support.microsoft.com Open in urlscan Pro
2.18.233.31 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://support.microsoft.com/contactus/
Effective URL:
https://support.microsoft.com/contactus/
Submission: On April 23 via manual (April 23rd 2019, 10:51:10 pm UTC) from US

Summary HTTP 63 Redirects Links 81 Behaviour Indicators

Summary

This website contacted 15 IPs in 5 countries across 7 domains to perform 63 HTTP transactions. The main IP is 2.18.233.31, located in European Union and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.

This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
3 20	2.18.233.31 2.18.233.31	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
3	2a02:26f0:6c0... 2a02:26f0:6c00::210:ba21	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	2a02:26f0:6c0... 2a02:26f0:6c00:19d::37	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:26f0:6c0... 2a02:26f0:6c00::210:ba1b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
2	2a02:26f0:6c0... 2a02:26f0:6c00:28a::2db0	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
5	2a02:26f0:6c0... 2a02:26f0:6c00:2a0::2db0	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
18	40.77.226.250 40.77.226.250	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
1	2a02:26f0:6c0... 2a02:26f0:6c00:181::13b8	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
6	2a02:26f0:6c0... 2a02:26f0:6c00:187::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 2	2a01:111:2010... 2a01:111:2010:7::ff18	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
3	52.207.55.4 52.207.55.4	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
1	52.71.115.97 52.71.115.97	14618 (AMAZON-AES) (AMAZON-AES - Amazon.com)
1	2a02:26f0:6c0... 2a02:26f0:6c00:2a3::a8b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:26f0:6c0... 2a02:26f0:6c00:196::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 1	40.126.9.7 40.126.9.7	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
63	15

20 2.18.233.31 (European Union) 3 redirects

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a2-18-233-31.deploy.static.akamaitechnologies.com

support.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00::210:ba21 (European Union)

ASN20940 (AKAMAI-ASN1, US)

statics-uhf-eus.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:6c00:19d::37 (European Union)

ASN20940 (AKAMAI-ASN1, US)

mem.gfx.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00::210:ba1b (European Union)

ASN20940 (AKAMAI-ASN1, US)

img-prod-cms-rt-microsoft-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:26f0:6c00:28a::2db0 (European Union)

ASN20940 (AKAMAI-ASN1, US)

cdnssl.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 2a02:26f0:6c00:2a0::2db0 (European Union)

ASN20940 (AKAMAI-ASN1, US)

cdnssl.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

18 40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

web.vortex.data.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:181::13b8 (European Union)

ASN20940 (AKAMAI-ASN1, US)

cdn.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a02:26f0:6c00:187::356e (European Union)

ASN20940 (AKAMAI-ASN1, US)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a01:111:2010:7::ff18 (United Kingdom) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.live.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 52.207.55.4 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-207-55-4.compute-1.amazonaws.com

conductor.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.71.115.97 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-71-115-97.compute-1.amazonaws.com

ing-district.clicktale.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:2a3::a8b (European Union)

ASN20940 (AKAMAI-ASN1, US)

compass-ssl.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:196::356e (European Union)

ASN20940 (AKAMAI-ASN1, US)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 40.126.9.7 (Tokyo, Japan) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.microsoftonline.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
46	microsoft.com 3 redirects support.microsoft.com web.vortex.data.microsoft.com www.microsoft.com compass-ssl.microsoft.com	860 KB
11	clicktale.net cdnssl.clicktale.net conductor.clicktale.net ing-district.clicktale.net	133 KB
4	akamaized.net statics-uhf-eus.akamaized.net img-prod-cms-rt-microsoft-com.akamaized.net	59 KB
3	gfx.ms mem.gfx.ms	45 KB
2	live.com 1 redirects login.live.com	741 B
1	microsoftonline.com 1 redirects login.microsoftonline.com	2 KB
1	optimizely.com cdn.optimizely.com	757 B
63	7

	Domain	Requested by
20	support.microsoft.com	3 redirects support.microsoft.com
18	web.vortex.data.microsoft.com	support.microsoft.com
7	www.microsoft.com	support.microsoft.com statics-uhf-eus.akamaized.net
7	cdnssl.clicktale.net	support.microsoft.com cdnssl.clicktale.net
3	conductor.clicktale.net	cdnssl.clicktale.net
3	mem.gfx.ms	support.microsoft.com mem.gfx.ms
3	statics-uhf-eus.akamaized.net	support.microsoft.com
2	login.live.com	1 redirects mem.gfx.ms
1	login.microsoftonline.com	1 redirects
1	compass-ssl.microsoft.com	support.microsoft.com
1	ing-district.clicktale.net	cdnssl.clicktale.net
1	cdn.optimizely.com	support.microsoft.com
1	img-prod-cms-rt-microsoft-com.akamaized.net	support.microsoft.com
63	13

This site contains links to these domains. Also see Links.

Domain
www.microsoft.com
products.office.com
www.xbox.com
onedrive.live.com
outlook.live.com
www.skype.com
www.onenote.com
azure.microsoft.com
go.microsoft.com
visualstudio.microsoft.com
developer.microsoft.com
docs.microsoft.com
store.office.com
account.microsoft.com
partner.microsoft.com
msdn.microsoft.com
technet.microsoft.com
channel9.msdn.com
careers.microsoft.com
news.microsoft.com
privacy.microsoft.com

Subject Issuer	Validity	Valid
support.microsoft.com Microsoft IT TLS CA 2	`2018-02-27` - `2020-02-27`	2 years	crt.sh
a248.e.akamai.net DigiCert ECC Secure Server CA	`2018-10-18` - `2019-10-18`	a year	crt.sh
mem.gfx.ms Microsoft IT TLS CA 2	`2018-02-05` - `2020-02-05`	2 years	crt.sh
*.clicktale.net DigiCert SHA2 Secure Server CA	`2018-07-15` - `2019-10-14`	a year	crt.sh
*.vortex.data.microsoft.com Microsoft IT TLS CA 5	`2018-01-30` - `2020-01-30`	2 years	crt.sh
cdn.optimizely.com DigiCert ECC Secure Server CA	`2018-11-24` - `2020-02-23`	a year	crt.sh
www.microsoft.com Microsoft IT TLS CA 4	`2018-01-16` - `2020-01-16`	2 years	crt.sh
compass-ssl.microsoft.com Microsoft IT TLS CA 5	`2018-03-14` - `2020-03-13`	2 years	crt.sh
*.login.live.com Microsoft IT TLS CA 2	`2018-06-29` - `2020-06-29`	2 years	crt.sh

This page contains 6 frames:

Primary Page: https://support.microsoft.com/contactus/
Frame ID: 055869DE7E4F573564F57B7ABB9D3686
Requests: 58 HTTP requests in this frame

Frame: https://cdnssl.clicktale.net/www/tc/crossdomainInclCEC.html?cookie=WRUIDCD03072018
Frame ID: 85EE0C0F15A5BA9685B6CB8D1C90ACD9
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Frame ID: 8BC1FB836CEE93BB171CA9A8361C8A0A
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1556059852&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=518d26b6-215e-4526-8ce3-ebb15a6bef00&partnerId=smc
Frame ID: A4927BC0731395579A14E7936FEC2623
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 797F97027335D0C7632DD6946F325B75
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: D513866E2F6C2BE935BDBA49E9BFE3DE
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://support.microsoft.com/contactus/ HTTP 301
https://support.microsoft.com/contactus/ Page URL

Detected technologies

Windows Server (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /IIS(?:\/([\d.]+))?/i

AngularJS (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

env /^angular$/i

IIS (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /IIS(?:\/([\d.]+))?/i

ClickTale (Analytics) Expand

Overall confidence: 100%
Detected patterns

env /^ClickTale/i

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

env /^jQuery$/i

Page Statistics

63
Requests

100 %
HTTPS

67 %
IPv6

7
Domains

13
Subdomains

15
IPs

5
Countries

1095 kB
Transfer

3759 kB
Size

10
Cookies

81 Outgoing links

These are links going to different origins than the main page.

URL: https://www.microsoft.com/
Title: Microsoft

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/home
Title: Office

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/
Title: Windows

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/surface
Title: Surface

Search URL Search Domain Scan URL

URL: https://www.xbox.com/
Title: Xbox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/sale?icid=gm_nav_L0_salepage
Title: Deals

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-apps
Title: Windows apps

Search URL Search Domain Scan URL

URL: https://onedrive.live.com/about/en-us/
Title: OneDrive

Search URL Search Domain Scan URL

URL: https://outlook.live.com/owa/
Title: Outlook

Search URL Search Domain Scan URL

URL: https://www.skype.com/en/
Title: Skype

Search URL Search Domain Scan URL

URL: https://www.onenote.com/
Title: OneNote

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/devices
Title: PCs & tablets

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/accessories/en-us
Title: Accessories

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/games/xbox-one?xr=shellnav
Title: Xbox games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-games
Title: PC games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/games/windows?icid=TopNavWindowsGames
Title: Windows digital games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/movies-and-tv?icid=TopNavMoviesAndTv
Title: Movies & TV

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/books
Title: Books

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/
Title: Microsoft Azure

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/dynamics365/home
Title: Microsoft Dynamics 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/microsoft-365/?omkt=en-US
Title: Microsoft 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise
Title: Microsoft Industry

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sql-server/
Title: Data platform

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?linkid=2026638
Title: Microsoft Advertising

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/net/
Title: .NET

Search URL Search Domain Scan URL

URL: https://visualstudio.microsoft.com/
Title: Visual Studio

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/cloud-platform/windows-server
Title: Windows Server

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/windows
Title: Windows Dev Center

Search URL Search Domain Scan URL

URL: https://docs.microsoft.com/en-us/
Title: Docs

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/home
Title: Microsoft Store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/rewards
Title: Microsoft Rewards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download/default.aspx
Title: Free downloads & security

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education?icid=CNavMSCOML0_Studentsandeducation
Title: Education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=TopNavStoreLocations
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/gift-cards
Title: Gift cards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sitemap.aspx
Title: View Sitemap

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/buy
Title: 0

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/Accessibility/disability-answer-desk
Title: Disability Answer Desk

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-6/8ZCNC665SLQ5
Title: NEW Surface Pro 6

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-laptop-2/8XQJKK3DD91B
Title: NEW Surface Laptop 2

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/p/surface-go/8v9dp4lnknsz
Title: NEW Surface Go

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/xbox-one-x
Title: Xbox One X

Search URL Search Domain Scan URL

URL: https://www.xbox.com/en-us/xbox-one-s?xr=shellnav
Title: Xbox One S

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/virtualreality
Title: VR & mixed reality

Search URL Search Domain Scan URL

URL: https://store.office.com/en-us/appshome.aspx
Title: Office apps

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/
Title: Account profile

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download
Title: Download Center

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824761&clcid=0x409
Title: Microsoft Store support

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409
Title: Returns

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/orders
Title: Order tracking

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/locations/find-a-store?icid=en-us_UF_FAS
Title: Store locations

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/buy-online-pick-up-in-store?icid=uhf_footer_bopuis
Title: Buy online, pick up in store

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education
Title: Microsoft in education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education/products/office/default.aspx
Title: Office for students

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/academic/compare-office-365-education-plans
Title: Office 365 for schools

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/education?icid=CNavfooter_Studentsandeducation
Title: Deals for students & parents

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/community/education/
Title: Microsoft Azure in education

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/
Title: Microsoft Azure

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/solution-providers
Title: Find a solution provider

Search URL Search Domain Scan URL

URL: https://partner.microsoft.com/en-us/
Title: Microsoft partner resources

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=808093
Title: Microsoft AppSource

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/health
Title: Health

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/finance/banking-capital-markets
Title: Financial services

Search URL Search Domain Scan URL

URL: https://msdn.microsoft.com/en-us
Title: Developer Network

Search URL Search Domain Scan URL

URL: https://technet.microsoft.com/en-us
Title: TechNet

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/store/register
Title: Microsoft developer program

Search URL Search Domain Scan URL

URL: https://channel9.msdn.com/
Title: Channel 9

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/office
Title: Office Dev Center

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/garage/
Title: Microsoft Garage

Search URL Search Domain Scan URL

URL: https://careers.microsoft.com/
Title: Careers

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/about
Title: About Microsoft

Search URL Search Domain Scan URL

URL: https://news.microsoft.com/
Title: Company news

Search URL Search Domain Scan URL

URL: https://privacy.microsoft.com/en-us
Title: Privacy at Microsoft

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/investor/default.aspx
Title: Investors

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/diversity/
Title: Diversity and inclusion

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/accessibility
Title: Accessibility

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/security/default.aspx
Title: Security

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=206977
Title: Terms of use

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=521839
Title: Privacy and cookies

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/trademarks
Title: Trademarks

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/devices/safety-and-eco
Title: Safety & eco

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://support.microsoft.com/contactus/ HTTP 301
https://support.microsoft.com/contactus/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.19107.3 HTTP 301
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19107.3

Request Chain 31

https://support.microsoft.com/app/virtualagentservice/api/silentauth HTTP 302
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1556059853&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Request Chain 57

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=4f9f638f-3ace-44bb-8535-7b2326de0197%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=934b47ed-753c-44c0-b456-cf6e80913a5d&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=d6fc7c87-857e-45fa-aafb-7f87d3a67e92 HTTP 302
https://support.microsoft.com/silentauth

63 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set / Show response
support.microsoft.com/contactus/
Redirect Chain

http://support.microsoft.com/contactus/
https://support.microsoft.com/contactus/

79 KB
16 KB

135ms
79ms

Document
text/html

2.18.233.31
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/contactus/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

e66900d6ca1c4173b2fd0bfe8df52be6f73b858b0d3b9e4a48b4198b103228a3

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding: gzip, deflate, br
Cookie: smcflighting=100
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Content-Type: text/html; charset=utf-8
Server: Microsoft-IIS/10.0
Strict-Transport-Security: max-age=31536000
X-AspNetMvc-Version: 5.2
SupportServerInfo: DB5|MSEGCEVirtualAgent-PPE-db5|1.0.19107.3
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Encoding: gzip
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54 KB 29ms
21ms Stylesheet
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GET
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OK Cookie set maincontent.min.css
support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/ 135 KB
23 KB 48ms
12ms Stylesheet
text/css 2.18.233.31
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Full URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/maincontent.min.css
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URL: https://support.microsoft.com/contactus/
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GET
H/1.1 200
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20 KB 70ms
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Full URL

https://statics-uhf-eus.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/e9-4413b1/4e-bb306d/a9-963a11/10-aee09b/51-465167/1d-9730ee/f4-432943/51-6d3a1e?ver=2.0

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GET
H/1.1 200
OK override.css
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907 B 75ms
12ms Stylesheet
text/css 2a02:26f0:6c00::210:ba21
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Full URL: https://statics-uhf-eus.akamaized.net/statics/override.css?c=7
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support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/ 787 KB
229 KB 91ms
39ms Script
application/x-javascript 2.18.233.31
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Full URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.vendor.application.v3.min.js
Requested by: Host: support.microsoft.com
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GET
H/1.1 200
OK Cookie set virtualagent.application.min.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/ 723 KB
182 KB 91ms
39ms Script
application/x-javascript 2.18.233.31
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Full URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus/
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GET
H/1.1 200
OK Cookie set virtualagent.application.templates.js Show response
support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/ 102 KB
18 KB 65ms
13ms Script
application/x-javascript 2.18.233.31
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Full URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.templates.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus/
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GET
H/1.1

200
OK

Cookie set angular-locale_en-us.js Show response
support.microsoft.com/scripts/lib/i18n/
Redirect Chain

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.19107.3
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3 KB
1 KB

67ms
64ms

Script
application/javascript

2.18.233.31
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Full URL

https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.19107.3

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

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Reverse DNS

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Software

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ETag: "4a664bf76bf9d41:0"
Vary: Accept-Encoding
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Redirect headers

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Cache-Control: max-age=266
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GET
H/1.1 200
OK 18-d72213 Show response
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33 KB 73ms
12ms Script
text/javascript 2a02:26f0:6c00::210:ba21
AKAMAI-ASN1

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Full URL

https://statics-uhf-eus.akamaized.net/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/7f-652c90/63-077520/a4-34de62/75-71ddfc/db-bc0148/dc-7e9864/78-4c7d22/9f-d154ca/e4-8302f6/cd-23d3b0/6d-1e7ed0/b7-cadaa7/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/32-6dafa3/93-283c2d/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/18-d72213?ver=2.0&iife=1

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URL: https://support.microsoft.com/contactus/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_ECDSA, AES_256_GCM

Server

2a02:26f0:6c00::210:ba21 , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Response headers

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GET
H/1.1 200
OK meversion Show response
mem.gfx.ms/ 19 KB
7 KB 88ms
11ms Script
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AKAMAI-ASN1

General

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Full URL

https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus/

Protocol

HTTP/1.1

Security

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Server

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Software

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Security Headers

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Response headers

Date: Tue, 23 Apr 2019 22:50:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
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Expires: Wed, 24 Apr 2019 04:19:55 GMT
Cache-Control: public, no-transform, max-age=86400
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X-UA-Compatible: IE=edge

GET
H2 200 RE1Mu3b
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4 KB 73ms
12ms Image
image/png 2a02:26f0:6c00::210:ba1b
AKAMAI-ASN1

General

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Show headers Download Go to Show image

Full URL: https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE1Mu3b?ver=5c31
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus/
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Reverse DNS
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

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GET
H/1.1 200
OK b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js Show response
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36 KB 52ms
7ms Script
text/javascript 2a02:26f0:6c00:28a::2db0
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus/
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Date: Tue, 23 Apr 2019 22:50:52 GMT
Content-Encoding: gzip
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Expires: Tue, 23 Apr 2019 23:00:52 GMT

GET
H/1.1 200
OK crossdomainInclCEC.html
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AKAMAI-ASN1

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Full URL: https://cdnssl.clicktale.net/www/tc/crossdomainInclCEC.html?cookie=WRUIDCD03072018
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus/
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Resource Hash

Request headers

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GET
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20 KB 51ms
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AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
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Request headers

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Response headers

Date: Tue, 23 Apr 2019 22:50:53 GMT
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GET
H/1.1 200
OK b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js Show response
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22 KB 51ms
6ms Script
text/javascript 2a02:26f0:6c00:2a0::2db0
AKAMAI-ASN1

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Full URL: https://cdnssl.clicktale.net/www32/pcc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js?DeploymentConfigName=Release_20190403&Version=1
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Response headers

Date: Tue, 23 Apr 2019 22:50:53 GMT
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Expires: Wed, 24 Apr 2019 22:50:53 GMT

GET
H/1.1 200
OK WR-latest.js Show response
cdnssl.clicktale.net/www/ 55 KB
19 KB 56ms
11ms Script
application/javascript 2a02:26f0:6c00:2a0::2db0
AKAMAI-ASN1

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Full URL: https://cdnssl.clicktale.net/www/WR-latest.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus/
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Request headers

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Response headers

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Expires: Wed, 24 Apr 2019 22:50:53 GMT

GET
H/1.1 200
OK Cookie set t.js Show response
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909 B 197ms
32ms Script
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Microsoft Corpora...

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Full URL

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Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Response headers

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Date: Tue, 23 Apr 2019 22:50:52 GMT
X-Content-Type-Options: nosniff
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Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H2 200 7962161087.js Show response
cdn.optimizely.com/js/ 87 B
757 B 77ms
11ms Script
text/javascript 2a02:26f0:6c00:181::13b8
AKAMAI-ASN1

General

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Full URL

https://cdn.optimizely.com/js/7962161087.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

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Reverse DNS

Software

AmazonS3 /

Resource Hash

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Security Headers

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Request headers

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Akamai Technologies

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623 B 36ms
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OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 41ms
33ms Script
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Microsoft Corpora...

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Full URL

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text/html 2.18.233.31
Akamai Technologies

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https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

Requested by

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Akamai Technologies

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https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/smcsurvey?iecbust=1556059853682

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

Name	Value
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Request headers

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Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus/
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Cache-Control: no-cache
Accept: application/json, text/plain, */*
Caller-Name: Angular
Referer: https://support.microsoft.com/en-us/contactus/
MS-CV: XoXvui7szkGATcK9.12
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000
Content-Encoding: gzip
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Connection: keep-alive
Content-Length: 505
SupportServerInfo: DB5|MSEGCEVirtualAgent-Prod-db5|1.0.19107.3
Pragma: no-cache
X-AspNetMvc-Version: 5.2
Server: Microsoft-IIS/10.0
Date: Tue, 23 Apr 2019 22:50:53 GMT
Vary: Accept-Encoding
Content-Type: application/json; charset=utf-8
Cache-Control: max-age=0, no-cache, no-store
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Expires: Tue, 23 Apr 2019 22:50:53 GMT

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/bold/ 36 KB
36 KB 21ms
15ms Font
application/font-woff 2a02:26f0:6c00:187::356e
AKAMAI-ASN1

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https://www.microsoft.com/fonts/segoe-ui/west-european/bold/latest.woff

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Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:187::356e , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

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pragma: no-cache
origin: https://support.microsoft.com
accept-encoding: gzip, deflate, br
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
accept: */*
cache-control: no-cache
:authority: www.microsoft.com
referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/webcore/ltr/webcorecss.min.css
:scheme: https
:method: GET
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/webcore/ltr/webcorecss.min.css
Origin: https://support.microsoft.com

Response headers

date: Tue, 23 Apr 2019 22:50:53 GMT
last-modified: Thu, 10 Jan 2019 23:01:34 GMT
x-rtag: RT
status: 200
etag: "93f246f38a9d41:0"
strict-transport-security: max-age=31536000
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tls_version: tls1.2
cache-control: public, max-age=535134
accept-ranges: bytes
content-length: 36876

GET
H/1.1

200
OK

Cookie set silentauth Show response
support.microsoft.com/app/virtualagentservice/api/ Frame 8BC1
Redirect Chain

https://support.microsoft.com/app/virtualagentservice/api/silentauth
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1556059853&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3F...
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

2 KB
1 KB

45ms
44ms

Document
text/html

2.18.233.31
Akamai Technologies

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https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2.18.233.31 , European Union, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a2-18-233-31.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

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Security Headers

Name	Value
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Request headers

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Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
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Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

Content-Type: text/html
Server: Microsoft-IIS/10.0
Strict-Transport-Security: max-age=31536000
X-Powered-By: ASP.NET
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Tue, 23 Apr 2019 22:50:54 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:54 GMT
Content-Length: 677
Connection: keep-alive
Set-Cookie: smcflighting=100; path=/; domain=.microsoft.com

Redirect headers

Cache-Control: no-cache, no-store
Pragma: no-cache
Content-Type: text/html; charset=utf-8
Expires: Tue, 23 Apr 2019 22:49:54 GMT
Location: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Server: Microsoft-IIS/8.5
P3P: CP="DSP CUR OTPi IND OTRi ONL FIN"
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X-XSS-Protection: 1; mode=block
Date: Tue, 23 Apr 2019 22:50:54 GMT
Content-Length: 0

GET
H/1.1 200
OK Cookie set t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 52ms
33ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

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https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-04-23T22%3A50%3A53.787Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27XoXvui7szkGATcK9.13%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-latencyMs=321&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fskylightcontent%2FAssistedSupportWidgets%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-rewrites-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-pip-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCvasf-rfndprchs-1%2CCT%3ASMCvasf-tglautorenew-0%2CCT%3ASMCvafx-introerror-3%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvafx-svc-canary-1%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate, br
Host: web.vortex.data.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
Referer: https://support.microsoft.com/en-us/contactus/
Cookie: smcflighting=100
Connection: keep-alive
Cache-Control: no-cache
Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:53 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
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MS-CV: 3piHaGuwvEmEEQCagl8zwQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK Cookie set t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
909 B 64ms
33ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-04-23T22%3A50%3A53.814Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27XoXvui7szkGATcK9.13%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-latencyMs=410&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-rewrites-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-pip-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCvasf-rfndprchs-1%2CCT%3ASMCvasf-tglautorenew-0%2CCT%3ASMCvafx-introerror-3%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvafx-svc-canary-1%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

8efcb2b8c38c9b461947d4b3846a34f3e15d8404898461d55b2857444f341150

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate, br
Host: web.vortex.data.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
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Cookie: smcflighting=100
Connection: keep-alive
Cache-Control: no-cache
Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:52 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
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MS-CV: QD44dugSi0WIhVmSTFMTTg.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 34ms
33ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-04-23T22%3A50%3A53.868Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27XoXvui7szkGATcK9.13%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=265&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-rewrites-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-pip-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCvasf-rfndprchs-1%2CCT%3ASMCvasf-tglautorenew-0%2CCT%3ASMCvafx-introerror-3%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvafx-svc-canary-1%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

fe7c6e8ce919d78ff8ffcf503bb7de9ae2839798931e04bd935e0046cb999e9b

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate, br
Host: web.vortex.data.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
Referer: https://support.microsoft.com/en-us/contactus/
Cookie: smcflighting=100; MC1=GUID=6123731c05ca48d8812fd40efe198cf0&HASH=6123&LV=201904&V=4&LU=1556059853827; MS0=0cfe81b4017c4d248339f965e940a44e
Connection: keep-alive
Cache-Control: no-cache
Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:53 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: PEbiD5hAykiKBxSup3TuJA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK meBoot.min.js Show response
mem.gfx.ms/me/MeControl/10.19085.0/en-US/ 100 KB
26 KB 21ms
21ms Script
application/javascript 2a02:26f0:6c00:19d::37
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://mem.gfx.ms/me/MeControl/10.19085.0/en-US/meBoot.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:19d::37 , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

6063ea09c177d3976589fd33e3ee9022f2803f90a1ab0bedadeb4a7df730d038

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Tue, 23 Apr 2019 22:50:53 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Tue, 26 Mar 2019 23:18:18 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 25807
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 37ms
32ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-04-23T22%3A50%3A53.877Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27XoXvui7szkGATcK9.13%27&-operationName=%27%2F%2Fauth%2Fme-control-loaded%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Fme-control-loaded%27&-latencyMs=5&-targetUri=%27%2F%2Fauth%2Fme-control-loaded%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*description=%27Event%20triggered%20by%20auth%20service%20when%20we%20are%20having%20issues%20loading%20me%20control%20shell%20-%20when%20this%20happens%20we%20use%20the%20fallback%20L0Header%20as%20Universal%20Header%20is%20not%20available%20at%20all%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-rewrites-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-pip-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCvasf-rfndprchs-1%2CCT%3ASMCvasf-tglautorenew-0%2CCT%3ASMCvafx-introerror-3%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvafx-svc-canary-1%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

fe7c6e8ce919d78ff8ffcf503bb7de9ae2839798931e04bd935e0046cb999e9b

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate, br
Host: web.vortex.data.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
Referer: https://support.microsoft.com/en-us/contactus/
Cookie: smcflighting=100; MC1=GUID=6123731c05ca48d8812fd40efe198cf0&HASH=6123&LV=201904&V=4&LU=1556059853827; MS0=0cfe81b4017c4d248339f965e940a44e
Connection: keep-alive
Cache-Control: no-cache
Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:52 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: CD5v3V84YkOQ72BfBliayA.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 51ms
33ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-04-23T22%3A50%3A53.884Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27XoXvui7szkGATcK9.13%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=208&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-rewrites-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-pip-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCvasf-rfndprchs-1%2CCT%3ASMCvasf-tglautorenew-0%2CCT%3ASMCvafx-introerror-3%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvafx-svc-canary-1%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

8efcb2b8c38c9b461947d4b3846a34f3e15d8404898461d55b2857444f341150

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate, br
Host: web.vortex.data.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
Referer: https://support.microsoft.com/en-us/contactus/
Cookie: smcflighting=100; MC1=GUID=95ac739598054fd1829e0013f735a563&HASH=95ac&LV=201904&V=4&LU=1556059853856; MS0=22d253b8295f41ae8cfb716105d37b3c
Connection: keep-alive
Cache-Control: no-cache
Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:53 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: XvpES3Foa0y2P7JXoLauSQ.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 260 B
623 B 48ms
33ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272019-04-23T22%3A50%3A53.900Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27XoXvui7szkGATcK9.13%27&-operationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-latencyMs=213&-targetUri=%27%2Fapp%2Fvirtualagentservice%2Fapi%2Fcontent%2FGetCompassContentForPage%2Fsmcsurvey%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_13_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F67.0.3396.87%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvac-rewrites-0%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCce-aatest-0%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-pip-1%2CCT%3ASMCvasf-af-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-bing-1%2CCT%3ASMCvasf-rfndprchs-1%2CCT%3ASMCvasf-tglautorenew-0%2CCT%3ASMCvafx-introerror-3%2CCT%3ASMCvasf-flow-0%2CCT%3ASMCvafx-svc-canary-1%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

8efcb2b8c38c9b461947d4b3846a34f3e15d8404898461d55b2857444f341150

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Pragma: no-cache
Accept-Encoding: gzip, deflate, br
Host: web.vortex.data.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: */*
Referer: https://support.microsoft.com/en-us/contactus/
Cookie: smcflighting=100; MC1=GUID=95ac739598054fd1829e0013f735a563&HASH=95ac&LV=201904&V=4&LU=1556059853856; MS0=22d253b8295f41ae8cfb716105d37b3c
Connection: keep-alive
Cache-Control: no-cache
Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:52 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: P0uBdAuTVkWui5VDHyZi4w.0
Content-Type: application/javascript
Content-Length: 260
Expires: 0

GET
H/1.1 200
OK ChangeMonitor-latest.js Show response
cdnssl.clicktale.net/www/ 47 KB
16 KB 15ms
6ms Script
application/javascript 2a02:26f0:6c00:2a0::2db0
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/ChangeMonitor-latest.js
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/contactus/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2a02:26f0:6c00:2a0::2db0 , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Microsoft-IIS/8.5 /
Resource Hash: 1958bb7f293956e7170f639ce93a3d628ae465fa24fd751e1a2b3cd837059ffa

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com

Response headers

Date: Tue, 23 Apr 2019 22:50:53 GMT
Content-Encoding: gzip
Last-Modified: Tue, 19 Mar 2019 09:03:36 GMT
Server: Microsoft-IIS/8.5
ETag: "0a4b3a232ded41:0"
Vary: Accept-Encoding
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Cache-Control: max-age=86400
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 15711
Expires: Wed, 24 Apr 2019 22:50:53 GMT

POST
H/1.1 200
OK monitor
conductor.clicktale.net/ 1 B
259 B 518ms
96ms Other
text/plain 52.207.55.4
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=preinit&p=162&2=2909187394261003&v=1.5.5&7=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fcontactus%2F&3=6068500575328706&4=3254365995671919&5=0
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.207.55.4 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-207-55-4.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Tue, 23 Apr 2019 22:50:54 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

GET
H/1.1 200
OK monitor Show response
conductor.clicktale.net/ 1 B
268 B 431ms
96ms XHR
text/plain 52.207.55.4
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=auth&p=162&2=2909187394261003&v=1.5.5
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.207.55.4 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-207-55-4.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain

Response headers

Date: Tue, 23 Apr 2019 22:50:54 GMT
Vary: *
Content-Type: text/plain
Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1

GET
DATA 200
OK truncated
/ 360 B
0 Image
image/svg+xml

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 593dbe4f1db37a6da9d5f732bc4bb17eb419e2c9e42bd4b3d897bca85fa131b2

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

POST
H/1.1 200
OK / Show response
ing-district.clicktale.net/ctn_v2/auth/ 262 B
510 B 450ms
102ms XHR
application/json 52.71.115.97
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://ing-district.clicktale.net/ctn_v2/auth/?pid=1020&as=1&43989275&subsid=233396&msgsize=20
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/WR-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.71.115.97 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-71-115-97.compute-1.amazonaws.com
Software: /
Resource Hash: 033f497926ca1820a39fe73b1b75ba107edd3ab3701ac531c26344f17a5fad5b

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Tue, 23 Apr 2019 22:50:54 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Content-Length: 262
Content-Type: application/json; charset=UTF-8

GET
H/1.1 200
OK monitor-latest.js Show response
cdnssl.clicktale.net/www/ 61 KB
20 KB 8ms
8ms Script
application/javascript 2a02:26f0:6c00:2a0::2db0
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www32/ptc/b02d18aa-a206-4975-84cc-2d1d2b82ea7c.js
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Request headers

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Referer: https://support.microsoft.com/en-us/contactus/
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Response headers

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Content-Encoding: gzip
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Server: Microsoft-IIS/8.5
ETag: "809f4d381eedd41:0"
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POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
668 B 33ms
32ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

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Full URL

https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D95ac739598054fd1829e0013f735a563%26HASH%3D95ac%26LV%3D201904%26V%3D4%26LU%3D1556059853856%27

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Content-Type: text/plain;charset=UTF-8

Response headers

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X-Content-Type-Options: nosniff
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Expires: 0

GET
H/1.1 200
OK d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png
compass-ssl.microsoft.com/assets/d1/c4/ 17 KB
18 KB 139ms
7ms Image
image/png 2a02:26f0:6c00:2a3::a8b
AKAMAI-ASN1

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Show headers Download Go to Show image

Full URL: https://compass-ssl.microsoft.com/assets/d1/c4/d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png?n=VA%20Avatar%20Revision%20-%20White%20%e2%80%93%201%20.png
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Server: 2a02:26f0:6c00:2a3::a8b , European Union, ASN20940 (AKAMAI-ASN1, US),
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Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash: b2901f408265c7a9d8d5cfe0c8865e27289949848862945f8a3eda85898100be

Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
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Connection: keep-alive
Cache-Control: no-cache
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

x-ms-lease-status: unlocked
x-ms-blob-type: BlockBlob
Date: Tue, 23 Apr 2019 22:50:54 GMT
Last-Modified: Tue, 02 Jan 2018 23:41:02 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
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Cache-Control: max-age=31536000
x-ms-version: 2011-08-18
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 17558

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semilight/ 33 KB
33 KB 15ms
14ms Font
application/font-woff 2a02:26f0:6c00:187::356e
AKAMAI-ASN1

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Show headers Download Go to

Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semilight/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:187::356e , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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pragma: no-cache
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accept-encoding: gzip, deflate, br
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
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:scheme: https
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Response headers

date: Tue, 23 Apr 2019 22:50:54 GMT
last-modified: Thu, 10 Jan 2019 23:01:34 GMT
x-rtag: RT
status: 200
etag: "f7f0346f38a9d41:0"
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accept-ranges: bytes
content-length: 33980

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
668 B 35ms
35ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

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Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D95ac739598054fd1829e0013f735a563%26HASH%3D95ac%26LV%3D201904%26V%3D4%26LU%3D1556059853856%27

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
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Content-Type: text/plain;charset=UTF-8

Response headers

Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:53 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
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Content-Length: 57
Expires: 0

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
668 B 36ms
34ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D95ac739598054fd1829e0013f735a563%26HASH%3D95ac%26LV%3D201904%26V%3D4%26LU%3D1556059853856%27

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
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Request headers

Pragma: no-cache
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Accept-Encoding: gzip, deflate, br
Host: web.vortex.data.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
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Content-Type: text/plain;charset=UTF-8

Response headers

Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:53 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Access-Control-Allow-Origin: https://support.microsoft.com
Cache-Control: no-cache, no-store
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MS-CV: 5a6yB6CDl0exP43xIm035w.0
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Expires: 0

GET
H/1.1 200
OK Cookie set Me.srf
login.live.com/ Frame A492 0
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113ms Document
text/html 2a01:111:2010:7::ff18
Microsoft Corpora...

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Show headers Download Go to

Full URL

https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1556059852&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=518d26b6-215e-4526-8ce3-ebb15a6bef00&partnerId=smc

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/me/MeControl/10.19085.0/en-US/meBoot.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

2a01:111:2010:7::ff18 , United Kingdom, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Microsoft-IIS/8.5 /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Host: login.live.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Referer: https://support.microsoft.com/en-us/contactus/
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Referer: https://support.microsoft.com/en-us/contactus/

Response headers

Cache-Control: no-cache, no-store
Pragma: no-cache
Content-Type: text/html; charset=utf-8
Content-Encoding: gzip
Expires: Tue, 23 Apr 2019 22:49:54 GMT
Vary: Accept-Encoding
Server: Microsoft-IIS/8.5
P3P: CP="DSP CUR OTPi IND OTRi ONL FIN"
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PPServer: PPV: 30 H: BL2IDSLGN1N036 V: 0
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
X-XSS-Protection: 1; mode=block
Date: Tue, 23 Apr 2019 22:50:54 GMT
Content-Length: 3955

GET
H/1.1 200
OK meCore.min.js Show response
mem.gfx.ms/me/MeControl/10.19085.0/en-US/ 64 KB
12 KB 7ms
6ms Script
application/javascript 2a02:26f0:6c00:19d::37
AKAMAI-ASN1

General

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Full URL

https://mem.gfx.ms/me/MeControl/10.19085.0/en-US/meCore.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:6c00:19d::37 , European Union, ASN20940 (AKAMAI-ASN1, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Tue, 23 Apr 2019 22:50:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Tue, 26 Mar 2019 23:18:18 GMT
Vary: Accept-Encoding
Content-Type: application/javascript
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 12276
X-UA-Compatible: IE=edge

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
668 B 33ms
33ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D95ac739598054fd1829e0013f735a563%26HASH%3D95ac%26LV%3D201904%26V%3D4%26LU%3D1556059853856%27

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Pragma: no-cache
Origin: https://support.microsoft.com
Accept-Encoding: gzip, deflate, br
Host: web.vortex.data.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8
Accept: */*
Cache-Control: no-cache
Referer: https://support.microsoft.com/en-us/contactus/
Cookie: smcflighting=100; MC1=GUID=95ac739598054fd1829e0013f735a563&HASH=95ac&LV=201904&V=4&LU=1556059853856; MS0=22d253b8295f41ae8cfb716105d37b3c
Connection: keep-alive
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Origin: https://support.microsoft.com
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Content-Type: text/plain;charset=UTF-8

Response headers

Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:53 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Access-Control-Allow-Origin: https://support.microsoft.com
Cache-Control: no-cache, no-store
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MS-CV: KEb5fS++BEC+syYhw37s2g.0
Content-Type: application/json
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Content-Length: 57
Expires: 0

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
668 B 33ms
32ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D95ac739598054fd1829e0013f735a563%26HASH%3D95ac%26LV%3D201904%26V%3D4%26LU%3D1556059853856%27

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Pragma: no-cache
Origin: https://support.microsoft.com
Accept-Encoding: gzip, deflate, br
Host: web.vortex.data.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8
Accept: */*
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AKAMAI-ASN1

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Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semibold/latest.woff

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AKAMAI-ASN1

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https://www.microsoft.com/store/buy/cartcount

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POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
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Full URL

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H/1.1

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https://support.microsoft.com/silentauth

1 KB
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119ms
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Document
text/html

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Akamai Technologies

General

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Full URL

https://support.microsoft.com/silentauth

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OK Cookie set t.js Show response
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909 B 37ms
32ms Script
application/javascript 40.77.226.250
Microsoft Corpora...

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Show headers Download Go to

Full URL

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Response headers

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69 KB 19ms
18ms Script
text/javascript 2.18.233.31
Akamai Technologies

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Full URL

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Strict-Transport-Security: max-age=31536000
Content-Encoding: gzip
Last-Modified: Tue, 23 Apr 2019 22:25:18 GMT
Date: Tue, 23 Apr 2019 22:50:55 GMT
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: text/javascript; charset=utf-8
Cache-Control: public, max-age=269
Set-Cookie: smcflighting=100; path=/; domain=.microsoft.com
Content-Length: 70399
Expires: Tue, 23 Apr 2019 22:55:24 GMT

POST
H/1.1 200
OK monitor Show response
conductor.clicktale.net/ 1 B
259 B 424ms
99ms XHR
text/plain 52.207.55.4
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL: https://conductor.clicktale.net/monitor?t=init&p=162&2=2909187394261003&v=1.5.5
Requested by: Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/monitor-latest.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.207.55.4 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS: ec2-52-207-55-4.compute-1.amazonaws.com
Software: /
Resource Hash: 36a9e7f1c95b82ffb99743e0c5c4ce95d83c9a430aac59f84ef3cbfab6145068

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Date: Tue, 23 Apr 2019 22:50:55 GMT
Access-Control-Allow-Credentials: true
Connection: keep-alive
Access-Control-Allow-Headers: *
Content-Length: 1
Content-Type: text/plain

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
668 B 36ms
35ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Da4bdd903017a4c40957be0faa283e5c4%26HASH%3Da4bd%26LV%3D201904%26V%3D4%26LU%3D1556059855249%27

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Pragma: no-cache
Origin: https://support.microsoft.com
Accept-Encoding: gzip, deflate, br
Host: web.vortex.data.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8
Accept: */*
Cache-Control: no-cache
Referer: https://support.microsoft.com/en-us/contactus/
Cookie: MC1=GUID=a4bdd903017a4c40957be0faa283e5c4&HASH=a4bd&LV=201904&V=4&LU=1556059855249; MS0=e4119cefc0f84be58b6d53025a5da1c4; smcflighting=100
Connection: keep-alive
Content-Length: 1564
Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:54 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Access-Control-Allow-Origin: https://support.microsoft.com
Cache-Control: no-cache, no-store
Access-Control-Allow-Credentials: true
MS-CV: m91nTQf3XkSwyMv+jiuhSA.0
Content-Type: application/json
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Content-Length: 57
Expires: 0

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
668 B 34ms
33ms Other
application/json 40.77.226.250
Microsoft Corpora...

General

Check archive.org

Show headers Download Go to

Full URL

https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Da4bdd903017a4c40957be0faa283e5c4%26HASH%3Da4bd%26LV%3D201904%26V%3D4%26LU%3D1556059855249%27

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Pragma: no-cache
Origin: https://support.microsoft.com
Accept-Encoding: gzip, deflate, br
Host: web.vortex.data.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8
Accept: */*
Cache-Control: no-cache
Referer: https://support.microsoft.com/en-us/contactus/
Cookie: MC1=GUID=a4bdd903017a4c40957be0faa283e5c4&HASH=a4bd&LV=201904&V=4&LU=1556059855249; MS0=e4119cefc0f84be58b6d53025a5da1c4; smcflighting=100
Connection: keep-alive
Content-Length: 1658
Referer: https://support.microsoft.com/en-us/contactus/
Origin: https://support.microsoft.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Pragma: no-cache
Date: Tue, 23 Apr 2019 22:50:55 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Access-Control-Allow-Origin: https://support.microsoft.com
Cache-Control: no-cache, no-store
Access-Control-Allow-Credentials: true
MS-CV: 1UubnZlUZ0WDaJ5HzYQoxg.0
Content-Type: application/json
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Content-Length: 57
Expires: 0

Verdicts & Comments Add Verdict or Comment

139 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

10 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.support.microsoft.com/	1969-12-31 23:59:59	Name: smc_expt Value: 2019-04-23T22:50:54.1333473Z
.support.microsoft.com/	1970-01-19 08:59:55	Name: ctm Value: {'pgv':3254365995671919\|'vst':6068500575328706\|'vstr':2909187394261003\|'intr':1556059853967\|'v':1}
support.microsoft.com/	1970-01-19 08:59:55	Name: MSFPC Value: GUID=95ac739598054fd1829e0013f735a563&HASH=95ac&LV=201904&V=4&LU=1556059853856
.microsoft.com/	1970-01-19 08:59:55	Name: MC1 Value: GUID=95ac739598054fd1829e0013f735a563&HASH=95ac&LV=201904&V=4&LU=1556059853856
.support.microsoft.com/	1969-12-31 23:59:59	Name: smc_expid Value: smc-survey-feat-1\|smc-survey-elg-1\|vac-rewrites-0\|vafx-entry-point-2\|com-getsupport-1\|ce-aatest-0\|smc-clicktale\|sps-premier-msaas-1\|vafx-pip-1\|vasf-af-1\|vafx-snt-1\|sps-ppx-office-1\|sps-ppx-nonoffice-1\|sps-bcsurvey-1\|sps-oasproducts-1\|sps-surface-power-1\|sps-bing-1\|vasf-rfndprchs-1\|vasf-tglautorenew-0\|vafx-introerror-3\|vasf-flow-0\|vafx-svc-canary-1\|
.microsoft.com/	1969-12-31 23:59:59	Name: smcflighting Value: 100
.microsoft.com/	1970-01-19 00:14:21	Name: MS0 Value: 22d253b8295f41ae8cfb716105d37b3c
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteDir Value: ltr
.support.microsoft.com/	1970-01-19 08:59:55	Name: __CT_Data Value: gpv=1&ckp=cd&dm=support.microsoft.com&apv_1020_www32=2&cpv_1020_www32=1
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteLang Value: en-US

5 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	error	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.vendor.application.v3.min.js(Line 122) Message: Local storage not supported
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	log	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js(Line 326) Message: Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.19108.3/virtualagent.application.min.js(Line 161) Message: Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.optimizely.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
conductor.clicktale.net
img-prod-cms-rt-microsoft-com.akamaized.net
ing-district.clicktale.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
statics-uhf-eus.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
2.18.233.31
2a01:111:2010:7::ff18
2a02:26f0:6c00:181::13b8
2a02:26f0:6c00:187::356e
2a02:26f0:6c00:196::356e
2a02:26f0:6c00:19d::37
2a02:26f0:6c00:28a::2db0
2a02:26f0:6c00:2a0::2db0
2a02:26f0:6c00:2a3::a8b
2a02:26f0:6c00::210:ba1b
2a02:26f0:6c00::210:ba21
40.126.9.7
40.77.226.250
52.207.55.4
52.71.115.97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support.microsoft.com Open in urlscan Pro 2.18.233.31 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

63 Requests

100 %HTTPS

67 %IPv6

7 Domains

13 Subdomains

15 IPs

5 Countries

1095 kBTransfer

3759 kBSize

10 Cookies

81 Outgoing links

Page URL History

Redirected requests

63 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Redirect headers

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Response headers

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Response headers

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Request headers

Response headers

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support.microsoft.com Open in urlscan Pro
2.18.233.31 Public Scan

Screenshot
Live screenshot

Full Image

63
Requests

100 %
HTTPS

67 %
IPv6

7
Domains

13
Subdomains

15
IPs

5
Countries

1095 kB
Transfer

3759 kB
Size

10
Cookies

63 HTTP transactions
1 data transactions