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secure.helpscout.net Open in urlscan Pro
52.22.127.37  Public Scan

Go To Rescan Add Verdict Report
URL: https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
Submission: On April 30 via manual from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 6 IPs in 2 countries across 5 domains to perform 6 HTTP transactions. The main IP is 52.22.127.37, located in Ashburn, United States and belongs to AMAZON-AES - Amazon.com, Inc., US. The main domain is secure.helpscout.net.
TLS certificate: Issued by DigiCert SHA2 Extended Validation Ser... on December 14th 2018. Valid for: 2 years.
This is the only time secure.helpscout.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 52.22.127.37 14618 (AMAZON-AES)
1 52.222.146.77 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 151.101.2.110 54113 (FASTLY)
1 162.247.242.21 23467 (NEWRELIC-...)
6 6
2    52.22.127.37 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-22-127-37.compute-1.amazonaws.com
secure.helpscout.net
1    52.222.146.77 (Seattle, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: server-52-222-146-77.fra53.r.cloudfront.net
dhmmnd775wlnp.cloudfront.net
1    2a00:1450:4001:81d::200a (Ireland)

ASN15169 (GOOGLE - Google LLC, US)
ajax.googleapis.com
1    151.101.2.110 (San Francisco, United States)

ASN54113 (FASTLY - Fastly, US)
js-agent.newrelic.com
1    162.247.242.21 (United States)

ASN23467 (NEWRELIC-AS-1 - New Relic, US)
PTR: bam-9.nr-data.net
bam.nr-data.net
Domain Requested by
2 secure.helpscout.net secure.helpscout.net
1 bam.nr-data.net js-agent.newrelic.com
1 js-agent.newrelic.com secure.helpscout.net
1 ajax.googleapis.com secure.helpscout.net
1 dhmmnd775wlnp.cloudfront.net secure.helpscout.net
6 5

This site contains no links.

Subject Issuer Validity Valid
www.helpscout.com
DigiCert SHA2 Extended Validation Server CA		 2018-12-14 -
2020-12-18		 2 years crt.sh
*.cloudfront.net
DigiCert Global CA G2		 2018-10-08 -
2019-10-09		 a year crt.sh
*.googleapis.com
Google Internet Authority G3		 2019-03-26 -
2019-06-18		 3 months crt.sh
f4.shared.global.fastly.net
GlobalSign CloudSSL CA - SHA256 - G3		 2019-04-10 -
2020-03-21		 a year crt.sh
*.nr-data.net
GeoTrust RSA CA 2018		 2018-01-11 -
2020-03-17		 2 years crt.sh

This page contains 1 frames:

Primary Page: https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
Frame ID: 74D3A02905833DC8BEC8E634BDF2D855
Requests: 7 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^\/-])|(?:^|)HTTPD)/i
Overall confidence: 100%
Detected patterns
  • env /^NREUM/i
Overall confidence: 100%
Detected patterns
  • script /\/([\d.]+)\/jquery(?:\.min)?\.js/i
  • script /jquery.*\.js/i
  • env /^jQuery$/i

Page Statistics

6
Requests

100 %
HTTPS

20 %
IPv6

5
Domains

5
Subdomains

6
IPs

2
Countries

58 kB
Transfer

145 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

6 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set /
secure.helpscout.net/satisfaction/251873041/record/2345350927/1/ 		7 KB
7 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.22.127.37 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-22-127-37.compute-1.amazonaws.com
Software
Apache /
Resource Hash
3140d2b90b4e03c41e560c03a63bc86c0f237ff1c11daa8295aeea94371d1531
Security Headers
Name Value
Content-Security-Policy default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com cdn.pendo.io app.pendo.io pendo-static-5292548016308224.storage.googleapis.com pendo-static-5064653993934848.storage.googleapis.com api.mixpanel.com https://*.ipify.org https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* bam.nr-data.net *.wistia.com *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://*.sumologic.com *.pndsn.com fullstory.com *.fullstory.com translate.googleapis.com docsapi.helpscout.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net d3hb14vkzrxvla.cloudfront.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid:; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com *.olark.com dhmmnd775wlnp.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com ajax.googleapis.com www.googleadservices.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com bam.nr-data.net js-agent.newrelic.com cdn.pendo.io app.pendo.io pendo-io-static.storage.googleapis.com pendo-static-5292548016308224.storage.googleapis.com pendo-static-5064653993934848.storage.googleapis.com cdn.mxpnl.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com fullstory.com *.fullstory.com dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.pendo.io pendo-static-5292548016308224.storage.googleapis.com pendo-static-5064653993934848.storage.googleapis.com *.olark.com dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Host
secure.helpscout.net
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Accept-Encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Cache-Control
no-store, no-cache, must-revalidate max-age=0, no-cache
Content-Encoding
gzip
Content-Language
en-US
Content-Security-Policy
default-src 'none'; connect-src 'self' 'unsafe-inline' app.getsentry.com cdn.pendo.io app.pendo.io pendo-static-5292548016308224.storage.googleapis.com pendo-static-5064653993934848.storage.googleapis.com api.mixpanel.com https://*.ipify.org https://*.pusher.com *.olark.com olark-file-uploads.s3-us-west-1.amazonaws.com wss://ws-helpscout.pusher.com:* bam.nr-data.net *.wistia.com *.akamaihd.net fg8vvsvnieiv3ej16jby.litix.io https://sentry.io https://*.sumologic.com *.pndsn.com fullstory.com *.fullstory.com translate.googleapis.com docsapi.helpscout.net helpscout.helpscoutdocs.com beaconapi.helpscout.net chatapi.helpscout.net d3hb14vkzrxvla.cloudfront.net; frame-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; child-src 'self' blob: *.google.com fast.wistia.com fast.wistia.net *.g.doubleclick.net player.vimeo.com *.olark.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; font-src 'self' 'unsafe-inline' data: fonts.gstatic.com d12wqas9hcki3z.cloudfront.net dhmmnd775wlnp.cloudfront.net; img-src * data: 'self' cid:; media-src 'self' 'unsafe-inline' 'self' blob: 'self' data: *.akamaihd.net embed.wistia.com *.olark.com dhmmnd775wlnp.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; object-src 'self' www.youtube.com djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; script-src 'self' 'unsafe-inline' 'unsafe-eval' *.getdrip.com *.optimizely.com t.co www.google-analytics.com *.google.com ajax.googleapis.com www.googleadservices.com www.gstatic.com *.g.doubleclick.net https://*.pusher.com bam.nr-data.net js-agent.newrelic.com cdn.pendo.io app.pendo.io pendo-io-static.storage.googleapis.com pendo-static-5292548016308224.storage.googleapis.com pendo-static-5064653993934848.storage.googleapis.com cdn.mxpnl.com fast.wistia.com fast.wistia.net src.litix.io fg8vvsvnieiv3ej16jby.litix.io *.olark.com sentry.io app.getsentry.com connect.facebook.net signin.infusionsoft.com ct.capterra.com fullstory.com *.fullstory.com dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net d33v4339jhl8k0.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net; style-src 'self' 'unsafe-inline' https://fonts.googleapis.com *.pendo.io pendo-static-5292548016308224.storage.googleapis.com pendo-static-5064653993934848.storage.googleapis.com *.olark.com dhmmnd775wlnp.cloudfront.net translate.googleapis.com d12wqas9hcki3z.cloudfront.net djtflbt20bdde.cloudfront.net beacon-v2.helpscout.net
Content-Type
text/html; charset=UTF-8
Date
Tue, 30 Apr 2019 05:13:52 GMT
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Pragma
no-cache
Server
Apache
Set-Cookie
PHPSESSID=f4eisldpog99s7256pl5o4et62; expires=Sun, 05-May-2019 05:13:52 GMT; Max-Age=432000; path=/; secure; HttpOnly
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Vary
Accept-Encoding,User-Agent
X-Content-Type-Options
nosniff
X-Frame-Options
SAMEORIGIN
X-Mod-Pagespeed
Powered By mod_pagespeed
X-XSS-Protection
1; mode=block
transfer-encoding
chunked
Connection
keep-alive
satisfaction.css
dhmmnd775wlnp.cloudfront.net/a7372b0bca/css/ 		18 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://dhmmnd775wlnp.cloudfront.net/a7372b0bca/css/satisfaction.css
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.222.146.77 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS
server-52-222-146-77.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4627ffc6ba28f45d71e46a8de6a85c86fc5de9d48d1969cbe2a80a0b3f2527db

Request headers

Referer
https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 29 Apr 2019 22:17:39 GMT
Content-Encoding
gzip
x-amz-expiration
expiry-date="Fri, 01 Nov 2019 00:00:00 GMT", rule-id="NWRlNDE0NWEtNGI1My00NjYzLThkNDItOWZmMDMyZGMzYWVi"
Last-Modified
Mon, 29 Apr 2019 21:38:01 GMT
Server
AmazonS3
Age
24974
Vary
Accept-Encoding
X-Cache
Hit from cloudfront
Content-Type
text/css
Via
1.1 b74a7a3f7ddfd685212e870d027c332d.cloudfront.net (CloudFront)
Transfer-Encoding
chunked
Connection
keep-alive
X-Amz-Cf-Id
XkZPWrKG4pNTcwFNYke4S_k_T6BqCb0-qiWj87lAMNq-wmFx4_9ppA==
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/1.11.1/ 		94 KB
33 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
2a00:1450:4001:81d::200a , Ireland, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS
Software
sffe /
Resource Hash
540bc6dec1dd4b92ea4d3fb903f69eabf6d919afd48f4e312b163c28cff0f441
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Fri, 08 Mar 2019 20:29:16 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
4524276
status
200
alt-svc
quic=":443"; ma=2592000; v="46,44,43,39"
content-length
33434
x-xss-protection
1; mode=block
last-modified
Tue, 20 Dec 2016 18:17:03 GMT
server
sffe
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges
bytes
timing-allow-origin
*
expires
Sat, 07 Mar 2020 20:29:16 GMT
jquery.maxlength.min.js
secure.helpscout.net/js/lib/ 		1 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://secure.helpscout.net/js/lib/jquery.maxlength.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.22.127.37 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-22-127-37.compute-1.amazonaws.com
Software
Apache /
Resource Hash
5f091b623e3647bf99dca015d1a83af22bced095ded2ea3456b88d523491c309
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Tue, 30 Apr 2019 05:13:52 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Connection
keep-alive
Content-Length
657
X-XSS-Protection
1; mode=block
Last-Modified
Mon, 29 Apr 2019 22:03:59 GMT
Server
Apache
X-Frame-Options
SAMEORIGIN
Vary
Accept-Encoding,User-Agent
Strict-Transport-Security
max-age=63072000; includeSubDomains; preload
Content-Language
en-US
Cache-Control
max-age=31536000, public, must-revalidate
Accept-Ranges
bytes
Content-Type
application/javascript
Expires
Sat, 29 Jun 2019 05:13:52 GMT
truncated
/ 		2 KB
2 KB 		Font
General
Check archive.org
Download Go to
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
0b5294a99fe2cd2a3c59caa3e97d2e7db8a05a4ee1722aa51a9ad96e4437d8d5

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Origin
https://secure.helpscout.net

Response headers

Content-Type
application/x-font-ttf;charset=utf-8
nr-1123.min.js
js-agent.newrelic.com/ 		24 KB
9 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://js-agent.newrelic.com/nr-1123.min.js
Requested by
Host: secure.helpscout.net
URL: https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.2.110 San Francisco, United States, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
94cdf5b7f868883de0e1248cd80b42dd84e3f38685f2b234747550c02190dc82

Request headers

Referer
https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Tue, 30 Apr 2019 05:13:52 GMT
content-encoding
gzip
x-amz-request-id
341E030C1DDF664A
x-cache
HIT
status
200
content-length
9288
x-amz-id-2
153YTVcYZ4C25LHUHqqEX/Bh3Ko4Z6ALsb9OC4zgURujS4K7JgvTpNujiBeT42zMfjEvHGjWLkk=
x-served-by
cache-hhn1547-HHN
last-modified
Fri, 22 Mar 2019 14:06:15 GMT
server
AmazonS3
x-timer
S1556601233.794545,VS0,VE0
etag
"7ffb242072196e9db5f4f1bfbfa2ed7d"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
28930
248c08e607
bam.nr-data.net/1/ 		57 B
261 B 		Script
General
Check archive.org
Download Go to
Full URL
https://bam.nr-data.net/1/248c08e607?a=30056445&v=1123.df1c7f8&to=YlUGMhMECxBTWkJaW1sfMRQIShYWX1YYQ1xF&rst=804&ref=https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/&ap=102&be=662&fe=784&dc=765&perf=%7B%22timing%22:%7B%22of%22:1556601232005,%22n%22:0,%22f%22:0,%22dn%22:2,%22dne%22:109,%22c%22:109,%22s%22:206,%22ce%22:449,%22rq%22:449,%22rp%22:654,%22rpe%22:655,%22dl%22:657,%22di%22:765,%22ds%22:765,%22de%22:782,%22dc%22:784,%22l%22:784,%22le%22:785%7D,%22navigation%22:%7B%7D%7D&at=ThIFRFseGB4%3D&jsonp=NREUM.setToken
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1123.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
162.247.242.21 , United States, ASN23467 (NEWRELIC-AS-1 - New Relic, US),
Reverse DNS
bam-9.nr-data.net
Software
/
Resource Hash
f69a13217482dc43f25e74cfcb9391d0f06d22501f10f5cb5e413d2d98a5cd23

Request headers

Referer
https://secure.helpscout.net/satisfaction/251873041/record/2345350927/1/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Content-Type
text/javascript;charset=ISO-8859-1
Content-Length
57
Expires
Thu, 01 Jan 1970 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

10 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onselectstart object| onselectionchange function| queueMicrotask object| NREUM object| newrelic function| __nr_require function| $ function| jQuery object| $buttons object| $rating

1 Cookies

Domain/Path Name / Value
secure.helpscout.net/ Name: PHPSESSID
Value: f4eisldpog99s7256pl5o4et62

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
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