URL: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
Submission: On May 25 via manual from AU — Scanned from AU

Summary

This website contacted 4 IPs in 1 countries across 5 domains to perform 59 HTTP transactions. The main IP is 172.64.149.101, located in United States and belongs to CLOUDFLARENET, US. The main domain is support.servicenow.com. The Cisco Umbrella rank of the primary domain is 133328.
TLS certificate: Issued by Entrust Certification Authority - L1K on November 16th 2022. Valid for: a year.
This is the only time support.servicenow.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
55 172.64.149.101 13335 (CLOUDFLAR...)
1 3 74.125.68.97 15169 (GOOGLE)
1 1 74.125.200.156 15169 (GOOGLE)
1 1 74.125.68.103 15169 (GOOGLE)
1 74.125.200.94 15169 (GOOGLE)
59 4
Apex Domain
Subdomains
Transfer
55 servicenow.com
support.servicenow.com — Cisco Umbrella Rank: 133328
2 MB
3 google-analytics.com
ssl.google-analytics.com — Cisco Umbrella Rank: 427
17 KB
1 google.com.au
www.google.com.au — Cisco Umbrella Rank: 25712
408 B
1 google.com
www.google.com — Cisco Umbrella Rank: 2
487 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 76
380 B
59 5
Domain Requested by
55 support.servicenow.com support.servicenow.com
3 ssl.google-analytics.com 1 redirects support.servicenow.com
1 www.google.com.au
1 www.google.com 1 redirects
1 stats.g.doubleclick.net 1 redirects
59 5
Subject Issuer Validity Valid
support.servicenow.com
Entrust Certification Authority - L1K
2022-11-16 -
2023-12-02
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-05-08 -
2023-07-31
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
Frame ID: 717B4F78729702F2AF74A31EF29C85A1
Requests: 64 HTTP requests in this frame

Screenshot

Page Title

Customer Support - Contact Us - Support and Troubleshooting

Detected technologies

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Page Statistics

59
Requests

97 %
HTTPS

0 %
IPv6

5
Domains

5
Subdomains

4
IPs

1
Countries

3260 kB
Transfer

6418 kB
Size

8
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 61
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1492197664&utmhn=support.servicenow.com&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Customer%20Support%20-%20Contact%20Us%20-%20Support%20and%20Troubleshooting&utmhid=1959780918&utmr=-&utmp=%2Fkb%3Fid%3Dkb_article_view%26sysparm_article%3DKB1000420&utmht=1685055599294&utmac=UA-29210697-1&utmcc=__utma%3D46860664.343233346.1685055599.1685055599.1685055599.1%3B%2B__utmz%3D46860664.1685055599.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1007615145&utmredir=1&utmu=qBAAAAAAAAAAAAAAAAAAAAAE~ HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-29210697-1&cid=343233346.1685055599&jid=1007615145&_v=5.7.2&z=1492197664 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-29210697-1&cid=343233346.1685055599&jid=1007615145&_v=5.7.2&z=1492197664 HTTP 302
  • https://www.google.com.au/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-29210697-1&cid=343233346.1685055599&jid=1007615145&_v=5.7.2&z=1492197664&slf_rd=1&random=2092961528

59 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request kb
support.servicenow.com/
147 KB
30 KB
Document
General
Full URL
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cbaa18567bf180d481a54276747c64470923b47727436f1a763c3d5d45d9740d
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36
accept-language
en-AU,en;q=0.9

Response headers

cache-control
no-cache,no-store,must-revalidate,max-age=-1
cf-cache-status
DYNAMIC
cf-ray
7cd1643debd0a7f6-SYD
content-encoding
gzip
content-security-policy
frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com
content-type
text/html;charset=UTF-8
date
Thu, 25 May 2023 22:59:56 GMT
expect-ct
max-age=86400, enforce
expires
0
pragma
no-store,no-cache
referrer-policy
same-origin
server
cloudflare
server-timing
sem_wait;dur=0, sesh_wait;dur=0
strict-transport-security
max-age=63072000; includeSubDomains
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-is-logged-in
false
x-transaction-id
37011a595557
x-xss-protection
1; mode=block
sp-bootstrap-rem.scss
support.servicenow.com/styles/scss/
237 KB
37 KB
Stylesheet
General
Full URL
https://support.servicenow.com/styles/scss/sp-bootstrap-rem.scss?portal_id=45d6680fdb52220099f93691f0b8f5ad&theme_id=c0d5b6c31b5cf4107cf453d8624bcb8d&v=c46f85d5470ba55048cb2920326d43fc&is_rtl=false
Requested by
Host: support.servicenow.com
URL: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1ae6e311ef9425406d85f3f2d5e261e83e7e8705d6a081f70dfd534eea192754
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Thu, 25 May 2023 22:59:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
MISS
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Thu, 25 May 2023 18:13:03 GMT
server
cloudflare
etag
f79db617ae769ac251e442b2e96f4d7e
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css;charset=UTF-8
cache-control
public, max-age=31881600
cf-ray
7cd16445b846a7f6-SYD
expires
Tue, 28 May 2024 22:59:56 GMT
js_includes_sp_libs_min.jsx
support.servicenow.com/scripts/
303 KB
106 KB
Script
General
Full URL
https://support.servicenow.com/scripts/js_includes_sp_libs_min.jsx?v=05-10-2023_1531&lp=Sat_May_06_20_15_39_PDT_2023&c=63_1959
Requested by
Host: support.servicenow.com
URL: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
acb6aff29aed834acfa2da5bbcfb8b72c5da99bce39b76ed40513ccdd7f89d57
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Thu, 25 May 2023 22:59:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
age
590949
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Fri, 19 May 2023 02:38:55 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/javascript;charset=UTF-8
cache-control
public, max-age=31290651
cf-ray
7cd16445c84da7f6-SYD
expires
Wed, 22 May 2024 02:50:47 GMT
sp_min.jsx
support.servicenow.com/scripts/dist/
1 MB
395 KB
Script
General
Full URL
https://support.servicenow.com/scripts/dist/sp_min.jsx?v=05-10-2023_1531
Requested by
Host: support.servicenow.com
URL: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
565a036a79ef7d8ef0feb26cdf7c02ac1bf4235b4a4e9f45cc26a04ceb09e3cc
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Thu, 25 May 2023 22:59:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
age
590949
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Fri, 19 May 2023 02:38:55 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/javascript;charset=UTF-8
cache-control
public, max-age=31290651
cf-ray
7cd16445c84fa7f6-SYD
expires
Wed, 22 May 2024 02:50:47 GMT
global.redirecUnauthUserfromkbtopublickb.jsdbx
support.servicenow.com/
1 KB
550 B
Script
General
Full URL
https://support.servicenow.com/global.redirecUnauthUserfromkbtopublickb.jsdbx?c=5
Requested by
Host: support.servicenow.com
URL: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0a98f5a7829d8c830e2578bd7bf77e641b1bb85fcd55f4d14cad258072896a65
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

x-content-security-policy
sandbox
date
Thu, 25 May 2023 22:59:56 GMT
content-security-policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
content-encoding
gzip
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
x-content-type-options
nosniff
age
61964
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
content-length
455
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Sat, 18 Mar 2023 10:30:04 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/javascript;charset=UTF-8
cache-control
public, max-age=31819636
accept-ranges
bytes
cf-ray
7cd16445c850a7f6-SYD
expires
Tue, 28 May 2024 05:47:12 GMT
global.snAnalytics.js.jsdbx
support.servicenow.com/
9 KB
2 KB
Script
General
Full URL
https://support.servicenow.com/global.snAnalytics.js.jsdbx?c=29
Requested by
Host: support.servicenow.com
URL: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
776b547ed38e7df711ef5a754291596dccbdb7c8ab27df7bf99696246068d425
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

x-content-security-policy
sandbox
date
Thu, 25 May 2023 22:59:56 GMT
content-security-policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
content-encoding
gzip
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
x-content-type-options
nosniff
age
604003
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
content-length
2353
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Tue, 07 Feb 2023 13:11:39 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/javascript;charset=UTF-8
cache-control
public, max-age=31277597
accept-ranges
bytes
cf-ray
7cd16445c851a7f6-SYD
expires
Tue, 21 May 2024 23:13:13 GMT
quill_v137.min.js
support.servicenow.com/scripts/
211 KB
46 KB
Script
General
Full URL
https://support.servicenow.com/scripts/quill_v137.min.js?v=05-10-2023_1531
Requested by
Host: support.servicenow.com
URL: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
109d140daefe3c061d2cfc4ca7e01f7880563ed196e3aa6281c1bc040d894796
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Thu, 25 May 2023 22:59:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
age
590949
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Sun, 14 May 2023 02:43:33 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/javascript;charset=UTF-8
cache-control
public, max-age=31290650
cf-ray
7cd16445c852a7f6-SYD
expires
Wed, 22 May 2024 02:50:46 GMT
quill_v137.snow.css
support.servicenow.com/styles/
23 KB
4 KB
Stylesheet
General
Full URL
https://support.servicenow.com/styles/quill_v137.snow.css?v=05-10-2023_1531
Requested by
Host: support.servicenow.com
URL: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ee6926bdbdf804d3f7b048d8716af8eefc350bd22915935369c734d54af5bcc6
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Thu, 25 May 2023 22:59:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
age
533034
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
content-length
3622
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Thu, 06 Apr 2023 13:25:20 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
text/css;charset=UTF-8
cache-control
public, max-age=31348566
accept-ranges
bytes
cf-ray
7cd16445b848a7f6-SYD
expires
Wed, 22 May 2024 18:56:02 GMT
quill_v137.bubble.css
support.servicenow.com/styles/
24 KB
4 KB
Stylesheet
General
Full URL
https://support.servicenow.com/styles/quill_v137.bubble.css?v=05-10-2023_1531
Requested by
Host: support.servicenow.com
URL: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
13048ca5947f1d8209645ac1698d6cb1cff46405336a7e6aa050d30643d6c1a0
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Thu, 25 May 2023 22:59:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
age
590949
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
content-length
3627
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Sun, 14 May 2023 02:43:33 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
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server
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Response headers

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content-security-policy
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server
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Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

x-content-security-policy
sandbox
date
Thu, 25 May 2023 22:59:58 GMT
content-security-policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
content-encoding
gzip
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
x-content-type-options
nosniff
age
603325
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
content-length
940
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Mon, 05 Dec 2022 10:42:19 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/png;charset=UTF-8
cache-control
public, max-age=31278275
accept-ranges
bytes
cf-ray
7cd164530d42a7f6-SYD
expires
Tue, 21 May 2024 23:24:33 GMT
sn_km_portal.UnauthSignIn.svg
support.servicenow.com/
19 KB
14 KB
Image
General
Full URL
https://support.servicenow.com/sn_km_portal.UnauthSignIn.svg
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0f3b49266e6f9b6a73a6ea1c439dd5ee698312390c1bbf16142c3f2b44c3c4fe
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

x-content-security-policy
sandbox
date
Thu, 25 May 2023 22:59:58 GMT
content-security-policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
content-encoding
gzip
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
x-content-type-options
nosniff
age
176863
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Tue, 27 Sep 2022 05:18:33 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/svg+xml;charset=UTF-8
cache-control
public, max-age=31704737
cf-ray
7cd164530d43a7f6-SYD
expires
Sun, 26 May 2024 21:52:15 GMT
ns-case-flyout-cross-icon.svg
support.servicenow.com/
378 B
396 B
Image
General
Full URL
https://support.servicenow.com/ns-case-flyout-cross-icon.svg
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b6239a398fa55cf9042fe4ec19b5ad7b3e5a789e728832877cda8eb49706c7bb
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

x-content-security-policy
sandbox
date
Thu, 25 May 2023 22:59:58 GMT
content-security-policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
content-encoding
gzip
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
x-content-type-options
nosniff
age
344748
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
content-length
253
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Mon, 01 Nov 2021 07:48:13 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/svg+xml;charset=UTF-8
cache-control
public, max-age=31536852
accept-ranges
bytes
cf-ray
7cd164530d45a7f6-SYD
expires
Fri, 24 May 2024 23:14:10 GMT
kb_task.gifx
support.servicenow.com/images/icons/
567 B
569 B
Image
General
Full URL
https://support.servicenow.com/images/icons/kb_task.gifx
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7613f1fa2da76ce92f666d27b6c1dbb844a6aab5ee3ed264f9c155dc183ed9da
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

date
Thu, 25 May 2023 22:59:58 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
age
342133
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
content-length
419
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Wed, 10 May 2023 22:40:58 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/gif
cache-control
public, max-age=31539467
accept-ranges
bytes
cf-ray
7cd164530d47a7f6-SYD
expires
Fri, 24 May 2024 23:57:45 GMT
xmlhttp.do
support.servicenow.com/
125 B
217 B
XHR
General
Full URL
https://support.servicenow.com/xmlhttp.do?queryParam=&sysparm_name=getGuidedTour&sysparm_pageId=kb_article_view&sysparm_processor=GuidedTourUtil
Requested by
Host: support.servicenow.com
URL: https://support.servicenow.com/scripts/js_includes_sp_libs_min.jsx?v=05-10-2023_1531&lp=Sat_May_06_20_15_39_PDT_2023&c=63_1959
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c3e9718fe8b347e962d72849070b49603ed35df46f7bd4daa6a1d18803c580ff
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
application/json, text/plain, */*
X-Transaction-Source
Interface=Web,Interface-Name=KB,Interface-Type=Service Portal,Interface-SysID=45d6680fdb52220099f93691f0b8f5ad
X-UserToken
73011a594747e55048cb2920326d4355b90b4de6c3e011a8c503bc03c051710b758ca721
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
accept-language
en-AU,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36
X-Use-Polaris
false

Response headers

date
Thu, 25 May 2023 22:59:58 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
DYNAMIC
x-transaction-time
0:00:00.008
server-timing
sem_wait;dur=0, sesh_wait;dur=0
x-is-logged-in
false
x-transaction-time-ms
8
x-xss-protection
1; mode=block
pragma
no-store,no-cache
referrer-policy
same-origin
server
cloudflare
expect-ct
max-age=86400, enforce
x-frame-options
SAMEORIGIN
content-type
text/xml
x-transaction-id
60115e551157
cache-control
no-cache,no-store,must-revalidate,max-age=-1
cf-ray
7cd164533d9ca7f6-SYD
expires
0
kodi.png
support.servicenow.com/
3 KB
3 KB
Image
General
Full URL
https://support.servicenow.com/kodi.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b6fc6953afa4fc90bc3ae58408ea44a4d88481e9ecc9a345d5be4b2288b1d226
Security Headers
Name Value
Content-Security-Policy default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Security-Policy sandbox
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

x-content-security-policy
sandbox
date
Thu, 25 May 2023 22:59:58 GMT
content-security-policy
default-src 'self'; frame-ancestors 'self'; style-src 'self' 'unsafe-inline'
content-encoding
gzip
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
HIT
x-content-type-options
nosniff
age
262931
cross-origin-embedder-policy
require-corp
x-edge-enc-proxy-static
true
content-length
2976
x-xss-protection
1; mode=block
referrer-policy
same-origin
last-modified
Tue, 08 Feb 2022 04:11:36 GMT
server
cloudflare
expect-ct
max-age=86400, enforce
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
content-type
image/png;charset=UTF-8
cache-control
public, max-age=31618669
accept-ranges
bytes
cf-ray
7cd16453ce74a7f6-SYD
expires
Sat, 25 May 2024 21:57:47 GMT
track
support.servicenow.com/api/snc/trackerservice/
31 B
160 B
XHR
General
Full URL
https://support.servicenow.com/api/snc/trackerservice/track
Requested by
Host: support.servicenow.com
URL: https://support.servicenow.com/scripts/js_includes_sp_libs_min.jsx?v=05-10-2023_1531&lp=Sat_May_06_20_15_39_PDT_2023&c=63_1959
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.64.149.101 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4130b7969c90e83f7148321b028164fc06c2f916624ecba67f57af0c19d324a2
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-AU,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36
Content-Type
application/json;charset=UTF-8
Accept
application/json, text/plain, */*
X-Transaction-Source
Interface=Web,Interface-Name=KB,Interface-Type=Service Portal,Interface-SysID=45d6680fdb52220099f93691f0b8f5ad
X-UserToken
73011a594747e55048cb2920326d4355b90b4de6c3e011a8c503bc03c051710b758ca721
Referer
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420
X-Use-Polaris
false

Response headers

date
Thu, 25 May 2023 22:59:59 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=63072000; includeSubDomains
cf-cache-status
DYNAMIC
server-timing
sem_wait;dur=0, sesh_wait;dur=0
x-is-logged-in
false
x-xss-protection
1; mode=block
pragma
no-store,no-cache
referrer-policy
same-origin
server
cloudflare
expect-ct
max-age=86400, enforce
x-frame-options
SAMEORIGIN
content-type
application/json;charset=UTF-8
x-transaction-id
f4111a594457
cache-control
no-cache,no-store,must-revalidate,max-age=-1
cf-ray
7cd1645619afa7f6-SYD
expires
0
ga-audiences
www.google.com.au/ads/
Redirect Chain
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1492197664&utmhn=support.servicenow.com&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utm...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-29210697-1&cid=343233346.1685055599&jid=1007615145&_v=5.7.2&z=1492197664
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-29210697-1&cid=343233346.1685055599&jid=1007615145&_v=5.7.2&z=1492197664
  • https://www.google.com.au/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-29210697-1&cid=343233346.1685055599&jid=1007615145&_v=5.7.2&z=1492197664&slf_rd=1&random=2092961528
42 B
408 B
Image
General
Full URL
https://www.google.com.au/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-29210697-1&cid=343233346.1685055599&jid=1007615145&_v=5.7.2&z=1492197664&slf_rd=1&random=2092961528
Protocol
H2
Server
74.125.200.94 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
sa-in-f94.1e100.net
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
en-AU,en;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 25 May 2023 23:00:02 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Thu, 25 May 2023 23:00:01 GMT
x-content-type-options
nosniff
server
cafe
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
location
https://www.google.com.au/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-29210697-1&cid=343233346.1685055599&jid=1007615145&_v=5.7.2&z=1492197664&slf_rd=1&random=2092961528
content-type
text/html; charset=UTF-8
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
__utm.gif
ssl.google-analytics.com/
35 B
194 B
Image
General
Full URL
https://ssl.google-analytics.com/__utm.gif?utmwv=5.7.2&utms=2&utmn=1053888436&utmhn=support.servicenow.com&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Customer%20Support%20-%20Contact%20Us%20-%20Support%20and%20Troubleshooting&utmhid=1959780918&utmr=-&utmp=%2Fkb%3Fid%3Dkb_article_view%26sysparm_article%3DKB1000420&utmht=1685055599298&utmac=UA-29210697-1&utmcc=__utma%3D46860664.343233346.1685055599.1685055599.1685055599.1%3B%2B__utmz%3D46860664.1685055599.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=&utmu=qhCAAAAAAAAAAAAAAAAAAAAE~
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
74.125.68.97 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
sc-in-f97.1e100.net
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
en-AU,en;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.126 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 25 May 2023 07:54:01 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
54358
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

136 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 boolean| credentialless object| snWebaConfig object| NOW number| timeleft number| g_tz_offset string| g_tz number| g_first_day_of_week number| g_date_picker_first_day_of_week number| g_notif_timeout string| g_ck number| g_searchWaitTime boolean| g_amb_on_login string| g_lang string| g_system_lang string| g_user_date_time_format string| g_user_date_format string| g_user_decimal_separator string| g_user_grouping_separator string| g_text_direction string| g_accessibility boolean| g_accessibility_resizeText boolean| g_accessibility_visual_patterns boolean| g_accessibility_screen_reader_table string| g_glide_list_separator boolean| g_sort_elements_by_session_language boolean| g_dirty_form_warning_enabled string| g_mandatory_field_msg string| g_field_error_msg boolean| g_tinymce_remove_script_host boolean| g_tinymce_convert_urls boolean| g_tinymce_relative_urls boolean| g_datepicker_validation_enable boolean| g_choices_show_missing string| g_builddate boolean| g_has_agent_chat_config boolean| g_portal_isrtl boolean| g_user_is_admin boolean| g_persist_msgs_through_page_nav boolean| g_attachment_force_download_all_mime_types string| g_attachment_force_download_mime_type boolean| g_universal_link_flag boolean| g_sso_open_in_window string| g_user_login_method boolean| g_ref_ac_startswith boolean| g_has_encryption_context boolean| g_spd boolean| logged_in object| SN_APP_RESOURCES function| ScopedGlideDialogWindowGenerator function| ScopedGlideAjaxGenerator function| ScopedGFormGenerator function| isMobile function| parseKeyValue function| getSpPageUrl function| getHeaders function| $ function| jQuery object| angular function| countWatchers function| _typeof object| CustomEventManager object| GlideWebAnalytics object| MONTH_NAMES object| DAY_NAMES function| LZ function| isDate function| compareDates function| formatDateServer function| formatDate function| _isInteger function| _getInt function| getDateFromFormat function| parseDate function| getDurationString function| getUserDateTime function| convertUtcTimeToUserTimeMs function| convertUserTimeToUtcTimeMs function| formatPhone function| formatClean function| formatCurrency function| formatNumber function| parseFraction function| formatCents function| formatDollar function| padLeft function| getDecimalSeparator function| getGroupingSeparator function| alertError function| spLoadMaps function| spLoadScript function| initMap number| ATTACHMENT_SIZE_ERROR number| EXTENSION_ERROR number| SUCCESS number| MB_TO_BYTES function| validateAttachmentVariable function| getDuplicateFields object| _self object| Prism object| __TECTONIC__amb_client_js object| amb object| g_ambClient function| applyPresenceArray function| autosize object| journalModel function| moment object| Select2 function| Sortable function| _ object| snmCabrillo undefined| amdWeb object| ES6Promise object| glideFormFieldFactory object| catalogVariableHandler object| glideFormFactory object| UI_POLICY_TYPES object| uiPolicyFactory object| uiScriptFactory object| glideFormEnvironmentFactory object| glideModalFactory object| glideRequest function| GlideAjax function| GlideRecord function| GlideUser function| tabbable function| focusTrap function| Quill object| customUrlDetails boolean| HI_SKIP_REDIRECTION string| tabGUID object| _gaq function| launchFlyout object| _gat object| gaGlobal

8 Cookies

Domain/Path Name / Value
support.servicenow.com/ Name: JSESSIONID
Value: BFEC98364D0CFB21A3FDECB0AF8879C3
support.servicenow.com/ Name: glide_user_route
Value: glide.8cf4f56c7a8b2c2e134036e5a9fc53f6
support.servicenow.com/ Name: BIGipServerpool_hi
Value: 3364599050.33086.0000
.servicenow.com/ Name: __utma
Value: 46860664.343233346.1685055599.1685055599.1685055599.1
.servicenow.com/ Name: __utmc
Value: 46860664
.servicenow.com/ Name: __utmz
Value: 46860664.1685055599.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
.servicenow.com/ Name: __utmt
Value: 1
.servicenow.com/ Name: __utmb
Value: 46860664.2.10.1685055599

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors 'self' teams.microsoft.com *.teams.microsoft.com
Strict-Transport-Security max-age=63072000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ssl.google-analytics.com
stats.g.doubleclick.net
support.servicenow.com
www.google.com
www.google.com.au
172.64.149.101
74.125.200.156
74.125.200.94
74.125.68.103
74.125.68.97
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