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Platform
PLATFORM
Conversational Data Platform
Unlock your dark data

SOLUTIONS
CX Insights
Actionable insights at scale
Survey Feedback
Deep analytics for surveys
Chatbot Programs
Boost chatbot performance
LLM Analytics
Measure LLM bots
Integrations
Connect Dashbot with all your team's tools


CustomersCompany
Resources
RESOURCES
Integrations
Connect Dashbot with all your team's tools
Docs
API docs, guides, and useful dev tools
Blog
Data driven blogs for CX enthusiasts
Dashbot Labs
Content hub to level up your data skills


LoginBook a demo




UNLOCK YOUR CONVERSATIONAL DATA

Extract actionable insights from any customer interaction at scale, and
transform your multi-channel conversational data into a strategic asset



Book a demo

TRUSTED BY INNOVATORS AT




INSIGHTS TO ACTION, AT SCALE (GET RID OF THIS SECTION?)


A window into all your dark data.
Insights that drive better experiences.
Built for service, marketing, and product leaders
HOW IT WORKS


LEVERAGE YOUR DATA FOR ALL USE CASES

Leverage your existing dark data in your organization to empower your
CX organization and drive better customer experiences for any and all use cases.

Omni-channel Data

Unify your siloed data sources from across the entire organization to see
customer insights across all your data

Customer Survey Data

Pull in customer survey data to instantly understand patterns & customer
insights at scale

Chatbot & IVR Data

Leverage existing customer conversational data to build better bots and optimize
your models


A CENTRAL DATA HUB


INTEGRATE + UNIFY ALL OF YOUR DATA SILOES

Transform unstructured conversational data from all of your siloed data sources
into one platform, and make it actionable across your entire organization



NO-CODE AUTOMATION TOOLS


LEVERAGE AI TO AUTOMATE THE MANUAL

Dashbot automates the manual combing through data + extracting insights, so you
can focus on taking data-driven actions to impact your organization


DATA-STITCHING


VISUALIZE THE FULL CUSTOMER JOURNEY

Integrate your CX channels and see the full multi-channel customer journey for
the first time, in order to begin optimizing the user experience



Why Dashbot?


USED BY ALL TEAMS, ACROSS ALL INDUSTRIES

No matter your use case, your team, or your industry, Dashbot can help you
accelerate your initiatives and drive operational efficiencies through data.

CX TEAMS

Extract actionable insights at scale from your contact center transcripts,
customer survey data, SMS data, and more

CONVERSATIONAL AI TEAMS

Leverage your conversational data to deploy CAI initiatives faster, optimize
your NLP models, track KPIs, and more

DIGITAL TEAMS

Enrich your customer data by blending together your different channels to see
the full customer journey, channel inefficiences, and more

DASHBOT IN NUMBERS

100BN+


messages
processed

We've helped process more unstructured data for our customers than any other
company on the market

25K+


data sources
integrated

We are a trusted partner in extracting insights from thousands of data sources
for our customers.

4X


faster time to market

We help customers accelerate launching their Conversational AI initiatives at a
fraction of the time + cost

DASHBOT IN NUMBERS

100BN+


messages
processed

We've helped process more unstructured data for our customers than any other
company on the market

25K+


data sources integrated

We are a trusted partner in extracting insights from thousands of data sources
for our customers.

4X


faster time to market

We help customers accelerate launching their Conversational AI initiatives at a
fraction of the time + cost

How it works


JOURNEY TO GROWTH IN THE NEW WORLD OF CONVERSATIONAL DATA

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in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor
interdum nulla, ut commodo diam libero vitae erat.

01


LEVERAGE A DATA-FIRST STRATEGY

Visualize and explore the depths of your data to discover signals

Learn more
02


ACCELERATE YOUR INNOVATION VIA ML^2 APPROACH

Optimize your NLP data model with Dashbot’s advanced ML to increase NLP
precision & productivity

Learn more
03


DRIVE CONNECTED EXPERIENCES

Enrich CX and EX for business growth and limitless possibilities in
conversational AI 

Learn more
Why Dashbot?


JOURNEY TO GROWTH IN THE NEW WORLD OF CONVERSATIONAL DATA

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim
in eros elementum tristique. Duis cursus, mi quis viverra ornare.

LEVERAGE A DATA-FIRST STRATEGY

Visualize and explore the depths of your data to discover signals

ACCELERATE YOUR INNOVATION VIA ML^2 APPROACH

Optimize your NLP data model with Dashbot’s advanced ML to increase NLP
precision & productivity

DRIVE CONNECTED EXPERIENCES

Enrich CX and EX for business growth and limitless possibilities in
conversational AI 

CONVERSATIONAL DATA CLOUD


OWN.
YOUR.
‍DATA.

Conversational data is unique to you, always increasing, extremely complex and
constantly evolving.  Explore and discover the deeper meaning of your data
signals.  See how you can innovate at speed with customer and employee
preferences, product feedback, buyer journeys, and service journeys — straight
from the source: the conversation experience.

Learn More
Build a foundation to connect, transform, and activate your data.

LEVERAGE A DATA-FIRST STRATEGY

Once you connect your conversational data to Dashbot’s platform, Blueprint
organizes your data from different sources, transforming the complex data sets
into an automatically structured view of your conversational data.
Hyperfocus on your NLP model and Next Best Actions.

ACCELERATE YOUR INNOVATION VIA ML2 APPROACH

If you’ve launched a bot program or other conversational AI initiatives, you may
know the hidden gem is in your NLP model.  Automate your NLP with advanced ML
from Dashbot’s Optimize to increase NLP precision and productivity to hit the
mark on your customer’s intent. 
Enrich CX + EX for limitless possibilities in conversational AI.

DRIVE CONNECTED EXPERIENCES

How many data sources, processes, and tools are you managing across your
business, technical, and innovation teams for insights to build digital
experiences? Simplify to one solution for a single view into all your
conversation experience initiatives on Dashbot’s AI platform for truly,
human-focused experiences.  
Used by all teams, across all industries

Conversations are the backbone of customer interactions.
No matter your use case, your team, or your industry, Dashbot can help you
accelerate your initiatives and drive operational efficiencies through data.

01


FOR CX TEAMS

360 view of all your conversation data in a single view with customizable
dashboards and out-of-the-box reports.
02


FOR CONV. AI TEAMS

Easily configure your flows to explore patterns of your customers mapped out by
intent to understand your conversation journey at a macro level.  
03


FOR DIGITAL TEAMS

Low-code business-user-friendly experience expands growth potential from
collaboration across all departments in marketing, sales, service, digital, and
development.  
1. CONNECT


A HOME FOR ALL YOUR CONVERSATIONAL DATA. 

Visualize everything from your bot traffic data and NLP data model to social
media comments, product reviews, and service contact center transcripts. All
your data in 1 place.


Install from CDN
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Get started
Error monitoring
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Documentation
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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.createItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   fields: {
      'name': 'Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': '580e63fe8c9a982ac9b8b749',
   },
});
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const webflow = new Webflow({ token: api_token });

// Promise <Webhook>
const webhook = webflow.createWebhook({
   siteId: '562ac0395358780a1f5e6fbd',
   triggerType: 'form_submission',
   url: 'https://api.mydomain.com/webhook',
});
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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.patchItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Patched Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#4353FF',
   }
});
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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.updateItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Updated Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': 'http://somesite.com/image20.jpg',
   }
});

Create Item

Create Webhook

Patch Item

Upload Image

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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.createItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   fields: {
      'name': 'Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': '580e63fe8c9a982ac9b8b749',
   },
});
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const webflow = new Webflow({ token: api_token });

// Promise <Webhook>
const webhook = webflow.createWebhook({
   siteId: '562ac0395358780a1f5e6fbd',
   triggerType: 'form_submission',
   url: 'https://api.mydomain.com/webhook',
});
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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.patchItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Patched Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#4353FF',
   }
});
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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.updateItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Updated Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': 'http://somesite.com/image20.jpg',
   }
});
2. TRANSFORM


AUTOMATICALLY STRUCTURED VIEW OF YOUR DATA.

Automate your data organization to transform your data sets from unstructured
data to structured data with Dashbot’s ML. 


Explore Web SDKs



3. ACTIVATE


DISCOVER DEEPLY ROOTED DATA SIGNALS 

Explore the depths of your highly personalized and contextualized data to
discover business use cases with your data experts and export training data for
your bots. 


Install from CDN
Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet.
Get started
Error monitoring
Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet.
Documentation
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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.createItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   fields: {
      'name': 'Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': '580e63fe8c9a982ac9b8b749',
   },
});
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const webflow = new Webflow({ token: api_token });

// Promise <Webhook>
const webhook = webflow.createWebhook({
   siteId: '562ac0395358780a1f5e6fbd',
   triggerType: 'form_submission',
   url: 'https://api.mydomain.com/webhook',
});
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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.patchItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Patched Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#4353FF',
   }
});
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const webflow = new Webflow({ token: api_token });

// Promise <Item>
const item = webflow.updateItem({
   collectionId: '580e63fc8c9a982ac9b8b745',
   itemId: '58338a5735ca4f023b9f1847',
   fields: {
      'name': 'Updated Exciting blog post title',
      'slug': 'exciting-post',
      '_archived': false,
      '_draft': false,
      'color': '#a98080',
      'author': '580e640c8c9a982ac9b8b778',
      'post-body': '<p>Blog post contents...</p>',
      'post-summary': 'Summary of exciting blog post',
      'main-image': 'http://somesite.com/image20.jpg',
   }
});

Create Item

Create Webhook

Patch Item

Upload Image

INTEGRATIONS


ALL THE WAYS TO GET DATA INTO DASHBOT

Integrate any conversational data source in just 2-3 lines of code, or even
upload a raw data file. Dashbot supports any conversational channel, including
live-agent conversations and raw conversational data.  Our API is asynchronous
and non-blocking.


View All Integrations


UNLOCK YOUR DARK DATA


GET STARTED
WITH DASHBOT

Conversations are the lifeblood of your business. Get customer insights and
signals with a window into your dark data.

Book a demo

We are on a mission to decipher language.

PRODUCT
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ProgramsLLM AnalyticsBook a demo
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