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Financial Services


WILL CHATBOTS TURN OUT TO BE A GAMECHANGER FOR BANKS?

Incorporating chatbots can lead to huge cost savings, making them a popular
application across banks. Customers can easily solve their queries on chatbots,
like balance inquiries, accessing mini statements, fund transfers, reducing the
burden on contact centres, internet banking


LATEST NEWS

 * 5h hrs ago Outward remittances by Indians set to hit all-time high this
   fiscal on international travel
 * 2h hrs ago RBI survey for price movements, inflation assessment launched
 * 2h hrs ago Budget 2023: Growth & manufacturing focus within fiscal
   consolidation theme
 * 2h hrs ago DPIIT working on new industrial policy; proposes scheme for Made
   in India brand
 * 1h hrs ago ONDC set for a bumper 2023 with 85 cities, 800 merchants and 26
   participants already on board: MD&CEO T. Koshy
 * 1h hrs ago SBI asks field functionaries to desist from mis-selling of
   insurance products
 * 1h hrs ago Insurer can't refuse payout when policy papers not handed over
 * 1h hrs ago Indian Bank unveils QR bill-based payment system for CESC-Mysuru

View More
Financial Services

BUDGET 2023 HOW TOP PSU BANKS ARE POISED TO CASH IN ON EXPECTED CAPEX PUSH

State Bank of India, Bank of Baroda and Punjab National Bank have about 15 per
cent exposure to infrastructure in their loan books and with healthy
balance-sheets and return ratios are in better stead to finance the capex push.

Banking

NINE NBFCS HAVE INADEQUATE CAPITAL UNDER RBI'S BASELINE STRESS SCENARIO

These NBFCs comprise 4.7 per cent of total advances of the 152 sample companies
stress-tested by the Reserve Bank of India, says Financial Stability Report.

Financial Services

UPTICK IN COLLECTIONS WITH AI CHATBOTS, HYPER PERSONALISATION WAY FORWARD FOR
LENDERS

How is Conversational AI transforming the lending business? What has pushed BFSI
companies for shifting to conversational engagement for customer acquisition? Is
AI Chatbots the way to a better customer experience? Is there an uptick in
collections with increasing conversational engagement? ETBFSI speaks to industry
stalwarts to dig deep into the subject. Here's what they said :

Blog

KEY INSURTECH TRENDS IN 2022

Covid pushed the world towards a cultural shift to digital. Indian InsurTech
sector was well positioned to handle the sudden boom of digital integration into
the business. The last two years have been very fruitful for the InsurTech
industry- newer innovations, industry tie-ups, mergers and acquisitions,
InsurTech unicorns have taken the industry by storm. Some key trends in 2022
have been.

Blog

TOP DIGITAL PAYMENT TRENDS TO WATCH OUT FOR IN 2023

Unified Payments Interface (UPI) launched in April 2016 is a good example to
establish the rising digital payments adoption in the country. In November 2022,
UPI transaction volume has clocked 730.9 crore with the transaction value
amounting to 11.9 lakh crore rupees.

Banking

GOLD LOAN NBFCS WREST SOME MARKET SHARE BACK IN 2022 AS SOPS TO BANKS END

Banks' share of the gold loan market increased to almost 40 percent in FY21 from
31 percent in the previous year due to a relaxation in loan-to-value
dispensations.

View More


TOP FEATURED STORIES

NBFC / 7 days ago


‘PHYSICAL TO PHYGITAL TO DIGITAL’: MAHINDRA FINANCE COO’S MANTRA TO INCREASE
RURAL DIGITAL PENETRATION

COO Rebello believes there is no shortcut in digital transition in the rural and
semi-urban areas. He believes Mahindra Finance is in a good position in tractor
business and eyes for growth in the used tractor segment. Here’s the highlights
of an exclusive interaction of ETBFSI with Raul Rebello:

 * Banking
   
   PSBS CREDIT GROWTH LIKELY TO BE IN DOUBLE-DIGIT THIS YEAR: BANK OF
   MAHARASHTRA MD

 * Fintech
   
   UPI FUND BLOCK TO EASE BROKER WORKLOAD BUT RAISES QUESTION OVER PAYMENT
   FAILURE: NITIN KAMATH OF ZERODHA

 * Banking
   
   BANKING APPS SHOULD UNDERSTAND USERS LIKE A SPOTIFY LIST DOES: RBI INNOVATION
   HUB CEO

 * Insurance
   
   INDIA'S INSURTECH MOMENT: THE GROWTH STORY OF LESS-TALKED SECTOR

View More


BLOG

 * BN Mishra - Senior Advisor, IBA
   
   NEXTGEN REFORMS IN BANKING AND THE UPCOMING ANNUAL BUDGET

 * Mayuresh Kini - COO & CFO, PayU Finance
   
   EMPOWERING THE YOUTH – TIPS FOR FINANCIAL STABILITY AND HEALTH

 * Amit Saharia - President, Group Strategy, Hinduja Group
   
   THE BLUEPRINT OF SHIELDING: STRATEGIES TO PROTECT THE COMPANY DURING AN
   ECONOMICSLOWDOWN

 * Anil Varma - MD & Whole Time Director, Howden India
   
   DELVING INTO THE GROWING DEMAND FOR GLOBAL HEALTH INSURANCE COVERS BY MNCS

 * Indraneel Chatterjee - Co-founder, RenewBuy.
   
   KEY INSURTECH TRENDS IN 2022

 * Mayur Mulani - Business Head-Pay Later, Pine Labs
   
   TOP DIGITAL PAYMENT TRENDS TO WATCH OUT FOR IN 2023

View More


FINTECH

Fintech / 2 days ago


FOCUS ON STRENGTHENING FIN SYSTEM BUFFERS: RBI GOVERNOR SHAKTIKANTA DAS

In his foreword to the Financial Stability Report, RBI Governor Shaktikanta Das
says that the priority area for the Central Bank is to further strengthen
buffers of the financial system and harness fintech innovation. He also sees
management of climate change and dealing with unanticipated fresh shocks as core
issues in the financial stability report. The Governor's statement on building
buffers comes at a time when the Central Bank has been rebuilding its foreign
exchange reserves which it had expended to defend the rupee. The RBI also
indicates that it wants banks to start providing for expected losses.

 * Fintech / 2 days ago
   
   RS 2 LAKH CRORE WEALTH WIPED OFF! HOW FINTECH COS TURNED RICHES TO RAGS IN
   2022

 * Fintech / 4 days ago
   
   2022 YEAR IN REVIEW: FUND-STARVED STARTUPS SACKED NEARLY 18,000 EMPLOYEES
   THIS YEAR

 * Fintech / 4 days ago
   
   INDIA’S $50 BILLION FINTECH INDUSTRY FACES A TOUGH 2023, BAIN SAYS

 * Fintech / 4 days ago
   
   MICRO SMES IS HUGE MARKET; AYE FINANCE AIMS TO GROW BY 50% IN THE NEXT 2
   YEARS.

View More


POLICY

Policy / 20 hrs ago


RBI SURVEY FOR PRICE MOVEMENTS, INFLATION ASSESSMENT LAUNCHED

In the January 2023 round, the survey will be conducted across 19 cities. It
aims to capture subjective assessments of price movements and inflation, based
on individual consumption baskets.

 * Policy / 1 day ago
   
   RBI TO EXTENSIVELY USE AI, MI DRIVEN TOOLS FOR DATA ANALYSIS

 * Policy / 3 days ago
   
   FOCUS ON STRENGTHENING FIN SYSTEM BUFFERS: RBI GOVERNOR SHAKTIKANTA DAS

 * Policy / 3 days ago
   
   RBI REITERATES PLAN FOR CHARGES ON PAYMENT SERVICES EVEN AS GOVT WANT UPI TO
   BE FREE

 * Policy / 3 days ago
   
   RBI SEES BANK GNPAS RISING TO 7.8% BY SEPTEMBER 2023 IN A SEVERE STRESS
   SCENARIO

View More


NBFC



 * HOMEBUYERS MUST GET TAX BENEFITS IN BUDGET TO MAKE INDIA'S REAL ESTATE TAKE
   ON THE WORLD, SAY STAKEHOLDERS

 * RELIGARE FINVEST SIGNS SETTLEMENT AGREEMENT WITH ALL ITS LENDERS FOR OTS

 * ADB GRANTS USD 100 MN TO SHRIRAM FINANCE FOR VEHICLE LOANS TO WOMEN
   ENTREPRENEURS

 * SREI LENDERS TO HOLD CHALLENGE AUCTION TUESDAY TO SELECT WINNER

 * YEAR ENDER 2022: POST-COVID RECOVERY HELPED NBFCS’ BUSINESS, SAY LEADERS

 * A $3.88 BILLION OPPORTUNITY: HOW TRADE TECH & TRADE FINANCE CAN GUIDE MSMES
   THROUGH TROUBLED MACROS

 * YEAR ENDER 2022: DEVELOPMENTS THAT NBFC SECTOR WITNESSED THIS YEAR; WILL THEY
   IMPACT 2023?

 * TATA MOTORS FINANCE'S BRIGHT MINDS CONFERRED WITH 'COMPLETE BANKER'
   CERTIFICATION FROM IIM AHMEDABAD

 * POONAWALLA FINCORP WELL CAPITALISED TO TOUCH RS 50,000 CR AUM IN 5 YEARS

 * BANKS CEDE LEAD IN MICRO LOANS TO NBFC-MFIS AS ASSET QUALITY DETERIORATES
   AFTER PANDEMIC

 * AMID ARTIFICIAL INTELLIGENCE, DON’T FORGET ACTUAL INTELLIGENCE: NBFC LEADERS

 * LENDERS SET TO RECOVER SETTLEMENT AMOUNT FOR RELIANCE HOME FINANCES

 * SMBS EMERGE AS TOP JOB CREATORS IN INDIA: REPORT

 * ‘PHYSICAL TO PHYGITAL TO DIGITAL’: MAHINDRA FINANCE COO’S MANTRA TO INCREASE
   RURAL DIGITAL PENETRATION

 * HOME FIRST RAISES RS 280 CRORE IN MAIDEN GREEN DEBT FROM IFC

 * HINDUJA GROUP UPS ITS BID TO RS 9,500 CRORE TO ACQUIRE DEBT-RIDDEN RELIANCE
   CAPITAL

 * SHRIRAM FINANCE TO GROW ITS RETAIL FIXED DEPOSITS BY 25%

 * RELIANCE CAPITAL AUCTION: TORRENT GROUP HIGHEST BIDDER AT RS 8,600 CR

 * IL&FS TRANSFERS TWO MORE ASSETS WORTH RS 976 CRORE TO ROADSTAR INVIT

 * COSMEA PULLS OUT OF RACE TO ACQUIRE RELIANCE CAPITAL

View More


MORE FROM ETBFSI

 * Industry / 5h hrs ago
   
   
   OUTWARD REMITTANCES BY INDIANS SET TO HIT ALL-TIME HIGH THIS FISCAL ON
   INTERNATIONAL TRAVEL
   
   Remittances rose 23 per cent in October to $1.92 billion and are set to cross
   $20 billion this fiscal as more Indians travel overseas.

 * Financial Services / 2h hrs ago
   
   
   RBI SURVEY FOR PRICE MOVEMENTS, INFLATION ASSESSMENT LAUNCHED
   
   In the January 2023 round, the survey will be conducted across 19 cities. It
   aims to capture subjective assessments of price movements and inflation,
   based on individual consumption baskets.

 * Industry / 2h hrs ago
   
   
   BUDGET 2023: GROWTH & MANUFACTURING FOCUS WITHIN FISCAL CONSOLIDATION THEME
   
   Echoing finance minister Nirmala Sitharaman’s statement that fiscal 2024
   budget will follow the spirit of the earlier ones, economists expect it to be
   a pragmatic, rather than a populist, budget, even though this is the last
   full budget before the 2024 general elections.

 * Industry / 2h hrs ago
   
   
   DPIIT WORKING ON NEW INDUSTRIAL POLICY; PROPOSES SCHEME FOR MADE IN INDIA
   BRAND
   
   To achieve the goals, it has identified six objectives such as the focus on
   competitiveness and capability; economic integration and moving up the global
   value chain; promoting India as an attractive investment destination;
   nurturing innovation and entrepreneurship; and achieving global scale, and
   standards.

 * Financial Services / 1h hrs ago
   
   
   ONDC SET FOR A BUMPER 2023 WITH 85 CITIES, 800 MERCHANTS AND 26 PARTICIPANTS
   ALREADY ON BOARD: MD&CEO T. KOSHY
   
   ONDC is rapidly expanding its footsteps and is on its way of transforming
   digital commerce in India, and evolving to be a benchmark to the whole world.

 * Insurance / 1h hrs ago
   
   
   SBI ASKS FIELD FUNCTIONARIES TO DESIST FROM MIS-SELLING OF INSURANCE PRODUCTS
   
   The bank asked the field functionaries to ensure that the branches conduct
   need-based selling of insurance products with strict compliance to the
   Assessment of Suitability and Appropriateness Framework (ASAF) and sourcing
   of business is undertaken for 100 per cent KYC compliant accounts.

 * Insurance / 1h hrs ago
   
   
   INSURER CAN'T REFUSE PAYOUT WHEN POLICY PAPERS NOT HANDED OVER
   
   Late Dharambir Saini had taken a home loan of Rs 75 lakh from ICICI Bank. In
   order to secure the loan, the bank had compelled him to take an insurance
   policy from ICICI Lombard General Insurance so that in case of any mishap,
   the insurer would be liable to repay the loan amount. The policy was valid
   from October 15 , 2013 to October 14, 2018, but no document was given to
   Dharambir regarding the insurance coverage.

 * Financial Services / 1h hrs ago
   
   
   INDIAN BANK UNVEILS QR BILL-BASED PAYMENT SYSTEM FOR CESC-MYSURU
   
   Chennai, Jan 1 (PTI) Public sector Indian Bank on Sunday said it has unveiled
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CRYPTOCURRENCY

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