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Submission: On September 08 via api from US — Scanned from DE
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Submission: On September 08 via api from US — Scanned from DE
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Event Update Crawford responds to Hurricane Ida Read more * Back to Crawford global CRAWFORD'S 80TH ANNIVERSARY Reflecting on our first 80 years of global claims management excellence FROM HUMBLE BEGINNINGS When, Jim Crawford, used the idea of independent milk deliveries as a spark for the creation of Crawford & Company in 1941, little did he know how far his concept of an independent firm providing insurers with an efficient and cost-effective alternative to in-house adjusters would take us all. 80 years ago, Jim Crawford opened the first Crawford office in Columbus, GA, to establish a network of highly trained adjusters. The company was established under three founding principles, which continue to pave the way for our future. * Honesty and integrity above all * Hard work pays * Knowledge and creativity is power By 1946, Crawford had expanded to five regional offices across Georgia and adopted the tagline, “Top quality, promptly” as the motivation behind our service. In the same year, Jim Crawford created the employee training program. This educational program taught the best and brightest adjusters, with many insurance carriers not only seeking to employ the adjusters but also sending their employees to Crawford for training. Even today, this program continues to educate future adjusters from across the world. GROWTH AND EXPANSION Throughout the 50s and 60s, Crawford expanded its locations across the US. In 1957, the first international office was opened in London, quickly followed by offices in Canada. In 1968, Crawford took the next step towards growth by going public. Two hundred twenty-five thousand shares of common stock were issued starting at just $16 per share. By the 70s, Crawford had established itself as a leader across the claims management industry, with a growing international presence. Crawford begins a decade of global expansion in the 1990s by acquiring The FPE group, a part of Sedgwick James, Graham Miller Group, Brocklehurst Group and Thomas Howell Group. This increased Crawford’s global footprint by over 40 countries. With an active roster of certified adjusters, the company took another step to revolutionizing the industry with a 24/7 claims intake center, formally known as MAYDAY. This added the capability to broaden our reach and expand services into larger, more complex claims areas, including rehabilitation, risk management and catastrophe services. SPECIALIZATION AND INNOVATIONS Over the next decade and into the 90s, Crawford continued to expand internationally with several strategic acquisitions, along with celebrating its 50th anniversary. In 1998, Crawford became the largest loss adjusting firm in Canada with its acquisition of Adjusters Canada Inc. The company ended the century with the acquisition of Contractor Connection®, which sparked the model for our managed repairs service throughout the Crawford international network. Throughout the years, Crawford added more services with additional acquisitions amplifying their global capability and expertise. Those included Broadspire, a TPA and corporate risk leader, GAB Robins, a renowned UK loss adjusting company and our second-largest acquisition, and WeGoLook, an on-demand mobile service with a workforce of over 50,000 Lookers. OUR NEXT 80 YEARS In 2021, Crawford announced a new business line organizational structure, in support of its purpose, growth strategy and envisioned future. The new structure aligned the company to three macro businesses — Loss Adjusting, Third Party Administration (TPA) and Platform Solutions — and positions Crawford to continue leading the industry in innovation, service quality and expertise. SERVICES * Loss Adjusting * Third Party Administration * Managed Repair * Medical Management * On-Demand Services * Catastrophe Response * Full Service Catalog SOLUTIONS * For Carriers * For Brokers * For Corporates * For the Lloyd's Market * For Construction * For Healthcare * For Hospitality * For Transportation ABOUT * Our Story * Service Lines and Brands * Our Locations * Leadership * Social Responsibility * Careers * Press * Blog * Contact LEGAL * Terms of Use * Privacy Policy * Cookie Policy * Employment Policy * EU Privacy Notice ©2021 CRAWFORD & COMPANY. All Rights Reserved. Crawford Cookie Policy We use cookies to make interactions with our websites and services easy and meaningful, to better understand how they are used, and to tailor advertising. You can read more here. By continuing to use this site you are giving us your permission to do this.