Submitted URL: https://url273.e.read.ai/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iVCRgOOPHeBV_pd3Sl9Pnp...
Effective URL: https://support.read.ai/hc/en-us
Submission: On July 01 via api from OM — Scanned from DE

Summary

This website contacted 5 IPs in 2 countries across 3 domains to perform 19 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.read.ai.
TLS certificate: Issued by R10 on June 16th 2024. Valid for: 3 months.
This is the only time support.read.ai was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2600:9000:215... 16509 (AMAZON-02)
1 10 104.16.51.111 13335 (CLOUDFLAR...)
7 104.18.72.113 13335 (CLOUDFLAR...)
1 2 104.16.53.111 13335 (CLOUDFLAR...)
1 104.18.70.113 13335 (CLOUDFLAR...)
19 5
Apex Domain
Subdomains
Transfer
11 read.ai
url273.e.read.ai — Cisco Umbrella Rank: 166129
support.read.ai
2 MB
8 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2404
ekr.zdassets.com — Cisco Umbrella Rank: 2905
535 KB
2 zendesk.com
readinc.zendesk.com — Cisco Umbrella Rank: 257039
2 KB
19 3
Domain Requested by
10 support.read.ai 1 redirects support.read.ai
static.zdassets.com
7 static.zdassets.com support.read.ai
static.zdassets.com
2 readinc.zendesk.com 1 redirects static.zdassets.com
1 ekr.zdassets.com static.zdassets.com
1 url273.e.read.ai 1 redirects
19 5

This site contains links to these domains. Also see Links.

Domain
www.zendesk.com
Subject Issuer Validity Valid
support.read.ai
R10
2024-06-16 -
2024-09-14
3 months crt.sh
zdassets.com
E6
2024-06-29 -
2024-09-27
3 months crt.sh
readinc.zendesk.com
E6
2024-06-09 -
2024-09-07
3 months crt.sh

This page contains 3 frames:

Primary Page: https://support.read.ai/hc/en-us
Frame ID: 4F1D2000177574426B146278881B57AF
Requests: 14 HTTP requests in this frame

Frame: https://support.read.ai/cdn-cgi/challenge-platform/h/g/scripts/jsd/d2a97f6b6ec9/main.js
Frame ID: 163CFC500C610D39E25DDB94ABC5AFDD
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-eb05482.js
Frame ID: 25826B0ADAA141FC292CDAB15A3BDFA3
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Read Help Center

Page URL History Show full URLs

  1. https://url273.e.read.ai/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iV... HTTP 302
    https://support.read.ai/hc/en-us Page URL

Page Statistics

19
Requests

84 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

5
IPs

2
Countries

2072 kB
Transfer

3521 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://url273.e.read.ai/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iVCRgOOPHeBV_pd3Sl9PnptZthQiYlgLOxANhAklF8Ie0HSBTr66p6O-2BOEtmhYp6DgnFvGSG7uzdWJTvqTMDXwy0oTAuZQcASJqDzSVwhiMzVMPdbGugUketHqz8FNRv5dJs2MDOrP1f4QfI5Ta3MGl7op85KNMXXX4ALNhqCvhTfpbItaZMRMoiG2MfiT-2FBffIJLMTh-2Fujqf-2BWJA8imuK-2BEI85JXj1mvztAysJoZnmmLnTFe-2F4k0qnup7dR0PNVADCJ2rrQmmf2dfOgjxtLoF0rHE6XBe26tpyRHMEIU5Hpf9aYhuRiu4MDjlObF81qpmfqLi4AIgz6Jdu6nJNoZK1Ko0zUISK1IDMS-2FXSdYdpZj2zwCBAkghZuysCsoomZENOLAsHXAsF-2B7qQuVZpmlj-2Flu0CgvXjXH6ayDR-2FSBLvqaTonJeJwaY30lnux7Qiq9eUoikKLCK3gGIRTVPwFk8F3hKiIgRI7dig-3D-3D HTTP 302
    https://support.read.ai/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 4
  • https://readinc.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
Request Chain 11
  • https://support.read.ai/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.read.ai/cdn-cgi/challenge-platform/h/g/scripts/jsd/d2a97f6b6ec9/main.js

19 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.read.ai/hc/
Redirect Chain
  • https://url273.e.read.ai/ls/click?upn=u001.CrUrehIev9dAOd9CS5LlcqxnyTK41tUqTtfhV3QiI7cv4jMTDO9HtFV3iVCRgOOPHeBV_pd3Sl9PnptZthQiYlgLOxANhAklF8Ie0HSBTr66p6O-2BOEtmhYp6DgnFvGSG7uzdWJTvqTMDXwy0oTAuZQcA...
  • https://support.read.ai/hc/en-us
15 KB
5 KB
Document
General
Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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sec-ch-ua-mobile
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Redirect headers

content-length
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content-type
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date
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location
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server
nginx
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Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
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Security Headers
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Request headers

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Request headers

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sec-ch-ua-platform
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Response headers

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content-encoding
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Request headers

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Response headers

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Response headers

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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
sec-ch-ua-platform
"Win32"
Referer
Accept-Language
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sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type
application/json

Response headers

date
Mon, 01 Jul 2024 12:58:28 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
cf-ray
89c691554b253809-FRA
content-length
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report-to
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content-type
text/plain; charset=UTF-8
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static.zdassets.com/web_widget/classic/latest/ Frame 2582
972 KB
278 KB
Script
General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-main-eb05482.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/ekr/snippet.js?key=web_widget/readinc.zendesk.com
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 01 Jul 2024 12:58:28 GMT
x-amz-version-id
3hLnGnSC_TTkS7Qj9r3y9nvQvF9J1ppr
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
YTR858KDAHPXD15E
age
114
x-amz-server-side-encryption
AES256
x-amz-replication-status
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x-amz-id-2
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last-modified
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server
cloudflare
etag
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vary
Accept-Encoding
report-to
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content-type
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access-control-allow-origin
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access-control-allow-methods
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cache-control
public, max-age=31536000
access-control-max-age
0
cf-ray
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access-control-allow-headers
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expires
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en-us-json-eb05482.js
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25 KB
6 KB
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General
Full URL
https://static.zdassets.com/web_widget/classic/latest/web-widget-locales/classic/en-us-json-eb05482.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-eb05482.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 01 Jul 2024 12:58:28 GMT
x-amz-version-id
uQXRBPbVq456xEE1gCZJ9LP3fBvh2ILb
content-encoding
br
cf-cache-status
HIT
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{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
YTR2M3175DRQ1VRV
age
360282
x-amz-server-side-encryption
AES256
x-amz-replication-status
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x-amz-id-2
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last-modified
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server
cloudflare
etag
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vary
Accept-Encoding
report-to
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content-type
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access-control-allow-methods
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cache-control
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access-control-max-age
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cf-ray
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access-control-allow-headers
*
expires
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config
readinc.zendesk.com/embeddable/ Frame 2582
661 B
1 KB
Fetch
General
Full URL
https://readinc.zendesk.com/embeddable/config
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-eb05482.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

sec-ch-ua
"Google Chrome";v="126", "Not:A-Brand";v="8", "Chromium";v="126"
Referer
Accept-Language
de-DE,de;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

date
Mon, 01 Jul 2024 12:58:28 GMT
content-encoding
br
cf-cache-status
EXPIRED
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
embeddable-app-server-74c458fbcb-grplf
x-cached
MISS
x-runtime
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last-modified
Mon, 01 Jul 2024 12:51:47 GMT
server
cloudflare
access-control-max-age
7200
access-control-allow-methods
GET
content-type
application/json; charset=utf-8
access-control-allow-origin
*
report-to
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access-control-expose-headers
cache-control
public, max-age=60, stale-while-revalidate=600, stale-if-error=3600
vary
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cf-ray
89c691576a875d91-FRA

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 undefined| event object| fence object| sharedStorage string| searchClearButtonLabelLocalized object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| zEWebpackACJsonp boolean| zEACLoaded function| $zopim

3 Cookies

Domain/Path Name / Value
.support.read.ai/ Name: __cfruid
Value: 1f5f64c414f2d4eb3792212ab14e4fed92cbb16e-1719838707
.readinc.zendesk.com/ Name: __cfruid
Value: 1f5f64c414f2d4eb3792212ab14e4fed92cbb16e-1719838707
.support.read.ai/ Name: cf_clearance
Value: .H4cTEhxwwT7Q5j6ISmHfkvVQSp7TLIpkze5RM67zO4-1719838708-1.0.1.1-88ZU1zAqaQA0EGei.fwDP_ZHvC4UL0knXdItLlePCpnzp4jk.yb_bV3BfDpHn1Rwk.RUTD3Ik8wsAVAv2id3VQ

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ekr.zdassets.com
readinc.zendesk.com
static.zdassets.com
support.read.ai
url273.e.read.ai
104.16.51.111
104.16.53.111
104.18.70.113
104.18.72.113
2600:9000:2156:200:2:37a5:ae00:93a1
13ac76ed40c9036befd09f2c7726866b48536ddb0e4a88ea83b03f0b5b648187
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