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NETFLIX TERMS OF USE

Netflix provides a personalized subscription service that allows our members to
access entertainment content ("Netflix content") over the Internet on certain
Internet-connected TVs, computers and other devices ("Netflix ready devices").

These Terms of Use govern your use of our service. As used in these Terms of
Use, "Netflix service", "our service" or "the service" means the personalized
service provided by Netflix for discovering and accessing Netflix content,
including all features and functionalities, recommendations and reviews, our
websites, and user interfaces, as well as all content and software associated
with our service. References to ‘you’ in these Terms of Use indicate the member
who created the Netflix account and whose payment method is charged.



 1. Membership
    
    1.1. Your Netflix membership will continue until terminated. To use the
    Netflix service you must have Internet access and a Netflix ready device,
    and provide us with one or more Payment Methods. "Payment Method" means a
    current, valid, accepted method of payment, as may be updated from time to
    time, and which may include payment through your account with a third party.
    Unless you cancel your membership before your billing date, you authorize us
    to charge the membership fee for the next billing cycle to your Payment
    Method (see "Cancellation" below).
    
    1.2. We may offer a number of membership plans, including memberships
    offered by third parties in conjunction with the provision of their own
    products and services. We are not responsible for the products and services
    provided by such third parties. Some membership plans may have differing
    conditions and limitations, which will be disclosed at your sign-up or in
    other communications made available to you. You can find specific details
    regarding your Netflix membership by visiting the netflix.com website and
    clicking on the "Account" link available at the top of the pages under your
    profile name.
    
    
    

 2. Promotional Offers. We may from time to time offer special promotional
    offers, plans or memberships (“Offers”). Offer eligibility is determined by
    Netflix at its sole discretion and we reserve the right to revoke an Offer
    and put your account on hold in the event that we determine you are not
    eligible. Members of households with an existing or recent Netflix
    membership may not be eligible for certain introductory Offers. We may use
    information such as device ID, method of payment or an account email address
    used with an existing or recent Netflix membership to determine Offer
    eligibility. The eligibility requirements and other limitations and
    conditions will be disclosed when you sign-up for the Offer or in other
    communications made available to you.
    
    
    

 3. Billing and Cancellation
    
    3.1. Billing Cycle. The membership fee for the Netflix service and any other
    charges you may incur in connection with your use of the service, such as
    taxes and possible transaction fees, will be charged to your Payment Method
    on the specific payment date indicated on the"Account" page. The length of
    your billing cycle will depend on the type of subscription that you choose
    when you signed up for the service. In some cases your payment date may
    change, for example if your Payment Method has not successfully settled,
    when you change your subscription plan or if your paid membership began on a
    day not contained in a given month. Visit the netflix.com website and click
    on the "Billing details" link on the "Account" page to see your next payment
    date. We may authorize your Payment Method in anticipation of membership or
    service-related charges through various methods, including authorizing it up
    to approximately one month of service as soon as you register. If you signed
    up for Netflix using your account with a third party as a Payment Method,
    you can find the billing information about your Netflix membership by
    visiting your account with the applicable third party.
    
    3.2. Payment Methods. To use the Netflix service you must provide one or
    more Payment Methods. You authorize us to charge any Payment Method
    associated to your account in case your primary Payment Method is declined
    or no longer available to us for payment of your subscription fee. You
    remain responsible for any uncollected amounts. If a payment is not
    successfully settled, due to expiration, insufficient funds, or otherwise,
    and you do not cancel your account, we may suspend your access to the
    service until we have successfully charged a valid Payment Method. For some
    Payment Methods, the issuer of your Payment Method may charge you certain
    fees, such as foreign transaction fees or other fees relating to the
    processing of your Payment Method. Local tax charges may vary depending on
    the Payment Method used. Check with your Payment Method service provider for
    details.
    
    3.3 Updating your Payment Methods. You can update your Payment Methods by
    going to the "Account" page. We may also update your Payment Methods using
    information provided by the payment service providers. Following any update,
    you authorize us to continue to charge the applicable Payment Method(s).
    
    3.4. Cancellation. You can cancel your Netflix membership at any time, and
    you will continue to have access to the Netflix service through the end of
    your billing period. To the extent permitted by applicable law, payments are
    non-refundable and we do not provide refunds or credits for any partial
    membership periods or unused Netflix content. To cancel, go to the "
    Account" page and follow the instructions for cancellation. If you cancel
    your membership, your account will automatically close at the end of your
    current billing period. To see when your account will close, click "Billing
    details" on the "Account" page. If you signed up for Netflix using your
    account with a third party as a Payment Method and wish to cancel your
    Netflix membership, you may need to do so through such third party, for
    example by visiting your account with the applicable third party and turning
    off auto-renew, or unsubscribing from, the Netflix service through that
    third party.
    
    3.5. Changes to the Price and Subscription Plans. We may change our
    subscription plans and the price of our service from time to time; however,
    any price changes or changes to your subscription plans will apply no
    earlier than 30 days following notice to you. If you do not wish to accept
    the price change or change to your subscription plan, you can cancel your
    subscription before the change takes effect.
    
    
    

 4. Netflix Service
    
    4.1. You must be at least at least 18 years of age  to become a member of
    the Netflix service. Minors may only use the service under the supervision
    of an adult.
    
    4.2. The Netflix service and any content accessed through the service are
    for your personal and non-commercial use only and may not be shared with
    individuals beyond your household, unless otherwise allowed by your
    subscription plan. During your Netflix membership we grant you a limited,
    non-exclusive, non-transferable right to access the Netflix service and
    Netflix content. Except for the foregoing, no right, title or interest shall
    be transferred to you. You agree not to use the service for public
    performances.
    
    4.3. You may access the Netflix content primarily within the country in
    which you have established your account and only in geographic locations
    where we offer your subscription plan and have licensed such content. The
    content that may be available will vary by geographic location and will
    change from time to time. Not all Netflix content may be available in the ad
    supported subscription plan.The number of devices on which you may
    simultaneously watch depends on your chosen subscription plan and is
    specified on the "Account" page.
    
    4.4. The Netflix service, including the content library, is regularly
    updated. In addition, we continually test various aspects of our service,
    including our websites, user interfaces and promotional features. You can
    turn off test participation at any time by visiting the "Account" page and
    changing the "Test participation" settings.
    
    4.5. Depending on your subscription plan, some Netflix content may be
    available for temporary download and offline viewing on certain supported
    devices ("Offline Titles"). Limitations apply, including restrictions on the
    number of Offline Titles per account, the maximum number of devices that can
    contain Offline Titles, the time period within which you will need to begin
    viewing Offline Titles and how long the Offline Titles will remain
    accessible. Some Offline Titles may not be playable in certain countries and
    if you go online in a country where you would not be able to stream that
    Offline Title, the Offline Title will not be playable while you are in that
    country.
    
    4.6. You agree to use the Netflix service, including all features and
    functionalities associated therewith, in accordance with all applicable
    laws, rules and regulations, or other restrictions on use of the service or
    content therein. Except as explicitly authorized by us, you agree not to:
    
    (i) archive, reproduce, distribute, modify, display, perform, publish,
    license, create derivative works from, offer for sale, or use  content and
    information contained on or obtained from or through the Netflix service;
    
    (ii) circumvent, remove, alter, deactivate, degrade, block, obscure or
    thwart any of the content protections or other elements of the Netflix
    service, including the graphical user interface, any advertising or
    advertising features, copyright notices, and trademarks
    
    (iii) use any robot, spider, scraper or other automated means to access the
    Netflix service;
    
    (iv) decompile, reverse engineer or disassemble any software or other
    products or processes accessible through the Netflix service; \
    
    (v) insert any code or product or manipulate the content of the Netflix
    service in any way;
    
    (vi) use any data mining, data gathering or extraction method;
    
    (vii) upload, post, e-mail or otherwise send or transmit any material
    designed to interrupt, destroy or limit the functionality of any computer
    software or hardware or telecommunications equipment associated with the
    Netflix service, including any software viruses or any other computer code,
    files or programs. We may terminate or restrict your use of our service if
    you violate these Terms of Use or are engaged in illegal, fraudulent or
    harmful use of the service.
    
    4.7. The quality of the display of the Netflix content may vary from device
    to device, and may be affected by a variety of factors, such as your
    location, the bandwidth available through and/or speed of your Internet
    connection. HD, Ultra HD and HDR availability is subject to your Internet
    service and device capabilities. Not all content is available in all
    formats, such as HD, Ultra HD or HDR, and not all subscription plans allow
    you to receive content in all formats. The minimum connection speed for HD
    video quality (defined as a resolution of 720p or higher) is 3.0 Mbps per
    stream; however, we recommend a faster connection for improved video
    quality. A connection speed of at least 5.0 Mbps per stream is recommended
    to receive Full HD video quality (defined as a resolution of 1080p or
    higher). A connection speed of at least 15.0 Mbps per stream is recommended
    to receive Ultra HD video quality (defined as a resolution of 4K or higher).
    You are responsible for all Internet access charges. Please check with your
    Internet provider for information on possible Internet data usage charges.
    The time it takes to begin watching Netflix content will vary based on a
    number of factors, including your location, available bandwidth at the time,
    the content you have selected and the configuration of your Netflix ready
    device.
    
    4.8. Netflix software is developed by, or for, Netflix and may solely be
    used for authorized streaming and to access Netflix content through Netflix
    ready devices. This software may vary by device and medium, and
    functionalities and features may also differ between devices. You
    acknowledge that the use of the service may require third party software
    that is subject to third party licenses. You agree that you may
    automatically receive updated versions of the Netflix software and related
    third-party software.
    
    
    

 5. Passwords and Account Access. You are responsible for any activity that
    occurs through the Netflix account. By allowing others to access the account
    (which includes access to information on viewing activity for the account),
    you agree that such individuals are acting on your behalf and that you are
    bound by any changes that they may make to the account, including but not
    limited to changes to the subscription plan. To help maintain control over
    the account and to prevent any unauthorized users from accessing the account
    (which would include information on viewing history for the account), you
    should maintain control over the devices that are used to access the service
    and not reveal the password or details of the Payment Method associated with
    the account to anyone. You agree to provide and maintain accurate
    information relating to your account, including a valid email address so we
    can send you account related notices. We can terminate your account or place
    your account on hold in order to protect you, Netflix or our partners from
    identity theft or other fraudulent activity.
    
    
    

 6. Miscellaneous
    
    6.1. Governing Law. These Terms of Use shall be governed by and construed in
    accordance with the laws of Japan.
    
    6.2. Unsolicited Materials. Netflix does not accept unsolicited materials or
    ideas for Netflix content, and is not responsible for the similarity of any
    of its content or programming in any media to materials or ideas transmitted
    to Netflix.
    
    6.3. Customer Support. To find more information about our service and its
    features or if you need assistance with your account, please visit the
    Netflix Help Center, which is accessible through the netflix.com website. In
    certain instances, Customer Service may best be able to assist you by using
    a remote access support tool through which we have full access to your
    computer. If you do not want us to have this access, you should not consent
    to support through the remote access tool, and we will assist you through
    other means. In the event of any conflict between these Terms of Use and
    information provided by Customer Service or other portions of our websites,
    these Terms of Use will control.
    
    6.4. Changes to Terms of Use. Netflix may, from time to time, change these
    Terms of Use. We will notify you at least 30 days before such changes apply
    to you. If you do not wish to accept the changes, you can cancel your
    subscription before they take effect.
    
    6.5. Electronic Communications. We will send you information relating to
    your account (e.g. payment authorizations, invoices, changes in password or
    Payment Method, confirmation messages, notices) in electronic form only, for
    example via emails to your email address provided during registration.
    
    6.6. Warranties and Limitations on Liability. The Netflix service is
    provided "as is" and without warranty. In particular, our service may not be
    uninterrupted or error-free. You waive all special and consequential damages
    against us, and any direct damages exceeding one month's membership fee.
    Depending on your subscription plan, you may encounter third party
    advertisements on the Netflix service. Netflix does not endorse or sponsor
    any advertised products or services and any interactions with advertisers,
    including through engagement with interactive advertisements, are at your
    own option and risk. These terms will not limit any non-waivable warranties
    or consumer protection rights that you may be entitled to under the laws of
    your country of residence.



Last Updated: January 5, 2023



English 日本語
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GENERAL DESCRIPTION


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information from your device, for what purposes they use the information, and
how you can control the use of cookies for non-essential activities.

Netflix supports the Self-Regulatory Principles for Online Behavioral
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If you opt out of advertising cookies, you may still see Netflix ads on other
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Alternatively, privacy settings in most browsers will allow you to prevent your
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your browser is configured to accept cookies for your preferences to take
effect. If you delete or clear your cookies, or if you change which web browser
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For more information on our use of cookies, please visit the Cookies and
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For example, we and our Service Providers may use these cookies to authenticate
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provide our service to them. They also help us to enforce our Terms of Use,
prevent fraud and maintain the security of our services.

Lifespan: Most cookies are session cookies (which are only active until you
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These cookies help us to customize and enhance your online experience with
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These cookies use information about your use of this and other websites and
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