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BUSINESS BILLING AND PAYMENTS

Get to know your business energy bill.


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 * Billing and payments


WHAT DOES MY POWER BILL PAY FOR?

Your energy bill is made up of different parts contributing to the total cost,
and there’s also a lot of information about your property. To help you navigate
what make up the charges on your bill, here's a simple breakdown of these costs.




TRANSMISSION AND DISTRIBUTION

These are the costs required to build and maintain the power lines that
transport electricity from where it is generated to your property - Genesis pays
this cost to the regional lines companies, and these costs are covered in the
Network Charges portion of your bill.


WHOLESALE COSTS (GENERATION)

This is the cost we pay for purchasing electricity.


RETAIL

This is what retailers like Genesis charge for providing services.


METERING AND OTHER

This includes the cost of reading and maintaining your electricity meter and the
Electricity Authority Levy, which everyone pays. This levy helps to fund the
authority's work to regulate the electricity industry.


GST

The Goods and Services Tax (15%) for your total bill price.


FINDING INFO ON YOUR BILL

A descriptive and diagrammatic guide to make your bill easier to navigate.

Explore a business bill


LARGE BUSINESS SUMMARY STATEMENT BILL

Receive one summary statement every month that shows a breakdown of charges for
each of your sites, including Time of Use billing.

Explore a summary statement bill


LARGE BUSINESS INDIVIDUAL INVOICE

If you require a separate invoice for each business site, you can request an
individual invoice.

Explore an individual invoice


INFORMATION ABOUT NETWORK CHARGES

Genesis invoices you for your energy costs, the lines company charges for your
area as well as other costs such as meter reading, Government levies, taxes and
our service charge. The Network Charges shown on your bill are a total of the
applicable rates from your local lines company and a charge from Genesis.

Not all networks have the same charges, and we recommend you check your local
lines company for more details on their different rates and charges.

Networks have a range of charges specific to business accounts. These charges
are related to supply across a network, management of demand during peak
periods, or for the type of metering you have. Below is a summary of these
charges.


DAILY FIXED CHARGE



This is a charge for each day in the billing period. It is calculated by
multiplying your total rate (for the Daily Fixed Charge) with the number of days
in your billing period. This charge includes meter rental costs, Genesis
overheads (such as meter reading), a margin and a fixed amount from your lines
company.


CAPACITY CHARGE



Your lines company estimates the maximum amount of power that can flow through
your meter (kVa or kilo volt ampere), and this is your “chargeable capacity.”
The Capacity Charge is calculated by multiplying your “chargeable capacity” with
your total rate (for the Capacity Charge) and the number of days in your billing
period. This is called the Demand Charge in the Alpine Network.

For example: Chargeable capacity (kVA) x number of days the bill covers x
capacity charge (price).


CONGESTION CHARGE



The Congestion Charge covers the cost of electricity supply when the network is
under heavy demand. Your lines company calculates and sets a factor called the
‘congestion period demand’ (kW). The Congestion Charge is calculated by
multiplying the ‘congestion period demand’ by the days in the billing period and
the total rate (for the Congestion Charge). This is called the Demand Charge in
the Horizon Network.

For example: Congestion period demand (kW) x number of days the bill covers x
congestion charge (price).


DISTANCE



The Distance Charge is a fee paid to your local lines company to recover the
costs associated with high voltage lines and cables and sub-transmission lines
and cables. Costs are recovered by a kVA-km price. The total kVA-km for each
connection is the product of the “assessed capacity” in kVA and the circuit
distance from the distribution substation supplying the connection. The Distance
Charge is calculated by multiplying the kVA-km by the days in the billing period
and the total rate (for the Distance Charge).

For example: Distance capacity(kVa-km) x number of days the bill covers x
distance charge (price).

The charges cover supply during peak periods and not every ICP has the same
quantity applied to it. The quantity is assessed and decided by each individual
network based on a customer’s usage. It is then used as a multiplier on the
total rate for a charge, for a billing period. In addition, Genesis charges a
margin on fixtures prices to cover cost to serve, discounts and metering costs.

TAKE CONTROL

With Energy IQ, you can take control of your business energy bill and easily
manage your account online.

Explore Energy IQ

EVERYTHING IN ONE PLACE

Whether your business needs electricity, natural gas, bottled gas or a
combination - we've got you covered.

Powering your business

HAVE SOME QUESTIONS?

Check out our handy FAQs - packed with information to help you get your energy
needs sorted.

Explore FAQs

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