URL: https://support.ritmapres.com/
Submission: On August 18 via automatic, source certstream-suspicious — Scanned from IT

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 12 HTTP transactions. The main IP is 110.4.45.32, located in Malaysia and belongs to EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY. The main domain is support.ritmapres.com.
TLS certificate: Issued by R10 on August 17th 2024. Valid for: 3 months.
This is the only time support.ritmapres.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
12 110.4.45.32 46015 (EXABYTES-...)
12 1
Apex Domain
Subdomains
Transfer
12 ritmapres.com
support.ritmapres.com
395 KB
12 1
Domain Requested by
12 support.ritmapres.com support.ritmapres.com
12 1

This site contains links to these domains. Also see Links.

Domain
www.hesk.com
www.sysaid.com
Subject Issuer Validity Valid
support.ritmapres.com
R10
2024-08-17 -
2024-11-15
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.ritmapres.com/
Frame ID: EA713966C36E50DAD0121F29E0FC8F51
Requests: 12 HTTP requests in this frame

Screenshot

Page Title

My IT Helpdesk

Detected technologies

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

12
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

395 kB
Transfer

394 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

12 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.ritmapres.com/
10 KB
10 KB
Document
General
Full URL
https://support.ritmapres.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
f9b0e4121c0dc03b27734d44dc6e155802b4a1c1bbe33ac9b8425dcec935ae6f
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

content-type
text/html; charset=utf-8
date
Sun, 18 Aug 2024 18:53:12 GMT
server
Apache
x-frame-options
SAMEORIGIN
app.min.css
support.ritmapres.com/theme/hesk3/customer/css/
95 KB
95 KB
Stylesheet
General
Full URL
https://support.ritmapres.com/theme/hesk3/customer/css/app.min.css?3.4.0
Requested by
Host: support.ritmapres.com
URL: https://support.ritmapres.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
b0f245007b8c34ed6c5e92c3221749723493f7d070d43bd23dde6eaaf7252de9

Request headers

Referer
https://support.ritmapres.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 18 Aug 2024 18:53:12 GMT
last-modified
Fri, 30 Sep 2022 07:59:48 GMT
server
Apache
accept-ranges
bytes
content-length
97311
content-type
text/css
sprite.svg
support.ritmapres.com/theme/hesk3/customer/img/
39 KB
39 KB
Other
General
Full URL
https://support.ritmapres.com/theme/hesk3/customer/img/sprite.svg
Requested by
Host: support.ritmapres.com
URL: https://support.ritmapres.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58

Request headers

Referer
https://support.ritmapres.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 18 Aug 2024 18:53:12 GMT
last-modified
Sat, 17 Sep 2022 06:33:16 GMT
server
Apache
accept-ranges
bytes
content-length
39669
content-type
image/svg+xml
sprite.svg
support.ritmapres.com/img/
39 KB
39 KB
Other
General
Full URL
https://support.ritmapres.com/img/sprite.svg
Requested by
Host: support.ritmapres.com
URL: https://support.ritmapres.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58

Request headers

Referer
https://support.ritmapres.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 18 Aug 2024 18:53:12 GMT
last-modified
Sat, 17 Sep 2022 06:33:16 GMT
server
Apache
accept-ranges
bytes
content-length
39669
content-type
image/svg+xml
jquery-3.5.1.min.js
support.ritmapres.com/theme/hesk3/customer/js/
87 KB
87 KB
Script
General
Full URL
https://support.ritmapres.com/theme/hesk3/customer/js/jquery-3.5.1.min.js
Requested by
Host: support.ritmapres.com
URL: https://support.ritmapres.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d

Request headers

Referer
https://support.ritmapres.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 18 Aug 2024 18:53:12 GMT
last-modified
Sat, 17 Sep 2022 06:33:16 GMT
server
Apache
accept-ranges
bytes
content-length
89476
content-type
application/javascript
hesk_functions.js
support.ritmapres.com/theme/hesk3/customer/js/
6 KB
6 KB
Script
General
Full URL
https://support.ritmapres.com/theme/hesk3/customer/js/hesk_functions.js?3.4.0
Requested by
Host: support.ritmapres.com
URL: https://support.ritmapres.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
bbfd1027af9b55d678a54249943b32e27d1a44a952edccc9f6c48ade2a2bd50b

Request headers

Referer
https://support.ritmapres.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 18 Aug 2024 18:53:12 GMT
last-modified
Sat, 17 Sep 2022 06:33:16 GMT
server
Apache
accept-ranges
bytes
content-length
6108
content-type
application/javascript
svg4everybody.min.js
support.ritmapres.com/theme/hesk3/customer/js/
2 KB
2 KB
Script
General
Full URL
https://support.ritmapres.com/theme/hesk3/customer/js/svg4everybody.min.js
Requested by
Host: support.ritmapres.com
URL: https://support.ritmapres.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
f307e0f5c201925f85e1a5b765cefe112a339997b5c3391903e04406fea1660f

Request headers

Referer
https://support.ritmapres.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 18 Aug 2024 18:53:12 GMT
last-modified
Sat, 17 Sep 2022 06:33:16 GMT
server
Apache
accept-ranges
bytes
content-length
1943
content-type
application/javascript
selectize.min.js
support.ritmapres.com/theme/hesk3/customer/js/
45 KB
45 KB
Script
General
Full URL
https://support.ritmapres.com/theme/hesk3/customer/js/selectize.min.js
Requested by
Host: support.ritmapres.com
URL: https://support.ritmapres.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
e469a18d0d4ab7d670abd91e335c3ac189750c8d0d1f163e6e754588f9904d0d

Request headers

Referer
https://support.ritmapres.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 18 Aug 2024 18:53:12 GMT
last-modified
Sat, 17 Sep 2022 06:33:16 GMT
server
Apache
accept-ranges
bytes
content-length
45876
content-type
application/javascript
app.min.js
support.ritmapres.com/theme/hesk3/customer/js/
9 KB
9 KB
Script
General
Full URL
https://support.ritmapres.com/theme/hesk3/customer/js/app.min.js?3.4.0
Requested by
Host: support.ritmapres.com
URL: https://support.ritmapres.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
a8bee2d2e77581a88923e108ebaa885dd47138522cff8b1b4dfc6ccf0a73e9ae

Request headers

Referer
https://support.ritmapres.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 18 Aug 2024 18:53:12 GMT
last-modified
Sat, 17 Sep 2022 06:33:16 GMT
server
Apache
accept-ranges
bytes
content-length
9670
content-type
application/javascript
Lato-Bold.woff2
support.ritmapres.com/theme/hesk3/customer/fonts/
27 KB
27 KB
Font
General
Full URL
https://support.ritmapres.com/theme/hesk3/customer/fonts/Lato-Bold.woff2
Requested by
Host: support.ritmapres.com
URL: https://support.ritmapres.com/theme/hesk3/customer/css/app.min.css?3.4.0
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
9693cb63552b6ea7bb93159b811c0ed73b57054272e2389bcf07e160e893674e

Request headers

Referer
https://support.ritmapres.com/theme/hesk3/customer/css/app.min.css?3.4.0
Origin
https://support.ritmapres.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 18 Aug 2024 18:53:13 GMT
last-modified
Sat, 17 Sep 2022 06:33:16 GMT
server
Apache
accept-ranges
bytes
content-length
27740
content-type
font/woff2
Lato-Regular.woff2
support.ritmapres.com/theme/hesk3/customer/fonts/
28 KB
28 KB
Font
General
Full URL
https://support.ritmapres.com/theme/hesk3/customer/fonts/Lato-Regular.woff2
Requested by
Host: support.ritmapres.com
URL: https://support.ritmapres.com/theme/hesk3/customer/css/app.min.css?3.4.0
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
d3ce08d1ad38e4bc3edfe29d4f790d2c4cd9fd6389ec6493bb7ff6cea28091f9

Request headers

Referer
https://support.ritmapres.com/theme/hesk3/customer/css/app.min.css?3.4.0
Origin
https://support.ritmapres.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 18 Aug 2024 18:53:13 GMT
last-modified
Sat, 17 Sep 2022 06:33:16 GMT
server
Apache
accept-ranges
bytes
content-length
28328
content-type
font/woff2
favicon.ico
support.ritmapres.com/img/favicon/
7 KB
7 KB
Other
General
Full URL
https://support.ritmapres.com/img/favicon/favicon.ico
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
110.4.45.32 , Malaysia, ASN46015 (EXABYTES-AS-AP Exa Bytes Network Sdn.Bhd., MY),
Reverse DNS
raccoon.mschosting.com
Software
Apache /
Resource Hash
ef0a370cc3ae82d53ba5be5fb52722f599b7b82781d6cbf6833da8e88fba8e13

Request headers

Referer
https://support.ritmapres.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Sun, 18 Aug 2024 18:53:13 GMT
last-modified
Sat, 17 Sep 2022 06:33:16 GMT
server
Apache
accept-ranges
bytes
content-length
7406
content-type
image/x-icon

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $ function| jQuery object| HESK_FUNCTIONS function| outputAttachmentIdHolder function| removeAttachment string| noArticlesFoundText function| svg4everybody function| Sifter object| MicroPlugin function| Selectize function| escapeHtml function| dropdownSelectRender

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN