Submitted URL: http://customerservice.starbucks.com/app/contact/ask/
Effective URL: https://customerservice.starbucks.com/app/contact/ask/
Submission: On April 27 via api from US — Scanned from DE

Summary

This website contacted 15 IPs in 4 countries across 13 domains to perform 43 HTTP transactions. The main IP is 192.29.96.215, located in Phoenix, United States and belongs to ORACLE-BMC-31898, US. The main domain is customerservice.starbucks.com. The Cisco Umbrella rank of the primary domain is 272459.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on January 6th 2022. Valid for: a year.
This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 16 192.29.96.215 31898 (ORACLE-BM...)
1 137.117.44.201 8075 (MICROSOFT...)
1 104.90.160.208 16625 (AKAMAI-AS)
1 52.217.65.118 16509 (AMAZON-02)
4 184.30.24.121 16625 (AKAMAI-AS)
1 2 2a00:1450:400... 15169 (GOOGLE)
1 104.102.30.13 20940 (AKAMAI-ASN1)
1 2a00:1450:400... 15169 (GOOGLE)
3 104.89.41.163 16625 (AKAMAI-AS)
4 2606:2800:234... 15133 (EDGECAST)
4 2a03:2880:f02... 32934 (FACEBOOK)
2 104.244.42.136 13414 (TWITTER)
1 1 2a03:2880:f01... 32934 (FACEBOOK)
2 2a03:2880:f11... 32934 (FACEBOOK)
1 138.1.33.95 ()
43 15
Apex Domain
Subdomains
Transfer
18 starbucks.com
customerservice.starbucks.com — Cisco Umbrella Rank: 272459
virtualassistant-nonprod.starbucks.com — Cisco Umbrella Rank: 581595
www.starbucks.com — Cisco Umbrella Rank: 30958
392 KB
6 twitter.com
platform.twitter.com — Cisco Umbrella Rank: 616
syndication.twitter.com — Cisco Umbrella Rank: 890
149 KB
3 facebook.com
web.facebook.com — Cisco Umbrella Rank: 248
www.facebook.com — Cisco Umbrella Rank: 101
19 KB
3 rnengage.com
www.rnengage.com — Cisco Umbrella Rank: 13953
3 KB
3 addthis.com
s7.addthis.com — Cisco Umbrella Rank: 1376
m.addthis.com — Cisco Umbrella Rank: 1343
140 KB
2 fbcdn.net
static.xx.fbcdn.net — Cisco Umbrella Rank: 652
138 KB
2 facebook.net
connect.facebook.net — Cisco Umbrella Rank: 131
83 KB
2 google-analytics.com
ssl.google-analytics.com — Cisco Umbrella Rank: 261
17 KB
1 custhelp.com
starbucksweb.widget.custhelp.com Failed
1 addthisedge.com
v1.addthisedge.com — Cisco Umbrella Rank: 1588
325 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 71
430 B
1 moatads.com
z.moatads.com — Cisco Umbrella Rank: 326
1 KB
1 amazonaws.com
s3.amazonaws.com
43 13
Domain Requested by
16 customerservice.starbucks.com 1 redirects customerservice.starbucks.com
4 platform.twitter.com s7.addthis.com
platform.twitter.com
3 www.rnengage.com customerservice.starbucks.com
2 static.xx.fbcdn.net www.facebook.com
2 www.facebook.com connect.facebook.net
2 syndication.twitter.com platform.twitter.com
customerservice.starbucks.com
2 connect.facebook.net s7.addthis.com
connect.facebook.net
2 ssl.google-analytics.com 1 redirects customerservice.starbucks.com
2 s7.addthis.com customerservice.starbucks.com
s7.addthis.com
1 starbucksweb.widget.custhelp.com customerservice.starbucks.com
1 web.facebook.com 1 redirects
1 m.addthis.com s7.addthis.com
1 v1.addthisedge.com s7.addthis.com
1 stats.g.doubleclick.net customerservice.starbucks.com
1 z.moatads.com s7.addthis.com
1 s3.amazonaws.com customerservice.starbucks.com
1 www.starbucks.com customerservice.starbucks.com
1 virtualassistant-nonprod.starbucks.com customerservice.starbucks.com
43 18
Subject Issuer Validity Valid
customerservice.starbucks.com
Sectigo RSA Organization Validation Secure Server CA
2022-01-06 -
2023-01-06
a year crt.sh
virtualassistant-nonprod.starbucks.com
Sectigo RSA Organization Validation Secure Server CA
2021-09-04 -
2022-09-04
a year crt.sh
starbucks.com
DigiCert SHA2 Secure Server CA
2021-10-01 -
2022-10-01
a year crt.sh
s3.amazonaws.com
Amazon
2022-04-01 -
2023-03-30
a year crt.sh
odc-addthis-prod-01.oracle.com
DigiCert SHA2 Secure Server CA
2022-02-27 -
2023-02-28
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2022-04-11 -
2022-07-04
3 months crt.sh
moatads.com
DigiCert SHA2 Secure Server CA
2021-11-27 -
2022-11-29
a year crt.sh
*.rnengage.com
DigiCert SHA2 Secure Server CA
2021-11-13 -
2022-11-15
a year crt.sh
*.twimg.com
DigiCert TLS RSA SHA256 2020 CA1
2021-10-20 -
2022-10-19
a year crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA
2022-02-04 -
2022-05-05
3 months crt.sh
syndication.twitter.com
DigiCert TLS Hybrid ECC SHA384 2020 CA1
2022-03-07 -
2023-03-06
a year crt.sh
*.widget.custhelp.com
DigiCert TLS RSA SHA256 2020 CA1
2021-09-21 -
2022-10-12
a year crt.sh

This page contains 7 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: A4DC312616F54A417BC6B3A481AA4A9D
Requests: 30 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 0ED139B5A5FD0A2B6EB8AF0AE618153E
Requests: 3 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: 33160D21109818C40424968B8072DD6A
Requests: 1 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: 5DA1805782A12404CD64DDAA1EFC7B61
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.bbd13993eb53d3a11ac08f5e8cf9d6a4.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: 9312414053C6CEA2F08669AD9C074E6F
Requests: 2 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.bbd13993eb53d3a11ac08f5e8cf9d6a4.en.html
Frame ID: 72BEC67EA61660164F45011889CD276C
Requests: 2 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df2e28417ec877b8%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff2670b106974964%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97&_rdc=1&_rdr
Frame ID: 774A553CEAD92885C7362CACB5C072AA
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Contact Us | Starbucks Coffee Company

Page URL History Show full URLs

  1. http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • addthis\.com/js/

Overall confidence: 100%
Detected patterns
  • //connect\.facebook\.([a-z]+)/[^/]*/[a-z]*\.js

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • moatads\.com

Overall confidence: 100%
Detected patterns
  • ([\d.]+)?/modernizr(?:\.([\d.]+))?.*\.js

Overall confidence: 100%
Detected patterns
  • //platform\.twitter\.com/widgets\.js

Page Statistics

43
Requests

93 %
HTTPS

40 %
IPv6

13
Domains

18
Subdomains

15
IPs

4
Countries

942 kB
Transfer

2860 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 15
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1388105719&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=1412472154&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1651084949684&utmac=UA-9155837-1&utmcc=__utma%3D246673883.78143553.1651084950.1651084950.1651084950.1%3B%2B__utmz%3D246673883.1651084950.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=2055711049&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=78143553.1651084950&jid=2055711049&_v=5.7.2&z=1388105719
Request Chain 36
  • https://web.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df2e28417ec877b8%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff2670b106974964%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97 HTTP 302
  • https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df2e28417ec877b8%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff2670b106974964%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97&_rdc=1&_rdr

43 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
customerservice.starbucks.com/app/contact/ask/
Redirect Chain
  • http://customerservice.starbucks.com/app/contact/ask/
  • https://customerservice.starbucks.com/app/contact/ask/
22 KB
9 KB
Document
General
Full URL
https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.29.96.215 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
Apache /
Resource Hash
c0765dd16e9cc33bb6f72d36823dcb745db821e0c34e4905d9012fee2542c709
Security Headers
Name Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-cache, no-store
Content-Encoding
gzip
Content-Length
8485
Content-Security-Policy
frame-ancestors DENY
Content-Type
text/html;charset=utf-8
Date
Wed, 27 Apr 2022 18:42:28 GMT
Expires
-1
Pragma
no-cache
RNT-GK-Machine
0.217
RNT-Machine
1.148
RNT-Time
D=273263 t=1651084948473096
Server
Apache
Strict-Transport-Security
max-age=31536000
X-Content-Security-Policy
frame-ancestors DENY
X-Frame-Options
DENY

Redirect headers

Content-Encoding
gzip
Content-Length
20
Content-Type
text/html;charset=utf-8
Date
Wed, 27 Apr 2022 18:42:26 GMT
Location
https://customerservice.starbucks.com/app/contact/ask/
RNT-GK-Machine
0.218
RNT-Machine
0.83
RNT-Time
D=793108 t=1651084946919542
Server
Apache
Strict-Transport-Security
max-age=31536000
starbucks_uplifted.themes.sbux-uplift.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1650655724/templates/
20 KB
5 KB
Stylesheet
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1650655724/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.29.96.215 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
Apache /
Resource Hash
90e24f0dd8e12794f13d258dc741a297cc7fc9a01443540857a27ff719469ee9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:29 GMT
Content-Encoding
gzip
Last-Modified
Fri, 22 Apr 2022 19:29:12 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
RNT-Time
D=1510 t=1651084949063811
RNT-Machine
0.76
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=97
Content-Length
4910
Expires
Wed, 27 Apr 2022 18:57:29 GMT
customBot.css
customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/
2 KB
1014 B
Stylesheet
General
Full URL
https://customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/customBot.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.29.96.215 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
Apache /
Resource Hash
c47dd494a3c5d547ae6b515ae71b63df084f306c43195ad5283165b686af46f4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:29 GMT
Content-Encoding
gzip
Last-Modified
Thu, 23 Sep 2021 17:27:51 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
RNT-Time
D=728 t=1651084949217522
RNT-Machine
0.73
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Content-Length
581
Expires
Wed, 27 Apr 2022 18:57:29 GMT
settings.js
customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/
7 KB
3 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/settings.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.29.96.215 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
Apache /
Resource Hash
ab31d7a0e6d04d0c3b866e8ce80e7b3b5317aba57074888176164d1fb0a1ebbf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:29 GMT
Content-Encoding
gzip
Last-Modified
Wed, 15 Sep 2021 18:49:57 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
application/x-javascript
RNT-Time
D=1854 t=1651084949276787
RNT-Machine
0.66
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
2299
Expires
Wed, 27 Apr 2022 18:57:29 GMT
web-sdk.js
virtualassistant-nonprod.starbucks.com/
270 KB
66 KB
Script
General
Full URL
https://virtualassistant-nonprod.starbucks.com/web-sdk.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
137.117.44.201 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
aef6a53ca74007fb648b1343444a33b0cfeb38a1e30f2a96c2c6f708e34a1f29
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:29 GMT
Content-Encoding
br
Referrer-Policy
same-origin
ETag
"63790884"
Vary
Accept-Encoding
Connection
keep-alive
Content-Type
text/javascript
Cache-Control
public, must-revalidate, max-age=30
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=10886400; includeSubDomains; preload
X-DNS-Prefetch-Control
off
X-XSS-Protection
1; mode=block
modernizr.custom.js
www.starbucks.com/static/js/library/
0
0
Script
General
Full URL
https://www.starbucks.com/static/js/library/modernizr.custom.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.90.160.208 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-90-160-208.deploy.static.akamaitechnologies.com
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

40C.js
s3.amazonaws.com/ki.js/18853/
0
0
Script
General
Full URL
https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.217.65.118 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

client.f168c43e.js
customerservice.starbucks.com/euf/assets/react/static/js/
253 KB
69 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.29.96.215 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
Apache /
Resource Hash
fd5ee2c3a1b023d7ef7c9abc59fba548098c3e8304b47e399adac3230b3a358b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:29 GMT
Content-Encoding
gzip
Last-Modified
Tue, 27 Apr 2021 21:13:34 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
application/x-javascript
RNT-Time
D=8793 t=1651084949610066
RNT-Machine
0.75
Cache-Control
max-age=900
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=96
Expires
Wed, 27 Apr 2022 18:57:29 GMT
client.749c9408.css
customerservice.starbucks.com/euf/assets/react/static/css/
31 KB
5 KB
Stylesheet
General
Full URL
https://customerservice.starbucks.com/euf/assets/react/static/css/client.749c9408.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.29.96.215 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
Apache /
Resource Hash
19f14353a96ca068245474dee33dceca3effa145f832d2172357d7eb17a506cc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:29 GMT
Content-Encoding
gzip
Last-Modified
Wed, 14 Apr 2021 18:18:32 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
RNT-Time
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RNT-Machine
1.150
Cache-Control
max-age=900
Connection
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Accept-Ranges
bytes
Keep-Alive
timeout=15, max=100
Content-Length
4470
Expires
Wed, 27 Apr 2022 18:57:29 GMT
addthis_widget.js
s7.addthis.com/js/250/
353 KB
114 KB
Script
General
Full URL
https://s7.addthis.com/js/250/addthis_widget.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
184.30.24.121 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a184-30-24-121.deploy.static.akamaitechnologies.com
Software
nginx/1.15.8 /
Resource Hash
acd2f7ad78edeebad4b6b0fdd17ff57d81c3726c60fd5435ee8c5a0115d29403
Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

strict-transport-security
max-age=15724800; includeSubDomains
content-encoding
gzip
last-modified
Mon, 26 Oct 2020 18:11:48 GMT
server
nginx/1.15.8
etag
"5f971164-5834c"
vary
Accept-Encoding
x-distribution
99
content-type
application/javascript
cache-control
public, max-age=600
date
Wed, 27 Apr 2022 18:42:29 GMT
x-host
s7.addthis.com
content-length
116325
RightNow.js
customerservice.starbucks.com/euf/core/3.7/js/4.258/min/
310 KB
96 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/core/3.7/js/4.258/min/RightNow.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.29.96.215 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
Apache /
Resource Hash
9d2b8dc3696a7f4b1ef73de41cdcd60b1155477dc4cb9717da44d78944fe1447
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:29 GMT
Content-Encoding
gzip
Last-Modified
Fri, 07 Jan 2022 16:41:34 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
application/x-javascript
RNT-Time
D=12607 t=1651084949283549
RNT-Machine
0.74
Cache-Control
max-age=2592000
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bytes
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Expires
Fri, 27 May 2022 18:42:29 GMT
starbucks_uplifted.40a6df9a5e63f0f2f548b0e4b9c9e1e1.js
customerservice.starbucks.com/euf/generated/optimized/1650655724/templates/
28 KB
8 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1650655724/templates/starbucks_uplifted.40a6df9a5e63f0f2f548b0e4b9c9e1e1.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.29.96.215 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
Apache /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:29 GMT
Content-Encoding
gzip
Last-Modified
Fri, 22 Apr 2022 19:29:12 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
application/x-javascript
RNT-Time
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RNT-Machine
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Cache-Control
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Connection
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Accept-Ranges
bytes
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timeout=15, max=100
Content-Length
7955
Expires
Wed, 27 Apr 2022 18:57:29 GMT
autoload.js
customerservice.starbucks.com/euf/generated/optimized/1650655724/custom/
210 B
616 B
Script
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1650655724/custom/autoload.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.29.96.215 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
Apache /
Resource Hash
3cf1b36a00fbd88fa95beabf8d458001a2a42a7e69a51eee82f0548125217cd2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:29 GMT
Content-Encoding
gzip
Last-Modified
Fri, 22 Apr 2022 19:29:06 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
application/x-javascript
RNT-Time
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RNT-Machine
0.80
Cache-Control
max-age=900
Connection
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Accept-Ranges
bytes
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timeout=15, max=94
Content-Length
166
Expires
Wed, 27 Apr 2022 18:57:29 GMT
ga.js
ssl.google-analytics.com/
45 KB
17 KB
Script
General
Full URL
https://ssl.google-analytics.com/ga.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 13 Apr 2022 21:02:38 GMT
server
Golfe2
age
5670
date
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vary
Accept-Encoding
content-type
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cache-control
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cross-origin-resource-policy
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alt-svc
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content-length
17168
expires
Wed, 27 Apr 2022 19:07:59 GMT
SodoSans.woff
customerservice.starbucks.com/euf/generated/optimized/1650655724/themes/sbux-uplift/
36 KB
36 KB
Font
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1650655724/themes/sbux-uplift/SodoSans.woff
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1650655724/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.29.96.215 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
Apache /
Resource Hash
3985c3a1e01219a0d0b35015ee6d55de1d22313935a155dfaa014fd3b9f2f85b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/euf/generated/optimized/1650655724/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Origin
https://customerservice.starbucks.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:29 GMT
Last-Modified
Thu, 15 Apr 2021 01:20:11 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
application/x-font-woff
RNT-Time
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RNT-Machine
1.149
Cache-Control
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Connection
Keep-Alive
Accept-Ranges
bytes
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timeout=15, max=97
Content-Length
36548
Expires
Wed, 27 Apr 2022 18:57:29 GMT
moatframe.js
z.moatads.com/addthismoatframe568911941483/
2 KB
1 KB
Script
General
Full URL
https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.102.30.13 Milan, Italy, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a104-102-30-13.deploy.static.akamaitechnologies.com
Software
AmazonS3 /
Resource Hash
05090f9390f5bc0cd23fe5f432037cc92d7cbce1ced9bfe8faf3d1c9abae85cd

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Wed, 27 Apr 2022 18:42:29 GMT
content-encoding
gzip
last-modified
Fri, 08 Nov 2019 20:13:52 GMT
server
AmazonS3
x-amz-request-id
E880451BA994640A
etag
"f14b4e1f799b14f798a195f43cf58376"
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
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accept-ranges
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content-length
948
x-amz-id-2
g48kfJZ1LDfwCY+hKucKHwOEQccxMwTRQc86H8DNT9MI1VyS34GvzBN90qGYIKnsTc9op8vunqY=
collect
stats.g.doubleclick.net/r/
Redirect Chain
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1388105719&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UT...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=78143553.1651084950&jid=2055711049&_v=5.7.2&z=1388105719
35 B
430 B
Image
General
Full URL
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=78143553.1651084950&jid=2055711049&_v=5.7.2&z=1388105719
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Server
2a00:1450:400c:c0c::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Wed, 27 Apr 2022 18:42:29 GMT
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
35
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Wed, 27 Apr 2022 18:42:29 GMT
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
location
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content-type
text/html; charset=UTF-8
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
368
expires
Fri, 01 Jan 1990 00:00:00 GMT
acs.js
www.rnengage.com/api/1/javascript/ Frame 0ED1
5 KB
3 KB
Script
General
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.89.41.163 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-89-41-163.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:30 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.34
Connection
keep-alive
Content-Length
2498
Expires
Thu, 28 Apr 2022 22:57:09 GMT
e.js
www.rnengage.com/api/e/ca52053/ Frame 0ED1
175 B
551 B
Script
General
Full URL
https://www.rnengage.com/api/e/ca52053/e.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.89.41.163 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-89-41-163.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
ff09600739b992eeb97c68b27e45da8f4441144196c4332e971c14c1ceb18429

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:31 GMT
ETag
qcMjz8TT
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.34
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Wed, 04 May 2022 17:40:16 GMT
svgPaths.svg
customerservice.starbucks.com/euf/assets/react/
5 KB
6 KB
XHR
General
Full URL
https://customerservice.starbucks.com/euf/assets/react/svgPaths.svg
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
192.29.96.215 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
Apache /
Resource Hash
284e168002d29aaf5893731068327b816e411b3d5cc9911d5d578cd0926db36d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Wed, 27 Apr 2022 18:42:30 GMT
Last-Modified
Tue, 27 Apr 2021 21:14:19 GMT
Server
Apache
Strict-Transport-Security
max-age=31536000
Content-Type
image/svg+xml
RNT-Time
D=2338 t=1651084950303181
RNT-Machine
1.148
Cache-Control
max-age=900
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=92
Content-Length
5285
Expires
Wed, 27 Apr 2022 18:57:30 GMT
_ate.track.config_resp
v1.addthisedge.com/live/boost/starbucks/
166 B
325 B
Script
General
Full URL
https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
184.30.24.121 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a184-30-24-121.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
4cf8b4da854cac70fb514c2d255e93904353bda1fcc7229de2f59d5971d83028

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Wed, 27 Apr 2022 18:42:30 GMT
content-encoding
gzip
etag
659743217
vary
Accept-Encoding
content-type
application/javascript;charset=utf-8
cache-control
public, max-age=28, s-maxage=86400
content-disposition
attachment; filename=1.txt
content-length
154
300lo.json
m.addthis.com/live/red_lojson/
90 B
250 B
Script
General
Full URL
https://m.addthis.com/live/red_lojson/300lo.json?si=62698e9585a2e567&bkl=0&bl=1&pdt=2650&sid=62698e9585a2e567&pub=starbucks&rev=v8.28.8-wp&ln=en&pc=men&cb=0&ab=-&dp=customerservice.starbucks.com&fp=app%2Fcontact%2Fask%2F&fr=&of=0&pd=0&irt=0&vcl=0&md=0&ct=1&tct=0&abt=0&cdn=0&pi=1&rb=0&gen=100&chr=UTF-8&mk=Starbucks%2CStarbucks%20Coffee%20Company%2CStarbucks.com%2CStarbucks%20Corporation%2CStarbuck%2CSBUX%2CSeattle%2CSeattle%E2%80%99s%20Best%2CSeattle%E2%80%99s%20Best%20Coffee%2CSBC%2CPike%20Place%2CCoffee%2CCoffee%20Beans%2CWhole%20Bean%2CInstant%20Coffee%2CVia&colc=1651084950232&jsl=32&uvs=62698e95db59896d000&skipb=1&callback=addthis.cbs.jsonp__234243040620802030
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
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Response headers

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Response headers

Date
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Last-Modified
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Server
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Response headers

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Accept-Encoding
X-Cache
HIT
x-tw-cdn
VZ
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43 B
334 B
Image
General
Full URL
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Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.244.42.136 , United States, ASN13414 (TWITTER, US),
Reverse DNS
Software
tsa_o /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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https://customerservice.starbucks.com/
User-Agent
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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
status
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x-twitter-response-tags
BouncerCompliant
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x-xss-protection
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x-response-time
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pragma
no-cache
last-modified
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server
tsa_o
x-frame-options
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strict-transport-security
max-age=631138519
content-type
image/gif;charset=utf-8
cache-control
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expires
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Full URL
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Protocol
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Reverse DNS
Software
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Resource Hash
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Request headers

accept-language
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User-Agent
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Response headers

Content-Type
image/svg+xml
like.php
www.facebook.com/v2.6/plugins/ Frame 774A
Redirect Chain
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49 KB
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Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js?hash=dddfa2bd30d96c99e2dec3ea1412d825
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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X-Xss-Protection 0

Request headers

Referer
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Response headers

alt-svc
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cache-control
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content-encoding
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content-type
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cross-origin-opener-policy
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document-policy
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expires
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alt-svc
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content-length
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content-type
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date
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location
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646 B
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General
Full URL
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Requested by
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Protocol
H2
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Server
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Response headers

date
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x-content-type-options
nosniff
content-md5
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document-policy
force-load-at-top
cross-origin-resource-policy
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content-type
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524 KB
137 KB
XHR
General
Full URL
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Requested by
Host: www.facebook.com
URL: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df2e28417ec877b8%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff2670b106974964%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97&_rdc=1&_rdr
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f02d:100:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
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Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

date
Wed, 27 Apr 2022 18:42:31 GMT
content-encoding
br
x-content-type-options
nosniff
content-md5
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vary
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content-type
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access-control-allow-origin
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cache-control
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expires
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cavalry_endpoint.php
www.facebook.com/common/ Frame 774A
67 B
105 B
Image
General
Full URL
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Server
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Reverse DNS
Software
/
Resource Hash
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Name Value
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Request headers

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Response headers

content-security-policy
default-src data: blob: 'self' https://*.fbsbx.com 'unsafe-inline' *.facebook.com 'unsafe-eval' *.fbcdn.net;script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.google.com 127.0.0.1:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self' connect.facebook.net;style-src fonts.googleapis.com *.fbcdn.net data: *.facebook.com 'unsafe-inline';connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net wss://*.facebook.com:* wss://*.whatsapp.com:* wss://*.fbcdn.net attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self' wss://gateway.facebook.com wss://edge-chat.facebook.com wss://snaptu-d.facebook.com wss://kaios-d-test.facebook.com/ wss://kaios-d.facebook.com/ v.whatsapp.net *.fbsbx.com *.fb.com;font-src data: *.gstatic.com *.facebook.com *.fbcdn.net *.fbsbx.com;img-src *.fbcdn.net *.facebook.com data: https://*.fbsbx.com *.tenor.co media.tenor.com facebook.com *.cdninstagram.com fbsbx.com fbcdn.net *.giphy.com connect.facebook.net *.carriersignal.info blob: android-webview-video-poster: googleads.g.doubleclick.net www.googleadservices.com *.whatsapp.net *.fb.com *.oculuscdn.com;media-src *.cdninstagram.com blob: *.fbcdn.net *.fbsbx.com www.facebook.com *.facebook.com https://*.giphy.com data:;frame-src *.doubleclick.net *.google.com *.facebook.com www.googleadservices.com *.fbsbx.com fbsbx.com data: www.instagram.com *.fbcdn.net https://paywithmybank.com;worker-src blob: *.facebook.com data:;block-all-mixed-content;upgrade-insecure-requests;
content-encoding
br
x-content-type-options
nosniff
document-policy
force-load-at-top
content-security-policy-report-only
default-src data: blob: 'self' https://*.fbsbx.com 'unsafe-inline' *.facebook.com 'unsafe-eval' *.fbcdn.net;script-src *.facebook.com *.fbcdn.net *.facebook.net *.google-analytics.com *.google.com 127.0.0.1:* 'unsafe-inline' 'unsafe-eval' blob: data: 'self' connect.facebook.net;style-src fonts.googleapis.com *.fbcdn.net data: *.facebook.com 'unsafe-inline';connect-src *.facebook.com facebook.com *.fbcdn.net *.facebook.net wss://*.facebook.com:* wss://*.whatsapp.com:* wss://*.fbcdn.net attachment.fbsbx.com ws://localhost:* blob: *.cdninstagram.com 'self' wss://gateway.facebook.com wss://edge-chat.facebook.com wss://snaptu-d.facebook.com wss://kaios-d-test.facebook.com/ wss://kaios-d.facebook.com/ v.whatsapp.net *.fbsbx.com *.fb.com;font-src data: *.gstatic.com *.facebook.com *.fbcdn.net *.fbsbx.com;img-src *.fbcdn.net *.facebook.com data: https://*.fbsbx.com *.tenor.co media.tenor.com facebook.com *.cdninstagram.com fbsbx.com fbcdn.net *.giphy.com connect.facebook.net *.carriersignal.info blob: android-webview-video-poster: googleads.g.doubleclick.net www.googleadservices.com *.whatsapp.net *.fb.com *.oculuscdn.com;media-src *.cdninstagram.com blob: *.fbcdn.net *.fbsbx.com www.facebook.com *.facebook.com https://*.giphy.com data:;frame-src *.doubleclick.net *.google.com *.facebook.com www.googleadservices.com *.fbsbx.com fbsbx.com data: www.instagram.com *.fbcdn.net https://paywithmybank.com;worker-src blob: *.facebook.com data:;report-uri https://www.facebook.com/csp/reporting/?minimize=0;
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-xss-protection
0
pragma
no-cache
x-fb-debug
cHU9y5a1PdJbvvhrtQmndcT6Y+kbUDH0Bft3jkr2gVM5v5cW9DEJR6/R1GXAe/x6ka4zZfKNh2vAeJA1poxcfw==
cross-origin-embedder-policy-report-only
require-corp;report-to="coep_report"
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
DENY
date
Wed, 27 Apr 2022 18:42:31 GMT
strict-transport-security
max-age=15552000; preload
report-to
{"max_age":86400,"endpoints":[{"url":"https:\/\/www.facebook.com\/browser_reporting\/?minimize=0"}],"group":"coep_report"}
content-type
image/png
vary
Accept-Encoding
cache-control
private, no-store, no-cache, must-revalidate
x-fb-rlafr
0
priority
u=3,i
expires
Sat, 01 Jan 2000 00:00:00 GMT
r
www.rnengage.com/api/1/ Frame 0ED1
43 B
230 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=YH5Hm3hNR&s=1L2CfDDp&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=21.11.0.1-b258-sp4&e=qcMjz8TT&%230:redirectCount=0&%230:navType=0&%231:redirectCount=0&%231:navType=0&a=script-page,view&n=script-page,response,i,593|script-page,load,i,4447
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.89.41.163 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-89-41-163.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Pragma
No-cache
RNT-Machine
0.33
Cache-Control
No-store
Connection
keep-alive
Date
Wed, 27 Apr 2022 18:42:31 GMT
Content-Length
43
Content-Type
image/gif
ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/
0
0

ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ Frame
0
0
Preflight
General
Full URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
138.1.33.95 -, , ASN (),
Reverse DNS
Software
Apache /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000 max-age=31536000

Request headers

Accept
*/*
Access-Control-Request-Headers
rnt_referrer
Access-Control-Request-Method
GET
Origin
https://customerservice.starbucks.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
RNT_REFERRER,X-Requested-With
Access-Control-Allow-Methods
GET, POST
Access-Control-Allow-Origin
https://customerservice.starbucks.com
Access-Control-Max-Age
86400
Cache-Control
public, s-maxage=12, max-age=12
Connection
Keep-Alive
Content-Length
182
Content-Type
application/json
Date
Wed, 27 Apr 2022 18:42:43 GMT
Keep-Alive
timeout=15, max=49
RNT-CMachine
0.31
RNT-CTime
D=292944 t=1651084963210636
RNT-Machine
0.66
RNT-Time
D=290451 t=1651084963212110
Server
Apache
Strict-Transport-Security
max-age=31536000 max-age=31536000
Vary
Accept-Encoding

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
s7.addthis.com
URL
https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Domain
starbucksweb.widget.custhelp.com
URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink

Verdicts & Comments Add Verdict or Comment

64 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| 5 object| 6 object| oncontextlost object| oncontextrestored function| structuredClone function| getScreenDetails function| initSdk function| newSession function| chatBegan object| e function| t function| WebSDK object| _gaq object| pageTracker function| sendTrackEvent object| YUI_config function| atwpjp string| _atd function| _euc function| _duc object| _atc string| _atr object| addthis string| addthis_pub function| emdot object| _ate object| _adr object| addthis_conf function| addthis_open function| addthis_close function| addthis_sendto object| _gat object| gaGlobal boolean| __@@##MUH function| YUI object| RightNow function| EJS object| _rnq string| _yuid object| Custom object| addthis_config string| pPath string| tPath string| fPath object| xmlhttp object| client function| doStuff object| addthis_share function| scanline object| regex object| line string| passthrough function| __orig__fbAsyncInit function| fbAsyncInit object| FB object| __twttrll object| twttr object| __twttr object| Bots

10 Cookies

Domain/Path Name / Value
customerservice.starbucks.com/ Name: cp_session
Value: fUmHcCEWrXg4_Dv9CLZ3bchNzpTGVNQZ6ythKo~NJ5Ti_aW~tDYcYgWxZ7ePSQEXrICuUdtCredepo9UpU1vK37v14HhjkZFJ9SKEfWFyVzXufIykbSPVWLW2TSdYhGfuP0OTG0hxVNoHtxqouE1CAdwkDbjIkYjms2iByO47oW4v1vmBVSbUMokLwPb7xSImQgGaNO7mZOeTEbRaY8hev9prIyt9R2Ec~o_fM~2G6Y1NF_THe8X4QkYYYG2DIajbImMBDpPiwDQmLDu75RNrVeoMMHcTu6TxMn6YH15kj897Y8PLHObhSHy4NHC~fxUKjvs~_QMeRphirm1yzW2mDang6XE48tMfiZiRAavqOT5CgC8M8EIvZLJuuHCBvQxFJCb3dtuV7jKdmMNkbiQEOmKXs2Kf0FP5N285DGUJxaZnHNQaEUqAZ4Z69wHul5hhQiCIVblVdojlvdBzZ7JEvbj5wxtkChqlC9htHtDA0uQ4g6KtmaEGv5w!!
.starbucks.com/ Name: __utma
Value: 246673883.78143553.1651084950.1651084950.1651084950.1
.starbucks.com/ Name: __utmc
Value: 246673883
.starbucks.com/ Name: __utmz
Value: 246673883.1651084950.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
.starbucks.com/ Name: __utmt
Value: 1
.starbucks.com/ Name: __utmb
Value: 246673883.1.10.1651084950
customerservice.starbucks.com/ Name: __atuvc
Value: 1%7C17
customerservice.starbucks.com/ Name: __atuvs
Value: 62698e95db59896d000
.addthis.com/ Name: uvc
Value: 1%7C17
.addthis.com/ Name: loc
Value: MDAwMDBFVURFTlcyMzIyMTg4ODAwMjAwMDBDSA==

2 Console Messages

Source Level URL
Text
network error URL: https://www.starbucks.com/static/js/library/modernizr.custom.js
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://s3.amazonaws.com/ki.js/18853/40C.js
Message:
Failed to load resource: the server responded with a status of 403 (Forbidden)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

connect.facebook.net
customerservice.starbucks.com
m.addthis.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
starbucksweb.widget.custhelp.com
static.xx.fbcdn.net
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
virtualassistant-nonprod.starbucks.com
web.facebook.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
s7.addthis.com
starbucksweb.widget.custhelp.com
104.102.30.13
104.244.42.136
104.89.41.163
104.90.160.208
137.117.44.201
138.1.33.95
184.30.24.121
192.29.96.215
2606:2800:234:59:254c:406:2366:268c
2a00:1450:4001:82f::2008
2a00:1450:400c:c0c::9d
2a03:2880:f01c:800e:face:b00c:0:2
2a03:2880:f02d:100:face:b00c:0:3
2a03:2880:f11c:8083:face:b00c:0:25de
52.217.65.118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