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Name: emailSignUp — POST

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 * AnyBody
 * Barefoot Dreams
 * Belle by Kim Gravel
 * Breezies
 * Candace Cameron Bure
 * Canyon Retreat
 * Cuddl Duds
 * Denim & Co.
 * Isaac Mizrahi Live!
 * Koolaburra by UGG
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 * Rings
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Specialty Shops
 * Birthstone Jewelry
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 * Italian Jewelry Collection
 * Jewelry Gift Guide
 * Stackable Designs

Shop by Material
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 * Diamond
 * Gemstone
 * Gold
 * Moissanite
 * Pearl
 * Stainless Steel
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Clearance
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 * All Jewelry Clearance

Shop by Designer & Brand
 * See All Brands
 * Accents by Affinity
 * Adorna
 * Affinity® Diamonds
 * Affinity® Gems
 * American West
 * Artisan Crafted
 * BellaOro
 * Diamonique
 * Effy
 * EternaGold
 * Fire Light Lab Grown Diamond Jewelry
 * Honora
 * JAI
 * Kirks Folly
 * T. Jazelle
 * Vault Discoveries

Shoes
Browse Shoes
Women's
 * New Arrivals
 * Wellness Footwear
 * Specialty Sizes & Widths
 * Free Shipping
 * Accessories
 * Boots
 * Clogs & Mules
 * Flats
 * Loafers & Moccasins
 * Mary Janes
 * Pumps & Wedges
 * Sandals
 * Slippers
 * Sneakers & Athletic
 * Socks & Hosiery
 * View All

Men's
 * Boots
 * Casual
 * Dress
 * Sandals
 * Slippers
 * Sneakers & Athletic
 * View All

Clearance
 * Boots
 * Pumps & Wedges
 * Sandals
 * Sneakers & Athletic
 * All Clearance

Shop by Brand
 * See All Brands
 * Alegria
 * Birkenstock
 * Clarks
 * Dr. Scholl's
 * Earth
 * Franco Sarto
 * Koolaburra by Ugg
 * Lifestride
 * Marc Fisher LTD
 * Miz Mooz
 * Naturalizer
 * Revitalign
 * Rykä
 * Skechers
 * Spring Step
 * Vince Camuto
 * Vionic
 * White Mountain

Handbags & Luggage
Browse Handbags & Luggage
Handbags
 * New Arrivals
 * Backpacks
 * Clutches
 * Crossbody Bags
 * Hobo Bags
 * Satchels
 * Shoulder Bags
 * Tote Bags
 * Wallets
 * Wristlets
 * View All Handbags

Specialty Shops
 * Free Shipping
 * Pre-Owned Designer Handbags
 * Fall Handbag Guide

Luggage
 * Carry On Luggage
 * Cosmetic Cases
 * Duffel Bags
 * Luggage Sets
 * Rolling Luggage
 * Travel Accessories
 * Weekender Bags
 * View All Luggage

Clearance
 * Dooney & Bourke
 * Leather Bags
 * Crossbody Bags
 * Tote Bags
 * Satchels
 * Shoulder Bags
 * All Clearance

Shop by Brand
 * See All Brands
 * AHDORNED
 * Aimee Kestenberg
 * American Leather Co.
 * baggallini
 * Dooney & Bourke
 * Frye
 * IHKWIP
 * Lug
 * Patricia Nash
 * RADLEY London
 * Rebecca Minkoff
 * The Sak
 * Vera Bradley
 * Vince Camuto

For the Home
Browse For the Home
Home Décor
 * Countdown To Christmas
 * Baby
 * Bath
 * Bedding
 * Candles & Scents
 * Decorative Accents
 * Furniture
 * Holiday
 * Home Designer Gallery
 * Home Trends
 * Indoor Lighting
 * Mattresses
 * Rugs & Mats

Specialty Shops
 * Adaptive & Accessible
 * Clearance
 * New Arrivals
 * Sale Prices

Household
 * Automotive
 * Floor Care & Cleaning
 * Heating & Cooling
 * Home Projects & Tools
 * Laundry
 * Storage & Organization

Toys & Leisure
 * Books
 * Crafts & Scrapbooking
 * Outdoor Activities
 * Pet Supplies
 * Pro Football Shop
 * Sporting Goods
 * Team Fan Shop
 * Toys

Shop by Brand
 * See All Brands
 * Berkshire Blanket
 * Bissell
 * Dyson
 * Home Reflections
 * HomeWorx by Slatkin & Co.
 * Hunter Fan Company
 * Luminara
 * Malden Mills
 * Martha Stewart
 * Northern Nights
 * Periea
 * Roomba/Braava by iRobot
 * Scott Living
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 1. Return to QVC Homepage An icon that looks like a house.
 2. Customer Service


 3. THE QVC PRIVACY STATEMENT

Last Updated July 1, 2023. Acceda aquí a una versión en español de esta
Declaración de Privacidad.

This Privacy Statement describes how personal information is collected and used
by QVC, Inc. (“QVC”, “we”, “us”, or “our”) in connection with the Services.
“Services” means our television programming, websites, applications, stores,
streaming platforms and other platforms, installment payment programs and other
payment programs, events, surveys, and our other business activities. Please see
the section titled “Other Privacy Information” below for information that
applies to users of our Services in certain states.

QVC is part of a group of businesses that includes our Affiliates. Our
“Affiliates” are HSN, QVC+HSN+, Ballard Designs, Garnet Hill, Grandin Road,
Frontgate, Sune, and other businesses that may become our affiliates in the
future. When you use our Services, we may access and use account information and
other personal information that our Affiliates have collected about you for the
purposes of providing Services to you. We may also share with our Affiliates
account information and other personal information that we have collected about
you.

By using our Services, you acknowledge and accept our practices as described in
this Privacy Statement, and you agree to our General Terms of Use (“Terms”),
which you can access here. If a Service sets forth additional privacy notices or
terms, then those additional privacy notices or terms will apply to that
Service.

This Privacy Statement does not apply to personal information that is
de-identified, aggregated or anonymized, as such information is not personal
information. This Privacy Statement also does not apply to information that is
collected through the websites of our affiliates based outside the United States
or through any other services offered by our affiliates outside the United States.
This Privacy Statement does not apply to our interactions with people in their
capacity as employees, employment applicants, contractors, vendors, or third
party service providers.

 * Kinds of personal information we use
 * How we collect personal information
 * Who we share personal information with
 * How we use personal information
 * Easy Pay
 * QCard
 * How we use tracking technology
 * Your choices and managing your personal information

 * How we protect personal information
 * Information relating to children
 * Information relating to former customers
 * Services provided by others
 * Changes to this Privacy Statement
 * How to contact us
 * Other privacy information

Kinds of personal information we use. We collect and use personal information,
including personal information in the following categories:

 * Account information, such as credentials to access your accounts with us
   including user names; password; security questions and answers
 * Communication information, such as the content of messages sent through chat
   functions, emails, texts, or information that you send to us; recorded calls;
   technical information related to communications such as time, date or length
   of the communication
 * Contact and profile information, such as your name; email address; street
   address; zip code; telephone number; texting number; gender or sex; date of
   birth
 * Event information, such as information you provide if you participate in
   contests or sweepstakes; customer group or focus group information; in-person
   or remote attendance or participation in broadcasts or other events
 * External information obtained from other sources, such as demographic
   information; updated shipping information; marketing information; information
   related to tracking technologies
 * Financial information, such as payment card information; gift card
   information; installment payment information; information related to private
   label credit card programs associated with our business; information to
   assess availability of payment options
 * Forum or feedback information, such as comments you make in any forum that we
   make available; product reviews; answers you provide in surveys
 * Government identifier information, such as social security number (e.g., if
   you apply for a private label credit card); or driver’s license or
   identification card information
 * Information about others, such as name and shipping details of people to whom
   you send gifts or other purchases; people who you refer to our Services
   through referral features included in our Services
 * Location information, such as your location when you use our Services or make
   a purchase
 * Order and purchase information, such as items you add or remove to a shopping
   cart; items you purchase; items you return; items you activate (e.g.,
   computer) after purchase; wish list information
 * Preferences information, such as preferred sizes or colors of clothing
 * Technical and online information, such as the platform provider where you
   connect to our Services; identifiers of devices you use to connect to our
   Services; internet protocol addresses; social media or other online
   identifiers
 * User interaction information, such as pages you were visiting when you came
   to our websites and pages you went to when you left our website; pages
   browsed; items you look at, hover over or click; information you type or
   enter into the Services; interactions with advertisements; information from
   other platforms where we interact including social media platforms operated
   by other companies; information collected through cookies, pixels, beacons,
   and other tracking technology
 * Video and audio information, such as video or images that you send to us or
   upload into the Services; recordings we make if you participate in events or
   visit our places of business where we are recording
 * Other information that you provide in your use of our Services; information
   that we collect in the operation of our business, including by closed circuit
   television
 * Information created or inferred based on the categories above, such as
   information from the use of our Services that we use to detect fraudulent
   behavior

The examples in the categories above are not exclusive, and other kinds of
personal information are included in these categories.

 

How we collect personal information. We collect personal information from
multiple sources including the following sources:

 * Personal information we collect from you. We collect some personal
   information that you provide directly to us, such as contact information;
   payment information; order information; communication information; feedback
   information; preferences information; pictures and videos that you send to
   us; and other information you provide to us. In addition, a customer may
   share personal information about other people with us, including recipients
   of purchases.
 * Personal information we collect through tracking technology. We collect some
   personal information through first-party or external-party technology when
   you use our Services, such as browsing and use information; information about
   devices that you use to access our Services; information collected through
   cookies, pixels, and similar tracking technology.
 * Personal information we collect from other people. We collect some personal
   information from other people, such as shipping information when a customer
   sends a gift to another person; and contact information when a customer
   refers another person to our Services.
 * Personal information we collect from our Affiliates. We are part of a group
   of businesses that includes our Affiliates. When you use our Services, we may
   access and use account information and other personal information that our
   Affiliates have collected for the purposes of providing Services to you.
 * Personal information we collect from other companies. We collect personal
   information from service providers and external parties, such as shipping
   instructions information; credit information; information from advertisers;
   information from social media platforms; information that is generated
   through your use of our Services; information to supplement personal
   information we already have.
 * Personal information we create. We create some personal information in the
   operation of our business or when you use our Services, such as analytics
   information and inferences information.

 

 

Who we share personal information with. We share the categories of personal
information described above with others, including in the following categories:

 * Service providers and external parties performing functions in support of our
   Services, such as
   * Breach and fraud detection, prevention, and response
   * Broadcast and platform providers
   * Consulting and business services
   * Marketing and advertising
   * Order fulfillment
   * Payment processing and collections
   * Research and analytics
   * Security
   * Shipping
   * Social media platforms
   * Technology service
   * Temporary staffing
   * Website and application development
 * Our Affiliates, such as companies that directly or indirectly own us, are
   owned by us, or are under common control with us
 * Other people, such as when you direct us to send a gift to another person or
   when you refer someone to our Services
 * Mandatory recipients or recipients who need access to personal information
   for safety, security and legal purposes, such as law enforcement agencies or
   recipients engaged in legal processes
 * Companies with which we engage in business transactions, such as joint
   ventures, co-branded activities,  companies that may purchase or rent all or
   any portion of our business or assets (including purchases or rentals of
   personal information assets), or companies with which we merge or engage in
   other similar kinds of transactions

How we use personal information. We use personal information to provide the
Services and to operate our business, including the following:

 * Performing services, such as:
   * Account provision and maintenance, including creating and managing your
     account with us; providing customer service; verifying customer
     information; and providing other services in the course of our business
     operations
   * Product sales and fulfillment, including selling products; processing and
     shipping orders to you or to recipients you designate; managing returns;
     processing refunds; managing warranties
   * Customer service and communications, including responding to requests,
     comments, or questions through email, text message, telephone calls, postal
     mail, chat functions; maintaining user forms and product review
     capabilities; reviewing recorded calls or content of other communications
     for quality or customer service purposes
   * Marketing and advertising, such as contextual marketing and advertising;
     personalizing user experience and marketing, including targeted product
     display; targeted marketing and advertising through the Services; marketing
     through emails, text messages, and other communications methods;
     re-targeted marketing and advertising across other websites, devices, and
     platforms; auditing related to counting ad impressions to unique visitors,
     verifying positioning and quality of ad impressions, and auditing
     compliance with relevant standards; engaging in analytics to personalize
     user experience; managing and communicating through our presence on social
     media platforms and other platforms
   * Payment-related activities, including processing payments; checking
     creditworthiness; evaluating payment options; providing financing; managing
     installment payment programs; participating in private label credit card
     programs; collecting unpaid debt
   * Providing technology to enable use and operation of Services; providing
     storage
 * Maintaining and improving Services and user experience, including:
   * Creating and updating applications, websites, and other features or
     functionality that we use
   * Debugging to identify and repair errors that may affect how the Services
     function
   * Engaging in analytics related to improving Services or user experience
   * Product safety or quality activities
 * Fraud prevention, information security, and other security, including:
   * Measures to verify identity when an account is used for ordering or when
     the account is otherwise accessed
   * Helping to ensure security and integrity, including by detecting and
     responding to fraud or security incidents
   * Limiting payment fraud
   * Protecting against other malicious, deceptive, or illegal activity
 * Internal research, including:
   * Developing and demonstrating technology
   * Conducting research, analytics, surveys, and focus groups to improve
     customer experiences, develop services and products, and provide better
     marketing and advertising
 * Other business purposes, including:
   * Performing, complying with, and enforcing legal obligations, including
     prosecuting people responsible for fraudulent, malicious, deceptive or
     illegal activities; defending claims; notifying of product recalls or other
     issues related to products; enforcing and notifying of our Terms, privacy
     statement, forum guidelines, other terms or conditions, and other policies
     and changes to such Terms, privacy statement, other policies, and other
     terms or conditions; and for records retention purposes
 * Undertaking activities to verify or maintain the quality or safety of a
   service or device that is owned, made, or controlled by us, and to improve,
   upgrade, or enhance a service or device that is owned, made, or controlled by
   us
 * Selling or renting personal information, such as the sale or rental of
   customer lists, including without limitation sales of personal information in
   connection with a sale of all or part of QVC’s assets to an Affiliate or to
   an external party
 * Any other purposes consistent with our applicable privacy statements

Easy Pay. If you make a purchase using our Easy Pay program, we may disclose
your personal information as described in this Privacy Statement, including to a
credit verification or risk assessment service provider which may use that
information to provide credit verification or risk assessment services to us as
well as use that information for other separate purposes of the service
provider. Please review additional information about Easy Pay on our website if
you have questions about credit verification or risk assessment. If a customer
fails to pay for purchases under our Easy Pay program, we may sell the
customer's account and information related to the account (including personal
information) to an external party collection agency.

QCard. The QCard is a QVC-branded credit card issued by Synchrony Bank. In
connection with the operation of the QCard program, we share with Synchrony Bank
personal information about customers, including account information, financial
information, and order and purchase information. Please review additional
information about the operation of QCard on our website.

How we use tracking technology. We and other external parties may: use various
tracking technologies that collect information when you interact with us or use
the Services; collect information about your activities over time and across
other websites and online or electronic services; and combine
automatically-collected and user interaction information with other information
collected about you, including information collected from external parties. The
types of tracking technologies we use change over time. Some examples of the
kinds of tracking technologies we currently use are cookies, web beacons and
pixels. The type of usage information collected through tracking technology may
include the device you are using, your internet protocol address, device
identifier, other unique identifier, providers you use to access the Services
location, all of the areas within the Services that you visit, what content you
are interested in or interact with, the time of the visit, or other information
described above in the categories of personal information. The categories of
tracking technologies we may use include:

 * Functional, necessary, and performance technology for purposes such as
   providing functionality for the Services to operate; helping us deliver our
   Services and products you may purchase; routing traffic between servers;
   retaining user preferences; enabling you to log in and stay logged in;
   keeping your online shopping cart up-to-date; and helping us understanding
   how the Services are performing.
 * Analytics and research technology for purposes such as enabling us to
   understand, improve, and research features and content on the Services,
   including how users use the Services and the content and products that users
   view most frequently.
 * Location technology (including location based on your internet protocol
   address) for purposes such as verifying your location; preventing fraud;
   delivering or restricting content based on your location; and providing
   Services personalized to you with location-relevant content.
 * Security technology for purposes such as detecting activity that might
   violate our rules and terms; preventing fraud, unauthorized access or
   activity, or other misuse of our Services; and protecting our business.
 * Communication technology for purposes such as determining whether emails have
   been opened.
 * Marketing and online behavioral advertising technology for purposes such as
   providing advertisements on the Services or on external party online
   services. Certain external parties engaged in marketing and advertising for
   us may participate in the Digital Advertising Alliance (“DAA”) You can learn
   more about the DAA AdChoices Program opt-out program for website browsers at
   https://www.youradchoices.com/  and mobile apps at
   https://www.aboutads.info/appchoices. In addition, certain advertising
   networks and exchanges may participate in the Network Advertising Initiative.
   To learn more about opting out of such targeted advertising or to use the NAI
   Network Advertising Initiative, see the “Your choices and managing your
   personal information” section below.

We will recognize “do not track” browser signals where required by law, but we
do not otherwise respond to “do not track” signals that are incorporated into
browsers.

Your choices and managing your personal information.

 * Managing your personal information. We provide all customers with the option
   to obtain a copy of personal information, delete personal information or
   correct personal information. To exercise these options, please submit a
   request through our webform link or call us at 1-800-367-9444 (7am-1am
   Eastern). For security purposes, we do not send sensitive information (like
   credit card numbers or other sensitive information) when fulfilling a request
   for a copy of personal information. And when we delete personal information,
   we may retain information to comply with our legal obligations or our records
   retention practices.
 * Managing marketing emails. You can opt out of marketing emails by clicking
   the unsubscribe link that is included at the end of each marketing email. You
   can also manage marketing emails by visiting the email preferences page here
   when you are logged into your account.
 * Managing SMS text messages. To stop receiving promotional text messages, text
   STOP to 79537.
 * Tracking technologies. You can set your browser to refuse cookies from
   websites, though please note that if you do so, you may not be able to access
   or use portions of the Services or certain offerings on the Services may not
   function as intended or as well. If you use a mobile device, you can use
   mobile device settings to limit mobile tracking technologies and associated
   activities.
 * Targeted advertising. To learn more about opting out of targeted advertising
   using the Network Advertising Initiative tool, see
   https://www.networkadvertising.org/choices/ for its opt-out program for
   browser websites and https://www.networkadvertising.org/mobile-choice/ for
   its opt-out program for mobile apps. Please be aware that, even if you are
   able to opt out of certain kinds of interest-based ads, you will continue to
   receive non-targeted ads. We are not responsible for the effectiveness of, or
   compliance with, external-parties’ opt-out options or programs or the
   accuracy of their statements regarding their programs.

How we protect personal information. We maintain appropriate administrative,
technical, and physical safeguards designed to help protect personal information
collected or received through the Services. Although we use reasonable efforts
to safeguard information, transmission via the Internet is not completely secure
and we cannot guarantee the security of your information collected through the
Services.

Information relating to children. The Services are not intended for children
under the age of 13 and we do not knowingly collect personal information online
from individuals under age 13. If we become aware that we have obtained personal
information from a child under age 13, we will delete such information in
accordance with applicable law.

Information relating to former customers.  If you cease using the Services, we
will continue to use and disclose your personal information as set forth in this
Privacy Statement.  You will continue to have choices in managing your personal
information and may make these choices using the methods described above.

Services provided by others. This Privacy Statement does not apply to the
personal information practices or other practices of companies that we do not
own or control or to people that we do not employ or manage. Our Services may
provide a link or otherwise provide access to external websites or services. We
provide these links merely for your convenience. We have no control over, do not
review, and are not responsible for external websites or services. For example,
we may allow you to communicate content to your social media account through a
“share” feature. We also may use social media services such as matched ads to
deliver ads to you on those social media platforms. If you share data using a
social network, that sharing will be governed by the social network’s privacy
policy and preferences or settings.  Depending on your social network settings,
the Services may use information made public by your social network provider
(such as profile pictures and similar information).

 

Changes to this Privacy Statement. Any changes to this Privacy Statement will be
effective as of the effective date above, unless otherwise expressly indicated.
We will provide notice of changes to this Privacy Statement when we are required
to do so under applicable law.

 

How to contact us. If you have questions or concerns with respect to how we use
personal information, you may call 1-888-345-5788. You may also ask questions
about this Privacy Statement by contacting privacy.statement@qvc.com.

OTHER PRIVACY INFORMATION.

If you are located in a state below, you can access information about our uses
of personal information and your rights under the laws of your state:

California Privacy Disclosure

Colorado Privacy Disclosure

Connecticut Privacy Disclosure

Nevada Privacy Disclosure

Virginia Privacy Disclosure

CALIFORNIA PRIVACY DISCLOSURE

This section is referred to as the "California Privacy Disclosure" and is
provided in connection with the California Consumer Privacy Act (or “CCPA”).
Some terms in this California Privacy Disclosure are defined in CCPA.

 

This California Privacy Disclosure describes our practices within the last 12
months regarding personal information about people who are consumers under CCPA.
This California Privacy Disclosure does not apply to human resources information
or business-to-business information. If you would like information about human
resources data or business-to-business communications data, please reach out to
your contact at our company.

 

This California Privacy Disclosure does not apply to information that is
excluded from the definition of “personal information” under CCPA or to
information or activity that is subject to exemptions under CCPA.

 

We may update our Privacy Statement or this California Privacy Disclosure from
time to time or provide additional notices where required or appropriate.

 

This California Privacy Disclosure supplements our other privacy notices and
policies and shall govern in the event of a conflict between this California
Privacy Disclosure or other privacy notices and policies. 

 

COLLECTED PERSONAL INFORMATION

Categories of Personal Information. We collect personal information about users
of our services who are California consumers including personal information in
the following categories:

 * Identifiers, such as a real name, alias, postal address, unique personal
   identifier, online identifier, Internet Protocol address, email address,
   account name, social security number, driver’s license number, passport
   number, or other similar identifiers
 * Personal information records (as described in Cal. Civ. Code § 1798.80(e)),
   such as name, signature, social security number, physical characteristics or
   description, address, telephone number, driver’s license or state
   identification card number, employment, employment history, bank account
   number, credit card number, debit card number, or other financial
   information, medical information
 * Characteristics of protected classifications under California or federal law
 * Commercial information, such as records of personal property, products or
   services purchased, obtained, or considered, or other purchasing or consuming
   histories or tendencies
 * Internet or other electronic network activity information
 * Geolocation data
 * Audio, electronic, visual, thermal, olfactory, or similar information
 * Sensitive personal information in the following categories:
   * Social security, driver’s license or state identification card
   * account log-in, financial account, debit card, or credit card number in
     combination with any required security or access code, password, or
     credentials allowing access to an account
   * racial or ethnic origin
   * personal information collected and analyzed concerning a consumer’s health
 * Inferences drawn from any of the categories of information identified above

 

When we de-identify data for purposes of CCPA, we will maintain and use such
de-identified data only in de-identified form and will not attempt to reidentify
the information unless permitted by applicable law.

 

Retention. We retain personal information and sensitive personal information in
the categories above pursuant to our retention schedule, which is based on the
purposes for which we collect and process the information, legal and regulatory
requirements, and our legitimate business purposes.

 

SOURCES OF PERSONAL INFORMATION. We collect personal information from different
sources, including:



Personal information we collect from you. We collect personal information that
you provide directly to us. Personal information we collect in this way includes
your identifiers, personal information records, characteristics of protected
classifications, commercial information, audio, electronic, visual, thermal,
olfactory or similar information, professional or employment-related
information, non-public education information, and the categories of sensitive
personal information described above with the exception of racial or ethnic
origin.

 

Personal information we collect from other people. We collect some personal
information about you from other people such as when a customer uses features in
our services to refer friends and family to us by or when a customer purchases
an item for another recipient. Typically, personal information we collect in
this way may include your identifiers, personal information records, and
commercial information.

 

Personal information we collect through tracking technology or automatically. We
collect some personal information through first-party or external-party
technology when you use our services, such as browsing and use information;
information about devices that you use to access our services; and information
collected through cookies, pixels, and similar technology. The categories of
personal information collected include identifiers, commercial information,
internet or other electronic network activity information, geolocation data, and
audio, electronic, visual, thermal, olfactory or similar information. 

 

Personal information we create. We create some personal information when you use
our services or in the operation of our business. This includes information that
may be categorized as identifiers, commercial information, internet or other
electronic network activity information, and inferences.

 

Personal information we collect from our Affiliates. We are part of a group of
businesses that includes our Affiliates. When you use our Services, we may
access and use account information and other personal information that our
Affiliates have collected for the purposes of providing Services to you.

 

Personal information we collect from other companies. We collect personal
information from other companies, including advertising networks, internet
service providers, data analytics providers, government entities, operating
systems and platforms, social networks, and data brokers. The categories of
personal information we collect from these types of sources includes racial or
ethnic origin.

 

Purposes for collecting, selling, or sharing personal information. We collect,
use, sell or share personal information for the following business or commercial
purposes:

 * Performing services, such as:
   * Account provision and maintenance, including creating and managing your
     account with us; providing customer service; verifying customer
     information; and providing other services in the course of our business
     operations
   * Product sales and fulfillment, including selling products; processing and
     shipping orders to you or to recipients you designate; managing returns;
     processing refunds; managing warranties
   * Customer service and communications, including responding to requests,
     comments, or questions through email, text message, telephone calls, postal
     mail, chat functions; maintaining user forms and product review
     capabilities; reviewing recorded calls or content of other communications
     for quality or customer service purposes; responding to requests for
     information and taking action that may be requested under CCPA
   * Marketing and advertising, such as contextual marketing and advertising;
     personalizing user experience and marketing, including targeted product
     display; targeted marketing and advertising through the services; marketing
     through emails, text messages, and other communications methods;
     re-targeted marketing and advertising across other websites, devices, and
     platforms; auditing related to counting ad impressions to unique visitors,
     verifying positioning and quality of ad impressions, and auditing
     compliance with this specification and other standards; engaging in
     analytics to personalize user experience; managing and communicating
     through our presence on social media platforms and other platforms
   * Payment-related activities, including processing payments, checking
     creditworthiness, evaluating payment options, providing financing, managing
     installment payment programs, participating in private label credit card
     programs
   * Providing technology to enable use and operation of services; providing
     storage

 * Maintaining and improving services and user experience, including:
   * Creating and updating applications, websites, and other features or
     functionality that we use
   * Debugging to identify and repair errors that may affect how the services
     function
   * Engaging in analytics related to improving services or user experience
   * Product safety or quality activities

 * Fraud prevention and information security, including:
   * Measures to verify identity when an account is used for ordering or when
     the account is otherwise accessed
   * Helping to ensure security and integrity, including by detecting and
     responding to fraud or security incidents
   * Limiting payment fraud
   * Protecting against other malicious, deceptive, or illegal activity

 * Short-term, transient use permitted under CCPA

 * Internal research, including:
   * Developing and demonstrating technology
   * Conducting research, analytics, surveys, and focus groups to improve
     customer experiences, develop services and products, provide better
     marketing and advertising

 * Other business purposes for which we provide notice, including:
   * Legal obligations, including prosecuting people responsible for fraudulent,
     malicious, deceptive or illegal activities; defending claims; notifying of
     product recalls or other issues related to products; enforcing and
     notifying of our terms and conditions, privacy statement, forum guidelines,
     and other policies and changes to such terms and conditions, privacy
     statement and other policies; and for records retention purposes

 * Undertaking activities to verify or maintain the quality or safety of a
   service or device that is owned, made, or controlled by us, and to improve,
   upgrade, or enhance a service or device that is owned, made, or controlled by
   us
 * Any other purposes consistent with our applicable privacy statements

We collect, sell or share sensitive personal information for the following
purposes:

 * To perform the services or provide the goods reasonably expected by an
   average consumer who requests those goods or services
 * Helping to ensure security and integrity, including;
   * Enabling networks or information systems to detect security incidents that
     compromise the availability, authenticity, integrity, and confidentiality
     of stored or transmitted personal information
   * Detecting security incidents, resisting malicious, deceptive, fraudulent,
     or illegal actions and helping to prosecute those responsible for those
     actions
   * Ensuring physical safety of natural persons

 * Short-term, transient use permitted under CCPA

 * Performing services for our business operations, including maintaining or
   servicing accounts, providing customer service, processing or fulfilling
   orders and transactions, verifying customer information, processing payments,
   providing financing, providing analytic services, providing storage, or
   providing similar services for our business operations

 * Undertaking activities to verify or maintain the quality or safety of a
   service or device that is owned, made, made for, or controlled by us, and to
   improve, upgrade, or enhance a service or device that is owned, made, made
   for, or controlled by us

 

We do not use or disclose sensitive personal information for purposes to which
the right to limit use and disclosure applies under the CCPA.

 

SALES OR SHARING OF PERSONAL INFORMATION. We sell or share personal information
that is within the categories in the table below. Beside each category of
personal information are the categories of third parties to which such personal
information is sold or shared. Items of sensitive personal information are noted
with an asterisk.

CATEGORIES OF PERSONAL INFORMATION SOLD OR SHARED

CATEGORIES OF THIRD PARTIES

Identifiers

Marketing and advertising
Payment and collection services

Personal information records (as described in described in Cal. Civ. Code §
1798.80(e))

Marketing and advertising
Payment and collection services

Characteristics of protected classifications

Marketing and advertising

Commercial information

Marketing and advertising
Payment and collection services

Internet or other electronic network activity information

Marketing and advertising
Payment and collection services

Geolocation data

Marketing and advertising
Payment and collection services

Audio, electronic, visual, thermal, olfactory, or similar information

Marketing and advertising
Payment and collection services

* Racial or ethnic origin

Marketing and advertising

* Personal information collected and analyzed concerning a consumer’s health

Marketing and advertising

Inferences

Marketing and advertising

 

As we require customers be 18 years of age or older to use our services, we have
no actual knowledge of sales or sharing of personal information of consumers
under 16 years of age.

 

DISCLOSURES OF PERSONAL INFORMATION FOR BUSINESS PURPOSES. We disclose personal
information that is within the categories in the table below for business
purposes. Beside each category of personal information are the categories of
service providers and contractors to which such personal information is
disclosed for business purposes. Items of sensitive personal information are
noted with an asterisk.

CATEGORIES OF PERSONAL INFORMATION DISCLOSED FOR BUSINESS PURPOSES

CATEGORIES OF SERVICE PROVIDERS AND CONTRACTORS

Identifiers

Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers

Personal information records (as described in described in Cal. Civ. Code §
1798.80(e))

Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers

Characteristics of protected classifications

Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Research and analytics
Security
Social media platforms
Technology services
Temporary staff

Commercial information

Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers

Internet or other electronic network activity information

Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers

Geolocation data

Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers

Audio, electronic, visual, thermal, olfactory, or similar information

Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers

* Social security, driver’s license or state identification card

Breach/fraud detection, prevention, and response
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Payment and collection services
Security
Technology services
Temporary staff
Website and application developers

* Account log-in, financial account, debit card, or credit card number in
combination with any required security or access code, password, or credentials
allowing access to an account

Fraud detection, fraud prevention, and security
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Payment and collection services
Technology services
Temporary staff
Website and application developers

* Racial or ethnic origin

Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Research and analytics
Security
Technology services
Temporary staff
Website and application developers

* Personal information collected and analyzed concerning a consumer’s health

Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Research and analytics
Security
Technology services
Temporary staff
Website and application developers

Inferences

Breach/fraud detection, prevention, and response
Consulting and business services
Mandatory recipients (i.e., recipients with which we are obligated to share
personal information)
Marketing and advertising
Order fulfillment
Payment and collection services
Research and analytics
Security
Shipping
Social media platforms
Technology services
Temporary staff
Website and application developers

 

FINANCIAL INCENTIVES. We may from time-to-time offer “Incentives” such as
discounts on goods, discounts on shipping, prizes for participating in contests,
and other similar incentives. In connection with offering Incentives, we may
collect a name, email address, phone/text number, or other personal information,
as further described in in the specific Incentive. To the extent that we collect
personal information of a California consumer participating in connection with
offering an Incentive, then the value of the personal information provided in
connection with the Incentive is generally calculated as the value of the
Incentive less our expenses in operating the Incentive program and other costs
associated with our business activities related to the Incentive.

A California consumer participating in an Incentive may opt-in to the Incentive
by following the method of participation used for the Incentive. California
consumers also have the right to withdraw from an Incentive at any time through
the methods described in the terms and conditions of the Incentive program.
Additionally, if an Incentive is related to receiving marketing emails or
marketing text messages, a participating California consumer can withdraw from
the Incentive by unsubscribing from the relevant communications, using the
methods described in our Privacy Statement. 

 

CCPA RIGHTS. Following are rights of California consumers under CCPA. To
exercise these rights, please submit a request through the form available here
or call us at 1-800-367-9444 (7am-1am Eastern). Please note that, if you submit
a request to know, request to delete or request to correct, you may be asked to
provide 2-3 pieces of personal information that we will match against our
records to verify your identity.

 

Deletion. A California consumer has the right to request the deletion of
personal information we have collected from the consumer, but CCPA permits some
personal information to be retained, notwithstanding a consumer’s deletion
request.

 

Correction. Taking into account the nature of personal information and the
purposes of processing personal information, a California consumer has the right
to request the correction of the consumer’s personal information if it is
inaccurate. You can request to correct personal information at the information
above, and you can also correct some personal information by visiting your
account page on our website.

 

Right to Know. A California consumer has the right to request the disclosure of
(1) the categories of personal information we have collected about that
consumer; (2) the categories of sources from which that personal information is
collected; (3) the business or commercial purpose for collecting, selling or
sharing the personal information; (4) the categories of third parties to whom we
disclosed personal information; (5) the categories of personal information that
we sold, and for each category identified, the categories of third parties to
which we sold that particular category of personal information; and (6) the
categories of personal information that we sold, and for each category
identified, the categories of third parties to which we sold that particular
category of personal information.

 

A California consumer also has the right to request the specific pieces of
personal information we have collected about that consumer.

 

Opt-out of sales or sharing.  A California consumer has the right to opt out of
sales or sharing of personal information about that consumer. If you choose to
use the Global Privacy Control (GPC) browser signal, you will only be opted out
of online sales or sharing of personal information, and you will need to log in
to retain settings or turn it on for each browser you use. To submit a request
to opt out of offline sales and sharing, please use our form available above.

 

Non-Discrimination. A California consumer has the right that a business shall
not discriminate against you because you exercised your rights under CCPA.

 

Agents. Authorized agents may submit requests on a California consumer's behalf
by submitting the request through the same means listed under the rights above.
Authorized agents must establish their qualification to act as an agent, and we
will still require verification directly from the consumer, unless the
authorized agent possesses an appropriate power of attorney.


 

COLORADO PRIVACY DISCLOSURE

This section is referred to as the "Colorado Privacy Disclosure" and is provided
in connection with the Colorado Privacy Act (or “CPA”). Some terms in this
Colorado Privacy Disclosure are defined in CPA.

 

This Colorado Privacy Disclosure only applies to people who are consumers under
CPA.

 

This Colorado Privacy Disclosure does not apply to information that is excluded
from the definition of “personal data” under CPA or to information or activity
that is subject to exemptions under CPA.

 

This Colorado Privacy Disclosure supplements our other privacy notices and
policies and shall govern in the event of a conflict between this Colorado
Privacy Disclosure or other privacy notices and policies. However, if any other
notice about CPA is provided at the point of collection, then that other notice
shall govern in the event of a conflict with this Colorado Privacy Disclosure as
permitted by applicable law.

 

CATEGORIES OF DATA AND PURPOSES OF PROCESSING:

For details regarding categories, purposes, and third party definitions, please
see the following sections above: “Kinds of personal information we use” for a
description of the kinds of personal data we use. “How we use personal
information”, and “Who we share personal information with” for the categories of
third parties with which we share personal data. Please see below for details
about our purposes for using certain categories of personal data.

Category

Purpose

 * Contact and profile information
 * Event information
 * Order and purchase information

 

 

 

 

 

 

 

Performing services

Maintaining and improving services and user experience

Fraud prevention and information security

Short-term, transient use 

Internal research

Other business purposes

Undertaking activities to verify or maintain the quality or safety of a service
or device

Selling or renting personal information

Targeted Advertising

Any other purposes consistent with our applicable privacy statements

Financial information

 

 

 

 

 

 

 

 

Performing services

Maintaining and improving services and user experience

Fraud prevention and information security

Short-term, transient use 

Internal research

Other business purposes

Undertaking activities to verify or maintain the quality or safety of a service
or device

Selling or renting personal information

Any other purposes consistent with our applicable privacy statements

 * Government identifier information
 * Information about others

 

 

 

 

 

 

Performing services

Maintaining and improving services and user experience

Fraud prevention and information security

Short-term, transient use 

Internal research

Other business purposes

Undertaking activities to verify or maintain the quality or safety of a service
or device

Any other purposes consistent with our applicable privacy statements

 * Account information
 * Communication information
 * External information
 * Forum or feedback information
 * Information created or inferred
 * Preferences information
 * Technical and online information
 * User interaction information
 * Video and audio information
 * Other information

Performing services

Maintaining and improving services and user experience

Fraud prevention and information security

Short-term, transient use 

Internal research

Other business purposes

Undertaking activities to verify or maintain the quality or safety of a service
or device

Selling or renting personal information

Targeted Advertising

Any other purposes consistent with our applicable privacy statements

 

When we de-identify data for purposes of CPA, we will maintain and use such
de-identified data only in de-identified form and will not attempt to reidentify
the information unless permitted by applicable law.

 

SALES TO THIRD PARTIES. We sell personal data that is within the categories in
the table below. Beside each category of personal data are the categories of
third parties to which such personal data is sold.

 

CATEGORIES OF PERSONAL DATA SOLD OR SHARED

CATEGORIES OF THIRD PARTIES

Account information

Payment and collection services
Marketing and advertising

Communication information

Payment and collection services
Marketing and advertising

Contact and profile information

Payment and collection services
Marketing and advertising

Event information

Payment and collection services
Marketing and advertising

External information

Payment and collection services
Marketing and advertising

Financial information

Payment and collection services

Forum or feedback information

Payment and collection services
Marketing and advertising

Information created or inferred

Payment and collection services
Marketing and advertising

Order and purchase information

Payment and collection services
Marketing and advertising

Other information

Payment and collection services
Marketing and advertising

Preferences information

Payment and collection services
Marketing and advertising

Technical and online information

Payment and collection services
Marketing and advertising

User interaction information

Payment and collection services
Marketing and advertising

Video and audio information

Payment and collection services
Marketing and advertising

 

CPA Rights. Following are rights of Colorado consumers under CPA. To exercise
these rights, please submit a request through our webform link or call us at
1-800-367-9444 (7am-1am Eastern). Please note that we will need to authenticate
you to a reasonable degree of certainty before we can process your request.

 

Access. A Colorado consumer has the right to ask us to confirm whether or not we
process personal data about the Colorado consumer and to access such personal
data. We provide access to such personal data by providing you with a copy of
such personal data.

 

Copy. A Colorado consumer has the right to obtain a copy of the consumer's
personal data that the consumer previously provided to the controller.

 

Correction. Taking into account the nature of personal data and the purposes of
processing personal data, a Colorado consumer has the right to have inaccuracies
in the consumer’s personal data corrected.

 

Deletion. A Colorado consumer has the right to request the deletion of the
consumer’s personal data, but CPA permits some personal data to be retained,
notwithstanding a consumer’s deletion request.

 

Sale of personal data. A Colorado consumer has the right to opt out of sales of
personal data. While we do not engage in sales of personal data under CPA, you
may opt out of such sales if we do so in the future.

 

Profiling. A Colorado consumer has the right to opt out of profiling in
furtherance of decisions that produce legal or similarly significant effects
concerning the consumer. While we do not engage in activities that come within
the scope of profiling under CPA, you may opt out of such profiling if we do so
in the future.

 

Targeted Advertising. We engage in targeted advertising. A Colorado consumer has
the right to opt out of targeted advertising.

 

Appeal. A Colorado consumer has the right to appeal our decision with respect to
a request to exercise a CPA right.

 

Agents. Authorized agents may submit requests on a Colorado consumer's behalf by
submitting the request through the same means listed under the rights above.
Authorized agents must establish their qualification to act as an agent, and we
will still require verification directly from the consumer, unless the
authorized agent possesses an appropriate power of attorney.


 

CONNECTICUT PRIVACY DISCLOSURE

This section is referred to as the "Connecticut Privacy Disclosure" and is
provided in connection with the Connecticut Data Privacy Act (or “CTDPA”). Some
terms in this Connecticut Privacy Disclosure are defined in CTDPA.

 

This Connecticut Privacy Disclosure only applies to people who are consumers
under CTDPA.

 

This Connecticut Privacy Disclosure does not apply to information that is
excluded from the definition of “personal data” under CTDPA or to information or
activity that is subject to exemptions under CTDPA.

 

This Connecticut Privacy Disclosure supplements our other privacy notices and
policies and shall govern in the event of a conflict between this Connecticut
Privacy Disclosure or other privacy notices and policies. However, if any other
notice about CTDPA is provided at the point of collection, then that other
notice shall govern in the event of a conflict with this Connecticut Privacy
Disclosure as permitted by applicable law.

 

Categories of personal data. We process personal data when you use our Services.
Please see the section above titled “Kinds of personal information we use” for a
description of the kinds of personal data we use.   When we de-identify data for
purposes of CTDPA, we will maintain and use such de-identified data only in
de-identified form and will not attempt to reidentify the information unless
permitted by applicable law.

 

Purposes for processing personal data. We process personal data for the purposes
described in the section above titled “How we use personal information”.

 

Third parties. We use third parties to help us in the operation of our business,
and these third parties may have access to any of the personal data described in
the categories of personal data above. Please see the section above titled “Who
we share personal information with” for the categories of third parties with
which we share personal data.

 

CTDPA Rights. Following are rights of Connecticut consumers under CTDPA. To
exercise these rights, please submit a request through our webform link or call
us at 1-800-367-9444 (7am-1am Eastern). Please note that we will need to
authenticate you to a reasonable degree of certainty before we can process your
request.

 

Access. A Connecticut consumer has the right to ask us to confirm whether or not
we process personal data about the Connecticut consumer and to access such
personal data. We provide access to such personal data by providing you with a
copy of such personal data.

 

Copy. A Connecticut consumer has the right to obtain a copy of the consumer's
personal data that the consumer previously provided to the controller.

 

Correction. Taking into account the nature of personal data and the purposes of
processing personal data, a Connecticut consumer has the right to have
inaccuracies in the consumer’s personal data corrected.

 

Deletion. A Connecticut consumer has the right to request the deletion of the
consumer’s personal data, but CTDPA permits some personal data to be retained,
notwithstanding a consumer’s deletion request.

 

Sale of personal data. A Connecticut consumer has the right to opt out of sales
of personal data. While we do not engage in sales of personal data under CTDPA,
you may opt out of such sales if we do so in the future.

 

Profiling. A Connecticut consumer has the right to opt out of profiling in
furtherance of decisions that produce legal or similarly significant effects
concerning the consumer. While we do not engage in activities that come within
the scope of profiling under CTDPA, you may opt out of such profiling if we do
so in the future.

 

Targeted Advertising. We engage in targeted advertising. A Connecticut consumer
has the right to opt out of targeted advertising.

 

Appeal. A Connecticut consumer has the right to appeal our decision with respect
to a request to exercise a CTDPA right.

 

NEVADA PRIVACY DISCLOSURE

This section is referred to as the “Nevada Privacy Disclosure”. If you are a
Nevada resident and would like to make a request under Chapter 603A of the
Nevada Revised Statutes, you may email us at privacy.statement@qvc.com. Please
include "Nevada" in your email subject line and include the following
information in your email: your name, Nevada resident address, and email
address.

 

VIRGINIA PRIVACY DISCLOSURE

This section is referred to as the "Virginia Privacy Disclosure" and is provided
in connection with the Virginia Consumer Data Protection Act (or “VCDPA”). Some
terms in this Virginia Privacy Disclosure are defined in VCDPA.

 

This Virginia Privacy Disclosure only applies to people who are consumers under
VCDPA.

 

This Virginia Privacy Disclosure does not apply to information that is excluded
from the definition of “personal data” under VCDPA or to information or activity
that is subject to exemptions under VCDPA.

 

This Virginia Privacy Disclosure supplements our other privacy notices and
policies and shall govern in the event of a conflict between this Virginia
Privacy Disclosure or other privacy notices and policies. However, if any other
notice about VCDPA is provided at the point of collection, then that other
notice shall govern in the event of a conflict with this Virginia Privacy
Disclosure as permitted by applicable law.

 

Categories of personal data. We process personal data when you use our Services.
Please see the section above titled “Kinds of personal information we use” for a
description of the kinds of personal data we use. When we de-identify data for
purposes of VCDPA, we will maintain and use such de-identified data only in
de-identified form and will not attempt to reidentify the information unless
permitted by applicable law.

 

Purposes for processing personal data. We process personal data for the purposes
described in the section above titled “How we use personal information”.

 

Third parties. We use third parties to help us in the operation of our business,
and these third parties may have access to any of the personal data described in
the categories of personal data above. The categories of third parties that we
use include payment, collection, marketing and advertising companies.

 

VCDPA Rights. Following are rights of Virginia consumers under VCDPA. To
exercise these rights, please submit a request through our webform link or call
us at 1-800-367-9444 (7am-1am Eastern). Please note that we will need to
authenticate you to a reasonable degree of certainty before we can process your
request.

 

Access. A Virginia consumer has the right to ask us to confirm whether or not we
process personal data about the Virginia consumer and to access such personal
data. We provide access to such personal data by providing you with a copy of
such personal data.

 

Copy. A Virginia consumer has the right to obtain a copy of the consumer's
personal data that the consumer previously provided to the controller.

 

Correction. Taking into account the nature of personal data and the purposes of
processing personal data, a Virginia consumer has the right to have inaccuracies
in the consumer’s personal information corrected.

 

Deletion. A Virginia consumer has the right to request the deletion of the
consumer’s personal data, but VCDPA permits some personal data to be retained,
notwithstanding a consumer’s deletion request.

 

Sale of personal data. A Virginia consumer has the right to opt out of sales of
personal data. While we do not engage in sales of personal data under VDCPA, you
may opt out of such sales if we do so in the future.

 

Profiling. A Virginia consumer has the right to opt out of profiling in
furtherance of decisions that produce legal or similarly significant effects
concerning the consumer. While we do not engage in activities that come within
the scope of profiling under VDCPA, you may opt out of such profiling if we do
so in the future.

 

Targeted Advertising. We engage in targeted advertising. A Virginia consumer has
the right to opt out of targeted advertising.

 

Appeal. A Virginia consumer has the right to appeal our decision with respect to
a request to exercise a VDCPA right.


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