URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Submission: On June 04 via manual from US

Summary

This website contacted 3 IPs in 2 countries across 2 domains to perform 25 HTTP transactions. The main IP is 74.117.206.64, located in Elk Grove Village, United States and belongs to NETDYNAMICS - Oracle Corporation, US. The main domain is ul.custhelp.com.
This is the only time ul.custhelp.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
22 74.117.206.64 7160 (NETDYNAMICS)
3 104.111.219.84 16625 (AKAMAI-AS)
25 3
Apex Domain
Subdomains
Transfer
22 custhelp.com
ul.custhelp.com
218 KB
3 rnengage.com
www.rnengage.com
3 KB
25 2
Domain Requested by
22 ul.custhelp.com ul.custhelp.com
3 www.rnengage.com ul.custhelp.com
25 2

This site contains links to these domains. Also see Links.

Domain
www.ulworkplace.com
www.knowledgeatwork.com
cloud.oracle.com
Subject Issuer Validity Valid
*.rnengage.com
DigiCert SHA2 Secure Server CA
2018-05-23 -
2019-11-21
a year crt.sh

This page contains 2 frames:

Primary Page: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Frame ID: 8958DF6D7E559648609885A8767581A2
Requests: 23 HTTP requests in this frame

Frame: http://www.rnengage.com/api/1/javascript/acs.js
Frame ID: D622346D90EFFD17057371980A7469F8
Requests: 3 HTTP requests in this frame

Screenshot


Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /(?:Apache(?:$|\/([\d.]+)|[^\/-])|(?:^|)HTTPD)/i

Overall confidence: 100%
Detected patterns
  • env /^YAHOO$/i

Page Statistics

25
Requests

4 %
HTTPS

0 %
IPv6

2
Domains

2
Subdomains

3
IPs

2
Countries

221 kB
Transfer

507 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

25 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
ul.custhelp.com/app/home/track/
64 KB
13 KB
Document
General
Full URL
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
f2bfb0beeced9f4c602247e064c7531cfde428d535ea016ea239f4dceef51d28

Request headers

Host
ul.custhelp.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Accept-Encoding
gzip, deflate
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:20 GMT
Server
Apache
Cache-Control
no-cache
Expires
-1
Pragma
no-cache
Set-Cookie
cp_session=eU6kttzF_I_JAlWcMLh8_bylGDRxfoHNvXHrrXOH%7EojbAck7GNm9N3D0kAXnXfMMFLQRI6BKBMx6oGSncm9Xa7cL0Hj1zZndTocL1YTw9ajv3RkhH5zdm8elj9dZDVGHdo9nmSOp8DRpZfk_IJmxSuL61F2ZMwgqfHFXyeqU6SeQbPuFV1jLS3T805%7Er6beGHGOQpPgT3c3z85AKsANyAov828LkcsiSZbW0oIYb4odbZ%7E6DlBcSSiSx53LItMeq4LcWn3ixHR1K3G110tVsOz7iniCyljY5RmgxnUoHIBkCVVIwWURxf1sQ%21%21; path=/; httponly
RNT-Time
D=344275 t=1559679320747840
RNT-Machine
0.105
Content-Encoding
gzip
Content-Length
12170
Keep-Alive
timeout=15, max=90
Connection
Keep-Alive
Content-Type
text/html; charset=UTF-8
standard.themes.standard.SITE.css
ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/
19 KB
5 KB
Stylesheet
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.themes.standard.SITE.css
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
b7392f0a32f9b1ef17d19fec3dc56787d39f31b65da41392c3f7c55129a569b9

Request headers

Referer
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Content-Encoding
gzip
Last-Modified
Fri, 17 May 2019 15:56:57 GMT
Server
Apache
Content-Type
text/css
RNT-Time
D=2883 t=1559679321349573
RNT-Machine
0.105
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=97
Content-Length
5092
Expires
Thu, 04 Jul 2019 20:15:21 GMT
treeview-menu.css
ul.custhelp.com/rnt/rnw/yui_2.7/treeview/assets/
2 KB
1 KB
Stylesheet
General
Full URL
http://ul.custhelp.com/rnt/rnw/yui_2.7/treeview/assets/treeview-menu.css
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
ce6f9c23552102b84946aa345592d4084d5af841b2ecade57524e610cc7c1d2b

Request headers

Referer
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Content-Encoding
gzip
Last-Modified
Tue, 17 Nov 2015 03:34:43 GMT
Server
Apache
Content-Type
text/css
RNT-Time
D=2826 t=1559679321353169
RNT-Machine
0.104
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=97
Content-Length
645
Expires
Thu, 04 Jul 2019 20:15:21 GMT
www.gif
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/icons/
106 B
477 B
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/icons/www.gif
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
65b2eef17eac0fa84edc43d8978475f70c2ed58e30bf0d8274610633f7ee83de

Request headers

Referer
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/gif
RNT-Time
D=3422 t=1559679321470566
RNT-Machine
0.96
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
106
Expires
Thu, 04 Jul 2019 20:15:21 GMT
pdf.gif
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/icons/
988 B
1 KB
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/icons/pdf.gif
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
8074686b651a4a5a5513586010ae225b6507eadd1a507e16ba1588065109ef89

Request headers

Referer
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/gif
RNT-Time
D=2474 t=1559679321584375
RNT-Machine
0.67
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=94
Content-Length
988
Expires
Thu, 04 Jul 2019 20:15:21 GMT
RightNow.js
ul.custhelp.com/euf/rightnow/js/19.2.0.1.2.249/min/
213 KB
62 KB
Script
General
Full URL
http://ul.custhelp.com/euf/rightnow/js/19.2.0.1.2.249/min/RightNow.js
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
ee258a58da13641cf292cf05b89ae3c65c6fe2ff9e3a25dd5faab536a78f7a22

Request headers

Referer
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Content-Encoding
gzip
Last-Modified
Thu, 30 Apr 2015 06:18:09 GMT
Server
Apache
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=10342 t=1559679321429721
RNT-Machine
0.66
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Expires
Thu, 04 Jul 2019 20:15:21 GMT
standard.js
ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/
17 KB
4 KB
Script
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.js
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
1e535e9f431d608bb7ffa8342456999965c8cd2085d8b55785d741c7be73bac4

Request headers

Referer
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Content-Encoding
gzip
Last-Modified
Fri, 17 May 2019 15:56:56 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=1706 t=1559679321443211
RNT-Machine
0.105
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Content-Length
3952
Expires
Thu, 04 Jul 2019 20:15:21 GMT
home.js
ul.custhelp.com/euf/rightnow/optimized/1558108614/pages/
44 KB
9 KB
Script
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/pages/home.js
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
b057f263a3cb79c7b520780cf302194ff63521246be4666bfdb7cf7a757bf598

Request headers

Referer
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Content-Encoding
gzip
Last-Modified
Fri, 17 May 2019 15:56:57 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=4026 t=1559679321557278
RNT-Machine
0.69
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Content-Length
8374
Expires
Thu, 04 Jul 2019 20:15:21 GMT
treeview-min.js
ul.custhelp.com/rnt/rnw/yui_2.7/treeview/
31 KB
9 KB
Script
General
Full URL
http://ul.custhelp.com/rnt/rnw/yui_2.7/treeview/treeview-min.js
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
a9f7b7ee04ab9581e9042371b475e3b359b858655ab0e16de6147bb8b5871dc2

Request headers

Referer
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Content-Encoding
gzip
Last-Modified
Wed, 10 Jan 2018 22:36:58 GMT
Server
Apache
Content-Type
application/x-javascript
RNT-Time
D=4172 t=1559679321571154
RNT-Machine
0.71
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=98
Content-Length
8802
Expires
Thu, 04 Jul 2019 20:15:21 GMT
UL_pattern_grey.jpg
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/
19 KB
20 KB
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/UL_pattern_grey.jpg
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
4bf29fab0ecea95b77753f1a18cb95d0249f275341246fa44d0d195c5f750038

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/jpeg
RNT-Time
D=849 t=1559679321999993
RNT-Machine
0.106
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=99
Content-Length
19820
Expires
Thu, 04 Jul 2019 20:15:21 GMT
bg.png
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/
627 B
998 B
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/bg.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
eb80a164996f98081e957bf2e83d5aac685fbbf056d0e6c0d8d3a2f626823dd8

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:22 GMT
Last-Modified
Thu, 18 May 2017 18:25:07 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=1627 t=1559679322006232
RNT-Machine
0.67
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
627
Expires
Thu, 04 Jul 2019 20:15:22 GMT
ulps_support_serv_header.png
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/
5 KB
5 KB
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/ulps_support_serv_header.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
465ac973942fe55b4dadad8c095426a7a0c79637151332e6c140619e532b38e5

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2681 t=1559679321700330
RNT-Machine
0.80
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
4991
Expires
Thu, 04 Jul 2019 20:15:21 GMT
tabBackground.png
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/
750 B
1 KB
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/tabBackground.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
8294ad4f1f73a071b0f2c39855025ea77c78216e37f64f6dd184112d9ff01a93

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=1578 t=1559679321688921
RNT-Machine
0.96
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=97
Content-Length
750
Expires
Thu, 04 Jul 2019 20:15:21 GMT
truncated
/
67 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
475dac9a64f6ad7b2d94ce570219b11320acb90d6e28ffa97bd6617d19b2cdfb

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
image/png
buttonGradientCombo.png
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/
140 B
511 B
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/buttonGradientCombo.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
5898db0ae196380dedd0704e850bdca0616a37b513a3f74d8628dfbde3c548f6

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Fri, 13 Jan 2017 00:13:09 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2280 t=1559679321923055
RNT-Machine
0.100
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=89
Content-Length
140
Expires
Thu, 04 Jul 2019 20:15:21 GMT
ULsupport_questions.png
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/layout/
16 KB
16 KB
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/layout/ULsupport_questions.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
7e778c4ab0f29cb788946b9ecbd37b52a1971b9346f7212f3d6896d3f32ecd57

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=1821 t=1559679321810633
RNT-Machine
0.65
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=99
Content-Length
16226
Expires
Thu, 04 Jul 2019 20:15:21 GMT
ULsupport_contact.png
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/layout/
16 KB
16 KB
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/layout/ULsupport_contact.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
80b3a369e6f465780949b46308161cd34173b1ac4961ba56f332a6ea9690830b

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=1904 t=1559679321781816
RNT-Machine
0.66
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=91
Content-Length
15968
Expires
Thu, 04 Jul 2019 20:15:21 GMT
ULsupport_icon_feedback.png
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/layout/
15 KB
15 KB
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/layout/ULsupport_icon_feedback.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
f6dcd377b1fd8d96d3de2f127b8a08b64999c1024f1245ee64f1cb6dd99178ef

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=1988 t=1559679321817474
RNT-Machine
0.71
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=90
Content-Length
15479
Expires
Thu, 04 Jul 2019 20:15:21 GMT
ULsupport_icon_website.png
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/layout/
15 KB
16 KB
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/layout/ULsupport_icon_website.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
3140bd8537df0555c25c97f8cadbcf0caf33832e9f2d86657daa2dcf90323b3d

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=1482 t=1559679321893213
RNT-Machine
0.71
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=97
Content-Length
15828
Expires
Thu, 04 Jul 2019 20:15:21 GMT
ULsupport_icon_blog.png
ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/layout/
15 KB
16 KB
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/images/layout/ULsupport_icon_blog.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
eadda5325db01c40d5e91eda5fe0b808d9945d566f6d7745775251f2fbcf00cd

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/templates/standard.themes.standard.SITE.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Wed, 24 May 2017 21:13:33 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=2156 t=1559679321886690
RNT-Machine
0.106
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
15729
Expires
Thu, 04 Jul 2019 20:15:21 GMT
PoweredByOracle.png
ul.custhelp.com/euf/rightnow/images/
3 KB
3 KB
Image
General
Full URL
http://ul.custhelp.com/euf/rightnow/images/PoweredByOracle.png
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
163cc3c9f307407c876a617edd0496f7a70c94c4742354824f94438ebada4679

Request headers

Referer
http://ul.custhelp.com/euf/rightnow/optimized/1558108614/themes/standard/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:21 GMT
Last-Modified
Thu, 09 Aug 2012 20:04:27 GMT
Server
Apache
Content-Type
image/png
RNT-Time
D=1173 t=1559679321773789
RNT-Machine
0.70
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
2803
Expires
Thu, 04 Jul 2019 20:15:21 GMT
acs.js
www.rnengage.com/api/1/javascript/ Frame D622
5 KB
3 KB
Script
General
Full URL
http://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Server
104.111.219.84 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-111-219-84.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

Referer
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:22 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.32
Connection
keep-alive
Content-Length
2498
Expires
Sun, 09 Jun 2019 00:00:09 GMT
e.js
www.rnengage.com/api/e/ca84048/ Frame D622
175 B
551 B
Script
General
Full URL
https://www.rnengage.com/api/e/ca84048/e.js
Requested by
Host: ul.custhelp.com
URL: http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.111.219.84 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-111-219-84.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
49a3a25026955913bf14191d234a78b275ee70ed86aa63d64004ce83fcefee99

Request headers

Referer
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:23 GMT
ETag
3LHvC7nt
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.34
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Tue, 11 Jun 2019 14:28:16 GMT
treeview-menu-sprite.gif
ul.custhelp.com/rnt/rnw/yui_2.7/treeview/assets/
380 B
750 B
Image
General
Full URL
http://ul.custhelp.com/rnt/rnw/yui_2.7/treeview/assets/treeview-menu-sprite.gif
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
677969451dc256c53f8830a3ab10f8d1c7214b805b7d06630bb0edcf2374f282

Request headers

Referer
http://ul.custhelp.com/rnt/rnw/yui_2.7/treeview/assets/treeview-menu.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:22 GMT
Last-Modified
Tue, 17 Nov 2015 03:34:43 GMT
Server
Apache
Content-Type
image/gif
RNT-Time
D=1517 t=1559679322121301
RNT-Machine
0.70
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=93
Content-Length
380
Expires
Thu, 04 Jul 2019 20:15:22 GMT
treeview-menu-loading.gif
ul.custhelp.com/rnt/rnw/yui_2.7/treeview/assets/
3 KB
3 KB
Image
General
Full URL
http://ul.custhelp.com/rnt/rnw/yui_2.7/treeview/assets/treeview-menu-loading.gif
Protocol
HTTP/1.1
Server
74.117.206.64 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),
Reverse DNS
vipmw01.rightnowtech.com
Software
Apache /
Resource Hash
35c8ca556769708aa8bbec80505d93d36d4e90e5e2cd6bddc0bd8e5b2a6480f7

Request headers

Referer
http://ul.custhelp.com/rnt/rnw/yui_2.7/treeview/assets/treeview-menu.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Tue, 04 Jun 2019 20:15:22 GMT
Last-Modified
Thu, 18 Aug 2016 02:11:16 GMT
Server
Apache
Content-Type
image/gif
RNT-Time
D=1455 t=1559679322123951
RNT-Machine
0.95
Cache-Control
max-age=2592000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=89
Content-Length
2673
Expires
Thu, 04 Jul 2019 20:15:22 GMT
r
www.rnengage.com/api/1/ Frame D622
43 B
230 B
Image
General
Full URL
http://www.rnengage.com/api/1/r?Z=hpC2OCYZZ&s=Dd4nisgo&uh=1ec0887c&uc=ul.custhelp.com%2Fapp%2Fhome&b=ca84048&i=puresafety%3Aul&f=rnw&p=Customer%20Portal&v=19.2.0.1-b249-sp2&e=3LHvC7nt&%230:redirectCount=0&%230:navType=0&%231:redirectCount=0&%231:navType=0&a=script-page,view&n=script-page,response,i,682|script-page,load,i,1510
Protocol
HTTP/1.1
Server
104.111.219.84 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a104-111-219-84.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
http://ul.custhelp.com/app/home/track/AvMY7QrKDv8S~TLZGg0e~yJx~PkqwC75Mv9X~zj~PP_e
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma
No-cache
RNT-Machine
0.33
Cache-Control
No-store
Connection
keep-alive
Date
Tue, 04 Jun 2019 20:15:23 GMT
Content-Length
43
Content-Type
image/gif

Verdicts & Comments Add Verdict or Comment

6 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onselectstart object| onselectionchange function| queueMicrotask object| YAHOO object| RightNow object| _rnq

0 Cookies

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ul.custhelp.com
www.rnengage.com
104.111.219.84
74.117.206.64
163cc3c9f307407c876a617edd0496f7a70c94c4742354824f94438ebada4679
1e535e9f431d608bb7ffa8342456999965c8cd2085d8b55785d741c7be73bac4
3140bd8537df0555c25c97f8cadbcf0caf33832e9f2d86657daa2dcf90323b3d
35c8ca556769708aa8bbec80505d93d36d4e90e5e2cd6bddc0bd8e5b2a6480f7
465ac973942fe55b4dadad8c095426a7a0c79637151332e6c140619e532b38e5
475dac9a64f6ad7b2d94ce570219b11320acb90d6e28ffa97bd6617d19b2cdfb
49a3a25026955913bf14191d234a78b275ee70ed86aa63d64004ce83fcefee99
4bf29fab0ecea95b77753f1a18cb95d0249f275341246fa44d0d195c5f750038
5898db0ae196380dedd0704e850bdca0616a37b513a3f74d8628dfbde3c548f6
5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce
65b2eef17eac0fa84edc43d8978475f70c2ed58e30bf0d8274610633f7ee83de
677969451dc256c53f8830a3ab10f8d1c7214b805b7d06630bb0edcf2374f282
7e778c4ab0f29cb788946b9ecbd37b52a1971b9346f7212f3d6896d3f32ecd57
8074686b651a4a5a5513586010ae225b6507eadd1a507e16ba1588065109ef89
80b3a369e6f465780949b46308161cd34173b1ac4961ba56f332a6ea9690830b
8294ad4f1f73a071b0f2c39855025ea77c78216e37f64f6dd184112d9ff01a93
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a
a9f7b7ee04ab9581e9042371b475e3b359b858655ab0e16de6147bb8b5871dc2
b057f263a3cb79c7b520780cf302194ff63521246be4666bfdb7cf7a757bf598
b7392f0a32f9b1ef17d19fec3dc56787d39f31b65da41392c3f7c55129a569b9
ce6f9c23552102b84946aa345592d4084d5af841b2ecade57524e610cc7c1d2b
eadda5325db01c40d5e91eda5fe0b808d9945d566f6d7745775251f2fbcf00cd
eb80a164996f98081e957bf2e83d5aac685fbbf056d0e6c0d8d3a2f626823dd8
ee258a58da13641cf292cf05b89ae3c65c6fe2ff9e3a25dd5faab536a78f7a22
f2bfb0beeced9f4c602247e064c7531cfde428d535ea016ea239f4dceef51d28
f6dcd377b1fd8d96d3de2f127b8a08b64999c1024f1245ee64f1cb6dd99178ef