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helpdesk.elas.uk.com Open in urlscan Pro
18.194.206.179  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.elas.uk.com/
Effective URL: https://helpdesk.elas.uk.com/support/home
Submission: On March 29 via automatic, source certstream-suspicious
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 2 countries across 7 domains to perform 25 HTTP transactions. The main IP is 18.194.206.179, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.elas.uk.com.
TLS certificate: Issued by R3 on March 29th 2021. Valid for: 3 months.
This is the only time helpdesk.elas.uk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 18.194.206.179 16509 (AMAZON-02)
3 143.204.202.47 16509 (AMAZON-02)
4 143.204.202.60 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
7 13.226.159.125 16509 (AMAZON-02)
1 143.204.202.91 16509 (AMAZON-02)
1 52.29.147.176 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 151.101.14.110 54113 (FASTLY)
2 162.247.243.146 13335 (CLOUDFLAR...)
25 10
4    18.194.206.179 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-194-206-179.eu-central-1.compute.amazonaws.com
helpdesk.elas.uk.com
3    143.204.202.47 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-202-47.fra53.r.cloudfront.net
assets1.freshservice.com
4    143.204.202.60 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-202-60.fra53.r.cloudfront.net
assets4.freshservice.com
assets5.freshservice.com
1    2a00:1450:4001:828::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
7    13.226.159.125 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-226-159-125.dus51.r.cloudfront.net
assets6.freshservice.com
assets3.freshservice.com
assets2.freshservice.com
assets10.freshservice.com
assets9.freshservice.com
1    143.204.202.91 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-202-91.fra53.r.cloudfront.net
assets8.freshservice.com
1    52.29.147.176 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-29-147-176.eu-central-1.compute.amazonaws.com
elashelpdesk.myfreshworks.com
2    2a00:1450:4001:808::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
1    151.101.14.110 (Frankfurt am Main, Germany)

ASN54113 (FASTLY, US)
js-agent.newrelic.com
2    162.247.243.146 (United States)

ASN13335 (CLOUDFLARENET, US)
bam-cell.nr-data.net
Domain Requested by
4 helpdesk.elas.uk.com 1 redirects helpdesk.elas.uk.com
3 assets4.freshservice.com helpdesk.elas.uk.com
3 assets1.freshservice.com helpdesk.elas.uk.com
2 bam-cell.nr-data.net js-agent.newrelic.com
2 fonts.gstatic.com fonts.googleapis.com
2 assets2.freshservice.com helpdesk.elas.uk.com
2 assets6.freshservice.com helpdesk.elas.uk.com
1 js-agent.newrelic.com helpdesk.elas.uk.com
1 assets5.freshservice.com helpdesk.elas.uk.com
1 assets9.freshservice.com assets8.freshservice.com
1 elashelpdesk.myfreshworks.com helpdesk.elas.uk.com
1 assets10.freshservice.com helpdesk.elas.uk.com
1 assets3.freshservice.com helpdesk.elas.uk.com
1 assets8.freshservice.com helpdesk.elas.uk.com
1 fonts.googleapis.com helpdesk.elas.uk.com
25 15

This site contains links to these domains. Also see Links.

Domain
www.freshservice.com
support.freshservice.com
freshservice.com
Subject Issuer Validity Valid
helpdesk.elas.uk.com
R3		 2021-03-29 -
2021-06-27		 3 months crt.sh
*.freshservice.com
Amazon		 2020-10-05 -
2021-11-06		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2021-03-11 -
2021-06-03		 3 months crt.sh
*.myfreshworks.com
Amazon		 2020-05-06 -
2021-06-05		 a year crt.sh
*.gstatic.com
GTS CA 1O1		 2021-03-11 -
2021-06-03		 3 months crt.sh
*.newrelic.com
GlobalSign Atlas R3 DV TLS CA 2020		 2021-03-22 -
2022-04-23		 a year crt.sh
*.nr-data.net
DigiCert SHA2 Secure Server CA		 2020-02-05 -
2022-02-08		 2 years crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.elas.uk.com/support/home
Frame ID: 9C00BA88337DD1C6539D3B4BE33F1DA6
Requests: 25 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://helpdesk.elas.uk.com/ HTTP 302
    https://helpdesk.elas.uk.com/support/home Page URL

Page Statistics

25
Requests

100 %
HTTPS

20 %
IPv6

7
Domains

15
Subdomains

10
IPs

2
Countries

570 kB
Transfer

2380 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.elas.uk.com/ HTTP 302
    https://helpdesk.elas.uk.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

25 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.elas.uk.com/support/
Redirect Chain
  • https://helpdesk.elas.uk.com/
  • https://helpdesk.elas.uk.com/support/home
30 KB
13 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.elas.uk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.194.206.179 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-194-206-179.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
19250989f2fa9d2d66208ee2ecb63cb0beda9fa4072e1194c4a625a297df4f65
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
helpdesk.elas.uk.com
:scheme
https
:path
/support/home
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 29 Mar 2021 09:38:43 GMT
content-type
text/html; charset=utf-8
status
200 OK
cache-control
max-age=0, private, must-revalidate
x-ratelimit-limit
1800
x-ratelimit-reset
290321103843
strict-transport-security
max-age=31536000;
referrer-policy
strict-origin-when-cross-origin
x-ratelimit-remaining
1799
x-xss-protection
1; mode=block
x-request-id
c0da2075-4c97-4a9a-b28b-88b57f7038d5
etag
W/"1688da2b9d7a952dbc990484867d618c"
x-runtime
0.046101
x-content-type-options
nosniff
set-cookie
_itildesk_session=b1pPd3ZYaGkvUXRTYWdocStiV244R2xSZXg5TVFqUVp0ZjVHSWQzeTlXVy9TYW1HYTkrQXg2VG5PMUhYTmFzUnJxeDdLZkhtUUw5UkpSOUlWdDdXcGFlOTZIOWpEcEVrZktVN3RpclZUTUlDQlV6Y2gzN2kyRE40a01xNjR0K3QwN2pZQ1dKRTdaQWJvS005emVBRzZSSzRwR2MvL2N2WXo0VHE1RFpTK2hBQkFMaXNpSUJldExDdnArMjZxV0gyLS1reWNYLzFSNHhkSHpjMCtoSjlxNFBnPT0%3D--4bc8a6b56c8f1fdcd2362c364197b1093f680582; path=/; HttpOnly; secure
content-encoding
gzip
x-envoy-upstream-service-time
53
x-trace-id
00-3cdc4e3e1bc359ea65d7641dd0fb128c-0c412ec0ab941c09-00
server
fwe

Redirect headers

date
Mon, 29 Mar 2021 09:38:43 GMT
content-type
text/html; charset=utf-8
location
https://helpdesk.elas.uk.com/support/home
status
302 Found
cache-control
no-cache, no-store, max-age=0, must-revalidate
strict-transport-security
max-age=31536000;
referrer-policy
strict-origin-when-cross-origin
pragma
no-cache
x-xss-protection
1; mode=block
x-request-id
e3f28ac2-3a07-454c-9aa0-3ed4f2f0e061
x-runtime
0.010044
x-frame-options
SAMEORIGIN
x-content-type-options
nosniff
expires
Fri, 01 Jan 1990 00:00:00 GMT
x-envoy-upstream-service-time
13
x-trace-id
00-32d4b6fa027e733c21265bb844c93a5e-e56cbce33122801e-00
server
fwe
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets1.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets1.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.elas.uk.com
URL: https://helpdesk.elas.uk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.202.47 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-202-47.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer
https://helpdesk.elas.uk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 08 Mar 2021 14:35:00 GMT
content-encoding
gzip
age
1796624
x-cache
Hit from cloudfront
content-length
3602
last-modified
Wed, 11 Mar 2020 09:33:17 GMT
server
AmazonS3
etag
"a906530368ce4c4d9591c863e99b8342"
x-amz-version-id
null
via
1.1 8b5bc0831e6dab612582614c3009efa7.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA53-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
6lJ5QT4yZb3tcuOhn6bYdvdHeDnopW-P7atdhDViZ_SzWnSwV1qJxA==
expires
Wed, 10 Jun 2020 11:14:11 GMT
en-portal-589918df2f17ced8a0f45f60b93f75868b866b5320ae4b0dcc51e14694b35312.js
assets4.freshservice.com/assets/cdn/i18n/ 		43 KB
12 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets4.freshservice.com/assets/cdn/i18n/en-portal-589918df2f17ced8a0f45f60b93f75868b866b5320ae4b0dcc51e14694b35312.js
Requested by
Host: helpdesk.elas.uk.com
URL: https://helpdesk.elas.uk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.202.60 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-202-60.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
589918df2f17ced8a0f45f60b93f75868b866b5320ae4b0dcc51e14694b35312

Request headers

Referer
https://helpdesk.elas.uk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Thu, 25 Mar 2021 11:36:17 GMT
content-encoding
gzip
age
338547
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
11965
last-modified
Thu, 25 Mar 2021 06:46:31 GMT
server
AmazonS3
etag
"2947a2b0c94f2386d60cfe5461fd4979"
x-amz-version-id
qaa4_NblriA3SkWjsPkbWkIkDyVJZXCW
via
1.1 f960fa0538fdb326fc338e984fa7ece9.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA53-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
XgCvZCz3e3YUOErX2GeidqxP2VnbcKT2qdOXAAhVubFC080meHAvFQ==
expires
Fri, 25 Mar 2022 12:46:30 GMT
theme.css
helpdesk.elas.uk.com/support_v2/ 		479 KB
77 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.elas.uk.com/support_v2/theme.css?v=FS251617009020
Requested by
Host: helpdesk.elas.uk.com
URL: https://helpdesk.elas.uk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.194.206.179 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-194-206-179.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
df6b531c346b4982d8d36cbf6f2084cab8cfc8a6c96c614c65dac42a7040bc70
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://helpdesk.elas.uk.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 29 Mar 2021 09:38:43 GMT
content-encoding
gzip
x-content-type-options
nosniff
status
200 OK
x-envoy-upstream-service-time
24
x-xss-protection
1; mode=block
x-request-id
2a6ad9aa-762e-4d35-96d1-9cea8a604eba
x-trace-id
00-36b685b74456dfa902367143668b7ccc-ff5a392818d3d124-00
x-runtime
0.017490
referrer-policy
strict-origin-when-cross-origin
server
fwe
x-frame-options
SAMEORIGIN
etag
W/"55079ae616830a75d192d5f0f811464e"
strict-transport-security
max-age=31536000;
content-type
text/css; charset=utf-8
cache-control
max-age=5184000, public
css2
fonts.googleapis.com/ 		6 KB
777 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.elas.uk.com
URL: https://helpdesk.elas.uk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
1aec52c8aaca84acd07baa466963482123150e30db43ddd01b1f75f39f14eca3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://helpdesk.elas.uk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Mon, 29 Mar 2021 09:38:35 GMT
server
ESF
date
Mon, 29 Mar 2021 09:38:43 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Mon, 29 Mar 2021 09:38:43 GMT
en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
assets6.freshservice.com/assets/cdn/support_v2_lang/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets6.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by
Host: helpdesk.elas.uk.com
URL: https://helpdesk.elas.uk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.226.159.125 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-159-125.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751

Request headers

Referer
https://helpdesk.elas.uk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 12 Feb 2021 05:57:18 GMT
content-encoding
gzip
age
3901286
x-cache
Hit from cloudfront
content-length
1030
last-modified
Fri, 05 Jun 2020 12:24:07 GMT
server
AmazonS3
etag
"6fd9f8239d5f81aac80f8be796b9a232"
x-amz-version-id
null
via
1.1 dfeaf865724e57eaac72220929416926.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
HsQjcTMBPdWoXyWpNVNSAIOA3s51ujmdZZCeFh3O4jzJw8RFOhUhow==
expires
Sat, 05 Jun 2021 18:24:06 GMT
portal_v2_head-57653e8d6ecca4f00feb6c578356b40699318a25ad54007075d0f366c5474b44.js
assets8.freshservice.com/assets/cdn/ 		2 MB
389 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets8.freshservice.com/assets/cdn/portal_v2_head-57653e8d6ecca4f00feb6c578356b40699318a25ad54007075d0f366c5474b44.js
Requested by
Host: helpdesk.elas.uk.com
URL: https://helpdesk.elas.uk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.202.91 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-202-91.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
57653e8d6ecca4f00feb6c578356b40699318a25ad54007075d0f366c5474b44

Request headers

Referer
https://helpdesk.elas.uk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Thu, 25 Mar 2021 11:36:18 GMT
content-encoding
gzip
age
338546
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
397380
last-modified
Thu, 25 Mar 2021 06:46:30 GMT
server
AmazonS3
etag
"5ca26be6435e65eaac5e5684950a32f1"
x-amz-version-id
PbJooNqoIXbBQanAgp6MslYcYb0oJusf
via
1.1 7549433a09d06354ea864d169b689e51.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA53-C1
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
5lkRh-Y1KjnmT1aRcnoFz2tj-DOowmsL-NWt9PMrpt0rxMcXgCRllg==
expires
Fri, 25 Mar 2022 12:46:29 GMT
portal_v2_print-4031fc7853a6c8552e54b5f2205aec600e76ba5ce39765de64de92a895b0bd75.css
assets3.freshservice.com/assets/cdn/ 		27 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets3.freshservice.com/assets/cdn/portal_v2_print-4031fc7853a6c8552e54b5f2205aec600e76ba5ce39765de64de92a895b0bd75.css
Requested by
Host: helpdesk.elas.uk.com
URL: https://helpdesk.elas.uk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.226.159.125 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-226-159-125.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4031fc7853a6c8552e54b5f2205aec600e76ba5ce39765de64de92a895b0bd75

Request headers

Referer
https://helpdesk.elas.uk.com/
User-Agent
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date
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x-content-type-options
nosniff
last-modified
Wed, 24 Jul 2019 01:19:00 GMT
server
sffe
age
496871
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15816
x-xss-protection
0
expires
Wed, 23 Mar 2022 15:37:32 GMT
glyphs-portal_e08a9fd0ff311b52347d6bb3d0d4e0b8.woff2
helpdesk.elas.uk.com/assets/portal_v2/ 		4 KB
4 KB 		Font
General
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Full URL
https://helpdesk.elas.uk.com/assets/portal_v2/glyphs-portal_e08a9fd0ff311b52347d6bb3d0d4e0b8.woff2
Requested by
Host: helpdesk.elas.uk.com
URL: https://helpdesk.elas.uk.com/support_v2/theme.css?v=FS251617009020
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.194.206.179 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-194-206-179.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
b596d7186ca7986516c9c8939889301df3e169a72d33abd675e74ddc7c677ba6

Request headers

Origin
https://helpdesk.elas.uk.com
Referer
https://helpdesk.elas.uk.com/support_v2/theme.css?v=FS251617009020
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-trace-id
00-29cc4e2e2ffcc241f5e2276e271fba80-e75b9da3f9129cf1-00
date
Mon, 29 Mar 2021 09:38:43 GMT
last-modified
Fri, 26 Mar 2021 07:40:30 GMT
server
fwe
etag
"605d8fee-1084"
content-type
application/octet-stream
cache-control
max-age=315360000
x-envoy-upstream-service-time
3
accept-ranges
bytes
content-length
4228
x-request-id
4853de74-0c44-4876-93a9-34b480497e4b
expires
Thu, 27 Mar 2031 09:38:43 GMT
avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
assets5.freshservice.com/assets/portal_v2/ 		1006 B
1019 B 		Image
General
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Full URL
https://assets5.freshservice.com/assets/portal_v2/avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
Requested by
Host: helpdesk.elas.uk.com
URL: https://helpdesk.elas.uk.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.202.60 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-202-60.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b

Request headers

Referer
https://helpdesk.elas.uk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Sat, 13 Feb 2021 09:01:03 GMT
content-encoding
gzip
age
3803861
x-cache
Hit from cloudfront
content-length
601
last-modified
Fri, 12 Jun 2020 03:20:37 GMT
server
AmazonS3
etag
"7463293a7de410a9b7989a4bf537439d"
x-amz-version-id
null
via
1.1 f960fa0538fdb326fc338e984fa7ece9.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA53-C1
accept-ranges
bytes
content-type
image/svg+xml
x-amz-cf-id
M46Bkv1MF0OawVA8vijCYjqjAxXWupRrnDEt3pP6dSSxLD7LXfjKow==
expires
Sat, 12 Jun 2021 09:20:36 GMT
nr-1208.min.js
js-agent.newrelic.com/ 		31 KB
12 KB 		Script
General
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https://js-agent.newrelic.com/nr-1208.min.js
Requested by
Host: helpdesk.elas.uk.com
URL: https://helpdesk.elas.uk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.14.110 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
4014ca31d3c8e768608a40ed160a405ae39836a5b2c43f256bee3bdf427dd67f

Request headers

Referer
https://helpdesk.elas.uk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-amz-version-id
RGJXhnJ2IqU3nLrOoxetOoKLCG4kx4sX
content-encoding
gzip
etag
"1a71e4208296f97b465116492f59124d"
x-amz-request-id
DQBP5F9F5JS7YNEW
x-cache
HIT
content-length
11777
x-amz-id-2
FVXg+AVnRXpg5FQr+SF/pThU/leQLF+WNEpdaO1CL+iLua/z4ohS/dyyLXoMlsVR4BDZQ3cHQSY=
x-served-by
cache-fra19138-FRA
last-modified
Wed, 10 Mar 2021 16:24:28 GMT
server
AmazonS3
x-timer
S1617010724.867282,VS0,VE0
date
Mon, 29 Mar 2021 09:38:43 GMT
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
1781
ae6cf37624
bam-cell.nr-data.net/1/ 		57 B
646 B 		Script
General
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Full URL
https://bam-cell.nr-data.net/1/ae6cf37624?a=499452259,128908150,94325866&v=1208.49599aa&to=dVZbRRBeXg5QS0tBFEZJWkMWHkRQGlELXwQZUFtVB0k%3D&rst=457&ck=1&ref=https://helpdesk.elas.uk.com/support/home&qt=1&ap=46&be=156&fe=402&dc=261&perf=%7B%22timing%22:%7B%22of%22:1617010723396,%22n%22:0,%22r%22:0,%22re%22:75,%22f%22:75,%22dn%22:75,%22dne%22:75,%22c%22:75,%22ce%22:75,%22rq%22:76,%22rp%22:145,%22rpe%22:146,%22dl%22:149,%22di%22:260,%22ds%22:260,%22de%22:261,%22dc%22:402,%22l%22:402,%22le%22:402%7D,%22navigation%22:%7B%22rc%22:1%7D%7D&fp=271&fcp=377&jsonp=NREUM.setToken
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1208.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
162.247.243.146 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d10c94b6cdb747904baee9070f003bb45849da46f8100b1320f286c21cbcaaa1

Request headers

Referer
https://helpdesk.elas.uk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Mon, 29 Mar 2021 09:38:44 GMT
Content-Encoding
gzip
CF-Cache-Status
DYNAMIC
Server
cloudflare
Expect-CT
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary
Accept-Encoding
Content-Type
text/javascript;charset=ISO-8859-1
Transfer-Encoding
chunked
Connection
keep-alive
CF-Ray
637820809ae5edff-CDG
cf-request-id
091ef2a4630000edffa194e000000001
Expires
Thu, 01 Jan 1970 00:00:00 GMT
ae6cf37624
bam-cell.nr-data.net/events/1/ 		24 B
496 B 		XHR
General
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Full URL
https://bam-cell.nr-data.net/events/1/ae6cf37624?a=499452259,128908150,94325866&v=1208.49599aa&to=dVZbRRBeXg5QS0tBFEZJWkMWHkRQGlELXwQZUFtVB0k%3D&rst=10457&ck=1&ref=https://helpdesk.elas.uk.com/support/home
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1208.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
162.247.243.146 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300

Request headers

Referer
https://helpdesk.elas.uk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
content-type
text/plain

Response headers

Date
Mon, 29 Mar 2021 09:38:54 GMT
CF-Cache-Status
DYNAMIC
Server
cloudflare
Expect-CT
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
Vary
Accept-Encoding
Content-Type
image/gif
Access-Control-Allow-Origin
https://helpdesk.elas.uk.com
Access-Control-Allow-Credentials
true
Connection
keep-alive
CF-Ray
637820bed85bedff-CDG
Content-Length
24
cf-request-id
091ef2cb450000edffb31e3000000001

Verdicts & Comments Add Verdict or Comment

207 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes boolean| crossOriginIsolated object| NREUM object| newrelic function| __nr_require object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN object| UTIL_DATA object| CUSTOM_PAGES number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| PAGINATE_CALLBACKS object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| EXECPTIONAL_PAGES object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm function| ticketUpdate undefined| LOCATIONS function| getParams object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
helpdesk.elas.uk.com/ Name: _x_w
Value: 7001
helpdesk.elas.uk.com/ Name: _itildesk_session
Value: R1dGaHV3RFVXNU9iOU9aT3hqV3dFQVhUbWorWUIwaHZEVVlUMG0yVWNpVWNNb0FLQ2pnU05CNDg0UkZpRVgwNWVsNVlNQUVkRzl4a2wwZmp1ZE5VbzNzd25PYmFQaUdjRFowMkJmeVNGS1RnSHVtaHQxaEdkRFF2OUdKMzB5NitIRitBc2VKVFdTNmdrV05LTUNpMllKWk1POEQ4alpUNk9NZndXdkZOUFFUc1NINTdTSFlSZEtYRzkxbksrQmN0LS03UFBXLzhLWU5YTHZ4K2NobjJNY0VnPT0%3D--597b796b13475cc62c1a609ce32041c070e47a4c
helpdesk.elas.uk.com/ Name: _x_m
Value: x_c

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
bam-cell.nr-data.net
elashelpdesk.myfreshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.elas.uk.com
js-agent.newrelic.com
13.226.159.125
143.204.202.47
143.204.202.60
143.204.202.91
151.101.14.110
162.247.243.146
18.194.206.179
2a00:1450:4001:808::2003
2a00:1450:4001:828::200a
52.29.147.176
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b
0c9cf152a0ad00d4f102c93c613c104914be5517ac8f8e0831727f8bfbe8b300
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1e4fea2f0c75cf0310c7d80d3bcb3c6d884107eeea602109dd0d3386b480331e
4014ca31d3c8e768608a40ed160a405ae39836a5b2c43f256bee3bdf427dd67f
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4c6622aaf9435302177e3c4d3a7ac2953c402e8d736d177162f4a9be812754ab
5105ddc1d07ae971c2e6d2af9e3322bf7580c831743b875cb5e9b01740fd7909
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589918df2f17ced8a0f45f60b93f75868b866b5320ae4b0dcc51e14694b35312
5a319fb3dbfc31ad92546e9621ffd2f60b7bd095a23ba294b8fd83d61df0a3d8
9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878
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b596d7186ca7986516c9c8939889301df3e169a72d33abd675e74ddc7c677ba6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