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J.P. Morgan Access
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CONTACT US


NORTH AMERICA



Country Phone Numbers Hours of Operation Language Support United States

866-872-3321 (US Toll Free)

+1-813-432-6122

Available 24 Hrs English United States

Merchant Services

866-872-3321 (US Toll Free)

Available 24 hours English


LATAM

You can email your inqueries at JPMorgan.Access.Support.Helpdesk@JPMorgan.com



Country Phone Numbers Hours of Operation Language Support Argentina

0800-444-1547 (AR toll free)

+54-11-4348-3422

8:00 am - 7:00 pm local time English, Spanish Brasil

0800-762-1114 (BR toll free)

+55-11-4950-3304

8:00 am - 7:00 pm Local Time English, Portuguese Chile

0800-444-1547 (Toll Free)

+562-2425-5444

8:00 am - 7:00 pm Local Time English, Spanish Colombia

+57-1-326-9758

8:00 am - 7:00 pm Local Time English, Spanish Dominican Republic

1-829-946-3998

8:00 am - 7:00 pm Local Time English, Spanish Mexico

01800-211-0771 (MX toll free)
+52-55-5540-9331

8:00 am - 7:00 pm Local Time English, Spanish Peru

+51-1-205-3774

8:00 am - 7:00 pm Local Time English, Spanish


ASIA PACIFIC

You can email your inqueries at APAC.Technical.Helpdesk@JPMorgan.com



Country Phone Numbers Hours of Operation Language Support Australia

1800-302-364 (AU toll free)
+61-2-9003-7224

Available 24 Hrs English China

400-658-7703

Available 24 Hrs English Hong Kong

800-964-289 (HK toll free)

Available 24 Hrs English India

+91-22-6157-4419

Available 24 Hrs English Indonesia

+62-21-5291-8651

Available 24 Hrs English Japan

0034-800-1-00032 (JP toll free)
+81 3-6736-6667

Available 24 Hrs English New Zealand

0800-885-019 (NZ toll free)

Available 24 Hrs English Philippines

+63-2-8878-1125

Available 24 Hrs English Singapore

1800-882-7706 (SG toll free)
+65-6882-7897

Available 24 Hrs English South Korea

+82-2-758-5300

Available 24 Hrs English Taiwan

+886-2-2725-9329

Available 24 Hrs English


EUROPE/MIDDLE EAST/AFRICA

You can email your inqueries at Eurotech.Help@jpmorgan.com



Country Phone Numbers Hours of Operation Language Support EMEA

+44-20-7134-5600

Available 24 Hrs English France

+33-1-4015-4011

Available 24 Hrs English, French Germany

+49-69-7124-2513

Available 24 Hrs English, German Israel

+97-237-708-212

Available 24 Hrs English South Africa

+27-11-507-0555

Available 24 Hrs English


866-872-3321 (US TOLL FREE)

Upon calling the J.P. Morgan Access Support Group, you will hear the menu
options listed below. At any time you may speak the name of the product/service
about which you are calling, and be immediately transferred to a specialist.

Logon Support (password reset)
Security Administration
Funds Transfers Inquiries
Automated Clearing House (ACH)
Receivables Edge

Checks or Payables
Electronic Statements
Liquidity Solutions
Access Mobile

Cash or Wires
Transaction Services
Host to Host
Merchant Services

Foreign Exchange Payments
Training (To schedule training)
Global ACH
Investor Services (Investor or Securities Services)
Phone Numbers (Chase Online & Business Banking Phone Numbers)



PRIVATE BANK CLIENTS



Contact your Client Service Representative



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+44-20-7134-5600 (EMEA)

Upon calling the J.P. Morgan Access Support Group, you will hear the menu
options listed below.

FOR JP MORGAN ACCESS, PRESS 1



Using your telephone keypad enter the letters and numbers of your JPMorgan
Access User ID and Press # when complete.
Logon Support (password reset), Press 1
Security Administration, Press 2
Payments, including Wires and ACH, Press 3
Electronic Statements, Press 4
Liquidity, Press 5
Transaction Services, Press 6



FOR ACCESS LANGUAGE SERVICES, PRESS 2



Russian Access Support, Press 1
German Access Support, Press 2
French Access Support, Press 3



MULTICASH OR EBICS, PRESS 3



RUSSIA ONLINE, PRESS 4



DIRECT FILE TRANSMISSION AND HOST TO HOST, PRESS 5



TRANSACTIONAL INQUIRIES, PRESS 6



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