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Featured Post
Aug 22 2023
UCSF’s Population Health Strategies to Improve Care Transitions and Address Care
Gaps
Featured Post
Jun 21 2023
CipherHealth Self-Service Rounding
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Press Release
Oct 26 2023
CipherHealth Expands Investment in AI-driven Patient Experience Through
Collaboration with Google Cloud
Press Release
Aug 23 2023
CipherHealth Named to Constellation ShortList™ for Healthcare Clinical
Communications for Second Year in a Row
 * Why CipherHealth
 * SolutionsMenu Toggle
   * WHERE WE HELPMenu Toggle
     * Pre-care
     * Point-of-care
     * Post-care
   * WHO WE HELPMenu Toggle
     * Patient Experience
     * Operations
     * Clinical
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     * Quality and Safety
     * Finance
     * Informatics/Analytics
     * Digital Innovation
   * HOW WE HELPMenu Toggle
     * Improve Patient Satisfaction
     * Increase Patient Loyalty
     * Improve Staff Wellbeing
     * Improve Clinical Outcomes
     * Meet Financial Goals
     * Get Actionable Insights
     * Drive Operational Efficiency
   * PRODUCTSMenu Toggle
     * CipherConnect
     * CipherOutreach
     * CipherRounds
     * Self-Service Rounding
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     * Interoperability Solutions
     * Epic® Integration
     * AI Solutions
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Press Release
Oct 26 2023
CipherHealth Expands Investment in AI-driven Patient Experience Through
Collaboration with Google Cloud

Press Release
Aug 23 2023
CipherHealth Named to Constellation ShortList™ for Healthcare Clinical
Communications for Second Year in a Row
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EVERY PATIENT IS UNIQUE. KNOW THEM ALL.

Deliver more personal, intelligent and timely care.

Schedule a Demo


NEW! SELF-SERVICE ROUNDING
CREATE OPPORTUNITIES FOR PERSONALIZED, CONVERSATIONAL ROUNDS WITH PATIENTS AT
KEY MOMENTS

Learn More
PRE-CARE


REACH THEM.

Send automated appointment reminders, procedure prep and screening questions to
patients in the modality and language of their choice – and connect with every
single one of them.
Learn more

POINT-OF-CARE


TALK TO THEM.

Show patients you care about their unique needs, from their dietary preferences
to their favorite visitor, with purposeful digital rounding.
Learn more
POST-CARE


STAY IN TOUCH
WITH THEM.

Proactively call or text patients post-discharge using individualized scripts to
confirm adherence with care plans and address questions before they escalate,
ensuring smoother transitions of care.
Learn more


Empower purposeful conversations to improve outcomes, whether financial,
clinical or operational — and with measurable ROI.

Clinical

Delivering compassionate patient-centered healthcare can come at the expense of
your staff and their well-being, especially now. Discover how to create more
meaningful ways to engage your staff that keep patients healthy and happy.

Read more

Patient Experience

Today’s patients prioritize a positive experience and convenience – and they are
willing to switch providers for it. Learn how to deliver more seamless,
personalized experiences across all touchpoints and drive improvements in HCAHPS
surveys. 

Read more

Financial

Hospital leaders are under increasing pressure to find new ways to generate
revenue and keep patients coming through the door. Discover how you can save
money and drive sustainable growth with a single, modernized patient engagement
platform.

Read more

Operations

Patients are returning with higher expectations, but resources are more
constrained. Find out how you can streamline operations across your health
system to improve patient satisfaction and cut costs – without adding to staff
workload.

Read more



Interacted with



nearly 2.5% of the US population

Tracked over



and completed 3.7M rounds on 1.6M patients


TRUSTED BY 500 HOSPITALS


“

Cipher really rounds out the patient experience not just in terms of data or
patient satisfaction scores – when you get a moment to take in patients’ voices,
you recognize how powerful and meaningful it is.”

Danielle Flynn
MSN, RN, Director
Penn Medicine Home Health


“

CipherHealth digital engagement solutions allow us to leverage analytics and
data to make real-time decisions when they matter most.”

Dr. Patrick McGill
EVP & Chief Analytics Officer
Community Health Network


“
We looked at our HCAHPS data and saw that doing rounding works. Our patients are
saying so and our team members are telling us that the technology we put in
place helps them in their day-to-day.”
Joe Leggio
VP of Experience Services
Lenox Hill Hospital


“

Cipher really rounds out the patient experience not just in terms of data or
patient satisfaction scores – when you get a moment to take in patients’ voices,
you recognize how powerful and meaningful it is.”

Danielle Flynn
MSN, RN, Director
Penn Medicine Home Health


“

CipherHealth digital engagement solutions allow us to leverage analytics and
data to make real-time decisions when they matter most.”

Dr. Patrick McGill
EVP & Chief Analytics Officer
Community Health Network



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CipherHealth Achieves 2022 Best in KLAS Designation for Leading Digital Rounding
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Meaningfully connect with your patients to deliver more personal, intelligent
and timely care at scale
Schedule a Demo
 * Why CipherHealth
 * SolutionsMenu Toggle
   * WHERE WE HELPMenu Toggle
     * Pre-care
     * Point-of-care
     * Post-care
   * WHO WE HELPMenu Toggle
     * Patient Experience
     * Operations
     * Clinical
     * Population Health
     * Quality and Safety
     * Finance
     * Informatics/Analytics
     * Digital Innovation
   * HOW WE HELPMenu Toggle
     * Improve Patient Satisfaction
     * Increase Patient Loyalty
     * Improve Staff Wellbeing
     * Improve Clinical Outcomes
     * Meet Financial Goals
     * Get Actionable Insights
     * Drive Operational Efficiency
   * PRODUCTSMenu Toggle
     * CipherConnect
     * CipherOutreach
     * CipherRounds
     * Self-Service Rounding
     * Platform
     * Interoperability Solutions
     * Epic® Integration
     * AI Solutions

 * Customers
 * ResourcesMenu Toggle
   * Blog
   * Resource Library
   * Video Library
   * News
   * Events
 * AboutMenu Toggle
   * About Us
   * Leadership
   * Clinical Advisory Board
   * Partners
   * Data Privacy
   * Culture
   * Careers

CipherHealth Headquarters

169 Madison Ave, #2163
New York, NY 10016

Customer Support


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