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NATIVE, MANAGED SASE

Confidently access data from anywhere at any time. Trust Open Systems for:

 * Simple, secure connectivity
 * An easy-to-implement and use experience
 * Robust security outcomes


SASE EXPERIENCE WHITEPAPER

Don't compromise. Learn how you can deliver secure network access – without
sacrificing network performance.

download now


OUR PROMISE TO YOU

At Open Systems, we don't just promise a great service experience; we live it.
We implement proven and leading technologies and robust security protocols to
protect your network from potential cyber threats while delivering the highest
levels of availability. We put this commitment ahead of everything else. We
deliver this through...

8 minute

incident escalation to certified engineer from customer tickets

Level-3 Engineers

Our Network and Security Operations Center (NOC/SOC) set Level-3 engineers on
the front line to triage incoming change requests, monitoring alerts and
incidents as well as incoming calls to ensure all events are prioritized
according to their urgency and properly handled.

99.99%

on premises equipment SLA

Proactive & Preemptive support

Get ahead of any issues. We can anticipate problems, minimize disruption, and
enhance your operational performance.

60 seconds

Device checks every

SLA: 24x7 Operations

Accelerate response and ensure continuous global business operations with expert
Level-3 engineers available around the clock.

99.999%

Cloud Services SLA

Assigned Experts

Every customer gets assigned a team of Customer Success Managers who act as an
extension of your team to help design, plan, migrate and implement the SASE
setup that best fits your needs.

6 minute

notification of incidents that Open Systems detects


NATIVE, MANAGED SASE IS BETTER!

Most Managed SASE offerings are cobbled together from several leading vendors by
service providers who create a portal to make them appear as a unified single
SASE solution.
Open Systems is different.
We offer a unique comprehensive, native and managed SASE offering with a focus
on providing a delightful customer experience. Enjoy simple, secure connectivity
and robust security. Come. Explore our platform...

What is Secure Access Service Edge (SASE)

Secure Access Service Edge (SASE) is a term coined by Gartner that combines
security and network functions into a unified cloud-based service, simplifying
the management of complex networks while providing protection against a wide
range of cyber threats. SASE is particularly relevant for organizations that are
moving toward cloud-based applications as a service, and that have a distributed
workforce or branch offices. It offers a more agile and secure approach to
network and security management.

Learn more


EXPLORE THE OPEN SYSTEMS PLATFORM

Enable work-from-anywhere and empower cloud adoption and scale. Open Systems
SASE Experience is a native, managed SASE offering that ensures high
availability, secure access with agility, resilience, and security to maximize
IT investments and free teams to focus on driving business success.

Proactive Service Experience

Our Mission Control team provides follow-the-sun management and support from
Level-3 engineers to maximize your performance, productivity, and security.

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SSE as a service

Securely connect users and devices to resources located anywhere.

Learn more
SD-WAN as a service

Edge-to-edge software defined network connectivity with a global backbone.

Learn more

You can count on Open Systems SASE Experience for a dependable, tailored, and
secure access experience that goes beyond mere promises
to tangible, measurable results.

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THE OPEN SYSTEMS CUSTOMER EXPERIENCE



GARTNER PEER INSIGHTS



SD-WAN Reviews

SSE Reviews


CUSTOMER STORIES

> We feel very confident that we are in good hands with Open Systems, now and
> into the future. We look forward to at least five more years of a productive
> partnership.

Jürg Siegenthaler, Team Head Network and Server, Sika

> Open Systems helped GEA transition from MPLS to SASE, and they’ve been a
> valuable, collaborative partner during our move to the cloud.

Gert-Jan Terpstra, Director Service Owner IT – Network Services, GEA

> We simply found a partner in Open Systems that understands what to do and is
> highly professional... We work together as equals to develop the best solution
> together.

Bethina Fehlisch, Head of IT Shared Services, ALTANA

> We feel very confident that we are in good hands with Open Systems, now and
> into the future. We look forward to at least five more years of a productive
> partnership.

Jürg Siegenthaler, Team Head Network and Server, Sika

> Open Systems helped GEA transition from MPLS to SASE, and they’ve been a
> valuable, collaborative partner during our move to the cloud.

Gert-Jan Terpstra, Director Service Owner IT – Network Services, GEA

> We simply found a partner in Open Systems that understands what to do and is
> highly professional... We work together as equals to develop the best solution
> together.

Bethina Fehlisch, Head of IT Shared Services, ALTANA

> We feel very confident that we are in good hands with Open Systems, now and
> into the future. We look forward to at least five more years of a productive
> partnership.

Jürg Siegenthaler, Team Head Network and Server, Sika
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Experience by the numbers
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 * 69
   
   Net Promoter Score (NPS)

 * 8.5
   
   Years Average Customer Tenure

 * 97%
   
   customer recommendation rate

 * 10k+
   
   deployments worldwide


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