support.microsoft.com Open in urlscan Pro
2.18.233.31 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://mucp.api.account.microsoft.com/m/v2/c?r=AIAAC3T2GPDR2FH6RWHAFW4RZLNXVT6OJPZ4SL4LENPLULSJUCRRKZPY74G5R7DWCDIHRGEX25RB7A63OEFIWFA...
Effective URL:
https://support.microsoft.com/contactus
Submission: On August 21 via api (August 21st 2019, 12:02:59 am UTC) from BE

Summary HTTP 47 Redirects Behaviour Indicators

Summary

This website contacted 10 IPs in 4 countries across 6 domains to perform 47 HTTP transactions. The main IP is 2.18.233.31, located in Ascension Island and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.

This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	65.52.108.105 65.52.108.105	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
3 19	2.18.233.31 2.18.233.31	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
7	2a02:26f0:6c0... 2a02:26f0:6c00:187::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2.16.186.41 2.16.186.41	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
2	2a02:26f0:6c0... 2a02:26f0:6c00:18d::37	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a01:4a0:1338... 2a01:4a0:1338:28::c38a:ff18	201011 (NETZBETRI...) (NETZBETRIEB-GMBH)
3	2a02:26f0:6c0... 2a02:26f0:6c00:2a0::2db0	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
10	40.77.226.250 40.77.226.250	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1 1	2a01:111:2010... 2a01:111:2010:7::ff17	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1	2a02:26f0:6c0... 2a02:26f0:6c00:183::13b8	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:26f0:6c0... 2a02:26f0:6c00:2a3::a8b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
47	10

1 65.52.108.105 (Boydton, United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

mucp.api.account.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

19 2.18.233.31 (Ascension Island) 3 redirects

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a2-18-233-31.deploy.static.akamaitechnologies.com

support.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a02:26f0:6c00:187::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.16.186.41 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)
PTR: a2-16-186-41.deploy.static.akamaitechnologies.com

statics-marketingsites-neu-ms-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:26f0:6c00:18d::37 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

mem.gfx.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a01:4a0:1338:28::c38a:ff18 (Germany)

ASN201011 (NETZBETRIEB-GMBH, DE)

img-prod-cms-rt-microsoft-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:2a0::2db0 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

cdnssl.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

10 40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

web.vortex.data.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a01:111:2010:7::ff17 (Washington, United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.live.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:183::13b8 (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

cdn.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:2a3::a8b (Ascension Island)

ASN20940 (AKAMAI-ASN1, US)

compass-ssl.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
38	microsoft.com 4 redirects mucp.api.account.microsoft.com support.microsoft.com www.microsoft.com web.vortex.data.microsoft.com compass-ssl.microsoft.com	810 KB
3	clicktale.net cdnssl.clicktale.net conductor.clicktale.net Failed	51 KB
2	gfx.ms mem.gfx.ms	35 KB
2	akamaized.net statics-marketingsites-neu-ms-com.akamaized.net img-prod-cms-rt-microsoft-com.akamaized.net	5 KB
1	optimizely.com cdn.optimizely.com	756 B
1	live.com 1 redirects login.live.com	741 B
47	6

	Domain	Requested by
19	support.microsoft.com	3 redirects support.microsoft.com
10	web.vortex.data.microsoft.com	support.microsoft.com
7	www.microsoft.com	support.microsoft.com
3	cdnssl.clicktale.net	support.microsoft.com cdnssl.clicktale.net
2	mem.gfx.ms	support.microsoft.com mem.gfx.ms
1	compass-ssl.microsoft.com	support.microsoft.com
1	cdn.optimizely.com	support.microsoft.com
1	login.live.com	1 redirects
1	img-prod-cms-rt-microsoft-com.akamaized.net	support.microsoft.com
1	statics-marketingsites-neu-ms-com.akamaized.net	support.microsoft.com
1	mucp.api.account.microsoft.com	1 redirects
0	conductor.clicktale.net Failed	cdnssl.clicktale.net
47	12

This site contains no links.

Subject Issuer	Validity	Valid
support.microsoft.com Microsoft IT TLS CA 2	`2018-02-27` - `2020-02-27`	2 years	crt.sh
www.microsoft.com Microsoft IT TLS CA 4	`2018-01-16` - `2020-01-16`	2 years	crt.sh
a248.e.akamai.net DigiCert ECC Secure Server CA	`2018-10-18` - `2019-10-18`	a year	crt.sh
mem.gfx.ms Microsoft IT TLS CA 2	`2018-02-05` - `2020-02-05`	2 years	crt.sh
*.clicktale.net DigiCert SHA2 Secure Server CA	`2018-07-15` - `2019-10-14`	a year	crt.sh
*.vortex.data.microsoft.com Microsoft IT TLS CA 5	`2018-01-30` - `2020-01-30`	2 years	crt.sh
cdn.optimizely.com DigiCert ECC Secure Server CA	`2018-11-24` - `2020-02-23`	a year	crt.sh
compass-ssl.microsoft.com Microsoft IT TLS CA 5	`2018-03-14` - `2020-03-13`	2 years	crt.sh

This page contains 3 frames:

Primary Page: https://support.microsoft.com/contactus
Frame ID: 2F577EAB50C40F701D7C22848F221C9A
Requests: 46 HTTP requests in this frame

Frame: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Frame ID: 9871A52E32E4FD99DD36947641E265A8
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: C41AE3610CF6116C637B638D1087FD0B
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAAC3T2GPDR2FH6RWHAFW4RZLNXVT6OJPZ4SL4LENPLULSJUCRRKZPY74G5R7DWCDI... HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Detected technologies

Windows Server (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

IIS (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

47
Requests

89 %
HTTPS

64 %
IPv6

6
Domains

12
Subdomains

10
IPs

4
Countries

900 kB
Transfer

3191 kB
Size

0
Cookies

0 Outgoing links

These are links going to different origins than the main page.

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAAC3T2GPDR2FH6RWHAFW4RZLNXVT6OJPZ4SL4LENPLULSJUCRRKZPY74G5R7DWCDIHRGEX25RB7A63OEFIWFAF72CCIFOQQXLMROWVICZRTKQANVUPXVPIJCCMI6HR5UIXCJYYQZNTUFUOTRR2M7VJZ42YKAQ&d=AIAACZ2EJEZFGK7MBFXCMOWLTRATTKZ3JRVIBWRUGKUNJPQXB3F2GPVVKZC57PHCKXEEHVXYQ7YZOB2LKNOYEJI55F4K5U275XUT3E43BIUPB6COKVFFZVFAEBLKYTP4QR6WLH45HXDU2VPZASWXPOUOIZN35NAKGZADMYJEKS4AQRHIBIQOU2N3&i=AIAACAKA42QMM465C7S2M6QAIN7FQ2NAFSCMAISGXXC7BXGWMYSH6IHZCN6Y4JGMFGVJZLXUHL77C6WCHM5LXDO3JFNVRVGCDV3AIU7XMDSCQM3UYGHSEZQQURW26AWKQ45AOXUF3FWI6HNIA3GWLCX5U6SDZJIBAY3GOGZTDCLUIEHUTJWITFF4OC3DP23ASBIVEZKMGX4XTMRWT2ULCOC4HYQGPJKEJ7SFK4ZVCUE6BKS5EO2WI3XCFOGVWTLA2T7GKJFOA2TVV4TA57ADBVUV2PFVELA HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.19232.1 HTTP 301
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19232.1

Request Chain 17

https://support.microsoft.com/app/virtualagentservice/api/silentauth HTTP 302
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1566345773&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Request Chain 46

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=0bc6cc83-e13e-4e22-93c3-78325dcc31dd%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=ece99f21-c28d-46da-8b81-31f3e3cdde02&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=00534b59-4c41-40e6-a626-26b0d9d51717 HTTP 302
https://support.microsoft.com/silentauth

47 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set contactus Show response
support.microsoft.com/
Redirect Chain

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAAC3T2GPDR2FH6RWHAFW4RZLNXVT6OJPZ4SL4LENPLULSJUCRRKZPY74G5R7DWCDIHRGEX25RB7A63OEFIWFAF72CCIFOQQXLMROWVICZRTKQANVUPXVPIJCCMI6HR5UIXCJYYQZNTUFUOTRR2M...
https://support.microsoft.com/ContactUs
https://support.microsoft.com/contactus

79 KB
16 KB

111ms
111ms

Document
text/html

2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

0361cc053c6ef1a65955b9c75e2d2289b87a4a244ace55c2811d2381924e8419

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: none
Accept-Encoding: gzip, deflate, br
Cookie: smcflighting=100
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1

Response headers

Content-Type: text/html; charset=utf-8
Server: Microsoft-IIS/10.0
X-AspNetMvc-Version: 5.2
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19232.1
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Wed, 21 Aug 2019 00:02:52 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:52 GMT
Content-Length: 14754
Connection: keep-alive
Set-Cookie: ms-asid=3b149381-3089-45af-b7e5-ec01f4a0eae5; domain=support.microsoft.com; path=/ smc_expid=smc-survey-feat-1|smc-survey-elg-1|vafx-alt-prr-no-1|vafx-canary-1|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-0|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|amc-excludeprivate-1|sps-devices-psd2-1|sps-xbox-power-1|vafx-raw-bot-1|; domain=support.microsoft.com; path=/ SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expt=2019-08-21T00:02:52.9023281Z; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security: max-age=86400 ; includeSubDomains

Redirect headers

Content-Type: text/html; charset=UTF-8
Location: https://support.microsoft.com/contactus
Server: Microsoft-IIS/10.0
X-Powered-By: ASP.NET
Content-Length: 162
Expires: Wed, 21 Aug 2019 00:02:52 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:52 GMT
Connection: keep-alive
Set-Cookie: smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security: max-age=86400 ; includeSubDomains

GET
H/1.1 200
OK webcorecss.min.css
support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/webcore/ltr/ 383 KB
54 KB 11ms
9ms Stylesheet
text/css 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/webcore/ltr/webcorecss.min.css

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /

Resource Hash

b08a064aacb748e22425bd018073be0a5991e6fbdc42cc229cc807b465318b6a

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
Date: Wed, 21 Aug 2019 00:02:52 GMT
Content-Encoding: gzip
Content-MD5: t3xHRolTFBOWPvfmYlJCuQ==
Connection: keep-alive
Content-Length: 54589
x-ms-lease-state: available
x-ms-lease-status: unlocked
Last-Modified: Mon, 19 Aug 2019 21:23:46 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: "0x8D724EB84EC0B55"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: text/css
x-ms-request-id: 3e11ab9e-401e-0033-2fd9-564ab5000000
Cache-Control: max-age=70680
x-ms-version: 2014-02-14
Accept-Ranges: bytes

GET
H/1.1 200
OK maincontent.min.css
support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/ 135 KB
23 KB 27ms
10ms Stylesheet
text/css 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/maincontent.min.css

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /

Resource Hash

d85728df980d817ed2aa282f0a1cb7d8d66a5d06e1f9b2f3a96a819796a139e9

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
Date: Wed, 21 Aug 2019 00:02:53 GMT
Content-Encoding: gzip
Content-MD5: FbaYK20KYz81al3uSWQ5WA==
Connection: keep-alive
Content-Length: 22803
x-ms-lease-state: available
x-ms-lease-status: unlocked
Last-Modified: Mon, 19 Aug 2019 21:23:45 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag: "0x8D724EB84A26D3F"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Type: text/css
x-ms-request-id: 7334dd87-201e-006c-50d9-56b84b000000
Cache-Control: max-age=71195
x-ms-version: 2014-02-14
Accept-Ranges: bytes

GET
H2 200 d5-f563e3
www.microsoft.com/onerfstatics/marketingsites-neu-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/97-205c51/12-c69408/13-3c11c7/3b-8ceab6/af-b4a7f0/d0-4e1388/7f-8d6bf1/ 146 KB
20 KB 62ms
45ms Stylesheet
text/css 2a02:26f0:6c00:187::356e
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/97-205c51/12-c69408/13-3c11c7/3b-8ceab6/af-b4a7f0/d0-4e1388/7f-8d6bf1/d5-f563e3?ver=2.0

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

f4877e456cdd6f78fa30e966201729bcc5eff02965318179a5f1329d4f8eba18

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.microsoft.com/contactus
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

ms-operation-id: fe2cfcca596ad24bb7e914ff67c0a8ac
date: Wed, 21 Aug 2019 00:02:53 GMT
content-encoding: gzip
x-content-type-options: nosniff
x-rtag: RT
x-s2: 2019-08-13T19:20:58
p3p: CP="CAO CONi OTR OUR DEM ONL"
status: 200
x-activity-id: a83f024b-b4a1-423c-b8c9-334582109461
tls_version: tls1.2
x-s1: 2019-08-13T19:20:58
ms-cv: R79LGvboyUORVTdd.0
vary: Accept-Encoding
content-length: 19632
x-xss-protection: 1
last-modified: Tue, 13 Aug 2019 19:20:58 GMT
x-az: {did:92e7dc58ca2143cfb2c818b047cc5cd1, rid: OneDeployContainer, sn: marketingsites-prod-odnortheurope, dt: 2018-05-03T20:14:23.4188992Z, bt: 2019-08-11T00:39:00.0000000Z}
strict-transport-security: max-age=31536000
access-control-allow-methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: public, max-age=30914294
timing-allow-origin: *
x-appversion: 1.0.7161.29970
expires: Wed, 12 Aug 2020 19:21:07 GMT

GET
H/1.1 200
OK override.css
statics-marketingsites-neu-ms-com.akamaized.net/statics/ 1 KB
907 B 273ms
7ms Stylesheet
text/css 2.16.186.41
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://statics-marketingsites-neu-ms-com.akamaized.net/statics/override.css?c=7
Requested by: Host: support.microsoft.com
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Akamai Technologies

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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.vendor.application.v3.min.js

Requested by

Host: support.microsoft.com
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Security

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Server

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Akamai Technologies

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Full URL

https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.min.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

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Security

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application/x-javascript 2.18.233.31
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.templates.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

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Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

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GET
H/1.1

200
OK

angular-locale_en-us.js Show response
support.microsoft.com/scripts/lib/i18n/
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3 KB
1 KB

10ms
10ms

Script
application/javascript

2.18.233.31
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Full URL

https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19232.1

Requested by

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AKAMAI-ASN1

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GET
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AKAMAI-ASN1

General

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Full URL

https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

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Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

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Security

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GET
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Full URL: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
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14 KB 24ms
6ms Script
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AKAMAI-ASN1

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18 KB 22ms
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AKAMAI-ASN1

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Full URL: https://cdnssl.clicktale.net/www/WR-latest.js
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AKAMAI-ASN1

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https://www.microsoft.com/fonts/segoe-ui/west-european/normal/latest.woff

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Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

Security

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POST monitor
conductor.clicktale.net/ 0
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GET
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OK t.js Show response
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909 B 1250ms
32ms Script
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Microsoft Corpora...

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https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/?iecbust=1566345773422

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AKAMAI-ASN1

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https://www.microsoft.com/fonts/segoe-ui/west-european/light/latest.woff

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Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/contactus/?iecbust=1566345773455

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

Name	Value
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Request headers

Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/contactus
MS-CV: ysiFFSj1Q0KCzqe6.7
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: cors

Response headers

Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:54 GMT
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 6415
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19232.1
Expires: Wed, 21 Aug 2019 00:02:54 GMT

GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
1 KB 873ms
93ms XHR
text/html 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Resource Hash

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Security Headers

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Request headers

Accept: application/json, text/plain, */*
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MS-CV: ysiFFSj1Q0KCzqe6.8
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Sec-Fetch-Mode: cors

Response headers

Date: Wed, 21 Aug 2019 00:02:54 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: text/html; charset=utf-8
Cache-Control: private, max-age=1752
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 580

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 1185ms
30ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageView%27&time=%272019-08-21T00%3A02%3A53.465Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.8%27&-ver=%271.0%27&-impressionGuid=%272a7c7b70-8974-4087-9216-c7acc06a4cab%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%27&-market=%27en-us%27&-resHeight=1200&-resWidth=1600&-pageTags=%27%7B%22metaTags%22%3A%7B%22env%22%3A%22canary%22%2C%22market%22%3A%22en-us%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.refView%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fcontactus%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%22ysiFFSj1Q0KCzqe6.8%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Cvafx-alt-prr-no-1%7Cvafx-canary-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cfilterexposuretest%7Cce-aatest-0%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7Camc-excludeprivate-1%7Csps-devices-psd2-1%7Csps-xbox-power-1%7Cvafx-raw-bot-1%7C%22%2C%22ms.pageType%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%22%2C%22ms.isNative%22%3A%22false%22%2C%22ms.muid%22%3A%220B81B11B04EB61BB186ABCA4050160A2%22%2C%22ms.asid%22%3A%223b149381-3089-45af-b7e5-ec01f4a0eae5%22%2C%22ms.vlid%22%3A%2299107c9f-89d9-4ea5-bde0-86bd1a99e812%22%7D%7D%27&-behavior=0&*baseType=%27Ms.Content.PageView%27&*cookieEnabled=true&*cookies=%27ms-asid%3D3b149381-3089-45af-b7e5-ec01f4a0eae5%3B%27&*isJs=true&*isLoggedIn=false&*isManual=true&*flashInstalled=false&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

e4aacf83fc3da8aa9d512120d510d1af0ebf2bb9897d1d2b039aa9c342bc18f1

Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:54 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: H0CU0/IUF0CJSjYJMhYGNw.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
1 KB 1008ms
146ms XHR
text/html 2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Resource Hash

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Security Headers

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Request headers

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MS-CV: ysiFFSj1Q0KCzqe6.9
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: cors

Response headers

Date: Wed, 21 Aug 2019 00:02:54 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: text/html; charset=utf-8
Cache-Control: private, max-age=1746
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 580

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 1212ms
30ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageView%27&time=%272019-08-21T00%3A02%3A53.469Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.10%27&-ver=%271.0%27&-impressionGuid=%27b88d7368-4bea-4a2f-9ea8-025c6297989f%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%27&-market=%27en-us%27&-resHeight=1200&-resWidth=1600&-pageTags=%27%7B%22metaTags%22%3A%7B%22env%22%3A%22canary%22%2C%22market%22%3A%22en-us%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.refView%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%22ysiFFSj1Q0KCzqe6.9%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Cvafx-alt-prr-no-1%7Cvafx-canary-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cfilterexposuretest%7Cce-aatest-0%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7Camc-excludeprivate-1%7Csps-devices-psd2-1%7Csps-xbox-power-1%7Cvafx-raw-bot-1%7C%22%2C%22ms.pageType%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%22%2C%22ms.isNative%22%3A%22false%22%2C%22ms.muid%22%3A%220B81B11B04EB61BB186ABCA4050160A2%22%2C%22ms.asid%22%3A%223b149381-3089-45af-b7e5-ec01f4a0eae5%22%2C%22ms.vlid%22%3A%225b7df81b-0517-4e60-bfdf-412e1fa6e862%22%7D%7D%27&-behavior=0&*baseType=%27Ms.Content.PageView%27&*cookieEnabled=true&*cookies=%27ms-asid%3D3b149381-3089-45af-b7e5-ec01f4a0eae5%3B%27&*isJs=true&*isLoggedIn=false&*isManual=true&*flashInstalled=false&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Response headers

Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:54 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: om4nvoB6R0Wm3KLiP/IjyA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 1237ms
30ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.PageAction%27&time=%272019-08-21T00%3A02%3A53.474Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.10%27&-ver=%271.0%27&-impressionGuid=%27b88d7368-4bea-4a2f-9ea8-025c6297989f%27&-pageName=%27contactus%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22env%22%3A%22canary%22%2C%22market%22%3A%22en-us%22%2C%22ms.partnerId%22%3A%22smc%22%2C%22ms.refView%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%22%2C%22ms.Nav1%22%3A%22%22%2C%22ms.auth%22%3A%22%22%2C%22ms.ssversion%22%3A%22200%22%2C%22ms.cV%22%3A%22ysiFFSj1Q0KCzqe6.9%22%2C%22ms.flightId%22%3A%22smc-survey-feat-1%7Csmc-survey-elg-1%7Cvafx-alt-prr-no-1%7Cvafx-canary-1%7Cvafx-entry-point-2%7Ccom-getsupport-1%7Cfilterexposuretest%7Cce-aatest-0%7Csmc-clicktale%7Csps-premier-msaas-1%7Cvafx-snt-1%7Csps-ppx-office-1%7Csps-ppx-nonoffice-1%7Csps-bcsurvey-1%7Csps-oasproducts-1%7Csps-surface-power-1%7Cvafx-dcp-1%7Csps-devices-s2sauth-1%7Ctasmigrationmseg%7Csps-sc-1%7Cvafx-rawlog-1%7Cvafx-enginev2-1%7Csps-details-1%7Camc-suspend-1%7Camc-excludeprivate-1%7Csps-devices-psd2-1%7Csps-xbox-power-1%7Cvafx-raw-bot-1%7C%22%2C%22ms.pageType%22%3A%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F%22%2C%22ms.isNative%22%3A%22false%22%2C%22ms.muid%22%3A%220B81B11B04EB61BB186ABCA4050160A2%22%2C%22ms.asid%22%3A%223b149381-3089-45af-b7e5-ec01f4a0eae5%22%2C%22ms.vlid%22%3A%225b7df81b-0517-4e60-bfdf-412e1fa6e862%22%7D%7D%27&-contentVer=%272.0%27&-market=%27en-us%27&-actionType=%27A%27&-behavior=20&-content=%27%5B%7B%22contentName%22%3A%22as-ghrd-tested-for-redirection%22%2C%22contentId%22%3A%22as-ghrd-tested-for-redirection%22%2C%22meetsOsRequirements%22%3Afalse%2C%22isDevEject%22%3Afalse%2C%22isRunningNativeLegacy%22%3Afalse%2C%22isRunningUwp%22%3Afalse%2C%22ms-asid%22%3A%223b149381-3089-45af-b7e5-ec01f4a0eae5%22%7D%5D%27&*baseType=%27Ms.Content.PageAction%27&*timeToAction=31555&*cookieEnabled=true&*cookies=%27ms-asid%3D3b149381-3089-45af-b7e5-ec01f4a0eae5%3B%27&*isJs=true&*isLoggedIn=false&*isManual=true&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&$mscomCookies=true

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Response headers

Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:54 GMT
X-Content-Type-Options: nosniff
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MS-CV: SjC/nO62KUG0XEdtvHrB2g.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
929 B 1009ms
10ms XHR
text/html 2.18.233.31
Akamai Technologies

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Full URL

https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

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Software

Resource Hash

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Security Headers

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Request headers

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MS-CV: ysiFFSj1Q0KCzqe6.11
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Response headers

Date: Wed, 21 Aug 2019 00:02:54 GMT
Content-Encoding: gzip
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Content-Type: text/html; charset=utf-8
Cache-Control: private, max-age=1746
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 580

GET
H/1.1 200
OK smcsurvey Show response
support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/ 985 B
2 KB 1089ms
80ms XHR
application/json 2.18.233.31
Akamai Technologies

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Full URL

https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/smcsurvey?iecbust=1566345773478

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

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MS-CV: ysiFFSj1Q0KCzqe6.13
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Sec-Fetch-Mode: cors

Response headers

Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:54 GMT
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
X-AspNet-Version: 4.0.30319
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Expires: Wed, 21 Aug 2019 00:02:54 GMT

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/bold/ 36 KB
36 KB 20ms
20ms Font
application/font-woff 2a02:26f0:6c00:187::356e
AKAMAI-ASN1

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https://www.microsoft.com/fonts/segoe-ui/west-european/bold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Wed, 21 Aug 2019 00:02:53 GMT
last-modified: Fri, 09 Aug 2019 21:12:05 GMT
x-rtag: RT
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strict-transport-security: max-age=31536000
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cache-control: public, max-age=1138151
accept-ranges: bytes
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GET
H/1.1 200
OK meBoot.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.19221.4/en-US/ 111 KB
26 KB 14ms
13ms Script
application/javascript 2a02:26f0:6c00:18d::37
AKAMAI-ASN1

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https://mem.gfx.ms/scripts/me/MeControl/10.19221.4/en-US/meBoot.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:18d::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Wed, 21 Aug 2019 00:02:53 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 12 Aug 2019 22:11:18 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 26216
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 1231ms
30ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-08-21T00%3A02%3A53.511Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.14%27&-operationName=%27%2F%2Fauth%2Fme-control-loaded%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Fme-control-loaded%27&-latencyMs=3&-targetUri=%27%2F%2Fauth%2Fme-control-loaded%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*description=%27Event%20triggered%20by%20auth%20service%20when%20we%20are%20having%20issues%20loading%20me%20control%20shell%20-%20when%20this%20happens%20we%20use%20the%20fallback%20L0Header%20as%20Universal%20Header%20is%20not%20available%20at%20all%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Response headers

Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:54 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 7KnaIQhZh0y44QEzm6QT6A.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
DATA 200
OK truncated
/ 360 B
0 Image
image/svg+xml

General

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Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 593dbe4f1db37a6da9d5f732bc4bb17eb419e2c9e42bd4b3d897bca85fa131b2

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 1170ms
30ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-08-21T00%3A02%3A53.603Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.14%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-latencyMs=180&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Response headers

Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:54 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: ++tU4GfqmkiXQJ1goySFjQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png
compass-ssl.microsoft.com/assets/d1/c4/ 17 KB
18 KB 48ms
6ms Image
image/png 2a02:26f0:6c00:2a3::a8b
AKAMAI-ASN1

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Show headers Download Go to Show image

Full URL: https://compass-ssl.microsoft.com/assets/d1/c4/d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png?n=VA%20Avatar%20Revision%20-%20White%20%e2%80%93%201%20.png
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:2a3::a8b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-lease-status: unlocked
x-ms-blob-type: BlockBlob
Date: Wed, 21 Aug 2019 00:02:53 GMT
Last-Modified: Tue, 02 Jan 2018 23:41:02 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
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Cache-Control: max-age=31536000
x-ms-version: 2011-08-18
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 17558

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semilight/ 33 KB
33 KB 30ms
30ms Font
application/font-woff 2a02:26f0:6c00:187::356e
AKAMAI-ASN1

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https://www.microsoft.com/fonts/segoe-ui/west-european/semilight/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:187::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Wed, 21 Aug 2019 00:02:53 GMT
last-modified: Fri, 09 Aug 2019 21:12:05 GMT
x-rtag: RT
status: 200
etag: "964cf218f74ed51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
access-control-allow-origin: https://support.microsoft.com
tls_version: tls1.2
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accept-ranges: bytes
content-length: 33980

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 184ms
30ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-08-21T00%3A02%3A53.826Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.15%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-latencyMs=397&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

1e7a39372d8816e5a9928c8d0d3349ec236663d8fae22af27761bcb540b62de9

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:54 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: HQyNP+K5n0292D9/7nv0YA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 184ms
30ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-08-21T00%3A02%3A53.970Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.15%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-latencyMs=536&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

e4aacf83fc3da8aa9d512120d510d1af0ebf2bb9897d1d2b039aa9c342bc18f1

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:54 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: ggy3wyFl8kCgHy+Zb/hySQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 184ms
30ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-08-21T00%3A02%3A54.206Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.15%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-latencyMs=744&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fcontactus%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

2df5fbc5bcb44bbb2519b1190464b0edf71b60afe73327222c30ff1bd50186ca

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:54 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 2AKhp8vZIkybq2U3bhdU/Q.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 184ms
30ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-08-21T00%3A02%3A54.331Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.15%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=875&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

b623d73d9d426677fb226a252395a5e7c411edd80554e3d2dae7b171b0ef1c4d

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Date: Wed, 21 Aug 2019 00:02:54 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: LPzzADfpdEaQKR6/MvtKBA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET t.js
web.vortex.data.microsoft.com/collect/v1/ 0
0

GET

silentauth
support.microsoft.com/ Frame C41A
Redirect Chain

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=0...
https://support.microsoft.com/silentauth

0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: conductor.clicktale.net
URL: https://conductor.clicktale.net/monitor?t=preinit&p=162&2=893229310254137&v=1.5.5&7=https%3A%2F%2Fsupport.microsoft.com%2Fcontactus&3=5006580724570972&4=5323415365360096&5=0

Domain: web.vortex.data.microsoft.com
URL: https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-08-21T00%3A02%3A54.479Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.15%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=1010&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&$mscomCookies=true

Domain: web.vortex.data.microsoft.com
URL: https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-08-21T00%3A02%3A54.490Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.15%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=1011&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&$mscomCookies=true

Domain: web.vortex.data.microsoft.com
URL: https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-08-21T00%3A02%3A54.572Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27ysiFFSj1Q0KCzqe6.15%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-latencyMs=1091&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F74.0.3729.169%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A0B81B11B04EB61BB186ABCA4050160A2%27&ext-app-env=%27canary%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-alt-prr-no-1%2CCT%3ASMCvafx-canary-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCvafx-dcp-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-rawlog-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCamc-excludeprivate-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCvafx-raw-bot-1%2CCT%3ASMC%27&$mscomCookies=true

Domain: support.microsoft.com
URL: https://support.microsoft.com/silentauth

Verdicts & Comments Add Verdict or Comment

0 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

0 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

5 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	error	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: Local storage not supported
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	log	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19231.1/virtualagent.application.min.js(Line 326) Message: Could not create SdkClientProxy. appid, partnerid or componentid were not provided.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.optimizely.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
conductor.clicktale.net
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
mem.gfx.ms
mucp.api.account.microsoft.com
statics-marketingsites-neu-ms-com.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
conductor.clicktale.net
support.microsoft.com
web.vortex.data.microsoft.com
2.16.186.41
2.18.233.31
2a01:111:2010:7::ff17
2a01:4a0:1338:28::c38a:ff18
2a02:26f0:6c00:183::13b8
2a02:26f0:6c00:187::356e
2a02:26f0:6c00:18d::37
2a02:26f0:6c00:2a0::2db0
2a02:26f0:6c00:2a3::a8b
40.77.226.250
65.52.108.105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support.microsoft.com Open in urlscan Pro 2.18.233.31 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

47 Requests

89 %HTTPS

64 %IPv6

6 Domains

12 Subdomains

10 IPs

4 Countries

900 kBTransfer

3191 kBSize

0 Cookies

0 Outgoing links

Page URL History

Redirected requests

47 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

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support.microsoft.com Open in urlscan Pro
2.18.233.31 Public Scan

Screenshot
Live screenshot

Full Image

47
Requests

89 %
HTTPS

64 %
IPv6

6
Domains

12
Subdomains

10
IPs

4
Countries

900 kB
Transfer

3191 kB
Size

0
Cookies

47 HTTP transactions
1 data transactions