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WE KNOW COMPANIES ARE MORE SUCCESSFUL WHEN THEY SUPPORT CUSTOMERS IN THEIR
NATIVE LANGUAGE.

Our clients do too, and we’re making it easy for them.



Contact us to learn more

Created for people who help people

Our cloud-hosted, software-as-a-service Agent Success Platform is specifically
designed for enterprise-scale Customer Support teams—enabling agents to help
customers across languages and channels. We built ChatLingual to be intuitive
and user-centered, which means agents spend less time navigating software and
more time providing an exceptional customer experience.


LANGUAGES

Instant Language Interpretation

ChatLingual lets your support agents communicate with customers in any language,
instantly. For example, English-speaking agents in a single location can provide
support to customers in Russian, Arabic, Portuguese, or 100+ other
languages—with ChatLingual seamlessly processing the translation.


CHANNELS

Support Across Channels

Use your existing staff to support your customers via Chat, Email, SMS and
Social — in any languages you choose. Taking calls? Don’t worry, we can help you
route your voice traffic, too – all within the same platform.


INTEGRATIONS

Connect Everything

ChatLingual’s flexible design integrates with your existing systems, including
CRMs, ticketing platforms, chatbots, and Natural Language Processing APIs.
Integrations with ChatLingual usually only take hours or days, as opposed to the
weeks or months often required by older enterprise platforms.


INTEGRATIONS MADE EASY

Integrating technology is often seen as an obstacle that can prevent businesses
from adopting new software. We designed ChatLingual to integrate with almost any
service—allowing us to seamlessly integrate with your existing tech stack.

 

Here are just a few examples of commonly asked about services.




TRUSTED BY COMPANIES WITH GLOBAL REACH

“ChatLingual is defining the contact center of the future, and they're taking
IBM Watson's Virtual Assistant to the next level.”

Luis Meza,Associate Partner, IBM Digital Strategy

IBM

“ChatLingual enabled us to simplify our staffing model while expanding the reach
of our global customer base. We were able to move from staffing for nine
languages to supporting 24 while only staffing a single language."”

Norman Happ,SVP Sales, Customer Success & Partnerships

Evernote


SOLUTIONS FOR EVERY TEAM

ChatLingual’s platform lets you centralize content, streamline information
sharing, and automate processes for teams across your organization.

Customer Support
IT
Web Sales
HR


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