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TURN OFF THE GENERATIVE AI FEATURES

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Last updated on May 7, 2024

Adobe Acrobat

Open app
Generative AI features in Acrobat

Adobe Generative AI user guidelines

Content usage and handling practices

Before you begin

Get AI-generated answers

Get AI-generated overviews and summaries

Use the generative AI features from Acrobat Home

React to the content responses

Turn off the generative AI features

Generative AI features in Acrobat mobile

Known issues

Usage limitations

 1.  Generative AI features in Acrobat
     
 2.  Adobe Generative AI user guidelines
     
 3.  Content usage and handling practices
     
 4.  Before you begin
     
 5.  Get AI-generated answers
     
 6.  Get AI-generated overviews and summaries
     
 7.  Use the generative AI features from Acrobat Home
     
 8.  React to the content responses
     
 9.  Turn off the generative AI features
     
 10. Generative AI features in Acrobat mobile
     
 11. Known issues
     
 12. Usage limitations
     



The generative AI features are turned on by default. To turn off the features,
do the following:


TURN OFF GENERATIVE AI FEATURES IN ACROBAT OR ACROBAT READER DESKTOP

 1. Close any open files. Then, navigate to Preferences > Generative AI.
    

 2. To turn off the generative AI features, deselect Enable generative AI
    features in Acrobat, and then select OK.
    
    
    Preference to turn on or turn off the generative AI features in Acrobat
    desktop
    
    
    
    Preference to turn on or turn off the generative AI features in Acrobat
    desktop

 3. To turn on the generative AI features again, select Enable generative AI
    features in Acrobat, and select OK.


TURN OFF GENERATIVE AI FEATURES IN ACROBAT ONLINE

 1. Choose your profile at the upper-right corner, then select Settings.

 2. Deselect Enable generative AI features in Acrobat, then select Save.
    
    Preference to turn on or turn off the generative AI features in Acrobat
    online
    
    
    
    Preference to turn on or turn off the generative AI features in Acrobat
    online

Note:

If you're an admin and want to revoke access to generative AI features for your
team or org, contact Adobe Customer Care.

Note:

If you're a Teams user who is entitled to the new Acrobat, but is using the
current Acrobat, enable the new Acrobat to see the generative AI features.

If you aren't entitled to the new Acrobat, contact your admin. The admin can
contact Adobe Customer Care to get the new Acrobat enabled for you, so you can
access the generative AI features.

Alternatively, for new Acrobat, your admin can set
the bEnableAV2Enterprise registry key under FeatureLockDown (Lockable Settings)
for Modern Viewer in the Acrobat Enterprise Toolkit (ETK) preference reference.
The option is only available for Acrobat desktop.


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