Submitted URL: http://click.microsoftstoreemail.com/?qs=4b6d63b4e01048d8eba55ad3ce8a31b9902edc307bbe25efee179cea36f5bbc88406206c25abea64b84c7a84672f...
Effective URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT....
Submission: On September 19 via api from US

Summary

This website contacted 12 IPs in 3 countries across 8 domains to perform 52 HTTP transactions. The main IP is 2.18.233.31, located in Ascension Island and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.
This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 66.231.91.47 22606 (EXACT-7)
3 22 2.18.233.31 16625 (AKAMAI-AS)
4 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2.16.186.18 20940 (AKAMAI-ASN1)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
15 40.77.226.250 8075 (MICROSOFT...)
1 2 2a01:111:2010... 8075 (MICROSOFT...)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 52.86.38.4 14618 (AMAZON-AES)
1 1 40.126.1.128 8075 (MICROSOFT...)
52 12
Domain Requested by
22 support.microsoft.com 3 redirects support.microsoft.com
15 web.vortex.data.microsoft.com support.microsoft.com
4 www.microsoft.com support.microsoft.com
www.microsoft.com
3 c.s-microsoft.com support.microsoft.com
3 cdnssl.clicktale.net support.microsoft.com
cdnssl.clicktale.net
3 mem.gfx.ms support.microsoft.com
mem.gfx.ms
2 login.live.com 1 redirects mem.gfx.ms
1 login.microsoftonline.com 1 redirects
1 conductor.clicktale.net cdnssl.clicktale.net
1 compass-ssl.microsoft.com support.microsoft.com
1 img-prod-cms-rt-microsoft-com.akamaized.net support.microsoft.com
1 statics-marketingsites-eus-ms-com.akamaized.net support.microsoft.com
1 click.microsoftstoreemail.com 1 redirects
52 13
Subject Issuer Validity Valid
support.microsoft.com
Microsoft IT TLS CA 2
2018-02-27 -
2020-02-27
2 years crt.sh
www.microsoft.com
Microsoft IT TLS CA 4
2018-01-16 -
2020-01-16
2 years crt.sh
a248.e.akamai.net
DigiCert Secure Site ECC CA-1
2019-08-13 -
2020-08-12
a year crt.sh
mem.gfx.ms
Microsoft IT TLS CA 2
2018-02-05 -
2020-02-05
2 years crt.sh
*.vortex.data.microsoft.com
Microsoft IT TLS CA 5
2018-01-30 -
2020-01-30
2 years crt.sh
*.clicktale.net
DigiCert SHA2 Secure Server CA
2018-07-15 -
2019-10-14
a year crt.sh
compass-ssl.microsoft.com
Microsoft IT TLS CA 5
2018-03-14 -
2020-03-13
2 years crt.sh
*.login.live.com
Microsoft IT TLS CA 2
2018-06-29 -
2020-06-29
2 years crt.sh

This page contains 5 frames:

Primary Page: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
Frame ID: 88E2DA0A0052301F8063044C4CBAAB1F
Requests: 47 HTTP requests in this frame

Frame: https://support.microsoft.com/api/content/SignedOut
Frame ID: ABD71C3E100FA64C6085A038A92FE9CF
Requests: 2 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1568899231&rver=6.7.6643.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1046&id=288908&uaid=1219f8d0-a861-4bbf-dbc6-aa7d986d3182&partnerId=smc
Frame ID: 4C72C2E3548FA9FDFDCB35C59886C5F2
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 152284633765F5F15B81DEBDEC58167D
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: 6489996924ED706D7B9CAD09799FB721
Requests: 2 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. http://click.microsoftstoreemail.com/?qs=4b6d63b4e01048d8eba55ad3ce8a31b9902edc307bbe25efee179cea36f5bbc88406206c... HTTP 302
    https://support.microsoft.com/en-us/help/10558/microsoft-account-refunds-for-purchases-and-subscriptions?O... HTTP 301
    https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Overall confidence: 100%
Detected patterns
  • headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

52
Requests

100 %
HTTPS

54 %
IPv6

8
Domains

13
Subdomains

12
IPs

3
Countries

994 kB
Transfer

3525 kB
Size

11
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://click.microsoftstoreemail.com/?qs=4b6d63b4e01048d8eba55ad3ce8a31b9902edc307bbe25efee179cea36f5bbc88406206c25abea64b84c7a84672fdf5eb3ef8db37611eb3aa4b8a2c748d934df HTTP 302
    https://support.microsoft.com/en-us/help/10558/microsoft-account-refunds-for-purchases-and-subscriptions?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns HTTP 301
    https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 13
  • https://support.microsoft.com/api/content/silentauth HTTP 302
  • https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1568929899&rver=6.7.6643.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapi%2Fcontent%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
  • https://support.microsoft.com/api/content/silentauth?OSMCSignIn=true&smcsilent=true HTTP 302
  • https://support.microsoft.com/api/content/SignedOut
Request Chain 47
  • https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=04d78372-091d-4025-a959-003c1fc43388%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=b652f3b9-98ff-4a0b-b247-bab45f6fef5a&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=653f5732-4734-4733-9e47-127aa3e17a34 HTTP 302
  • https://support.microsoft.com/silentauth

52 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set microsoft-store-returning-items-bought-for-exchange-refund
support.microsoft.com/en-us/help/10558/
Redirect Chain
  • http://click.microsoftstoreemail.com/?qs=4b6d63b4e01048d8eba55ad3ce8a31b9902edc307bbe25efee179cea36f5bbc88406206c25abea64b84c7a84672fdf5eb3ef8db37611eb3aa4b8a2c748d934df
  • https://support.microsoft.com/en-us/help/10558/microsoft-account-refunds-for-purchases-and-subscriptions?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
  • https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeRet...
145 KB
28 KB
Document
General
Full URL
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
34edfedb5bac3a55cf60fae3af80b21b24fdcc3ad8d1114a8273b84e67e444c8
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Host
support.microsoft.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
none
Accept-Encoding
gzip, deflate, br
Cookie
SMCsiteLang=en-US; SMCsiteDir=ltr; smc_expid=vac-utslate-0|smc-survey-feat-1|smc-survey-elg-1|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|amc-excludeprivate-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|vafx-raw-bot-1|vafx-ons-0|vafx-smart-scrolling-0|cf-cx17-0|cf-cx18-1; smc_expt=2019-09-19T21:51:38.5116657Z; smcflighting=100
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
text/html; charset=utf-8
Server
Microsoft-IIS/10.0
X-AspNetMvc-Version
5.2
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Content-Encoding
gzip
Expires
Thu, 19 Sep 2019 21:51:38 GMT
Cache-Control
max-age=0, no-cache, private
Pragma
no-cache
Date
Thu, 19 Sep 2019 21:51:38 GMT
Content-Length
28104
Connection
keep-alive
Set-Cookie
SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expt=2019-09-19T21:51:38.6522773Z; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security
max-age=86400 ; includeSubDomains

Redirect headers

Content-Type
text/html; charset=utf-8
Location
/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
Server
Microsoft-IIS/10.0
X-AspNetMvc-Version
5.2
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Content-Length
293
Expires
Thu, 19 Sep 2019 21:51:38 GMT
Cache-Control
max-age=0, no-cache, private
Pragma
no-cache
Date
Thu, 19 Sep 2019 21:51:38 GMT
Connection
keep-alive
Set-Cookie
SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expid=vac-utslate-0|smc-survey-feat-1|smc-survey-elg-1|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|amc-excludeprivate-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|vafx-raw-bot-1|vafx-ons-0|vafx-smart-scrolling-0|cf-cx17-0|cf-cx18-1; domain=support.microsoft.com; path=/ smc_expt=2019-09-19T21:51:38.5116657Z; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security
max-age=86400 ; includeSubDomains
34-4fda9f
www.microsoft.com/onerfstatics/marketingsites-eus-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/59-469920/ad-9005a4/bd-292223/26-13ca9e/b7-1464e7/8e-a868c0/3b-0c0755/
146 KB
20 KB
Stylesheet
General
Full URL
https://www.microsoft.com/onerfstatics/marketingsites-eus-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/59-469920/ad-9005a4/bd-292223/26-13ca9e/b7-1464e7/8e-a868c0/3b-0c0755/34-4fda9f?ver=2.0
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
/
Resource Hash
f4877e456cdd6f78fa30e966201729bcc5eff02965318179a5f1329d4f8eba18
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

ms-operation-id
1df773aca7eec341a557cf3b94b4b804
date
Thu, 19 Sep 2019 21:51:38 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-rtag
RT
x-s2
2019-09-10T21:27:25
p3p
CP="CAO CONi OTR OUR DEM ONL"
status
200
x-activity-id
a595379f-90d5-4308-ad46-6bbfc898989b
tls_version
tls1.2
x-s1
2019-09-10T21:27:25
ms-cv
qmjX0W5btEKHlADh.0
vary
Accept-Encoding
content-length
19632
x-xss-protection
1
last-modified
Tue, 10 Sep 2019 21:27:25 GMT
x-az
{did:92e7dc58ca2143cfb2c818b047cc5cd1, rid: OneDeployContainer, sn: marketingsites-prod-odwestcentralus, dt: 2018-05-03T20:14:23.4188992Z, bt: 2019-09-10T07:02:58.0000000Z}
strict-transport-security
max-age=31536000
access-control-allow-methods
HEAD,GET,POST,PATCH,PUT,OPTIONS
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=30757011
timing-allow-origin
*
x-appversion
1.0.7191.41489
expires
Wed, 09 Sep 2020 21:28:29 GMT
override.css
statics-marketingsites-eus-ms-com.akamaized.net/statics/
1 KB
907 B
Stylesheet
General
Full URL
https://statics-marketingsites-eus-ms-com.akamaized.net/statics/override.css?c=7
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server
2.16.186.18 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
a2-16-186-18.deploy.static.akamaitechnologies.com
Software
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
0bd288d5397a69ead391875b422bf2cbdcc4f795d64aa2f780aff45768d78248

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-lease-status
unlocked
x-ms-blob-type
BlockBlob
Date
Thu, 19 Sep 2019 21:51:38 GMT
Content-Encoding
gzip
Last-Modified
Tue, 11 Jun 2019 23:22:13 GMT
Server
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag
0x8D6EEC3A2D67C35
Vary
Accept-Encoding
Content-Type
text/css
x-ms-request-id
ad6b2b0a-f01e-0073-7eb6-407ac9000000
x-ms-version
2009-09-19
Connection
keep-alive
Content-Length
473
mwf-west-european-default.min.css
support.microsoft.com/app/content/content/mwf/1.55.0/css/
798 KB
91 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/content/content/mwf/1.55.0/css/mwf-west-european-default.min.css
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
76cc6ed28238a4e9e73800a51027d57a3811f1b696ba3b94f29ebb5f3de6f7ca
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Thu, 19 Sep 2019 21:51:38 GMT
Content-Encoding
gzip
Last-Modified
Sun, 08 Sep 2019 20:13:34 GMT
Server
Microsoft-IIS/10.0
X-Powered-By
ASP.NET
ETag
"09121e48166d51:0"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/css
Cache-Control
max-age=239
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Accept-Ranges
bytes
Content-Length
92577
wc-utils
support.microsoft.com/app/content/content/webcore-utils/ltr/
14 KB
3 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/content/content/webcore-utils/ltr/wc-utils?v=QF17-v6VdxpQha_VhLtYVtcvnncULxuQ9gPjy4PzWqE1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
0bdb207cfe7dae80b2c02aa0e68486d3ba415de3af0f486d74311fad1454e174
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Thu, 19 Sep 2019 21:51:38 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Sep 2019 06:23:29 GMT
Server
Microsoft-IIS/10.0
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/css; charset=utf-8
Cache-Control
public, max-age=1541
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Length
2392
Expires
Thu, 19 Sep 2019 22:17:19 GMT
css
support.microsoft.com/app/content/bundles/
146 KB
28 KB
Stylesheet
General
Full URL
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Requested by
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Server
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Name Value
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Request headers

Sec-Fetch-Mode
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User-Agent
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Response headers

Date
Thu, 19 Sep 2019 21:51:38 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Sep 2019 03:40:09 GMT
Server
Microsoft-IIS/10.0
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/css; charset=utf-8
Cache-Control
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Strict-Transport-Security
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Content-Length
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Expires
Thu, 19 Sep 2019 22:17:21 GMT
mwf-main.var.min.js
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347 KB
83 KB
Script
General
Full URL
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Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
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HTTP/1.1
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TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
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Request headers

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User-Agent
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Response headers

Date
Thu, 19 Sep 2019 21:51:38 GMT
Content-Encoding
gzip
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Server
Microsoft-IIS/10.0
X-Powered-By
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ETag
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Accept-Encoding
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keep-alive
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153 KB
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Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
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Resource Hash
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Request headers

Sec-Fetch-Mode
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User-Agent
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Response headers

Date
Thu, 19 Sep 2019 21:51:38 GMT
Content-Encoding
gzip
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Server
Microsoft-IIS/10.0
X-AspNet-Version
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X-Powered-By
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Vary
Accept-Encoding
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keep-alive
Content-Type
text/javascript; charset=utf-8
Cache-Control
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Strict-Transport-Security
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Content-Length
156654
Expires
Thu, 19 Sep 2019 21:54:06 GMT
application
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94 KB
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Full URL
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Host: support.microsoft.com
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HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
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Response headers

Date
Thu, 19 Sep 2019 21:51:38 GMT
Content-Encoding
gzip
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X-AspNet-Version
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Expires
Thu, 19 Sep 2019 22:08:10 GMT
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User-Agent
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content-encoding
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expires
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Full URL
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URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
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HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00:19d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
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Response headers

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Content-Encoding
gzip
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nosniff
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Accept-Encoding
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URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
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Response headers

Date
Thu, 19 Sep 2019 21:51:38 GMT
Content-Encoding
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Microsoft-IIS/10.0
X-Powered-By
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URL: https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
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User-Agent
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Response headers

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Sec-Fetch-Mode
cors

Response headers

Date
Thu, 19 Sep 2019 21:51:39 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
application/json; charset=utf-8
Cache-Control
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Strict-Transport-Security
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Thu, 19 Sep 2019 22:39:50 GMT
v1
web.vortex.data.microsoft.com/collect/
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0
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
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Request headers

Sec-Fetch-Mode
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Content-Type
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Response headers

Access-Control-Allow-Origin
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Access-Control-Allow-Headers
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Request headers

User-Agent
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Response headers

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Requested by
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Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Sec-Fetch-Mode
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Content-Type
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Response headers

Access-Control-Allow-Origin
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Access-Control-Allow-Credentials
true
Connection
keep-alive
Access-Control-Allow-Headers
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Host: support.microsoft.com
URL: https://support.microsoft.com/api/content/SignedOut
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HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
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Security Headers
Name Value
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Request headers

Sec-Fetch-Mode
no-cors
Referer
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Thu, 19 Sep 2019 21:51:39 GMT
Content-Encoding
gzip
Last-Modified
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ETag
"8056cb7706ed51:0"
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0
0
Other
General
Full URL
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Security
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Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
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Software
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Request headers

Sec-Fetch-Mode
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Content-Type
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Response headers

Access-Control-Allow-Origin
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Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
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v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
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Requested by
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
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Request headers

Sec-Fetch-Mode
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Content-Type
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Response headers

Access-Control-Allow-Origin
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Access-Control-Allow-Headers
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Full URL
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URL: https://mem.gfx.ms/scripts/me/MeControl/10.19256.4/en-US/meBoot.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2a01:111:2010:6::ff11 Washington, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
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Security Headers
Name Value
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Request headers

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keep-alive
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Cache-Control
no-cache
Upgrade-Insecure-Requests
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User-Agent
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Sec-Fetch-Site
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Response headers

Cache-Control
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Pragma
no-cache
Content-Type
text/html; charset=utf-8
Content-Encoding
gzip
Expires
Thu, 19 Sep 2019 21:50:39 GMT
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13 KB
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General
Full URL
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URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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User-Agent
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Response headers

Date
Thu, 19 Sep 2019 21:51:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
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Vary
Accept-Encoding
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Accept-Ranges
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Content-Length
13212
X-UA-Compatible
IE=edge
v1
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Other
General
Full URL
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
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Resource Hash
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Request headers

Sec-Fetch-Mode
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Content-Type
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Response headers

Access-Control-Allow-Origin
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Access-Control-Allow-Headers
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Server
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Security Headers
Name Value
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Request headers

:method
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:authority
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:scheme
https
:path
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pragma
no-cache
cache-control
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upgrade-insecure-requests
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sec-fetch-site
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Sec-Fetch-Mode
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Response headers

status
200
pragma
no-cache
content-type
text/html; charset=utf-8
content-encoding
gzip
x-activity-id
000f23a1-2fe7-4199-b756-0c47a0bf292e
ms-cv
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x-appversion
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ms-operation-id
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p3p
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content-length
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cache-control
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expires
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date
Thu, 19 Sep 2019 21:51:39 GMT
vary
Accept-Encoding
tls_version
tls1.2
strict-transport-security
max-age=31536000
x-rtag
Str
v1
web.vortex.data.microsoft.com/collect/
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0
Other
General
Full URL
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URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
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Response headers

Access-Control-Allow-Origin
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Access-Control-Allow-Headers
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Other
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Full URL
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Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
Cookie set silentauth
support.microsoft.com/ Frame 6489
Redirect Chain
  • https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=0...
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1 KB
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Full URL
https://support.microsoft.com/silentauth
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Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
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Software
/
Resource Hash
f0a7ef6394dc2ad0382c582a59b7758302a1be1a7718a86936803e87b80ff180
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Host
support.microsoft.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode
nested-navigate
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site
cross-site
Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
Accept-Encoding
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Cookie
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Upgrade-Insecure-Requests
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User-Agent
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Sec-Fetch-Mode
nested-navigate
Referer
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Response headers

Content-Type
text/html; charset=utf-8
Vary
Accept-Encoding
Content-Encoding
gzip
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Thu, 19 Sep 2019 21:51:40 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Thu, 19 Sep 2019 21:51:40 GMT
Content-Length
717
Connection
keep-alive
Set-Cookie
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Strict-Transport-Security
max-age=86400 ; includeSubDomains

Redirect headers

Cache-Control
no-cache, no-store
Pragma
no-cache
Content-Type
text/html; charset=utf-8
Content-Encoding
gzip
Expires
-1
Location
https://support.microsoft.com/silentauth#error=login_required&error_description=AADSTS50058%3a+A+silent+sign-in+request+was+sent+but+no+user+is+signed+in.+The+cookies+used+to+represent+the+user%27s+session+were+not+sent+in+the+request+to+Azure+AD.+This+can+happen+if+the+user+is+using+Internet+Explorer+or+Edge%2c+and+the+web+app+sending+the+silent+sign-in+request+is+in+different+IE+security+zone+than+the+Azure+AD+endpoint+(login.microsoftonline.com).%0d%0aTrace+ID%3a+d511ee7a-fb92-4e4b-95cd-67b244792300%0d%0aCorrelation+ID%3a+b652f3b9-98ff-4a0b-b247-bab45f6fef5a%0d%0aTimestamp%3a+2019-09-19+21%3a51%3a40Z&error_uri=https%3a%2f%2flogin.microsoftonline.com%2ferror%3fcode%3d50058&state=04d78372-091d-4025-a959-003c1fc43388%7cfdf9885b-dd37-42bf-82e5-c3129ef5a302
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Content-Type-Options
nosniff
x-ms-request-id
d511ee7a-fb92-4e4b-95cd-67b244792300
x-ms-ests-server
2.1.9368.9 - DUB2 ProdSlices
x-ms-clitelem
1,0,0,,
P3P
CP="DSP CUR OTPi IND OTRi ONL FIN"
Set-Cookie
buid=AQABAAEAAAAP0wLlqdLVToOpA4kwzSnxiShE2JJ-LavxjYomYWULJCEqkRI3Zc0cZh6-_NnMIYfgF1h1eUjFejWcVPcu0YEU8PBoFPbruHctly7oh_6hzNkmzxRYFOsLgAr59B1uApwgAA; expires=Sat, 19-Oct-2019 21:51:40 GMT; path=/; secure; HttpOnly fpc=An9NFCUDSkdHnqOF-vFYRIzmCAa9AQAAAGvvFdUOAAAA; expires=Sat, 19-Oct-2019 21:51:40 GMT; path=/; secure; HttpOnly x-ms-gateway-slice=prod; path=/; secure; HttpOnly stsservicecookie=ests; path=/; secure; HttpOnly
Referrer-Policy
strict-origin-when-cross-origin
Date
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Content-Length
578
adallibraries
support.microsoft.com/bundles/ Frame 6489
203 KB
69 KB
Script
General
Full URL
https://support.microsoft.com/bundles/adallibraries?v=vhLLhojywDs16o4cKEjfKdOga2vZ2L7j6dSggBlPbEY1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/silentauth
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/silentauth
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Thu, 19 Sep 2019 21:51:40 GMT
Content-Encoding
gzip
Last-Modified
Thu, 19 Sep 2019 18:25:23 GMT
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/javascript; charset=utf-8
Cache-Control
public, max-age=713
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Length
70399
Expires
Thu, 19 Sep 2019 22:03:33 GMT
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dbe1d3a185bc14a0796d41f76b3747dac%26HASH%3Dbe1d%26LV%3D201909%26V%3D4%26LU%3D1568929899099%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
v1
web.vortex.data.microsoft.com/collect/
0
0
Other
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dbe1d3a185bc14a0796d41f76b3747dac%26HASH%3Dbe1d%26LV%3D201909%26V%3D4%26LU%3D1568929899099%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials
true
t.js
web.vortex.data.microsoft.com/collect/v1/
260 B
909 B
Script
General
Full URL
https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageAction%27&time=%272019-09-19T21%3A51%3A47.058Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27VSa9%2F8BkNEKy4mky.20%27&-ver=%271.0%27&-impressionGuid=%273bf78498-9a2a-43a8-97e9-5cdb508c0c82%27&-pageName=%27help%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F10558%2Fmicrosoft-store-returning-items-bought-for-exchange-refund%3FOCID%3Dema_6080600%26WT.mc_id%3DPromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22asst%22%3A%22help%2F10558%22%2C%22ms.refView%22%3A%22%22%2C%22ms.pageType%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F10558%2Fmicrosoft-store-returning-items-bought-for-exchange-refund%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%220%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.flightId%22%3A%22vac-utslate-0%7Csmc-survey-feat-1%7Csmc-survey-elg-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cfilterexposuretest%7Cce-aatest-0%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7Camc-excludeprivate-1%7Csps-devices-psd2-1%7Csps-bc-psd2%7Csps-xbox-power-1%7Cvafx-raw-bot-1%7Cvafx-ons-0%7Cvafx-smart-scrolling-0%7Ccf-cx17-0%7Ccf-cx18-1%22%2C%22ms.muid%22%3A%22%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.cV%22%3A%22VSa9%2F8BkNEKy4mky.1%22%2C%22ms.contentLocale%22%3A%22en%22%2C%22ms.productNames%22%3A%22Microsoft%20Store%2CMicrosoft%20account%22%2C%22ms.product%22%3A%2232ff427c-1f09-26e8-6e4b-a9bf84e4d5cc%2C1ac7041c-6fb9-cb22-93b8-7c7c98b33790%22%2C%22ms.vlid%22%3A%22efd1d23e-7666-49c3-b95a-0a7bacbc80c7%22%7D%7D%27&-contentVer=%272.0%27&-market=%27en-us%27&-actionType=%27O%27&-behavior=300&-content=%27%5B%7B%22contentName%22%3A%22no-bounce%22%2C%22contentId%22%3A%22no-bounce%22%7D%5D%27&*baseType=%27Ms.Content.PageAction%27&*timeToAction=9048&*cookieEnabled=true&*isJs=true&*title=%27Returning%20items%20you%20bought%20from%20Microsoft%20Store%20for%20exchange%20or%20refund%27&*isLoggedIn=false&*isManual=true&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
9c2382dd8c1a479d55fda5dc9e9786241864446a5206ba70ebbf4b5251cee69c
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Sec-Fetch-Mode
no-cors
Referer
https://support.microsoft.com/en-us/help/10558/microsoft-store-returning-items-bought-for-exchange-refund?OCID=ema_6080600&WT.mc_id=PromoEmail_6080600_15061_en_US_Welcome_09-05-19_ValueProp_FreeReturns
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma
no-cache
Date
Thu, 19 Sep 2019 21:51:46 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control
no-cache, no-store
MS-CV
vaLCIHfOlk20ihO1UDvpTA.0
Content-Type
application/javascript
Content-Length
260
Expires
0

Verdicts & Comments Add Verdict or Comment

135 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate boolean| supportWindowsHistory undefined| baseHref undefined| hashRoute object| microsoft object| mwf object| html5 object| Modernizr object| picturefillCFG function| picturefill function| __extends function| __assign function| __rest function| __decorate function| __param function| __metadata function| __awaiter function| __generator function| __exportStar function| __values function| __read function| __spread function| __await function| __asyncGenerator function| __asyncDelegator function| __asyncValues function| __makeTemplateObject function| __importStar function| __importDefault function| AuthenticationContext object| awa string| behaviorKey function| $ function| jQuery object| angular object| Logging object| MsSupportSdk object| SupportSdkIntegration string| portalCommon object| pc string| contentApp object| ca object| WLSPHIP1 object| app object| MSA object| MeControl function| MeControlDefine function| MeControlImport object| callBackMappedToRenewStates object| callBacksMappedToRenewStates boolean| html5mode function| ClickTaleCreateDOMElement number| WRInitTime object| newView string| urlPathName string| currentLocale string| assetId object| subPathSplit number| queryStringIndex number| fragmentIndex number| outputLength object| pathParts function| calculateSurveyViewed object| onShellReadyToLoad object| msCommonShell object| autoMonitorConfig string| ct_pdc_qs_val object| ClickTaleGlobal object| ClickTaleMonitor object| ClickTaleSettings object| ct_dispatcher function| ClickTaleAppendInHead function| ClickTaleXHTMLCompliantScriptTagCreate boolean| isHttps undefined| scriptSource undefined| pccSource object| ctVEconfig object| ClickTaleOnReadyList boolean| ClickTaleIsXHTMLCompliant object| CEC string| ClickTaleScriptSource function| onloaded undefined| ClickTalePrevOnReady function| ClickTaleOnReady string| WRFi number| WRFk number| WRFh number| WRFj object| WRFw number| ClickTaleUnloadPause number| ClickTaleEventsMask string| ClickTaleIgnoreCookieName string| ClickTaleUIDCookieName function| ClickTaleLog function| ClickTale string| ClickTaleCookieDomain function| ClickTaleUploadPage function| ClickTaleDelayUploadPage function| ClickTaleIsUploadPage function| ClickTaleSetAllSensitive function| ClickTaleResetAllSensitive function| ClickTaleSetSomeSensitive function| ClickTaleResetSomeSensitive function| ClickTaleIgnore function| ClickTaleRegisterFormSubmitFailure function| ClickTaleGetVersion function| ClickTaleSetCustomElementID function| ClickTaleRegisterFormSubmitSuccess function| ClickTaleExec function| ClickTaleField function| ClickTaleNote function| ClickTaleTag function| ClickTaleEvent function| ClickTaleGetPID function| ClickTaleSetUID function| ClickTaleGetUID function| ClickTaleGetSID function| ClickTaleLogical function| ClickTaleDetectAgent function| ClickTaleIsPlayback number| ClickTaleCookieExpiryDays function| ClickTaleIsSavedRecording function| ClickTaleIsRecording function| ClickTaleSendJsonMessage function| ClickTaleDispatchPersistedMessages function| ClickTaleUploadPageNow function| ClickTaleAddAugmentElementPathHandler function| ClickTaleGetAuthResponse function| ClickTaleGetSubscriberId function| ClickTaleGetPartition function| ClickTaleGetWRIgnoreExpiry object| ClickTaleFetchFromWithCookies object| REQUEST_TYPE object| CONSTANTS

11 Cookies

Domain/Path Name / Value
.support.microsoft.com/ Name: smc_expt
Value: 2019-09-19T21:51:39.7090180Z
.microsoft.com/ Name: ctm
Value: {'pgv':772275636681609|'vst':5945296483731051|'vstr':6694750513351686|'intr':1568929899290|'v':1}
support.microsoft.com/ Name: MSFPC
Value: GUID=be1d3a185bc14a0796d41f76b3747dac&HASH=be1d&LV=201909&V=4&LU=1568929899099
.microsoft.com/ Name: MC1
Value: GUID=be1d3a185bc14a0796d41f76b3747dac&HASH=be1d&LV=201909&V=4&LU=1568929899099
.microsoft.com/ Name: smcflighting
Value: 100
.microsoft.com/ Name: __CT_Data
Value: gpv=1&ckp=tld&dm=microsoft.com
.support.microsoft.com/ Name: smc_expid
Value: vac-utslate-0|smc-survey-feat-1|smc-survey-elg-1|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|amc-excludeprivate-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|vafx-raw-bot-1|vafx-ons-0|vafx-smart-scrolling-0|cf-cx17-0|cf-cx18-1
support.microsoft.com/ Name: smcpartner
Value: smc
.microsoft.com/ Name: MS0
Value: b830630f8e2743d8854e0213ad7b2260
.support.microsoft.com/ Name: SMCsiteDir
Value: ltr
.support.microsoft.com/ Name: SMCsiteLang
Value: en-US

5 Console Messages

Source Level URL
Text
console-api error URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1(Line 34)
Message:
Local storage not supported
console-api warning URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1(Line 34)
Message:
No MUID detected in meta tag or session storage, can not set MUID
console-api error URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1(Line 34)
Message:
Session storage not supported
console-api log URL: https://support.microsoft.com/app/content/bundles/application?v=3SLM6LChcBWNsmBHUGFAQWB_Fp2WBYb2LNY0vn3blEg1(Line 1)
Message:
Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api info URL: https://support.microsoft.com/app/content/bundles/application?v=3SLM6LChcBWNsmBHUGFAQWB_Fp2WBYb2LNY0vn3blEg1(Line 1)
Message:
Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

c.s-microsoft.com
cdnssl.clicktale.net
click.microsoftstoreemail.com
compass-ssl.microsoft.com
conductor.clicktale.net
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
statics-marketingsites-eus-ms-com.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
2.16.186.18
2.18.233.31
2a01:111:2010:6::ff11
2a02:26f0:6c00:187::356e
2a02:26f0:6c00:19d::37
2a02:26f0:6c00:28b::356e
2a02:26f0:6c00:2a0::2db0
2a02:26f0:6c00:2a3::a8b
2a02:26f0:6c00::210:ba1b
40.126.1.128
40.77.226.250
52.86.38.4
66.231.91.47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