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Menu
✕
 * Why Mimecast
   Main menu
   WHY MIMECAST
    * Why Mimecast
    * Our Approach to Email Security
    * Industry Recognition
   
    * Customers Love Us
    * Cloud-native Platform
   
   COMPARE MIMECAST
    * Mimecast vs. ProofPoint
    * Mimecast vs. Microsoft 365
    * Mimecast vs. Symantec

 * Products
   Main menu
   SEE OUR PRODUCTS
    * Email Security
    * Security Awareness Training
    * DMARC Analyzer
    * Cloud Archive
    * Brand Protection
   
    * Misaddressed Email Protection
    * Identity Graph and Machine Learning
    * Identity Graphing
    * Web Security
    * AI Cybersecurity
    * Email Incident Response
    * All Products >
   
   INTEGRATE & OPTIMIZE
    * Threat Intelligence
    * SAFE Score
    * View Integration Partners
    * API Developer Documentation
    * Mimecast Ecosystem Community
   
   GET STARTED
    * Choose a Plan
    * Get a Quote
    * Request a Demo
    * Start a Trial
    * Request a POC
    * Contact Us

 * Solutions
   Main menu
   BUSINESS CHALLENGES
    * Secure Your Email
    * Secure M365
    * Ransomware
    * Business Email Compromise
    * Data Governance
    * Supply Chain Attacks
    * Brand Impersonation
    * Cyber Awareness
   
   INDUSTRIES
    * Healthcare
    * Financial Services
    * Legal
    * Information Technology
    * Public Sector
   
    * Manufacturing
    * Construction
    * Education
   
   TRANSITION TO MIMECAST
    * Bolster Microsoft 365
    * Migrate from ProofPoint
    * Migrate from Symantec
    * Hear From Your Peers
   
   BY SIZE
    * Small Business
    * Enterprise

 * Education & Support
   Main menu
   FOR CUSTOMERS
    * Technical Support
    * Mimecaster Central Community
    * Knowledge Base
    * Implementation Services
    * Login
   
   EDUCATION
    * Mimecast Education
    * Mimecast Certifications
    * Education Subscriptions
    * Mimecast Training
   
   RESOURCES
    * Resource Center
    * Blog
    * Customer Stories
    * Threat Intelligence Hub
    * Cyber Resilience Think Tank

 * Partners
   Main menu
   SELL MIMECAST
    * Partner Program
    * Reseller Network
    * Managed Service Program
    * Become a Partner
    * Partner Portal
   
   INTEGRATE WITH MIMECAST
    * Become an Alliance Partner
    * Alliance Program Developer Documentation

 * Careers
 * Blog
 * Contact Support
 * Login
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    * English
    * Deutsch
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 * Home
 * Large File Send and Secure Messaging Services Privacy Statement





LARGE FILE SEND AND SECURE MESSAGING SERVICES PRIVACY STATEMENT

Effective 1 February 2018

This Large File Send and Secure Messaging Services Privacy Statement (the
“Statement”) provides you with information about how Mimecast processes and
protects your personal data while delivering email and other content to you on
behalf of our customers who have subscribed to our services (the “Services”). 
If you received an email containing login credentials enabling you to access
content within a communication originally sent by one of our customers (the
“Sender”), this Statement describes the categories of your personal data that
Mimecast is processing on behalf of the Sender, as well as the processing
operations, locations of processing and the security measures we have in place
to protect your personal data while it is processed. At the end of this
Statement, we provide you with a way to contact us in the event you have any
questions.


CATEGORIES OF PERSONAL DATA

The following are categories of personal data that have been provided to us by
the Sender in order for us to deliver the Services:

 * First and last name
 * Email address





LOCATIONS OF PROCESSING

Mimecast is a global company with offices throughout the world, including
support locations in Europe, North America, Australia, and South Africa. Our
customers are located in these jurisdictions and across the world.  Depending
where the Sender of the email is located, your personal data is processed in one
of the following countries:

 * United Kingdom
 * Germany
 * South Africa
 * North America
 * Canada
 * Australia

 


SECURITY OF PROCESSING 

Mimecast employs the following technical and organizational measures to protect
your personal data while it is processed:

 * Organized Information Security Structure. Our information security structure
   includes full-time dedicated trained/certified security personnel who report
   directly into Mimecast’s leadership team.
 * Information Security Management System. Our ISMS is assessed by external
   auditors and currently receives attestations for ISO 27001, ISO 27018, SOC II
   Type 2.
 * Protection of Physical Access. Mimecast has implemented measures designed to
   protect physical assets processing personal data, including industry
   certified third-party production data centers.
 * Limited System Access. We permit only approved, authenticated users to access
   our systems containing personal data.
 * Limited Data Access. Only designated personnel are permitted to access
   certain personal data under explicit authorization levels.
 * Data Transmission/Storage/Destruction. We use strong encryption during the
   transmission of personal data within our production data centers and personal
   data is encrypted at rest when stored within our service.
 * Confidentiality and Integrity. We ensure that our personnel are trained in
   various application security and secure coding practices and we employ a
   robust Secure Development Lifecycle.      
 * We maintain a robust Business Continuity/Disaster Recovery program.
 * Data Separation. We use logical separation within our multi-tenant
   architecture to enforce data segregation between our customers.
 * Incident Management. We maintain an up-to-date incident response plan that is
   regularly tested which identifies responsibilities, assessments,
   classifications and response plans.
 * We regularly test, assess and evaluate the effectiveness of these technical
   and organizational measures.

For more detailed information about these measures, please click here.





CONTACT US

If you have any questions regarding why your personal data was provided to us
for processing, we encourage you to contact the Sender of the initial email you
received. If you have any other questions about this Statement or any requests
concerning your Personal Data, you can submit them to our Data Protection
Officer by email to privacy@mimecast.com, or otherwise contact us at: 

Mimecast
Attn: Data Protection Officer
191 Spring Street
Lexington, MA 02421 USA
+1 (617) 393-7050

You can also exercise certain privacy rights by submitting a request through our
DSAR portal here.  Please note that if we are not the controller of your
personal data, you are encouraged to contact the Sender in order to more
effectively administer your data privacy request.

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© 2003 - 2021 Mimecast Services Limited.
Mimecast is a trademark of Mimecast Services Limited in the United States and
other countries. All other trademarks contained herein are the property of their
respective owners.
 






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