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Customer support  |  03303 330 007 

 * CX Platform
 * Other Services
   * Connectivity
   * Voice
   * Unified Communications
   * Support
 * About
 * Insights
   * Case Studies
   * Testimonials
 * Contact

 * CX Platform
 * Other Services
   * Connectivity
   * Voice
   * Unified Communications
   * Support
 * About
 * Insights
   * Case Studies
   * Testimonials
 * Contact

Book a call

Customer support  |  03303 330 007 

Book a call
 * CX Platform
 * Other Services
   * Connectivity
   * Voice
   * Unified Communications
   * Support
 * About
 * Insights
   * Case Studies
   * Testimonials
 * Contact

 * CX Platform
 * Other Services
   * Connectivity
   * Voice
   * Unified Communications
   * Support
 * About
 * Insights
   * Case Studies
   * Testimonials
 * Contact


THE FUTURE OF CUSTOMER EXPERIENCE.

Continue to build brand loyalty with a future-ready CCaaS solution, designed to
ensure you’re making the most of every interaction.
Request a call back
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Microsoft Teams
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Messenger
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NPS Today
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Puzzel
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Zendesk
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Power BI
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Voice
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Quality Assurance
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Webchat
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WFM
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Video
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Gamification
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Sales-Intelligence Smart Dialler
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SMS
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Email
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Live Share
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Social
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Smart AI Chatbot
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WELCOME TO THE FUTURE OF CONTACT CENTRE.

As the digital age continues to reshape the business landscape, we’re creating
the solutions that help businesses like yours to continue to deliver superior
customer experiences.



Our modern, future-ready CCaaS solution enables seamless customer communications
to ensure businesses can build loyalty and credibility. Connect with customers
via their channel of choice – including voice, email, chat, and social media –
to ensure you’re able to make the most of every interaction. Experience the
future of CCaaS today.

Learn more


OUR SOLUTIONS

CX Platform
Customer experience rules and we know that getting it right the first time is
the only option.
Learn more

Unified Comms

Make communication the priority and always be available to everyone with one
platform.
Learn more
Connectivity
High-quality, scalable, and managed services to keep businesses productive,
agile, and dynamic.
Learn more
Support
Access the tools to explore and enhance your customer experience in real time.
Learn more



OUR PARTNERS AND SUPPLIERS



CUSTOMER LOVE


WHAT OUR CUSTOMERS SAY.

“It was a simple decision to work with Make.Contact. The knowledge of what’s
available in the market is a given, but the difference is in the level of
service you get – always on hand to ensure the business runs smoothly. Service,
above everything else, is the most important aspect when choosing a telecomms
partner, and that’s where the people at Make.Contact excel.”
- Andy Mellor, Fish Insurance.

“Puzzel’s low-cost and highly flexible and therefore will be the foundation for
a lot of new operational enhancements we’re planning in the future. I can’t
thank Matt and the team enough for always having our back and providing a
platform that will really help us grow and adapt to the communication behaviour
of the younger generations as they enter the housing market.”
- Zac Evatt, Operations Director, Meridian Mortgages.

“Make.Contact supports our existing on-premise solution. Given the team’s
considerable industry experience, technical excellence in deploying omnichannel
Contact Centre solutions, and amazing customer support, the choice of supplier
was easy for us. Clint Milnes, CIO, Winn Group” The Manchester-based Voice &
Data supplier will leverage the operational knowledge it has gained over the
last year to design and deliver a superior, omnichannel solution enabling the
accident management - focused legal firm, Winn Group, to enhance its existing
services and maintain growth momentum.”
- Clint Milnes, CIO, Winn Group.

“Basically, they helped us understand the rules and ensure that the transition
happened smoothly... And it did, much to everybody's astonishment! A testament
to the quality of Make.Contact and the Puzzel system is that everything went
swimmingly. More than 95% of our calls are answered in three rings. Make.Contact
has genuinely made a difference to our team and our customers.”
- Vicky Hodgson, Onebright.

“Make.Contact have become an extension of the Clarion IT team whilst onsite,
working seamlessly alongside colleagues at all levels.”
- Dan Mitchel, Clarion Solicitors.

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OUR CSAT SCORE

How satisfied our customers are with Make.Contact.


FIRST-CLASS CUSTOMER SERVICE

Our philosophy is to provide first-class customer service delivered by
technically minded people.

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OUR CUSTOMERS




ARE YOU AN EXISTING CUSTOMER?

Visit Customer Support
With decades of experience and a passion for technology, we ensure the customer
experience is always straightforward and effective.



Great customer service isn’t something we aspire to achieve – it is the minimum
standard we expect. We are dedicated to delivering integrity, simplicity, and
equality while providing expert technical and product knowledge to ensure our
customers always receive the service they need and deserve.

Policies and support

Terms & conditions
Privacy policy
Service status
Support portal
Quick support app
Training platform
Contact

0330 333 0007
help@make.contact

Make.Contact, Unit 18, Altrincham Business Park, Altrincham, WA14 5GL.

© 2024 Make.Contact. All rights reserved.
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Reg Name: Contact Systems Limited  |  Reg Number: 10499953  |  VAT Reg: 257 1556
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