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 * 10 YEAR GUARANTEE
 * ESTABLISHED IN 1966
 * MADE IN BRITAIN

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SPREAD THE COST – Finance from just £199 deposit 9.9% APR representative,
subject to eligibility
up to £250 additional online discount
Home Legal Terms and Conditions +


GENERAL TERMS AND CONDITIONS

 1. General Terms and Conditions
    1.  Who we are. Anglian Home Improvements is a trading name of Anglian
        Windows Limited and is a credit broker, not a credit lender. Registered
        Office: Liberator Road, Norwich, England NR6 6EU. Registered in England
        No: 2540020. Authorised and regulated by the Financial Conduct Authority
        for consumer credit and non-investment insurance activities.
    2.  These terms. These terms and conditions (referred to as “these Terms”)
        apply to all our activities and should be read alongside any additional
        terms we provide relating to any particular activity (referred to as
        “Specific Terms”). Any Specific Terms will override these Terms to the
        extent there is any conflict between them.
    3.  Legally bound. When you take part in any of our activities you agree to
        be legally bound by these Terms and any Specific Terms in addition to
        any terms and conditions of sale that apply to any related purchase.
    4.  Change. We can change these Terms or otherwise withdraw or alter any
        activity at any time.
    5.  Availability. All products included in any activity are subject to
        availability.
    6.  Right to decline. We can decline your order if we think the activity
        code or offer used is invalid for the product(s) ordered or if we
        reasonably suspect fraud.
    7.  Refund. Any refunds we offer will be subject to the separate terms and
        conditions applying to the relevant purchase. If we give you a refund
        for a product included in any activity, it will be for no more than the
        price you actually paid for the product, considering any saving or
        discount.
    8.  Breach. If we think you have breached these Terms or any Specific Terms,
        we reserve the right to take any action that we deem appropriate. This
        could include disqualifying you from the activity, reclaiming any
        discount, bonus or prize granted or excluding you from any future
        promotions and/or activities.
    9.  Your data. If we collect any of your personal data in relation to an
        activity, we will process that personal data in accordance with our
        privacy policy.
    10. Media. If you submit a photograph, video clip or any other media as part
        of your participation in any activity then you warrant that you have the
        right to do so and that they have been legally obtained or created. You
        further agree that we can use, publish and communicate that media an
        unlimited number of times for an unlimited period in any of our
        promotional materials, including without limitation our website and on
        social media.
    11. Law and jurisdiction. These Terms and any Specific Terms shall be
        governed by English law and the courts of England and Wales shall have
        exclusive jurisdiction over any disputes or claims (including, without
        limitation, non-contractual disputes or claims) arising out of or in
        connection with them.
 2. Applicable only to prize draw promotions
    1.  How do these terms apply? These prize draw terms are additional to the
        terms above and apply to all our prize draw promotions.
    2.  Eligibility. You must be aged at least 18 and be resident in the UK at
        the time of your entry and we can require you to provide evidence that
        you meet any eligibility requirement that is set.
    3.  Name. You must use your full legal name when entering a promotion and
        you may only submit one entry. We may disqualify any entrant who uses
        multiple names or any false names.
    4.  Receipt of entries. We are not responsible for any entries which we have
        not received, recognised or accepted for any reason. Proof of sending an
        entry is not proof of receipt.
    5.  Incomplete entries. We will not accept any entry that is not complete or
        compliant with these Terms or any relevant Specific Terms.
    6.  Employees. Our employees and contractors, their immediate family and
        anyone else directly connected with our organisation are not eligible to
        enter any prize draw.
    7.  Claim your prize. If you do not claim a prize within 14 days, then we
        may refuse to award the prize or award it to a different entrant.
    8.  Depiction of prize. If we include a picture depicting a prize on any of
        our promotional material then this is for information purposes only and
        the colour, size and model of the prize may be different.
    9.  Substitute. We may substitute a prize for a different prize of the same
        or greater value than the original prize.
    10. Non-transferable. All prizes are non-transferable, non-refundable and
        non-negotiable. No cash alternative is available.
    11. Other offers. A prize cannot be used in conjunction with any other
        promotional offer.
    12. Breach. If we find that you have breached or not fully complied with any
        relevant terms applying to a promotion, then we may disqualify you. If
        you have already received a prize before being disqualified, then we may
        require you to return that prize or to reimburse us for its value.
    13. Warranty. We make no representation or warranty in relation to any prize
        provided and to the fullest extent permitted by law we shall have no
        liability to you in relation to any prize. We do not endorse or
        recommend any product or service that is offered as a prize.
    14. Liability. We are not liable if your prize is lost, delayed or damaged
        in the post for reasons out of our control. We are not liable for the
        failure of any third party to fulfil its contractual obligations in
        relation to a prize draw.
    15. Publish. We may publish the name of a promotion winner on our website,
        social media and other forms of media.
    16. Final. All our decisions relating to a prize draw are final.
 3. Online Enquiry Voucher Specific Terms and Conditions
    1. How do these terms apply? These Specific Terms are additional to the
       ‘General Terms and Conditions’ section above and apply to our Online
       Enquiry Vouchers only. We may amend these Specific Terms at any time
    2. Definitions. For the purposes of these Specific Terms, the following
       definitions will apply:
       
       1. “Discounted Price” shall have the meaning set forth at Specific Term
          3.6b.i;
       2. “OEV Products” shall have the meaning set forth at Specific Term 3.4;
       3. “OEV Savings” shall have the meaning set forth at Specific Term
          3.6b.ii;
       4. “Online Enquiry Voucher” shall have the meaning set forth at Specific
          Term 3.3;
       5. “Other Savings” shall have the meaning set forth at Specific Term
          3.5f; and
       6. “Quoted OEV Product Price” shall have the meaning set forth at
          Specific Term 3.6a.
    3. Online Enquiry Voucher. If you make an enquiry through our website which
       leads to a design appointment, in relation to any one of the OEV Products
       (excluding building works), we will give you an online enquiry voucher
       (“Online Enquiry Voucher”). The Online Enquiry Voucher entitles you to
       receive a Price Reduction from the Quoted OEV Product Price at the time
       you place your order.
    4. OEV Products. The Online Enquiry Voucher may be used in relation to
       orders for any one of the following products (excluding building works):
       
       1. Conservatories;
       2. Windows and doors; or
       3. Rooftrim and cladding,
       together the “OEV Products”, or each individually an “OEV Product”.
    5. Use of Vouchers. Each Online Enquiry Voucher:
       
       1. cannot be transferred to any other person;
       2. cannot be applied to the price of building works required in relation
          to any OEV Product;
       3. is applicable only to the property specified in your original enquiry
          through our website;
       4. can only be used to gain a Price Reduction from the Quoted OEV Product
          Price of a single OEV Product (it cannot be applied to more than one
          OEV Product);
       5. can be used in conjunction with other discounts or savings available
          from us (“Other Savings”);
       6. is not applicable if your design appointment was made through any
          source other than our website; and
       7. must be attached to the official order form and correspond with the
          details you provided in your initial enquiry through our website,
          until such time as we may give further notice on our website that
          these Specific Terms are amended (see Specific Term 3.7 below) or
          otherwise withdrawn (see Specific Term 3.8 below).
    6. How we calculate the Price Reduction.
       
       1. When you receive a quotation from us at a design appointment in
          relation to any of the OEV Products, we calculate our price:
          
          1. using our reference standard prices; and
          2. based on your specific requirements including amongst others the
             type, size, glazing, hardware specifications, style and colour of
             the OEV Products, and the material from which the OEV Products are
             made, the “Quoted OEV Product Price”.
       2. If you place an order based on that Quoted OEV Product Price, we will:
          
          1. reduce the Quoted OEV Product Price in relation to any one of the
             OEV Products, provided to you at a design appointment, by the Other
             Savings you are entitled to claim from us (the “Discounted Price”);
             and
          2. apply the savings set out in the middle column of the table below
             (the “OEV Savings”) to the Discounted Price of the relevant OEV
             Product, subject to the conditions set out in the right-hand column
             of the table below:
             
             OEV Product OEV Savings Conditions Conservatories £100 off
             Discounted Price. You must place a minimum order of £3,500 to be
             able to use an Online Enquiry Voucher on a purchase of this OEV
             Product. Windows and doors (excluding garage doors) £50 off
             Discounted Price. You must order a minimum of 4 units to be able to
             use an Online Enquiry Voucher on a purchase of this OEV Product.
             Rooftrim and cladding £50 off Discounted Price. You must place a
             minimum order of £3,500 to be able to use an Online Enquiry Voucher
             on a purchase of this OEV Product.
             
             together, the “Price Reduction”.
    7. Amendment of these Online Enquiry Voucher Specific Terms. If we amend
       these Specific Terms after you have received an Online Enquiry Voucher,
       we will still allow you the relevant OEV Savings provided you otherwise
       comply with the Specific Terms in their amended form.
    8. Withdrawal of these Online Enquiry Voucher Specific Terms. If we withdraw
       these Specific Terms after you have received an Online Enquiry Voucher,
       we will still allow you the relevant OEV Savings provided you otherwise
       comply with the Specific Terms as they were at the time we withdraw them.
 4. Estimated Product Installation Times
    1. How do these terms apply? These Specific Terms are additional to the
       'General Terms and Conditions' section above and apply to the estimated
       installation time of your chosen product. The Company reserves the right
       to amend these Specific Terms at any time.
    2. Estimated installation time definition. When the Purchaser enters into a
       contract with Anglian Home Improvements for the supply and installation
       of goods, an estimated time is provided. This time period refers to the
       amount of time that elapses between placing your order and its final
       installation at your property. Installation times will vary dependent
       upon the product you have ordered, any third party approvals that may be
       required along with the area within the UK that you live. Specific
       information about your estimated lead time can be found on your
       contractual documentation.
    3. 4 to 8 weeks estimated installation claims.
       1. Limitations:
          Limited to PVCU Casement Windows, PVCU Tilt & Turn Windows, PVCU
          Residential Doors, PVCU Patio's, Classic Composite Doors, Elite
          Composite Doors and Rooftrim. Only available to installation
          properties within the following postal areas: BH, BN, BR, CR, CT, DA,
          DT, EX, GU, KT, ME, PL, PO, SE, SM, SO, TA, TN, TQ, TR, TW
       2. Exclusions:
          PVCU Sliding Sash Windows, Timber Windows & Doors, Aluminium Windows &
          Doors, PVCU Flush Windows. Excludes any jobs which require planning
          permission, building regulations or any other third party approvals
          and any installations inclusive of Asbestos Testing and/or removal.
          Excludes any property that is not within the aforementioned postal
          areas. TR postal areas excludes Isles of Scilly.
       3. Withdrawal of 4 to 8 weeks installation claims. Anglian Home
          Improvements reserve the right to void, cancel, suspend, or amend
          estimated installation time periods at any point, for any reason, not
          limited to, manufacturing and installation capacity.


LEGAL

 * Accessibility
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 * Gender Pay Gap Reporting
 * Privacy Policy
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More about Anglian Home Improvements

ANGLIAN SHOP

Browse our range of window handles, door handles, letterplates and more. All
available to buy online.

Visit the Anglian Shop

WHY ANGLIAN?

 * Made in Britain
 * Accreditations
 * Guarantees

Our step-by-step guides make it easy to arrange your home improvements that come
with relevant industry accreditations and worthwhile guarantees.

Find out why quality is important

WHAT OUR CUSTOMERS SAY


Home Legal Terms and Conditions +

EXPLORE

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ABOUT

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 * Public Sector/B2B Projects
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IN YOUR AREA

 * Anglian in your area
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 * North
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 * Wales CYMRU
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 * South West

HELP & SUPPORT

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LEGAL

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 * 

A brand showcased in Her Majesty The Queen: The Official Platinum Jubilee
Pageant Commemorative Album.

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Anglian Home Improvements is a trading name of Anglian Windows Limited and is a
credit broker, not a lender.

We can offer credit from a Representative 9.9% APR over a term from 36 months.
We work with Novuna Personal Finance, a trading style of Mitsubishi HC Capital
UK PLC, Shawbrook Bank Limited and Allium Money Limited, with the lender being
dependent on your location. Credit is available to UK Residents aged 18/21 and
over (dependent on lender) and is subject to affordability, status and lending
criteria with a minimum deposit of £199 or £999 for living spaces. Terms and
conditions apply. Anglian may receive an introduction fee when you open an
account.

Anglian Home Improvements is a trading name of Anglian Windows Limited.
Registered office: Liberator Road, Norwich, NR6 6EU. Registered in England No.
2540020. Authorised and regulated by the Financial Conduct Authority for
consumer credit and non-investment insurance activities.

Financial Services Register no. 302334. The register can be accessed through
https://www.fca.org.uk

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of
Service apply.

© 2022 Anglian Home Improvements




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improve your user experience and help us better understand how you use our
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can learn more about the cookies we use and how to manage your cookie settings
in our Cookie Policy.
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STRICTLY NECESSARY COOKIES

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website. If you block these cookies then we cannot guarantee that our website
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PERFORMANCE COOKIES

Performance Cookies


These cookies allow us to understand how people use our website. They collect
information such as which pages are the most and least popular, the websites
people have visited before they visit ours and how people move around our site.
All information these cookies collect is aggregated and therefore anonymous. If
you do not allow these cookies we will not know when you have visited our site,
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FUNCTIONAL COOKIES

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might heavily reduce the functionality and appearance of our site.

TARGETING COOKIES

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These cookies are used by other companies we work with to deliver you relevant
advertising on our website and on other websites. Sometimes called “third party
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