www.parkplacetechnologies.com Open in urlscan Pro
35.189.113.159  Public Scan

Form analysis
2 forms found in the DOM

<form id="mktoForm_1256" novalidate="novalidate" class="mktoForm mktoHasWidth mktoLayoutLeft" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 271px;">
  <style type="text/css">
    .mktoForm .mktoButtonWrap.mktoRound .mktoButton {
      color: #fff;
      border: 1px solid #a3bee2;
      -webkit-border-radius: 5px;
      -moz-border-radius: 5px;
      border-radius: 5px;
      background-color: #779dd5;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#779dd5), to(#5186cb));
      background-image: -webkit-linear-gradient(top, #779dd5, #5186cb);
      background-image: -moz-linear-gradient(top, #779dd5, #5186cb);
      background-image: linear-gradient(to bottom, #779dd5, #5186cb);
      padding: 0.4em 1em;
      font-size: 1em;
    }

    .mktoForm .mktoButtonWrap.mktoRound .mktoButton:hover {
      border: 1px solid #45638c;
    }

    .mktoForm .mktoButtonWrap.mktoRound .mktoButton:focus {
      outline: none;
      border: 1px solid #45638c;
    }

    .mktoForm .mktoButtonWrap.mktoRound .mktoButton:active {
      background-color: #5186cb;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#5186cb), to(#779dd5));
      background-image: -webkit-linear-gradient(top, #5186cb, #779dd5);
      background-image: -moz-linear-gradient(top, #5186cb, #779dd5);
      background-image: linear-gradient(to bottom, #5186cb, #779dd5);
    }
  </style>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 100px;">
          <div class="mktoAsterix">*</div>Email Address:
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" placeholder="Email" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email"
          class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoPlaceholder mktoPlaceholderFirstName"></div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoPlaceholder mktoPlaceholderLastName"></div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow"><input type="hidden" name="clientID" class="mktoField mktoFieldDescriptor mktoFormCol" value="GA1.2.1174587886.1714525942" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
  <div class="mktoButtonRow"><span class="mktoButtonWrap mktoRound" style="margin-left: 120px;"><button type="submit" class="mktoButton">Submit</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor"
    value="1256"><input type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor" value="453-QXV-002">
</form>

<form novalidate="novalidate" class="mktoForm mktoHasWidth mktoLayoutLeft" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); visibility: hidden; position: absolute; top: -500px; left: -1000px; width: 1600px;">
</form>

Text Content

BREAKING NEWS: Park Place Technologies has acquired Unitech's third-party
maintenance (TPM) business. The acquisition strengthens Park Place's position as
one of Brazil's largest TPM providers, expanding its reach in the world's
fifth-largest country. Find out more
BREAKING NEWS: Park Place Technologies has acquired Unitech's third-party
maintenance (TPM) business. The acquisition strengthens Park Place's position as
one of Brazil's largest TPM providers, expanding its reach in the world's
fifth-largest country. Find out more
BREAKING NEWS: Park Place Technologies has acquired Unitech's third-party
maintenance (TPM) business. The acquisition strengthens Park Place's position as
one of Brazil's largest TPM providers, expanding its reach in the world's
fifth-largest country. Find out more
BREAKING NEWS: Park Place Technologies has acquired Unitech's third-party
maintenance (TPM) business. The acquisition strengthens Park Place's position as
one of Brazil's largest TPM providers, expanding its reach in the world's
fifth-largest country. Find out more
BREAKING NEWS: Park Place Technologies has acquired Unitech's third-party
maintenance (TPM) business. The acquisition strengthens Park Place's position as
one of Brazil's largest TPM providers, expanding its reach in the world's
fifth-largest country. Find out more
‹›

 * EOSL Library
 * Blog
 * Careers
   * Careers
   * Students
 * Company
   * About Us
   * Our Leadership
   * Sustainability and ESG
   *     Sustainability
   *     Social Responsibility
   * Press Releases
   * In the News
   * Events
   * Locations
   * Service Locations Map
 * Contact Us
 * Customer Portal

English
 * Español
 * 日本語
 * Deutsch
 * Français
 * Dansk
 * Nederlands
 * Português Brasileiro
 * Italiano


 * Services
   Third Party Hardware Maintenance →
    * Storage Maintenance
    * Server Maintenance
    * Network Maintenance
    * NetSure+
   
   Infrastructure Managed Services →
    * Hardware Monitoring
    * Base Level Support
    * Plus Level Support
    * Full Level Support
   
   Professional Services →
    * Wireless Transformation
    * IT Asset Disposition
    * Storage & Data Migration
    * Data Center Relocation
    * Remote Hands
    * IMAC Services
    * IT Deployments
    * IT Staff Augmentation
   
   Sustainability Services →
    * Immersion Cooling Services

 * Products
   Entuity Software →
    * Network Discovery
    * Network Event Management System
    * Network Topology Mapping
    * Network Flow Analyzer
    * SurePath Application Monitoring
    * Entuity Tech Talks
    * Entuity Training Courses
    * Entuity Resources

 * Federal
    * Overview

 * Partners
    * Overview
    * Become a Partner

 * Resources
    * Case Studies
    * White Papers
    * Webinars
    * Podcasts
    * Infographics
    * Videos
    * All Resources
    * Ask the Engineer
   
   Featured Webinar
   IT as a Growth Accelerator: How Managed IT Can Free Up Resources for
   Innovation
   View Now

 * 
 * Get Started
 * 

 * Services
 * Third Party Hardware Maintenance
   Main Menu
   Third Party Hardware Maintenance
    * Storage Maintenance
    * Server Maintenance
    * Network Maintenance
    * NetSure+

 * Infrastructure Managed Services
   Main Menu
   Infrastructure Managed Services
    * Hardware Monitoring
    * Base Level Support
    * Plus Level Support
    * Full Level Support

 * Professional Services
   Main Menu
   Professional Services
    * Wireless Transformation
    * IT Asset Disposition
    * Storage & Data Migration
    * Data Center Relocation
    * Remote Hands
    * IMAC Services
    * IT Deployments
    * IT Staff Augmentation

 * Sustainability Services
   Main Menu
   Sustainability Services
    * Immersion Cooling Services

 * Products
 * Entuity Software
   Main Menu
   Entuity Software
    * Network Discovery
    * Network Event Management System
    * Network Topology Mapping
    * Network Flow Analyzer
    * SurePath Application Monitoring
    * Entuity Tech Talks
    * Entuity Training Courses
    * Entuity Resources

 * Federal
 * Federal Services
   Main Menu
   Federal Services
    * Overview

 * Resources
   Main Menu
   Resources
    * Case Studies
    * White Papers
    * Webinars
    * Podcasts
    * Infographics
    * Videos
    * All Resources
    * Ask the Engineer

 * Company
   Main Menu
   Company
    * About Us
    * Our Leadership
    * Sustainability and ESG
    * Press Releases
    * In the News
    * Events
    * Locations
    * Service Locations
    * Careers

 * Partners
   Main Menu
   Partners
    * Overview
    * Become a Partner

 * EOSL
   Main Menu
   EOSL
    * End of Life / End of Service Life

 * Knowledge Center
   Main Menu
   Knowledge center
    * Entuity Documentation

 * Customers
   Main Menu
   customers
    * Customer Portal
    * Supplier Business Classification
    * Supplier Code of Conduct
    * Supplier Diversity Program
    * UK Gender Pay Gap Report

Get Started



THIRD PARTY MAINTENANCE

Put the Power of the World’s Largest TPM to Work For You.

Home » Third Party Maintenance


NEXT-GEN DATA CENTER SUPPORT

DATA CENTER HARDWARE MAINTENANCE

What’s next-gen support? It’s an altogether new tier of maintenance for storage
maintenance, server support and network hardware support.

One that’s unmatched by ordinary TPMs and even the OEMs. It’s proactive
monitoring, 24/7 L3 support, self-service via a mobile app, the industry’s only
First-Time Fix™ Guarantee and more.


 * Storage Maintenance
   Dell EMC, HPE, Hitachi, IBM, Lenovo, NetApp, Overland Storage, Pure Storage,
   Sun Oracle, Supermicro
   
 * Server Maintenance
   Brocade, Cisco, Dell EMC, Fujitsu, HPE, Hitachi, IBM, Lenovo, Sun Oracle,
   Supermicro
   
 * Network Maintenance
   Brocade, Cisco, Dell EMC, F5, HPE, Juniper
   

 * 
 * 
 * 
 * 
 * 

October 31, 2022
“Park Place has exceeded my expectations and is very reasonably priced.”
Read More
 * 
 * 
 * 
 * 
 * 

October 20, 2022
“Quick, reliable, and fast onsite services!”
Read More
 * 
 * 
 * 
 * 
 * 

December 11, 2019
“Skip the headache, let Park Place cover your hardware”
Read More
 * 
 * 
 * 
 * 
 * 

December 14, 2021
“TOP QUALITY WORK”
Read More
 * 
 * 
 * 
 * 
 * 

October 20, 2022
“Service to make your IT life easier.”
Read More
 * 
 * 
 * 
 * 
 * 

October 20, 2022
“Park Place Technologies is place for me.”
Read More
 * 
 * 
 * 
 * 
 * 

December 22, 2021
“Values we can trust”
Read More
 * 
 * 
 * 
 * 
 * 

December 17, 2021
“Park Place is definitely value added for clients as a service provider!!”
Read More
 * 
 * 
 * 
 * 
 * 

May 30, 2018
“Implementation of the warranty service was easy, straight-forward and stress
free.”
Read More
‹›

 * 


SUPPORTED OEMS

‹›



WHY MOVE YOUR HARDWARE SUPPORT TO PARK PLACE?

Service Level Agreements that Fit Your Needs
Park Place believes in total flexibility for every customer. That why we offer a
wide range of SLAs and will even tailor one specifically for the performance
standards you require. Just ask!

Support for IT Hardware Still Under Warranty
With ParkView First Call™, Park Place Technologies will serve as the point of
contact for equipment still covered by the OEM. We’ll call the OEM for you, and
make sure a hardware support ticket is opened, saving you the time and hassle of
waiting on the phone or checking your email for a response.
 * One Partner Across OEMs, Across the World
    * With multi-vendor hardware support provided in ~180 countries you can
      simplify IT maintenance by reducing the number of partners you need.

 * Extend the Life of Hardware
    * End of Service Life (EOSL) support keeps your investments up and running
      longer, maximizing ROI and freeing money for other initiatives.

 * Fully Automated Maintenance Experience
    * ParkView Hardware Monitoring™ monitors for incidents 24/7 and
      automatically opens tickets, triages the issue and dispatches IT support.

 * Follow-the-Sun Support in 170 Languages
    * Wherever you are, and whenever the need arises, Park Place is there with
      our multi-lingual customer support (including L3 support).

 * The Industry’s Only First-Time Fix Guarantee™
    * If a return trip is needed to fix the same issue on the same device within
      5 days, you get one month of support on the device free.

 * 30-40% Less than the OEM
    * Park Place combines the confidence that comes from the industry leader
      supporting 21,500+ customers and SLAs similar to the OEM with significant
      cost savings.




THE NEXT-GEN DATA CENTER SUPPORT EXPERIENCE

The old way of managing and maintaining a data center is reactionary,
time-consuming, costly, and outdated. With Park Place Hardware Maintenance and
ParkView Hardware Monitoring™ you can streamline your data center hardware
maintenance.
 * Self-Service Management
   
   The Central Park Customer Portal is an innovative single pane of glass for
   managing your data center maintenance & monitoring. Key features include:
   
    * Easy-to-read dashboard of key metrics
    * Service ticket, contract and asset management
    * Multi-account access
    * Ability to designate multiple customer administrators
    * ParkView™ Hub including installation wizard and visibility to monitor
      devices
    * Accessible via PPTechMobile App
    * 24-hour live chat
   
    

 * Proactive Monitoring
   
   Whether you’re monitoring Storage, Server, or Network devices, ParkView
   Hardware Monitoring™ reduces the number of touchpoints between you and a
   maintenance solution to two easy steps by proactively identifies faults 24/7
   without the need for customer action of any kind.

 * First-Time Fix™ Guarantee
   
   A lot of maintenance providers claim to have a high first-time fix rate but
   only one puts their reputation on the line – Park Place Technologies. With
   our First-Time Fix™ Guarantee if we don’t resolve your storage, server or
   network hardware issue on the first visit, we’ll credit you for one month of
   maintenance (and monitoring if applicable) on that device. It’s that simple.

 * Fully Integrated Approach
   
   With a full suite of infrastructure management services and data center
   professional services, Park Place Technologies can help you optimize your
   data center support beyond typical break-fix maintenance offered by ordinary
   TPMs.




BEEN THERE, FIXED THAT.

As the global leader in data center and networking optimization, we offer
exceptional third-party maintenance for data center storage, server and network
hardware.

 * ~180
   Countries serviced
 * 900+
   Spare parts locations
 * 21,500+
   Current customers supported


CENTRAL PARK CUSTOMER PORTAL

Central Park is an innovative single pane of glass for managing your data center
maintenance & monitoring. Key features include:
 * Easy-to-read dashboard of key metrics
 * Service ticket, contract and asset management
 * Multi-account access
 * Ability to designate multiple customer administrators
 * ParkView™ Hub including installation wizard and visibility to monitor devices
 * Accessible via PPTechMobile App.
 * 24-hour live chat

Access Central Park


"Park Place takes their service responsibility seriously. They are very
responsive to hardware alerts and notifications, and to providing the customer
with timely support. Their engineers are knowledgeable and willing to provide
solutions to improve our existing environment."
Scott Kampen
Transaction Network Services

"I have yet to have a service call that did not get resolved faster than the OEM
service on any of my servers."
George Bergeron
Communication Technology Services

"Park Place is extremely easy to work with. I rate Park Place as one of the
easiest vendors to work with. Park Place delivers the most consistent, excellent
customer service of any vendor I have ever worked with!"
Melanie Teeters
Tarrant County College District

‹›

 * 

 * 
 * 
 * 


FIRST-TIME FIX™ GUARANTEE


A lot of maintenance providers claim to have a high first-time fix rate but only
one puts their reputation on the line – Park Place Technologies. With our new
First-Time Fix™ Guarantee if we don’t resolve your storage, server or network
hardware issue on the first visit, we’ll credit you for one month of maintenance
(and monitoring if applicable) on that device. It’s that simple.
Learn More


GLOBAL SERVICE DELIVERY

A global team of 500+ professionals providing 24/7 follow-the-sun support for
124,000+ data centers in 190 countries.
 * 170 languages supported
 * 24/7 L3 support
 * The world’s largest team of field engineers

Learn More


A PORTAL IN YOUR POCKET

The first of its kind in the third-party hardware maintenance category,
PPTechMobile brings the self-service convenience of our customer portal (Central
Park) right to your mobile devices.
 * Submit, edit and view incidents
 * Monitor escalation processes
 * Access all contracted assets
 * Learn more at the link below

Learn More



FIRST-TIME FIX™ GUARANTEE

A lot of maintenance providers claim to have a high first-time fix rate but only
one puts their reputation on the line – Park Place Technologies. With our new
First-Time Fix™ Guarantee if we don’t resolve your storage, server or network
hardware issue on the first visit, we’ll credit you for one month of maintenance
(and monitoring if applicable) on that device. It’s that simple.
Learn More


GLOBAL SERVICE DELIVERY

A global team of 500+ professionals providing 24/7 follow-the-sun support for
124,000+ data centers in 190 countries.
 * 170 languages supported
 * 24/7 L3 support
 * The world’s largest team of field engineers

Learn More


A PORTAL IN YOUR POCKET

The first of its kind in the third-party hardware maintenance category,
PPTechMobile brings the self-service convenience of our customer portal (Central
Park) right to your mobile devices.
 * Submit, edit and view incidents
 * Monitor escalation processes
 * Access all contracted assets
 * Learn more at the link below

Learn More
‹›



ENGINEER EXPERTISE

We employ a comprehensive team of badged field service and advanced L3 engineers
that have an average of 15+ years of direct OEM experience with storage, server
and network hardware. These teams are located in cities around the world and can
be on-site at your facility within 4 hours. That’s professional support whenever
you need it, wherever your storage, server and network hardware is located.
 * 600+
   Global Professionals
 * 15+
   Years Average Experience
 * 150K+
   Service Calls 2021


Featured Case Studies
 * Case Studies
   Park Place Service Keeps University Hospitals Data Centers Healthy
   
 * Case Studies
   ParkView™ Has Been a Game-Changer for The Open University
   
 * Case Studies
   ParkView™ is Proven Time and Money Saver for Cincinnati Bell
   

see all case studies
Featured Resources
 * Case Studies
   4 Common Server Hardware Failure Causes & Troubleshooting
   
 * Case Studies
   Core Components of Data Center Infrastructure and Facilities
   
 * Case Studies
   IT Infrastructure Lifecycle Management Best Practices
   

see all resources
Request a Quote
Interested in learning more about how Park Place can help maximize your uptime
after the OEM warranty? Request a quote from our team today.
Request a Quote
As the global leader in data center and networking optimization, we work with
more than 21,000 companies across the globe — boosting infrastructure
performance and Uptime, maximizing IT staff and stretching budget.
Contact Us
Subscribe to EOSL Newsletter
*
Email Address:







Submit
 * 
 * 
 * 
 * 
 * 
 * 


© 2024 Park Place Technologies
 * Terms of Use and Privacy Policy
 * Anti-Slavery & Human Trafficking

Services
 * Data Center Hardware Maintenance
 * NetSure+
 * Data Center Professional Services
 * Infrastructure Managed Services

Products
 * Network Monitoring Software
 * New and Preowned Hardware

EOSL Library
 * End of Life / End of Service Life

Partners
 * Overview
 * Become a Partner

Customers and Suppliers
 * Customer Portal
 * Supplier Business Classification
 * Supplier Code of Conduct
 * Supplier Diversity Program
 * UK Gender Pay Gap Report

Knowledge Center
 * Entuity Documentation

Company
 * About Us
 * Our Leadership
 * Sustainability and ESG
 * Press Releases
 * In the News
 * Events
 * Locations
 * Service Locations
 * Careers

Resources
 * Case Studies
 * Webinars
 * Podcasts
 * Infographics
 * White Papers
 * Blog
 * All Resources

 * Services
   * Data Center Hardware Maintenance
   * NetSure+
   * Data Center Professional Services
   * Infrastructure Managed Services
 * Products
   * Network Monitoring Software
   * New and Preowned Hardware
 * EOSL Library
   * End of Life / End of Service Life
 * Partners
   * Overview
   * Become a Partner
 * Customers
   * Customer Portal
   * Supplier Business Classification
   * Supplier Code of Conduct
   * Supplier Diversity Program
   * UK Gender Pay Gap Report
 * Knowledge Center
   * Entuity Documentation
 * Company
   * About Us
   * Our Leadership
   * Sustainability and ESG
   * Press Releases
   * In the News
   * Events
   * Locations
   * Service Locations
   * Careers
 * Resources
   * Case Studies
   * Webinars
   * Podcasts
   * Infographics
   * White Papers
   * Blog
   * All Resources

© 2024 Park Place Technologies
 * Terms of Use and Privacy Policy
 * Anti-Slavery & Human Trafficking

 * © 2024 Park Place Technologies

 * Terms of Use and Privacy Policy
 * Anti-Slavery & Human Trafficking





PRIVACY PREFERENCE CENTER




 * YOUR PRIVACY


 * STRICTLY NECESSARY COOKIES


 * PERFORMANCE COOKIES


 * TARGETING COOKIES


 * FUNCTIONAL COOKIES

YOUR PRIVACY

When you visit any web site, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
More information

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms.    You can set your browser to
block or alert you about these cookies, but some parts of the site will not then
work. These cookies do not store any personally identifiable information.

PERFORMANCE COOKIES

Performance Cookies


These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site.    All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

TARGETING COOKIES

Targeting Cookies


These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites.    They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

FUNCTIONAL COOKIES

Functional Cookies


These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages.    If you do not allow these cookies then
some or all of these services may not function properly.

Back Button


COOKIE LIST

Filter Button
Consent Leg.Interest
checkbox label label
checkbox label label
checkbox label label

Clear
checkbox label label
Apply Cancel
Confirm My Choices
Allow All