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 * Use Cases
   * Type
     * EnterpriseHigh traffic websites with advanced functionality, such as
       booking, browsing or paying.
     * Small/MediumWebsites with low-mid traffic that have one or more key
       functionalities including checkout, sign-ups or account login.
     * AgenciesWeb agencies that help clients build, maintain and improve their
       websites.
   * Industry
     * eCommerce
     * Travel
     * Gambling
     * Public Sector
   * Team
     * Technical
     * Digital
 * Platform
   * Platform
     * PerformanceRapidSpike’s performance tools help you improve website speed,
       so you can boost conversions and keep customers coming back.
     * SecurityProtection for your business and your customers from web skimming
       and form jacking attacks, and more
     * ReliabilityCustomer complaints can drive away future business. It’s vital
       you find, fix and prevent any issues fast.
   * Top Features
     * User Journeys
     * Magecart Attack Detection
     * Core Web Vitals Monitoring
     * Uptime
     * Alerting & Integrations
   * Take a guided tourLearn how RapidSpike can support your business today.
 * Customers
 * Learn
   * Learn
     * BlogNews updates and articles about web monitoring.
     * Knowledge BaseDocumentation and other resources for customers.
     * RapidSpike AcademyTraining courses and guided tutorials.
     * About UsWe help make the web faster, safer and easier to use.
     * PressSee what the press are saying about RapidSpike.
   * From The Blog
     * Monitoring for Broken Pages and Links
     * Using Data for Good: The Web Vitals Index
     * The Top 5 Gambling Website Issues
     * Meet the Team: Charlotte, Customer Support Engineer
 * Pricing
 * Log In
 * Get Started

 * Use Cases
   * Type
     * EnterpriseHigh traffic websites with advanced functionality, such as
       booking, browsing or paying.
     * Small/MediumWebsites with low-mid traffic that have one or more key
       functionalities including checkout, sign-ups or account login.
     * AgenciesWeb agencies that help clients build, maintain and improve their
       websites.
   * Industry
     * eCommerce
     * Travel
     * Gambling
     * Public Sector
   * Team
     * Technical
     * Digital
 * Platform
   * Platform
     * PerformanceRapidSpike’s performance tools help you improve website speed,
       so you can boost conversions and keep customers coming back.
     * SecurityProtection for your business and your customers from web skimming
       and form jacking attacks, and more
     * ReliabilityCustomer complaints can drive away future business. It’s vital
       you find, fix and prevent any issues fast.
   * Top Features
     * User Journeys
     * Magecart Attack Detection
     * Core Web Vitals Monitoring
     * Uptime
     * Alerting & Integrations
   * Take a guided tourLearn how RapidSpike can support your business today.
 * Customers
 * Learn
   * Learn
     * BlogNews updates and articles about web monitoring.
     * Knowledge BaseDocumentation and other resources for customers.
     * RapidSpike AcademyTraining courses and guided tutorials.
     * About UsWe help make the web faster, safer and easier to use.
     * PressSee what the press are saying about RapidSpike.
   * From The Blog
     * Monitoring for Broken Pages and Links
     * Using Data for Good: The Web Vitals Index
     * The Top 5 Gambling Website Issues
     * Meet the Team: Charlotte, Customer Support Engineer
 * Pricing
 * Log In
 * Get Started


BUSINESS-CRITICAL WEBSITE MONITORING

ESSENTIAL TOOLS TO SUPPORT COMPLEX AND TRANSACTIONAL WEBSITES.

WE ARE YOUR ONLINE MYSTERY SHOPPER, MONITORING YOUR WEBSITE FOR PERFORMANCE,
RELIABILITY AND SECURITY ISSUES.

Book a Personalised Demo


THOUSANDS OF BRANDS RELY ON RAPIDSPIKE EVERY DAY, INCLUDING



WE’RE A KEY PART OF THEIR PROCESSES,
HELPING TO

MINIMIZE DISRUPTIONS

SYNTHETIC USER JOURNEY MONITORING

Ensure key processes are always running with industry-leading User Journey and
Uptime monitoring.

Learn more

UNDERSTAND WEBSITE HEALTH

THIRD PARTY TRACKING, ERROR ANALYSIS & ALERTING

Identify and monitor third parties, plus thousands of other data points across
your website.

Learn more

IMPROVE WEBSITE PERFORMANCE

WEB VITALS MONITORING, CRUX AND GOOGLE LIGHTHOUSE

Baseline performance using metrics such as Web Vitals, CrUX and page load
waterfalls.

Learn more

PROTECT CUSTOMER DATA

MAGECART ATTACK, FORM-SKIMMING DETECTION

Protect customers and your business reputation by strictly monitoring all data
sent from your website.

Learn more




JOIN THE WORLD’S LEADING ECOMMERCE BRANDS

Uptime checks and transaction monitoring are no longer enough. To compete in
eCommerce today you need to trim every millisecond, protect every transaction
and analyse every third party.

Selling online? Find out how RapidSpike can help.

Let’s Talk

WITH A PROVEN TRACK RECORD, WE’RE HAPPY TO LET THE STATS TELL THE STORY


ISSUE MANAGEMENT


FIND, FIX & PREVENT WEBSITE ISSUES FASTER

RapidSpike has over 200+ key data points delivered in easy-to-use management
tools, dashboards, and alerts. From over 100 monitoring locations across the
globe, we monitor continuously to find your critical issues fast, helping
protect your brand’s reputation & making your life less stressful.

Learn more about issue management

88%

would leave a site after a bad experience

50%

Reduce the time it takes to resolve issues by 50% with RapidSpike

Slow sites cause cart abandonment rates to jump by

75%

144k

Each week we detect over 144k issues affecting key processes

CUSTOMER JOURNEYS


IMPROVE CONVERSIONS BY OPTIMISING CUSTOMER JOURNEYS

We focus on your company’s most crucial website stakeholder, your customer.
Using synthetic monitoring, you can watch your customer journeys unfold on
video, manage your third parties, and find those critical intermittent shopping
cart issues that will help you improve conversions.

Learn more about customer journeys

WEBSITE SECURITY


DETECT ONLINE PAYMENT THEFT QUICKLY

Payment card theft is a huge business risk. Detect web skimming attacks in
minutes, not months, and protect your customers’ trust. Quickly discover which
client-side vulnerabilities and port monitoring issues put your business and
reputation at risk using our advanced monitors.

Learn more about website security

95%

of cyber breaches are human error

7k

Each month we detect 7k new potentially harmful malicious third party hosts

Average cost of downtime is

$5,600

/ minute

2000

Hours of critical downtime detected by RapidSpike each month

WEBSITE RELIABILITY


MAKE SURE YOU STAY UP AND STAY FAST

Find uncaught errors with uptime & API monitoring with root cause analysis,
error breakdown, and website trace views. Comprehensive website assurance checks
ensure your website works well for your customers and keeps them online shopping
with you, not your competitors.

Learn more about website reliability

WEBSITE PERFORMANCE


MANAGE ALL OF YOUR WEBSITE PERFORMANCE ISSUES

Acting as a customer, we use Real User Monitoring, Core Web Vitals, and deep
performance metrics to manage your third parties’ response time. Understand how
to find, fix and prevent performance issues globally 24/7 on a real browser and
mobile interface and device type.

Learn more about web performance

7%

drop in conversions per 1s of load time delay

16%

Mean improvement in performance when using RapidSpike

5%

Increase in conversion rates with RapidSpike

“WITH RAPIDSPIKE’S USER JOURNEY MONITORING WE PROTECT THE BRAND OF ALL OUR
E-COMMERCE CLIENTS BY MAKING THEIR WEBSITES MORE RELIABLE AND SECURE. WE ALSO
USE THE TOOL TO HELP US MAKE THEIR WEBSITES FASTER FOR CUSTOMERS WITH LESS
ERRORS.”

Matthew Briggs

Senior Vice President – Live Services at Tryzens


INTEGRATES EASILY WITH YOUR SOFTWARE STACK

Connect seamlessly with our highly configurable, powerful alerting engine, which
integrates into anything you need.

 * Connect with industry leading Ops and Support tools
 * Build custom escalation processes for your whole team
 * Integrate directly with our API

Learn more about integrations and alerts




WE HELP YOUR WHOLE TEAM

Supporting websites can be challenging. Our website monitoring capabilities can
help every part of your business. It’s in eCommerce and businesses with complex
customer journeys where RapidSpike truly shines.

IT Operations

Comprehensive website monitoring & detailed alerts to minimise disruptions

Ecommerce

Manage third parties & end-user experiences to improve online conversions

Security

Reduce credit card theft risk on the client-side to protect customer trust

CxO

Understand & manage your customer journey issues all in one place

Marketing

Enhance your online SEO rankings by improving your websites page performance

Find out how RapidSpike can fit into your team’s workflow

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LATEST FROM THE BLOG

Read blogs

MONITORING FOR BROKEN PAGES AND LINKS

June 22, 2023
Read Blog: 3 min

USING DATA FOR GOOD: THE WEB VITALS INDEX

June 14, 2023
Read Blog: 4 min

THE TOP 5 GAMBLING WEBSITE ISSUES

May 18, 2023
Read Blog: 4 min


START YOUR FREE 30-DAY TRIAL TODAY

START MONITORING TODAY, NO CREDIT CARD REQUIRED. OR CHAT TO OUR FRIENDLY TEAM
ABOUT YOUR REQUIREMENTS.

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   * How It Works
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