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Name: myForm — POST

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  <div class="title"> Download the White Paper </div>
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  <div class="contact">
    <label for="agentsize">Approx Number of Agents in your Company/Organisation</label>
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EBOOK: SOFT SKILLS TRAINING FOR CALL CENTER AGENTS

--------------------------------------------------------------------------------

It’s difficult to measure soft skills—but not impossible.

This eBook will show you how to spot soft skills in potential employees, and how
to develop these skills in your existing call center agents.

Employee onboarding and professional development training should incorporate
soft skills components, of course, but it’s important to ensure that agents’
everyday routines include soft skills exercises too.

In this 13-page eBook, you will learn:

 * What Soft Skills are Most Necessary in the Call Center Environment
 * How to Assess Soft Skills in the Hiring Process
 * Developing Soft Skills in Call Center Agents


Download the White Paper
First Name
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Job Title
Company
Country
Please Specify United Kingdom United States Canada Albania Algeria American
Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia
Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus
Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia-Herzegowina Botswana Bouvet
Island Brazil Brunei Darussalam Bulgaria Burkina Faso Burundi Canada Cambodia
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Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt
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Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia
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Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Korea Norway Oman
Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland
Portugal Qatar Reunion Romania Russian Federation Rwanda Saint Kitts and Nevis
Saint Lucia Samoa (Independent) Sao Tome and Principe Saudi Arabia Senegal
Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands
Somalia South Africa South Korea Spain Sri Lanka St. Helena Suriname Swaziland
Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga
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Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican
City Venezuela Viet Nam Western Sahara Yemen Zambia Zimbabwe Other
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Approx Number of Agents in your Company/Organisation

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Consumer Products Consumer Services Education Finance Food & Beverage Government
Healthcare Insurance IT Logistics Manufacturing Non-Profit Outsourced Call
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I give my permission for the sponsor, Scorebuddy to contact me by*

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