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 * Solutions
   * SMS Business Solutions
     * Text Message Marketing Service
     * Mass Text Messaging
     * Customer Service Text Messaging
     * Employee Communication
   * Education Solutions
     * Student Engagement
     * Campus and School Alerts
     * K-12 School Texting System
     * Admissions and Enrollment
     * Retention
     * Financial Aid
     * Career Services
     * Alumni Outreach
 * Industries
   * Education
   * Finance
   * Sports
   * Contact Center
   * Retail Automotive
 * SMS Integrations
   * Text Messaging Integrations
     * Salesforce
     * Microsoft Dynamics
     * HubSpot
     * Marketo
     * Eloqua
     * Five9
     * Social messaging apps
 * SMS API
 * Pricing
   * API-only Pricing
   * Full Platform Pricing
 * Resources
   * Company
     * About
     * Careers
     * Contact
   * All Resources
   * Compliance
   * Case Studies
   * Webinars
   * Press Releases
   * Guides
   * Whitepapers
   * Articles
   * Help
 * Demo
 * Portal Login

 * Solutions
    * SMS Business Solutions
      * Text Message Marketing Service
      * Mass Text Messaging
      * Customer Service Text Messaging
      * Employee Communication
    * Education Solutions
      * Student Engagement
      * Campus and School Alerts
      * K-12 School Texting System
      * Admissions and Enrollment
      * Retention
      * Financial Aid
      * Career Services
      * Alumni Outreach

 * Industries
    * Education
    * Finance
    * Sports
    * Contact Center
    * Retail Automotive

 * SMS Integrations
    * Text Messaging Integrations
      * Salesforce
      * Microsoft Dynamics
      * HubSpot
      * Marketo
      * Eloqua
      * Five9
      * Social messaging apps

 * SMS API
 * Pricing
    * API-only Pricing
    * Full Platform Pricing

 * Resources
    * Company
      * About
      * Careers
      * Contact
    * All Resources
    * Compliance
    * Case Studies
    * Webinars
    * Press Releases
    * Guides
    * Whitepapers
    * Articles
    * Help

 * Demo
 * Portal Login



COMMUNICATE AT SCALE


INTRODUCING TRUEDELIVERY: THE FIRST AI-POWERED TEXT MESSAGE DELIVERY TOOL FOR
BUSINESSES


BOOST TEXT MESSAGE DELIVERY & ROI: AVOID BLACKLISTING AND WASTED SPEND WITH
TRUEDELIVERY

Test Drive TrueDelivery



See what makes TrueDialog better


THE BUSINESS TEXT MESSAGING PLATFORM




TRUEDIALOG’S UNIQUE PLATFORM COMBINES BUSINESS MASS TEXT MESSAGING AND
PERSONALIZED TWO-WAY TEXTING AT SCALE

Now in our 12th year of serving customers, TrueDialog’s Five-Star rated SMS
Texting platform is built for big businesses, yet made easy for small
businesses.

With direct carrier connections, an ISO 9001 cloud database and 99.9% uptime, it
is the perfect solution for managers serious about personalized customer
engagement at scale.

TrueDialog offers an enterprise-grade business SMS solution with dozens of
pre-built features as well as a fully-documented SMS API.


MASS TEXT MESSAGES PLUS EFFORTLESS ONE-TO-ONE CONVERSATIONS

Our proprietary "TrueDialog" feature enables seamless texting with both long
codes and short codes in one convenient platform. Send mass text notifications,
reminders or promotions simultaneously with the ability to engage with
individual customers one-on-one to answer customer questions, address issues and
provide instant, personalized customer service.

By presenting both short code and long code messages in a unified thread, each
team member has better visibility into all previous communications. No more
clunky, frustrating interactions — instead, everyone can maintain the context of
the conversation while routing issues to the correct agent.




ENTERPRISE VOLUME PRICING

To reduce messaging expense and upgrade to the industry’s best deliverability,
customers who are serious about customer engagement increasingly turn to
TrueDialog as their volume scales.

TrueDialog’s large volume enables us to offer the most competitive pricing in
the industry. Unlike many of our competitors, we have built direct carrier
connections without the middleman. With flexibility and scalability for
organizations of all sizes, the more you send, the less you spend.

Save 50% vs. the competition


EASY SETUP

TrueDialog’s SMS platform is ready in minutes. Set up, send, and edit campaigns
in three easy steps.


FULLY-LOADED FEATURES THAT INTEGRATE WITH CRM SOFTWARE

Our extensive features provide a powerful, turnkey software designed for
scalability. Manage text messaging campaigns from anywhere — including inside
your CRM.

See full list of features



WHAT MAKES US BETTER

TrueDialog offers more features than any other SMS provider available through
our turnkey, enterprise-grade platform or our brilliantly designed API.



ENTERPRISE-GRADE SOFTWARE AND DELIVERABILITY

Unlike many of our competitors, TrueDialog has built direct carrier connections
that eliminate the middleman and provide our customers with two huge benefits:
improved deliverability by reducing potential points of failure and reliance on
third parties, and significantly lower prices than our competitors.

EXPERIENCE

For over 10 years, TrueDialog has built our five-star rated, cloud-based SMS
texting solution for large-scale businesses. Our platform features an ISO 9001
database, 99.9% uptime, direct carrier connections, and dozens of innovative
features.

TRULY NATIVE CRM INTEGRATIONS

Our SMS integrations are truly native - no pop-ups, no additional windows. Send
messages from inside CRM platforms like Salesforce, Microsoft Dynamics, Marketo,
Hubspot, Five9, Oracle’s Eloqua, Campus Nexus, Velocify, and more.

SMS API

For developers, TrueDialog helps you code less and move faster. Our
fully-documented RESTful SMS API with advanced pre-built features enables you to
send millions of SMS text messages with just one API call.

SCHEDULING ENGINE

Schedule campaigns anytime using our Flex Schedule capabilities. No need to use
third-party scheduling — ours is built in along with dozens of other included
features.

VOICESUITE

With our full suite of calling APIs, you can easily deploy click-to-call, bridge
calls, conference calls, recorded audio, and call forwarding.

OUR PROPRIETARY “TRUEDIALOG” FEATURE

Send mass text messages and then effortlessly engage in one-to-one conversations
at scale. Fully satisfy your customer, even when several agents need to get
involved. By combining long code and short code messages into a single thread,
multiple agents can chime into the same texting dialog to create a seamless
customer experience.

SMSAFE

TrueDialog maintains its own duplicate opt-out information in an ISO 9001 cloud
database, an added safeguard to help our customers avoid accidentally texting a
contact who has opted out. This extra layer of protection adds expense for us
but gives our enterprise customers peace of mind they stay compliant. To achieve
this same level of protection with other SMS APIs, developers would have to
custom-build it.

ADMINISTRATIVE CONTROLS

Contact center directors and managers can monitor response times and language as
well as to grant access to different agents at various levels of functionality:
mass texting, individual texting and view-only. When a rep leaves your
organization, you retain the phone number, contacts and all text conversation
history to maintain uninterrupted customer service.


OUR CUSTOMERS

“The BEST SMS platform and support you can find, hands-down.”

~Bryan H.

From large enterprises to small businesses, TrueDialog is built for scale. We
serve over 2,000 customers ranging from Fortune 500 companies to professional
sports teams, major universities, the Grammy Awards and non-profits.

We’ve grown our company by carefully listening to our customers and developing
solutions that serve their needs in higher education, financial services,
retail, schools, contact centers, business services, healthcare, entertainment,
and technology.

HIGHER EDUCATION

TrueDialog has worked with higher education experts to build the ideal SMS
solution for colleges and universities.

Learn More

BUSINESS

TrueDialog offers enterprise-grade texting solutions for marketing and customer
support.

Learn More

DEVELOPERS

Why build what we’ve already built? TrueDialog’s SMS API has more prebuilt
features to help you code less and move faster.

Learn More


OUR VISION

TrueDialog is an innovative communications-as-a-service company. We build
technology to power scalable, personalized messaging solutions that enable
enterprise businesses and institutions to reach, engage with, and provide
outstanding support to their valued customers, students and constituents.

For over 10 years, we have built our solutions by carefully listening to
customers. We are an Austin-based socially conscious company committed to
reducing paper-based communications.

“Hands-down the #1 form of communication for our reps.”

~Admissions Director


TEST-DRIVE TRUEDIALOG TODAY

Schedule a Demo


QUICK LINKS

BUSINESS SMS

SMS API Integration SMS for Business Communications Enterprise Texting Services
Business SMS Support Mass SMS Solutions Short Code Texting

SMS MARKETING

SMS Marketing Platforms SMS Marketing Services Interactive SMS Services
Alternative SMS Platforms Short Code SMS Solutions Short Code Messaging
Compliance

SMS CRM INTEGRATIONS

Hubspot SMS Features Guide Advanced Texting Software Dynamics SMS Integrations
Salesforce Texting Solutions Salesforce Integration with SMS Salesforce Bulk SMS
Capabilities

SMS FOR HIGHER EDUCATION

Education SMS Platform SMS For Student Services Mass Texting For Colleges Text
Messaging For Universities SMS Solutions for Higher Education

Email: info@TrueDialog.com

Phone: (512) 501-5940

 * 
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Headquartered in Austin, Texas, TrueDialog is the preferred SMS solution for
enterprise businesses and higher education. TrueDialog’s cloud-based software
and API make it simple to send mass text messages, communicate with employees,
alert students and parents, and provide multi-user, team-based customer support
at scale.



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