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Text Content

 * Home
 * Quick Links
   * Open A Support Ticket
   * Fine Arts Fees
   * Faculty of Fine Arts
   * Centre for Digital Arts (CDA)
 * Log In

 * Home
 * Quick Links
    * Open A Support Ticket
    * Fine Arts Fees
    * Faculty of Fine Arts
    * Centre for Digital Arts (CDA)

 * Log In




FINE ARTS TECHNICAL HELP

Written by marcello on September 2, 2020. Posted in General Information.

Welcome to the Faculty of Fine Arts Support page. A central repository of FAQs
and documentation put together by technicians and professionals. If you are
looking for a Fine Arts department web page, head on over to
http://www.concordia.ca/finearts.html


CONTACT LISTS FOR MAC USERS

Written by marcello on August 11, 2021. Posted in Office365.

Outlook for Mac has always been limited to creating contact lists locally as
opposed to the Windows versions where you could create an Exchange contact list
that you could access from any computer.

Continue reading


FACULTY COMPUTER REFRESH PROGRAM

Written by marcello on June 18, 2021. Posted in Computer Refresh.

The university now has a program to refresh full-time and LTA faculty computers
every four years. If you are a new professor and don’t know if you are on our
list, please fill out this form: https://forms.office.com/r/2yB7f9rDLP. You will
then be placed on a waiting list. You can contact us at any time by emailing
cda@concordia.ca to find out when your computer refresh is coming up.

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RESOURCES AVAILABLE FROM CDA FOR TEACHING ONLINE

Written by marcello on July 14, 2020. Posted in Students, Teaching Resources.
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HOW TO GET ADOBE CC

Written by marcello on September 1, 2020. Posted in Adobe CC, Software
Availability, Students, Teaching Resources.

Faculty of Fine Arts staff and students can use the instructions below to access
Adobe software. This page also contains links to a form for faculty to request
licenses for their entire class. Don’t worry we just need your class number, not
all your student names. If a faculty member or staff needs their own license,
they have to request a staff license by emailing help@concordia.ca.

Concordia has secured a limited amount of Adobe CC licenses for students that
will be active as long as you remain an active student enrolled in a class
listed below. The license does not grant access to most web only applications
and cloud services, such as the cloud version of Lightroom.

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HERE’S HOW TO LOCATE YOUR CONCORDIA CARREFOUR CONTENT IN AEM

Written by CDA on August 5, 2021. Posted in General Information.

You are now able to log in to Concordia Carrefour, the new hub for faculty and
staff. The single sign-on solution features a modern, mobile-friendly user
interface and has the same look and feel as Concordia’s public website.

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HOW TO BUY SOFTWARE

Written by marcello on June 28, 2021. Posted in Uncategorized.

New procedures will come from the Dean’s office soon, but for now we are being
asked to use the web requisition (WebReq) system to order any software
regardless of the cost.

If you are not familiar with the WebReq process, you can read the instructions
from this PDF file.

**Note that if you just need to purchase a plugin or things like textures that
don’t have an executable/installer, you can order it yourself without going
through this process. Just remember to get permission from the budget office to
make sure you’ll be reimbursed.


MACOS UPGRADE USING MANAGED SOFTWARE CENTER

Written by Martin Leger on May 28, 2021. Posted in General Information.

Since several Macs have not been on premise for the last year, the macOS upgrade
schedule was disrupted. Upgrading macOS will be beneficial for both security and
compatibility with the latest software we will be rolling out this summer.

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WINDOWS 10 FEATURE UPDATES

Written by Oisín Burns on June 7, 2021. Posted in General Information.

Since the Windows 10 upgrade from Windows 7 was completed in early 2020, we are
now on the Windows 10 update cycle. Usually twice a year,  Microsoft will
release a major and a minor feature update for Windows 10. However, not all of
these updates will be needed.

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CLASS/LABORATORIES ONSITE RECORDING SUPPORT

Written by marcello on March 30, 2021. Posted in Teaching Resources.

CTL and IITS are offering the following services via this request form.
 * Audio-video recording equipment on local computers and laptops in designated
   classrooms on campus.
 * Mobile filming kit on both campuses to help faculty record lab components
   that cannot be moved off-site.
 * Studios equipped with Lightboards, recording equipment and dedicated
   technicians on both campuses. More info on Lightboard Studios.


SENTINELONE ANTI-VIRUS

Written by marcello on March 30, 2021. Posted in General Information, Security,
Staff, Teaching Resources.

The university has switched to SentinelOne for anti-virus protection on all
university owned assets. It is not available for personal computers, but we can
recommend you install the home version of Sophos which is free since the trial
version of Sophos does not expire.

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 * Access to Equipment (1)
 * Adobe CC (1)
 * Centre for Digital Arts (CDA) (5)
 * Computer Refresh (1)
 * Email (2)
 * General Information (15)
 * Office365 (5)
 * Online Fine Arts Fees (1)
 * Remote Lab Computers (3)
 * Security (1)
 * Software Availability (8)
 * Sound (1)
 * Staff (15)
 * Students (22)
 * Teaching Resources (20)
 * Tempo (1)
 * Uncategorized (1)
 * Working From Home (5)

ONLINE FINE ARTS FEES




ADDITIONAL RESOURCES

CTL

Concordia