www.guitarcenter.com
Open in
urlscan Pro
23.36.234.102
Public Scan
Submitted URL: https://notes.gcpro.com/T/v60000018e6bd5e78f867ec3f4bbcd3e88/d972c1d4cc4f4f060000021ef3a0bcc8/d972c1d4-cc4f-4f06-93e7-a7...
Effective URL: https://www.guitarcenter.com/customer-service/?source=
Submission: On March 23 via api from US — Scanned from DE
Effective URL: https://www.guitarcenter.com/customer-service/?source=
Submission: On March 23 via api from US — Scanned from DE
Form analysis
7 forms found in the DOMName: returningCustFlyout — POST
<form method="post" id="returningCustFlyout" name="returningCustFlyout" iclass="omnitureFormTrack">
<fieldset>
<label for="email" role="presentation">Email address (Required):</label>
<input aria-required="true" class="required text" type="email" id="returningCustFlyout_Email" name="returningCustFlyout_Email" placeholder="Enter Email" title="Enter Login Email" value="" aria-label="Enter Email">
<label for="password" role="presentation">Password (Required):</label>
<input aria-required="true" class="required text" type="password" name="returningCustFlyout_Password" id="returningCustFlyout_Password" value="" placeholder="Password" title="Enter Password" aria-label="Password">
</fieldset>
<fieldset>
<p data-js-ajax-error="" id="ajaxError" class="hidden"></p>
<input id="signIn" class="submit styleBtn returningCustFlyout-signInBtn" type="submit" value="Sign In">
</fieldset>
<input type="hidden" name="SAMLRequest" value="">
<div class="forgotPW clearfix">
<a id="signinForgotPW" href="/account/profilePasswordForgot.jsp" role="button" tabindex="0">Forgot Password? <span class="screen-reader-only">(Opens Forgot Password Dialog)</span></a>
</div>
</form>
GET /search
<form id="header-search" class="header-search" action="/search" method="get" aria-label="Search Form">
<input type="hidden" name="typeAheadSuggestion" value="true">
<input type="hidden" name="fromRecentHistory" value="false" id="fromRecentHistoryBox">
<!--typeahesd category dropdown -->
<!--typeahead search input and submit content-->
<div class="typeahead-search-wrapper"><span class="ae-compliance-indent" style="display:none;" id="ae_search_instructions">To navigate through search suggestions, begin typing then use down and up arrow keys.</span>
<!-- <label for="typeAheadSearchInput" class="inlineLabel screen-reader-only"></label> -->
<!-- <label for="typeAheadSearchInput" class="inlineLabel screen-reader-only"></label> -->
<input id="typeAheadSearchInput" name="Ntt" type="text" class="typeAheadSearchInput typeAheadEnabled default-value" data-default-value="" title="Find your sound" placeholder="Find your sound" autocomplete="off"
aria-describedby="ae_search_instructions" aria-label="Find your sound">
<button type="button" class="search-icon" id="typeaheadSearchSubmit" aria-label="Search">
<svg id="Group_14" data-name="Group 14" xmlns="http://www.w3.org/2000/svg" width="23.759" height="26.06" viewBox="0 0 23.759 26.06" role="presentation">
<g id="Ellipse_2" data-name="Ellipse 2" transform="translate(0)" fill="#fff" stroke="#333" stroke-width="3">
<circle cx="9" cy="9" r="9" stroke="none"></circle>
<circle cx="9" cy="9" r="7.5" fill="none"></circle>
</g>
<line id="Line_10" data-name="Line 10" x2="9.42" y2="9.42" transform="translate(13.278 15.579)" fill="none" stroke="#333" stroke-width="3"></line>
</svg>
</button>
</div>
<!--typeahead input empty focus-->
<div class="typeAheadEmptyFocusWrapper" id="typeAheadEmptyFocusWrapper" style="display: none;">
<div class="typeahead-content-wrapper">
<div class="typeahead-empty-focus">
<div class="typeAheadEmptyFocusContent"></div>
</div>
</div>
<script id="recently-search-top-left-temp" type="text/html">
<div class="recent-category recent-category-top">
<div class="left-search-fields">
<div class="fieldsBox">
<h3>Your Recents Searches</h3>
<ul class="recently-search-list">
{{each $data}}
{{if $index < 10 }}
<li class="recently-search-list-item">
{{$value}}
</li>
{{/if}}
{{/each}}
<li id="clearHistory" class="recently-search-list-item">Clear all recent searches</li>
</ul>
</div>
</div>
</div>
</script>
<script id="recently-search-top-right-temp" type="text/html">
<div class="right-product-list">
{{if $data.recently && $data.recently.length > 0}}
<h3>Recently Viewed</h3>
<div class="recentlyViedProducts">
{{each $data.recently}}
{{if $index < 4 }}
{{set truncateLen = 28}}
{{if $value.linkUrl.indexOf('?') > -1 }}
{{set prodURL = $value.linkUrl + '&pdptypeAheadSearchInput=' + $imports.typeAheadLastTopTerm + '&tNtt=' + $imports.searchBoxTerm + '&tAt=item' + '&tAv=' + $value.name }}
{{else}}
{{set prodURL = $value.linkUrl + '?pdptypeAheadSearchInput=' + $imports.typeAheadLastTopTerm + '&tNtt=' + $imports.searchBoxTerm + '&tAt=item' + '&tAv=' + $value.name }}
{{/if}}
{{if $value.name.length + 1 > truncateLen }}
{{set prodName = $value.name.substr(0, truncateLen ) + '...'}}
{{else}}
{{set prodName = $value.name}}
{{/if}}
<a data-name='{{@ prodName.replace(/"/g, "\\\"") }}' class="imgLink" href="{{@ prodURL }}">
<img src="{{@ $value.imgUrl }}" alt="search image" />
</a>
{{/if}}
{{/each}}
</div>
{{/if}}
</div>
</script>
<script id="recently-search-bottom-temp" type="text/html">
<div class="recent-category">
<div class="left-search-fields">
{{if $data.terms.length > 0 }}
<div class="fieldsBox">
<h3>Trending Searches</h3>
<ul>
{{each $data.terms}}
{{set prevURLT = '/search?typeAheadSuggestion=true&typeAheadRedirect=true&isTypeAheadSearch=true&Ns=r&tAt=term&tNtt='}}
<li class="typeAheadSearchItem Trending-Searches">
<a data-name='{{@ $value.replace(/"/g, "\\\"") }}'
href="{{@ prevURLT + $imports.searchBoxTerm + '&tAv=' + $value + '&Ntt=' + $value.replace(/%20/g, '+') }}">
{{@ $value }}
</a>
</li>
{{/each}}
</ul>
</div>
{{/if}}
{{if $data.dimensions && $data.dimensions.length > 0}}
{{each $data.dimensions}}
{{set dd = {value: $value, pretitle: 'Trending'} }}
{{include "search-result-dimensions-temp" dd}}
{{/each}}
{{/if}}
</div>
<div class="right-product-list">
{{if $data.products && $data.products.length > 0}}
<h3>Trending Products</h3>
{{set productsData = {value: $data.products, classname: 'Trending-products'} }}
{{include "search-result-products-temp" productsData}}
{{/if}}
</div>
</div>
</script>
</div>
<!--typeahead search result-->
<div class="typeAheadSearchResultWrapper" id="typeAheadSearchResultWrapper" style="display: none;">
<div class="typeahead-content-wrapper">
<div class="typeAheadSearchResultContent"></div>
</div>
<script id="search-result-temp" type="text/html">
<div class="recent-category">
<div class="left-search-fields">
{{if $data.terms.length > 0 }}
<div class="fieldsBox">
<h3>Top Searches</h3>
<ul>
{{each $data.terms}}
{{set prevURLT = '/search?typeAheadSuggestion=true&typeAheadRedirect=true&isTypeAheadSearch=true&Ns=r&tAt=term&tNtt='}}
<li class="typeAheadSearchItem Top-Searches">
<a data-name='{{@ $value.replace(/"/g, "\\\"") }}'
href="{{@ prevURLT + $imports.searchBoxTerm + '&tAv=' + $value + '&Ntt=' + $value.replace(/%20/g, '+') }}">
{{@ $value }}
</a>
</li>
{{/each}}
</ul>
</div>
{{/if}}
{{if $data.dimensions && $data.dimensions.length > 0}}
{{each $data.dimensions}}
{{set dd = {value: $value, pretitle: 'Top'} }}
{{include "search-result-dimensions-temp" dd}}
{{/each}}
{{/if}}
</div>
<div class="right-product-list">
{{if $data.products && $data.products.length > 0}}
<h3>Recommended Products</h3>
{{set productsData = {value: $data.products, classname: 'Recommended-products'} }}
{{include "search-result-products-temp" productsData}}
{{/if}}
</div>
</div>
</script>
<script id="search-result-dimensions-temp" type="text/html">
<div class="fieldsBox">
{{set vdata = $data.value }}
{{if vdata.name == 'brands' || vdata.name == 'Brands' }}
{{set isTypeAheadSearch = true}}
{{else}}
{{set isTypeAheadSearch = false}}
{{/if}}
{{if vdata.values && vdata.values.length > 0 }}
<h3>{{@ $data.pretitle }} {{@ vdata.name}}</h3>
<ul>
{{each vdata.values}}
{{set count = $value.count || '' }}
{{set prevURLD = '/search?typeAheadSuggestion=true&typeAheadRedirect=true&isTypeAheadSearch=' }}
{{if $value.seoURl }}
{{set URL = $value.seoURl + '?tNtt=' + $imports.searchBoxTerm + '&tAt=' + vdata.name + '&tAv=' + $value.name }}
{{else}}
{{set URL = prevURLD + isTypeAheadSearch + '&tNtt=' + $imports.searchBoxTerm + '&tAt=' + vdata.name + '&tAv=' + $value.name + '&Ntt=' + $imports.typeAheadLastTopTerm.replace(/%20/g, '+') + '&N=' + $value.id }}
{{/if}}
<li class="typeAheadSearchItem {{@ $data.pretitle + '-' + vdata.name }}">
<a data-name='{{@ $value.name.replace(/"/g, "\\\"") }}' href="{{@ URL}}">{{@ $value.name + count }} </a>
</li>
{{/each}}
</ul>
{{/if}}
</div>
</script>
<script id="search-result-products-temp" type="text/html">
<div class="productItem-grid-gc-jsp">
{{set vdata = $data.value }}
{{each vdata}}
{{set truncateLen = 40}}
{{if $value.linkUrl.indexOf('?') > -1 }}
{{set prodURL = $value.linkUrl + '&pdptypeAheadSearchInput=' + $imports.typeAheadLastTopTerm + '&tNtt=' + $imports.searchBoxTerm + '&tAt=item' + '&tAv=' + $value.name }}
{{else}}
{{set prodURL = $value.linkUrl + '?pdptypeAheadSearchInput=' + $imports.typeAheadLastTopTerm + '&tNtt=' + $imports.searchBoxTerm + '&tAt=item' + '&tAv=' + $value.name }}
{{/if}}
{{if $value.name.length + 1 > truncateLen }}
{{set prodName = $value.name.substr(0, truncateLen ) + '...'}}
{{else}}
{{set prodName = $value.name}}
{{/if}}
<div class="productItem {{@ $data.classname }}">
<div class="image-box">
<a data-name='{{@ prodName.replace(/"/g, "\\\"") }}' class="imgLink hidden-arrow" href="{{@ prodURL }}">
<img src="{{@ $value.imgUrl }}" alt="search image" />
</a>
</div>
<div class="product-detail">
<p class="product-title">
<a data-name='{{@ prodName.replace(/"/g, "\\\"") }}' class="titleLink hidden-arrow" href="{{@ prodURL}}"> {{@ prodName}} </a>
</p>
<a href="#" class="rate hidden-arrow">
{{if $value.rating }}
<span class="stars small rate-{{@ $imports.parseInt($value.rating) }}">
{{@ $imports.mathRound($imports.parseInt($value.rating) / 2) + '.0' }}
</span>
{{else}}
<span class="stars small rate-0">0.0</span>
{{/if}}
</a>
{{if $value.price }}
<p class="product-price"><span>{{@ $imports.currencySymbol + $imports.formatPrice($value.price) }}</span></p>
{{else}}
<p class="product-price">
<h4>Contact for Price</h4>
</p>
{{/if}}
</div>
</div>
{{/each}}
</div>
</script>
</div>
</form>
<form id="searchZipCode-form">
<div class="header-store-searchCode-form ">
<span class="header-store-zipCode-input">
<input id="search-ZipCode" placeholder="Zip Code" aria-label="Zip Code">
</span>
<span>
<button class="header-store-zipCode-search" htmltype="submit"> Search </button>
</span>
</div>
</form>
Name: header-delivery-zipCode — POST
<form method="post" id="header-delivery-form" name="header-delivery-zipCode">
<div class="zipCode-form">
<fieldset class="select-zipcode">
<input aria-required="true" class="required text" id="header-delivery-zipCode" name="Enter_Zip_Code" placeholder="Enter Zip Code" title="Enter Zip Code" value="" aria-label="Enter Zip Code">
</fieldset>
<button class="select-zipCode-Btn"> Go </button>
</div>
<div class="error-massage"></div>
<div class="use-current-location">
<img width="11px" height="15px" src="https://static.guitarcenter.com/img/brand/gc/cmn/svg-icon/location-grey-icon.svg?vId=2024.03.12.dev.gc7.5.20.atg.b&cb=18" alt=""><span class="header-delivery-location">Use My Current Location</span>
</div>
<div class="delivery-info">
<span class="ship-icon">
<img width="40px" height="40px" src="https://static.guitarcenter.com/img/brand/gc/cmn/svg-icon/delivery-truck-black.svg?vId=2024.03.12.dev.gc7.5.20.atg.b&cb=18" alt="">
</span>
<span class="info">Your ZIP Code helps us to provide <span class="up-to-date"> the most up-to-date </span> product and delivery information.</span>
</div>
</form>
GET
<form id="gcNewsletterForm" method="GET" action="" class="newsletter-form" novalidate="novalidate">
<h3 role="heading" aria-level="2">Be the first to know about exclusive offers, tips and more.</h3>
<fieldset class="newsletter-fields">
<label for="NewsLetterEmail">Email Address (Required)</label>
<input aria-required="true" type="email" id="NewsLetterEmail" name="NewsLetterEmail" value="" placeholder="Enter Email Address" title="Guitar Center Email News Signup">
<input type="submit" id="btnJoinNow" class="button primary" value="Sign Up">
</fieldset>
<div id="clarip-consent-33"><input type="checkbox" data-role="none" id="consentCap-33" name="consentCap-33" required=""><label for="consentCap-33">Yes, I would like to receive emails with news and offers from Guitar Center.</label></div>
<script type="text/javascript">
var pid = 33;
</script>
<script type="text/javascript" src="https://cdn.clarip.com/gci/clarip_consent.js" async=""></script>
<div id="gc-newsletter-consent-errors"></div>
</form>
POST
<form id="contact" class="form" method="post" action="" tabindex="0" novalidate="">
<div class="form-control">
<label for="fullName">Name</label>
<input aria-required="true" type="text" name="fullName" id="fullName" data-role="none" tabindex="0" autofocus="" required="" autocomplete="new-password">
</div>
<div class="form-control">
<label for="phoneNumber">Phone Number</label>
<input name="phoneNumber" id="phoneNumber" type="tel" maxlength="12" pattern=".{9,}" title="Please enter a valid phone number" data-role="none" tabindex="0" aria-required="true" required="" autocomplete="tel">
</div>
<div class="form-control">
<label for="emailAddress">Email Address (optional)</label>
<input name="emailAddress" id="emailAddress" type="email" title="Please enter a valid email address" data-role="none" tabindex="0" aria-required="false" autocomplete="email">
</div>
<div class="form-control">
<h5 role="presentation">What is the best time to reach you?</h5>
<label for="date">Date</label>
<input type="date" id="date" name="date" value="03/23/2021" placeholder="03/23/2021" tabindex="0">
</div>
<div class="form-control">
<label for="time" role="presentation">Timeframe (All times PT)</label>
<span class="limit">MON - FRI 6 AM - 9 PM | SAT - SUN 7 AM - 7 PM </span>
<div class="row">
<div class="col">
<select id="startTime" tabindex="0" aria-label="Start time">
<option value="6:00 am">6:00 am</option>
<option value="6:30 am">6:30 am</option>
<option value="7:00 am">7:00 am</option>
<option value="7:30 am">7:30 am</option>
<option value="8:00 am">8:00 am</option>
<option value="8:30 am">8:30 am</option>
<option value="9:00 am">9:00 am</option>
<option value="9:30 am">9:30 am</option>
<option value="10:00 am">10:00 am</option>
<option value="10:30 am">10:30 am</option>
<option value="11:00 am">11:00 am</option>
<option value="11:30 am">11:30 am</option>
<option value="12:00 pm">12:00 pm</option>
<option value="12:30 pm">12:30 pm</option>
<option value="1:00 pm">1:00 pm</option>
<option value="1:30 pm">1:30 pm</option>
<option value="2:00 pm">2:00 pm</option>
<option value="2:30 pm">2:30 pm</option>
<option value="3:00 pm">3:00 pm</option>
<option value="3:30 pm">3:30 pm</option>
<option value="4:00 pm">4:00 pm</option>
<option value="4:30 pm">4:30 pm</option>
<option value="5:00 pm">5:00 pm</option>
<option value="5:30 pm">5:30 pm</option>
<option value="6:00 pm">6:00 pm</option>
<option value="6:30 pm">6:30 pm</option>
<option value="7:00 pm">7:00 pm</option>
<option value="7:30 pm">7:30 pm</option>
<option value="8:00 pm">8:00 pm</option>
<option value="8:30 pm">8:30 pm</option>
<option value="9:00 pm">9:00 pm</option>
</select>
</div>
<div class="col">
<select id="endTime" tabindex="0" aria-label="End time">
<option value="6:00 am">6:00 am</option>
<option value="6:30 am">6:30 am</option>
<option value="7:00 am">7:00 am</option>
<option value="7:30 am">7:30 am</option>
<option value="8:00 am">8:00 am</option>
<option value="8:30 am">8:30 am</option>
<option value="9:00 am">9:00 am</option>
<option value="9:30 am">9:30 am</option>
<option value="10:00 am">10:00 am</option>
<option value="10:30 am">10:30 am</option>
<option value="11:00 am">11:00 am</option>
<option value="11:30 am">11:30 am</option>
<option value="12:00 pm">12:00 pm</option>
<option value="12:30 pm">12:30 pm</option>
<option value="1:00 pm">1:00 pm</option>
<option value="1:30 pm">1:30 pm</option>
<option value="2:00 pm">2:00 pm</option>
<option value="2:30 pm">2:30 pm</option>
<option value="3:00 pm">3:00 pm</option>
<option value="3:30 pm">3:30 pm</option>
<option value="4:00 pm">4:00 pm</option>
<option value="4:30 pm">4:30 pm</option>
<option value="5:00 pm">5:00 pm</option>
<option value="5:30 pm">5:30 pm</option>
<option value="6:00 pm">6:00 pm</option>
<option value="6:30 pm">6:30 pm</option>
<option value="7:00 pm">7:00 pm</option>
<option value="7:30 pm">7:30 pm</option>
<option value="8:00 pm">8:00 pm</option>
<option value="9:00 pm">9:00 pm</option>
</select>
</div>
</div>
</div>
<div class="form-control">
<label for="message">Message</label>
<textarea placeholder="" autocomplete="new-password" tabindex="0" aria-required="false" id="message" pattern="^(?:\b\w+\b[\s\r\n]*){1,300}$" spellcheck="true" maxlength="300"></textarea>
<span class="limit">300 characters</span>
</div>
<div class="form-control">
<button tabindex="0" name="submit" type="submit" id="contact-submit" data-submit="...Sending"> Send Request </button>
</div>
</form>
POST
<form id="fileUploadForm" enctype="multipart/form-data" method="post" target="fileUploadIframe"><input type="file" id="fileSelector" name="file" style="display: none;" aria-label="Select file"><input name="filename" type="hidden"></form>
Text Content
Skip to Main Content Cookie Policy We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic to our site, customize content and advertising, and the website performance. Privacy Policy Manage Cookies Deny CookiesAccept All Cookies { "siteName" : "/gc", "mobileAppSrcCode" : "", "GCNav" : "newGCNav1", "segmentCookie" : "", "mobileAppItunesBanner" : "true", "enableClarip": true, "claripConsentJSUrl": "https://cdn.clarip.com/gci/clarip_consent.js", "claripDomain": "https://gci.clarip.com/", "sourceCodeId" : "7700001", "sourceName" : "GCDIRECTSOURCECODE1", "sourceSegment" : "Direct", "profileZipcode" : "", "jsonLdEnabled" : "true", "profileStoreId" : "", "onlineOnlyLessons" : "false", "defaultLessonsStoreId" : "101", "profileStoreName" : "", "contextPath" : "", "imageResizeEnabled" : "true", "unicaEnv" : "site-prod", "staticContentUrl" : "https://static.guitarcenter.com", "styleStaticContentUrl" : "https://static.guitarcenter.com", "catalogAssetStaticContentUrl" : "https://static.guitarcenter.com", "scene7StaticContentUrl" : "https://media.guitarcenter.com/is/image/", "scene7BasePath" : "MMGS7/", "staticVersion" : "2024.03.12.dev.gc7.5.20.atg.b&cb=18", "versionParam" : "?vId=2024.03.12.dev.gc7.5.20.atg.b&cb=18", "customerService" : "866-498-7882", "profileID" : "6544121337", "contentKey": "", "isInternational": "false", "isWarrantyShippable": "true", "isInternationalCommerceEnabled": "true", "currencySymbol": "$", "profileCountryCode": "US", "profileCurrencyCode": "USD", "audioEyeEnabled" : "true", "applePayEnabled":"false", "oLOnExitNumber": "0", "liveChat" : "false", "cookieLoggedIn" : false, "richRelevanceMode":"render", "richRelevanceApiKey":"9ed4604c5beebd43", "richRelevanceUserId":"", "richRelevanceSessionId":"391db5fcf3b7527bb5910597413811dd", "rrBaseUrl":"//recs.richrelevance.com/rrserver/", "rrChannelId":"-", "hashedUserIdForCriteo":"", "rrTimeout":"10000", "isEducatorAccount": "false", "sessionIsDC": "false", "fullyLoggedIn" : false, "welcomeMat" : "false", "powerReviewsUrl" : "//static.guitarcenter.com/", "prodEnvEnabled" : true, "isMobile":"false", "madMobileEnabled" : false, "rrLoadAtgRecs":"false", 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