www.egain.com Open in urlscan Pro
141.193.213.20 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_artic...
Submission: On May 16 via api (May 16th 2023, 3:18:54 pm UTC) from US — Scanned from DE

Summary HTTP 99 Redirects Links 9 Behaviour Indicators

Summary

This website contacted 23 IPs in 3 countries across 16 domains to perform 99 HTTP transactions. The main IP is 141.193.213.20, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare, Inc., US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 377281.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 10th 2023. Valid for: a year.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
50	141.193.213.20 141.193.213.20	209242 (CLOUDFLAR...) (CLOUDFLARESPECTRUM Cloudflare)
5	2a00:1450:400... 2a00:1450:4001:828::2008	15169 (GOOGLE) (GOOGLE)
2	138.199.37.229 138.199.37.229	60068 (CDN77 ^_^) (CDN77 ^_^)
1	2a04:4e42:600... 2a04:4e42:600::485	54113 (FASTLY) (FASTLY)
2	18.64.141.129 18.64.141.129	16509 (AMAZON-02) (AMAZON-02)
7	2a00:1450:400... 2a00:1450:4001:828::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:828::200a	15169 (GOOGLE) (GOOGLE)
1	2606:4700::68... 2606:4700::6810:650c	13335 (CLOUDFLAR...) (CLOUDFLARENET)
3	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2600:9000:203... 2600:9000:2038:4e00:1f:f723:6fc0:93a1	16509 (AMAZON-02) (AMAZON-02)
2	2a00:1450:400... 2a00:1450:4001:808::2003	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:829::200e	15169 (GOOGLE) (GOOGLE)
6	2a00:1450:400... 2a00:1450:4001:829::2003	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:811::2002	15169 (GOOGLE) (GOOGLE)
2	2001:4860:480... 2001:4860:4802:32::36	15169 (GOOGLE) (GOOGLE)
1	2a02:26f0:350... 2a02:26f0:3500:16::215:149b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2400:52e0:1e0... 2400:52e0:1e00::1076:1	200325 (BUNNYCDN) (BUNNYCDN)
3	2a00:1450:400... 2a00:1450:4001:812::2003	15169 (GOOGLE) (GOOGLE)
1	18.66.112.92 18.66.112.92	16509 (AMAZON-02) (AMAZON-02)
2	2a00:1450:400... 2a00:1450:400c:c09::9c	15169 (GOOGLE) (GOOGLE)
1	2600:9000:20e... 2600:9000:20eb:fe00:2:53b2:240:93a1	16509 (AMAZON-02) (AMAZON-02)
4 4	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.42.14 13.107.42.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
99	23

50 141.193.213.20 (United States)

ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 2a00:1450:4001:828::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 138.199.37.229 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
PTR: 138-199-37-229.bunnyinfra.net

cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a04:4e42:600::485 (United States)

ASN54113 (FASTLY, US)

cdn.jsdelivr.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.64.141.129 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-64-141-129.mct50.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a00:1450:4001:828::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:828::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:650c (United States)

ASN13335 (CLOUDFLARENET, US)

ws.zoominfo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2038:4e00:1f:f723:6fc0:93a1 (United States)

ASN16509 (AMAZON-02, US)

sc.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:808::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:829::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a00:1450:4001:829::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:811::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:3500:16::215:149b (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2400:52e0:1e00::1076:1 (Germany)

ASN200325 (BUNNYCDN, SI)

key-cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:812::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.112.92 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-92.fra56.r.cloudfront.net

tr.lfeeder.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c09::9c (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:20eb:fe00:2:53b2:240:93a1 (United States)

ASN16509 (AMAZON-02, US)

cdn.linkedin.oribi.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2620:1ec:21::14 (United States) 4 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
52	egain.com www.egain.com — Cisco Umbrella Rank: 377281 hd.egain.com	649 KB
8	gstatic.com fonts.gstatic.com www.gstatic.com	606 KB
7	google.com www.google.com — Cisco Umbrella Rank: 2	30 KB
5	linkedin.com 4 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 414 www.linkedin.com — Cisco Umbrella Rank: 645 px4.ads.linkedin.com — Cisco Umbrella Rank: 6490	4 KB
5	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 39 region1.google-analytics.com — Cisco Umbrella Rank: 2495	21 KB
5	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 62	302 KB
3	google.de www.google.de — Cisco Umbrella Rank: 5171	669 B
3	doubleclick.net googleads.g.doubleclick.net — Cisco Umbrella Rank: 41 stats.g.doubleclick.net — Cisco Umbrella Rank: 91	2 KB
3	bing.com bat.bing.com — Cisco Umbrella Rank: 390	13 KB
3	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 50	2 KB
3	printfriendly.com cdn.printfriendly.com — Cisco Umbrella Rank: 25023 key-cdn.printfriendly.com — Cisco Umbrella Rank: 25311	18 KB
2	lfeeder.com sc.lfeeder.com — Cisco Umbrella Rank: 16455 tr.lfeeder.com — Cisco Umbrella Rank: 26975	12 KB
1	oribi.io cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1034	369 B
1	licdn.com snap.licdn.com — Cisco Umbrella Rank: 885	5 KB
1	zoominfo.com ws.zoominfo.com — Cisco Umbrella Rank: 4932	2 KB
1	jsdelivr.net cdn.jsdelivr.net — Cisco Umbrella Rank: 379	22 KB
99	16

	Domain	Requested by
50	www.egain.com	www.egain.com
7	www.google.com	www.egain.com www.gstatic.com www.google.com
6	www.gstatic.com	www.google.com www.gstatic.com
5	www.googletagmanager.com	www.egain.com
3	px.ads.linkedin.com	3 redirects
3	www.google.de	www.egain.com
3	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
3	bat.bing.com	www.egain.com bat.bing.com
3	fonts.googleapis.com	www.egain.com
2	stats.g.doubleclick.net	www.google-analytics.com
2	region1.google-analytics.com	www.googletagmanager.com
2	fonts.gstatic.com	fonts.googleapis.com www.google.com
2	hd.egain.com	www.egain.com
2	cdn.printfriendly.com	www.egain.com
1	px4.ads.linkedin.com	www.egain.com
1	www.linkedin.com	1 redirects
1	cdn.linkedin.oribi.io	snap.licdn.com
1	tr.lfeeder.com	www.egain.com
1	key-cdn.printfriendly.com	cdn.printfriendly.com
1	snap.licdn.com	www.egain.com
1	googleads.g.doubleclick.net	www.googletagmanager.com
1	sc.lfeeder.com	www.egain.com
1	ws.zoominfo.com	www.egain.com
1	cdn.jsdelivr.net	www.egain.com
99	24

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
www.youtube.com
community.egain.com
eg5074aprl.egain.cloud
media.egain.com
hd.egain.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2023-01-10` - `2024-02-11`	a year	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-04-24` - `2023-07-17`	3 months	crt.sh
cdn.printfriendly.com R3	`2023-04-29` - `2023-07-28`	3 months	crt.sh
jsdelivr.net GlobalSign Atlas R3 DV TLS CA 2022 Q4	`2022-12-23` - `2024-01-24`	a year	crt.sh
hd.egain.com Amazon RSA 2048 M01	`2023-02-22` - `2024-02-08`	a year	crt.sh
www.google.com GTS CA 1C3	`2023-04-24` - `2023-07-17`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2023-04-24` - `2023-07-17`	3 months	crt.sh
zoominfo.com Cloudflare Inc ECC CA-3	`2023-04-04` - `2024-04-03`	a year	crt.sh
www.bing.com Microsoft RSA TLS CA 02	`2023-02-16` - `2023-08-16`	6 months	crt.sh
*.lfeeder.com Amazon RSA 2048 M01	`2023-02-28` - `2023-08-07`	5 months	crt.sh
*.gstatic.com GTS CA 1C3	`2023-04-24` - `2023-07-17`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2023-04-24` - `2023-07-17`	3 months	crt.sh
snap.licdn.com DigiCert SHA2 Secure Server CA	`2023-02-01` - `2024-01-31`	a year	crt.sh
key-cdn.printfriendly.com R3	`2023-04-29` - `2023-07-28`	3 months	crt.sh
www.google.de GTS CA 1C3	`2023-04-24` - `2023-07-17`	3 months	crt.sh
*.google.com GTS CA 1C3	`2023-04-24` - `2023-07-17`	3 months	crt.sh
linkedin.oribi.io Amazon RSA 2048 M01	`2023-02-24` - `2023-08-06`	5 months	crt.sh

This page contains 3 frames:

Primary Page: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90
Frame ID: A9EE1F8FCC892EF1112997AC326AD0C6
Requests: 90 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=q6pbdanu4z
Frame ID: 5FD2D30AEA65261AB57ACA92F36FD49A
Requests: 8 HTTP requests in this frame

Frame: https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ
Frame ID: 11C5B1A4D1EE24FE3764910184F129E5
Requests: 3 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Digital Customer Service | Best Practices | eGainAccessibility ToolsIncrease TextDecrease TextGrayscaleHigh ContrastNegative ContrastLight BackgroundLinks UnderlineReadable FontReset

Detected technologies

WordPress (CMS) Expand

Overall confidence: 100%
Detected patterns

/wp-(?:content|includes)/

Bootstrap (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Flickity (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

/flickity(?:\.pkgd)?(?:\.min)?\.js

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Lightbox (JavaScript Libraries) Expand

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery Migrate (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

jsDelivr (CDN) Expand

Overall confidence: 100%
Detected patterns

//cdn\.jsdelivr\.net/

reCAPTCHA (Captchas) Expand

Overall confidence: 100%
Detected patterns

/recaptcha/api\.js

Page Statistics

99
Requests

99 %
HTTPS

78 %
IPv6

16
Domains

24
Subdomains

23
IPs

3
Countries

1686 kB
Transfer

4167 kB
Size

26
Cookies

9 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/login
Title: eGain Community

Search URL Search Domain Scan URL

URL: https://eg5074aprl.egain.cloud/system/templates/selfservice/portal/help/customer/locale/en-US/portal/555500000001023
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

URL: https://hd.egain.com/articles/article_digital_customer_service.pdf
Title: DOWNLOAD PDF

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 84

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684250329121&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90 HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684250329121&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&cookiesTest=true HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1684250329121%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigital-customer-service-best-practices%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Ddcs_article_na%2526uid%253D94ce4165-fa85-eb11-b1ac-000d3a1bbb90%26cookiesTest%3Dtrue%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684250329121&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&cookiesTest=true&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684250329121&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&cookiesTest=true&liSync=true&e_ipv6=AQL97xsbgP_vygAAAYglJIIeSvCtnCT8QHHaZcaupcfwZMsAbEYeMW0kPPyvlilQpIKpZxQ

99 HTTP transactions
2 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2 200 Primary Request / Show response
www.egain.com/digital-customer-service-best-practices/ 194 KB
41 KB 766ms
682ms Document
text/html 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare / WP Engine

Resource Hash

d2324c5c4491ffdaa2b8b723e36ba81ad524f913c6520efb6bf0e49c95e9d91f

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
cache-control: max-age=43200, must-revalidate
cf-cache-status: DYNAMIC
cf-ray: 7c84986439df9baa-FRA
content-encoding: br
content-type: text/html; charset=UTF-8
date: Tue, 16 May 2023 15:18:48 GMT
link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/23396>; rel="alternate"; type="application/json" <https://www.egain.com/?p=23396>; rel=shortlink
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
referrer-policy: origin
server: cloudflare
strict-transport-security: max-age=63072000
vary: Accept-Encoding Accept-Encoding Accept-Encoding
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-pass-why: custom-args
x-powered-by: WP Engine
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block

GET
H2 200 trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 5 KB
1 KB 25ms
21ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

44ea170fc87aae5f8c85e610296bac297b3d621292adc4cbec9e0b0d3a2e681b

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
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content-encoding: br
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GET
H2 200 trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/ 3 KB
843 B 25ms
21ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

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Full URL

https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

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Request headers

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Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
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cf-ray: 7c8498687f7f9baa-FRA

GET
H2 200 style.css
www.egain.com/egain/ 0
85 B 31ms
27ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/style.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

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Server

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
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x-content-type-options: nosniff
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GET
H2 200 style.css
www.egain.com/egain-child/ 1 B
234 B 26ms
22ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

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Full URL

https://www.egain.com/egain-child/style.css

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

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Response headers

date: Tue, 16 May 2023 15:18:48 GMT
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x-content-type-options: nosniff
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GET
H2 200 all.min.css
www.egain.com/egain/assets/fonts/fontawesome/css/ 58 KB
13 KB 28ms
24ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/fonts/fontawesome/css/all.min.css

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432243
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
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cf-ray: 7c8498687f849baa-FRA

GET
H2 200 simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 11 KB
3 KB 25ms
21ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

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Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
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content-encoding: br
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permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498687f869baa-FRA

GET
H2 200 style.min.css
www.egain.com/egain/assets/css/ 152 KB
23 KB 32ms
28ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/style.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432243
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
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server: cloudflare
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permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498687f889baa-FRA

GET
H2 200 23b5fb9d1245fa0256d87544d30cdf33.css
www.egain.com/egain-media/oceanwp-webfonts-css/ 3 KB
422 B 29ms
25ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain-media/oceanwp-webfonts-css/23b5fb9d1245fa0256d87544d30cdf33.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432243
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
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last-modified: Thu, 11 May 2023 15:14:45 GMT
server: cloudflare
etag: W/"645d0665-cc6"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
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content-type: text/css
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498688f899baa-FRA

GET
H2 200 style.min.css
www.egain.com/plugins/pojo-accessibility/assets/css/ 51 KB
5 KB 41ms
36ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432242
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Fri, 17 Mar 2023 21:45:24 GMT
server: cloudflare
etag: W/"6414df74-cc6d"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: text/css
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498688f8a9baa-FRA

GET
H2 200 sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 10 KB
2 KB 40ms
35ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432243
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Fri, 17 Mar 2023 21:51:02 GMT
server: cloudflare
etag: W/"6414e0c6-2752"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: text/css
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498688f8d9baa-FRA

GET
H2 200 front.min.css
www.egain.com/plugins/cookie-notice/css/ 5 KB
1 KB 43ms
39ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/cookie-notice/css/front.min.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432243
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Fri, 17 Mar 2023 21:38:29 GMT
server: cloudflare
etag: W/"6414ddd5-14d6"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: text/css
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www.egain.com/egain-child/css/ 86 KB
14 KB 44ms
40ms Stylesheet
text/css 141.193.213.20
CLOUDFLARESPECTRU...

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https://www.egain.com/egain-child/css/custom.min.css

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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

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TLS 1.3, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

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Response headers

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GET
H2 200 widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 50 KB
7 KB 35ms
31ms Stylesheet
text/css 141.193.213.20
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https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

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GET
H2 200 jquery.min.js Show response
www.egain.com/includes/js/jquery/ 88 KB
31 KB 37ms
33ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

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https://www.egain.com/includes/js/jquery/jquery.min.js

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

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cf-ray: 7c8498688f9a9baa-FRA

GET
H2 200 jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 13 KB
5 KB 33ms
30ms Script
application/javascript 141.193.213.20
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https://www.egain.com/includes/js/jquery/jquery-migrate.min.js

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

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cf-ray: 7c8498688f9c9baa-FRA

GET
H3 200 front.min.js Show response
www.egain.com/plugins/cookie-notice/js/ 8 KB
2 KB 85ms
79ms Script
application/javascript 141.193.213.20
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https://www.egain.com/plugins/cookie-notice/js/front.min.js

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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

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cf-ray: 7c8498697fa99214-FRA

GET
H2 200 custom_script_1.js Show response
www.egain.com/egain-child/ 26 KB
5 KB 35ms
32ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

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https://www.egain.com/egain-child/custom_script_1.js?v=1.5

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

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Response headers

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cf-ray: 7c8498688f9d9baa-FRA

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 231 KB
80 KB 126ms
42ms Script
application/javascript 2a00:1450:4001:828::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

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GET
H2 200 js Show response
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47 KB 100ms
16ms Script
application/javascript 2a00:1450:4001:828::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

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2a00:1450:4001:828::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

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date: Tue, 16 May 2023 15:18:48 GMT
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GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 187 KB
67 KB 110ms
26ms Script
application/javascript 2a00:1450:4001:828::2008
GOOGLE

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https://www.googletagmanager.com/gtag/js?id=AW-946629603

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

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Server

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GET
H2 200 printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 305 B
1 KB 129ms
39ms Image
image/png 138.199.37.229
CDN77 ^_^

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Full URL: https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90
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image/webp 141.193.213.20
CLOUDFLARESPECTRU...

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https://www.egain.com/egain-media/2022/10/eGain-logo-new-300.png

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

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Response headers

date: Tue, 16 May 2023 15:18:48 GMT
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GET
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872 B 15ms
14ms Script
application/javascript 141.193.213.20
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https://www.egain.com/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

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Server

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GET
H2 200 bootstrap.bundle.min.js Show response
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22 KB 71ms
20ms Script
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FASTLY

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https://cdn.jsdelivr.net/npm/bootstrap@4.1.1/dist/js/bootstrap.bundle.min.js

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

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Response headers

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GET
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image/svg+xml 141.193.213.20
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https://www.egain.com/plugins/wpforms/assets/images/submit-spin.svg

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

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Server

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Response headers

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GET
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90 KB 862ms
444ms Image
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AMAZON-02

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Full URL: https://hd.egain.com/images/image-7-steps-digital-customer-service.jpg
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90
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GET
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image/webp 141.193.213.20
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https://www.egain.com/plugins/translatepress-multilingual/assets/images/flags/en_US.png

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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

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141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

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Response headers

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GET
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17 KB 111ms
21ms Script
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CDN77 ^_^

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Full URL: https://cdn.printfriendly.com/printfriendly.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90
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GET
H3 200 wpforms-full.min.css
www.egain.com/plugins/wpforms/assets/css/ 50 KB
7 KB 46ms
45ms Stylesheet
text/css 141.193.213.20
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https://www.egain.com/plugins/wpforms/assets/css/wpforms-full.min.css

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

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Response headers

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cf-ray: 7c8498696f7b9214-FRA

GET
H3 200 imagesloaded.min.js Show response
www.egain.com/includes/js/ 5 KB
2 KB 70ms
63ms Script
application/javascript 141.193.213.20
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https://www.egain.com/includes/js/imagesloaded.min.js

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Response headers

date: Tue, 16 May 2023 15:18:48 GMT
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server: cloudflare
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cf-ray: 7c8498697f8b9214-FRA

GET
H3 200 theme.min.js Show response
www.egain.com/egain/assets/js/ 19 KB
5 KB 71ms
64ms Script
application/javascript 141.193.213.20
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https://www.egain.com/egain/assets/js/theme.min.js

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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

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Response headers

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server: cloudflare
etag: W/"640e94ac-4d4d"
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access-control-allow-origin: *
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permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498697f8d9214-FRA

GET
H3 200 drop-down-mobile-menu.min.js Show response
www.egain.com/egain/assets/js/ 14 KB
4 KB 36ms
29ms Script
application/javascript 141.193.213.20
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https://www.egain.com/egain/assets/js/drop-down-mobile-menu.min.js

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

7c345ef59fb2b287237939e1cc8cc92028711602334db6d338990a01676f8e45

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432230
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x-xss-protection: 1; mode=block
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last-modified: Mon, 13 Mar 2023 03:12:44 GMT
server: cloudflare
etag: W/"640e94ac-3707"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498697f909214-FRA

GET
H3 200 header-replace-search.min.js Show response
www.egain.com/egain/assets/js/ 9 KB
3 KB 76ms
69ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

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Full URL

https://www.egain.com/egain/assets/js/header-replace-search.min.js

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

a6484c6e3741e2d76931f7c31f2e0db67b6c783386caf44a7714e594e5198405

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432230
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
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last-modified: Mon, 13 Mar 2023 03:12:44 GMT
server: cloudflare
etag: W/"640e94ac-24fd"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498697f919214-FRA

GET
H3 200 magnific-popup.min.js Show response
www.egain.com/egain/assets/js/vendors/ 20 KB
8 KB 76ms
69ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

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https://www.egain.com/egain/assets/js/vendors/magnific-popup.min.js

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432230
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Mon, 13 Mar 2023 03:12:44 GMT
server: cloudflare
etag: W/"640e94ac-4efb"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498697f939214-FRA

GET
H3 200 ow-lightbox.min.js Show response
www.egain.com/egain/assets/js/ 4 KB
2 KB 76ms
70ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

General

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Full URL

https://www.egain.com/egain/assets/js/ow-lightbox.min.js

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432230
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Mon, 13 Mar 2023 03:12:44 GMT
server: cloudflare
etag: W/"640e94ac-100f"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498697f949214-FRA

GET
H3 200 flickity.pkgd.min.js Show response
www.egain.com/egain/assets/js/vendors/ 56 KB
15 KB 77ms
70ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/js/vendors/flickity.pkgd.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432230
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Mon, 13 Mar 2023 03:12:44 GMT
server: cloudflare
etag: W/"640e94ac-e0e0"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498697f959214-FRA

GET
H3 200 ow-slider.min.js Show response
www.egain.com/egain/assets/js/ 2 KB
1 KB 77ms
70ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/js/ow-slider.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

b817c9b9bb557b34222c4598548f3569a7c8f2bb30b796a6c92d47dd740e4271

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432230
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Mon, 13 Mar 2023 03:12:44 GMT
server: cloudflare
etag: W/"640e94ac-7d2"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498697f979214-FRA

GET
H3 200 scroll-effect.min.js Show response
www.egain.com/egain/assets/js/ 12 KB
3 KB 78ms
71ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/js/scroll-effect.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432230
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Mon, 13 Mar 2023 03:12:44 GMT
server: cloudflare
etag: W/"640e94ac-2e6f"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498697f999214-FRA

GET
H3 200 scroll-top.min.js Show response
www.egain.com/egain/assets/js/ 9 KB
3 KB 39ms
32ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/js/scroll-top.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

b27375090fa7a6b1b7953505ccce5ff008db3c23196579db5749f71f0f485304

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432230
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Mon, 13 Mar 2023 03:12:44 GMT
server: cloudflare
etag: W/"640e94ac-231d"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498697f9a9214-FRA

GET
H3 200 select.min.js Show response
www.egain.com/egain/assets/js/ 5 KB
2 KB 78ms
71ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/js/select.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432230
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Mon, 13 Mar 2023 03:12:44 GMT
server: cloudflare
etag: W/"640e94ac-143d"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498697f9c9214-FRA

GET
H3 200 app.min.js Show response
www.egain.com/plugins/pojo-accessibility/assets/js/ 5 KB
2 KB 67ms
61ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432230
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Fri, 17 Mar 2023 21:45:24 GMT
server: cloudflare
etag: W/"6414df74-14c1"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
permissions-policy: geolocation=(), midi=(), microphone=(), camera=(), magnetometer=(), gyroscope=(), fullscreen=(self), payment=()
cf-ray: 7c8498697f9d9214-FRA

GET
H3 200 sassy-social-share-public.js Show response
www.egain.com/plugins/sassy-social-share/public/js/ 119 KB
40 KB 45ms
39ms Script
application/javascript 141.193.213.20
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

442ded1995bed09d71ebbac985047547e1d12bee2b9824486333e44b0d6365ca

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
content-encoding: br
age: 432230
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Fri, 17 Mar 2023 21:51:02 GMT
server: cloudflare
etag: W/"6414e0c6-1dd7f"
vary: Accept-Encoding, Accept-Encoding, Accept-Encoding, Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/javascript
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www.egain.com/plugins/wpforms/assets/js/ 3 KB
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application/javascript 141.193.213.20
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GET
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www.egain.com/plugins/wpforms/assets/lib/ 24 KB
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GET
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www.egain.com/plugins/wpforms/assets/lib/ 4 KB
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application/javascript 141.193.213.20
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GET
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www.egain.com/plugins/wpforms/assets/lib/ 2 KB
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application/javascript 141.193.213.20
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GET
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www.egain.com/plugins/wpforms/assets/js/ 339 B
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application/javascript 141.193.213.20
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GET
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www.egain.com/plugins/wpforms/assets/js/ 33 KB
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application/javascript 141.193.213.20
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

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GET
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text/css 141.193.213.20
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GET
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www.egain.com/egain-child/fancy/ 23 KB
9 KB 82ms
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application/javascript 141.193.213.20
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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

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URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

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GET
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612 B 45ms
22ms Stylesheet
text/css 2a00:1450:4001:828::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

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URL: https://www.egain.com/egain-child/css/custom.min.css

Protocol

Security

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server: ESF
cross-origin-opener-policy: same-origin-allow-popups
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cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 16 May 2023 15:18:48 GMT

GET
H2 200 css
fonts.googleapis.com/ 5 KB
739 B 44ms
21ms Stylesheet
text/css 2a00:1450:4001:828::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Tue, 16 May 2023 15:18:48 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 16 May 2023 15:18:48 GMT

GET
H2 200 css
fonts.googleapis.com/ 8 KB
1 KB 43ms
20ms Stylesheet
text/css 2a00:1450:4001:828::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.min.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Tue, 16 May 2023 15:18:48 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Tue, 16 May 2023 14:44:07 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Tue, 16 May 2023 15:18:48 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 176 KB
58 KB 140ms
59ms Script
application/javascript 2a00:1450:4001:828::2008
GOOGLE

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https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

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Server

2a00:1450:4001:828::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
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last-modified: Tue, 16 May 2023 15:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Tue, 16 May 2023 15:18:48 GMT

GET
H2 200 gtm.js Show response
www.googletagmanager.com/ 140 KB
50 KB 114ms
33ms Script
application/javascript 2a00:1450:4001:828::2008
GOOGLE

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https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:828::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
content-encoding: br
strict-transport-security: max-age=31536000; includeSubDomains
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 51232
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last-modified: Tue, 16 May 2023 15:00:00 GMT
server: Google Tag Manager
vary: Accept-Encoding
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cache-control: private, max-age=900
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access-control-allow-headers: Cache-Control
expires: Tue, 16 May 2023 15:18:48 GMT

GET
H2 200 6WNoPXcu9CiYbInz1a6y Show response
ws.zoominfo.com/pixel/ 3 KB
2 KB 223ms
164ms Script
text/javascript 2606:4700::6810:650c
CLOUDFLARENET

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Full URL

https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
via: 1.1 google
server: cloudflare
x-powered-by: Express
vary: Accept-Encoding
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alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400

GET
H2 200 bat.js Show response
bat.bing.com/ 40 KB
12 KB 85ms
43ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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https://bat.bing.com/bat.js

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
content-encoding: gzip
date: Tue, 16 May 2023 15:18:48 GMT
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accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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vary: Accept-Encoding
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accept-ranges: bytes
content-length: 12183

GET
H2 200 lftracker_v1_ywVkO4XMdlOaZ6Bj.js Show response
sc.lfeeder.com/ 32 KB
11 KB 293ms
135ms Script
application/javascript 2600:9000:2038:4e00:1f:f723:6fc0:93a1
AMAZON-02

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Full URL: https://sc.lfeeder.com/lftracker_v1_ywVkO4XMdlOaZ6Bj.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90
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Server: 2600:9000:2038:4e00:1f:f723:6fc0:93a1 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

x-amz-version-id: 3oCVUtLREoDUzTseBXBgePRTz8PTnx0I
content-encoding: gzip
via: 1.1 ead12ea8a5dacf72daa302814186069c.cloudfront.net (CloudFront)
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server: AmazonS3
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GET
H2 200 bg_artboard_2.jpg
hd.egain.com/images/backgrounds/ 93 KB
93 KB 1199ms
786ms Image
image/jpeg 18.64.141.129
AMAZON-02

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Full URL: https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.64.141.129 , United States, ASN16509 (AMAZON-02, US),
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:49 GMT
via: 1.1 7624d7be02ecbf5cc9ebc4247c9f812e.cloudfront.net (CloudFront)
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GET
H2 200 memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v35/ 47 KB
48 KB 72ms
2ms Font
font/woff2 2a00:1450:4001:808::2003
GOOGLE

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https://fonts.gstatic.com/s/opensans/v35/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

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Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

Name	Value
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Request headers

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Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Sat, 13 May 2023 05:45:28 GMT
x-content-type-options: nosniff
age: 293600
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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server: sffe
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cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Sun, 12 May 2024 05:45:28 GMT

GET
H3 200 Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 29 KB
30 KB 69ms
69ms Font
font/woff2 141.193.213.20
CLOUDFLARESPECTRU...

General

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Full URL

https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.egain.com/
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
age: 407236
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
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server: cloudflare
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accept-ranges: bytes
cf-ray: 7c8498698fbe9214-FRA

GET
H3 200 fa-brands-400.woff2
www.egain.com/egain/assets/fonts/fontawesome/webfonts/ 77 KB
77 KB 32ms
20ms Font
font/woff2 141.193.213.20
CLOUDFLARESPECTRU...

General

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Full URL

https://www.egain.com/egain/assets/fonts/fontawesome/webfonts/fa-brands-400.woff2

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/fonts/fontawesome/css/all.min.css

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

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Request headers

Referer: https://www.egain.com/
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
age: 432230
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
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referrer-policy: origin
last-modified: Mon, 13 Mar 2023 03:12:44 GMT
server: cloudflare
etag: "640e94ac-1327c"
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cache-control: public, max-age=31536000
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accept-ranges: bytes
cf-ray: 7c849869dffb9214-FRA

GET
H3 200 memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsiH0B4gaVc.ttf
www.egain.com/wp-content/uploads/oceanwp-webfonts/ 31 KB
31 KB 40ms
28ms Font
application/octet-stream 141.193.213.20
CLOUDFLARESPECTRU...

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Full URL

https://www.egain.com/wp-content/uploads/oceanwp-webfonts/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgsiH0B4gaVc.ttf

Requested by

Host: www.egain.com
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Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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X-Frame-Options	SAMEORIGIN
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Request headers

Referer: https://www.egain.com/
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
age: 352494
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
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x-xss-protection: 1; mode=block
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server: cloudflare
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accept-ranges: bytes
cf-ray: 7c849869dffd9214-FRA

GET
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www.egain.com/wp-content/uploads/oceanwp-webfonts/ 31 KB
31 KB 41ms
29ms Font
application/octet-stream 141.193.213.20
CLOUDFLARESPECTRU...

General

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Show headers Download Go to

Full URL

https://www.egain.com/wp-content/uploads/oceanwp-webfonts/memSYaGs126MiZpBA-UvWbX2vVnXBbObj2OVZyOOSr4dVJWUgshZ1x4gaVc.ttf

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-media/oceanwp-webfonts-css/23b5fb9d1245fa0256d87544d30cdf33.css

Protocol

Security

QUIC, , AES_128_GCM

Server

141.193.213.20 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://www.egain.com/
Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:48 GMT
strict-transport-security: max-age=63072000
x-content-type-options: nosniff
cf-cache-status: HIT
age: 352494
alt-svc: h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length: 31636
x-xss-protection: 1; mode=block
referrer-policy: origin
last-modified: Fri, 17 Mar 2023 21:45:54 GMT
server: cloudflare
etag: "6414df92-7b94"
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
content-type: application/octet-stream
access-control-allow-origin: *
cache-control: public, max-age=31536000
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accept-ranges: bytes
cf-ray: 7c849869dffe9214-FRA

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 51 KB
21 KB 41ms
8ms Script
text/javascript 2a00:1450:4001:829::200e
GOOGLE

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Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:829::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

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Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
date: Tue, 16 May 2023 15:05:00 GMT
last-modified: Mon, 17 Apr 2023 22:36:01 GMT
server: Golfe2
age: 828
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 20737
expires: Tue, 16 May 2023 17:05:00 GMT

GET
H2 204 56380144.js Show response
bat.bing.com/p/action/ 0
135 B 111ms
111ms Script
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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Full URL

https://bat.bing.com/p/action/56380144.js

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Host: bat.bing.com
URL: https://bat.bing.com/bat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

/ ARR/3.0

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains; preload
cache-control: private,max-age=1800
date: Tue, 16 May 2023 15:18:48 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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x-powered-by: ARR/3.0
x-cache: CONFIG_NOCACHE

GET
H2 200 recaptcha__de.js Show response
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ 411 KB
165 KB 37ms
7ms Script
text/javascript 2a00:1450:4001:829::2003
GOOGLE

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Full URL

https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js

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Host: www.google.com
URL: https://www.google.com/recaptcha/api.js?onload=wpformsRecaptchaLoad&render=explicit

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

6996e2a02589f4ffe5d4279d5e2441ba1213a47957c1882a755b1403a0ea67d9

Security Headers

Name	Value
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Request headers

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Origin: https://www.egain.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 13:07:05 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 7903
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 168053
x-xss-protection: 0
last-modified: Mon, 08 May 2023 04:06:00 GMT
server: sffe
cross-origin-opener-policy: same-origin-allow-popups; report-to="recaptcha"
vary: Accept-Encoding
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content-type: text/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
expires: Wed, 15 May 2024 13:07:05 GMT

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 3 KB
2 KB 45ms
23ms Script
text/javascript 2a00:1450:4001:811::2002
GOOGLE

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Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1684250328880&cv=11&fst=1684250328880&bg=ffffff&guid=ON&async=1&gtm=45be35a0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&hn=www.googleadservices.com&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&auid=2067524194.1684250329&uamb=0&uaw=0&data=event%3Dgtag.config&rfmt=3&fmt=4

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:811::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 16 May 2023 15:18:48 GMT
content-encoding: br
x-content-type-options: nosniff
server: cafe
content-type: text/javascript; charset=UTF-8
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content-length: 1311
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 204 collect
region1.google-analytics.com/g/ 0
253 B 46ms
13ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

General

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Show headers Download Go to

Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je35a0&_p=753617385&cid=591308180.1684250329&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=1&sid=1684250328&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1&_ee=1
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 16 May 2023 15:18:48 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
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alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 insight.min.js Show response
snap.licdn.com/li.lms-analytics/ 13 KB
5 KB 51ms
14ms Script
application/x-javascript 2a02:26f0:3500:16::215:149b
AKAMAI-ASN1

General

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Full URL

https://snap.licdn.com/li.lms-analytics/insight.min.js

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Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

2a02:26f0:3500:16::215:149b Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:49 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Tue, 10 Jan 2023 17:22:56 GMT
x-cdn: AKAM
vary: Accept-Encoding
content-type: application/x-javascript;charset=utf-8
cache-control: max-age=50345
accept-ranges: bytes
content-length: 4777

GET
H2 200 a Show response
key-cdn.printfriendly.com/api/v3/domain_settings/ 160 B
642 B 70ms
14ms Script
text/javascript 2400:52e0:1e00::1076:1
BUNNYCDN

General

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Full URL: https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by: Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2400:52e0:1e00::1076:1 , Germany, ASN200325 (BUNNYCDN, SI),
Reverse DNS
Software: BunnyCDN-DE1-1076 /
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:49 GMT
content-encoding: br
cdn-edgestorageid: 1077
cdn-cachedat: 01/31/2023 11:22:24
cdn-pullzone: 1170691
alt-svc: h3=":443"; ma=2592000
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cdn-requestcountrycode: DE
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cdn-requestpullsuccess: True

GET
H2 204 0
bat.bing.com/action/ 0
286 B 35ms
35ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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Full URL

https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=518f0024-2466-4f1b-976a-df219c040dc0&sid=f53d6720f3fc11edafeb2f2b8f81a2f3&vid=f53d8a70f3fc11ed891a415bd21a66d8&vids=1&msclkid=N&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&r=&lt=1384&evt=pageLoad&sv=1&rn=820719

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains; preload
date: Tue, 16 May 2023 15:18:48 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: BA3BA43544D64C28B2A93D8C081BC957 Ref B: FRAEDGE1722 Ref C: 2023-05-16T15:18:49Z
x-cache: CONFIG_NOCACHE
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
www.google-analytics.com/j/ 2 B
206 B 15ms
14ms XHR
text/plain 2a00:1450:4001:829::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j100&a=753617385&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAACAAI~&jid=162610980&gjid=1225494480&cid=591308180.1684250329&tid=UA-15835029-4&_gid=579935578.1684250329&_r=1&gtm=457e35a0&jsscut=1&z=429467409

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:829::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Tue, 16 May 2023 15:18:49 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
www.google-analytics.com/j/ 4 B
71 B 14ms
13ms XHR
text/plain 2a00:1450:4001:829::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j100&a=753617385&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&ul=en-us&de=UTF-8&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAACAAI~&jid=228065083&gjid=461248121&cid=591308180.1684250329&tid=UA-15835029-4&_gid=579935578.1684250329&_r=1&_slc=1&gtm=45He35a0n81NC9SGDL&cd17=94ce4165-fa85-eb11-b1ac-000d3a1bbb90&z=695656030

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:829::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

aec60bc104db041b1512185839f18f52986df7e569e5445f740dd60f763fbca8

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Tue, 16 May 2023 15:18:49 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.com/pagead/1p-user-list/946629603/ 42 B
327 B 26ms
21ms Image
image/gif 2a00:1450:4001:828::2004
GOOGLE

General

Check archive.org

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Full URL

https://www.google.com/pagead/1p-user-list/946629603/?random=1684250328880&cv=11&fst=1684249200000&bg=ffffff&guid=ON&async=1&gtm=45be35a0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=875781066&rmt_tld=0&ipr=y

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 16 May 2023 15:18:49 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/946629603/ 42 B
455 B 58ms
29ms Image
image/gif 2a00:1450:4001:812::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/946629603/?random=1684250328880&cv=11&fst=1684249200000&bg=ffffff&guid=ON&async=1&gtm=45be35a0&u_w=1600&u_h=1200&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&frm=0&tiba=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=875781066&rmt_tld=1&ipr=y

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 16 May 2023 15:18:49 GMT
content-security-policy: script-src 'none'; object-src 'none'
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
tr.lfeeder.com/ 43 B
294 B 112ms
80ms Image
image/gif 18.66.112.92
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://tr.lfeeder.com/?sid=ywVkO4XMdlOaZ6Bj&data=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
Requested by: Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.92 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-92.fra56.r.cloudfront.net
Software: CloudFront /
Resource Hash: b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:49 GMT
via: 1.1 fd080e20137c93d47ed43a67821248f0.cloudfront.net (CloudFront)
server: CloudFront
x-amz-cf-pop: FRA56-P5
x-cache: LambdaGeneratedResponse from cloudfront
content-type: image/gif
content-length: 43
x-amz-cf-id: w7Ye4SPXBiqi0A5I1QYPASPgoVDS6JghWAfNpvbnOz_y_suR0Rh68A==

GET
H3 200 anchor Show response
www.google.com/recaptcha/api2/ Frame 5FD2 51 KB
28 KB 40ms
39ms Document
text/html 2a00:1450:4001:828::2004
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=q6pbdanu4z

Requested by

Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

GSE /

Resource Hash

2142460219cb2897ff9346a4473daf3ad821aaf68d3acb83c96dcc0d08a44f5d

Security Headers

Name	Value
Content-Security-Policy	script-src 'report-sample' 'nonce-WMtLB0xAfO1-sn5aDUhfDg' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control: no-cache, no-store, max-age=0, must-revalidate
content-encoding: gzip
content-length: 28183
content-security-policy: script-src 'report-sample' 'nonce-WMtLB0xAfO1-sn5aDUhfDg' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type: text/html; charset=utf-8
cross-origin-embedder-policy: require-corp
cross-origin-resource-policy: cross-origin
date: Tue, 16 May 2023 15:18:49 GMT
expires: Mon, 01 Jan 1990 00:00:00 GMT
pragma: no-cache
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server: GSE
x-content-type-options: nosniff
x-xss-protection: 1; mode=block

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
348 B 125ms
45ms XHR
text/plain 2a00:1450:400c:c09::9c
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=591308180.1684250329&jid=162610980&gjid=1225494480&_gid=579935578.1684250329&_u=YADAAUAAAAAAACAAI~&z=978370549

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c09::9c Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Tue, 16 May 2023 15:18:49 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 125ms
45ms XHR
text/plain 2a00:1450:400c:c09::9c
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j100&tid=UA-15835029-4&cid=591308180.1684250329&jid=228065083&gjid=461248121&_gid=579935578.1684250329&_u=YADAAUABAAAAACAAI~&z=1414733445

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c09::9c Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Tue, 16 May 2023 15:18:49 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 token Show response
cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/ 36 B
369 B 54ms
19ms XHR
application/json 2600:9000:20eb:fe00:2:53b2:240:93a1
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.linkedin.oribi.io/partner/3112012/domain/egain.com/token
Requested by: Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:20eb:fe00:2:53b2:240:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: /
Resource Hash: 7b1eaaaf180a13c29b6dddc3b0ae23333b4397e0f3c065b4c86da2f2530a5f89

Request headers

Accept: *
Referer: https://www.egain.com/
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 12:00:57 GMT
content-encoding: gzip
via: 1.1 5076c8187f430eebe5e26fc594d6125a.cloudfront.net (CloudFront)
x-amz-cf-pop: FRA2-C1
age: 11872
vary: accept-encoding
x-cache: Hit from cloudfront
content-type: application/json
access-control-allow-origin: *
cache-control: public, max-age=14848
x-amz-cf-id: NkRZHy_vJjuVWUSXuoGiGPX32X1XNxXmh1kUo1yTkZzJ-HsmnUmYcA==

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684250329121&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%2...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684250329121&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%2...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1684250329121%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fdigi...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684250329121&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%2...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684250329121&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%...

0
265 B

309ms
120ms

Image
application/javascript

13.107.42.14
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684250329121&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&cookiesTest=true&liSync=true&e_ipv6=AQL97xsbgP_vygAAAYglJIIeSvCtnCT8QHHaZcaupcfwZMsAbEYeMW0kPPyvlilQpIKpZxQ
Requested by: Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90
Protocol: H2
Server: 13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:49 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: B78F2DFC5A3543AC8764A8061B71D9F1 Ref B: FRAEDGE2015 Ref C: 2023-05-16T15:18:49Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-fabric: prod-lva1
x-li-proto: http/2
content-length: 0
x-li-uuid: AAX70Rag8ekkuZWLGhZN2A==

Redirect headers

date: Tue, 16 May 2023 15:18:49 GMT
x-li-pop: afd-prod-lva1-x
x-msedge-ref: Ref A: 0834B06AAF754D3C9D778BDD8B2AE9D0 Ref B: FRAEDGE1909 Ref C: 2023-05-16T15:18:49Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-lva1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1684250329121&url=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&cookiesTest=true&liSync=true&e_ipv6=AQL97xsbgP_vygAAAYglJIIeSvCtnCT8QHHaZcaupcfwZMsAbEYeMW0kPPyvlilQpIKpZxQ
x-li-proto: http/2
content-length: 0
x-li-uuid: AAX70RacEkKSAaAYCRAeWg==

GET
H3 200 styles__ltr.css
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame 5FD2 55 KB
24 KB 58ms
19ms Stylesheet
text/css 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css

Requested by

Host: www.google.com
URL: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=q6pbdanu4z

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.google.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 14:08:33 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 4216
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 24605
x-xss-protection: 0
last-modified: Mon, 08 May 2023 04:06:00 GMT
server: sffe
cross-origin-opener-policy: same-origin-allow-popups; report-to="recaptcha"
vary: Accept-Encoding
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type: text/css
cache-control: public, max-age=31536000
accept-ranges: bytes
expires: Wed, 15 May 2024 14:08:33 GMT

GET
H3 200 recaptcha__de.js Show response
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame 5FD2 411 KB
164 KB 67ms
28ms Script
text/javascript 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

6996e2a02589f4ffe5d4279d5e2441ba1213a47957c1882a755b1403a0ea67d9

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.google.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 13:07:05 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 7904
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 168053
x-xss-protection: 0
last-modified: Mon, 08 May 2023 04:06:00 GMT
server: sffe
cross-origin-opener-policy: same-origin-allow-popups; report-to="recaptcha"
vary: Accept-Encoding
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type: text/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
expires: Wed, 15 May 2024 13:07:05 GMT

GET
H3 200 ga-audiences
www.google.com/ads/ 42 B
63 B 59ms
57ms Image
image/gif 2a00:1450:4001:828::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=591308180.1684250329&jid=162610980&_u=YADAAUAAAAAAACAAI~&z=709295282

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 16 May 2023 15:18:49 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 61ms
56ms Image
image/gif 2a00:1450:4001:812::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=591308180.1684250329&jid=162610980&_u=YADAAUAAAAAAACAAI~&z=709295282

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 16 May 2023 15:18:49 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H3 200 ga-audiences
www.google.com/ads/ 42 B
63 B 59ms
56ms Image
image/gif 2a00:1450:4001:828::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=591308180.1684250329&jid=228065083&_u=YADAAUABAAAAACAAI~&z=989407723

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 16 May 2023 15:18:49 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 59ms
55ms Image
image/gif 2a00:1450:4001:812::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j100&tid=UA-15835029-4&cid=591308180.1684250329&jid=228065083&_u=YADAAUABAAAAACAAI~&z=989407723

Requested by

Host: www.egain.com
URL: https://www.egain.com/digital-customer-service-best-practices/?utm_source=1on1&utm_medium=email&utm_campaign=dcs_article_na&uid=94ce4165-fa85-eb11-b1ac-000d3a1bbb90

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 16 May 2023 15:18:49 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
DATA 200
OK truncated
/ Frame 5FD2 14 KB
0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 0964d141519db34adc6aa127a33dbc6761cda1e56b584ea402082d99c44afb9e

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ Frame 5FD2 2 KB
0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 43ef4025567f7a15859b5252b6ccc1efe2ff8c7331b1aefbea7ce88eb5084d27

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

Content-Type: image/png

GET
H3 200 logo_48.png
www.gstatic.com/recaptcha/api2/ Frame 5FD2 2 KB
2 KB 12ms
11ms Image
image/png 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.gstatic.com/recaptcha/api2/logo_48.png

Requested by

Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

1b9efb22c938500971aac2b2130a475fa23684dd69e43103894968df83145b8a

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Sat, 13 May 2023 22:52:35 GMT
x-content-type-options: nosniff
age: 231974
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 2228
x-xss-protection: 0
last-modified: Tue, 03 Mar 2020 20:15:00 GMT
server: sffe
cross-origin-opener-policy: same-origin-allow-popups; report-to="recaptcha"
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type: image/png
cache-control: public, max-age=604800
accept-ranges: bytes
expires: Sat, 20 May 2023 22:52:35 GMT

GET
H2 200 KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v18/ Frame 5FD2 15 KB
15 KB 11ms
10ms Font
font/woff2 2a00:1450:4001:808::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxK.woff2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

3e253b66056519aa065b00a453bac37ac5ed8f3e6fe7b542e93a9dcdcc11d0bc

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.google.com/
Origin: https://www.google.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Sat, 13 May 2023 22:24:03 GMT
x-content-type-options: nosniff
age: 233686
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 15344
x-xss-protection: 0
last-modified: Mon, 16 Oct 2017 17:32:55 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Sun, 12 May 2024 22:24:03 GMT

GET
H3 200 webworker.js
www.google.com/recaptcha/api2/ Frame 5FD2 102 B
132 B 27ms
27ms Other
text/javascript 2a00:1450:4001:828::2004
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google.com/recaptcha/api2/webworker.js?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

GSE /

Resource Hash

b9b41bbb484aeedab598c24291942c8c2d0af98bdba3b430bf8fcd2cb709198a

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors 'self'
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ&co=aHR0cHM6Ly93d3cuZWdhaW4uY29tOjQ0Mw..&hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&size=normal&cb=q6pbdanu4z
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 15:18:49 GMT
content-encoding: gzip
x-content-type-options: nosniff
content-security-policy: frame-ancestors 'self'
server: GSE
cross-origin-embedder-policy: require-corp
x-frame-options: SAMEORIGIN
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type: text/javascript; charset=UTF-8
cache-control: private, max-age=300
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 110
x-xss-protection: 1; mode=block
expires: Tue, 16 May 2023 15:18:49 GMT

GET
H3 200 bframe Show response
www.google.com/recaptcha/api2/ Frame 11C5 7 KB
1 KB 23ms
22ms Document
text/html 2a00:1450:4001:828::2004
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ

Requested by

Host: www.gstatic.com
URL: https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:828::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

GSE /

Resource Hash

a059f5aea2cde02f33df834f8f2249dda367af979571015f689b004afdd56aa0

Security Headers

Name	Value
Content-Security-Policy	script-src 'report-sample' 'nonce-Sn56e7SpENzxvWs42ATTyA' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://www.egain.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
cache-control: no-cache, no-store, max-age=0, must-revalidate
content-encoding: gzip
content-length: 1154
content-security-policy: script-src 'report-sample' 'nonce-Sn56e7SpENzxvWs42ATTyA' 'unsafe-inline' 'strict-dynamic' https: http: 'unsafe-eval';object-src 'none';base-uri 'self';report-uri https://csp.withgoogle.com/csp/recaptcha/1
content-type: text/html; charset=utf-8
cross-origin-embedder-policy: require-corp
cross-origin-resource-policy: cross-origin
date: Tue, 16 May 2023 15:18:49 GMT
expires: Mon, 01 Jan 1990 00:00:00 GMT
pragma: no-cache
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
server: GSE
x-content-type-options: nosniff
x-xss-protection: 1; mode=block

GET
H3 200 styles__ltr.css
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame 11C5 55 KB
24 KB 8ms
7ms Stylesheet
text/css 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/styles__ltr.css

Requested by

Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

952833e41ba7a4b64c31a2d7b07dde81bf5bbacf5cbb967821cfe459d0c4a0d8

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.google.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 14:08:33 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 4216
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 24605
x-xss-protection: 0
last-modified: Mon, 08 May 2023 04:06:00 GMT
server: sffe
cross-origin-opener-policy: same-origin-allow-popups; report-to="recaptcha"
vary: Accept-Encoding
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type: text/css
cache-control: public, max-age=31536000
accept-ranges: bytes
expires: Wed, 15 May 2024 14:08:33 GMT

GET
H3 200 recaptcha__de.js Show response
www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/ Frame 11C5 411 KB
164 KB 8ms
8ms Script
text/javascript 2a00:1450:4001:829::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.gstatic.com/recaptcha/releases/wqcyhEwminqmAoT8QO_BkXCr/recaptcha__de.js

Requested by

Host: www.google.com
URL: https://www.google.com/recaptcha/api2/bframe?hl=de&v=wqcyhEwminqmAoT8QO_BkXCr&k=6Lesar8UAAAAALZDuMNxfVqrS3qjv_SDHdYNyrEQ

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

6996e2a02589f4ffe5d4279d5e2441ba1213a47957c1882a755b1403a0ea67d9

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.google.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

date: Tue, 16 May 2023 13:07:05 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 7904
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/recaptcha
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 168053
x-xss-protection: 0
last-modified: Mon, 08 May 2023 04:06:00 GMT
server: sffe
cross-origin-opener-policy: same-origin-allow-popups; report-to="recaptcha"
vary: Accept-Encoding
report-to: {"group":"recaptcha","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/recaptcha"}]}
content-type: text/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
expires: Wed, 15 May 2024 13:07:05 GMT

POST
H2 204 collect
region1.google-analytics.com/g/ 0
45 B 15ms
14ms Ping
text/plain 2001:4860:4802:32::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=45je35a0&_p=753617385&cid=591308180.1684250329&ul=en-us&sr=1600x1200&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_s=2&sid=1684250328&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fdigital-customer-service-best-practices%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddcs_article_na%26uid%3D94ce4165-fa85-eb11-b1ac-000d3a1bbb90&dt=Digital%20Customer%20Service%20%7C%20Best%20Practices%20%7C%20eGain&en=page_view&_et=58
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.5672.92 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 16 May 2023 15:18:54 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

113 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

26 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.ws.zoominfo.com/	1970-01-20 20:36:26	Name: visitorId Value: 27ab113362d1a13f6eae9a40be5298b2eeb8502b9f632474132786ee80554991
.zoominfo.com/	1970-01-20 11:50:52	Name: __cf_bm Value: c9Ao46TF_zhnGAcc_oe_hkCk5xJyIkniXad3Z06UvlY-1684250328-0-AUoUaZZuxNB4jWDiYaC7/gREDu/1pnzUEGdZStM4HhyhncLx2+W8IJQX/THqhhg/n2Cr1oKR4JNJ7F+lMLDf/7g=
.zoominfo.com/	1969-12-31 23:59:59	Name: _cfuvid Value: zFBJ4RLmkqewPgkHYzh7VX5kseVaHWb6qIIO5wfQlQk-1684250328786-0-604800000
.egain.com/	1970-01-20 14:00:26	Name: _gcl_au Value: 1.1.2067524194.1684250329
.doubleclick.net/	1970-01-20 11:50:51	Name: test_cookie Value: CheckForPermission
.egain.com/	1970-01-20 12:34:02	Name: initialTrafficSource Value: utmcsr=1on1\|utmcmd=email\|utmccn=dcs_article_na
.egain.com/	1969-12-31 23:59:59	Name: __utmzzses Value: 1
.egain.com/	1970-01-20 21:26:50	Name: _ga_P0WWZ4WL9G Value: GS1.1.1684250328.1.1.1684250328.0.0.0
.egain.com/	1970-01-20 11:52:16	Name: _uetsid Value: f53d6720f3fc11edafeb2f2b8f81a2f3
.egain.com/	1970-01-20 21:12:26	Name: _uetvid Value: f53d8a70f3fc11ed891a415bd21a66d8
www.egain.com/	1970-01-20 21:26:50	Name: _wpfuuid Value: 1ce1a626-a2cd-473c-83a2-8e4edc0acf26
.bing.com/	1970-01-20 21:12:26	Name: MUID Value: 354F332174C563EB31DA203275C562CB
.egain.com/	1970-01-20 21:26:50	Name: _ga Value: GA1.2.591308180.1684250329
.egain.com/	1970-01-20 11:52:16	Name: _gid Value: GA1.2.579935578.1684250329
.egain.com/	1970-01-20 11:50:50	Name: _gat_gtag_UA_15835029_4 Value: 1
.egain.com/	1970-01-20 11:50:50	Name: _gat_UA-15835029-4 Value: 1
.egain.com/	1970-01-20 20:36:26	Name: _lfa Value: LF1.1.185bbbab3c7075a9.1684250329084
www.egain.com/	1970-01-20 11:52:16	Name: ln_or Value: eyIzMTEyMDEyIjoiZCJ9
.linkedin.com/	1970-01-20 14:00:26	Name: li_sugr Value: 2b378d99-2c7c-43ba-98e6-f2da56e6e50d
.linkedin.com/	1970-01-20 20:36:26	Name: bcookie Value: "v=2&164692ac-a743-4a8d-81c1-4f9718499dfb"
.linkedin.com/	1970-01-20 11:52:16	Name: lidc Value: "b=VGST00:s=V:r=V:a=V:p=V:g=3004:u=1:x=1:i=1684250329:t=1684336729:v=2:sig=AQFd1sa3uCPgAfdmXR2awy-QgyuDuA2K"
.linkedin.com/	1970-01-20 12:34:02	Name: UserMatchHistory Value: AQLn_E_K91yCOAAAAYglJIEnqVQ6hCQv_sjTWXbQ51DorX4BXNGkHCsFopxdOa75-Q7LeDvVn9Gx7g
.linkedin.com/	1970-01-20 12:34:02	Name: AnalyticsSyncHistory Value: AQKoK4r-0H9ejgAAAYglJIEncxzsvlw2kdfOw20gg6wpN3Mg_HGBiHImhfP-gvGY3CM_fmUkuQU8cniXu4-uvA
.www.linkedin.com/	1970-01-20 20:36:26	Name: bscookie Value: "v=1&20230516151849db676de9-f785-4956-8811-c4dfa6379e0cAQHKzoHqRkOnM5ieGuzU-d3HCTafRjIw"
.linkedin.com/	1970-01-20 16:10:02	Name: li_gc Value: MTswOzE2ODQyNTAzMjk7MjswMjGAjABuoXhj0aH0IllyqTxrIjOw2SQTIwzkCfk1xzyNlA==
www.egain.com/	1970-01-20 11:52:16	Name: original_referer Value:

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=63072000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bat.bing.com
cdn.jsdelivr.net
cdn.linkedin.oribi.io
cdn.printfriendly.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
tr.lfeeder.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.gstatic.com
www.linkedin.com
13.107.42.14
138.199.37.229
141.193.213.20
18.64.141.129
18.66.112.92
2001:4860:4802:32::36
2400:52e0:1e00::1076:1
2600:9000:2038:4e00:1f:f723:6fc0:93a1
2600:9000:20eb:fe00:2:53b2:240:93a1
2606:4700::6810:650c
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:808::2003
2a00:1450:4001:811::2002
2a00:1450:4001:812::2003
2a00:1450:4001:828::2004
2a00:1450:4001:828::2008
2a00:1450:4001:828::200a
2a00:1450:4001:829::2003
2a00:1450:4001:829::200e
2a00:1450:400c:c09::9c
2a02:26f0:3500:16::215:149b
2a04:4e42:600::485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www.egain.com Open in urlscan Pro 141.193.213.20 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

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Detected technologies

Page Statistics

99 Requests

99 %HTTPS

78 %IPv6

16 Domains

24 Subdomains

23 IPs

3 Countries

1686 kBTransfer

4167 kBSize

26 Cookies

9 Outgoing links

Redirected requests

99 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 2 data transactions

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www.egain.com Open in urlscan Pro
141.193.213.20 Public Scan

Screenshot
Live screenshot

Full Image

99
Requests

99 %
HTTPS

78 %
IPv6

16
Domains

24
Subdomains

23
IPs

3
Countries

1686 kB
Transfer

4167 kB
Size

26
Cookies

99 HTTP transactions
2 data transactions