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HOW CAN WE HELP?

Use our search bar to find all sorts of useful content and FAQs.
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CHECK YOUR ACCOUNT

I haven't received my password reset email
My account has been locked
How do I close my online account?


AFTERSALES AND RETURNS

Do I have to return my item to the store where I bought / collected it?
Returns, product support and repairs
Can I return my item if there’s something wrong with it?


WAYS TO PAY

Payment Types
What's PayPal?
Do we price match with other brands?


DELIVERY AND COLLECTION

Can I amend the delivery address for my order?
Can I arrange a Fast Track delivery in-Store?
Can I see all your delivery options?


INSURANCE AND ARGOS CARE

Can I buy Argos Care after I've bought my item?
Does Argos Care cover both parts and labour if I make a claim?
How do I buy Argos Care?
How do I make an Argos Care claim?


PRODUCT SUPPORT AND INFORMATION

Returns, product support and repairs
Buying Guides
Argos Spare Parts


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TOP FAQ'S

Can my item be repaired?

If your item is faulty or damaged, it can often be easily repaired, or you might
just need some advice to get it working again. You can get all the help you need
by visiting our Support Site
What's an Argos Card?


An Argos Card allows you to spread the cost of the things you want with a range
of credit plans (Representative 34.9% APR variable).

Find out more here.

When will my order be delivered?


Your delivery date and timeslot will be either on your order comfirmation email
or your receipt.

If you haven't arranged the delivery of your order you can arrange your delivery
through our live chat service. We can also provide updates on your order if you
no longer have your receipt or email.

How do I extend my Click & Collect window?


You can extend your online collection window in the Recent Orders section of
Your Account.

Unfortunately, you can't extend your Click & Collect window on Tu Clothing
orders or if you ordered your item to a Sainsbury's collection point.

If you have any problems, just contact us via our Live Chat.

How long will my refund take?


If you return your item(s) back to an Argos store, we can trigger a refund
immediately. It may take up to 5 working days for your bank to process it into
your account. If you paid by cash or gift card you'll be refunded in store using
the original payment method. PayPal refunds can take up to 30 days.

If you return your item(s) by home collection or post, please allow up to two
weeks for postage time - as soon as we have it we'll start the refund.

It may take up to 5 working days to appear in your account (depending on your
bank). We're not able to track progress of the refund once it's been put
through, but don't worry, you'll receive confirmation when it's processed.

Don't forget, all returned items must be in line with our returns policy, these
products will need to be unused and in their original packaging, with proof of
purchase.

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About Argos

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RETURNING AN ITEM

For returns, product support and repairs
Learn more here


PAYMENT METHODS

We accept the following payment methods online



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© Argos Limited 2023. All Rights Reserved.
Argos Limited is authorised and regulated by the Financial Conduct Authority as
a credit broker (713206), and works exclusively with the lender, Home Retail
Group Card Services Limited trading as Argos Card and Argos Financial Services,
who are authorised and regulated by the Financial Conduct Authority to provide
credit (716148). Home Retail Group Card Services Limited is registered in
England (04007072) at 33 Holborn, London, United Kingdom, EC1N 2HT.


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