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 * Solutions
   
   
   MARKET INSIGHTS
   
   Compete smarter with the leading marketplace analytics in Southeast Asia.
   
   Price Intelligence
   
   
   CLIENT & BUSINESS INSIGHTS
   
   Gain actionable insights through a 360° ecommerce performance & operational
   insights dashboard.
   
   
   LOGISTICS MANAGEMENT
   
   Increase your last-mile 3PL partners delivery efficiency with a smart
   logistics tool.
   
   
   MULTI-STORES MANAGEMENT
   
   Easily build your direct to consumer (D2C) online stores
   
   
   ENGAGEMENT MANAGEMENT
   
   Join a unified customer data & the right customer persona for a personalized
   online customer experience.
   
   
   OMNI-CHANNEL & ORDER MANAGEMENT
   
   Grow sales efficiently through data-driven multichannel order management.
   
   

 * Integrations
 * Use Cases
 * Pricing
 * Contact


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SOUTHEAST ASIA'S LEADING MARKETPLACE BUSINESS INTELLIGENCE PLATFORM


ACCESS OVER 50 BILLION DATA POINTS TO UNLOCK INSIGHTS ON YOUR BRANDS
CATEGORIESMARKETSHAREDIGITAL SHELF CUSTOMER VOICESWINNING KEYWORDS



THE COMPETITIVE ADVANTAGE YOU NEED TO TURBOCHARGE YOUR E-COMMERCE WITH
ACTIONABLE INDUSTRY INSIGHTS.



Talk to our e-commerce experts for a demo session.


Request for demo


 * Benefits
 * The Solutions
 * Technology
 * Testimonials

TRUSTED BY GLOBAL BRANDS AROUND SOUTHEAST ASIA ACROSS INDUSTRIES





DATA-DRIVEN DESICIONS WITH REAL MARKETPLACE INSIGHTS



At the core of Market Insights are advanced AI and insights engines creating
intuitive dashboards, designed to provide a centralized view of your category
performance giving you actionable insights and a real competitive advantage.



WIDE COVERAGE AND UP-TO-DATE DATA


50K +
Sellers
8K +
Brands
1M
Reviews
30M
Products
50B
Data points


ENGINEERED TO SUPPORT YOU AT EVERY STEP

So how do EcommerceIQ Market Insight benefits you and your organization?

 * Management Leaders
 * Ecommerce Managers
 * Digital Marketers
 * Market Intelligence


ACHIEVE YOUR BUSINESS GOALS



Gain access to a business intelligence platform that allows you to benchmark
your category and competitors, stay on top of the game, and take your business
to the next level.


GAIN VISIBILITY ON MARKETPLACE TRENDS


SPOT NEW BUSINESS OPPORTUNITIES


STRENGTHEN YOUR BRAND’S POSITIONING


FOCUS ON KEY AREAS OF IMPROVEMENT




MARKETPLACE STRATEGY FOR THE RIGHT COURSE OF ACTIONS



Dive into seasonality pricing on a product level to create winning strategies
and attain the best margins with our marketplace intelligence toolset. Our
business intelligence platform scrapes data from SEA’s largest marketplaces so
your brand can:


MEASURE PERFORMANCE ACROSS MARKETPLACES


DETECT CATEGORY TRENDS AND OPPORTUNITIES


MONITOR COMPETITION AND BENCHMARK PERFORMANCE


EVALUATE CONTRIBUTION ACROSS SELLER TYPES

See it in Action



OPTIMIZE YOUR SEARCH AND CONVERSIONS

Efficiently optimize your search and conversions using best practices from each
marketplace.

With our holistic business intelligence platform, you can see which type of
content and keyword drive the highest ROI, and spend your marketing dollars on
the ones that matter most.


UNDERSTAND EACH MARKETPLACE’S STRUCTURE AND GUIDELINES


OPTIMIZE SEARCH KEYWORDS WHICH ARE RELEVANT TO YOUR BRAND


PROVIDE CONTENT WHICH IS INFORMATIVE AND EASILY DIGESTIBLE BY YOUR CONSUMERS


INVEST YOUR MARKETING BUDGETS WITH THE RIGHT KEYWORDS

See it in Action



DELIVER ESSENTIAL INSIGHTS

Improve your business performance with the right metrics.

Tap into an intuitive data analysis dashboard and forecast to future trends.
Create data-driven online strategies and win your category.


MEASURE MARKETPLACE PERFORMANCE


BENCHMARK AGAINST KEY COMPETITORS


ANALYZE GROWTH METRICS EFFECTIVELY


BUILD CENTRALIZED REPORTS


SUPPORT INTERNAL TEAMS

See it in Action



DRIVE YOUR BRAND WITH OUR READY-TO-USE FEATURES

EIQ Market Insights is powered by high-level data collection and machine
learning capabilities. Our business intelligence platform can process, compute,
and relay activities, helping you translate insights into actions.



 * Category Planning & Strategy
 * Assortment Measurement
 * Pricing & Promotions
 * Search & Keywords
 * Content Optimization
 * Rating & Reviews

Market share analysis Competitor Benchmarking Trending Analysis


ASSESS YOUR MARKETPLACE STRATEGY AND TAKE THE RIGHT ACTIONS OF ACTION WITH
ECOMMERCEIQ MARKET INSIGHTS



Build your category-winning strategy with the leading marketplace intelligence
data platform. Decode trends, benchmarks and contributions from past performance
data, and build better strategies.


MEASURE PERFORMANCE ACROSS MARKETPLACES


DETECT CATEGORY TRENDS AND OPPORTUNITIES


MONITOR COMPETITION AND BENCHMARK PERFORMANCE


EVALUATE CONTRIBUTION ACROSS DIFFERENT TYPES OF SELLERS


SKU analysis Assortment planning


MAINTAIN A HIGH PERFORMING ASSORTMENT AND AVAILABILITY-TO-PURCHASE



Grow your revenues by building a high-performing product assortment, bundles,
and availability-to-purchase. Learn new practices from other players in the
market.


IDENTIFY HIGH PERFORMING SKUS


TRACK COMPETITION’S ASSORTMENT STRATEGY


MONITOR STOCK INVENTORY


EVALUATE ASSORTMENTS ACROSS VARIOUS SELLER TYPES


IDENTIFY GAPS AND OPPORTUNITIES



Promotion analysis Campaign planning Pricing strategy




COMPETE SMARTER WITH ECOMMERCEIQ MARKET INSIGHTS

Tap into over 4 years of SKUs, daily pricing and promotions data to optimize
your profitability across all the seasonalities. Compete effectively whilst
meeting price & promotion compliance needs.


MONITOR YOUR ASSORTMENT PRICING


TRACK PROMOTIONS AND BENCHMARKS


GAIN COMPETITIVE INSIGHTS ON PRICING STRATEGY


CREATE OFFERS WHICH WORK FOR YOUR BRAND

Want a real-time price monitoring tool? Try our Price Intelligence.


Marketplace SEO Visibility tracking Product optimization




KNOW YOUR PRODUCT RANKING AND GET MORE VISIBILITY ON MARKETPLACES

Discover a diverse range of keywords and brand ranking with our marketplace
intelligence tool. Optimize the keywords that matter and attract a larger
audience.


IMPROVE CONTENT OPTIMIZATION AND YIELD HIGHER RESULTS


BENCHMARK AGAINST KEY COMPETITORS


MONITOR COMPETITIVE SKUS FOR THE RIGHT KEYWORDS


MAKE SMARTER DECISIONS ON BOTH ORGANIC AND PAID SEARCH



Content optimization Increase visibility Conversion optimization




DRIVE YOUR PDPS AND BUILD THE PERFECT PAGE FOR YOUR CONSUMERS

Drive your PDPs towards high conversions page by leveraging and replicating the
best practices from other high performance players in the field.


OPTIMIZE YOUR TITLES AND DESCRIPTIONS


IMPROVE YOUR SEARCH RANKING


MAINTAIN CONSISTENT CONTENT QUALITY ACROSS ALL THE SKUS


FOLLOW THE BEST PRACTICES ON CONTENT MANAGEMENT ACROSS MARKETPLACES


IMPROVE CONVERSIONS BY PROVIDING RELEVANT CONTENT



Sentiment analysis Expectation management




STAY ON TOP OF YOUR CONSUMERS’ SENTIMENTS AND FEEDBACK

Recognize your customers’ sentiments towards your brands and products, and
utilize the valuable feedback to offer a better shopping experience.


UNDERSTAND CONSUMER SENTIMENTS AND IDENTIFY WHAT’S IMPORTANT TO THEM


BENCHMARK RATINGS AND REVIEWS ACROSS YOUR STORE AND COMPETITION


IDENTIFY POORLY PERFORMING SKUS AND PINPOINT AREAS OF IMPROVEMENT


BUILD CREDIBILITY AND SOCIAL PROOFS OF YOUR BRAND




REAL-TIME PRICE INTELLIGENCE

Monitor your competitors’ pricing and sales throughout the day. Track their
every move, so you can make real-time decisions for your campaigns.




SEE THE PRODUCT PRICES AND SALES PERFORMANCE OF YOUR COMPETITORS, YOUR OFFICIAL
STORES, AND GREY-MARKET SELLERS




EXAMINE HISTORICAL PRICING DATA AS WELL AS PRODUCT PRICE FLUCTUATIONS




TRACK AND BENCHMARK YOUR CAMPAIGN-PRODUCTS PERFORMANCE


Learn more



THE KEY TO UNLOCK YOUR POTENTIAL

Machine Learning is the foundation of our key features, whether it our business
intelligence or market intelligence tools. Our in-house technology has the power
to compute and recommend actions that you can simply follow, making it the heart
& soul of our business intelligence software.




NO SET UP REQUIRED


TURNKEY TECHNOLOGY


UNLIMITED SKUS TRACKED




WHAT OUR CLIENTS SAY



Don’t just take our words for it. Our clients are our biggest supporters. Would
you like to know what they think about us?



> “Brands that start slow are brands that are losing out. Market Insights may
> seem costly at first but compared to the revenue; it will be long-term
> profitability.”

AVIROOT PRASITNARIT

SALES DIRECTOR - KIMBERLY CLARK

> “Market Insights shows us the change in behavior among the online shoppers.
> They begin to search for a product on e-marketplaces, instead of search
> engines. Each marketplace has a different algorithm, but all of them are
> showing the search results based on the sales.”

PHUNNAPA LIMTANSAKUL

BUSINESS UNIT DIRECTOR – JD CENTRAL

> “The marketplace’s algorithm shows sales, campaign’s activeness, content,
> ratings, review quality, both positive and negative, and how can brands tackle
> them. These are all of the aspects that brands must be able to manage on
> Market Insights”

PRAPONSAK KUMPOLPUN

BUSINESS STRATEGY MANAGER - GOOGLE


EXPERIENCE THE INTELLIGENCE MARKET INSIGHTS CAN ADDS TO YOUR BRANDS

Grow your sales with our business intelligence analytics, whether it is product
assortments, pricing history, SKU-level sales performance, digital shelf, or
customer sentiments



Request for a Demo
Made decision?, See the pricing plan




FREQUENTLY ASKED QUESTIONS

Focused on providing smart, Route conversation to the right recipient for your
customer in Hub.

See All FAQ.

HOW OFTEN DO YOU UPDATE YOUR DATA?

Our data is updated either daily, weekly, or once a month, depending on the plan
that the client has subscribed to:

 * Paid clients’ subscribed brands receive daily updates
 * LazMall tag brands receive weekly updates
 * The rest receive monthly updates



CAN WE SEPARATE BY THE SELLER? PRODUCT CATEGORY?

Yes, the Market Insights platform can separate data points by seller type and
product category. This will depend on the analysis the user is trying to
conduct.

CAN I CUSTOMIZE MARKET INSIGHTS’S DASHBOARD AND DATA?

Market Insights was designed entirely through close collaboration with many
leading global brands and their users. We have carefully thought out our user
interface and the user experience journey. You will not be able to customize
Market Insights. However, we can customize the report based on your preferences,
our business intelligence team can provide you with a customized report. You can
reach out to our customer success manager for further requests.

WHAT HAPPENS WHEN A MARKETPLACE CHANGES THE STRUCTURE OF ITS SITE?

In these instances, we make adjustments to our structure based on the data that
is made available to us by the marketplace and generate the analyses
accordingly.

DOES MARKET INSIGHTS TAKE DATA FROM THE INTERNAL DATA OF BRANDS?

aCommerce operates on a strict policy of not using internal data from brands.
Our core value respects that internal data is proprietary to brands and
marketplaces. Thus, Market Insights does not collect internal data from brands.
All our data is based on crawlers that collect data only from marketplaces’
front-end interfaces such as their websites.

DOES MARKET INSIGHTS HAVE THE CAPABILITY TO CAPTURE THE FULL MARKET SIZE AND
EVERY SKU?

In measuring market size, we have to rely on estimates due to limitations in
data collection as a result of the marketplaces’ website structure. We are
positive that this process will improve in the future as the marketplaces
continue to improve their “brand tagging” process and become more friendly with
external APIs.






EcommerceIQ simplifies the complex ecommerce operations, research & analytics in
the most scalable way.

EcommerceIQ allows traditional brands and retailers to advance in ecommerce
without compromising their core components and existing technological setup. It
is agnostic to all brand and retail tech stacks aiming to untangle your growth
journey.



QUICK LINKS


 * Market Insights
 * Pricing Intelligence
 * Integration
 * Use Cases
 * Contact

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REACH US



689 Bhiraj Tower, 33rd Floor,
Sukhumvit Road, Klongton Nua, Wattana,
Bangkok 10110, Thailand

Phone: +66 2261 3540



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