Submitted URL: https://support.sylabs.io/
Effective URL: https://support.sylabs.io/support/home
Submission: On July 11 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 7 IPs in 2 countries across 6 domains to perform 25 HTTP transactions. The main IP is 3.82.182.224, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.sylabs.io.
TLS certificate: Issued by R10 on July 11th 2024. Valid for: 3 months.
This is the only time support.sylabs.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 3.82.182.224 14618 (AMAZON-AES)
9 3.161.78.5 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
4 3.221.204.6 14618 (AMAZON-AES)
2 52.217.229.104 16509 (AMAZON-02)
6 2a00:1450:400... 15169 (GOOGLE)
1 18.245.60.11 16509 (AMAZON-02)
25 7
Apex Domain
Subdomains
Transfer
9 freshdesk.com
assets3.freshdesk.com — Cisco Umbrella Rank: 184024
assets5.freshdesk.com — Cisco Umbrella Rank: 183697
assets6.freshdesk.com — Cisco Umbrella Rank: 179314
assets7.freshdesk.com — Cisco Umbrella Rank: 179029
assets2.freshdesk.com — Cisco Umbrella Rank: 182770
assets10.freshdesk.com — Cisco Umbrella Rank: 178126
407 KB
6 gstatic.com
fonts.gstatic.com
74 KB
5 freshchat.com
wchat.freshchat.com — Cisco Umbrella Rank: 21921
189005272807845.webpush.freshchat.com
24 KB
3 sylabs.io
support.sylabs.io
34 KB
2 amazonaws.com
s3.amazonaws.com
6 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 108
1 KB
25 6
Domain Requested by
6 fonts.gstatic.com fonts.googleapis.com
4 wchat.freshchat.com support.sylabs.io
wchat.freshchat.com
4 assets3.freshdesk.com support.sylabs.io
assets3.freshdesk.com
3 support.sylabs.io 1 redirects support.sylabs.io
2 s3.amazonaws.com support.sylabs.io
1 189005272807845.webpush.freshchat.com wchat.freshchat.com
1 assets10.freshdesk.com support.sylabs.io
1 assets2.freshdesk.com support.sylabs.io
1 assets7.freshdesk.com support.sylabs.io
1 assets6.freshdesk.com support.sylabs.io
1 assets5.freshdesk.com support.sylabs.io
1 fonts.googleapis.com support.sylabs.io
25 12

This site contains links to these domains. Also see Links.

Domain
www.sylabs.io
www.freshworks.com
Subject Issuer Validity Valid
support.sylabs.io
R10
2024-07-11 -
2024-10-09
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.freshchat.com
Amazon RSA 2048 M02
2024-01-22 -
2025-02-18
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.wchat.webpush.myfreshworks.com
Amazon RSA 2048 M02
2024-06-04 -
2025-07-03
a year crt.sh

This page contains 4 frames:

Primary Page: https://support.sylabs.io/support/home
Frame ID: 9665AF1028C265FCCD2851455A2BC6DB
Requests: 22 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=c5e68d86-679f-4340-a16c-5bd56e42f738&origin=https://support.sylabs.io
Frame ID: 945054955FD3C535C64BEF4A93758F55
Requests: 1 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=c5e68d86-679f-4340-a16c-5bd56e42f738&referrer=aHR0cHM6Ly9zdXBwb3J0LnN5bGFicy5pbw==&eagerLoad=true
Frame ID: 82BE728C7592EF372B732726F79B5065
Requests: 1 HTTP requests in this frame

Frame: https://189005272807845.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LnN5bGFicy5pbw==
Frame ID: B690FA0382C3DA7947B704267F5C0A8E
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : SingularityPRO and Enterprise Support

Page URL History Show full URLs

  1. https://support.sylabs.io/ HTTP 302
    https://support.sylabs.io/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • wchat\.freshchat\.com/js/widget\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

25
Requests

100 %
HTTPS

29 %
IPv6

6
Domains

12
Subdomains

7
IPs

2
Countries

542 kB
Transfer

1592 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.sylabs.io/ HTTP 302
    https://support.sylabs.io/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

25 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.sylabs.io/support/
Redirect Chain
  • https://support.sylabs.io/
  • https://support.sylabs.io/support/home
20 KB
8 KB
Document
General
Full URL
https://support.sylabs.io/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.82.182.224 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-82-182-224.compute-1.amazonaws.com
Software
fwe /
Resource Hash
480c6c53ddba11995f7ab8fec573062eaedef259b0e743181180ece19831fc16
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
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nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
40
x-fw-ratelimiting-managed
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299 199
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x-request-id
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x-trace-id
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x-xss-protection
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Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
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date
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expires
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pragma
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server
fwe
status
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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General
Full URL
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Requested by
Host: support.sylabs.io
URL: https://support.sylabs.io/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.161.78.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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content-encoding
gzip
via
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x-amz-version-id
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age
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x-cache
Hit from cloudfront
x-amz-replication-status
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content-length
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server
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etag
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content-type
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cache-control
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accept-ranges
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expires
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theme.css
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77 KB
22 KB
Stylesheet
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Full URL
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Requested by
Host: support.sylabs.io
URL: https://support.sylabs.io/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.82.182.224 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-82-182-224.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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Reverse DNS
ec2-3-221-204-6.compute-1.amazonaws.com
Software
fwe /
Resource Hash
Security Headers
Name Value
Content-Security-Policy style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.sylabs.io/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding
gzip
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type
text/html
date
Thu, 11 Jul 2024 04:54:30 GMT
last-modified
Thu, 04 Jul 2024 12:46:53 GMT
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
false
x-request-id
88624709-48a9-4bda-8a78-e3c739f1ba2d
x-server
krbd4
x-trace-id
00-f3afc5446632a19f3d37a9ca3cec6241-0616594c12d773ba-00
x-xss-protection
1; mode=block
widget.css
wchat.freshchat.com/widget/css/
9 KB
2 KB
Stylesheet
General
Full URL
https://wchat.freshchat.com/widget/css/widget.css?t=1720673670811
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.221.204.6 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-221-204-6.compute-1.amazonaws.com
Software
fwe /
Resource Hash
58e78ddbe7394cd14a1e3bc3d8a85a8f9a5c319653ce2a50008ed33560df6b1b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.sylabs.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 11 Jul 2024 04:54:30 GMT
strict-transport-security
max-age=31536000; includeSubDomains
content-encoding
gzip
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-envoy-upstream-service-time
2
x-xss-protection
1; mode=block
x-request-id
e4bb73fc-93fc-9ffb-9a98-b02afc864608
x-trace-id
00-fefccba1f8c7fe4e4f869792c677f1c5-ad228c399bdd56d9-01
last-modified
Thu, 04 Jul 2024 12:46:53 GMT
server
fwe
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type
text/css
x-fw-ratelimiting-managed
false
cache-control
max-age=31536000,no-cache, no-store, must-revalidate, pre-check=0, post-check=0,public
x-server
59hmm
expires
Fri, 11 Jul 2025 04:54:30 GMT
index.html
189005272807845.webpush.freshchat.com/ Frame B690
0
0
Document
General
Full URL
https://189005272807845.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LnN5bGFicy5pbw==
Requested by
Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.60.11 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-60-11.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash

Request headers

Referer
https://support.sylabs.io/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

content-encoding
gzip
content-type
text/html
date
Thu, 11 Jul 2024 04:54:33 GMT
etag
W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
last-modified
Fri, 25 Oct 2019 06:53:38 GMT
server
AmazonS3
vary
Accept-Encoding
via
1.1 c1e31c801257ebc563cbb890e887cb1e.cloudfront.net (CloudFront)
x-amz-cf-id
9uRHfrXGC5mh5qFx_T0HkYriwfSH8hCe8ejHTWu5oZIQvsssWo2Udw==
x-amz-cf-pop
FRA60-P5
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront

Verdicts & Comments Add Verdict or Comment

93 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size object| fcWidget function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18307999347312813536 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
support.sylabs.io/ Name: _x_w
Value: 29_1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

189005272807845.webpush.freshchat.com
assets10.freshdesk.com
assets2.freshdesk.com
assets3.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
s3.amazonaws.com
support.sylabs.io
wchat.freshchat.com
18.245.60.11
2a00:1450:4001:811::200a
2a00:1450:4001:82a::2003
3.161.78.5
3.221.204.6
3.82.182.224
52.217.229.104
092db815ef6c3450be18b5451188e421a46d0281db67e5004f29ab3ba985da0f
0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
10a54c9b6ce9a442c8a2e6a131947e0d106a4af7c5b98360494520fc5245be28
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957
480c6c53ddba11995f7ab8fec573062eaedef259b0e743181180ece19831fc16
4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691
500f8aaf69ddcf71a16ceae58c927f03371b33665185e16df347b67f7f11bdb9
58e78ddbe7394cd14a1e3bc3d8a85a8f9a5c319653ce2a50008ed33560df6b1b
5bef00b99a0a46d5babe2d9d83315c6ffdd8736ba64062089ab3386be708d91e
5c39235483c8a8417cb7279e975330e48507743bc0a830c7391f553e4ec7ee93
6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326
7b348b30ea1fe43857e68fc462c29e5c6e63c97666af75135c4396a272e54762
7d93459d86585bfcdbb7e0376056226adb25821ee54b96236fe2123e9560929f
89d70c1cfc14e8bfd1100be59d517490352cdbdeb82858862f30e630a2a10c2a
8b4315d7eb1c628b02d42a6227b3886a6e3af23341e6c927b2be4fc2740d9495
9be1cf61b8b84c5a262f7ce4fb55bfdf61dd6d11076cda5f3e999a77574bb763
a2d1278b0d76000e797e065a55682632449375fa31d71ab27d051dff25366a55
a38cd9501510c5c7b86b5af1dd26d2c0797c209a524f9044d361326d226bedb3
b5e3de9f2de40c21e62d378bdd9c654344155eb3cd832c78c83a0b02d6949070
ca57b79a870bbf54700730858603a70d79743779c1b059922ec401bfddc5adc9
e1d5749893c982887c1c45d4b4cf90c455723be89bbdc88e37ffb33720291e19
f4e80d9dfd374d02989b87a27b5ed4cb78fbb177c27f1478e9a8b0afb7513149