Submitted URL: https://helpy.open.edu.au/
Effective URL: https://helpy.open.edu.au/support/home
Submission: On March 14 via api from US — Scanned from US

Summary

This website contacted 7 IPs in 2 countries across 4 domains to perform 23 HTTP transactions. The main IP is 13.55.139.5, located in Sydney, Australia and belongs to AMAZON-02, US. The main domain is helpy.open.edu.au.
TLS certificate: Issued by R3 on March 12th 2024. Valid for: 3 months.
This is the only time helpy.open.edu.au was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 13.55.139.5 16509 (AMAZON-02)
7 3.162.3.122 16509 (AMAZON-02)
1 52.85.132.42 16509 (AMAZON-02)
6 52.85.132.18 16509 (AMAZON-02)
3 3.161.213.69 16509 (AMAZON-02)
1 54.192.51.63 16509 (AMAZON-02)
2 3.227.215.85 14618 (AMAZON-AES)
23 7
Apex Domain
Subdomains
Transfer
17 freshservice.com
assets4.freshservice.com — Cisco Umbrella Rank: 33372
assets9.freshservice.com — Cisco Umbrella Rank: 33519
assets8.freshservice.com — Cisco Umbrella Rank: 33575
assets.freshservice.com — Cisco Umbrella Rank: 58246
assets1.freshservice.com — Cisco Umbrella Rank: 33413
assets2.freshservice.com — Cisco Umbrella Rank: 33578
assets7.freshservice.com — Cisco Umbrella Rank: 33535
assets10.freshservice.com — Cisco Umbrella Rank: 33573
assets5.freshservice.com — Cisco Umbrella Rank: 33574
assets3.freshservice.com — Cisco Umbrella Rank: 33563
515 KB
4 open.edu.au
helpy.open.edu.au
143 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 21570
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 56549
71 KB
23 4
Domain Requested by
4 helpy.open.edu.au 1 redirects helpy.open.edu.au
3 assets10.freshservice.com helpy.open.edu.au
assets1.freshservice.com
3 assets1.freshservice.com helpy.open.edu.au
3 assets.freshservice.com helpy.open.edu.au
assets.freshservice.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 assets2.freshservice.com helpy.open.edu.au
1 assets3.freshservice.com helpy.open.edu.au
1 assets5.freshservice.com helpy.open.edu.au
1 assets7.freshservice.com helpy.open.edu.au
1 fe-perf-assets.freshworks.com helpy.open.edu.au
1 assets8.freshservice.com helpy.open.edu.au
1 assets9.freshservice.com helpy.open.edu.au
1 assets4.freshservice.com helpy.open.edu.au
23 13

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
support.freshservice.com
Subject Issuer Validity Valid
helpy.open.edu.au
R3
2024-03-12 -
2024-06-10
3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01
2023-09-22 -
2024-10-20
a year crt.sh
*.freshworks.com
Amazon RSA 2048 M01
2023-07-15 -
2024-08-12
a year crt.sh
rum.haystack.es
Amazon RSA 2048 M02
2024-01-22 -
2025-02-18
a year crt.sh

This page contains 1 frames:

Primary Page: https://helpy.open.edu.au/support/home
Frame ID: D20D0E79B4D50CC4D700F45C1B675657
Requests: 22 HTTP requests in this frame

Screenshot

Page Title

Support : OUA

Page URL History Show full URLs

  1. https://helpy.open.edu.au/ HTTP 302
    https://helpy.open.edu.au/support/home Page URL

Page Statistics

23
Requests

100 %
HTTPS

0 %
IPv6

4
Domains

13
Subdomains

7
IPs

2
Countries

729 kB
Transfer

3067 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpy.open.edu.au/ HTTP 302
    https://helpy.open.edu.au/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

23 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpy.open.edu.au/support/
Redirect Chain
  • https://helpy.open.edu.au/
  • https://helpy.open.edu.au/support/home
122 KB
35 KB
Document
General
Full URL
https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.55.139.5 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-55-139-5.ap-southeast-2.compute.amazonaws.com
Software
fwe /
Resource Hash
14b91b5bdab819162d6f4f976d935a2cdcd0f63815e36d4caba048f6316df4b5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36
accept-language
en-US,en;q=0.9

Response headers

cache-control
max-age=0, private, no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 14 Mar 2024 04:46:21 GMT
etag
W/"14b91b5bdab819162d6f4f976d935a2c"
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.ap-southeast-2.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
116
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-permitted-cross-domain-policies
none
x-ratelimit-remaining
499
x-ratelimit-total
500
x-ratelimit-used-currentrequest
1
x-request-id
777d7dc8-90bb-9127-bc0e-f90000a2f9b9
x-runtime
0.105322
x-trace-id
00-d51c54814271734fe80d5f63a4579921-dbddbf22d28de644-01
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store
content-type
text/html; charset=utf-8
date
Thu, 14 Mar 2024 04:46:21 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpy.open.edu.au/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.ap-southeast-2.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
15
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
none
x-request-id
7d66eb41-9bb2-4943-bc89-83f9a754668e
x-runtime
0.011081
x-trace-id
00-51e4499102bcd6319acc29e3bab346f3-fc2145653b176f68-00
x-xss-protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets4.freshservice.com/assets/cdn/
10 KB
4 KB
Script
General
Full URL
https://assets4.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.162.3.122 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-162-3-122.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Sun, 19 Nov 2023 15:17:37 GMT
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
gzip
via
1.1 2080aae7ace369c71819923852e1b17e.cloudfront.net (CloudFront)
x-amz-cf-pop
YUL62-P2
age
9984526
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
zlph2QqVXh7C0hVFmF27OghpeqPtTRsD-BVUTAwpZKZx-HxfMIO4_w==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-8dd9b7c2c65516dc483cd64322c0d2421cda836f0d4d97883857aadb9d52cde1.js
assets9.freshservice.com/assets/cdn/i18n/
58 KB
16 KB
Script
General
Full URL
https://assets9.freshservice.com/assets/cdn/i18n/en-portal-8dd9b7c2c65516dc483cd64322c0d2421cda836f0d4d97883857aadb9d52cde1.js
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.85.132.42 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-132-42.iad50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
8dd9b7c2c65516dc483cd64322c0d2421cda836f0d4d97883857aadb9d52cde1

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Wed, 28 Feb 2024 14:37:58 GMT
content-encoding
gzip
via
1.1 ec22576e88e707bf58c11e0ee75d019c.cloudfront.net (CloudFront)
x-amz-version-id
VuxqXMRZ4s_kNUFYBkCF9DriztRweMtQ
x-amz-cf-pop
IAD50-C2
age
1260505
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
15971
last-modified
Wed, 28 Feb 2024 13:10:07 GMT
server
AmazonS3
etag
"2fb4310dcdfeca0c468266ec6c709b1d"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
o1XVzDWVyoojKqKhy0qrnQZNRaigttz549Nd-K1wkKv3lXvyHagALQ==
expires
Thu, 27 Feb 2025 19:10:06 GMT
theme.css
helpy.open.edu.au/support_v2/
676 KB
102 KB
Stylesheet
General
Full URL
https://helpy.open.edu.au/support_v2/theme.css?v=FS121704757973
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.55.139.5 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-55-139-5.ap-southeast-2.compute.amazonaws.com
Software
fwe /
Resource Hash
235b64eeb87f9af6c95a6e2ebab77fbde39b742acd25ec980a9c10a2e76727a8
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Thu, 14 Mar 2024 04:46:22 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-permitted-cross-domain-policies
none
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
status
200 OK
x-envoy-upstream-service-time
31
x-xss-protection
1; mode=block
x-request-id
3627f59c-942a-4223-8fae-da3f2ff0ead6
x-trace-id
00-8da3d16e12b7a6b8f5f52418049337d5-9e9c87082f4c2fdf-00
x-runtime
0.026320
referrer-policy
strict-origin-when-cross-origin
server
fwe
etag
W/"235b64eeb87f9af6c95a6e2ebab77fbd"
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.ap-southeast-2.freshedge.net/nelreports/freshservice"}]}
content-type
text/css; charset=utf-8
cache-control
max-age=5259492, public
csat-response-b51a97ad70ce6b84b101904ce56a1cb37b55a86abc161026acd55c340687e8e8.css
assets8.freshservice.com/assets/cdn/
38 KB
7 KB
Stylesheet
General
Full URL
https://assets8.freshservice.com/assets/cdn/csat-response-b51a97ad70ce6b84b101904ce56a1cb37b55a86abc161026acd55c340687e8e8.css
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.85.132.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-132-18.iad50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b51a97ad70ce6b84b101904ce56a1cb37b55a86abc161026acd55c340687e8e8

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Wed, 28 Feb 2024 14:37:58 GMT
content-encoding
gzip
via
1.1 67711c5cba0352ee130f60f6cc103e0a.cloudfront.net (CloudFront)
x-amz-version-id
F7l1NYHSdiEkI0jKGo..mNYpgpE3Oce9
x-amz-cf-pop
IAD50-C2
age
1260505
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
6860
last-modified
Wed, 28 Feb 2024 13:10:09 GMT
server
AmazonS3
etag
"e93a6179466cce9e3fd567bf4ac69e9b"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
OlNt7IpEAC-oikW4EkyafgN8oABfGSrKpFDCHODhfslNS-6qAfNrhw==
expires
Thu, 27 Feb 2025 19:10:07 GMT
v2-roboto.css
assets.freshservice.com/portal-fonts/css/
7 KB
7 KB
Stylesheet
General
Full URL
https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.161.213.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-161-213-69.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
28635bf7462573963805730e08045abfff3cb987d1781b368df9af6435ff1100

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Wed, 13 Mar 2024 04:49:49 GMT
via
1.1 f4979fa9d388cee1327b2a7fad0fcbfa.cloudfront.net (CloudFront)
last-modified
Wed, 15 Dec 2021 12:40:51 GMT
server
AmazonS3
x-amz-cf-pop
YUL62-P1
age
86194
etag
"14c123fd11a22bc73a28eaead1ebc41f"
x-cache
Hit from cloudfront
content-type
text/css
accept-ranges
bytes
content-length
7066
x-amz-cf-id
UiUZVOTCzk54CLiOSf4E6xhD9FoL_Rje6L5L88-4RAQonsX_tIlfQA==
en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
assets1.freshservice.com/assets/cdn/support_v2_lang/
2 KB
1 KB
Script
General
Full URL
https://assets1.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.85.132.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-132-18.iad50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Wed, 10 Jan 2024 01:23:04 GMT
x-amz-version-id
s_.trZiVeASUD9Zmf6_fOpLgqmKCk_Kg
content-encoding
gzip
via
1.1 5451b84324d9bca0bdd03e4c4009ae10.cloudfront.net (CloudFront)
x-amz-cf-pop
IAD50-C2
age
5541799
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:55 GMT
server
AmazonS3
etag
W/"9228b445748711d9345044f92c2ef46b"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
LsFaTJX3mt28eirOiXPgXXXwtPOvDatRIVZu95FCwwedJtZ7Tfyftw==
expires
Sat, 19 Nov 2022 14:58:54 GMT
portal_v2_head-3de6290fef6790154262d47e516691d8f5c26036daa774d078961452339a2a66.js
assets1.freshservice.com/assets/cdn/
2 MB
437 KB
Script
General
Full URL
https://assets1.freshservice.com/assets/cdn/portal_v2_head-3de6290fef6790154262d47e516691d8f5c26036daa774d078961452339a2a66.js
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.85.132.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-132-18.iad50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
3de6290fef6790154262d47e516691d8f5c26036daa774d078961452339a2a66

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Wed, 28 Feb 2024 14:37:58 GMT
content-encoding
gzip
via
1.1 5451b84324d9bca0bdd03e4c4009ae10.cloudfront.net (CloudFront)
x-amz-version-id
y0rKWptwdS7LZi3J1QyT7TkzGlhLYgeA
x-amz-cf-pop
IAD50-C2
age
1260505
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
446214
last-modified
Wed, 28 Feb 2024 13:10:09 GMT
server
AmazonS3
etag
"248c2cf7275403334cd1375467b5b399"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
xghzHZxiAfLrhLI1iypTLATgmKvuug3GXB2qSDSmXMwjxiCx2zG58g==
expires
Thu, 27 Feb 2025 19:10:07 GMT
portal_v2_print-cb18da5220c94dd91101c777cf2bacfde6f8fbfd55115c3c4d62fcc1b44f6b57.css
assets2.freshservice.com/assets/cdn/
34 KB
5 KB
Stylesheet
General
Full URL
https://assets2.freshservice.com/assets/cdn/portal_v2_print-cb18da5220c94dd91101c777cf2bacfde6f8fbfd55115c3c4d62fcc1b44f6b57.css
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.85.132.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-132-18.iad50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
cb18da5220c94dd91101c777cf2bacfde6f8fbfd55115c3c4d62fcc1b44f6b57

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Wed, 10 Jan 2024 01:12:17 GMT
content-encoding
gzip
via
1.1 67711c5cba0352ee130f60f6cc103e0a.cloudfront.net (CloudFront)
x-amz-version-id
QPZptBy_DIX3mX8kjd0evB8zxdtTjRN_
x-amz-cf-pop
IAD50-C2
age
5542446
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
4701
last-modified
Mon, 08 Jan 2024 10:16:01 GMT
server
AmazonS3
etag
"6774545c1bf928df8774c7b80d982668"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
q5VWwpxnPl0DucEOh7deskj3bWblsmIFDZ38BFRNeGIBaMtq8gZUfw==
expires
Tue, 07 Jan 2025 16:16:00 GMT
analytics-2.0.0-beta.5.js
fe-perf-assets.freshworks.com/v2/
71 KB
71 KB
Script
General
Full URL
https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
54.192.51.63 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-54-192-51-63.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7519c53ed135a2bc0a185a677e8aae7b023e48e94be75617e40a1ef50206a9cc

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Mon, 11 Mar 2024 21:02:52 GMT
via
1.1 de0a592002999100a0085e087a370864.cloudfront.net (CloudFront)
last-modified
Mon, 13 Sep 2021 12:47:38 GMT
server
AmazonS3
x-amz-cf-pop
YUL62-C2
age
200611
etag
"b1ada332652b2663fb1c6ac2a177c7a0"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=31536000,public
accept-ranges
bytes
content-length
72508
x-amz-cf-id
4h3kbTobZO7NVGg6luXOZKJE5dVLA1c-D39SU8NGZR6W8wzPmsAlcA==
menu-d5a4a969a91c8bf48b7e220453cc6492c2ef4cc3a412ac903df47e4fc630501a.svg
assets2.freshservice.com/assets/portal_v2/
1 KB
1 KB
Image
General
Full URL
https://assets2.freshservice.com/assets/portal_v2/menu-d5a4a969a91c8bf48b7e220453cc6492c2ef4cc3a412ac903df47e4fc630501a.svg
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.85.132.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-132-18.iad50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
d5a4a969a91c8bf48b7e220453cc6492c2ef4cc3a412ac903df47e4fc630501a

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Wed, 21 Feb 2024 06:02:54 GMT
x-amz-version-id
1fULmO7Vwape3GzvUea04wTtbJEJIH2A
content-encoding
gzip
via
1.1 67711c5cba0352ee130f60f6cc103e0a.cloudfront.net (CloudFront)
x-amz-cf-pop
IAD50-C2
age
1896209
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:07 GMT
server
AmazonS3
etag
W/"ee533447ebcb8a8d023a7a37f899333a"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
XLIjkem81Om_QOeWQJFM7BDIvrRcDJVMg2OM4NSZgfTK4fgT27yqGQ==
expires
Sat, 19 Nov 2022 14:53:06 GMT
menu-white-5a319fb3dbfc31ad92546e9621ffd2f60b7bd095a23ba294b8fd83d61df0a3d8.svg
assets7.freshservice.com/assets/portal_v2/
1 KB
957 B
Image
General
Full URL
https://assets7.freshservice.com/assets/portal_v2/menu-white-5a319fb3dbfc31ad92546e9621ffd2f60b7bd095a23ba294b8fd83d61df0a3d8.svg
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.162.3.122 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-162-3-122.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5a319fb3dbfc31ad92546e9621ffd2f60b7bd095a23ba294b8fd83d61df0a3d8

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Mon, 20 Nov 2023 03:39:14 GMT
x-amz-version-id
FD411SREVb3Z2dEd.FzUy9oWv01hAUqR
content-encoding
br
via
1.1 2080aae7ace369c71819923852e1b17e.cloudfront.net (CloudFront)
x-amz-cf-pop
YUL62-P2
age
9940029
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:05 GMT
server
AmazonS3
etag
W/"7194281ed82fdef0fb4e44df86d35163"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
69vZf_26at0vgtOVmei9-vfd0e27uguI2kgspQwgCeiYgL0Jy1hPwQ==
expires
Sat, 19 Nov 2022 14:53:04 GMT
logo-20f939d4399cca2b98e8dab21b0302aa9c9d53ee2837a43d48d9918e35764fb3.svg
assets1.freshservice.com/assets/logos/misc/
1 KB
1 KB
Image
General
Full URL
https://assets1.freshservice.com/assets/logos/misc/logo-20f939d4399cca2b98e8dab21b0302aa9c9d53ee2837a43d48d9918e35764fb3.svg
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.85.132.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-132-18.iad50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
20f939d4399cca2b98e8dab21b0302aa9c9d53ee2837a43d48d9918e35764fb3

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Mon, 04 Mar 2024 14:31:56 GMT
x-amz-version-id
U8DU7TZFsr5.SboyauXu9b2KQhS7wG7l
content-encoding
gzip
via
1.1 5451b84324d9bca0bdd03e4c4009ae10.cloudfront.net (CloudFront)
x-amz-cf-pop
IAD50-C2
age
828867
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:55:12 GMT
server
AmazonS3
etag
W/"d3e90f21e8df54988bd6c88c3870c24a"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
CwGu4BhHFBWLxk0_Geurr2YplyLvJW3HSgarblAo5ztGICSPu111mQ==
expires
Sat, 19 Nov 2022 14:55:11 GMT
solutions-b92af929b22b50b2f6d6330b65daea638744f33bf88b1a6716dfc155539dcba4.svg
assets10.freshservice.com/assets/portal_v2/
3 KB
2 KB
Image
General
Full URL
https://assets10.freshservice.com/assets/portal_v2/solutions-b92af929b22b50b2f6d6330b65daea638744f33bf88b1a6716dfc155539dcba4.svg
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.162.3.122 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-162-3-122.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b92af929b22b50b2f6d6330b65daea638744f33bf88b1a6716dfc155539dcba4

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Sun, 19 Nov 2023 13:08:02 GMT
x-amz-version-id
S7v.LaW5c04R1oWjfyEw5tQgtzoupwjA
content-encoding
br
via
1.1 2080aae7ace369c71819923852e1b17e.cloudfront.net (CloudFront)
x-amz-cf-pop
YUL62-P2
age
9992301
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:04 GMT
server
AmazonS3
etag
W/"8d2a0aa77e652472a243bfc5cce45a4a"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
GZ5kbnqjptUI1CsBZ-LM6DwdIE8_LCRihPgb5DjRmsTjq36kLXCC_w==
expires
Sat, 19 Nov 2022 14:53:03 GMT
incident-f6d886d4f64ae8cf4da868255f3d296d526dacb74acb45b7e76a017202b77535.svg
assets5.freshservice.com/assets/portal_v2/
3 KB
2 KB
Image
General
Full URL
https://assets5.freshservice.com/assets/portal_v2/incident-f6d886d4f64ae8cf4da868255f3d296d526dacb74acb45b7e76a017202b77535.svg
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.162.3.122 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-162-3-122.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
f6d886d4f64ae8cf4da868255f3d296d526dacb74acb45b7e76a017202b77535

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Sun, 19 Nov 2023 12:54:38 GMT
x-amz-version-id
drKTzr4be1Pce8wHTehw4ZusaCeQFx_E
content-encoding
br
via
1.1 2080aae7ace369c71819923852e1b17e.cloudfront.net (CloudFront)
x-amz-cf-pop
YUL62-P2
age
9993105
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:02 GMT
server
AmazonS3
etag
W/"882ab892261d8226f52c966bdb4b1a4c"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
uZuKJcxFIL2ug-XAnYCbNwucf7wlptcZOcrGVuwNzzzE8wfZpJmVUA==
expires
Sat, 19 Nov 2022 14:53:01 GMT
crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js
assets10.freshservice.com/assets/cdn/
7 KB
3 KB
Script
General
Full URL
https://assets10.freshservice.com/assets/cdn/crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js?_=1710391582810
Requested by
Host: assets1.freshservice.com
URL: https://assets1.freshservice.com/assets/cdn/portal_v2_head-3de6290fef6790154262d47e516691d8f5c26036daa774d078961452339a2a66.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.162.3.122 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-162-3-122.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Sun, 19 Nov 2023 13:16:05 GMT
x-amz-version-id
npUqCqBlftCs6imr1Nfz_EGky9e8WtLg
content-encoding
gzip
via
1.1 2080aae7ace369c71819923852e1b17e.cloudfront.net (CloudFront)
x-amz-cf-pop
YUL62-P2
age
9991818
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:59:13 GMT
server
AmazonS3
etag
W/"4faf97c64f295c68c0bfb74effa2c4c7"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
g7AX0g0Jvbosq9LZRXUWRr65CReLex2b4D88d7ZEwsih2ucI90PgWg==
expires
Sat, 19 Nov 2022 14:59:12 GMT
hero-left-5105ddc1d07ae971c2e6d2af9e3322bf7580c831743b875cb5e9b01740fd7909.svg
assets3.freshservice.com/assets/portal_v2/
7 KB
2 KB
Image
General
Full URL
https://assets3.freshservice.com/assets/portal_v2/hero-left-5105ddc1d07ae971c2e6d2af9e3322bf7580c831743b875cb5e9b01740fd7909.svg
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support_v2/theme.css?v=FS121704757973
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.162.3.122 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-162-3-122.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5105ddc1d07ae971c2e6d2af9e3322bf7580c831743b875cb5e9b01740fd7909

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Sun, 25 Feb 2024 20:52:05 GMT
x-amz-version-id
RsJzx9IU_BoSxi55xRsVKV75NkAGLIQd
content-encoding
br
via
1.1 2080aae7ace369c71819923852e1b17e.cloudfront.net (CloudFront)
x-amz-cf-pop
YUL62-P2
age
1497257
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:07 GMT
server
AmazonS3
etag
W/"4202f3f15ab8d6ed6aac75984ef0b424"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
n8NJUBZfiwUtvlGzEcrbXj05G3NbFZQdJz87IgL784nCrk6v8D9jog==
expires
Sat, 19 Nov 2022 14:53:05 GMT
hero-right-c9436a67e35f1b48ad07c25448a409ee00b51f5423f36b41c7976c08077f61fd.svg
assets10.freshservice.com/assets/portal_v2/
13 KB
4 KB
Image
General
Full URL
https://assets10.freshservice.com/assets/portal_v2/hero-right-c9436a67e35f1b48ad07c25448a409ee00b51f5423f36b41c7976c08077f61fd.svg
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support_v2/theme.css?v=FS121704757973
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.162.3.122 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-162-3-122.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c9436a67e35f1b48ad07c25448a409ee00b51f5423f36b41c7976c08077f61fd

Request headers

accept-language
en-US,en;q=0.9
Referer
https://helpy.open.edu.au/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Sun, 19 Nov 2023 14:16:40 GMT
x-amz-version-id
tbIVaGGz7LqR155_hYCIO0.2DYuJvzW1
content-encoding
br
via
1.1 2080aae7ace369c71819923852e1b17e.cloudfront.net (CloudFront)
x-amz-cf-pop
YUL62-P2
age
9988183
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:02 GMT
server
AmazonS3
etag
W/"eb546671c3fec5659f31e3a8cf1eb456"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=31557600
x-amz-cf-id
mFF2n-WMS73PlIlVT_p2aQziIsJasnTIJCeAmM_VyaPo1ry7q4aruw==
expires
Sat, 19 Nov 2022 14:53:01 GMT
roboto-v29-KFOmCnqEu92Fr1Mu4mxKKTU1Kg.woff2
assets.freshservice.com/portal-fonts/fonts/
11 KB
11 KB
Font
General
Full URL
https://assets.freshservice.com/portal-fonts/fonts/roboto-v29-KFOmCnqEu92Fr1Mu4mxKKTU1Kg.woff2
Requested by
Host: assets.freshservice.com
URL: https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.161.213.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-161-213-69.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a986c26c40febdfac5074b57a925fe2d7b901e75b7bcad4a19a5cbe3987b51bf

Request headers

Referer
https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Origin
https://helpy.open.edu.au
accept-language
en-US,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Thu, 14 Mar 2024 04:46:24 GMT
via
1.1 0f91ed4829273f42446b794a1f7e6414.cloudfront.net (CloudFront)
last-modified
Fri, 10 Dec 2021 12:52:46 GMT
server
AmazonS3
x-amz-cf-pop
YUL62-P1
etag
"694af05c2fbef27a364c221536541df8"
access-control-max-age
3000
access-control-allow-methods
GET
content-type
application/font-woff2
access-control-allow-origin
*
x-cache
Miss from cloudfront
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
accept-ranges
bytes
content-length
11032
x-amz-cf-id
iansHrBDRersetaomIFiEb6M_XNTRqyn2pBb57oh7mgEGMWxMFC6XQ==
roboto-v29-KFOlCnqEu92Fr1MmWUlfBBc4AMP6lQ.woff2
assets.freshservice.com/portal-fonts/fonts/
11 KB
11 KB
Font
General
Full URL
https://assets.freshservice.com/portal-fonts/fonts/roboto-v29-KFOlCnqEu92Fr1MmWUlfBBc4AMP6lQ.woff2
Requested by
Host: assets.freshservice.com
URL: https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.161.213.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-161-213-69.yul62.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
d6621200328c67a58e7f049fc077058611d49a8b0462acecdd1f25ef0b20a831

Request headers

Referer
https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Origin
https://helpy.open.edu.au
accept-language
en-US,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date
Thu, 14 Mar 2024 04:46:24 GMT
via
1.1 0f91ed4829273f42446b794a1f7e6414.cloudfront.net (CloudFront)
last-modified
Fri, 10 Dec 2021 12:55:06 GMT
server
AmazonS3
x-amz-cf-pop
YUL62-P1
etag
"2a2da422272c1e3c800bcc0c8fb4ae65"
access-control-max-age
3000
access-control-allow-methods
GET
content-type
application/font-woff2
access-control-allow-origin
*
x-cache
Miss from cloudfront
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
accept-ranges
bytes
content-length
11048
x-amz-cf-id
aBeszCoqIHiWP4ZU0Y9FDVjfqEVWWtINMdVNw6oNxwLzYiBlEQb1Iw==
glyphs-portal_256722feaca29ac72101a869c895ca14.woff2
helpy.open.edu.au/assets/portal_v2/
5 KB
6 KB
Font
General
Full URL
https://helpy.open.edu.au/assets/portal_v2/glyphs-portal_256722feaca29ac72101a869c895ca14.woff2
Requested by
Host: helpy.open.edu.au
URL: https://helpy.open.edu.au/support_v2/theme.css?v=FS121704757973
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.55.139.5 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-55-139-5.ap-southeast-2.compute.amazonaws.com
Software
fwe /
Resource Hash
83bb23cc15346a3d4187a9650e0175d886762d1006e9c42d2aae42be82ed810f

Request headers

Referer
https://helpy.open.edu.au/support_v2/theme.css?v=FS121704757973
Origin
https://helpy.open.edu.au
accept-language
en-US,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

x-trace-id
00-368659dda469354bc5212f2e27cc3bf1-1b815479e4245efe-00
date
Thu, 14 Mar 2024 04:46:22 GMT
last-modified
Mon, 11 Mar 2024 06:33:01 GMT
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
server
fwe
etag
"65eea59d-13e0"
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.ap-southeast-2.freshedge.net/nelreports/freshservice"}]}
content-type
application/octet-stream
cache-control
max-age=315360000
x-envoy-upstream-service-time
2
accept-ranges
bytes
content-length
5088
x-request-id
085c23bc-c2a3-4f1d-8662-0739ced87853
expires
Sun, 12 Mar 2034 04:46:22 GMT
analytics
rum.haystack.es/freshservice/
0
0
Fetch
General
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.227.215.85 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-227-215-85.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Referer
https://helpy.open.edu.au/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
accept-language
en-US,en;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36
Content-type
application/json

Response headers

x-trace-id
00-ce2d1cc133bfc15b73f51df86b77a224-ae73a0950eb77a25-00
date
Thu, 14 Mar 2024 04:46:24 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total
65000
server
fwe
vary
Origin
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
x-fw-ratelimiting-managed
true
access-control-allow-origin
https://helpy.open.edu.au
x-ratelimit-used-currentrequest
1
x-ratelimit-remaining
60576
access-control-allow-credentials
true
x-envoy-upstream-service-time
1
x-request-id
c00d3fcc-8a9a-43ab-bdca-ea9c15e6afc7
analytics
rum.haystack.es/freshservice/
0
0
Preflight
General
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.227.215.85 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-227-215-85.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://helpy.open.edu.au
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
https://helpy.open.edu.au
access-control-max-age
1800
content-length
0
date
Thu, 14 Mar 2024 04:46:24 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server
fwe
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
true
x-ratelimit-remaining
60579
x-ratelimit-total
65000
x-ratelimit-used-currentrequest
1
x-request-id
5a57ac34-3f14-4947-9c4d-8aab819ee258
x-trace-id
00-aaad8a876cdd3104cc0932f8b8c42bd5-d3d53fa345749ed2-00

Verdicts & Comments Add Verdict or Comment

246 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| EOB_EOF_DATA undefined| VERIFIED_USER object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| ALLOWED_ATTACHMENT_TYPES object| SEC_KEYS object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN string| ITIL_ASSET_ASSOCIATION_CDN object| UTIL_DATA object| CUSTOM_PAGES boolean| isPortalDesignerEnabled number| HTTP_STATUS string| API_V2_PATH object| SIGNUP object| WS_SVG_ICONS function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| redirectToAgentPortal function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| detachUserAssetsTabEvent function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| moveArrayElement function| uuid function| findValueFromPath function| customTranslate function| isCardVisible function| toISOString function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| showNumFieldErrorMessage function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| initialCardsArray object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| EMAIL_REGEX object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| APPROVALS_STATUSES object| APPROVAL_TYPES object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| WORKSPACE_IDS object| SR_TYPES object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder function| serviceRequestUpdate function| InitiateAddPeople function| ticketExport object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator undefined| loader undefined| workspaceId function| ticketUpdate undefined| LOCATIONS function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES number| version string| _partial object| PortalFormBuilder object| SolutionUtils function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| ALL_CARDS object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

4 Cookies

Domain/Path Name / Value
helpy.open.edu.au/ Name: _x_m
Value: x_n
helpy.open.edu.au/ Name: _x_d
Value: x_3
helpy.open.edu.au/ Name: _x_w
Value: 5000
helpy.open.edu.au/ Name: _itildesk_session
Value: cWVCVnF2Nk1wT01FWTJiWnV2TmYvbDJqN05DYTBtY3lLbGxyd2VqRzExZGphQWxBY2VpcS9ZUDJLbU00NnIyS1VQQ0hoQTdHSFVqNDlaZE9DWFlGN0RiaFNCZ2F1dnhDSi9TN2JXNklXK0VJcE52VHcxQ054Y3NRcDRlQTRXWWlUV0JHWTlNVWVvZ2JRajNyZHRWL1B5YUdhUmlCWkpIckI4cFc2UlpFbUIra1djK2luSzZYYVVLNUd3Z3RpYmtWLS00Rnk4NUtON3ZaTVNjcmtIM1FKa2F3PT0%3D--2c58bb5f426ec8c42d6bdd6d6ffdeebcfe8decef

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.freshservice.com
assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
fe-perf-assets.freshworks.com
helpy.open.edu.au
rum.haystack.es
13.55.139.5
3.161.213.69
3.162.3.122
3.227.215.85
52.85.132.18
52.85.132.42
54.192.51.63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