www.logicmonitor.com Open in urlscan Pro
141.193.213.21  Public Scan

Submitted URL: https://go.logicmonitor.com/u/ODE4LUJVRy01MjcAAAGRiP5OGfE1gw_3GLD4Ufo6rI3SzVDY5Pvu9RGWZuPbiPzMAC32lD9X6ZBlPygRlBX8kX2aq3o=
Effective URL: https://www.logicmonitor.com/privacy/policy?mkt_tok=ODE4LUJVRy01MjcAAAGRiP5OGVyzQDr5z1rlzaBc5ih1EhPs6rZYC734D7jCcK7DBWOpHYAkQ...
Submission: On February 27 via manual from IN — Scanned from DE

Form analysis 5 forms found in the DOM

<form class="mktoForm mktoHasWidth mktoLayoutLeft" data-formid="2893" data-href="https://www.logicmonitor.com/signup-confirmation" data-forminstance="site-wide-card-modal" data-formtype="basic" id="" novalidate="novalidate" data-styles-ready="true">
  <style type="text/css"></style>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol">
      <div class="mktoOffset"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="FirstName_17090332395690.514768448470994" id="LblFirstName" class="mktoLabel mktoHasWidth">
          <div class="mktoAsterix">*</div>
          <div><br></div>
        </label>
        <div class="mktoGutter mktoHasWidth"></div><input id="FirstName_17090332395690.514768448470994" name="FirstName" placeholder="First Name" maxlength="113" aria-labelledby="LblFirstName InstructFirstName" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoFieldDescriptor mktoFormCol">
      <div class="mktoOffset"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="LastName_17090332395690.514768448470994" id="LblLastName" class="mktoLabel mktoHasWidth">
          <div class="mktoAsterix">*</div>
          <div><br></div>
        </label>
        <div class="mktoGutter mktoHasWidth"></div><input id="LastName_17090332395690.514768448470994" name="LastName" placeholder="Last Name" maxlength="113" aria-labelledby="LblLastName InstructLastName" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol">
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      <div class="mktoFieldWrap mktoRequiredField"><label for="Company_17090332395690.514768448470994" id="LblCompany" class="mktoLabel mktoHasWidth">
          <div class="mktoAsterix">*</div>
          <div><br></div>
        </label>
        <div class="mktoGutter mktoHasWidth"></div><input id="Company_17090332395690.514768448470994" name="Company" placeholder="Company" maxlength="240" aria-labelledby="LblCompany InstructCompany" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructCompany" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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    <div class="mktoFieldDescriptor mktoFormCol">
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      <div class="mktoFieldWrap mktoRequiredField"><label for="Email_17090332395690.514768448470994" id="LblEmail" class="mktoLabel mktoHasWidth">
          <div class="mktoAsterix">*</div>
          <div><br></div>
        </label>
        <div class="mktoGutter mktoHasWidth"></div><input id="Email_17090332395690.514768448470994" name="Email" placeholder="Work Email Address" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email"
          class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol">
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      <div class="mktoFieldWrap mktoRequiredField"><label for="Phone_17090332395690.514768448470994" id="LblPhone" class="mktoLabel mktoHasWidth">
          <div class="mktoAsterix">*</div>
          <div><br></div>
        </label>
        <div class="mktoGutter mktoHasWidth"></div><input id="Phone_17090332395690.514768448470994" name="Phone" placeholder="Phone Number" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel"
          class="mktoField mktoTelField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructPhone" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="Lead_Source_Method__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="web form">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="FormName__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="ftr">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="Referrer_URL__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="~">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="Website_First_Visit_Date__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="2024-02-27T11:27:18.795Z">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="GCLID__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="null">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="MKTG_Landing_Page__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="www.logicmonitor.com/privacy/policy">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="Analytics_Id__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="MKTG_Split_Tests__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="2022_december_shortened_form">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="Most_Recent_Campaign__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Campaign__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Content__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Medium__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="direct-website-form">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Term__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
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  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Program__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Theme__c_lead" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Solution__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Type__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Campaign__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="logicmonitor">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Content__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="na">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Medium__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="direct">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="direct">
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  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Term__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="na">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Program__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
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  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Solution__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
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  <div class="mktoFormRow"><input type="hidden" name="hpot" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="MKTG_Most_Recent_Lead_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="direct-website-form">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Theme__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="MKTG_Most_Recent_Lead_Source__c_account" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="MKTG_Page_Language__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="MKTG_Most_Recent_Lead_Source_Detail__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="Direct Website Form: ftr">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFormCol">
      <div class="mktoOffset mktoHasWidth"></div>
      <div class="mktoFieldWrap">
        <div class="mktoHtmlText mktoHasWidth">Your <a href="https://www.logicmonitor.com/privacy-policy/" target="_blank" title="privacy" id="">privacy</a> is important to us.</div>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="vwouuid" class="mktoField mktoFieldDescriptor mktoFormCol" value="vwo_uuid">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="Google_Ad_Group_ID__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="na">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="Google_Campaign_ID__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="na">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoButtonRow"><span class="mktoButtonWrap mktoNative"><button type="submit" class="mktoButton">Start Your Trial</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor" value="2893"><input
    type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="818-BUG-527">
</form>

GET https://www.logicmonitor.com/

<form role="search" method="get" action="https://www.logicmonitor.com/">
  <label class="" for="search">Search:</label>
  <input type="search" id="search" name="s" required="" placeholder="e.g. Network Monitoring" autocomplete="off" autocorrect="off" autocapitalize="off" spellcheck="false">
  <input type="hidden" id="category" name="search_category" value="post|page|resource|integration|support|releasenote">
  <input type="hidden" id="back-link" name="search_back_link" value="/privacy/policy?mkt_tok=ODE4LUJVRy01MjcAAAGRiP5OGVyzQDr5z1rlzaBc5ih1EhPs6rZYC734D7jCcK7DBWOpHYAkQvOdadlYnHZpsVjLFJcsR0sjqTw8kQHr1WDkH6PpoTkn4c7mIic2__27qRU">
  <input type="submit" class="search-submit" value="Search">
</form>

<form class="mktoForm mktoHasWidth mktoLayoutLeft" data-formid="2893" data-href="https://www.logicmonitor.com/signup-confirmation" data-forminstance="site-wide-modal" data-formtype="basic" id="" novalidate="novalidate" data-styles-ready="true">
  <style type="text/css"></style>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol">
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          <div class="mktoAsterix">*</div>
          <div><br></div>
        </label>
        <div class="mktoGutter mktoHasWidth"></div><input id="FirstName_17090332417570.6842323664527026" name="FirstName" placeholder="First Name" maxlength="113" aria-labelledby="LblFirstName InstructFirstName" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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    <div class="mktoFieldDescriptor mktoFormCol">
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      <div class="mktoFieldWrap mktoRequiredField"><label for="LastName_17090332417570.6842323664527026" id="LblLastName" class="mktoLabel mktoHasWidth">
          <div class="mktoAsterix">*</div>
          <div><br></div>
        </label>
        <div class="mktoGutter mktoHasWidth"></div><input id="LastName_17090332417570.6842323664527026" name="LastName" placeholder="Last Name" maxlength="113" aria-labelledby="LblLastName InstructLastName" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
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          <div class="mktoAsterix">*</div>
          <div><br></div>
        </label>
        <div class="mktoGutter mktoHasWidth"></div><input id="Company_17090332417570.6842323664527026" name="Company" placeholder="Company" maxlength="240" aria-labelledby="LblCompany InstructCompany" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructCompany" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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    <div class="mktoFieldDescriptor mktoFormCol">
      <div class="mktoOffset"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Email_17090332417570.6842323664527026" id="LblEmail" class="mktoLabel mktoHasWidth">
          <div class="mktoAsterix">*</div>
          <div><br></div>
        </label>
        <div class="mktoGutter mktoHasWidth"></div><input id="Email_17090332417570.6842323664527026" name="Email" placeholder="Work Email Address" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email"
          class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
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          <div><br></div>
        </label>
        <div class="mktoGutter mktoHasWidth"></div><input id="Phone_17090332417570.6842323664527026" name="Phone" placeholder="Phone Number" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel"
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    </div>
    <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
  </div>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="Referrer_URL__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="~">
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  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
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  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Theme__c_lead" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Solution__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="MKTG_UTM_Type__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Campaign__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="logicmonitor">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Content__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="na">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Medium__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="direct">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="direct">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Term__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="na">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Program__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Solution__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Type__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="hpot" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="MKTG_Most_Recent_Lead_Source__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="direct-website-form">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="First_Touch_UTM_Theme__c" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="MKTG_Most_Recent_Lead_Source__c_account" class="mktoField mktoFieldDescriptor mktoFormCol" value="">
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PRIVACY POLICY




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LAST UPDATED: MARCH 2023

 

This privacy policy (this “Policy”) describes the privacy practices of
LogicMonitor, Inc. and its affiliates (“LogicMonitor,” “we,” “our,” or “us”) and
applies to the personal information that LogicMonitor collects and processes
from people who visit our websites, including https://www.logicmonitor.com/ and
https://communities.logicmonitor.com (the “Sites”), our mobile applications
(“Apps”), and through any other websites, pages, features, or content owned and
operated by LogicMonitor that directs to this Policy (collectively, including
the Sites and Apps, the “Services”).  We respect the privacy of the visitors to
our digital properties and the users of our products and services, and we are
committed to protecting it through our compliance with this Policy.  Your trust
is important to us, and we ensure that your personal information is protected
and that you have complete transparency with respect to LogicMonitor’s privacy
practices.

Please note that you may be entitled to additional protections if you are a
resident of California, the European Union, and certain other jurisdictions.
Please see our California Privacy Addendum and EEA Privacy Addendum for further
information. In addition, when we provide the Services under contract with an
organization (for example, your employer), that organization controls the
information processed by the Services.  This Policy does not apply to the extent
that we process personal information in the role of a processor on behalf of
such organizations, in which case the Data Processing Addendum to our Terms of
Service applies.

By using our Services, you understand and agree that collection and use of your
personal information will be made in accordance with this Privacy Policy and our
Terms of Use, available here.  If you do not feel comfortable with any part of
this Privacy Policy, please discontinue use of the Services or engaging with
LogicMonitor immediately.

Contents



 1.  How do we collect information from you?
 2.  What type of information is collected from you?
 3.  How is your information used?
 4.  When do we disclose your information?
 5.  Your choices
 6.  How you can access and update your information
 7.  Security measures
 8.  Retention
 9.  Use of “cookies” and other tracking technologies
 10. Targeted advertising
 11. Your California privacy rights
 12. Additional disclosures for data subjects in the EEA, the U.K. and
     Switzerland
 13. How we respond to do not track signals
 14. Links to other websites
 15. Children
 16. Changes to this Policy
 17. Applicant privacy practices
 18. Contact us

 

 1. HOW DO WE COLLECT INFORMATION FROM YOU?

LogicMonitor may obtain information about you by various means, as described
more fully below.

Information We Collect Directly from You

Most commonly this is when you use our Sites,
including https://www.logicmonitor.com/ , https://community.logicmonitor.com/
(the “Community”), and any others that link to this Policy that we maintain.
Also, we may collect information about you when you:

 * Post on the Community
 * Visit us at trade shows and events
 * Register or attend our webinars
 * Click-through our online advertisements
 * Apply for a job (Please see our separate notice for applicants)
 * Sign up for our services (e.g., in your capacity as a representative of your
   business)
 * Contact us, including through our chat feature, with an inquiry, for
   troubleshooting, or for any other purpose
 * Post on our social media pages

Information We Obtain from Other Sources

We also collect information about you from the following sources:

 * Channel Partners (Resellers, Distributors):We collect information about you
   from our channel partners (including Resellers and Distributors), who share
   information about prospects with us so that we may offer our products and
   services to those prospects.
 * Lead generation tools:We collect information from lead generation tools,
   including ones through which we purchase prospect lists, and understand that
   they have attained required consent, where required by applicable law, to
   collect your personal information and share that information with us.
 * Other Portfolio Companies:Where permitted by applicable law, our investors,
   or other portfolio companies within our investors’ portfolio, and our
   affiliates, may provide us with business contact information if they believe
   that our products might be of interest to you.

 

Information We Collect Automatically

As you navigate through and interact with our Services, we may use automatic
data collection technologies to collect certain information about your
equipment, browsing actions and patterns, including:

Information About Your Use of the Services: When you browse our Site, our
systems automatically collect information such as your web request, Internet
Protocol (“IP”) address, browser type, browser language, domain names, referring
and exit pages and URLs, platform type, pages viewed and the order of these page
views, the amount of time spent on particular pages, and the date and time of
your request.

Device Information: If you access the Services through a mobile device (e.g., a
smart phone or tablet), we may be able to identify the general location of your
mobile device, your mobile device’s brand, model, operating system, resolution,
screen size, system version, mobile network information, and your mobile
device’s advertising ID.

 2. WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?

We may collect the following information:

 * Biographical and contact information:Your name, company, job title, email
   address, phone number.
 * User Posts: Any information or content you post to the Community.
 * Usage Information:Your IP address, device identifier, and page you clicked
   before coming to our Services, information regarding what pages you accessed
   and when.
 * Device Information:Data about the devices you use to access the Services
   (such as mobile device identifiers, MAC addresses, hardware model, operating
   system and version, and browser type and version).
 * Purchase History/Customer Records:We obtain information about your purchase
   of products from us.
 * Profiles:We may analyze information about the products that you have
   purchased from us, or your behavior online, to identify products and services
   that we believe may be of interest to you.
 * Audio:We may record calls with you for quality assurance, training, and
   analytics purposes.

 3. HOW IS YOUR INFORMATION USED?

We may use your information for the following commercial and business purposes:

 * Transactional purposes,such as providing the requested Services.
 * To provide the Community, including to allow you to interact with other users
   and share information about your use of LogicMonitor products and services.
 * Customer service,such as responding to your inquiries.
 * Communication,such as responding to your requests for assistance or relevant
   updates.
 * Marketing,such as to providing you with promotions we are offering, offering
   educational information, to inviting you to events, telling you about our
   products, and engaging in targeted advertising, subject to local
   requirements.
 * Administration,such as managing our inventory, maintaining our Services,
   including debugging and repairing.
 * Evaluating use of our Services,including which features of our Services are
   of most interest and for internal use and Services improvement.
 * Research and development,such as improving our Services and products, and
   asking your opinion about our products and the market.
 * Legal compliance,such as responding to a subpoena or court order.
 * Security, to maintain and increase the security of the Services, including to
   detect, investigate, and prevent fraud and other illegal activities from
   occurring, as well as to protect the rights and property of LogicMonitor, our
   customers, and third parties.
 * To protect our rights and interests and that of other users.
 * For analytics purposes, to assist us in determining what products and
   services are of interest to consumers, to improve our products, to determine
   segments of persons that might be interested in our products and Services.
 * For additional purposes as described to you at the time the information is
   collected.

We may also aggregate or deidentify any information that we collect in
connection with our Services, such that the information is no longer personally
identifiable or attributable to you. We may use such aggregated or de-identified
information for our own legitimate business purposes without restriction.

 4. WHEN DO WE DISCLOSE YOUR INFORMATION?

We will not sell, share, or otherwise disclose your information for purposes
unrelated to those detailed in this Policy. To that end, we will take reasonable
precautions to allow access to your information to only our employees, agents,
contractors, or similar entities to the extent necessary for the purposes set
out in this Policy. We may share your information in the following ways:

 * Other Users in the Community. When you post content in the Community or
   interact with other users in the Community, we may share your information,
   such as your name and the content of your post, with other users in the
   Community.
 * Service Providers:We share your data with service providers that act on our
   behalf pursuant to our limited instructions. Some examples include parties
   that provide marketing support, credit card processing, website
   hosting/storage services providers, CRM services, analytics,
   videoconferencing, order fulfillment, email and postal delivery,
   authentication services, and cybersecurity and anti-fraud
 * Channel Partners (including Resellers, and Distributors):We may share
   information about you with these entities to assist us in providing a
   requested service to you.
 * As Necessary to Comply with Our Legal Obligations. If we are required to
   disclose or share your personal information to comply with any legal
   obligation or to enforce or apply our terms of use or to protect the rights,
   property or safety of our supporters and customers. We also may disclose your
   personal information when we believe it is necessary to do so to protect our
   rights and interests and the rights and interests of other persons. In these
   circumstances, we may disclose your information to law enforcement,
   regulators, governmental entities, or any other person or entity as may be
   necessary to fulfill this purpose.
 * Our Investors. We disclose aggregate data about the use of our products to
   our investors. In limited circumstances, and where permitted by law, we may
   disclose personal information, including business contact information, of
   entities that purchase our products to our investors where we believe it
   necessary to do so to protect our own rights and interests, the rights and
   interests of other persons, or where we believe that the entity may be
   interested in a product offered by a different portfolio company.
 * As Part of a Corporate Transaction. We may transfer your personal information
   to another entity as part of a sale of our business/assets or as part of any
   business restructuring, reorganization or other corporate transaction.
 * With Your Consent. When you provide your consent to share your information,
   we will share it in the way(s) you specify, including when you request it be
   shared with others.

 5. YOUR CHOICES

If you no longer wish to receive email marketing or telemarketing calls from us,
you may opt-out by following the instructions contained in the email (for
marketing by email) or by contacting us by email at privacy[at]logicmonitor.com
or by phone at 805-617-3884 (for any type of marketing). Please note that we may
continue to communicate transactional/informational messages to you by email or
phone about the products that you have purchased from us for service, product
updates, and related purposes.

 6. HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION

The accuracy of your information is important to us. If you would like to update
the personal information we hold to ensure its accuracy, please contact us by
email via privacy[at]logicmonitor.com or by writing to LogicMonitor, 820 State
St., 5th Floor, Santa Barbara, California 93101. Alternatively, you may contact
us by phone at 805-617-3884.

You also have the right to ask for a copy of your personal information held by
LogicMonitor. To exercise this right please contact us by any means noted above
or by submitting a request through our form available at
https://www.logicmonitor.com/data-subject-request.

 

 7. SECURITY MEASURES

The security of your personal information is of the utmost importance to us. We
have implemented and we continually maintain a variety of technical and
organizational measures to protect your personal information from unauthorized
access and against unlawful processing, accidental loss, destruction, and
damage. No measures, however, are 100% secure, and we recommend that you take
steps to also prevent inadvertent access to your personal information.

 8. RETENTION

Except as otherwise permitted or required by applicable law or regulation, we
retain your information only for as long as necessary to fulfill the purposes
for which it was collected, as required by law or to satisfy any legal or
reporting obligations, or as necessary to resolve disputes. To determine the
appropriate retention period for your information, we consider applicable legal
requirements, the amount, nature, and sensitivity of your information, the
potential risk of harm from unauthorized use or disclosure of your information,
and the purposes for which we process your information. Our service providers
will retain your information solely in accordance with our instructions and will
not retain your information longer than the periods mentioned above.

 9. USE OF “COOKIES” AND OTHER TRACKING TECHNOLOGIES

The websites operated by LogicMonitor use “cookies” – small text files stored on
a user’s computer for record-keeping purposes. By showing how and when visitors
use the Services, cookies help us see which areas are popular and which are not.
Many improvements and updates to our Services are based on data such as total
number of visitors, pages viewed, and information/documents downloaded. We use
the information from cookies and other tracking technologies to improve our
products and services as well as to provide services better tailored to our
users’ needs.

We use service providers such as Google Tag Manager to help us provide
advertisements that are tailored to you based on interests that you have
expressed on our websites or elsewhere (“Interest-Based Ads”). Any
advertisements served by Google, Inc., and affiliated companies may be
controlled using cookies. These cookies allow Google to display ads based on
your visits to these websites. Any tracking done by Google through cookies and
other mechanisms is subject to Google’s own privacy policies. You may decide
to opt-out of Google cookies by clicking here. Also, you can use Ads Settings to
manage the Google ads you see and opt out of interest-based ads delivered by
Google.

It is possible to switch off cookies by setting your browser preferences. Please
consult your browser’s documentation for details. We do not control third
parties’ collection or use of your information to serve interest-based
advertising. However, these third parties may provide you with ways to choose
not to have your information collected or used in this way. In addition, most
web browsers provide help pages relating to setting cookie preferences. More
information may be found for the following browsers here:

 * Google Chrome
 * Internet Explorer
 * Mozilla Firefox
 * Safari (Desktop)
 * Safari (Mobile)
 * Android Browser
 * Opera
 * Opera Mobile

We also may place trackers, through service providers, in the emails that we
send to you. These trackers help us determine whether the email was opened and
viewed and assist us in evaluating the overall success of our marketing
campaigns.

 10. TARGETED ADVERTISING

We use network advertisers to serve advertisements on our Services and on
non-affiliated websites or other media (e.g., social networking platforms). This
enables us and these network advertisers to target advertisements to you for
products and services in which you might be interested. Ad network providers,
advertisers, sponsors and/or traffic measurement services may use cookies,
JavaScript, web beacons (including clear GIFs), Flash LSOs, and other tracking
technologies to measure the effectiveness of their ads and to personalize
advertising content to you. These cookies and other technologies are governed by
each entity’s specific privacy policy, not this one. We may provide these
advertisers with information, including personal information, about you.

Users may opt out of many ad networks. For example, you may go to the Digital
Advertising Alliance (“DAA”) Consumer Choice Page for information about opting
out of interest-based advertising and their choices regarding having information
used by DAA companies. You may also go to the Network Advertising Initiative
(“NAI”) Consumer Opt-Out Page for information about opting out of interest-based
advertising and their choices regarding having information used by NAI members. 
To opt-out of data collection for interest-based advertising across mobile
applications by participating companies, download the DAA’s AppChoices mobile
application opt-out offering here:  https://youradchoices.com/appchoices. 
Residents of the European Union may opt-out of online behavioral advertising
served by the European Interactive Digital Advertising Alliance’s participating
member organizations by visiting https://www.youronlinechoices.eu/.

Opting out from one or more companies listed on the DAA Consumer Choice Page or
the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of
interest-based content or ads to you, but it does not mean you will no longer
receive any advertising through our Services or on other websites. You may
continue to receive advertisements, for example, based on the particular website
that you are viewing (i.e., contextually based ads). Also, if your browsers are
configured to reject cookies when you opt out on the DAA or NAI websites, your
opt out may not be effective. Additional information is available on the DAA’s
website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.

We may use third-party service providers to monitor and analyze the use of our
Services. Presently, we use Google Analytics. Google Analytics is a web
analytics service offered by Google LLC (“Google”) that tracks and reports site
traffic. For more information on the privacy practices of Google, please visit
the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en.
Google Analytics Opt-out Browser Add-on provides visitors with the ability to
prevent their data from being collected and used by Google Analytics, available
at: https://tools.google.com/dlpage/gaoptout.

 11. YOUR CALIFORNIA PRIVACY RIGHTS

Residents of the U.S. state of California may have additional rights under local
law.  If you are a resident of California, please see our California Privacy
Addendum, available at:
https://www.logicmonitor.com/california-privacy-addendum. 

 12. ADDITIONAL DISCLOSURES FOR DATA SUBJECTS IN THE EEA, THE U.K. AND
     SWITZERLAND

Residents of the European Economic Area (“EEA”), the United Kingdom and
Switzerland may have additional rights under local law.  If you are a resident
of one of these jurisdictions, please see our EEA Privacy Addendum, available
at:  https://www.logicmonitor.com/eea-privacy-addendum.

 13. HOW WE RESPOND TO DO NOT TRACK SIGNALS

Some browsers incorporate a ‘Do Not Track’ (DNT) feature that, when turned on,
signals to websites and online services that you do not wish to be tracked.
Because there is not yet an accepted standard for how to respond to browser DNT
signals, we do not currently respond to them except as specifically required by
law.

 14. LINKS TO OTHER WEBSITES

LogicMonitor’s websites may contain links to other websites run by other
organizations. This Policy applies only to our Services‚ so we encourage you to
read the privacy statements on the other websites you visit. We cannot be
responsible for the privacy policies and practices of other sites even if you
access them using links from our Services.

In addition, if you linked to our Services from a third-party site, we cannot be
responsible for the privacy policies and practices of the owners and operators
of that third-party site and recommend that you check the policy of that
third-party site.

 15. CHILDREN

LogicMonitor’s Services are not directed to individuals under the age of 16, and
we do not knowingly collect or sell the personal information of children under
16.

 16. CHANGES TO THIS POLICY

The date provided above indicates the last time we made changes to this Policy.
We may update this Policy from time to time to reflect changes in our personal
information processing practices or in applicable laws. We encourage you to look
for updates and changes to this Policy by checking this date when you access our
websites and mobile applications. In the event of a material change to this
Policy, we may also notify you directly via email or a notice on our Services.

 17. APPLICANT PRIVACY PRACTICES

We also maintain notices of our applicant privacy practices for residents
of U.S./California as well as our international locations, which describe our
obligations for handling the personal data of individuals that apply for
employment with LogicMonitor.  Where applicable, those notices may be found at
https://www.logicmonitor.com/legal.

 18. CONTACT US

Any questions regarding this Policy and our privacy practices should be sent by
email to privacy[at]logicmonitor.com or by writing to LogicMonitor, 820 State
St., 5th Floor, Santa Barbara, California 93101. Alternatively, you may contact
us by phone at 805-617-3884.

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