![](/screenshots/c4bb42e3-a1ce-4dbe-9da2-0507c7b4420a.png)
www.mercadolibre.com.mx
Open in
urlscan Pro
54.230.228.104
Public Scan
Effective URL: https://www.mercadolibre.com.mx/ayuda
Submission: On June 20 via manual from MX — Scanned from DE
Summary
TLS certificate: Issued by Amazon RSA 2048 M02 on December 15th 2023. Valid for: a year.
This is the only time www.mercadolibre.com.mx was scanned on urlscan.io!
urlscan.io Verdict: No classification
Domain & IP information
IP Address | AS Autonomous System | ||
---|---|---|---|
2 8 | 54.230.228.104 54.230.228.104 | 16509 (AMAZON-02) (AMAZON-02) | |
11 | 95.101.54.233 95.101.54.233 | 20940 (AKAMAI-ASN1) (AKAMAI-ASN1) | |
1 | 2602:816:5001... 2602:816:5001::39 | 54113 (FASTLY) (FASTLY) | |
3 | 162.247.243.29 162.247.243.29 | 54113 (FASTLY) (FASTLY) | |
1 | 18.66.192.32 18.66.192.32 | 16509 (AMAZON-02) (AMAZON-02) | |
1 | 13.227.219.3 13.227.219.3 | 16509 (AMAZON-02) (AMAZON-02) | |
23 | 6 |
ASN16509 (AMAZON-02, US)
PTR: server-54-230-228-104.muc50.r.cloudfront.net
ayuda.mercadolibre.com.mx | |
www.mercadolibre.com.mx | |
matt.mercadolibre.com.mx |
ASN20940 (AKAMAI-ASN1, NL)
PTR: a95-101-54-233.deploy.static.akamaitechnologies.com
http2.mlstatic.com |
ASN16509 (AMAZON-02, US)
PTR: server-18-66-192-32.muc50.r.cloudfront.net
static.hotjar.com |
ASN16509 (AMAZON-02, US)
PTR: server-13-227-219-3.ams54.r.cloudfront.net
script.hotjar.com |
Apex Domain Subdomains |
Transfer | |
---|---|---|
11 |
mlstatic.com
http2.mlstatic.com — Cisco Umbrella Rank: 21097 |
581 KB |
8 |
mercadolibre.com.mx
2 redirects
ayuda.mercadolibre.com.mx www.mercadolibre.com.mx — Cisco Umbrella Rank: 45413 matt.mercadolibre.com.mx — Cisco Umbrella Rank: 58411 |
85 KB |
3 |
nr-data.net
bam.nr-data.net — Cisco Umbrella Rank: 311 |
1 KB |
2 |
hotjar.com
static.hotjar.com — Cisco Umbrella Rank: 894 script.hotjar.com — Cisco Umbrella Rank: 1260 |
60 KB |
1 |
newrelic.com
js-agent.newrelic.com — Cisco Umbrella Rank: 900 |
34 KB |
23 | 5 |
Domain | Requested by | |
---|---|---|
11 | http2.mlstatic.com |
www.mercadolibre.com.mx
http2.mlstatic.com |
6 | www.mercadolibre.com.mx |
1 redirects
www.mercadolibre.com.mx
|
3 | bam.nr-data.net |
www.mercadolibre.com.mx
|
1 | script.hotjar.com |
www.mercadolibre.com.mx
|
1 | static.hotjar.com |
www.mercadolibre.com.mx
|
1 | matt.mercadolibre.com.mx |
www.mercadolibre.com.mx
|
1 | js-agent.newrelic.com |
www.mercadolibre.com.mx
|
1 | ayuda.mercadolibre.com.mx | 1 redirects |
23 | 8 |
This site contains links to these domains. Also see Links.
Domain |
---|
www.mercadolibre.com |
myaccount.mercadolibre.com.mx |
careers-meli.mercadolibre.com |
hp.mercadolibre.com |
Subject Issuer | Validity | Valid | |
---|---|---|---|
*.mercadolibre.com.mx Amazon RSA 2048 M02 |
2023-12-15 - 2025-01-13 |
a year | crt.sh |
*.mlstatic.com DigiCert TLS RSA SHA256 2020 CA1 |
2024-02-11 - 2025-02-11 |
a year | crt.sh |
js-agent.newrelic.com GlobalSign Atlas R3 DV TLS CA 2024 Q1 |
2024-03-21 - 2025-04-22 |
a year | crt.sh |
*.nr-data.net DigiCert Global G2 TLS RSA SHA256 2020 CA1 |
2023-09-29 - 2024-10-01 |
a year | crt.sh |
*.hotjar.com Amazon RSA 2048 M03 |
2024-05-22 - 2025-06-20 |
a year | crt.sh |
This page contains 1 frames:
Primary Page:
https://www.mercadolibre.com.mx/ayuda
Frame ID: 29BA62377E8BA44F087871A7EF5084B3
Requests: 23 HTTP requests in this frame
Screenshot
![](/screenshots/c4bb42e3-a1ce-4dbe-9da2-0507c7b4420a.png)
Page Title
Ayuda con Mercado Libre: soluciones, información y másPage URL History Show full URLs
-
https://ayuda.mercadolibre.com.mx/contacto
HTTP 301
https://www.mercadolibre.com.mx/contacto HTTP 301
https://www.mercadolibre.com.mx/ayuda Page URL
Detected technologies
![](/vendor/wappa/icons/Hotjar.png)
Detected patterns
- //static\.hotjar\.com/
Page Statistics
4 Outgoing links
These are links going to different origins than the main page.
Title: Ingresa
Search URL Search Domain Scan URL
Title: Administrar y cancelar comprasPagar, seguir envíos, modificar, reclamar o cancelar compras.
Search URL Search Domain Scan URL
Title: Trabaja con nosotros
Search URL Search Domain Scan URL
Title: Mercado Libre
Search URL Search Domain Scan URL
Page URL History
This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.
-
https://ayuda.mercadolibre.com.mx/contacto
HTTP 301
https://www.mercadolibre.com.mx/contacto HTTP 301
https://www.mercadolibre.com.mx/ayuda Page URL
Redirected requests
There were HTTP redirect chains for the following requests:
23 HTTP transactions
Method Protocol |
Resource Path |
Size x-fer |
Type MIME-Type |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
GET H2 |
Primary Request
ayuda
www.mercadolibre.com.mx/ Redirect Chain
|
257 KB 70 KB |
Document
text/html |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
Redirect headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
agent.min.js
http2.mlstatic.com/frontend-assets/opentelemetry-browser/1.2.1/ |
113 KB 24 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
proximanova-light.woff2
http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/ |
14 KB 14 KB |
Font
font/woff2 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
proximanova-regular.woff2
http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/ |
14 KB 14 KB |
Font
font/woff2 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
proximanova-semibold.woff2
http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/ |
13 KB 14 KB |
Font
font/woff2 |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
navigation-desktop.css
http2.mlstatic.com/frontend-assets/ml-web-navigation/ui-navigation/6.6.55/mercadolibre/ |
41 KB 8 KB |
Stylesheet
text/css |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
home.222f5bf7.css
http2.mlstatic.com/frontend-assets/cx-support-peach-frontend/ |
179 KB 20 KB |
Stylesheet
text/css |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
logo_large_25years_v2.png
http2.mlstatic.com/frontend-assets/ml-web-navigation/ui-navigation/6.6.55/mercadolibre/ |
2 KB 2 KB |
Image
image/png |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
nr-spa-1.260.1.min.js
js-agent.newrelic.com/ |
106 KB 34 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
snackbar.js
http2.mlstatic.com/frontend-assets/ml-web-navigation/widgets/5.21.3/ |
8 KB 3 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
security.js
www.mercadolibre.com.mx/v3/ |
0 826 B |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
vendor.2bb0f13b.js
http2.mlstatic.com/frontend-assets/cx-support-peach-frontend/ |
2 MB 294 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
home.desktop.a8afa189.js
http2.mlstatic.com/frontend-assets/cx-support-peach-frontend/ |
943 KB 185 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
favicon.svg
http2.mlstatic.com/frontend-assets/ml-web-navigation/ui-navigation/5.21.22/mercadolibre/ |
6 KB 3 KB |
Other
image/svg+xml |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
POST H2 |
/
matt.mercadolibre.com.mx/ |
0 525 B |
Ping
text/plain |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
POST H/1.1 |
NRBR-766f4fb616d3a2368ce
bam.nr-data.net/1/ |
148 B 611 B |
XHR
text/plain |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
hotjar-492923.js
static.hotjar.com/c/ |
13 KB 5 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
suggest
www.mercadolibre.com.mx/help/api/search/ |
72 KB 12 KB |
XHR
application/json |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
help-chat
www.mercadolibre.com.mx/help/api/ |
11 B 651 B |
XHR
application/json |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
9e455ab6-d872-4a81-824a-e549183d5d15
www.mercadolibre.com.mx/merch/realestates/wrapper/realestates/ |
0 611 B |
XHR
text/plain |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
modules.ef112488b1de7ff5f962.js
script.hotjar.com/ |
223 KB 56 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
POST H/1.1 |
NRBR-766f4fb616d3a2368ce
bam.nr-data.net/ins/1/ |
0 281 B |
XHR
text/plain |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
POST H/1.1 |
NRBR-766f4fb616d3a2368ce
bam.nr-data.net/events/1/ |
24 B 350 B |
XHR
image/gif |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
Verdicts & Comments Add Verdict or Comment
43 JavaScript Global Variables
These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.
object| 0 object| 1 object| 2 undefined| event object| fence object| sharedStorage object| NREUM object| webpackChunk:NRBA-1.260.1.PROD object| newrelic object| __OTEL_BROWSER_STATE__ object| __PRELOADED_STATE__ object| cssLinks string| GoogleAnalyticsObject function| meli_ga boolean| GA-user-traceability-consent boolean| inDapIF function| melidata object| oTelagent object| __NAVIGATION_PRELOADED_STATE__ function| __navigation_tracking__ function| __navigation_track__ function| imageLazyLoading object| lazyImageObserver object| reactiveElementVersions object| litHtmlVersions object| litElementVersions function| mitt object| freya function| _typeof function| _classCallCheck function| _defineProperties function| _createClass function| SnackbarWidget function| hj object| _hjSettings object| __LOADABLE_LOADED_CHUNKS__ function| clearImmediate function| setImmediate object| regeneratorRuntime object| hjSiteSettings function| hjBootstrap object| hjLazyModules object| hjBootstrapCalled5 Cookies
Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.
Domain/Path | Expires | Name / Value |
---|---|---|
.mercadolibre.com.mx/ | Name: _d2id Value: f1e23a46-34a2-4a3e-96b8-f9285d895c9c-n |
|
www.mercadolibre.com.mx/ | Name: _csrf Value: PEPWL-yBXBV2R07h7nJuxhz0 |
|
www.mercadolibre.com.mx/ | Name: NSESSIONID_project_session Value: s%3AoZ6bYvOkYDdI9XUoyh1geQer8FNO8hjq.EQs%2FqXAo4UunT3KLZKcT%2B%2FwEFrVlao1x4m5LoaujfM8 |
|
.mercadolibre.com.mx/ | Name: _hjSessionUser_492923 Value: eyJpZCI6ImRhNWQxZDc0LWIzNzQtNThmZi1hNjM2LTdlMjQ4MDBjMzEwNiIsImNyZWF0ZWQiOjE3MTg5MTc5NzM4MzgsImV4aXN0aW5nIjpmYWxzZX0= |
|
.mercadolibre.com.mx/ | Name: _hjSession_492923 Value: eyJpZCI6IjFkZGU3ZmZjLTZmZDMtNGY1Yy1hZmQ1LTMyYWEwMWI5OTVmYiIsImMiOjE3MTg5MTc5NzM4MzksInMiOjAsInIiOjAsInNiIjowLCJzciI6MCwic2UiOjAsImZzIjoxLCJzcCI6MH0= |
Security Headers
This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page
Header | Value |
---|---|
Content-Security-Policy | script-src 'nonce-M+i/Jb5M8MgQCLp7iFw/RA==' 'strict-dynamic' 'unsafe-eval' 'report-sample' https: 'unsafe-inline'; base-uri 'none'; report-uri https://events.mercadolibre.com/csp/reports?identifier=aKTURK4S16e62RHb_UQNZ1RiBEo38LvhJ-hkAIDUCDOgqLyIOOCFazR8n0lN836BqqwLbC-tZ4xnqg==&policy_id=10&user_id=&request_id=f1e23a46-34a2-4a3e-96b8-f9285d895c9c; report-to csp-endpoint; object-src https://http2.mlstatic.com/ https://mlstaticquic-a.akamaihd.net/ |
Strict-Transport-Security | max-age=15552000; includeSubDomains |
X-Content-Type-Options | nosniff |
X-Xss-Protection | 1; mode=block |
Indicators
This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.
ayuda.mercadolibre.com.mx
bam.nr-data.net
http2.mlstatic.com
js-agent.newrelic.com
matt.mercadolibre.com.mx
script.hotjar.com
static.hotjar.com
www.mercadolibre.com.mx
13.227.219.3
162.247.243.29
18.66.192.32
2602:816:5001::39
54.230.228.104
95.101.54.233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