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support.microsoft.com Open in urlscan Pro
2.18.233.31  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://go.microsoft.com/fwlink/?LinkID=263818
Effective URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Submission: On February 11 via manual from AL
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 17 IPs in 5 countries across 7 domains to perform 51 HTTP transactions. The main IP is 2.18.233.31, located in European Union and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.
This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
3 17 2.18.233.31 16625 (AKAMAI-AS)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
3 2a02:26f0:f1:... 20940 (AKAMAI-ASN1)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
11 40.77.226.250 8075 (MICROSOFT...)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a02:26f0:f1:... 20940 (AKAMAI-ASN1)
1 2 2a01:111:2010... 8075 (MICROSOFT...)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
4 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
2 52.21.58.94 14618 (AMAZON-AES)
1 50.19.191.106 14618 (AMAZON-AES)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a02:26f0:f1:... 20940 (AKAMAI-ASN1)
1 1 40.126.1.162 8075 (MICROSOFT...)
1 52.201.33.187 14618 (AMAZON-AES)
51 17
1    2a02:26f0:6c00:2bc::2c1a (European Union)

ASN20940 (AKAMAI-ASN1, US)
go.microsoft.com
17    2.18.233.31 (European Union)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a2-18-233-31.deploy.static.akamaitechnologies.com
support.microsoft.com
3    2a02:26f0:6c00::210:ba08 (European Union)

ASN20940 (AKAMAI-ASN1, US)
statics-uhf-eus.akamaized.net
3    2a02:26f0:f1:180::37 (European Union)

ASN20940 (AKAMAI-ASN1, US)
mem.gfx.ms
1    2a02:26f0:6c00::210:ba1b (European Union)

ASN20940 (AKAMAI-ASN1, US)
img-prod-cms-rt-microsoft-com.akamaized.net
11    40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)
web.vortex.data.microsoft.com
3    2a02:26f0:6c00:2a0::2db0 (European Union)

ASN20940 (AKAMAI-ASN1, US)
cdnssl.clicktale.net
3    2a02:26f0:6c00:284::356e (European Union)

ASN20940 (AKAMAI-ASN1, US)
c.s-microsoft.com
1    2a02:26f0:f1:188::356e (European Union)

ASN20940 (AKAMAI-ASN1, US)
www.microsoft.com
2    2a01:111:2010:8::ff19 (United Kingdom)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)
login.live.com
1    2a02:26f0:6c00:283::a8b (European Union)

ASN20940 (AKAMAI-ASN1, US)
compass-ssl.microsoft.com
4    2a02:26f0:6c00:28a::2db0 (European Union)

ASN20940 (AKAMAI-ASN1, US)
cdnssl.clicktale.net
2    52.21.58.94 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-21-58-94.compute-1.amazonaws.com
conductor.clicktale.net
1    50.19.191.106 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-50-19-191-106.compute-1.amazonaws.com
ing-district.clicktale.net
1    2a02:26f0:6c00:286::2b57 (European Union)

ASN20940 (AKAMAI-ASN1, US)
uhf.microsoft.com
1    2a02:26f0:f1:191::356e (European Union)

ASN20940 (AKAMAI-ASN1, US)
www.microsoft.com
1    40.126.1.162 (Tokyo, Japan)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)
login.microsoftonline.com
1    52.201.33.187 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-201-33-187.compute-1.amazonaws.com
conductor.clicktale.net
Domain Requested by
17 support.microsoft.com 3 redirects support.microsoft.com
11 web.vortex.data.microsoft.com support.microsoft.com
7 cdnssl.clicktale.net support.microsoft.com
cdnssl.clicktale.net
3 conductor.clicktale.net cdnssl.clicktale.net
3 c.s-microsoft.com support.microsoft.com
3 mem.gfx.ms support.microsoft.com
mem.gfx.ms
3 statics-uhf-eus.akamaized.net support.microsoft.com
2 login.live.com 1 redirects mem.gfx.ms
2 www.microsoft.com support.microsoft.com
statics-uhf-eus.akamaized.net
1 login.microsoftonline.com 1 redirects
1 uhf.microsoft.com
1 ing-district.clicktale.net cdnssl.clicktale.net
1 compass-ssl.microsoft.com support.microsoft.com
1 img-prod-cms-rt-microsoft-com.akamaized.net support.microsoft.com
1 go.microsoft.com 1 redirects
51 15
Subject Issuer Validity Valid
support.microsoft.com
Microsoft IT TLS CA 2		 2018-02-27 -
2020-02-27		 2 years crt.sh
a248.e.akamai.net
DigiCert ECC Secure Server CA		 2018-10-18 -
2019-10-18		 a year crt.sh
mem.gfx.ms
Microsoft IT TLS CA 2		 2018-02-05 -
2020-02-05		 2 years crt.sh
*.vortex.data.microsoft.com
Microsoft IT TLS CA 5		 2018-01-30 -
2020-01-30		 2 years crt.sh
*.clicktale.net
DigiCert SHA2 Secure Server CA		 2018-07-15 -
2019-10-14		 a year crt.sh
www.microsoft.com
Microsoft IT TLS CA 4		 2018-01-16 -
2020-01-16		 2 years crt.sh
compass-ssl.microsoft.com
Microsoft IT TLS CA 5		 2018-03-14 -
2020-03-13		 2 years crt.sh
*.login.live.com
Microsoft IT TLS CA 2		 2018-06-29 -
2020-06-29		 2 years crt.sh
unistore.www.microsoft.com
Microsoft IT TLS CA 5		 2018-01-25 -
2020-01-25		 2 years crt.sh

This page contains 6 frames:

Primary Page: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Frame ID: 98F0380767807C56DA59992CD189266F
Requests: 45 HTTP requests in this frame

Frame: https://support.microsoft.com/api/content/SignedOut
Frame ID: 31CCE9628295D58306374AC92754C406
Requests: 2 HTTP requests in this frame

Frame: https://cdnssl.clicktale.net/www/tc/crossdomainInclCEC.html?cookie=WRUIDCD03072018
Frame ID: B5EFA530DDDBEBE7FF2AD3F8F2B80C23
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1549833179&rver=6.7.6643.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1040&id=288908&uaid=40ebf211-bc35-4bc2-7648-75e4983f5ede&partnerId=smc
Frame ID: 228FA8344BDDA1189887B8F8B37EBCE4
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 29EF25059FD90593937301425F0DC271
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: 747BDB136BBC71980805E46785C55872
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. http://go.microsoft.com/fwlink/?LinkID=263818 HTTP 307
    https://go.microsoft.com/fwlink/?LinkID=263818 HTTP 302
    https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account HTTP 301
    https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /IIS(?:\/([\d.]+))?/i
Overall confidence: 100%
Detected patterns
  • env /^angular$/i
Overall confidence: 100%
Detected patterns
  • headers server /IIS(?:\/([\d.]+))?/i
Overall confidence: 100%
Detected patterns
  • env /^ClickTale/i
Overall confidence: 100%
Detected patterns
  • env /^Modernizr$/i
Overall confidence: 100%
Detected patterns
  • env /^jQuery$/i

Page Statistics

51
Requests

100 %
HTTPS

67 %
IPv6

7
Domains

15
Subdomains

17
IPs

5
Countries

898 kB
Transfer

3504 kB
Size

11
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://go.microsoft.com/fwlink/?LinkID=263818 HTTP 307
    https://go.microsoft.com/fwlink/?LinkID=263818 HTTP 302
    https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account HTTP 301
    https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 22
  • https://support.microsoft.com/api/content/silentauth HTTP 302
  • https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1549871601&rver=6.7.6643.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapi%2Fcontent%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
  • https://support.microsoft.com/api/content/silentauth?OSMCSignIn=true&smcsilent=true HTTP 302
  • https://support.microsoft.com/api/content/SignedOut
Request Chain 46
  • https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=374d030b-9b9f-42d0-810e-7a1401983b8e%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=ca07c153-8394-47f2-8384-839e5f1f4461&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=12c80f05-6c8a-4118-a672-35621d7e2b9b HTTP 302
  • https://support.microsoft.com/silentauth

51 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set microsoft-account-how-to-access-a-compromised-account
support.microsoft.com/en-us/help/10494/
Redirect Chain
  • http://go.microsoft.com/fwlink/?LinkID=263818
  • https://go.microsoft.com/fwlink/?LinkID=263818
  • https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account
  • https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
101 KB
19 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
1ad358ecb5136d946a4f741abacdf9ae02533bf44cbf1b844fdb6137c7102e25

Request headers

Host
support.microsoft.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding
gzip, deflate, br
Cookie
SMCsiteLang=en-US; SMCsiteDir=ltr; smc_expid=smc-survey-feat-1|smc-survey-elg-1|vac-saqfaq-0|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|vafx-uc-1|vasf-af-1|vafx-sgst2-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|cf-cx11-0|vafx-icsv2-0; smc_expt=2019-02-11T07:53:20.4508596Z; smcflighting=100
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Content-Type
text/html; charset=utf-8
Server
Microsoft-IIS/10.0
X-AspNetMvc-Version
5.2
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Content-Encoding
gzip
Expires
Mon, 11 Feb 2019 07:53:20 GMT
Cache-Control
max-age=0, no-cache, private
Pragma
no-cache
Date
Mon, 11 Feb 2019 07:53:20 GMT
Content-Length
18748
Connection
keep-alive
Set-Cookie
SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expt=2019-02-11T07:53:20.5290372Z; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com

Redirect headers

Content-Type
text/html; charset=utf-8
Location
/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Server
Microsoft-IIS/10.0
X-AspNetMvc-Version
5.2
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Content-Length
188
Expires
Mon, 11 Feb 2019 07:53:20 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Mon, 11 Feb 2019 07:53:20 GMT
Connection
keep-alive
Set-Cookie
SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expid=smc-survey-feat-1|smc-survey-elg-1|vac-saqfaq-0|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|vafx-uc-1|vasf-af-1|vafx-sgst2-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|cf-cx11-0|vafx-icsv2-0; domain=support.microsoft.com; path=/ smc_expt=2019-02-11T07:53:20.4508596Z; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com
62-186d68
statics-uhf-eus.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/23-2974dc/fb-9ad7a5/64-048a31/ff-3826ee/fb-cee6a6/b0-6b159a/92-0e3d20/ 		146 KB
20 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://statics-uhf-eus.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/23-2974dc/fb-9ad7a5/64-048a31/ff-3826ee/fb-cee6a6/b0-6b159a/92-0e3d20/62-186d68?ver=2.0
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server
2a02:26f0:6c00::210:ba08 , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
28c68fd8c3d21374261e3a1cd672aa551f01c0b04c2f49c1b53df95f6d1cdd7b
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 11 Feb 2019 07:53:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-S2
2018-12-18T00:19:31
P3P
CP="CAO CONi OTR OUR DEM ONL"
X-Activity-Id
6a8825eb-ef2b-41da-9b61-e2180d060abb
Connection
keep-alive
MS-CV
WX30nBFxEUSni9CG.0
Vary
Accept-Encoding
Content-Length
19521
X-XSS-Protection
1
Last-Modified
Tue, 18 Dec 2018 00:19:31 GMT
Server
Microsoft-IIS/10.0
X-Az
{did:b349e481cf434d7b949fa8ded210cd8d, rid: 1, sn: uhf-eus-prod, dt: 2018-12-12T06:45:12.0828760Z, bt: 2018-12-10T19:44:46.0000000Z}
X-S1
2018-12-18T00:19:31
Access-Control-Allow-Methods
HEAD,GET,POST,PATCH,PUT,OPTIONS
Content-Type
text/css; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=26756771
Timing-Allow-Origin
*
Access-Control-Allow-Headers
*
X-AppVersion
1.0.6918.35543
Expires
Wed, 18 Dec 2019 00:19:31 GMT
override.css
statics-uhf-eus.akamaized.net/statics/ 		1 KB
917 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://statics-uhf-eus.akamaized.net/statics/override.css?c=5
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server
2a02:26f0:6c00::210:ba08 , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
3d8a9440c1cc7c677f56ec1869ac1cd7c36851dfb9430b7d554137bdb5a75387

Request headers

Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

x-ms-lease-status
unlocked
x-ms-blob-type
BlockBlob
Date
Mon, 11 Feb 2019 07:53:20 GMT
Content-Encoding
gzip
Last-Modified
Wed, 14 Nov 2018 21:51:38 GMT
Server
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
Content-MD5
2DzTutOdw5uMIrLK0EuMbQ==
ETag
0x8D64A7B5AE99736
Vary
Accept-Encoding
Content-Type
text/css
x-ms-request-id
41a90d99-001e-0120-2624-7d12f0000000
x-ms-version
2009-09-19
Connection
keep-alive
Content-Length
444
mwf-west-european-default.min.css
support.microsoft.com/app/content/content/mwf/1.55.0/css/ 		798 KB
91 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/app/content/content/mwf/1.55.0/css/mwf-west-european-default.min.css
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
76cc6ed28238a4e9e73800a51027d57a3811f1b696ba3b94f29ebb5f3de6f7ca

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
support.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Cookie
SMCsiteLang=en-US; SMCsiteDir=ltr; smc_expid=smc-survey-feat-1|smc-survey-elg-1|vac-saqfaq-0|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|vafx-uc-1|vasf-af-1|vafx-sgst2-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|cf-cx11-0|vafx-icsv2-0; smcflighting=100; smc_expt=2019-02-11T07:53:20.5290372Z
Connection
keep-alive
Cache-Control
no-cache
Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 11 Feb 2019 07:53:20 GMT
Content-Encoding
gzip
Last-Modified
Mon, 28 Jan 2019 23:09:16 GMT
Server
Microsoft-IIS/10.0
X-Powered-By
ASP.NET
ETag
"6fe2847d5eb7d41:0"
Vary
Accept-Encoding
Content-Type
text/css
Cache-Control
max-age=274
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
92577
wc-utils
support.microsoft.com/app/content/content/webcore-utils/ltr/ 		14 KB
3 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/app/content/content/webcore-utils/ltr/wc-utils?v=QF17-v6VdxpQha_VhLtYVtcvnncULxuQ9gPjy4PzWqE1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
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Response headers

Date
Mon, 11 Feb 2019 07:53:20 GMT
Content-Encoding
gzip
Last-Modified
Tue, 05 Feb 2019 20:09:26 GMT
Server
Microsoft-IIS/10.0
X-AspNet-Version
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Expires
Mon, 11 Feb 2019 08:14:56 GMT
css
support.microsoft.com/app/content/bundles/ 		145 KB
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https://support.microsoft.com/app/content/bundles/css?v=wdfkWYhUL6XQpZijWNsbuj2No1-mCCqX0PVtDpJtUrs1
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Microsoft-IIS/10.0 / ASP.NET
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Mon, 11 Feb 2019 07:53:20 GMT
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gzip
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mwf-main.var.min.js
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83 KB 		Script
General
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Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
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Response headers

Date
Mon, 11 Feb 2019 07:53:20 GMT
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gzip
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Server
Microsoft-IIS/10.0
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Date
Mon, 11 Feb 2019 07:53:20 GMT
Content-Encoding
gzip
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Tue, 05 Feb 2019 18:46:17 GMT
Server
Microsoft-IIS/10.0
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Mon, 11 Feb 2019 07:56:44 GMT
application
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91 KB 		Script
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Date
Mon, 11 Feb 2019 07:53:20 GMT
Content-Encoding
gzip
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X-AspNet-Version
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Response headers

Date
Mon, 11 Feb 2019 07:53:20 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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Tue, 12 Feb 2019 01:35:21 GMT
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HTTP/1.1
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Date
Mon, 11 Feb 2019 07:53:20 GMT
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Mon, 11 Feb 2019 09:38:37 GMT
latest.woff2
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27 KB 		Font
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Sat, 16 Feb 2019 13:06:02 GMT
latest.woff2
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URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1
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Date
Mon, 11 Feb 2019 07:53:21 GMT
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gzip
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623 B 		Script
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Tue, 12 Feb 2019 07:53:21 GMT
WR-latest.js
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Expires
Tue, 12 Feb 2019 07:53:21 GMT
v1
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668 B 		Other
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https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Dd79112cc82f84016bfe2cc445e5c287d%26HASH%3Dd791%26LV%3D201902%26V%3D4%26LU%3D1549871600874%27
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data:truncated
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Tue, 12 Feb 2019 07:53:21 GMT
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meCore.min.js
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Download Go to
Full URL
https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-02-11T07%3A53%3A22.751Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27S6LxlYV090C9DJXv.9%27&-operationName=%27%2F%2Fauth%2Faad-silent-auth%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Faad-silent-auth%27&-latencyMs=898&-targetUri=%27%2F%2Fauth%2Faad-silent-auth%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&$mscomCookies=true
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
0ec263f887d24b7b475546e345639def590bc1297209201d550dd66ae354ef84
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate, br
Host
web.vortex.data.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Cookie
smcflighting=100
Connection
keep-alive
Cache-Control
no-cache
Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma
no-cache
Date
Mon, 11 Feb 2019 07:53:22 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control
no-cache, no-store
Set-Cookie
MC1=GUID=2c65db9ab8b743198ae56a16f4c57a88&HASH=2c65&LV=201902&V=4&LU=1549871602801; Domain=.microsoft.com; Expires=Tue, 11 Feb 2020 07:53:22 GMT; Path=/ MS0=6eb9469297fc4e508a85894e9ff08dec; Domain=.microsoft.com; Expires=Mon, 11 Feb 2019 08:23:22 GMT; Path=/
MS-CV
YCkYGeWOFkeQHoko81Skbw.0
Content-Type
application/javascript
Content-Length
260
Expires
0
v1
web.vortex.data.microsoft.com/collect/ 		57 B
668 B 		Other
General
Check archive.org
Download Go to
Full URL
https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D2c65db9ab8b743198ae56a16f4c57a88%26HASH%3D2c65%26LV%3D201902%26V%3D4%26LU%3D1549871602801%27
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),
Reverse DNS
Software
/
Resource Hash
8d316e9191d40a4b9cc775c0adce0a999873c1935781d1312a5b12ee717c53d4
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Pragma
no-cache
Origin
https://support.microsoft.com
Accept-Encoding
gzip, deflate, br
Host
web.vortex.data.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type
text/plain;charset=UTF-8
Accept
*/*
Cache-Control
no-cache
Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Cookie
smcflighting=100; MC1=GUID=2c65db9ab8b743198ae56a16f4c57a88&HASH=2c65&LV=201902&V=4&LU=1549871602801; MS0=6eb9469297fc4e508a85894e9ff08dec
Connection
keep-alive
Content-Length
712
Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Origin
https://support.microsoft.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

Pragma
no-cache
Date
Mon, 11 Feb 2019 07:53:22 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Access-Control-Allow-Origin
https://support.microsoft.com
Cache-Control
no-cache, no-store
Access-Control-Allow-Credentials
true
MS-CV
OVWbcgjCZ0GbI7dTwk7vBw.0
Content-Type
application/json
Access-Control-Allow-Headers
Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Content-Length
57
Expires
0

Verdicts & Comments Add Verdict or Comment

153 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onselectstart object| onselectionchange function| queueMicrotask boolean| supportWindowsHistory undefined| baseHref undefined| hashRoute object| microsoft object| mwf object| html5 object| Modernizr object| picturefillCFG function| picturefill function| __extends function| __assign function| __rest function| __decorate function| __param function| __metadata function| __awaiter function| __generator function| __exportStar function| __values function| __read function| __spread function| __await function| __asyncGenerator function| __asyncDelegator function| __asyncValues function| __makeTemplateObject function| __importStar function| __importDefault function| AuthenticationContext object| awa string| behaviorKey function| $ function| jQuery object| angular object| Logging object| MsSupportSdk object| SupportSdkIntegration string| portalCommon object| pc string| contentApp object| ca object| WLSPHIP1 object| app object| MeControl object| MSA function| MeControlDefine function| MeControlImport object| callBackMappedToRenewStates object| callBacksMappedToRenewStates boolean| html5mode function| ClickTaleCreateDOMElement number| WRInitTime object| newView number| queryStringIndex number| fragmentIndex number| outputLength object| pathParts object| msCommonShell object| autoMonitorConfig string| ct_pdc_qs_val object| ClickTaleGlobal object| ClickTaleMonitor object| ClickTaleSettings object| ct_dispatcher function| ClickTaleAppendInHead function| ClickTaleXHTMLCompliantScriptTagCreate object| settings function| deleteIrrelevantUIDCookies function| receiveMessage function| clickTaleReadCookie object| checkForCTcookie string| ctUID string| iframePage object| ctCrossDomainFrame function| ClickTaleOnRecording boolean| isHttps undefined| scriptSource undefined| pccSource string| pccSrc object| pccScriptElement object| ctVEconfig object| ClickTaleOnReadyList boolean| ClickTaleIsXHTMLCompliant boolean| ClickTaleIncludedOnDOMReady string| ClickTaleUIDCookieName string| ClickTaleCookieDomain string| ClickTaleScriptSource function| onloaded undefined| ClickTalePrevOnReady function| ClickTaleOnReady object| CEC string| WRFi number| WRFk number| WRFh number| WRFj object| WRFw number| ClickTaleUnloadPause number| ClickTaleEventsMask string| ClickTaleIgnoreCookieName function| ClickTaleLog function| ClickTale function| ClickTaleUploadPage function| ClickTaleDelayUploadPage function| ClickTaleIsUploadPage function| ClickTaleSetAllSensitive function| ClickTaleResetAllSensitive function| ClickTaleSetSomeSensitive function| ClickTaleResetSomeSensitive function| ClickTaleIgnore function| ClickTaleRegisterFormSubmitFailure function| ClickTaleGetVersion function| ClickTaleSetCustomElementID function| ClickTaleRegisterFormSubmitSuccess function| ClickTaleExec function| ClickTaleField function| ClickTaleNote function| ClickTaleTag function| ClickTaleEvent function| ClickTaleGetPID function| ClickTaleSetUID function| ClickTaleGetUID function| ClickTaleGetSID function| ClickTaleLogical function| ClickTaleDetectAgent function| ClickTaleIsPlayback number| ClickTaleCookieExpiryDays function| ClickTaleIsSavedRecording function| ClickTaleIsRecording function| ClickTaleSendJsonMessage function| ClickTaleDispatchPersistedMessages function| ClickTaleUploadPageNow function| ClickTaleAddAugmentElementPathHandler function| ClickTaleGetAuthResponse function| ClickTaleGetSubscriberId function| ClickTaleGetPartition function| ClickTaleGetWRIgnoreExpiry object| ClickTaleFetchFromWithCookies function| MutationSummary object| ClickTaleOnUploadPageContentFetched object| ClickTaleOnStop object| ctRules_PrePCC object| ctCustomCode_PrePCC function| doOnlyWhen object| ct boolean| ClickTaleFirstPCCGo function| clickTaleStartEventSignal function| clickTaleEndEventSignal function| ClicktaleIntegrationExperienceHandler object| REQUEST_TYPE object| CONSTANTS

11 Cookies

Domain/Path Name / Value
.support.microsoft.com/ Name: ctm
Value: {'pgv':6379060738734080|'vst':7542607704534567|'vstr':8170274238372383|'intr':1549871601208|'v':1}
support.microsoft.com/ Name: MSFPC
Value: GUID=d79112cc82f84016bfe2cc445e5c287d&HASH=d791&LV=201902&V=4&LU=1549871600874
.microsoft.com/ Name: MC1
Value: GUID=d79112cc82f84016bfe2cc445e5c287d&HASH=d791&LV=201902&V=4&LU=1549871600874
.support.microsoft.com/ Name: smc_expt
Value: 2019-02-11T07:53:20.5290372Z
.microsoft.com/ Name: smcflighting
Value: 100
support.microsoft.com/ Name: smcpartner
Value: smc
.support.microsoft.com/ Name: smc_expid
Value: smc-survey-feat-1|smc-survey-elg-1|vac-saqfaq-0|vafx-entry-point-2|com-getsupport-1|ce-aatest-0|smc-clicktale|vafx-uc-1|vasf-af-1|vafx-sgst2-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|cf-cx11-0|vafx-icsv2-0
.microsoft.com/ Name: MS0
Value: 5c87f406d38b46f7a140c919ef2fe7c7
.support.microsoft.com/ Name: SMCsiteDir
Value: ltr
.support.microsoft.com/ Name: __CT_Data
Value: gpv=1&ckp=cd&dm=support.microsoft.com&apv_1020_www32=2&cpv_1020_www32=1
.support.microsoft.com/ Name: SMCsiteLang
Value: en-US

5 Console Messages

Source Level URL
Text
console-api error URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1(Line 34)
Message:
Local storage not supported
console-api warning URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1(Line 34)
Message:
No MUID detected in meta tag or session storage, can not set MUID
console-api error URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1(Line 34)
Message:
ReferenceError: $log is not defined at new <anonymous> (https://support.microsoft.com/app/content/bundles/application?v=LrInLLbAmEE8d-Fzr9lEYAMqEDDvPSSZQTvxq6onS6g1:1:268228) at Object.s [as instantiate] (https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1:34:20928) at Object.<anonymous> (https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1:34:19225) at Object.o [as invoke] (https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1:34:20838) at Object.$get (https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1:34:18993) at Object.o [as invoke] (https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1:34:20838) at https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1:34:21421 at r (https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1:34:20234) at u (https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1:34:20533) at Object.s [as instantiate] (https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1:34:20896)
console-api log URL: https://support.microsoft.com/app/content/bundles/application?v=LrInLLbAmEE8d-Fzr9lEYAMqEDDvPSSZQTvxq6onS6g1(Line 1)
Message:
Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api info URL: https://support.microsoft.com/app/content/bundles/application?v=LrInLLbAmEE8d-Fzr9lEYAMqEDDvPSSZQTvxq6onS6g1(Line 1)
Message:
Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

c.s-microsoft.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
conductor.clicktale.net
go.microsoft.com
img-prod-cms-rt-microsoft-com.akamaized.net
ing-district.clicktale.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
statics-uhf-eus.akamaized.net
support.microsoft.com
uhf.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
2.18.233.31
2a01:111:2010:8::ff19
2a02:26f0:6c00:283::a8b
2a02:26f0:6c00:284::356e
2a02:26f0:6c00:286::2b57
2a02:26f0:6c00:28a::2db0
2a02:26f0:6c00:2a0::2db0
2a02:26f0:6c00:2bc::2c1a
2a02:26f0:6c00::210:ba08
2a02:26f0:6c00::210:ba1b
2a02:26f0:f1:180::37
2a02:26f0:f1:188::356e
2a02:26f0:f1:191::356e
40.126.1.162
40.77.226.250
50.19.191.106
52.201.33.187
52.21.58.94
0bdb207cfe7dae80b2c02aa0e68486d3ba415de3af0f486d74311fad1454e174
0ec263f887d24b7b475546e345639def590bc1297209201d550dd66ae354ef84
10332baf85a9910c76e99028ac05b8f633e1be1e4aedbf09b6834429f3b93943
112fec798b78aa02e102a724b5cb1990c0f909bc1d8b7b1fa256eab41bbc0960
1232bbdbc5d205f3c5a40efa5ed92839c79e7879d5168445cc47645bb93f7d1b
1958bb7f293956e7170f639ce93a3d628ae465fa24fd751e1a2b3cd837059ffa
1ad358ecb5136d946a4f741abacdf9ae02533bf44cbf1b844fdb6137c7102e25
28c68fd8c3d21374261e3a1cd672aa551f01c0b04c2f49c1b53df95f6d1cdd7b
2909aa4fe48172e921b83fe1b4c9e98ff4a4538d3d9a28104fb5556b5e399fa9
2a4ea83930f3de1b853421d6d260d5bb07ddf9b5fbfa800cb02759371558df93
2f78e0df96f48eece9c0db612d8bdf7d03a314b304fc37f93e6fe1083ba11611
36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068
36f3de8125c18db4731b41f5403f2a7b9ac09fd6ed2ae40d4045f03a8cdd7a86
3993f531dd8b0d43780c1949dbf504363ee17aff77f2732521c94d0e0f1c5845
3b64cb93963f051e13f99686a1644be6f6e8cbdacbf4585bc27bcbe963464548
3cd508d48194c3dabbe87870246d24df4a806f09b38c5465f3a21fb7a202f915
3d8a9440c1cc7c677f56ec1869ac1cd7c36851dfb9430b7d554137bdb5a75387
452e95a8d750d5b57368d546c73bdd84d2cbeeba177d2c522c42b5fce4ab8b47
4e2801e414fb3cd053a6ba24171a080ed418161c538520df9a8b99fcee89ec1b
4f7f4afe26e71fa9ca1dac4a43b557a554a46f53251d849f07ed08a04829d74b
58e11a91a3d1a2cc3836d65ec962b05eb47c3706179c21ec5d3693e10dea6005
593dbe4f1db37a6da9d5f732bc4bb17eb419e2c9e42bd4b3d897bca85fa131b2
5eac955b4352403042f4d85af3e02f21c0e36f429ac7c33dd158391d7efaac4b
5fdac9339e100fe7d9bb2dd1e23ead50c0181543dccf02f14ad4fd350ab3dc75
62efeebd4d412f74f2573b7e1fd3191f14e75f39bf396a80524aeeef1f08fc48
66a8c01c949fbcafd8e2e0acd1a6ed06566d7645ee782a67c2d06d99242ff486
76cc6ed28238a4e9e73800a51027d57a3811f1b696ba3b94f29ebb5f3de6f7ca
7e51c7c7d1bccc27f1ba686fa4336b9cdf694cb9bff3bc084a07fede2d4d889c
8570b857feb0768a01d9d8a64c87904be7701e67e8ecb4dec2f2d4131d994d14
8d316e9191d40a4b9cc775c0adce0a999873c1935781d1312a5b12ee717c53d4
90a90694d29e0ed3ec33e95c2dd0ddda663fa7c3bff0c7626b0d692f1635c883
99683519a4dcf1bcdcf5558a5ff5726f67590d817055109e4a63e98ade64c554
a1756a6ecca644f781bd9684a2347cc7dd57a2cc82f34d80decabbb801cbdece
a49ea0bed0027a6d9a192d061b2feebe4749fe5b8e0e0395bfa7bd9763f49ec2
bc5bcd301f06cf3a435d7c33c3f4c89ee50357597cd432d2399033dc428a488c
bd0c5ccf757134443ecb83f4d4cf82507bcef8d5454eba057ced77183cabd664
c28bc9fece04e971900c6bab6f54b4e62770a55e62ed5cc3695da1f4bb88d361
d70c860c6017774f4735a31f8e8450a36c775305bb1f62e154cb4b4f36c2561b
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
f0a7ef6394dc2ad0382c582a59b7758302a1be1a7718a86936803e87b80ff180
f8a90b81fbb9d4b474ca02774ce484c8d9b54bd2bbf4901bc74eb397850e0271