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Call us at 1300 556 531 CONTACT US
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 * Our Services
   * 
     IT Support
     * Support Plans
     * IT Service Desk
     * Field Service
   * 
     Virtual CIO
     * IT Strategy
     * Business Continuity Planning
     * Digital Transformation
   * 
     Security
     * IT Security Plans
     * Cybersecurity Risk Assessment
     * Cyber Security Program
   * 
     Cloud
     * Private Cloud
     * Public Cloud
     * Backup and Disaster Recovery
   * 
     Communications
     * Unified Communications
     * Mitel Solutions
     * Calling with Microsoft Teams
   * 
     End User Computing
     * Device Management
     * Mobility Solutions
     * IT Procurement
   * 
     Applications
     * Office 365
     * Business Intelligence
     * Software Selection
   * 
     Connectivity
     * MPLS
     * SD-WAN
     * Internet Services
   * 
     Professional Services
     * IT Infrastructure Projects
     * IT Consulting
     * IT Staffing and Recruitment
 * 
 * Insights
   * Articles
   * Case Studies
   * Latest News
   * Thought Leadership Blog
 * 
 * About Us
   * About Us
   * Our Clients
   * Awards & Certifications
   * Management Team
 * 
 * Careers
 * 
 * Locations
 * 

CONTACT US Call us at 1300 556 531
Home Our Services Business Communication Services


BUSINESS COMMUNICATION SERVICES

Communicate across your organisation,
within your teams, and with the outside world
Let's talk


STREAMLINE AND SIMPLIFY COMMUNICATION AND COLLABORATION



In the modern hybrid workplace, there are many ways to communicate. But using
multiple systems can be inefficient.

Today’s Unified Communication (UC) platforms offer seamless integration and ease
of use, to enable your staff and customers to communicate easily via multiple
channels.

First Focus’ dedicated team of UC experts can tailor the perfect UC system for
your needs from a wide range of solutions, backed by our breadth of support
across your entire IT environment.

MORE ABOUT UNIFIED COMMUNICATIONS




EXPERIENCE THE FIRST FOCUS DIFFERENCE

We use the best tools and hire the best people so we can deliver a constant
focus on the user experience. First Focus uses a methodology that values
providing fast response and real-time feedback to ensure the highest level of
end-user satisfaction.

 * 18 years’ experience
 * ITIL-based methodology
 * Most advanced remote monitoring and management tools
 * Comprehensive ticketing tools, SLA measurement and management

 * 24/7 Australia-wide coverage
 * The best infrastructure and applications
 * Future-facing professional standards
 * 1st – 3rd level technicians backed by engineering specialists


YOUR NATIONAL MITEL PLATINUM PARTNER



First Focus offer deep experience in unified communications, an extensive
selection of telephony and unified communications solutions, and expertise
across a broad range of supporting technology. Explore the possibilities to find
your perfect communications experience.

Learn more about our Mitel solutions



The dependability and reliability of First Focus’ solutions has allowed us to
grow our company to the next level.

By Simon Malesev, Director of Operations, Champion Homes



DISCOVER COLLABORATION WITH INNOVATIVE COMMUNICATIONS SOLUTIONS

Talk with our communication experts to discover the right mix of collaboration
and telephony solutions that work best for your organisation.

Let's talk


SEE WHAT BUSINESS COMMUNICATIONS COULD DO FOR YOU

ARTICLE


WHY TELEPHONY WITH MICROSOFT TEAMS IS TRENDING

The promise of one telephony, communication, and collaboration system is now a
reality due to the rapid adoption of Microsoft Teams.

LEARN MORE

NEWS


FIRST FOCUS ACQUIRES MITEL PLATINUM PARTNER FLEXNET

First Focus has acquired Victoria's premier Mitel IP communications specialist
Flexnet.

LEARN MORE

ARTICLE


HOW TO PREPARE YOUR ORGANISATION FOR WORKING REMOTELY

How will your business operate when some, many or all staff need to work
remotely?

LEARN MORE

Call us at 1300 556 531 Email us at sales@firstfocus.com.au
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