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Text Content

 * Marketplace
 * Product Log In
 * 
 * Request a demo

 * Platform
    * Sales and Marketing
      Attract, engage and convert borrowers faster.
    * Lending
      Originate, process and underwrite retail and wholesale loans.
    * Secondary Marketing
      Quickly price, securitize and deliver loans to the investor community.
    * Correspondent Lending
      Loan acquisition that ensures quality at every step through digitization.
    * eClosing
      True end-to-end closings, with one partner and one workflow.
    * Loan Registration
      The national electronic database for mortgage servicing rights and
      beneficial ownership interests.
    * Settlement Collaboration
      Say goodbye to paper document recording.
    * Mortgage Automation
      Increase productivity, streamline business processes and drive ROI.
    * Data and Analytics Solutions
      Make informed business decisions and outpace the competition.
    * Partner Network
      Connect and develop with the industry’s largest partner network.
    * Compliance
      Comprehensive support for today’s evolving regulatory environment.
   
    * The ICE Mortgage Technology Platform
      
      One platform. Any mortgage. ICE Mortgage Technology empowers lenders and
      investors to engage homebuyers
   
    * Success stories
      
      Absolute Home Mortgage uses NextGen technology to give their loan officers
      the freedom to assist borrowers from their mobile phones.

 * Products
    * Encompass®
      Originate more loans and maximize ROI
    * AllRegs®
      The trusted industry resource for success
    * ICE Data & Document Automation™
      Capture data and documents to improve capacity
    * ICE Mortgage Analyzers™
      Interrogate extracted data against LOS information to identify exceptions
      for review
    * Insights™
      Make better informed business decisions
    * Mavent®
      Ensuring compliance through automation
    * Velocify®
      All the power to boost sales engagement
    * MERS®
      Track paper and e-mortgage loans throughout their lifecycle
    * Simplifile®
      E-recording, post closing, and collaboration made simple
    * Marketplace
      Connect with the Industry’s largest Partner Network to fuel your growth
   
    * See all ICE Mortgage Technology products
      
      Streamline your entire lending or investing processes with improved
      efficiency, higher quality, and full compliance.
   
    * Success stories
      
      Waterstone Mortgage harnesses high-quality data to take the guesswork out
      of automated mortgage lending.

 * Services
    * Implementation
    * Consulting
    * Publishing
   
   See all Services
   Implementation, consulting, and publishing services can be leveraged to
   ensure that everything runs smoothly for you, right from the start, and as
   your business grows.
 * Partners
   
    * Partners
      
      Our experts are ready to help you minimize risk, optimize deployment, and
      take full advantage of right from the start
   
    * Industry Service Provider Partners
    * Consulting Partners
    * Solution Provider Partners
    * GSE: Fannie Mae
    * GSE: Freddie Mac
    * Simplifile Partners
   
    * Develop, Connect, & Collaborate
      
      Our experts are ready to help you minimize risk, optimize deployment, and
      take full advantage of right from the start.
   
    * Success stories
      
      Xactus works with ICE Mortgage Technology customers to automate credit,
      asset, and income verifications and reduce costs.

 * Education
    * Education Calendar
    * Encompass Education
    * Mortgage Training
    * Policy and Procedure Guides
    * Policy and Education Manager
    * Business Writing and Education
   
   See all Education
   Get Encompass-certified, trusted mortgage education courses, and
   industry-tested policy manuals.
 * Resources
   
    * Developers
      
      The knowledge, tools, skills and connections you need to customize the ICE
      Mortgage Technology Platform to meet your unique needs.
      
       * Encompass Developer Connect
       * ISV and Developer Partner Program
   
    * Industry Knowledge
      
      Information, assets, news, and best practices to support you drawn from
      our knowledge base, documentation and user forums.
      
       * Webinars – Product
       * Webinars – Open House
   
    * Tools
      
      Resources to help you comply with changing rules and regulations, realize
      operational efficiencies, and make high-quality loans.
      
       * Resource Center
       * Collateral Library
       * Encompass ROI Calculator
       * FAQ's
   
   See all Resources
   Be prepared and up-to-date with the latest industry tools and information.
 * Support
 * About
   
    * More Than Mortgages
      
      Our mission is to automate everything automatable for the residential
      mortgage industry. We’ve been doing it since 1997.
      
       * About ICE Mortgage Technology
       * ICE Gives Back
       * Blog
       * Contact
   
    * Careers
      
      Our innovations and success don’t come from just one person, we’re working
      to power a bigger picture and a brighter purpose.
      
       * Make a difference from day one
       * View all Job Openings
   
    * News
      
      Your source for the latest trends, news, events, and all things ICE
      Mortgage Technology related.
      
       * Press Releases
       * In the News
   
    * Events
      
      Connect with industry pioneers, thought leaders, and subject matter
      experts because together we can learn, grow, and succeed.
      
       * Experience 2024
       * All Events

Request a demo



ICE MORTGAGE TECHNOLOGY DATACENTER MIGRATION

ICE Mortgage Technology® is notifying all clients and partners of planned
infrastructure changes for various platforms. The migration consolidates the
affected Platforms’ Production site to ICE’s datacenters. As we migrate each
platform, we are investing heavily in our technology and infrastructure
resiliency, security and performance. This investment provides the ability to
scale and deliver reliable products and services to our customers.


PLATFORMS AFFECTED

 * AllRegs
 * Mavent
 * Encompass
 * Encompass Data Connect
 * Encompass eCRM
 * ICE Data & Document Automation
 * ICE Mortgage Automation
 * Simplifile
 * Velocify


SCHEDULE

ICE Mortgage Technology's datacenter relocation starts in Q4 2023. Details
around dates/testing and changes will be communicated in subsequent notices. You
do not need to take any action at this time.


WHAT IS CHANGING?

ICE Mortgage Technology business platforms and applications will move from
existing co-location facilities to production data centers we operate in
Chicago, Illinois. In addition, the corresponding Disaster Recovery and
non-production systems will move to our datacenter in Mahwah, New Jersey. The
migration will not impact any services currently operated in public data centers
such as Amazon Web Services (AWS).


WHAT IS THE APPROACH TO MIGRATION?

As new infrastructure will be deployed, platforms will be accessed via new URLs
and IP addresses across the public internet. These changes allow systems to be
tested ahead of launch dates without impacting current production. Platforms
will have staggered launch dates with test dates requiring customer and partner
participation ahead of go-live.


WHO DO I CONTACT IF I HAVE QUESTIONS?

For questions regarding the datacenter migration, please contact
imt-dcmigration@ice.com. Questions relating to the normal production support of
the platforms can be directed to the normal production support teams with which
the platform team communicates. (Resource Center Online Support).


FAQ

What is the impact of this move in general?

All IP addresses and DNS entries will be changed. Infrastructure technology
across all Production, Disaster Recovery and test systems will be refreshed.

What is the timeframe for the move?

The infrastructure changes will start Q4 2023. The details of each phase will be
communicated later this year.

Which platforms will be affected?

All platforms in the above list will be affected.

Will testing be available and when?

Testing will be available ahead of launch dates for all platforms that the
migration impacts. Existing/legacy systems will not be impacted while testing
takes place.

What are the new IP Addresses/Ports/DNS names we will need to connect to? Will a
1-1 mapping be provided?

Changes to DNS names, IP Addresses, and ports will be published in new ICE
Mortgage Technology's Firewall & Proxy documents.

Will this include changes to any ICE Mortgage Technology APIs or specifications?

This project is infrastructure only. The existing structure, workflows of ICE
Mortgage Technology's APIs and resulting specifications will not change as part
of this migration.

Will IP restrictions and allow lists remain for existing clients?

Every effort will be made to transfer existing IP address Allow/Deny lists from
legacy infrastructure to the new infrastructure. This will be reviewed and
communicated depending on the platform that you are accessing.

Will user credentials transition over?

Yes, user credentials will be transitioned without additional actions required.

What options are available if a firm cannot move over in time?

Customers should make every effort to complete all necessary changes ahead of
schedule to ensure a seamless migration. Testing weekends will be offered for
end-to-end testing validation. If a customer cannot meet the timeline or
experiences issues during testing, they are strongly encouraged to reach out to
the support contact for the data center migration at: imt-dcmigration@ice.com.

Who are the contact points for each platform?

More specific questions relating to platforms can be directed to the normal
production support teams with which the platform team communicates (Resource
Center Online Support)

What due diligence information will I receive for the new data centers?

All applicable due diligence information that you have historically received,
such as SOC 2 reports for the data centers, will be updated in the ordinary
course following each applicable migration to account for this change.




QUESTIONS?

For questions regarding the migration, please contact imt-dcmigration@ice.com
Products
 * Encompass
 * AllRegs
 * ICE Data & Document Automation
 * ICE Mortgage Analyzers
 * Insights
 * Mavent
 * Velocify
 * MERS
 * Simplifile
 * Marketplace
 * View All Products

Platform
 * Sales & Marketing
 * Lending
 * Secondary Marketing
 * Correspondent Marketing
 * eClosing
 * Loan Registration
 * Settlement Collaboration
 * Mortgage Automation
 * Data and Analytics
 * Partner Network
 * Compliance
 * View All Platform Solutions

Popular Links
 * Collateral Library
 * eClose
 * Education Calendar
 * Encompass ROI Calculator
 * Industry Service Provider Partners
 * Millennial Tracker
 * Product History
 * 2023 Borrower Insights
 * User Experience

Success Stories
 * Success Stories Overview
 * Customer Success Stories
 * Partner Success Stories
 * ICE Innovation Award
 * ICE Mortgage Technology Elite
 * Join ICE Mortgage Technology Elite

Developers
 * Encompass Developer Connect
 * ISV and Developer Partner Program
 * Developer Spotlight Blog

About Us
 * Why ICE Mortgage Technology
 * Investor Relations
 * Careers
 * Cybersecurity
 * Blog
 * Experience 2024
 * Resources
 * Contact Us

© 2023 ICE Mortgage Technology, Inc. All Rights Reserved.

Privacy Policy| Terms of Use| Cookies Settings| Do Not Sell My Personal
Information| Agreements| CCPA

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