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CUSTOMER AGREEMENT

Fax / Company / Customer Agreement


EFAX CUSTOMER AGREEMENT

These Terms of Service are effective on October 12, 2021, for current
administrators and users, and upon acceptance for new administrators and End
users.


1. CONSENSUS CLOUD SOLUTIONS TERMS OF SERVICE

This Agreement is between you ("you" or "your"), as an authorized user of the
eFax Corporate® services described in Section 2 below (the "Corporate
Service(s)" or the "Service(s)"), and Consensus Cloud Solutions, LLC ("Consensus
US"), a Delaware limited liability company, and/or Consensus Cloud Solutions
International Ltd. ("Consensus Ireland"), an Irish corporation, and/or Consensus
ANZ Ltd., an Irish corporation, (“Consensus ANZ”), and/or Consensus Japan Y.K.
(Consensus Japan) (each, the "Company"), as specified in the following
paragraph, and governs the terms and conditions of your use of the Services.

Your Services are provided to you; and you are legally a customer of (i)
Consensus US, if you are issued a Service telephone number that is local to the
U.S. or Latin America and (ii) Consensus Ireland, if you are issued a Service
telephone number that is local to Canada, United Kingdom and/or European Union
and (iii) Consensus ANZ, if you are issued a Service telephone number that is
local to Australia and/or New Zealand and (iv) Consensus Japan, if you are
issued a Service telephone number local to Japan.

The Services are provided to Customers under the terms and conditions of this
Terms of Service and all operating rules, policies, price schedules, and other
supplemental documents referred to in this CUSTOMER AGREEMENT or published from
time to time by the Company (collectively, the "CUSTOMER AGREEMENT"). This
CUSTOMER AGREEMENT (which includes the supplemental documents which are
expressly incorporated herein) comprises the entire agreement between Customer
and the Company and supersedes all prior agreements between the parties
regarding the subject matter contained herein. Notwithstanding the foregoing,
Customer's use of any software provided by the Company and related to the
Service(s) shall be pursuant to a separate agreement governing Customer’s use of
such software. BY COMPLETING THE REGISTRATION PROCESS AND CLICKING THE "I
ACCEPT" BUTTON, CUSTOMER IS INDICATING ITS AGREEMENT TO BE BOUND BY ALL OF THE
TERMS AND CONDITIONS OF THIS CUSTOMER AGREEMENT.


1.1 CUSTOMER'S END USERS

CUSTOMER AGREES THAT IT IS RESPONSIBLE FOR ALL INDIVIDUAL END USERS, INCLUDING
ADMINISTRATORS AS DEFINED BELOW, WHO ACCESS AND/OR USE THE SERVICE THROUGH
CUSTOMER’S CORPORATE ACCOUNT ("End Users"). Accordingly, the terms, conditions,
restrictions and obligations of this CUSTOMER AGREEMENT applicable to Customer
(excluding Customer’s payment obligations to the Company) shall be construed
also to apply to all Customer’s End Users, and Customer shall be liable for any
breach hereof by any of Customer’s End Users. Customer understands and agrees
that Customer will have the ability to access all Customer’s End Users' account
activity, including Customer’s altering the configuration of Customer’s End
Users' accounts. Customer will provide to Customer’s End Users all due notices
and information regarding Customer’s ability to access, view and control
Customer’s End Users' use of the Service; and Customer will provide Customer’s
End Users with sufficient written instruction to ensure Customer’s End Users use
the Service in compliance with the terms, conditions, obligations and
restrictions set forth herein. Customer acknowledges and agrees that the
Company's "free" services, such as eFax Free® and jConnect Free and eVoice Free®
("Free Services") are for PERSONAL, NON-COMMERCIAL USE ONLY. The Company is
permitted from time-to-time to audit Customer’s use ofthe Company's Free
Services by comparing Customer’s internal email domain name extensions with the
email domain name extensions associated with the Company's Free Service
accounts. Customer agrees to provide the Company upon request with a list of all
of domain name extensions used by Customer for its internal email, and to update
that list from time-to-time as domain name extensions are added or deleted. In
the event the Company discovers that any Free Service account has an email
domain name extension identical to any of Customer’s internal email domain name
extensions, the Company will notify Customer and Customer will be required to
either terminate the violating Free Service account or add that account to their
account under this CUSTOMER AGREEMENT. Customer agrees to this CUSTOMER
AGREEMENT) at the pricing applicable under this CUSTOMER AGREEMENT.


1.2 CUSTOMER'S ADMINISTRATOR

Once Member’s eFax Corporate® account is activated, the Company will
automatically send by email, a unique Corp ID and password to the individual
designated by Member in the registration process as Member’s administrative
contact (the “Administrator”). The Administrator can access eFax Corporate’s
Web-based administrative tool using the Corp ID and password at the Web site
designated by the Company (the “Administrative tool”). Through the
Administrative Tool, the Administrator can assign, reassign or unassign Service
telephone numbers to Member's Users. Member acknowledges and agrees that all
Service telephone numbers assigned, reassigned or unassigned through the
Administrative Tool shall be deemed to be active accounts for billing and all
other purposes under this ETS. In order to remove a Service telephone number
from Member’s account, and thereby avoid charges for that account, Member must
send an email to CorpOrders@consensus.com requesting the removal (deactivation)
of said Service telephone number. If you begin the sign up process for the eFax
Corporate service process but fail to complete the process, the Company may
contact you in an effort to help you sign up for the services or other Company
services that may be of interest. You hereby authorize the Company to make such
contact, even if you ultimately determine not to sign up for the Service.


2. DESCRIPTION OF SERVICES

The Company is providing Member with a capability to send and receive fax
documents using electronic mail ("email") pursuant to the terms set forth
herein. Member must: (1) provide all equipment necessary to receive email; (2)
provide its own email address to which the fax documents will be routed; and (3)
provide for its own access to an email service and pay any access, service or
other fees associated with such email services.


2.1 DESCRIPTION AND PRICE OF CORPORATE SERVICE

The Corporate Service currently known as "eFax Corporate" is described here. The
price schedule for this Corporate Service, which is incorporated herein by this
reference, is available here. EXCEPT AS OTHERWISE AGREED, YOU ACKNOWLEDGE THAT
BY USING THE CORPORATE SERVICE YOU ARE AGREEING TO A MINIMUM $100 PER MONTH
SERVICE COMMITMENT PER ACCOUNT.

a. General

If you signed up for the thirty (30) day trial offer, the activation fee and the
subscription fee will be waived for any DID’s added in the first thirty days
from account creation. For DID’s added after the first thirty days, you will be
charged a $13.95 activation fee for all DID’s and $13.95 subscription fee for
local DID’s and a $15.95 subscription fee for toll-free DIDs. As part of this
trial offer, you will receive a one-time credit of $50 against your send usage
which will expire sixty days following account creation. If you exceed the
one-time $50 credit, you will be charged for any overage above the $50 credit.
Also, as part of this trial offer, each DID will receive one hundred (100)
inbound pages aggregated across the entire account and inbound overage will be
charged at $0.10 per page and outbound overage will be charged at the rates set
forth here.

In addition to the Corporate Service, Customer has the option to order one of
the Company's secure Corporate Services, "eFax Secure™" or TLS encryption.
Please note that a Customer is unable at this time to order both eFax Secure and
TLS encryption. Through eFax Secure, Customer receives the same services as eFax
Corporate except that an email notification is sent upon receipt of a fax, which
contains a secure link to access the fax from a secure 128 SSL bit encrypted
storage Inbox dedicated for that telephone number. TLS encryption service
enables the Company to route faxes to Customer through encrypted secure email.
It ensures that all faxes sent to Customer through the Corporate Service will be
routed through a single gateway and will be encrypted as they pass across the
Internet. SMTP over TLS (SSL over SMTP) is implemented using the Extended SMTP
(E-SMTP) protocol, and is detailed in RFC 3207. The Company TLS transmissions
use enforced TLS via an X.509 certificate exchange. The use of TLS is negotiated
between SMTP servers by use of a single Service Extension to SMTP, known as
STARTTLS. If the request is accepted, the two servers will validate each other's
certificates and the channel then becomes encrypted. After this point, all
communications between the servers will be private. For inbound faxing,
Customer’s MTA (Mail Transfer Agent) provides its server certificate for
authentication. For outbound faxing, the Company's MTA supplies its server
certificate for authentication.

An additional $2 service fee (above and beyond standard eFax Corporate fees)
applies for each Service Telephone Number on an eFax Secure Account.

The following additional service fees (above and beyond standard eFax Corporate
fees) apply for TLS encryption:

Activation Fee

Monthly License Fee per Account

$100.00

$100.00


2.2 PAYMENT FOR CORPORATE SERVICE

a. Customer agrees to pay all charges for the Corporate Services to which
Customer subscribes at the prices and upon the terms set forth in this CUSTOMER
AGREEMENT (including all documents incorporated herein) and as updated from time
to time by the Company. Customer’s payment obligation for the Corporate Services
shall accrue on the date CUSTOMER AGREEMENT is agreed to by Customer (whether or
not Customer has provisioned telephone numbers to its End Users or otherwise
initiated use of the Services). All charges will be exclusive of value added tax
("VAT"), sales tax or other taxes, except as required by law. The Company
reserves the right to change prices or institute new charges for access to or
use of Corporate Services at any time upon not less than thirty (30) days'
notice to Customer. All changes will be posted on the Enterprise.eFax.com World
Wide Web site, and such posting shall be considered sufficient notice to
Customer. Customer is responsible for regularly reviewing pricing information so
posted to obtain timely notice of such changes. Continued use of Corporate
Services or non-termination of Corporate Services after changes are posted
constitutes Customer’s acceptance of the prices and/or charges as modified by
the posted changes.

b. For all offers except the thirty (30) day trial offer, the Company will
charge, in arrears on a monthly billing cycle, to the credit card account
provided by Customer all activation, subscription, and usage fees, which charges
are hereby authorized by Customer. For the thirty (30) day trial offer, the
Company will charge, in advance on a monthly billing cycle which will begin the
first day of the month after the end of the trial period, to the credit card
account provided by Customer an amount for all activation, subscription, usage
fees, and any other fees, such fees are hereby authorized by Customer.
Additionally, for all offers, usage charges shall l be charged to the credit
card as certain billing thresholds are reached, as established by the Company,
within any given billing cycle. Customer further agrees that the Company may
submit charges for Customer’s account without further authorization from
Customer, until Customer provides prior notice that Customer has terminated this
authorization or wishes to change Customer’s designated card. If the payment
method for Customer’s account is by credit or debit card and payment is not
received by the Company from the card issuer or its agents, Customer agrees to
pay all amounts due upon demand by the Company. In order to avoid interruptions
in the Services caused by rejected credit or debit card charges, the Company
reserves the right to update your credit or debit card details (such as
expiration dates or new card numbers) where this is not prohibited by law. You
understand and agree that the Company is entitled to obtain such updated card
details, store them and use them to bill charges.

c. Alternatively, if Customer chooses to be invoiced, the Company will establish
credit and user number limits as deemed appropriate based on Customer’s credit
history. In that case, the Company will invoice Customer on a monthly billing
cycle either in arrears or in advance depending on the offer as set forth in
Section 2.2(2) above, for all activation, subscription, and usage charges, which
invoices shall be paid by Customer within thirty (30) days of the date of
invoice. Invoices, including billing details, will be delivered to Customer via
either mail or in electronic form via email or a webpage. Requests for invoicing
outside of this standard must be requested via email to
billinginquiries@consensus.com. If approved, the Customer will be charged an
amount not to exceed $35 per invoice request and the amount will be added to the
next month's invoice. If Customer incurs charges beyond its established credit
limit, the Company will be entitled to immediate payment for such charges.
Payments not received within thirty days will accrue interest at a rate of one
and one-half (1 ½%) percent per month, or the highest rate allowed by applicable
law, whichever is lower. Payments shall be made in the currency of the pricing
agreed upon by the Company and Customer, either U.S. dollars, British Pound
Sterling or Euros.

d. Customer understands and agrees that any activation or other up-front fees
are non-refundable, and that the monthly subscription fees are payable on a
monthly basis. Cancellation on the first day, or any day, of a monthly period
shall be considered as Customer usage for that monthly period and no refund
shall be made for that monthly period. With respect to the Company outbound
faxing service, the Company will bill you for each attempt made by the Company
to send the fax where any transmission occurs whether or not the transmission is
completed, such as instances when someone answers the call or transmission is
interrupted before completion.

e. If Customer subscribed for eFax Corporate Services pursuant to a special
offer granting Customer a thirty (30) day free trial period, Customer’s
activation fee for any Service telephone numbers activated after the free trial
period and the monthly recurring fee, and any inbound and outbound usage
charges, any activation fees and other fees, as applicable, will be
PRE-AUTHORIZED AGAINST CUSTOMER’S CREDIT CARD OR DEBIT CARD LIMIT (meaning the
amounts pre-authorized will not be considered available credit or debit funds in
such account) and will be charged to Customer’s credit or debit card, without
further authorization from Customer ,account creation.For Customers who elect to
be invoiced, you will be invoiced in advance which will begin the first day of
the month after the end of the trial period for the monthly recurring charge,
any inbound and outbound usage charges, the activation fees and any other fees
for the DIDs. If you cancel before the end of the thirty day period, you will
only be responsible for any overages or amounts not included in the free trial.
If you cancel after the thirty day period, you will be charged for the full
month in which you cancelled unless you cancel on the first day of the month.

f. Customer agrees to reimburse the Company for all costs and expenses incurred
by the Company in connection with the Company attempting to collect any amount
due hereunder, including reasonable attorneys' fees and other costs of
collection. In addition, the Company reserves the right to suspend or terminate
Corporate Services without notice for any non-payment of due charges, including
but limited to rejection of any credit or debit card charges or if Customer’s
card issuer (or its agent or affiliate) seeks return of payments previously made
to the Company when the Company believes Customer is liable for the charge. Such
rights are in addition to and not in lieu of any other legal rights or remedies
available to the Company. In the event of suspension or termination for
non-payment, a fee of $100.00 will be charged to reactivate the account.


4. MODIFICATIONS TO TERMS OF SERVICE AND PRIVACY POLICIES

The Company may amend this CUSTOMER AGREEMENT or its privacy policy at any time
upon thirty (30) days notice by (i) posting a revised version of this CUSTOMER
AGREEMENT or the privacy policy on the Enterprise.eFax.com World Wide Web site,
and/or (ii) sending information regarding amendments to this CUSTOMER AGREEMENT
or the privacy policy to the email address Customer provides to the Company.
Customer is responsible for reviewing regularly the Enterprise.eFax.com World
Wide Web site to obtain timely notice of such amendments. Customer's continued
use of the Service after such thirty (30) day notice period shall be deemed
acceptance by Customer of the amended CUSTOMER AGREEMENT or privacy policy.
Otherwise, this CUSTOMER AGREEMENT and the privacy policy may not be amended
except in writing signed by both parties


5. MODIFICATIONS TO SERVICE

The Company reserves the right to modify or discontinue the Service upon thirty
(30) days notice to Customer. The Company shall not be liable to Customer or any
third party should the Company exercise its right to modify or discontinue the
Service.


6. MEMBER ACCOUNT, PASSWORD, AND SECURITY

As part of the registration process, Customer shall be required to provide an
email address. Once registered as a Customer of the Service, a password and fax
number automatically will be sent to Customer by email. Customer may change
Customer's password to protect Customer's faxes by accessing the My Account
section of the Enterprise.eFax.com World Wide Web site. Customer entirely is
responsible if Customer does not maintain the confidentiality of Customer's
password, fax number and account information. Furthermore, Customer entirely is
responsible for any and all activities which occur under Customer's account.
Customer agrees to notify the Company immediately of any unauthorized use of
Customer's account or any other breach of security known to Customer.


7. FAX STORAGE

If you elect to have storage for your eFax Corporate account, the Company will
store fax messages received through your eFax Corporate Number. The
Administrator has the ability to set the retention period for stored faxes,
measured from the date of receipt of such fax. You may access these faxes
through the online eFax Message Center. You acknowledge that the Company may
change its practices and limitations concerning storage of fax messages,
including without limitation, the maximum number of days that fax messages will
be retained, the maximum number of messages stored at any one time, and the
maximum storage space that will be allotted on the Company's servers on your
behalf, at any time, as provided for in Section 5. You further agree that,
subject to applicable law, the Company has no responsibility or liability
whatsoever for the storage, deletion of, or failure to store any fax messages
and/or other communications maintained or transmitted by the Services.

You further agree not to use the Services to store (1) any “protected health
information” (as such term is used in the Health Insurance Portability and
Accountability Act of 1996, Pub. L. No. 104-191) unless you are using eFax
Secure, or (2) any other type of information that imposes independent
obligations upon the Company.


8. FAX SEARCH

If you have elected to have storage for your Corporate account, the Company will
scan, perform optical character recognition and index the text of fax messages
received through your eFax Corporate Number. The indexed text of these faxes
will be searchable through the online eFax Corporate Message Center for as long
as the faxes are stored there. The Company may also offer other features and
functionality from time to time. You acknowledge that the Company may change its
practices and limitations concerning the search and indexing capabilities of fax
messages, including without limitation, the features and functionality, at any
time as provided for in Section 5. You further agree that, subject to applicable
law, the Company has no responsibility or liability whatsoever for the searching
or indexing of or failure to search or index any fax messages and/or other
communications maintained or transmitted by the Services.


9. LARGE FILE SHARING

If Customer has elected to have storage for its eFax Corporate account, the
Administrator can activate a feature that enables End Users to provide third
parties access over the Internet to files (“Large File Sharing”). Large File
Sharing is available through the eFax Corporate™ website upon login. Files can
be uploaded, recipient email addresses added and upon submission recipients
receive an email with a link to access the transmitted files. If activated by
the Administrator, End Users may upload a maximum of one cumulative gigabyte per
each Large File Sharing submission (in a single file, or a combination of
multiple files). End Users may designate up to twenty (20) recipients per
submission. After submission, the system will email the End User’s recipients a
link to the uploaded files. The End User who submitted the Large File Submission
may only access the uploaded files if he or she designated him or herself as a
recipient. Each recipient may download the transmitted file(s) a maximum of five
(5) times over a period of thirty (30) days from the original submission.
Customer acknowledges and agrees that Large File Sharing is provided as a
convenience only. Furthermore, Customer acknowledges that links to files
uploaded through Large File Sharing are public and non-secure, in that such
links may be forwarded freely to any third party by the designated recipients,
or forwarded by other third parties whom the sending End User did not designate.
For that reason, the Company assumes no responsibility for the security,
confidentiality or privacy of files uploaded via this feature. By using this
feature, Customer acknowledges and agrees: (i) to assume sole responsibility for
the content of any files uploaded, hosted and/or transmitted by any End User;
and (ii) to assume any liability arising from any End User’s transmission of,
and/or any third party’s receipt of, any End User’s uploaded files, even if the
sending End User did not designate such third party as a recipient in the
original Large File Sharing submission. The Company further disclaims any
liability or responsibility for any failure or malfunction of this feature,
whether or not such failure prevents Customer or and End User from utilizing the
feature, including but not limited to: an error in the Large File Sharing
submission process; deletion of or failure to store any uploaded files;
non-receipt of requested notification emails; broken or non-functional links to
files that an End User may have uploaded; or rejection of an end User’s files
for any reason, including due to a virus in one of the End User’s files. The
Company may discontinue or change the terms under which this feature is provided
to Customer at any time, including, without limitation, changes in the maximum
number of days that uploaded files are retained, the maximum cumulative upload
size of each submission, the maximum number of uploaded files stored at any one
time and/or the maximum storage space that will be allotted on the Company's
servers to store the uploaded files. In the event that the Company, in its sole
discretion, determines or suspects that any uploaded file(s) constitute(s), or
may give rise to, a violation of any law or regulation or this Customer
Agreement, or Customer or any End User is otherwise in breach of any provision
of this Customer Agreement, the Company reserves the right to remove Customer’s,
or any End User’s, stored file(s) and/or to deactivate links to stored file(s)
without further notice to Customer.


10. DISCLAIMER OF WARRANTIES

CUSTOMER EXPRESSLY AGREES THAT USE OF THE SERVICE IS AT CUSTOMER'S SOLE RISK.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY
EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANT-ABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY MAKES NO WARRANTY THAT THE SERVICE
WILL MEET CUSTOMER'S REQUIREMENTS, OR THAT THE SERVICE WILL BE UNINTERRUPTED,
TIMELY, SECURE, OR ERROR FREE; NOR DOES THE COMPANY MAKE ANY WARRANTY AS TO THE
RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR AS TO THE ACCURACY
OR RELIABILITY OF ANY COMMUNICATIONS OR TRANSMISSIONS, OR THE ACCURACY OF ANY
TRANSLATION OR ALTERATION OF CUSTOMER'S TRANSMISSIONS OR DATA, OR THE ACCURACY
OF ANY INFORMATION OBTAINED THROUGH THE SERVICE, OR THE ACCURACY OR RELIABILITY
OF ANY FILTERING TECHNOLOGY USED IN CONNECTION WITH THE SERVICE, OR THAT DEFECTS
IN EFAX.COM SOFTWARE WILL BE CORRECTED. CUSTOMER UNDERSTANDS AND AGREES THAT ANY
MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE
SERVICE IS DONE AT CUSTOMER'S OWN DISCRETION AND RISK AND THAT CUSTOMER WILL BE
SOLELY RESPONSIBLE FOR ANY DAMAGE TO CUSTOMER'S COMPUTER SYSTEM OR LOSS OF DATA
THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. CUSTOMER ASSUMES
FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM UNAUTHORIZED ACCESS TO OR
ALTERATION OF YOUR TRANSMISSIONS, DATA OR FILES UPLOADED, HOSTED OR TRANSMITTED
VIA THE LARGE FILE SEND FEATURE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, WHETHER ARISING UNDER ANY THEORY OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. THE COMPANY MAKES NO WARRANTY
REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SERVICE OR ANY
TRANSACTIONS ENTERED INTO THROUGH THE SERVICE. THE COMPANY ASSUMES NO
RESPONSIBILITY FOR THE DELETION OR FAILURE TO STORE FAX AND EMAIL MESSAGES. NO
ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY CUSTOMER FROM THE
COMPANY OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE
HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO
SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CUSTOMER .


11. LIMITATION OF LIABILITY

IN NO EVENT SHALL THE COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE
INABILITY TO USE THE SERVICE OR FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS AND
SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR
MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICE OR RESULTING
FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF CUSTOMER'S TRANSMISSIONS OR DATA,
INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER
INTANGIBLE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. THE COMPANY LIABILITY TO CUSTOMER S OR ANY THIRD PARTIES IS LIMITED TO
$50. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT
APPLY TO CUSTOMER.


12. NO RESALE OF THE SERVICE

Customer agrees not to resell the use of the Service.


13. SERVICES PROVIDED BY OTHER SERVICE PROVIDERS

The Company offers the Service to its Customers as a capability, consistent with
the terms and conditions hereof, for generating, acquiring, transforming,
processing, utilizing or making available information via telecommunications
services purchased from telecommunications carriers ("Carriers") and information
services purchased from other ISPs. The Company does not provide or resell
telecommunications services, but where necessary may obtain and integrate
telecommunications services from Carriers as part of the Service it offers to
its Customers. The per minute charge, if any, charged by the Company to its
Customers for any or all of the Services includes: (a) the charges, surcharges,
taxes, fees, and assessments, without limitation, imposed on the Company by
Carriers, calculated on a per minute basis ("Carrier charges"), and (b) a
Service management fee equal to the difference, if any, between the charges
imposed by the Company for any or all of the Services and Carriers' charges.


14. CUSTOMER CONDUCT

Customer solely is responsible for the contents of its transmissions through the
Service, and the Company simply acts as a passive conduit for Customer to send
and receive information of Customer's own choosing. However, the Company
reserves the right to take any action with respect to the Service that the
Company deems necessary or appropriate in the Company's sole discretion if the
Company believes Customer or Customer's information may create liability for the
Company, compromise or disrupt the Service for Customer or other the Company
subscribers, or may cause the Company to lose (in whole or in part) the services
ofthe Company's ISPs or other suppliers. Customer's use of the Service is
subject to all applicable local, state, national and international laws and
regulations (including without limitation those governing account collection,
export control, consumer protection, unfair competition, anti-discrimination or
false advertising). Customer agrees: (1) to comply with US law regarding the
transmission of technical data exported from the United States through the
Service; (2) not to use the Service for illegal purposes; (3) not to interfere
or disrupt networks connected to the Service; (4) to comply with all
regulations, policies and procedures of networks connected to the Service; (5)
not to use the Service to infringe any third party's copyright, patent,
trademark, trade secret or other proprietary rights or rights of publicity or
privacy; and (6) not to transmit through the Service any unlawful, harassing,
libelous, abusive, threatening, harmful, vulgar, obscene or otherwise
objectionable material of any kind or nature. Customer further agrees not to
transmit any material that encourages conduct that could constitute a criminal
offense, give rise to civil liability or otherwise violate any applicable local,
state, national or international law or regulation. The Service makes use of the
Internet for Customer to send and receive information of Customer's own
choosing; therefore, Customer's conduct is subject to Internet regulations,
policies and procedures. Customer will not use or reference the Service for
chain letters, junk fax or junk mail, spamming or any use of distribution lists
to any person who has not given specific permission to be included in such a
process, and will not attempt to gain unauthorized access to other computer
systems. Customer shall not interfere with another Customer's use and enjoyment
of the Service or another entity's use and enjoyment of similar services.


15. JUNK FAX/SPAM DROP-BOX POLICY

The transmission of unsolicited commercial "junk faxes" is illegal under the
Federal Telephone Consumer Protection Act of 1991
(https://www.fcc.gov/guides/fax-advertising) and a number of similar state laws,
and the Company understands that receipt of such faxes can impair your use of
our Services. Accordingly, the Company intends to use legally available means to
prevent distribution and receipt of such junk faxes to our Members. If Member
believes he or she has received a junk fax, we ask that the Member take the
following two steps: (1) If the junk fax contains a telephone number, fax
number, or other contact information to "unsubscribe" from receipt of additional
junk faxes, please do so; and (2) Please go to the following web page to file a
complaint with the Company by inserting the required information and including a
copy of the offending fax: https://enterprise.efax.com/contact-us. Member hereby
acknowledges and agrees that the Company, as owner of all fax numbers issued
through the Service, has any and all rights to assert any and all legal claims
available against any third party as a result of Member's receipt of any
unsolicited faxes, including but not limited to claims under the Telephone
Consumer Protection Act of 1991, and to the extent Member does have any rights
to bring any such claims, Member hereby assigns any and all such rights to the
Company. Because the Company's numbers may be reassigned to other customers in
the event Member's account is canceled, and to ensure the best possible service
for all customers, Member is not permitted to "opt in" to receive spam faxes on
Member's the Company number. The Company does not permit its customers to use
their the Company number as a "drop-box" for responses to email spam offers. If
Member believes he or she has received email spam that uses an Consensus number
as a fax drop-box for responses, we ask that the Member take the following two
steps: (1) If the email contains an email address, telephone number, fax number,
or other contact information to "unsubscribe" from receipt of additional emails,
please do so. (2) If Customer is unable to successfully "unsubscribe," please
forward the offending email to abuse@consensus.com. We will investigate
Customer's complaint and determine if the fax number referenced in the spam
email is owned by the Company. If it is, we will attempt to contact the customer
and, if necessary and appropriate, terminate their the Company Service.


16. INDEMNIFICATION

Customer agrees to indemnify and hold the Company, its parents, subsidiaries,
affiliates, officers and employees, harmless from any claim or demand, including
reasonable attorneys' fees, made by any third party due to or arising out of
Customer's use of the Service, the violation of this CUSTOMER AGREEMENT by
Customer, or the infringement by Customer, or other user of the Service using
Customer's computer, of any intellectual property or other right of any person
or entity.


17. TERM AND TERMINATION

This CUSTOMER AGREEMENT shall commence on the date it is entered into by
Customer and shall continue in full force and effect for a period of one (1)
month, and thereafter this CUSTOMER AGREEMENT shall automatically renew on a
monthly basis. At any time, either party may terminate this CUSTOMER AGREEMENT
without cause upon prior written notice. In addition, this CUSTOMER AGREEMENT
may be terminated at any time by either party upon written notice if the other
party (a) ceases to function as a going concern or to conduct operations in the
normal course of business, or (b) has a petition filed by or against it under
any state or federal bankruptcy or insolvency laws (or their foreign
equivalents) which petition has not been dismissed or set aside within sixty
(60) days of filing. The Company shall not be liable to Customer or any third
party for termination of this CUSTOMER AGREEMENT or the Service. Upon
termination of the Service or this CUSTOMER AGREEMENT, Customer's right to use
the Service immediately ceases. Customer shall have no right and the Company
will have no obligation thereafter to forward any unread or unsent messages to
Customer or any third party. Customer shall have no right and the Company will
have no obligation after termination to refund any pre-paid amounts to Customer
, except as otherwise provided herein. The Company reserves the right to refuse
the Service to any Customer who has cancelled any number of previous Service
accounts.


18. PROPRIETARY RIGHTS TO CONTENT

Customer acknowledges that content, including but not limited to text, software,
music, sound, photographs, video, graphics or other material contained in either
sponsor advertisements or email-distributed, commercially produced information
presented to Customer by the Service ("Content") by the Company or the Company's
Advertisers, is protected by copyrights, trademarks, service marks, patents or
other proprietary rights and laws; therefore, Customer is only permitted to use
this Content as expressly authorized by the Service or the Advertiser. Customer
may not copy, reproduce, distribute, or create derivative works from this
Content without expressly being authorized to do so by the Service or the
Advertiser.


19. GENERAL TERMS

IF YOU ARE A CUSTOMER OF CONSENSUS US, THE LAWS OF THE STATE OF CALIFORNIA,
U.S.A., EXCLUDING ITS CONFLICTS-OF-LAW RULES, GOVERN THIS AGREEMENT AND YOUR USE
OF THE COMPANY'S SOFTWARE AND THE SERVICES. YOU EXPRESSLY AGREE THAT EXCLUSIVE
JURISDICTION FOR ANY CLAIM OR DISPUTE ARISING FROM THE USE OF THE COMPANY'S
SOFTWARE OR THE SERVICES RESIDES IN THE UNITED STATES DISTRICT COURT FOR THE
CENTRAL DISTRICT OF CALIFORNIA OR A SUPERIOR COURT FOR THE STATE OF CALIFORNIA
LOCATED IN THE CITY AND COUNTY OF LOS ANGELES

IF YOU ARE A CUSTOMER OF CONSENSUS IRELAND, THE LAWS OF IRELAND, EXCLUDING ITS
CONFLICTS-OF-LAW RULES, GOVERN THIS AGREEMENT AND YOUR USE OF COMPANY SOFTWARE
AND SERVICES AND COURTS OF IRELAND SHALL HAVE THE EXCLUSIVE JURISDICTION FOR ANY
CLAIMS OR DISPUTES RELATING TO THE SERVICES OR THIS AGREEMENT.

IF YOU ARE A CUSTOMER OF CONSENSUS ANZ, THE LAWS OF AUSTRALIA, EXCLUDING ITS
CONFLICTS-OF-LAW RULES, GOVERN THIS AGREEMENT AND YOUR USE OF COMPANY SOFTWARE
AND SERVICES AND COURTS OF AUSTRALIA SHALL HAVE THE EXCLUSIVE JURISDICTION FOR
ANY CLAIMS OR DISPUTES RELATING TO THE SERVICES OR THIS AGREEMENT.

IF YOU ARE A CUSTOMER OF CONSENSUS JAPAN, THE LAWS OF JAPAN, EXCLUDING ITS
CONFLICTS-OF-LAW RULES, GOVERN THIS AGREEMENT AND YOUR USE OF COMPANY SOFTWARE
AND SERVICES AND COURTS OF TOKYO, JAPAN SHALL HAVE THE EXCLUSIVE JURISDICTION
FOR ANY CLAIMS OR DISPUTES RELATING TO THE SERVICES OR THIS AGREEMENT.

The UN Convention on Contracts for the International Sale of Goods is expressly
disclaimed. If any provision of this CUSTOMER AGREEMENT is held to be invalid or
unenforceable, such provision shall be struck and the remaining provisions shall
be enforced. The Company's failure to act with respect to a breach by Customer
or others does not waive the Company's right to act with respect to that or
subsequent or similar breaches. Customer may not assign or transfer this
CUSTOMER AGREEMENT or any rights hereunder, and any attempt to the contrary is
void. The Company shall not be liable for any delay or failure to perform
resulting directly or indirectly from any causes beyond the Company's reasonable
control. Customer agrees that the Company may communicate with Customer via
email and any similar technology for purposes relating to Customer's Customer
ship or the Service and any other services provided or which may in the future
be provided by the Company or on the Company's behalf. This CUSTOMER AGREEMENT
Customer Agreement forth the entire understanding and agreement between the
parties with respect to the subject matter hereof.
The Service hereunder is offered by the Company, located at:

Consensus US: Consensus Cloud Solutions, LLC, 700 S. Flower St., 15th Floor, Los
Angeles, CA 90017, U.S.A., ATTN: Legal

Consensus Ireland: Unit 3, Woodford Business Park, Santry, Dublin 17, ATTN:
Legal

Consensus ANZ: Unit 3, Woodford Business Park, Santry, Dublin 17, ATTN: Legal

Consensus Japan: Vision Office Kanda Room D Kanda Park Plaza 5F, 2-2-2 Kajicho,
Chiyoda-ku, Tokyo, ATTNL Legal

Information about fees for services offered by the Company are available at the
Company's corporate web site www.consensus.com.


20. AGREEMENT TO ARBITRATE ALL DISPUTES

a. Customer and the Company agree that all disputes and claims between Customer
and the Company shall be settled by binding arbitration instead of in courts of
general jurisdiction. This Customer Agreement to arbitrate is intended to be
broadly interpreted and includes, but is not limited to any dispute, claim or
controversy arising out of or relating in any way to the Services, the Company
software, the Company’s websites, the Customer Agreement or any aspect of the
relationship between Customer and the Company. Customer agrees that, by agreeing
to the Customer Agreement, the U.S. Federal Arbitration Act governs the
interpretation and enforcement of this provision, and that Customer and Company
are each waiving the right to a trial by jury or to participate in a class
action. Notwithstanding the foregoing, either party maybring an individual
action in small claims court. This arbitration provision does not preclude
Customer from bringing issues to the attention of federal, state, or local
agencies, including, for example, the Federal Communications Commission. Such
agencies can, if the law allows, seek relief against the Company on Customer’s
behalf. This arbitration provision shall survive termination of this Customer
Agreement and the termination of Customer’s account.



b. A party who intends to seek arbitration must first send to the other, by
certified mail, a written Notice of Dispute (“Notice”). The Notice to the
Company should be addressed to: Consensus, Inc., ATTN: Legal Department, 700 S.
Flower St., 15th Floor, Los Angeles, CA 90017, USA (“Notice Address”). The
Notice must (a) describe the nature and basis of the claim or dispute; and (b)
set forth the specific relief sought (“Demand”). If the Company and Customer do
not reach an agreement to resolve the claim within 30 days after the Notice is
received, Customer or the Company may commence an arbitration proceeding. During
the arbitration, the amount of any settlement offer made by the Company or
Customer shall not be disclosed to the arbitrator until after the arbitrator
determines the amount, if any, to which Customer or the Company is entitled.
Customer may download or copy a form Notice and a form to initiate arbitration
at www.adr.org. If Customer is required to pay a filing fee, after the Company
receives notice at the Notice Address that Customer has commenced arbitration,
it will promptly reimburse Customer for Customer’s payment of the filing fee,
unless Customer’s claim is for greater than US$10,000.

c. The arbitration will be governed by the Commercial Arbitration Rules and the
Supplementary Procedures for Consumer Related Disputes (collectively, “AAA
Rules”) of the American Arbitration Association (“AAA”), as modified by the
Customer Agreement, and will be administered by the AAA. The AAA Rules and Forms
are available online at www.adr.org. The arbitrator is bound by the terms of the
Customer Agreement. All issues are for the arbitrator to decide, including
issues relating to the scope and enforceability of this arbitration provision.
Unless the Company and Customer agree otherwise, any arbitration hearings will
take place by video or telephone conference. If Customer’s claim is for
US$10,000 or less, the Company agrees that Customer may choose whether the
arbitration will be conducted solely on the basis of documents submitted to the
arbitrator, through a telephonic hearing, or by an in-person hearing as
established by the AAA Rules. If Customer’s claim exceeds US$10,000, the right
to a hearing will be determined by the AAA Rules. Regardless of the manner in
which the arbitration is conducted, the arbitrator shall issue a reasoned
written decision sufficient to explain the essential findings and conclusions on
which the award is based. The arbitrator is not authorized to award punitive or
other damages not measured by the prevailing party’s actual damages, and may
not, in any event, make any ruling, finding or award that does not conform to
the terms and conditions of the Customer Agreement.

d. The Company may make a written settlement offer anytime before an arbitrator
is selected. If the arbitrator issues Customer an award that is greater than the
value of the Company’s last written settlement offer made before an arbitrator
was selected (or if the Company did not make a settlement offer before an
arbitrator was selected), then the Company will pay Customer the amount of the
award or US$1,000, whichever is greater. Except as expressly set forth herein,
the payment of all filing, administration and arbitrator fees will be governed
by the AAA Rules.

e. CUSTOMER AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER
ONLY IN CUSTOMER’S OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS
MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both
Customer and the Company agree otherwise, the arbitrator may not consolidate
more than one person's claims with Customer’s claims, and may not otherwise
preside over any form of a representative or class proceeding. If this specific
provision is found to be unenforceable, then the entirety of this arbitration
provision shall be null and void. The arbitrator may award declaratory or
injunctive relief only in favor of the individual party seeking relief and only
to the extent necessary to provide relief warranted by that party's individual
claim.


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