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<form method="get" action="https://www.egain.com/" class="header-searchform">
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<form method="get" action="https://www.egain.com/" class="mobile-searchform">
  <input type="search" name="s" autocomplete="off" placeholder="Search">
  <button type="submit" class="searchform-submit">
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</form>

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 * Products
   * COLLABORATION
     * eGain Conversation Hub
     * eGain CallTrack
     * eGain Chat
     * eGain Virtual Assistant
     * eGain ClicktoCall
     * eGain Cobrowse
     * eGain Mail
     * eGain Notify
     * eGain Offers
     * eGain Social
     * INSIGHT
       * eGain Analytics Hub
       * eGain IVR Analytics
   * KNOWLEDGE + AI
     * eGain Knowledge Hub
     * eGain Knowledge for Contact Centers
     * eGain Knowledge for Self-Service
     * eGain Virtual Assistant
     * eGain Virtual Assistant for Agents
     * eGain Sales Advisor
     * SERVICES
       * eGain Consulting
       * eGain University
     * MORE
       * eGain Cloud AlwaysOn
   * EDITIONS
     * eGain Knowledge Hub for Adobe
     * eGain for Amazon Connect
     * eGain Analytics for Amazon Connect
     * eGain for Apple Business Chat
     * eGain for Avaya
     * eGain for Cisco
     * eGain Knowledge Hub for Five9
     * eGain Knowledge Hub for Genesys
     * eGain for Google’s Business Messages
     * eGain for IBM Watson
     * eGain for Microsoft Dynamics CRM
     * eGain for Salesforce
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     * Financial Services
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     * Healthcare
     * Health Insurance
     * P&C Insurance
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     * Tech Industry
     * Telecom
     * Travel & Hospitality
     * Utilities
   * ORGANIZATIONS
     * Contact Centers
     * eCommerce
     * eService
     * Helpdesks
     * IT
     * Marketing
   * EDITIONS
     * eGain SmartIVR
     * eGain Telehealth
     * eGain Virtual Financial Coach
 * Resources
   * LIBRARY
     * Articles
     * Blogs
     * Research
     * Videos
     * White Papers
     * Customer Success
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     * eGain Community
     * eGain Support Portal
     * DEVELOPER COMMUNITY
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       * eGain Econet Portal
       * eGain Marketplace
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     * Chat
     * Cloud Software
     * Customer Service Software
     * Digital Transformation
     * Digital CX
     * Knowledge Management
     * Knowledge Management System
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     * Customer Success
     * AWARDS
       * Analyst Recognition
       * Awards
 * Support
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     * eGain Community
     * eGain Support Portal
     * eGain Managed Services
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     * eGain Econet Portal
     * eGain Community
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     * Partner Deal Registration Form
     * eGain Marketplace
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     * eGain for Apple Business Chat
     * eGain for Amazon Connect
     * eGain Analytics for Amazon Connect
     * eGain for Avaya
     * eGain for Cisco
     * eGain for Google’s Business Messages
     * eGain for Microsoft Dynamics CRM
     * eGain for Salesforce
   * EDITIONS
     * eGain Knowledge Hub for Adobe
     * eGain for Apple Business Chat
     * eGain for Amazon Connect
     * eGain Analytics for Amazon Connect
     * eGain for Avaya
     * eGain for Cisco
     * eGain Knowledge Hub for Five9
     * eGain Knowledge Hub for Genesys
     * eGain for Google’s Business Messages
     * eGain for IBM Watson
     * eGain for Microsoft Dynamics CRM
     * eGain for Salesforce
     * eGain Knowledge Hub for SAP
     * eGain Knowledge Hub for ServiceNow
 * Company
   * MANAGEMENT
     * Board of Directors
     * Executive Team
     * INVESTOR RELATIONS
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       * Annual Reports
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 * eGain wins KMWorld Magazine’s Readers’ Choice Award for 2022

HOME


EGAIN WINS KMWORLD MAGAZINE’S READERS’ CHOICE AWARD FOR 2022

Sunnyvale, CA (November 04, 2022): eGain Corporation (NASDAQ: EGAN), the leading
knowledge management platform provider for customer engagement automation, today
announced that its enterprise KM platform, eGain Knowledge Hub™, was selected as
the Readers’ Choice by the magazine’s readers and users of KM solutions for
customer experience and support.

“There are many other awards and designations bestowed on KM vendors by
publications and analyst firms, but this is the one where the winners are chosen
by the people who matter most—the end users who use these products and services
every day,” wrote the editorial staff at the magazine.

A Diamond Sponsor for the upcoming KMWorld Conference being held in Washington,
DC, eGain will showcase the capabilities of the eGain Knowledge Hub and discuss
cutting-edge use-cases and customer success stories at the event. In addition,
CEO Ashu Roy will deliver a keynote  on the advent of knowledge-powered
super-agents in the contact center.


MORE INFORMATION

 * KMWorld Conference
   * eGain booth
     * #401, Enterprise Solutions Showcase
     * November 7, 5:00 pm—6:00 pm
     * November 8 and 9, 8:30 am—6:00 pm
   * eGain CEO Keynote
     * The Knowledge Hub: Transform Contact Center Agents to Super-Agents
     * November 9, 9:45 am—10:00 am
     * Capitol Ballroom
 * eGain Knowledge Hub™: https://www.egain.com/products/knowledge-hub/
 * eGain Innovation in 30 Days™ for KM:
   https://www.egain.com/knowledge-management-software-pilot-risk-free/


ABOUT EGAIN

Infused with AI, our knowledge-powered software automates digital-first
experiences for enterprises and government agencies. Pre-connected with leading
CRM & contact center systems, the eGain platform delivers quick value and easy
innovation with virtual assistance, customer self-service, and modern agent
desktop tools. Visit www.eGain.com for more info.

# # #

eGain, the eGain logo, and all other eGain product names and slogans are
trademarks or registered trademarks of eGain Corp. in the United States and/or
other countries. All other company names and products mentioned in this release
may be trademarks or registered trademarks of the respective companies.

# # #


EGAIN MEDIA CONTACT

Michael Messner
Email: press@egain.com
Phone: 408 636 4514

 




QUICK LINKS

 * Articles
 * Press Clippings
 * Events


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