info.ticketsignup.io Open in urlscan Pro
162.159.134.42  Public Scan

Submitted URL: https://u33967097.ct.sendgrid.net/ls/click?upn=DR9frKzwSiOjHe-2Fvgmrbxj-2BZ4LbEkCekJ4AmK9gGdRmnRclCbl4n0sJtjR7w66yRCkZt9i3osN23xqX...
Effective URL: https://info.ticketsignup.io/default-no-refunds-policy-to-fight-chargebacks/
Submission: On June 06 via api from US — Scanned from DE

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April 20, 2023
 * Home
 * Blog
 * Default "No Refunds" Policy to Fight Chargebacks




DEFAULT “NO REFUNDS” POLICY TO FIGHT CHARGEBACKS

All events created on TicketSignup are now required to have a waiver and/or
refund policy. TicketSignup makes this easy with a default “no refunds” policy
that has helped our team win chargebacks for our customers:



For new events, you can edit the default refund/waiver in the second step of the
Ticket Wizard when setting up your event or in the Dashboard by navigating to
Event >> Waiver/Refund Policy.



Events already set up on TicketSignup will see our default refund/waiver policy
when navigating to Event >> Waiver/Refund Policy. This does NOT show in the
ticket purchase path until you click Save on the page. Events that already have
a custom waiver/refund policy will NOT see our default refund/waiver policy;
rather, you will see your custom waiver/refund policy.

TicketSignup fights and wins chargebacks on behalf or our events. This reduces
an event’s overhead and prevents unnecessary losses. This release ensures that
our Finance team has a strong “No Refunds” policy when fighting chargebacks for
events.




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