p3cx.com Open in urlscan Pro
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GET https://p3cx.com/

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Text Content

CX on Point Podcast with Miguel A. Ramos
cs@p3cx.com

866-CUSTEXP

(866) 287-8397




 * Who We Are
   Click for more infoWho We Are
   
   HANDS-ON LEADERSHIP
   
   Leadership Team
   Mission & Values
   
   IMPACTFUL STRATEGIC ADVISORY
   
   CX on Point Podcast with Miguel A. Ramos
   Partners
 * What We Do
   Click for more infoWhat We Do
   
   ENGINEERING HEALTHIER PROCESSES
   
   CX Transformation Services
   Contact Center Technology Transformation
   
   QUICKLY IDENTIFY AREAS OF IMPROVEMENT
   
   Managed Services & Staff Augmentation
   Contact Center Partner Diligence and Selection
 * What We Think
 * Work With Us
   Click for more infoWork With Us
   
   CAREERS
   
   P3 is always looking for great talent to join our growing team. Click to view
   openings
   
   PARTNERS
   
   Potential partners can submit a request for consideration at:Click to submit
   request
 * Articles

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CONTACT P3

Unparalleled CX Success. A global advisory firm that consults with companies to
help transform their customer experiences and their contact centers. Watch Video
What We Do
P3 Recent Deployments Precision Point Partners (P3) supports every aspect of the
contact center ecosystem including processes, technology, operations, training,
analytics, workforce management, infrastructure, and human capital management.
P3 Recent Deployments Precision Point Partners (P3) supports every aspect of the
contact center ecosystem including processes, technology, operations, training,
analytics, workforce management, infrastructure, and human capital management.
P3 Recent Deployments Precision Point Partners (P3) supports every aspect of the
contact center ecosystem including processes, technology, operations, training,
analytics, workforce management, infrastructure, and human capital management.



WELCOME TO PRECISION POINT PARTNERS.

The P3 family of companies, operating as Precision Point Partners, leverages
three decades as leading innovators and industry advisors who achieve ambitious
customer experience results for business, traditional and work-at-home contact
centers, executive management, and private equity funds.

Read More



AMAZING CUSTOMER EXPERIENCES.

We help clients in a variety of industries, most particularly healthcare,
financial services, government, travel & hospitality, and logistics, marry
leading-edge contact solutions, from omni-channel, social and telephony, with an
optimized and highly trained in-house or vendor workforce. The result is highly
organized contact center operations driven by real-time monitoring and analytics
that deliver just-in-time solutions and forecasting of your next move.

CX Transformation Services

Let's Talk Transformation, Together.

Read More
Managed Services & Staff Augmentation

Staff Augmentation (temporary and long-term).

Read More
Contact Center Partner Diligence & Selection

Personalized & Tailored Experiences.

Read More
Contact Center Technology Transformation

Cloud Contact Center Evaluation and Implementation.

Read More


P3 IS PROUD TO PARTNER WITH THE COMPANIES BELOW.

Driving the digital transformation by turning call center data into insights, to
auto-generate performance-relevant actions and to distribute those personalized
actions to employees and leaders. Leverage the power of AI to drive improved
business performance while delivering greater employee and customer satisfaction
and retention. Learn More A consultant-led, strategy, talent and technology
services firm who has worked with and for leading healthcare systems nationwide.
We understand our clients’ challenges, appreciate their unique needs and know
how to get things done on time and on budget. Learn More Hospitio Consulting &
Services proudly offers travel industry expertise spanning transportation,
hospitality and travel technology to ensure your investments in people,
equipment, facilities and technology deliver exceptional customer experience,
maximum revenue generation, solid operational execution and overall
organizational success. Learn More


WE UNDERSTAND THAT NO TWO COMPANIES OR CLIENTS ARE ALIKE.

That is why each engagement begins with an Operational Mapping Process to best
understand the entire ecosystem that surrounds the customer experience and
customer communication infrastructure in the contact center.

Read More




PARTNERSHIPS BORNE OF GLOBAL SUCCESS.

Precision Point Partners began as an idea: To align with industry leaders to
best serve those in need of world-class customer experience solutions – and
investors in those organizations.

What We Do


THINK OF PRECISION POINT PARTNERS AS YOUR TRUSTED COLLEAGUE IN THE MANAGED
SERVICES SPHERE.

We help clients in sourcing-reliant industries, most particularly healthcare,
financial services, government, travel & hospitality, and logistics, marrying
leading-edge contact solutions, from omni-channel, social and telephony, with an
optimized and highly trained in-house or vendor workforce.

Who We Are


THE CUSTOMER EXPERIENCE IS ONE OF THE MOST DEFINING ASPECTS OF ANY BRAND TODAY.

P3 provides objective, comprehensive, and impactful strategic advisory,
analytical, and implementation services that improve customer engagement and
agent utilization.

What We Think

CX Transformation Services

Build Relationships With Our Transformation Services.

Read More

RELATIONSHIPS WITH OVER 200 CONTACT CENTER TECHNOLOGY SOLUTION PROVIDERS.

We help clients in a variety of industries, most particularly healthcare,
financial services, government, travel & hospitality, and logistics.


+0

TRANSFORMATION SERVICES


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MANAGED SERVICE CLIENTS



Precision Point Partners (P3) is a global advisory firm that consults with
companies to help transform their customer experiences and their contact
centers.

P3 believes that innovation comes in many forms, and one of its greatest forms
is when an organization can move from an old process to a new purpose.

Empowering, driving, and implementing this type of innovation is where P3
shines.

© 2021 Precision Point Partners, Inc.
All Rights Reserved.

P3 RESOURCES

Who We Are
What We Do
What We Think
Work With Us
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CX on Point Podcast
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CONTACT P3

866-CUSTEXP | (866) 287-8397

Trust P3 to guide your organization through every phase of the CX lifecycle.

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Services
—Please choose an option—Contact Center Partner Diligence and SelectionContact
Center Technology TransformationCX Transformation ServicesManaged Services &
Staff Augmentation
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