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PRIVACY POLICY

 * Copyright Policy
 * Privacy Policy
 * Academic Integrity
 * Our Honor Code
 * Terms of Use
 * Attributions

PagesPrivacy Policy
Copyright Policy
Privacy Policy
Academic Integrity
Our Honor Code
Terms of Use
Attributions


PART ONE

 * Personal Data We Collect
   * Information That is Not Personal Data
 * Tracking Tools, Interest Based Advertising And Opt-Out
 * Why We Share Your Personal Data Amongst Course Hero Companies
   * Our Shared Purposes
   * How We Share Your Personal Data Amongst Course Hero Companies
 * Marketing Communications
 * Data Security
 * Data Retention
 * Changes To This Privacy Policy
 * Additional Terms For Canadian Residents
   * Transfers of Personal Data Outside Canada
   * Canadian Resident Rights
 * Additional Terms For California Residents
   * California Resident Rights under the CCPA
   * Categories of Third Parties We Have Shared Your Personal Data With
   * Your Rights under California’s Shine-the-Light Law
 * Other State Law Privacy Rights
   * Nevada Resident Rights
 * Complaints
 * Additional Terms For European Economic Area And UK Residents
   * Legal Basis for Use of Your Personal Data
   * EEA and UK Resident Rights
   * Cross Border Transfers of Personal Data
   * Complaints
 * Contact Us


PART TWO

 * Product Specific Privacy Details

In addition to reviewing our Privacy Policy, please refer to the resources below
for further information about data privacy and submitting a privacy request.

SUBMIT A PRIVACY REQUEST

You have the right to request certain information about our collection and use
of your Personal Data over the past 12 months. You also have right to request
that we delete the Personal Data that we have collected. You may submit a
request to do so.

Start the Request Form

DATA PRIVACY FAQS

Find answers to data privacy questions we're asked most often, such as what type
of personal data we collect, what is GDPR and CCPA, and how to request a
takedown.

View FAQ's

This page is a preview of our updated Privacy Policy that takes effect on
November 1, 2022. Until then, our existing Privacy Policy continues to apply.


PRIVACY POLICY

Effective date: November 1, 2022

Course Hero Companies take privacy seriously. This privacy policy describes the
personal data we collect, the purposes for which it is used, and your choices
regarding its use.

This privacy policy consists of two parts:

 * Part One sets out the privacy practices that apply across all Course Hero
   Companies.
 * Part Two sets out additional privacy practices specific to a Course Hero
   Company.

For purposes of Part One:

 * “Course Hero Companies,” “we” and “us” means Course Hero, Inc. and its
   subsidiaries:
   * LitCharts LLC (operator of LitCharts and CliffsNotes services)
   * Course Hero Symbolab Ltd.
   * QuillBot (Course Hero) LLC
   * Scribbr B.V.
 * “Services” means the services offered by Course Hero Companies, as that term
   is defined in each company’s terms:
   * Course Hero Terms of Use
   * LitCharts Terms of Service
   * CliffsNotes Terms of Service
   * Course Hero Symbolab Terms of Use
   * QuillBot Terms of Service
   * Scribbr Terms of Use

This policy does not cover the practices of companies we don’t own or control or
people we don’t manage.

If you have a disability, you may access this policy in an alternative format by
contacting us at privacy@coursehero.com .


PART ONE: PRIVACY PRACTICES ACROSS COURSE HERO COMPANIES

PERSONAL DATA WE COLLECT

To learn about the personal data collected by a Course Hero Company and the
category of third parties with whom your personal data is shared, please read
Part Two.

We will not collect additional categories of personal data or use the personal
data we collected for materially different, unrelated or incompatible purposes
without providing you notice.

INFORMATION THAT IS NOT PERSONAL DATA

We may create aggregated, de-identified or anonymized data from the personal
data we collect, including by removing information that makes the data
personally identifiable to a particular user. We may use such aggregated,
de-identified or anonymized data and share it amongst Course Hero Companies and
with third parties for our lawful business purposes, including to analyze, build
and improve the Services and promote our business, provided that we will not
share such data in a manner that could identify you.

TRACKING TOOLS, INTEREST BASED ADVERTISING AND OPT-OUT

Course Hero Companies and our third-party providers use cookies and other
tracking technologies (“Cookies”) on the Services to collect information.
Detailed information about the Cookies used (including the purpose for using
them), interest-based advertising, how to manage Cookies, and do-not-track
signals, can be found in each Course Hero Company’s respective Cookie Policy,
which is linked in the respective company’s privacy statement in Part Two.

WHY WE SHARE YOUR PERSONAL DATA AMONGST COURSE HERO COMPANIES

OUR SHARED PURPOSES

Course Hero Companies share your personal data amongst each other:

 * To co-market, co-promote and cross sell our Services to you.
 * To learn how you use and interact with our Services, for the purposes of
   improving our Services, including by gathering commercial data and internal
   analytics on those unique users that subscribe to all or more than one of our
   Services, and gathering internal analytics on how you engage with one Service
   when integrated on another Service (for example, your use of a Symbolab
   feature integrated within coursehero.com).
 * To measure our progress towards corporate goals and key performance
   indicators, including gathering commercial data related to our subscription
   Services.
 * To enable Course Hero, Inc. to allow users to sign up for and sign in to
   multiple services across Course Hero Companies at one time.
 * To enable Course Hero, Inc. to respond to customer inquiries about our
   Services, including customer support requests.
 * To enable Course Hero, Inc. to respond to data subject requests under
   applicable privacy laws.
 * To distribute and display your content, which may include your username,
   across one or more of our Services. “Your content”, for purposes of this
   paragraph, refers only to user generated content you post on our Services.
   For example, if you post a question or answer on coursehero.com, it may be
   distributed and displayed on another Course Hero Service, and may include
   your username.
 * To protect the rights, property or safety of you, Course Hero Companies, or
   another party, including doing fraud protection, security and debugging.

Each Course Hero Company is considered a controller of personal data for the
purposes described above.

For a description of other purposes for which a Course Hero Company collects or
processes your personal data, other than for the purposes described above,
please read Part Two.

HOW WE SHARE YOUR PERSONAL DATA AMONGST COURSE HERO COMPANIES

Your personal data is shared amongst Course Hero Companies, as follows:

 * To carry out the activities set forth in the Our Shared Purposes section.
 * We also share certain systems and technology; for example, we share systems
   that manage subscriptions so that you can choose to subscribe and log on to
   more than one Service with a single account, systems that manage customer
   support inquiries and data subject requests, and systems that provide
   analytics.

For how each Course Hero Company shares your personal data with third parties
other than amongst Course Hero Companies, please read Part Two.

MARKETING COMMUNICATIONS

If you sign up to receive marketing communications from a Course Hero Company,
that Course Hero Company will collect your email address as well as other
information on a voluntary basis to help tailor communications to you. You can
unsubscribe at any time by clicking the “unsubscribe” link included at the
bottom of each email. Alternatively, you can opt-out of receiving marketing
communications either through your account settings or by contacting us (see
Contact Us section below). Please note that you will continue to receive
transactional or account-related communications.

DATA SECURITY

We seek to protect your personal data from unauthorized access, use and
disclosure using appropriate physical, technical, organizational and
administrative security measures based on the type of personal data and how we
are processing that data. You should also help protect your data by
appropriately selecting and protecting your password and/or other sign-on
mechanism; limiting access to your computer or device and browser; and signing
off after you have finished accessing your account. Although we work to protect
the security of your account and other data that we hold in our records, please
be aware that no method of transmitting data over the internet or storing data
is completely secure.

Examples of data security measures include scanning our Services on a regular
basis for security holes and known vulnerabilities in order to make your visit
to or use of our Services as safe as possible; maintaining your personal data
behind secured networks that are only accessible by a limited number of persons
with special access rights to such systems and who are under obligation to keep
the information confidential; and implementing a variety of security measures
when a user enters, submits, or accesses their information to maintain the
safety of your personal data.

DATA RETENTION

For Services requiring an account, the relevant Course Hero Company will retain
your personal data for as long as you have an open account or as otherwise
necessary to provide you with Services. In some cases we retain personal data
for longer, if doing so is necessary to comply with our legal obligations,
resolve disputes or collect fees owed, or is otherwise permitted or required by
applicable law, rule or regulation. We may further retain information
indefinitely in an anonymous or aggregated form where that information would not
identify you personally.

CHANGES TO THIS PRIVACY POLICY

We are constantly improving our Services, so we may need to change this policy
from time to time, but we will alert you to any material changes by placing a
notice on the product specific website to which the changes apply, by sending
you an email and/or by some other reasonable means.

ADDITIONAL TERMS FOR CANADIAN RESIDENTS

If you reside in Canada, the following additional terms apply. If there are any
conflicts between this section and any other provision of this policy, the
provision that is more protective of personal data will apply.

TRANSFERS OF PERSONAL DATA OUTSIDE CANADA

We may share your personal data amongst Course Hero Companies, with third party
service-providers and other third parties that require such information to
assist us in providing Services to you. In the course of providing these
Services, your personal data may be accessed, collected, stored and processed in
the U.S. or other foreign jurisdictions by a Course Hero Company or its third
party service providers. Course Hero Companies and third-party service providers
may disclose your personal data in response to a search warrant or other legally
valid inquiry or order or as otherwise required or permitted by Canadian, US, or
other law (which may include disclosure to US and foreign courts, law
enforcement or governmental authorities). In the case of a transfer of personal
data to Course Hero Companies or third-party service providers that process or
store personal data on behalf of a Course Hero Company, the Course Hero Company
and/or third party recipient will have agreed to safeguard personal data and use
the information only for the purpose(s) for which it has been provided.

CANADIAN RESIDENT RIGHTS

Subject to applicable law, you have the right to access, update and correct
inaccuracies in your personal data in our custody or control. You can request
this by email or by writing to us at the contact information set out in the
Contact Us section below. We may request certain personal data for the purpose
of verifying the identity of the individual seeking access to his or her
personal data records.

ADDITIONAL TERMS FOR CALIFORNIA RESIDENTS

This section provides information in accordance with the California Consumer
Privacy Act (“CCPA”) for California residents about how Course Hero Companies
handle certain personal data collected over the past 12 months. If you are a
California resident, you have the rights set forth in this section. For how to
exercise these rights, see the Exercising Your CCPA Rights section. If there are
any conflicts between this section and any other provision of this policy, the
portion that is more protective of your personal data will apply.

CALIFORNIA RESIDENT RIGHTS UNDER THE CCPA

 * Access/Right to Know. You have the right to request certain information about
   our collection and use of your personal data over the past 12 months,
   including:
   * The categories of personal data that we have collected about you.
   * The categories of sources from which that personal data was collected.
   * The business or commercial purpose for collecting or selling your personal
     data.
   * The categories of third parties with whom we have shared your personal
     data.
   * The specific pieces of personal data that we have collected about you.
 * Deletion. You have the right to request that we delete the personal data that
   we have collected about you. Under the CCPA, this right is subject to certain
   exceptions: for example, we may need to retain your personal data to provide
   you with the Services or complete a transaction or other action you have
   requested. Please see the Data Retention section on our purposes for
   retaining limited personal data.
 * Right to Opt-Out; Sale of Your Personal Data. In some circumstances, you have
   the right to opt out of the sale of your personal data. Please note, however,
   that we do not sell your personal data and have not done so over the last 12
   months.

Exercising Your CCPA Rights. To exercise the rights described above, you or your
Authorized Agent (defined below) must send us a request that (1) provides
sufficient information to allow us to verify that you are the person about whom
we have collected personal data, and (2) describes your request in sufficient
detail to allow us to understand, evaluate and respond to it. Each request that
meets both criteria will be considered a “Valid Request.” We may not respond to
requests that do not meet these criteria. We will only use personal data
provided in a Valid Request to verify your identity and complete your request.
You do not need an account to submit a Valid Request. We will not charge you a
fee for making a Valid Request unless your Valid Request(s) is excessive,
repetitive or manifestly unfounded. If we determine that your Valid Request
warrants a fee, we will notify you of the fee and explain that decision before
completing your request. Please see the Contact Us section for where to submit a
Valid Request.

Authorized Agent. You may authorize an agent (an “Authorized Agent”) to exercise
your rights on your behalf. To do this, you must provide your Authorized Agent
with written permission to exercise your rights on your behalf, and we may
request a copy of this written permission from your Authorized Agent when they
make a request on your behalf.

Non-Discrimination. We will not discriminate against you for exercising your
rights under the CCPA. We will not deny you our goods or services, charge you
different prices or rates, or provide you a lower quality of goods and services
if you exercise your rights. However, we may offer different tiers of our
Services as allowed by applicable data privacy laws (including the CCPA) with
varying prices, rates or levels of quality of the goods or services you receive
related to the value of personal data that we receive from you.

CATEGORIES OF THIRD PARTIES WE HAVE SHARED YOUR PERSONAL DATA WITH

For the categories of third parties with whom a Course Hero Company shares the
personal data it collects and has collected about you over the past 12 months,
please read the product specific section in Part Two.

YOUR RIGHTS UNDER CALIFORNIA’S SHINE-THE-LIGHT LAW

Under California Civil Code Sections 1798.83-1798.84, California residents are
entitled to contact us to prevent disclosure of personal data to third parties
for such third parties’ direct marketing purposes. To submit such a request,
please see the Contact Us section and specify “California Shine the Light
Request” in the subject line.

OTHER STATE LAW PRIVACY RIGHTS

NEVADA RESIDENT RIGHTS

If you are a resident of Nevada, you have the right to opt-out of the sale of
certain personal data to third parties who intend to license or sell that
personal data. Please note that we do not currently sell your personal data as
sales are defined in Nevada Revised Statutes Chapter 603A.

COMPLAINTS

If you have an unresolved privacy concern that we have not addressed
satisfactorily, please contact our U.S.-based third-party dispute resolution
provider (free of charge) at  https://feedback-form.truste.com/watchdog/request.
Under certain conditions, you may also be entitled to invoke binding arbitration
for complaints not resolved by other means.

If you are a European Economic Area or UK resident, please see the Additional
Terms for European Economic Area and UK Residents section for where to lodge a
complaint.

ADDITIONAL TERMS FOR EUROPEAN ECONOMIC AREA AND UK RESIDENTS

If you reside in the European Union, Lichtenstein, Norway or Iceland
(collectively, the European Economic Area or “EEA”) or the United Kingdom, the
following terms apply. If there are any conflicts between this section and any
other provision of this policy, the provision that is more protective of
personal data will apply.

LEGAL BASIS FOR USE OF YOUR PERSONAL DATA

The personal data processed by Course Hero Companies, as described in Parts One
and Two, are processed under the following legal basis:

 * Contractual Necessity:  Each Course Hero Company processes personal data as a
   matter of contractual necessity, meaning that we need to process the data to
   perform under our product specific Terms of Use or Terms of Service with you,
   which enables us to provide you with the Service. This includes for the
   purposes of:
   * Providing users with the products, services or information they request.
   * Providing customer support and assistance for the Services.
   * Personalizing the Services, website content and communications based on
     users' preferences.
   * Creating and managing user accounts or user profiles.
   * Processing orders or other transactions; billing.
   * Responding to correspondence that we receive from you, contacting you when
     necessary or requested, and sending you information about Course Hero
     Companies or the Services.
   
   When we process personal data due to contractual necessity, failure to
   provide such personal data will result in your inability to use some or all
   portions of the Services that require such information.

 * Legitimate Interest:  Each Course Hero Company processes personal data when
   it furthers its legitimate interests. This includes:
   
   Purposes for ProcessingLegitimate Interest Relied On Providing support and
   assistance for the Services.In our interest to operate and manage our
   business, including providing customer support.Learning how you use and
   interact with one or more of our Services for the purposes of improving the
   Services, including testing, research, internal analytics and product
   development.In our interest to understand how our customers use our Services
   and to improve and develop our products and Services.To measure our progress
   towards corporate goals and key performance indicators, including gathering
   commercial data related to our subscription Services.In our interest to
   understand how our customers use our Services and to improve and develop our
   products and Services.Personalizing the Services, website content and
   communications based on users’ preferences.In our interest to improve our
   products and Services for our users, including to personalize the Services
   for users.Marketing and selling the Services, including co-market, co-promote
   and cross sell.In our interest to market, advertise and promote our products
   and Services to users.Showing you advertisements, including interest-based or
   online behavioral advertising.In our interest to market, advertise and
   promote our products and Services to users.Responding to correspondence that
   we receive from you, contacting you when necessary or requested, and sending
   you information about Course Hero Companies or the Services.In our interest
   to operate and manage our business, including to handle your requests and
   inquiries.Sending emails and other communications to you as our customer
   according to your preferences or that display content that we think will
   interest you.In our interest to improve our products and Services for our
   users, including to personalize the Service for users.Preventing, detecting
   and investigating security incidents and potentially illegal or prohibited
   activities (such as fraud).In our interest, and the interests of our users,
   to ensure the safety and security of our Services.Protecting the rights,
   property or safety of you, Course Hero, or another party.In our interest to
   protect our rights and property, and the safety of our staff. It is also in
   our interest, and the interest of our users, to protect the rights, property
   and safety of our users.Enforcing any agreements with you, including our
   Terms of Use or Terms of Service.In our interest to ensure that our Services
   are used in accordance with our terms.Completion of corporate transactions.In
   our interest to operate and manage our business in the event of a proposed or
   actual business sale.

 * Consent:  In some cases, a Course Hero Company processes personal data based
   on the consent you expressly grant to it at the time it collects such data
   (which you may withdraw at any time after giving it, as described in this
   policy). For example, we process your personal data to send you marketing
   communications where you have consented to such use. We may also obtain your
   personal data through the use of advertising or tracking cookies based on
   your prior consent and use your personal data for showing you advertisements,
   including interest-based or online behavioral advertising. We may furthermore
   share your personal data amongst Course Hero Companies for marketing
   purposes, with your consent. When we process personal data based on your
   consent, it will be expressly indicated to you at the point and time of
   collection. You have the right to withdraw your consent at any time. We refer
   to the EEA and UK Resident Rights section below for further information.
 * Legal obligation: Each Course Hero Company processes your personal data where
   necessary to fulfill its legal obligations under applicable law, regulation,
   court order or other legal processing (e.g. subpoenas or warrants). This
   includes for the purposes of:
   * Fraud protection, security and debugging.
   * Responding to data subject requests under applicable privacy laws.
   * Processing orders or other transactions; billing.
   * Preventing, detecting and investigating security incidents and potentially
     illegal or prohibited activities.
   * Data retention and administration obligations.
   * Complying with requests of competent supervisory authorities and legal
     agencies.
 * Other Processing Grounds: From time to time, a Course Hero Company may also
   need to process personal data if it is necessary to protect the vital
   interests of you or others, or if it is necessary for a task carried out in
   the public interest.

EEA AND UK RESIDENT RIGHTS

 * Access: You can request access to the personal data we hold about you.
 * Rectification: If you believe that any personal data we hold about you is
   incorrect or incomplete, you can request that we correct or supplement such
   data. You may correct some of this information directly by logging on to your
   account.
 * Erasure: You can request that we erase some or all of your personal data from
   our systems. Under the GDPR and the UK GDPR, this right is subject to certain
   exceptions. Please see the Data Retention section on the purposes for which
   we retain limited personal data.
 * Withdrawal of Consent: If we are processing your personal data based on your
   consent (as indicated at the time of collection of such data), you have the
   right to withdraw your consent at any time. Please note, however, that if you
   exercise this right, you may have to then provide express consent on a
   case-by-case basis for the use or disclosure of certain of your personal
   data, if such use or disclosure is necessary to enable you to utilize some or
   all of our Services.
 * Portability: You can ask for your personal data in a machine-readable format.
   You can also request that we transmit the data to another controller where
   technically feasible.
 * Objection: You can contact us to let us know that you object to the further
   use or disclosure of your personal data for certain purposes, such as for
   direct marketing purposes.
 * Restriction of Processing: You can ask us to restrict further processing of
   your personal data.

Please note that in some circumstances, we may not be able to fully comply with
your request, such as if it is frivolous or extremely impractical, if it
jeopardizes the rights of others, or if it is not required by law, but in those
circumstances, we will still respond to notify you of such a decision. In some
cases, we may also need you to provide us with additional information, which may
include personal data, if necessary to verify your identity and the nature of
your request.

If you wish to exercise any of your rights, please see the Contact Us section of
this policy.

CROSS BORDER TRANSFERS OF PERSONAL DATA

Course Hero Companies are located in the United States, Israel, India, The
Netherlands, and Canada and may continue to grow in other countries. We also
have service providers both in the United States and throughout the world. As
such, Course Hero Companies and our service providers may transfer your personal
data to, or access it in, jurisdictions that may not provide equivalent levels
of data protection as your home jurisdiction. When we transfer information about
individuals based in the EEA or UK outside of those countries, we will take
appropriate measures to safeguard the transfer as required by applicable law,
including by using the European Commission-approved standard contractual data
protection clauses or following an adequacy decision by the EU Commission. If
you do not want your personal data transferred outside of the EEA or UK, please
do not submit any personal data to us or use our Services. You may always
contact us to request a copy of the transfer measures that we have taken to
safeguard the transfer of your personal data.

COMPLAINTS

You have the right to lodge a complaint about our practices with respect to your
personal data before a supervisory data protection authority.

 * If you are in Europe, an up-to-date list of data protection authorities is
   available at  https://edpb.europa.eu/about-edpb/board/members_en.
 * If you are in the Netherlands, the data protection authority is the
   Autoriteit Persoonsgegevens, available at:
   https://autoriteitpersoonsgegevens.nl.
 * If you are in the UK, the data protection authority is the UK Information
   Commissioner’s Office available at  https://ico.org.uk/.

CONTACT US

If you subscribed to more than one Service at checkout and would like to
exercise any of the rights under applicable privacy law, you can submit your
request to Course Hero, Inc. and indicate so on the request; Course Hero, Inc.
will process it accordingly. Otherwise, please contact the Course Hero company
relevant to your request; you can find the contact details for the relevant
company in Part Two below.



Course Hero, Inc.
Attn: Monique Ho, General Counsel
2000 Seaport Blvd, Floor 3
Redwood City, CA 94063 USA
866-634-9397
privacy@coursehero.com
GDPR/CCPA Request Form



EEA and UK residents may contact our EU and UK based representative regarding
all requests related to data protection and privacy:



DP-Dock GmbH
Ballindamm 39
20095 Hamburg, Germany
www.dp-dock.com





DP Data Protection Services UK Ltd.,
16 Great Queen Street, Covent Garden
London, WC2B 5AH, United Kingdom
www.dp-dock.com




PART TWO: PRODUCT SPECIFIC PRIVACY DETAILS

This Part Two describes how each Course Hero Company processes your personal
data to deliver its Services to you. Please click on the applicable Service for
details.

COURSE HERO

Course Hero, Inc. is the data controller of your personal data for the purposes
of delivering the Services (as defined in our Terms of Use). Any capitalized
terms not defined herein shall have the meaning assigned to them in our Terms of
Use. You can contact us at



Course Hero, Inc.
Attn: Monique Ho, General Counsel
2000 Seaport Blvd, Floor 3
Redwood City, CA 94063 USA
866-634-9397
privacy@coursehero.com
GDPR/CCPA Request Form



EEA and UK residents may contact our EU and UK based representative regarding
all requests related to data protection and privacy: coursehero@gdpr-rep.com


TABLE OF CONTENTS

 * Children’s Privacy
 * Personal Data Collected
   * When you sign up with Course Hero
   * Additional personal data you may choose to give to us
   * Personal data that is publicly accessible
   * Contests and sweepstakes
   * Scholarships
   * On site and virtual events
   * Collected through your use of Course Hero
   * Collected about you from third party sources
   * Provided by you when you communicate with us
   * When we conduct research to improve our Services
 * Our Uses
 * How We Share Your Personal Data
 * Additional Data Security
 * Deleting Your Account
 * Cookie Policy

CHILDREN’S PRIVACY

We do not knowingly collect or solicit personal data about children under 13
years of age; if you are a child under the age of 13, please do not attempt to
register for or otherwise use the Services or send us any personal data. If we
learn we have collected personal data from a child under 13, we will delete that
information as quickly as possible. If you believe that a child under 13 may
have provided personal data to us, please contact Course Hero, Inc. to provide
that information (see the contact information above).

If you are under the age of 16 and a resident of the EEA or the UK, or under 18
and a resident of Israel, please have your parent or guardian contact us to
provide consent for processing your personal data before you attempt to register
for or otherwise use the Services or send us any personal data. Please see the
contact information above.

PERSONAL DATA COLLECTED

WHEN YOU SIGN UP WITH COURSE HERO

When you sign up with Course Hero, we collect your username, email, user type
(student or educator), and the school you attend.

If you identify as an educator, the school and email we collect is the school
where you teach and your school issued email, which are verified by our
third-party identification service provider. We also collect your first and last
name. If you provide a personal email but want to create an educator account, or
if you are unable to be verified by our third party identification service
provider, we will collect a copy of your school/faculty issued ID or other
document that verifies your status as an educator, such as your employment
offer, letter of acceptance, or copy of a pay stub. We require that you redact
personal data (except your name and your employer) from these documents before
they are shared with us.

If you apply to be a tutor, in addition to username and email, we collect the
following application information: your areas of expertise, first and last name,
country of residence, highest level of education, professional background,
mobile number, and confirmation that you are 16 and above. We also collect
evidence of your educational background such as your diploma, professional
certificate/license, or school transcript. Finally, to verify your identity, we
collect a copy of a photo ID, such as your student ID, driver’s license, or
other government ID, as well as a photo of yourself holding the photo ID
submitted to us. If your ID includes the equivalent of a Social Security Number,
we ask that you redact the number when submitting your ID to us. We also collect
your PayPal email in order to transfer your earnings for tutoring on Course
Hero.

Based on your consent, we will use your mobile number to send you notifications
about high demand student questions.

Canadian residents only: If you want to claim earnings as a tutor, we collect
your tax information, which consists of your full name or business entity name,
type of ID (SIN for an individual or program account number for a business),
government ID number, and permanent address for the purpose of reporting
earnings up to a certain amount.

If you sign up as a paying subscriber, payment information, such as card number,
is collected and processed directly by our third-party payment processors. Our
payment processors are Google Pay, Apple Pay, PayPal, Braintree and Recurly. For
information on our payment processor’s collection, use and storage of your
personal data, please see the payment processor’s privacy policy. Our payment
processors do not share your full payment card information with us.

ADDITIONAL PERSONAL DATA YOU MAY CHOOSE TO GIVE TO US

If you sign up as a student, you may choose to provide us with your first and
last name, phone number (if you choose to enable SMS texting in your account
settings), graduation date (month and year), and a profile picture.

If you sign up as a tutor, you may choose to provide us with your graduation
date (month and year), a profile picture, the name of the school you attended,
prior relevant experience, and other platforms you’ve tutored on (collectively,
“Tutor Profile Data”).

If you sign up as an educator, you may choose to provide us with your academic
role and subject/department, resume (to parse out optional data on your Course
Hero profile), a profile picture, a public profile link (such as a link to your
faculty or LinkedIn profile), courses taught, your biography, education (school,
degree, field of study, dates), teaching history, publications and awards
(collectively, “Educator Profile Data”).

PERSONAL DATA THAT IS PUBLICLY ACCESSIBLE

The following data is publicly accessible:

 * If you have a student account, your username and school, as well as
   graduation date and profile picture, if provided.
 * If you have a tutor account, your username, information about your active
   status on Course Hero, and any Tutor Profile Data. If you upload photos,
   videos or recordings of your environment to answer a student question, the
   attachment(s) (together with your answer) will also be publicly accessible.
 * If you have an educator account, your first and last name, school where you
   teach, and any Educator Profile Data.
 * If you upload Content on Course Hero, any personal data included in your
   Submission. Please do not include personal data in your Submission that you
   would not want to be publicly available.

CONTESTS AND SWEEPSTAKES

When you participate in a Course Hero contest or sweepstake, we collect your
email, mailing address (for physical prizes), and school you attend. If you are
selected as the winner, we also collect a copy of your driver's license and
student ID to confirm your identity and eligibility, after which the copies are
deleted. For cash prizes, we require winners to complete a W-2 tax and direct
deposit information used solely to make payment to you.

SCHOLARSHIPS

When you apply for a Course Hero scholarship, we collect your name, email
address, phone number, as well as biographical, education, financial, and work
history information.

ON SITE AND VIRTUAL EVENTS

From time to time, Course Hero hosts in person and/or virtual events for
educators and students. When you register to attend an event, we may collect
your email, school, name, title, and country of residence.

COLLECTED THROUGH YOUR USE OF COURSE HERO

When you use our Services, we collect the following:

 * Usage information (such as the date and time of visits, pages viewed, links
   to/from any page, and time spent in a session)
 * Device information (such as your internet protocol (IP) address, Internet
   service provider, operating system, and web browser type)
 * Location information (based on your IP address), to (among other things) show
   relevant content, identify the applicable regional subscription offering and
   to detect/identify fraud on our Services

Course Hero collects phone numbers in certain cases during your use of our
Services for the purpose of verifying your account and preventing fraud. For
example, if you are not a paying subscriber and would like to submit a question
on Course Hero for the first time, we will prompt you to provide your phone
number so we can send a confirmation code solely to verify your account. If you
are a tutor, we will prompt you to provide your mobile number before withdrawing
earnings.

We also collect phone numbers to send you messages based on your express consent
at the time of collection. For example, unless you voluntarily provided your
phone number to enable SMS texting in your account settings, we will give you
the option to provide it after submitting a question so that we can, with your
consent, send you text updates on tutor response.

From time to time, Course Hero offers programs which involve payment of earnings
or other payment to you. In such cases, you may choose to participate and
provide us with your PayPal email to receive payments from Course Hero.

COLLECTED ABOUT YOU FROM THIRD PARTY SOURCES

If you choose to sign up with Course Hero using a third-party log-in service,
you will provide us or allow the log-in service to provide us with your personal
data as specified by that third-party log-in service. For example, if you choose
to sign up using Facebook, you will provide us or allow Facebook to provide us
with your personal data, such as your name, email, user ID, profile picture, and
education data (school, school type, school name, graduation year), if
available. If you use Google, you will provide us or allow Google to provide us
with your name, email, and profile picture, if available. If you use Apple, you
will have the option to allow Apple to provide us with your email address.

For more information about the personal data shared with Course Hero, please see
the third-party log-in services (Facebook, Google and Apple's) privacy policies.

PROVIDED BY YOU WHEN YOU COMMUNICATE WITH US

When you contact customer support, we collect your first and last name, the
email registered with your Course Hero account, and the last 4 digits of your
credit card number. You may also choose to provide us with additional
information, such as name on credit card and phone number.

When your provide feedback, we collect your email and any other personal data
you may provide us.

WHEN WE CONDUCT RESEARCH TO IMPROVE OUR SERVICES

From time to time, we conduct research to help improve our Services by sending
you online surveys or questionnaires. In such cases, we may collect demographic
data about you, such as gender, age, and education level, on a voluntary and
anonymized basis.

In some cases, research participants may be asked to submit sensory data, such
as photos, videos or recordings of a participant’s environment, which we use
only for research purposes.

OUR USES

In addition to the Our Shared Purposes section in Part One, we use the personal
data we collect about you for the following purposes:

 * Providing, customizing and improving the Services
   * Providing users with the products, services or information they request.
   * Providing support and assistance for the Services.
   * Improving the Services, including testing, research, internal analytics and
     product development.
   * Personalizing the Services, website content and communications based on
     users’ preferences.
   * Doing fraud protection, security and debugging.
   * Carrying out other business purposes stated when collecting users’ personal
     data or as otherwise set forth in applicable data privacy laws, such as the
     California Consumer Privacy Act and General Data Protection Regulation.
   * Creating and managing user accounts or user profiles.
   * Processing orders or other transactions; billing.
 * Marketing the Services
   * Marketing and selling the Services.
   * Showing you advertisements, including interest-based or online behavioral
     advertising.
 * Corresponding with you
   * Responding to correspondence that we receive from you, contacting you when
     necessary or requested, and sending you information about Course Hero or
     the Services.
   * Sending emails and other communications according to your preferences or
     that display content that we think will interest you.
 * Meeting legal requirements and enforcing legal terms
   * Fulfilling our legal obligations under applicable law, regulation, court
     order or other legal process (e.g., subpoenas or warrants), such as
     preventing, detecting and investigating security incidents and potentially
     illegal or prohibited activities.
   * Protecting the rights, property or safety of you, Course Hero, or another
     party.
   * Enforcing any agreements with you, including our Terms of Use.

For UK and EEA residents, please see Additional Terms for European Economic Area
and UK Residents in Part One for our lawful basis for processing your personal
data for the purposes described above.

HOW WE SHARE YOUR PERSONAL DATA

In addition to the How We Share Your Personal Data Amongst Course Hero Companies
section in Part One, we share your personal data as reasonably necessary for the
purposes described below:

 * Service Providers. These third parties help us provide the Services or
   perform business functions on our behalf. They include:
   * Hosting, technology and communication providers
   * Security and fraud prevention consultants
   * Analytics providers that provide analytics on web traffic or usage of our
     Services (e.g. tools that track user clicks or how visitors found our
     Services)
   * Support and customer service vendors
   * Payment processors
     * Our third party payment processors are listed in the When you sign up
       with Course Hero section. They collect your payment information necessary
       to process your payment and share limited payment information with Course
       Hero, as described in the Payment Data row in the chart below.
   * Identification service providers
 * Advertising Partners. These third parties help us market our services and
   provide you with other offers that may be of interest to you. They include:
   * Ad networks (including social media ad networks)
 * Parties You Authorize, Access or Authenticate When Using Our Services
   * Third-party log-in services
 * Legal Obligations. Third parties that carry out the activities set forth
   under Meeting Legal Requirements and Enforcing Legal Terms in the Our Uses
   section above.
 * Business Transfers. If we undergo a merger, acquisition, bankruptcy or other
   transaction in which a third party assumes control of our business (in whole
   or in part), your personal data may be transferred to that third party.
   Should one of these events occur, we will make reasonable efforts to notify
   you before your information becomes subject to different privacy and security
   policies and practices.

Below are the categories of third parties with whom we share your personal data
that we collect and have collected over the past 12 months.

Category of Personal DataPersonal Data We CollectCategories of Third Parties
With Whom We May Share this Personal Data:Profile or Contact Data
 * First and last name
 * Email
 * Phone number
 * Mailing address
 * School
 * Graduation date
 * Profile image
 * Courses

 * Service Providers
 * Advertising Partners
 * Analytics Partners
 * Payment Processors

Identifiers
 * SIN or program account number (Canadians claiming earnings only)

 * Service Providers

Payment Data
 * Card holder name
 * Billing city, state, postal code and country
 * Payment card type
 * First 6 and last 4 digits of payment card
 * Expiration date

 * Service Providers
 * Analytics Providers (only first 6 digits of card)

Commercial Data
 * Purchase history

 * Service Providers

Online Identifiers
 * Unique identifiers such as account name and passwords

 * Service Providers
 * Analytics Partners

Device/IP Data
 * IP address
 * Device ID
 * Type of device/operating system/browser used to access the Services
 * Session IDs and group session IDs (together using cookies)

 * Service Providers
 * Advertising Partners
 * Analytics Partners

Web Analytics
 * Browsing or search history
 * Web page interactions
 * Referring webpage/source through which you accessed the Services
 * Statistics associated with the interaction between device or browser and the
   Services

 * Service Providers
 * Advertising Partners
 * Analytics Partners

Third-Party Login Data
 * Email
 * Name and profile picture
 * user ID and education data

 * Service Providers
 * Analytics Partners
 * Parties You Authorize, Access or Authenticate

Professional or Employment-Related Data
 * Educator resume
 * Educator job title
 * Educator job history
 * Tutor education level
 * Tutor diploma/transcript

 * Service Providers
 * Analytics Partners

Non-Public Education Data
 * Tutor grades or transcripts
 * Scholarship applicant - student financial information

 * Service Providers

Geolocation Data
 * IP-address-based location information

 * Service Providers
 * Analytics Partners
 * Payment Processors

Sensory Data
 * Photos, videos or recordings of a user’s environment (research participants;
   questions and answers on tutoring service)

 * Service Providers

Other Identifying Information that You Voluntarily Choose to Provide
 * Identifying information in emails or letters you send us

 * Service Providers
 * Analytics Partners

ADDITIONAL DATA SECURITY

In addition to the security measures identified in the Data Security section in
Part One, the information security controls implemented by Course Hero are
audited annually by an external third-party certified Qualified Security
Assessor for compliance with Payment Card Industry Data Security Standard (PCI
DSS) security standards.

DELETING YOUR ACCOUNT

If you would like to delete your account, you can do this directly by going to
“My Account” in your Account Settings. If you choose to delete your account: 1)
your account information (username and any other information you provided on
your account) will be deleted from the Course Hero platform, but your
Submissions will remain in accordance with our Terms of Use; 2) we will not be
able to provide you with Services, and you will no longer receive emails from
us; and 3) you will not be able to use the email associated with your account
with Course Hero again.

If the CCPA, GDPR or other privacy law grants you the right to have your
personal data deleted entirely from Course Hero and you want to exercise that
right, please read Part One for how to submit your request.

COOKIE POLICY

To view our Cookie Policy, click here.

LITCHARTS AND CLIFFSNOTES

LitCharts, LLC, operator of both the LitCharts and CliffsNotes Services, is the
data controller of your personal data for the purposes of delivering the
Services (as defined in the LitCharts Terms of Service and CliffsNotes Terms of
Service ). You can contact us at



LitCharts, LLC
Attn: Monique Ho, General Counsel
P.O. Box 1162
Madison, NJ 07940 USA
Contact Page for general privacy-related issues
GDPR Request Form



EEA and UK residents may contact our EU and UK based representative regarding
all requests related to data protection and privacy: litcharts@gdpr-rep.com


TABLE OF CONTENTS

 * Children’s Privacy
 * Personal Data Collected
   * When you sign up with LitCharts or CliffsNotes
   * Collected through your use of our Services
   * Collected about you from third party sources (LitCharts Service only)
   * Provided by you when you communicate with us
 * Our Uses
 * How We Share Your Personal Data
 * Deleting Your Account
 * Cookie Policy

CHILDREN’S PRIVACY

If you are under the age of 16 (or under the age of 18 and a resident of
Israel), please do not attempt to register for or otherwise use the LitCharts or
CliffsNotes Services, or send any personal data using the Services. If we learn
that personal data from a child under the age of 16 (or under 18 in Israel) has
been provided, we will delete that information as quickly as possible. If you
believe that a child under 16 (or under 18 in Israel) may have provided personal
data on LitCharts or CliffsNotes, please notify LitCharts LLC directly (see
contact information above).

PERSONAL DATA COLLECTED

WHEN YOU SIGN UP WITH LITCHARTS OR CLIFFSNOTES

When you create an account on LitCharts or CliffsNotes, we collect your email,
country of residence, and date of birth. On LitCharts only, we will also collect
user type (student, teacher/educator, parent, librarian, general interest
reader) and username.

If you sign up for a paid subscription on LitCharts or CliffsNotes, payment
information, such as card number, is collected and processed directly by our
third-party payment processors. Our payment processors are Stripe and PayPal (on
the LitCharts Service) and Stripe only (on the CliffsNotes Service). For
information on our payment processor’s collection, use and storage of your
personal data, please see the payment processor’s privacy policy. Our payment
processors do not share your full payment card information with us.

COLLECTED THROUGH YOUR USE OF OUR SERVICES

When you use our Services, we collect the following information:

 * Usage information (such as the date and time of visits, pages viewed, links
   to/from any page, and time spent in a session)
 * Device information (such as your internet protocol (IP) address, Internet
   service provider, operating system, and web browser type)
 * Location information (based on your IP address), to detect/identify fraud on
   our Services

COLLECTED ABOUT YOU FROM THIRD PARTY SOURCES (LITCHARTS SERVICE ONLY)

If you choose to create an account with us using a third party log-in service
(such as Facebook or Google), you will provide us or allow the log-in service to
provide us with your personal data, such as your email, name and/or username, if
available, and any other personal data specified by that third-party log-in
services. For more information about the personal data shared with LitCharts,
please see the third-party log-in services (Facebook or Google) privacy
policies.

In some cases, we may receive personal data about you from a third party, such
as your employer or academic institution, to enable your account setup to use
our Services.

PROVIDED BY YOU WHEN YOU COMMUNICATE WITH US

When you contact customer support, we collect your first and last name, email,
and any other personal data you may provide to us when you complete our customer
support form.

We also collect your email and any other personal data you may provide to us
when you respond to surveys or questionnaires we send for research purposes or
as part of our Services, or when you provide feedback.

OUR USES

In addition to the Our Shared Purposes section in Part One, we use the personal
data we collect about you for the following purposes:

 * Providing, customizing and improving the Services
   * Providing users with the products, services or information they request.
   * Providing support and assistance for the Services.
   * Improving the Services, including testing, research, internal analytics and
     product development.
   * Personalizing the Services, website content and communications based on
     users’ preferences.
   * Doing fraud protection, security and debugging.
   * Carrying out other business purposes stated when collecting users’ personal
     data or as otherwise set forth in applicable data privacy laws, such as the
     California Consumer Privacy Act and General Data Protection Regulation.
   * Creating and managing user accounts or other user profiles.
   * Processing orders or other transactions; billing.
 * Marketing the Services
   * Marketing and selling the Services.
   * Showing you advertisements, including interest-based or online behavioral
     advertising (CliffsNotes Service only).
 * Corresponding with you or others, as authorized by you
   * Responding to correspondence that we receive from you, contacting you when
     necessary or requested, and sending you information about us or the
     Services.
   * Sending emails and other communications according to your preferences or
     that display content that we think will interest you.
   * Communicating with individuals authorized by you.
 * Meeting legal requirements and enforcing legal terms
   * Fulfilling our legal obligations under applicable law, regulation, court
     order or other legal process (e.g., subpoenas or warrants), such as
     preventing, detecting and investigating security incidents and potentially
     illegal or prohibited activities.
   * Protecting the rights, property or safety of you, LitCharts and
     CliffsNotes, or another party.
   * Enforcing any agreements with you, including the LitCharts Terms of Service
     or CliffsNotes Terms of Service.

For UK and EEA residents, please see Additional Terms for European Economic Area
and UK Residents in Part One for our lawful basis for processing your personal
data for the purposes described above.

HOW WE SHARE YOUR PERSONAL DATA

In addition to the How We Share Your Personal Data Amongst Course Hero Companies
section in Part One, we share your personal data as reasonably necessary for the
purposes described below:

 * Service Providers. These third parties help us provide the Services or
   perform business functions on our behalf. They include:
   * Hosting, technology and communication providers
   * Support and customer service vendors
   * Analytics providers that provide analytics on web traffic or usage of our
     Services (e.g. tools that track user clicks or how visitors found our
     Services)
   * Payment processors
     * Our third party payment processors are listed in the When you sign up
       with LitCharts or CliffsNotes section. They collect your payment
       information necessary to process your payment and share limited payment
       information with us, as described in the Payment Data row in the chart
       below.
 * Advertising Partners (CliffsNotes Service only). These third parties help us
   market our services and provide you with other offers that may be of interest
   to you. They include:
   * Ad networks (including social media ad networks)
 * Parties You Authorize, Access or Authenticate When Using Our Services
   (LitCharts Service only).
   * Third-party log-in services
 * Legal Obligations. Third parties that carry out the activities set forth
   under the Meeting Legal Requirements and Enforcing Legal Terms section above.
 * Business Transfers. If we undergo a merger, acquisition, bankruptcy or other
   transaction in which a third party assumes control of our business (in whole
   or in part), your personal data may be transferred to that third party.
   Should one of these events occur, we will make reasonable efforts to notify
   you before your information becomes subject to different privacy and security
   policies and practices.

Below are the categories of third parties with whom we share your personal data
that we collect and have collected over the past 12 months.

Category of Personal DataPersonal Data We CollectCategories of Third Parties
With Whom We May Share this Personal Data:Profile or Contact Data
 * Email
 * Country
 * Date of birth
 * Username (LitCharts Service only)
 * User type (e.g., teacher, student, general interests, reader, librarian, and
   or parent) (LitCharts Service only)

 * Service Providers
 * Payment Processors

Payment Data
 * Card holder name
 * Billing address
 * Payment card type
 * Last 4 digits of payment card
 * Expiration date

 * Service Providers

Commercial Data
 * Purchase history
 * Consumer profiles

 * Service Providers

Online Identifiers
 * Unique identifiers such as account name and passwords

 * Service Providers

Device/IP Data
 * IP address
 * Type of device/operating system/browser used to access the Services

 * Service Providers
 * Analytics Providers

Web Analytics
 * Web page interactions
 * Non-identifiable request IDs

 * Advertising Partners (CliffsNotes Service only)
 * Analytics Providers

Third-Party Login Service Data (LitCharts Service only)
 * Email

 * Service Providers

Demographic Data
 * Age/date of birth
 * Postal code

 * Service Providers

Geolocation Data
 * IP-address-based location information

 * Service Providers

Other Identifying Information that You Voluntarily Choose to Provide
 * Identifying information in emails or letters you send us

 * Service Providers

DELETING YOUR ACCOUNT

You can delete the personal data LitCharts holds about you directly within your
user account, under “Account Settings”.

COOKIE POLICY

To view the LitCharts Cookie Policy, click here.

To view the CliffsNotes Cookie Policy, click here.

SYMBOLAB

Course Hero Symbolab Ltd. is the data controller of your personal data for the
purposes of delivering the Services (as defined in our Terms of Use). You can
contact us at:



Course Hero Symbolab Ltd.
Attn: Monique Ho, General Counsel
P.O. Box 39305
Tel Aviv, 6139201
Israel
support@symbolab.com




EEA and UK residents may contact our EU and UK based representative regarding
all requests related to data protection and privacy: symbolab@gdpr-rep.com


TABLE OF CONTENTS

 * Children’s Privacy
 * Personal Data Collection
   * When you sign up with Symbolab
   * Collected through your use of our Services
   * Collected about you from third party sources
   * Provided by you when you communicate with us
 * Our Uses
 * How We Share Your Personal Data
 * Deleting Your Account
 * Cookie Policy

CHILDREN’S PRIVACY

We do not knowingly collect or solicit personal data about children under 13
years of age; if you are a child under the age of 13, please do not attempt to
register for or otherwise use the Services or send us any personal data. If we
learn we have collected personal data from a child under 13 years of age, we
will delete that information as quickly as possible. If you believe that a child
under 13 years of age may have provided personal data to us, please contact
Course Hero Symbolab to provide that information (see the contact information
above).

If you are under the age of 16 and a resident of the EEA or the United Kingdom,
or under 18 and are a resident of Israel, please have your parent or guardian
contact us to provide consent for processing your personal data before you
attempt to register for or otherwise use the Services or send us any personal
data. Please see the contact information above .

PERSONAL DATA COLLECTED

WHEN YOU SIGN UP WITH SYMBOLAB

When you create an account on Symbolab, we collect your first and last name and
email. If you sign up to be a paying subscriber, we collect your billing email.
Payment information, such as card number, is collected and processed directly by
our third-party payment processors. Our payment processors are Google Pay, Apple
Pay, PayPal and Stripe. For information on our payment processor’s collection,
use and storage of your personal data, please see the payment processor’s
privacy policy. Our payment processors do not share your full payment card
information with us.

COLLECTED THROUGH YOUR USE OF OUR SERVICES

When you use our Services, we collect location information (based on your IP
address), to identify the applicable default language and regional subscription
offering on our Services.

COLLECTED ABOUT YOU FROM THIRD PARTY SOURCES

If you choose to create an account with us using a third-party log-in service
(such as Facebook, Office365 or Google), you will provide us or allow the
third-party social network or log-in service to provide us with your personal
data, such as your email and username, if available, and any other personal data
specified by that third-party log-in service.

For more information about the personal data shared with Symbolab, please see
the third-party log-in services (Facebook, Office365 or Google) privacy
policies.

PROVIDED BY YOU WHEN YOU COMMUNICATE WITH US

When you contact us to provide feedback, you have the option to provide us with
your name, email, and any other personal data.

When you contat us for customer support, we collect your email, device
information (operating system and web browser type), and any other personal data
you may choose to provide us.

When you respond to surveys or questionnaires we send for research purposes or
as part of our Services, we collect your email and any other personal data you
may choose to provide us.

OUR USES

In addition to the Our Shared Purposes section in Part One, we use the personal
data we collect about you for the following purposes:

 * Providing, customizing and improving the Services
   * Providing users with the products, services or information they request.
   * Providing support and assistance for the Services.
   * Improving the Services, including testing, research, internal analytics and
     product development.
   * Personalizing the Services, website content and communications based on
     users’ preferences.
   * Doing fraud protection, security and debugging.
   * Carrying out other business purposes stated when collecting users’ personal
     data or as otherwise set forth in applicable data privacy laws, such as the
     California Consumer Privacy Act and General Data Protection Regulation.
   * Creating and managing user accounts or other user profiles.
   * Processing orders or other transactions; billing.

 * Marketing the Services
   * Marketing and selling the Services.
   * Showing you advertisements, including interest-based or online behavioral
     advertising.

 * Corresponding with you
   * Responding to correspondence that we receive from you, contacting you when
     necessary or requested, and sending you information about us or the
     Services.
   * Sending emails and other communications according to your preferences or
     that display content that we think will interest you.

 * Meeting legal requirements and enforcing legal terms
   * Fulfilling our legal obligations under applicable law, regulation, court
     order or other legal process (e.g., subpoenas or warrants), such as
     preventing, detecting and investigating security incidents and potentially
     illegal or prohibited activities.
   * Protecting the rights, property or safety of you, Symbolab, or another
     party.
   * Enforcing any agreements with you, including our Terms of Use.

For UK and EEA residents, please see Additional Terms for European Economic Area
and UK Residents in Part One for our lawful basis for processing your personal
data for the purposes described above.

HOW WE SHARE YOUR PERSONAL DATA

In addition to the How We Share Your Personal Data Amongst Course Hero Companies
section in Part One, we share your personal data as reasonably necessary for the
purposes described below:

 * Service Providers. These third parties help us provide the Services or
   perform business functions on our behalf. They include:
   * Hosting, technology and communication providers
   * Analytics providers that provide analytics on web traffic or usage of our
     Services (e.g. tools that track user clicks or how visitors found our
     Services)
   * Payment processors
     * Our third party payment processors are listed in the When you sign up
       with Symbolab section. They collect your payment information necessary to
       process your payment and share limited payment information with us, as
       described in the Payment Data row in the chart below.
 * With Advertising Partners.
   * Ad networks (including social media ad networks)
 * Parties You Authorize, Access or Authenticate When Using Our Services.
   * Third-party log-in services
 * Legal Obligations. Third parties that carry out the activities set forth
   under Meeting Legal Requirements and Enforcing Legal Terms in the Our Uses
   section above.
 * Business Transfers. If we undergo a merger, acquisition, bankruptcy or other
   transaction in which a third party assumes control of our business (in whole
   or in part), your personal data may be transferred to that third party.
   Should one of these events occur, we will make reasonable efforts to notify
   you before your information becomes subject to different privacy and security
   policies and practices.

Below are the categories of third parties with whom we share your personal data
that we collect and have collected over the past 12 months.



Category of Personal DataPersonal Data We CollectCategories of Third Parties
With Whom We May Share this Personal Data:

Profile or Contact Data

 * First and last name
 * Email

 * Service Providers

Payment Data

 * Billing email
 * Card holder name
 * Billing address
 * Payment card type
 * Last 4 digits of payment card
 * Expiration date

 * Service Providers
 * Payment Processors

Commercial Data

 * Purchase history

 * Service Providers

Online Identifiers

 * Unique identifiers such as account name and passwords

 * Service Providers

Device/IP Data

 * Type of device/operating system/browser for support

 * Service Providers
 * Analytics Providers

Web Analytics

 * Browsing or search history
 * Web page interactions
 * Referring webpage/source through which users accessed the Services

 * Service Providers
 * Analytics Providers

Third-Party Login Service Data

 * Email
 * Username on social network or third-party login service

 * Service Providers

Geolocation Data

 * IP-address-based location information

 * Service Providers
 * Advertising Partners
 * Analytics Providers

Other Identifying Information that You Voluntarily Choose to Provide

 * Identifying information in emails or letters you send us

 * Service Providers

DELETING YOUR ACCOUNT

You can delete the personal data Symbolab holds about you directly within your
user account, under “Account Management”.

COOKIE POLICY

To view our Cookie Policy, click here.

QUILLBOT

QuillBot (Course Hero), LLC is the data controller of your personal data for the
purposes of delivering the Services (as defined in our Terms of Service). You
can contact us at:



QuillBot (Course Hero), LLC
Attn: Monique Ho, General Counsel
303 East Wacker, Suite 2101
Chicago, Illinois 60601 USA
support@quillbot.com



EEA and UK residents may contact our EU and UK based representative regarding
all requests related to data protection and privacy: quillbot@gdpr-rep.com


TABLE OF CONTENTS

 * Children’s Privacy
 * Personal Data Collected
   * When you sign up with QuillBot
   * Collected through your use of QuillBot
   * Collected about you from third party sources
 * Our Uses
 * How We Share Your Personal Data
 * Deleting Your Account
 * Cookie Policy

CHILDREN’S PRIVACY

We do not knowingly collect or solicit personal data about children under 13
years of age; if you are a child under the age of 13, please do not attempt to
register for or otherwise use the Services or send us any personal data. If we
learn we have collected personal data from a child under 13 years of age, we
will delete that information as quickly as possible. If you believe that a child
under 13 years of age may have provided personal data to us, please contact
QuillBot (Course Hero), LLC to provide that information (see the contact
information above ).

If you are under the age of 16 and a resident of the EEA or United Kingdom, or
under 18 and are a resident of Israel, please have your parent or guardian
contact us to provide consent for processing your personal data before you
attempt to register for or otherwise use the Services or send us any personal
data. Please see the contact information above .

PERSONAL DATA COLLECTED

WHEN YOU SIGN UP WITH QUILLBOT

When you register for an account to use our Services, we ask you for your name
and email. If you sign up for our premium Services, payment information, such as
card number, is collected and processed directly by our third-party payment
processors. Our payment processors are Amazon Pay, Stripe, PayPal, Chargebee,
and Apple Pay. For information on our payment processor’s collection, use and
storage of your personal data, please see the payment processor’s privacy
policy. Our payment processors do not share your full payment card information
with us.

COLLECTED THROUGH YOUR USE OF QUILLBOT

When you use our Services, we collect the following information:

 * Usage information (such as the date and time of visits, pages viewed, links
   to/from any page, and time spent in a session)
 * Device information (such as your internet protocol (IP) address, Internet
   service provider, operating system, and web browser type)
 * Location information (based on your IP address), to identify the applicable
   regional subscription offering and to detect/identify fraud on our Services

When you use our Services, we may also collect personal data you provide or
otherwise make available to us via our Services. For example, when you use the
plagiarism checker, we store a copy of your document, which includes any
information contained within. When you use our Paraphraser tool, we will collect
any information you paraphrase, including personal data you enter into
Paraphraser. When you upload documents to our Services, we will store both a
copy of the original document (or the text of the original document) as well as
the paraphrased version and any information contained within. When you use our
Co-Writer service, we will collect any information, including personal data, you
enter into your project(s) within Co-Writer.

If you use the voice recognition feature on Co-Writer for audio to text
conversion, the audio to text conversion occurs in real time and audio is not
stored by us; however, the text converted from audio input that is added by you
to your project(s) within Co-Writer is stored by us.

When you use the QuillBot for Chrome extension, the contents in the email you
prepare (excluding reply or forward content), chat messages you write (excluding
history or chats received), documents you create, search queries, and text you
input on multiline fields on websites you visit (“Your Content”), as transmitted
by you in connection with your use of our extension, will be used in real time
on our machine learning algorithm, after which Your Content is deleted from our
Services. We also collect URLs and usage information (in addition to the usage
information described immediately above), such as the number of times you
disable/enable the extension on a website, which we retain to help us understand
how you use this Service and to help us improve it. We only collect Your Content
when the QuillBot icon is displayed and enabled, indicating that Your Content
will be grammar checked or paraphrased. You can choose to disable the QuillBot
extension at any time on the top right corner of your browser. We do not access
your contacts, text in single-line input fields (which are more likely to
contain personal data), or content in fields marked “sensitive” such as credit
card, password, email address or email subject fields.

We use analytics services such as Google Analytics and Amplitude to collect and
process certain analytics data when you use our Services. These services may
also collect information about your use of other websites, apps, and online
resources. For more information about our use of these services, please see our
Cookie Policy . In addition, you can learn about Google’s practices by going to
https://www.google.com/policies/privacy/partners/ and opt out of them by
downloading the Google Analytics opt-out browser add-on, available at
https://tools.google.com/dlpage/gaoptout.

COLLECTED ABOUT YOU FROM THIRD PARTY SOURCES

If you choose to sign up with QuillBot using certain third-party log-in services
(such as Facebook or Google) you will provide us or allow the log-in service to
provide us with your personal data, such as your email, name and/or username, if
available, and any other personal data specified by that third-party log-in
service. For more information about the personal data shared with QuillBot,
please see the third-party log-in service’s (Facebook or Google) privacy
policies.

In some cases, we may receive personal data about you from a third party, such
as your employer or academic institution, to enable your account setup to use
our Services.

Provided by you when you communicate with us

When you contact us for more information about QuillBot or for customer support,
we collect your name, email, and the contents of your message to us.

If you subscribe to our newsletter, we will collect your email. When we send you
emails, we may track whether you open them to learn how to deliver a better
customer experience and improve our Services.

We collect your email and any other personal data you may provide to us when you
respond to surveys or questionnaires we send for research purposes or as part of
our Services; or when you provide feedback.

OUR USES

In addition to the Our Shared Purposes section in Part One of this policy, we
use the personal data we collect about you for the following purposes:

 * Providing, customizing and improving the Services
   * Providing users with the products, services or information they request.
   * Providing support and assistance for the Services.
   * Improving the Services, including testing, research, internal analytics and
     product development.
   * Personalizing the Services, website content and communications based on
     users’ preferences.
   * Doing fraud protection, security and debugging.
   * Carrying out other business purposes stated when collecting users’ personal
     data or as otherwise set forth in applicable data privacy laws, such as the
     California Consumer Privacy Act and General Data Protection Regulation.
   * Creating and managing user accounts or other user profiles.
   * Processing orders or other transactions; billing.
 * Marketing the Services
   * Marketing and selling the Services.
 * Corresponding with you or others, as authorized by you
   * Responding to correspondence that we receive from you, contacting you when
     necessary or requested, and sending you information about us or the
     Services.
   * Sending emails and other communications according to your preferences or
     that display content that we think will interest you.
   * Communicating with individuals authorized by you.
 * Meeting legal requirements and enforcing legal terms
   * Fulfilling our legal obligations under applicable law, regulation, court
     order or other legal process (e.g., subpoenas or warrants), such as
     preventing, detecting and investigating security incidents and potentially
     illegal or prohibited activities.
   * Protecting the rights, property or safety of you, QuillBot, or another
     party.
   * Enforcing any agreements with you, including our Terms of Service.
   * Fulfilling our legal obligations under applicable law, regulation, court
     order or other legal process (e.g., subpoenas or warrants), such as
     preventing, detecting and investigating security incidents and potentially
     illegal or prohibited activities.
   * Protecting the rights, property or safety of you, QuillBot, or another
     party.
   * Enforcing any agreements with you, including our Terms of Service.

For UK and EEA residents, please see Additional Terms for European Economic Area
and UK Residents in Part One of this policy for our lawful basis for processing
your personal data for the purposes described above.

HOW WE SHARE YOUR PERSONAL DATA

In addition to the How We Share Your Personal Data Amongst Course Hero Companies
section in Part One of this policy, we share your personal data as reasonably
necessary for the purposes described below:

 * Service Providers. These third parties help us provide the Services or
   perform business functions on our behalf. They include:
   * Hosting, technology and communication providers
   * Analytics providers that provide analytics on web traffic or usage of our
     Services (e.g. tools that track user clicks or how visitors found our
     Services)
   * o Support and customer service vendors
   * Payment processors
   * Our third party payment processors are listed in the When you sign up with
     QuillBot section. They collect your payment information necessary to
     process your payment and share limited payment information with us, as
     described in thePayment Data row in the chart below.
 * Advertising Partners. These third parties help us market our services and
   provide you with other offers that may be of interest to you. They include:
   * Marketing providers
 * Parties You Authorize, Access or Authenticate When Using Our Services.
   * Third-party log-in services
 * Legal Obligations. Third parties that carry out the activities set forth
   under Meeting Legal Requirements and Enforcing Legal Terms in the Our Uses
   section above.
 * Business Transfers. If we undergo a merger, acquisition, bankruptcy or other
   transaction in which a third party assumes control of our business (in whole
   or in part), your personal data may be transferred to that third party.
   Should one of these events occur, we will make reasonable efforts to notify
   you before your information becomes subject to different privacy and security
   policies and practices.

The below chart details the categories of third parties with whom we share your
personal data that we collect and have collected over the past 12 months.

Category of Personal Data

Personal Data We Collect

Categories of Third Parties With Whom We May Share this Personal Data:

Profile or Contact Data

 * First and last name
 * Email

 * Service Providers
 * Analytics Partners
 * Payment Processors

Payment Data

 * Billing address
 * Payment card type
 * Last 4 digits of payment card
 * Expiration date

 * Service Providers

Commercial Data

 * Purchase history

 * Service Providers
 * Analytics Partners

Online Identifiers

 * Unique identifiers such as account name and passwords

 * Service Providers

Device/IP Data

 * IP address
 * Device ID
 * Type of device/operating system/browser used to access the Services

 * Service Providers
 * Analytics Partners

Web Analytics

 * Browsing or search history
 * Web page interactions
 * Referring webpage/source through which you accessed the Services
 * Statistics associated with the interaction between device or browser and the
   Services

 * Service Providers
 * Analytics Partners

Third-Party Login Service Data

 * Email
 * Username on the social network

 * Service Providers
 * Analytics Partners

Geolocation Data

 * IP-address-based location information

 * Service Providers
 * Analytics Partners

Other Identifying Information that You Voluntarily Choose to Provide

 * Identifying information in emails or letters you send us

 * Service Providers

DELETING YOUR ACCOUNT

If you would like to delete the personal data QuillBot holds about you, you can
request this via the Contact Us page or by emailing support@quillbot.com

COOKIE POLICY

To view our Cookie Policy, click here.

SCRIBBR

Scribbr B.V. is the data controller of your personal data for the purposes of
delivering the Services (as defined in our Terms of Use). You can contact us at:



Scribbr B.V.
Attn: Monique Ho, General Counsel
Singel 542, 1017 AZ Amsterdam
The Netherlands Registered with the Dutch Chamber of Commerce under number
67863019
privacy-dpo@scribbr.com




TABLE OF CONTENTS

 * Children’s Privacy
 * Personal Data Collected
   * When you sign up with Scribbr
   * Collected through your use of Scribbr
   * Collected about you from third party sources
   * Provided by you when you communicate with us
 * Our Uses
 * How We Share Your Personal data
 * Additional Data Security
 * Additional Information On Data Rentention
 * Deleting Your Account
 * Cookie Policy

CHILDREN’S PRIVACY

We do not knowingly collect or solicit personal data about children under 13
years of age; if you are a child under the age of 13, please do not attempt to
register for or otherwise use the Services or send us any personal data. If we
learn we have collected personal data from a child under 13 years of age, we
will delete that information as quickly as possible. If you believe that a child
under 13 years of age may have provided personal data to us, please contact
Scribbr B.V. to provide that information (see the the contact information
above).

If you are under the age of 16 and a resident of the EEA or United Kingdom, or
under 18 and are a resident of Israel, please have your parent or guardian
contact us to provide consent for processing your personal data before you
attempt to register for or otherwise use the Services or send us any personal
data. Please see the contact information above.

PERSONAL DATA COLLECTED

WHEN YOU SIGN UP WITH SCRIBBR

When you sign up to use our Services, we collect:

 * Your name, email and telephone number
 * The user type: student, teacher or other user
 * Level of education
 * In which country you study
 * At which school you study
 * The field and year of study
 * The expected graduation date

You will have the option to provide us with billing name, email, and address, if
different from the name and email used to create an account with us.

COLLECTED THROUGH YOUR USE OF SCRIBBR

When you use our Services, we collect:

 * IP address to, among other things, identify the applicable tax for services
   rendered
 * Browsing history
 * Movements on our websites or websites of third parties gathered through
   tracking cookies. For detailed information about our use of cookies, please
   see our Cookie Policy.

We collect any identifying information in the content of the document(s) you
share with us. Specifically for proofreading services, we collect any
identifying information you share with us to help provide Services to you.

Payment information, such as card number, is collected and processed directly by
our third-party payment processors. Our payment processors are Adyen, Chargebee,
PayPal, Apple Pay,and Google Pay. For information on our payment processor’s
collection, use and storage of your personal data, please see the payment
processor’s privacy policy. Our payment processors do not share your full
payment card information with us.

COLLECTED ABOUT YOU FROM THIRD PARTY SOURCES

If you choose to sign up with Scribbr using a third-party log-in service, you
will provide us or allow the log-in service to provide us with your personal
data as specified by that third-party log-in service. For example, if you choose
to sign up using Facebook, you will provide us or allow Facebook to provide us
with your personal data, such as your name, email, and ID assigned to your
account, if available. If you use Google, you will provide us or allow Google to
provide us with your name, email, ID assigned to your account, and profile
picture, if available.

For more information about the personal data shared with us, please see the
third-party log-in services (Facebook and Google’s) privacy policies.

PROVIDED BY YOU WHEN YOU COMMUNICATE WITH US

When you contact customer support, we collect:

 * IP address
 * Your name, email and telephone number
 * Content of your message
 * Details with regard to any follow-up

We collect your email and any other personal data you may provide to us when you
respond to surveys or questionnaires we send for research purposes or as part of
our Services, or when you provide feedback.

OUR USES

In addition to the Our Shared Purposes section in Part One of this policy, we
use the personal data we collect about you for the following purposes:

 * Providing, customizing and improving the Services
   * Providing users with the products, services or information they request.
   * Providing support and assistance for the Services.
   * Improving the Services, including testing, research, internal analytics and
     product development.
   * Personalizing the Services, website content and communications based on
     users’ preferences.
   * Doing fraud protection, security and debugging.
   * Carrying out other business purposes stated when collecting users’ personal
     data or as otherwise set forth in applicable data privacy laws, such as the
     California Consumer Privacy Act and General Data Protection Regulation.
   * Creating and managing user accounts or other user profiles.
   * Processing orders or other transactions; billing.
 * Marketing the Services
   * Marketing and selling the Services.
   * Showing you advertisements, including interest-based or online behavioural
     advertising.
 * Corresponding with you
   * Responding to correspondence that we receive from you, contacting you when
     necessary or requested, and sending you information about us or the
     Services.
   * Sending emails and other communications according to your preferences or
     that display content that we think will interest you.
 * Meeting legal requirements and enforcing legal terms
   * Fulfilling our legal obligations under applicable law, regulation, court
     order or other legal process (e.g., subpoenas or warrants), such as
     preventing, detecting and investigating security incidents and potentially
     illegal or prohibited activities.
   * Protecting the rights, property or safety of you, Scribbr, or another
     party.
   * Enforcing any agreements with you, including our Terms of Use.

For UK and EEA residents, please see Additional Terms for European Economic Area
and UK Residents in Part One of this policy for our lawful basis for processing
your personal data for the purposes described above.

HOW WE SHARE YOUR PERSONAL DATA

In addition to the How We Share Your Personal Data Amongst Course Hero Companies
section in Part One, we share your personal data as reasonably necessary for the
purposes described below:

 * Service Providers. These third parties help us provide the Services or
   perform business functions on our behalf. They include:
   * Hosting, technology and communication providers
   * Support and customer service vendors
   * Analytics providers that provide analytics on web traffic or usage of our
     Services (e.g. tools that track user clicks or how visitors found our
     Services)
   * Payment processors
     * Our third party payment processors are listed in the Collected Through
       Your Use of Scribbr section. They collect your payment information
       necessary to process your payment and share limited payment information
       with Course Hero, as described in the Payment Data row in the chart
       below.
 * Advertising Partners. These third parties help us market our services and
   provide you with other offers that may be of interest to you. They include:
   * Ad networks (including social media ad networks)
 * Parties You Authorize, Access or Authenticate When Using Our Services.
 * Third-party log-in services
 * Legal Obligations. Third parties that carry out the activities set forth
   under Meeting Legal Requirements and Enforcing Legal in the Our Uses section
   above.
 * Business Transfers. If we undergo a merger, acquisition, bankruptcy or other
   transaction in which a third party assumes control of our business (in whole
   or in part), your personal data may be transferred to that third party.
   Should one of these events occur, we will make reasonable efforts to notify
   you before your information becomes subject to different privacy and security
   policies and practices.

Below are the categories of third parties with whom we share your personal data
that we collect and have collected over the past 12 months.

Category of Personal Data

Examples of Personal Data We Collect

Categories of Third Parties With Whom We May Share this Personal Data:

Profile or Contact Data

 * First and last name
 * Email
 * Phone number
 * User type: student, teacher or other user
 * Billing name, email, and address
 * Level of education
 * In which country you study
 * At which school you study
 * The field and year of study
 * The expected graduation date

 * Service Providers

Payment Data

 * Card holder name
 * Payment card type
 * First 6 and last 4 digits of payment card

 * Service Providers

Commercial Data

 * Purchase history
 * Consumer profiles

 * Service Providers
 * Analytics Partners

Online Identifiers

 * Unique identifiers such as account name and passwords

 * Parties Users Authorize, Access or Authenticate

Device/IP Data

 * IP address
 * Device ID
 * Domain server
 * Type of device/operating system/browser used to access the Services

 * Service Providers
 * Advertising Partners
 * Analytics Partners

Web Analytics

 * Browsing or search history
 * Web page interactions
 * Referring webpage/source through which you accessed the Services
 * Non-identifiable request IDs
 * Statistics associated with the interaction between device or browser and the
   Services

 * Analytics Partners

Third-Party Login Data

 * Email
 * Name and profile picture

 * Service Providers

Consumer Demographic Data

 * Postal code
 * Education level

 * Service Providers

Geolocation Data

 * IP-address-based location information

 * Advertising Partners
 * Analytics Partners

Other Identifying Information that You Voluntarily Choose to Provide

 * Identifying information in emails or letters you send us
 * Identifying information in the content of the document(s) you share with us
 * Specifically for proofreading services: any identifying information you share
   with us to help provide services to you

 * Service Providers

Provided below are the locations of third party recipients with whom we share
your personal data with:

Activity

Recipients

Location

Visiting our website

Data processors engaged by us, such as advertising companies and hosting
providers.

USA, The Netherlands, Germany, Ireland, Belgium

Using our Services

Data processors engaged by us, such as hosting providers and providers of
plagiarism software.

USA, The Netherlands, Ireland

Customer service or otherwise corresponding with you

Data processors engaged by us, such as hosting providers and providers of CRM
software.

USA, The Netherlands, Ireland, Germany

Other general purposes

Subcontractors or service providers such as auditing companies, consulting and
law firms, and insurance companies;

Data processors engaged by us, such as hosting providers;

Relevant authorities

USA, The Netherlands, Ireland, Germany

ADDITIONAL DATA SECURITY

In addition to the security measures identified in the Data Security section of
this policy, we take the following security measures to protect your personal
data:

 * all documents are uploaded to Scribbr via a secure connection;
 * logical and physical security (e.g. safe, doorman, firewall, network
   segmentation);
 * technical control of the authorizations (as limited as possible) and keeping
   log files;
 * management of the technical vulnerabilities (patch management);
 * keeping software up-to-date (e.g. browsers, virus scanners and operating
   systems);
 * making back-ups to safeguard availability and accessibility of the personal
   data;
 * automatic erasure of outdated personal data;

Examples of organizational security measures taken by us are:

 * special guidelines to which all employees and experts must abide, including
   confidentiality;
 * uploaded documents are never shared with third parties, nor are they
   published;
 * experts are obliged to delete your documents after having edited it;
   * assign responsibilities for information security;
   * promote privacy and security awareness among new and existing employees;
   * establish procedures to test, assess and evaluate security measures
     periodically;
      * check logfiles regularly;
 * using a protocol for handling data breaches and other security incidents;
 * conclude confidentiality, data processing and data protection agreements;
 * assess whether the same objectives can be achieved with less personal data;
 * provide access to personal data to as few people within the organization as
   possible; and
 * define the decision-making and underlying considerations per processing.

We have internal security policies in place in which it is further described how
we ensure an appropriate level of technical and organizational security
measures. We also have a data breach policy in place in which it is described
how we deal with a (possible) data breach.

ADDITIONAL INFORMATION ON DATA RETENTION

Supplementing Part One of this policy, we do not store your personal data any
longer than is strictly necessary for the purposes for which we process your
personal data. We have put in place the following Retention Policy to ensure
that your personal data are deleted after a reasonable period:

Activity

Retention period

Visiting our website

Please see our Cookie Policy

Using our Services

 * Your account: 3 years after your last activity on your account
 * Edited documents: 12 months after editing
 * Plagiarism checked documents:
   * Document as a whole: 1 month after the check
   * Results of the check: 12 months after the check
 * Citation Checker and Self Plagiarism Checker:
   * Quick checks: 60 minutes after the check
   * Regular checks: 90 days after the check

Customer service or otherwise corresponding with you

 * If you have an account: up until the deletion of your account
 * If you do not have an account: 6 months after the last date of contact

Job openings

1 month or, upon your request, 3 months after you have applied

Other general purposes

Retention terms depend on the relevant purpose. In any case, no longer than
necessary

You can always delete your documents and results before the standardized
retention terms manually via your account. Documents uploaded in the Citation
Checker / Self-Plagiarism Checker can be deleted by contacting us. Please find
our contact details in the contact information above.

DELETING YOUR ACCOUNT

If you would like to delete your account from the Scribbr platform, you can do
this directly by going to “Account” in “Settings.” If you choose to delete your
account: 1) your account information (first and last name, email address, phone
number, user type, and any other information you provided on your account) will
be deleted from the Scribbr platform, 2) all your uploaded documents and order
details will be deleted automatically; this is irrevocable, and you can never
use or enter this account again; 3) the Scribbr team will no longer have access
to your documents. This means we cannot deal with possible complaints, as we
cannot address complaints from deleted accounts.

If the CCPA, GDPR or other privacy law grants you the right to have your
personal data deleted entirely from Scribbr and you want to exercise that right,
please read Part One of this policy for how to submit your request.

COOKIE POLICY

To view our Cookie Policy, click here.


LEARN MORE

 * What is the DMCA?
 * What is Course Hero's policy on uploading?
 * How do I remove content from Course Hero?
 * How do I re-add content that was mistakenly removed?

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