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Stellark Home » How to Export Teams Chat History


HOW TO EXPORT TEAMS CHAT HISTORY

Stephanie Kahlam
July 2, 2019

Microsoft Teams data has many different locations. And while some locations make
it easy to access and export data, others do not. Take Teams Chat History for
example. This data lives in a folder of a Group mailbox. This, however, is not a
typical mailbox and as such cannot be accessed in a typical way.

How to access and view contents of a GroupMailbox

First run this PowerShell command to get a list of all GroupMailboxes.

Connect-ExchangeOnline -UserPrincipalName user@company.com

Get-mailbox -GroupMailbox | select Displayname, WindowsEmailAddress

Using the WindowsEmailAddress, for the Team you wish to export messages from,
run the following PowerShell to view the details of the Mailbox folders. You
will be able to view the item size of the TeamChat folder from the output.

Get-MailboxFolderStatistics -Identity “Group Email Address” | where
{$_.FolderPath -eq “/Conversation History/Team Chat”} | select ItemsinFolder

How to export TeamChat data to a .pst file

Once you have verified the GroupMailbox and the TeamChat contents with
PowerShell head over to the the Security and Compliance center in your Tenancy.
Here you will configure and run a search to get the chat contents of the MS Team
that you will export to a PST.


STEPS

 * In the Security and Compliance Center choose Content Search
 * Select “New Search”
 * Provide a name, enable Exchange Mailboxes for specific locations and select
   Choose Users, groups or teams. Type the WindowsEmailAddress of the Group/Team
   from above PowerShell query.

 * Select Add Condition and choose Type Equals any of E-mail messages and
   Instant Messages

 * Review and submit you search
 * From the Content Search window review the status of your Search. Once it has
   completed select the Search, choose Actions and Export Results

 * From Export Results choose One PST file for each mailbox and select Export
 * Once the Export has finished select Export from the Content Search window and
   select your named search
 * Select the file. In the new window copy the export key then Download results.
   This will create a PST file that you can import or open as an outlook data
   file using Outlook desktop client and view the results.
   * If you run into an issue running the E-Discovery export tool see this
     article to troubleshoot – HERE


HOPE THIS HELPS!

 * Export
 * MS Teams
 * Security and Compliance
 * Team Chat History




24 RESPONSES TO “HOW TO EXPORT TEAMS CHAT HISTORY”

 1.  George says:
     September 23, 2019 at 6:26 pm
     
     Getting following error:
     
     Get-mailbox : The term ‘Get-mailbox’ is not recognized as the name of a
     cmdlet, function, script file, or operable
     program. Check the spelling of the name, or if a path was included, verify
     that the path is correct and try again.
     At line:1 char:1
     + Get-mailbox -GroupMailbox | select Displayname, WindowsEmailAddress
     + ~~~~~~~~~~~
     + CategoryInfo : ObjectNotFound: (Get-mailbox:String) [],
     CommandNotFoundException
     + FullyQualifiedErrorId : CommandNotFoundException
     
     Reply
     1. Stephanie Kahlam says:
        September 23, 2019 at 10:08 pm
        
        You need to connect to Exchange Online first in order to run the
        get-mailbox command
        See HERE
        
        Reply
        
     2. Kundan says:
        February 20, 2021 at 11:08 am
        
        Install-Module PowershellGet -Force
        Set-ExecutionPolicy RemoteSigned -Scope CurrentUser
        Install-Module -Name ExchangeOnlineManagement
        Get-Module ExchangeOnlineManagement -ListAvailable
        Connect-ExchangeOnline
        
        Reply
        
     
 2.  Kevin says:
     October 18, 2019 at 9:03 pm
     
     Fantastic. Thanks! Some differences in the Tenant as MS improves, but easy
     enough to get through. Super useful!
     
     Reply
     
 3.  Pingback: How to migrate from Microsoft Teams to Slack – Obie.ai Blog
     
 4.  Stephen Taylor says:
     May 8, 2020 at 6:20 pm
     
     Found an easy way to copy/paste all the posts in a single channel. Go to
     any post and save the post by pointing to any post, then within the popup
     with the emoticons, click … then click Saved. Click on your profile icon
     (two initials or pic) and then click Saved. You will see the entire set of
     posts for the channel. From here you can start at the top and then hold the
     left mouse and drag (can’t do Cntl-A) to select all posts. Copy/Paste.
     Unfortunately, it includes the a url for EVERY POST so you may need to
     clean that up.
     
     Reply
     1. Jason Santiago says:
        August 27, 2020 at 9:04 pm
        
        I can copy the text, but I’m not able to paste the copied paste into say
        Notepad. The paste is just greyed like there is no text in the
        clipboard.
        
        Reply
        
     2. Bryan says:
        August 28, 2020 at 8:02 pm
        
        This DOES NOT work
        
        Reply
        
     3. Michelle Patel says:
        September 4, 2020 at 11:42 am
        
        Awesome, thanks!
        
        Reply
        
     4. Ran says:
        September 9, 2020 at 3:28 am
        
        this doesn’t work for me. As soon as I release the mouse after dragging,
        it deselects everything
        
        Reply
        
     5. Julien says:
        November 2, 2020 at 3:47 pm
        
        This is NOT Working, neither in the web app, nor in the windows client
        
        Reply
        
     
 5.  Pepe le Pew says:
     June 25, 2020 at 5:06 pm
     
     And this why Teams will eventually go the Lotus way: it’s being bought by
     people who don’t use day to day, and would never choose it if it were their
     choice. You need to run scripts just to export a chat history.
     
     Reply
     
 6.  Chris Koroluk says:
     August 7, 2020 at 8:52 pm
     
     Are you able to Import this data to a newly created Team or channel?
     
     Reply
     
 7.  Chris says:
     August 10, 2020 at 5:55 pm
     
     Can you import this data back into a team after it is exported?
     
     Reply
     
 8.  Yuriy Samorodov says:
     August 13, 2020 at 8:18 pm
     
     The problem with that approach is that there will be no subjects since
     Teams keeps it a separate property.
     It’s presented as Topic in Graph API Explorer
     
     Reply
     
 9.  Malcolm Hart says:
     August 27, 2020 at 2:45 pm
     
     This assumes that the user has access to the Exchange server, which of
     course, most don’t.
     
     Reply
     
 10. Jamie says:
     August 4, 2021 at 6:19 am
     
     One possible workaround that might help, but is far from perfect, is to
     export to outlook. It puts the chat into a popup from which you can then
     use the usual select and copy and paste.
     
     Reply
     
 11. Charles says:
     October 4, 2021 at 12:26 pm
     
     It absolutely amazes me that Microsoft would make this so difficult.
     Whoever is in charge should quit and go into lawn care.
     
     Reply
     1. Perplexed says:
        February 21, 2022 at 2:49 pm
        
        I agree with Charles .. such basic functionality clearly required by
        many
        
        Reply
        
     
 12. Alexandru Bagu says:
     May 31, 2022 at 12:09 pm
     
     You can use this https://github.com/optiononetech/teams-chat-export to
     export your teams chats
     
     You do have to setup an app in azure aad for it to work though.
     
     Reply
     
 13. Oleksandr Gamaniuk says:
     September 5, 2022 at 6:52 pm
     
     I’m trying to export the conversation for Tarta.ai. Teams account but get
     the following messages despite the fact, that I’m the admin.
     
     “You can’t export search results because you’re not assigned the Export
     role. If you’re a member of the Organization Management role group, you can
     go to the Permissions page and add yourself as a member of the eDiscovery
     Manager role group. Otherwise, contact your admin.”
     
     Reply
     
 14. Lourdes says:
     September 19, 2022 at 5:26 pm
     
     I am not getting the window to “Select Add Condition and choose Type Equals
     any of E-mail messages and Instant Messages”.
     All I get is a menu selections for email and not Instant Messages. I am in
     the eDiscovery Manager role group.
     Am I missing any permissions? I want to run a search and export on Teams
     Chats.
     
     Reply
     
 15. Steph Kahlam says:
     September 19, 2022 at 6:18 pm
     
     You need to choose Add/remove more options
     
     Reply
     1. Lourdes says:
        September 19, 2022 at 6:45 pm
        
        I do not get the pop-up window shown above to select any options or the
        add/remove more options. I just get a list menu (date, sender/author,
        size, subject, etc.)
        
        Reply
        
     


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