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Text Content

 * US – English
   * América Latina – Español
   * Brasil – Português
   * UK/Ireland – English
   * Danmark – Dansk
   * Deutschland – Deutsch
   * France – Français
   * Nederland – Nederlands
   * Norge – Norsk
   * Suomi – Suomi
   * Sverige – Svenska
   * ASEAN – English
   * Australia/NZ – English
   * India – English
   * 日本 – 日本語

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our Use the up and down arrows to select a result. Press enter to go to the
selected search result. Touch device users can use touch and swipe gestures.
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 * Our Solutions
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PRIV∆CY POLICY, GDPR ∆ND HIP∆∆ DISCLOSURE

Welcome!  Thank you for visiting a website owned and operated by Avanos Medical,
Inc. (together with its subsidiaries and affiliated companies, “Avanos,” “we,”
“our,” or “us”).  Avanos is a medical technology company focused on advancing
health and healthcare by preventing infection, eliminating pain, and speeding
recovery.  We recognize the importance of protecting your personal information
and are committed to processing it responsibly and in compliance with applicable
data protection laws.

This Privacy Notice applies to personal information that we obtain or collect
from or about individuals who use our website www.AvanosMedical.com and our
other related websites, tools, applications or mobile apps (altogether, the
“Site”).  We may provide additional or more specific information on the
collection, use, or other processing of personal information obtained through
use of a particular website or related to a specific product or service.  This
Privacy Notice is designed to inform you about how we collect, use, share, and
otherwise process your personal information, and the choices you can make about
collection, use, and sharing of information you affirmatively provide to us, or
that we passively collect, when you use the Site.

When you access or use the Site, you acknowledge that you have read this Privacy
Notice and understand its contents.  Your use of the Site is subject to this
Privacy Notice and any applicable Terms and Conditions.

Personal Information Avanos Collects

Avanos collects personal information about you in a variety of ways.  The
following are examples of the types of personal information that may be
collected.  The specific kinds of personal information collected will depend on
the Site you use:

 * Registration and Account Information:
   * You can browse the Site without providing us with direct identifiers like
     your name, email address, phone number, mobile telephone number, or mailing
     address.
   * To register for an account or establish a profile on the Site, you will
     need to give us personal information such as your:
     * Contact information (such as name, email address, mailing address, and
       phone number)

 * * * Payment information (including payment card numbers, billing address, and
       bank account information), where relevant
     * Account log-in credentials (e.g., username and password).

 * Information to Respond to Your Requests: You may also give us your personal
   information to sign up for our newsletters and other communications.  You can
   exercise certain choices concerning how and when you will receive such
   newsletters and other communications by following instructions available on
   the Site.
 * Information You Post on the Site: You may provide us with information
   regarding your opinions and reviews of products.
 * Information from Other Sources: The information we collect may be combined
   with information from outside records (e.g., demographic information,
   navigation information, marketing information, and/or additional contact
   information) that we have acquired in accordance with the law.
 * Mobile Information: We may collect additional information from you if you
   access the Site through a mobile device (e.g., your unique device identifier,
   your device’s operating system, or the mobile carrier for your phone,
   location or GPS/geo-location).

 

 * Geolocation Information: When you visit the Site, we may collect geo-location
   information to provide certain location-based services that you request
   (e.g., maps).
 * Technical Site Usage Information: When you visit the Site, we collect usage
   information sent to us by your computer, mobile device, or other access
   device that tells us how you are using the Site (“usage information”).  We
   use tracking technologies—such as cookies (including cookies stored in
   HTML-5), web beacons/GIFs, embedded scripts, e-tags/cache browsers—to collect
   usage information, purchase history, and product use history.  We may also
   collect password information from you when you log in, as well as computer
   and connection information.  During some of your visits to the Site, we may
   use software tools to measure and collect session information, including page
   response times, download errors, time spent on certain pages, and page
   interaction information.  For more information about the use of cookies and
   similar technologies on the Site, please review our Cookies and Tracking
   Technologies Policy.

 

 * Health and Medical Information (ON-Q* TRAC): Certain registration information
   and special categories of personal data, including health information, will
   be collected about patients who use our ON-Q* TRAC System.  Similarly,
   certain personal information will be collected about healthcare providers who
   register to use our ON-Q* TRAC System.  We may de-identify data collected
   through ON-Q* TRAC, consistent with applicable laws.   If a patient or
   healthcare provider deactivates his or her account, or no longer has a
   business relationship with us, we may nevertheless retain de-identified
   health and medical information related to that patient.  We may use and share
   such de-identified information without restriction.

Children’s Information:  Avanos does not intend that any portion of the Site
will be accessed or used by children under the age of 13.  We do not knowingly
collect personal information via our websites, applications, services, or tools
from users in this age group.  If you are a parent or guardian of a child under
the age of 13 and believe we have collected information from your child in error
or have questions or concerns about our practices relating to children, please
notify us at dataprotection@avanos.com and we will promptly respond.

How and Why Avanos Uses Personal Information

We use the personal information that we collect for various purposes.  Purposes
for which we use health information collected through our ON-Q* TRAC system are
described during a relevant registration or consent process.  Purposes for which
we use all other personal information you affirmatively provide to us when you
use the Site, or that we passively collect when you use the Site, include to:

 * Operate the Site:  We use personal information to:  (i) respond to your
   requests; (ii) provide customer service (e.g., to resolve disputes, problems
   with your account/profile or the Site); (iii) personalize your experience by
   providing content on the Site, including targeted advertising that we believe
   may be of most interest to you; (iv) improve the Site; (v) give you
   information about your account; and (vi) provide you with a safe, efficient,
   and customized experience.
 * Provide Products and Services:  We use personal information to:  (i) provide
   you with our products, services, and resources; (ii) create and manage your
   account(s); (iii) allow you to order and purchase products and services; (iv)
   collect and process payments and complete transactions; (v) enroll you in
   programs that you or your healthcare provider request; and (vi) provide you
   with information on continuing education and credits for such education.
 * Communicate with You:  We use information collected from you to: contact you;
   to maintain your account(s) with the Site; to comply with your stated
   communication preferences; to provide you with other requested services (as
   described at the time when we collect the information from you); and to send
   you marketing, newsletters, and other communications that you have requested,
   to answer your questions or respond to your requests, or contact you for
   other purposes authorized by law.
 * Analyze and Aggregate Non-Personal Information:  We use aggregate information
   about our users and non-personal information to analyze Site and user
   behavior and prepare aggregated reports about such behavior.
 * Prevent Fraud:  We use information collected from the Site to prevent,
   detect, and investigate fraud, security breaches, potentially prohibited or
   illegal activities, and enforce any applicable  Terms and Conditions and
   otherwise manage our business.

Also, when you access the Site on a mobile device, we may use the information
collected for any purpose set forth in this Privacy Notice.  We may also use
this information to provide you with location-based services, such as
advertising, search results, and other personalized content.

When Do We Share Personal Information?

We respect the importance of privacy.  We do not sell your personal information
to marketing companies outside of Avanos, unless we have your consent. 
Generally, we may share your information, in order to facilitate the provision
of our products, services, and communications with customers, including:

 * The Avanos Corporate Family:  We may share the information we collect about
   you with the Avanos corporate family and their and our affiliates and
   subsidiaries, as well as with third-party suppliers.  The information may be
   disclosed to: (i) provide joint content and our services (e.g., registration,
   transactions, analytics and customer support); (ii) help detect and prevent
   potentially illegal acts, violations of our policies, fraud and/or data
   security breaches; and (iii) guide decisions about our or a third- party’s
   products, sites, applications, services, tools and communications.  Members
   of our corporate family will use this information to send you marketing
   communications and you will have the opportunity to exercise certain choices
   regarding these email communications.
 * Service Providers and Other Third Parties:  We will disclose personal
   information to service providers under contract to help with our business
   operations (such as, but not limited to, fraud investigations, advertising,
   site analytics, and operations.
 * Legal and Law Enforcement:  We may share personal information with law
   enforcement, governmental agencies, or authorized third-parties, in response
   to a verified request relating to a criminal investigation or alleged illegal
   activity or any other activity that may expose us, you, or any other Avanos
   user to legal liability.  In this regard, we may share your information with
   third parties in response to a subpoena, other legal process and/or as
   permitted by law.  In such events, we will only disclose information relevant
   and necessary to the investigation or inquiry, such as name, city, state, zip
   code, telephone number, email address, user ID history, IP address, fraud
   complaints and anything else we may deem relevant to the investigation.
 * Change of Control or Reorganization:  If we decide to sell, buy, merge or
   otherwise reorganize businesses in some countries, such a transaction may
   involve the disclosure of personal information to prospective or actual
   purchasers, or the receipt of such information from sellers.  It is our
   practice to seek appropriate protection for personal information in these
   types of transactions.
 * Companies in the Mobile App Industry:  If you access the Site through a
   mobile device, we may also share your information with carriers, operating
   systems, and platforms.
 * Other Entities with Your Consent:  We will share personal information with
   other third parties to whom you explicitly ask us to send your information
   (or about whom you are otherwise explicitly notified and consent to when
   using a specific service).  On the Site, you may have opportunities to
   express interest in or register for other services.  If you do, we will
   provide information about you to those third parties, or parties working on
   their behalf, to implement your request.

Legal Basis for Processing Personal Information

If the processing of your personal information is subject to the EU General Data
Protection Regulation (GDPR), whenever we use or share personal information, we
ensure that we have identified a legal basis under which such processing may
occur.  Where we reference that we use your personal information in connection
with a request, order, transaction, or agreement (or preparing for the same), or
to provide you with services that you requested (such as use of the Site), we do
this because it is necessary for the performance of an agreement with you.

Further, to the extent GDPR is implicated, where we reference that we use
personal information in relation to improvement, development, or marketing of
our products or services, for reasons of safety and security, or to satisfy
regulatory requirements, other than in connection with your agreement or
request, we do this on the basis of our (or a third party’s) legitimate
interests or with your consent, as appropriate.

International Data Transfers

Avanos is headquartered in the United States, and we have operations, entities,
and service providers in the United States and throughout the world.  Some
countries have implemented transfer restrictions for personal information, in
connection with which Avanos takes various measures, including the Standard
Contractual Clauses authorized under the EU Data Protection Directive 95/46/EC.

The personal information that we collect pursuant to this Privacy Notice may be
transferred to countries other than your own country for storage or processing,
and these countries may offer different levels of privacy protection than apply
in your own country.

Retention of Personal Information

Avanos will retain  personal information collected pursuant to this Privacy
Notice for as long is necessary to fulfill the purposes for which it is
processed (as outlined in this Privacy Notice).  We will also retain  personal
information collected pursuant to this Privacy Notice in order to comply with
legal and regulatory obligations, handle disputes, and to establish, exercise or
defend against legal claims in the countries where we do business.

How to Contact Us

If you have a question related to this Privacy Statement, please contact us by
emailing us at dataprotection@avanos.com.  Your message will be forwarded to the
appropriate member of Avanos’s Data Privacy Team, such as Data Protection
Officers or members of their teams.

For the purposes of the GDPR , the controller of your personal information is
Avanos Medical, 5405 Windward Parkway, Alpharetta, GA, United States.  In the
European Economic Area (EEA), the representative is Avanos Belgium BVBA (EMEA),
Aramis Building, Leonardo Da Vincilaan 1,1930 Zaventem, Belgium.

Data Subject Rights

You can request to access, update, or correct your personal information.  You
also have the right to make certain choices regarding direct marketing.

Additional Rights Where Personal Information Is Subject to the GDPR:

 * If the processing of your personal information is subject to the GDPR, and
   your personal information is processed based on legitimate interests, you
   have the right to object to the processing on grounds relating to your
   specific situation.
 * If the processing of your personal information is subject to the GDPR, you
   also have certain rights to request to have your personal information
   deleted, request that processing of your personal information be restricted,
   and to ask for portability of your personal information.
 * You can exercise these rights (including making these requests) by emailing
   us at dataprotection@avanos.com. Please put the statement “GPDR Privacy
   Rights” in the body of your request, as well as your name, country or region,
   and enough information to allow us to respond to your request.

Notice to California Residents:

 * Requests for Listing of Certain Disclosures.  Residents of the State of
   California may request a list of all third parties to which the Site has
   disclosed certain personal information (as defined by California law) during
   the preceding year for those third-parties’ direct marketing purposes.  If
   you are a California resident and want such a list, please contact us at
   dataprotection@avanos.com.  For all requests, you must put the statement
   “Your California Privacy Rights” in the body of your request, as well as your
   name, street address, city, state, and zip code.  In the body of your
   request, please provide enough information for us to determine if this
   applies to you.  You need to attest to the fact that you are a California
   resident and provide a current California address for our response.  Please
   note that we will not accept requests via the telephone, mail, or by
   facsimile, and we are not responsible for notices that are not labeled or
   sent properly, or that do not have complete information.
 * How We Respond to Do Not Track Signals for California Residents:  California
   Business & Professions Code Section 22575(b) (as amended effective January 1,
   2014) provides that California residents are entitled to know how Avanos
   responds to “Do Not Track” browser settings.  Avanos does not currently take
   actions to respond to Do Not Track signals because a uniform technological
   standard has not yet been developed.  We continue to review new technologies
   and may adopt a standard once one is created.

Right to Make a Complaint

In the event you consider our processing of your personal information not to be
compliant with the applicable data protection laws, you can lodge a complaint by
emailing us at dataprotection@avanos.com.

If the processing of your personal information is subject to the GDPR, you may
also contact the relevant Data Protection Authorities in the EU to lodge a
complaint:
 http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

Third-Party Websites

The Site may contain links to other websites for your convenience and
information.  These websites may be operated by companies not affiliated with
Avanos and we are not responsible for the content, privacy practices, or use of
any websites that are linked to or from the Site.

Notification Regarding Updates

From time to time, we may update this Privacy Notice.  If we make material
changes to this Privacy Notice, we will provide notice through our Site, or by
other means, to provide you the opportunity to review the changes.  If you
object to any changes, you may close your account.  You acknowledge that your
continued use of the Site after we publish or send a notice about our changes to
this Privacy Notice means that the collection, use, and sharing of your personal
information is subject to the updated Privacy Notice.

This Privacy Notice is effective as of May 25, 2018.



Your visit to this site and use of the information hereon is subject to the
terms of our Legal Statement. Please Review our Privacy Statement. Please Review
our California Pharmaceutical Compliance Declaration. Please review your
California Privacy Rights. Please Review our Cookies Policy.

 

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*Registered Trademark or Trademark of Avanos Medical, Inc., or its affiliates.
©2018-2022 AVNS. All rights reserved.

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 * Our Solutions
   * Pain Management
   * Chronic Care
   * Patients & Caregivers
 * Investors
 * About Avanos
   * Leadership
   * Locations
   * Innovate With Us
   * Corporate Citizenship
   * Compliance & Ethics
   * Careers
 * News
 * Events
 * Contact Us
 * Contact A Sales Rep

 * US – English
   * América Latina – Español
   * Brasil – Português
   * UK/Ireland – English
   * Danmark – Dansk
   * Deutschland – Deutsch
   * France – Français
   * Nederland – Nederlands
   * Norge – Norsk
   * Suomi – Suomi
   * Sverige – Svenska
   * ASEAN – English
   * Australia/NZ – English
   * India – English
   * 日本 – 日本語

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the website. Out of these cookies, the cookies that are categorized as necessary
are stored on your browser as they are essential for the working of basic
functionalities...
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This category only includes cookies that ensures basic functionalities and
security features of the website. These cookies do not store any personal
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and is used specifically to collect user personal data via analytics, ads, other
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