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Changes to the American Express® Corporate Cardmember Framework Agreement

   



   

Changes to the American Express®
Corporate Cardmember
Framework Agreement

Dear Sir/Madam,

We are writing to inform you that we have refreshed the wording of the Corporate
Cardmember Framework Agreement (now titled “Cardmember Terms and Conditions”).
The reason for this refresh is to meet new regulatory requirements as well as to
standardize the terms of our services across Europe.





WHAT’S CHANGING AND WHERE CAN I FIND
THE NEW TERMS AND CONDITIONS?



Please note that for sake of transparency some provisions have been deleted,
rephrased or added to the Corporate Cardmember Framework Agreement. For your
convenience, the summary of the key changes is listed below.

To view and download the new Cardmember Terms and Conditions and the summary of
changes please click below or go to our website:

Cardmember Terms and Conditions
Guide to Fees and Commissions for Cardmember
Summary of changes for Cardmember



WHAT ACTION SHOULD I TAKE?



Please read the new Terms and Conditions carefully. They will become effective
on 15 May 2022 ("Effective Date"). By continuing to use your Card after the
Effective Date, you will be agreeing to the new Terms and Conditions. If you do
not accept the new Terms and Conditions, you can immediately terminate the
agreement you have with us (free of charge) by notifying us before the Effective
Date.
In case of raising objections to the new Terms and Conditions without
termination notice, your agreement will expire on 14 May 2022.

SUMMARY OF THE KEY CHANGES



Summary of key changes relating to the American Express® Corporate Card
Cardmember Framework Agreement.

 * Clause 9. Fees and Commissions
   We have removed the fees: (i) for the provision of Statement copies; (ii) for
   copies of Charge Receipts (iii) an additional information fee for information
   regarding the Account or Charges which exceeds the information included in
   the Statement. We have a fee for a new accelerated Card service, which your
   Company’s PA has been informed about. All these changes have been reflected
   accordingly in Guide to Fees and Commissions. We have also added new points e
   and f.

 * Clause 11. Charges in a Foreign Currency
   We have included more information about charges refunds in foreign currency
   (b and d), and added opt out language according to option offered under
   Regulation (EU) 2019/518 (point e).

 * Clause 12. Liability for Charges
   We have revised the definition of “Combined Liability” without altering its
   meaning.

 

Summary of changes in Guide to Fees and Commissions

 * Items 2,3,6 and 7 of the actual Guide to Fees and Commissions
   We have removed the fees: (i) for the provision of Statement copies; (ii) for
   copies of Charge Receipts (iii) an additional information fee for information
   regarding the Account or Charges which exceeds the information included in
   the Statement (iv) fee for urgent Card service which will no longer be
   offered.

 * Item 4 of the new Guide to Fees and Commissions
   As we are offering new accelerated Card Service, we have included the
   relevant fee into the Guide to Fees and Commissions.

 

Should you have any questions, please contact our Customer Service team on +48
22 581 5222 or email: kartapln@aexp.com.





Yours sincerely,



Zbigniew Majewski
General Manager CEE





Privacy Contact us

American Express Europe S.A. has its registered office at Avenida Partenón
12-14, 28042 Madrid, Spain. It is registered in Spain in Registro Mercantil de
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