Submitted URL: https://go.simplermedia.com/NzA2LVlJQS0yNjEAAAF8zPFJqVRU3ml9LPi7saiHjdfo8XdaRNnkMcZS8zukt9gmexXj2TtAmvOYdnipsGElFutEhBE=
Effective URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_me...
Submission: On May 03 via api from US

Summary

This website contacted 70 IPs in 6 countries across 36 domains to perform 258 HTTP transactions. The main IP is 2606:4700:20::ac43:6165, located in United States and belongs to CLOUDFLARENET, US. The main domain is www.cmswire.com.
TLS certificate: Issued by Cloudflare Inc ECC CA-3 on August 18th 2020. Valid for: a year.
This is the only time www.cmswire.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 104.17.71.206 13335 (CLOUDFLAR...)
73 2606:4700:20:... 13335 (CLOUDFLAR...)
6 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 116.202.11.241 24940 (HETZNER-AS)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a00:1450:400... 15169 (GOOGLE)
3 2606:4700::68... 13335 (CLOUDFLAR...)
1 2a02:26f0:710... 20940 (AKAMAI-ASN1)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
18 185.59.220.198 60068 (CDN77 (^_^)/)
6 2a03:2880:f01... 32934 (FACEBOOK)
1 54.230.53.18 16509 (AMAZON-02)
4 2606:2800:234... 15133 (EDGECAST)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 142.250.186.162 15169 (GOOGLE)
1 65.9.84.55 16509 (AMAZON-02)
1 2a02:26f0:710... 20940 (AKAMAI-ASN1)
12 216.58.212.130 15169 (GOOGLE)
2 136.243.151.13 24940 (HETZNER-AS)
1 65.9.7.60 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
5 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 54.230.183.92 16509 (AMAZON-02)
2 2 2620:119:50e1... 14413 (LINKEDIN)
1 1 2620:1ec:21::14 8068 (MICROSOFT...)
1 108.174.10.14 14413 (LINKEDIN)
2 2a00:1450:400... 15169 (GOOGLE)
4 2a03:2880:f11... 32934 (FACEBOOK)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 54.144.144.142 14618 (AMAZON-AES)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
4 2a0b:4d07:101::1 44239 (PROINITY ...)
2 15 2a00:1450:400... 15169 (GOOGLE)
6 2a00:1450:400... 15169 (GOOGLE)
16 2606:4700::68... 13335 (CLOUDFLAR...)
4 199.232.198.49 54113 (FASTLY)
4 151.101.64.134 54113 (FASTLY)
2 104.111.234.67 16625 (AKAMAI-AS)
3 151.101.112.134 54113 (FASTLY)
7 52.38.14.212 16509 (AMAZON-02)
1 52.222.183.76 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 2606:4700::68... 13335 (CLOUDFLAR...)
2 104.244.42.136 13414 (TWITTER)
1 2a00:1450:400... 15169 (GOOGLE)
1 216.239.36.21 15169 (GOOGLE)
4 2a00:1450:400... 15169 (GOOGLE)
1 2606:2800:134... 15133 (EDGECAST)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 151.101.12.64 54113 (FASTLY)
3 54.230.183.58 16509 (AMAZON-02)
2 3 35.244.174.68 15169 (GOOGLE)
1 1 142.250.185.130 15169 (GOOGLE)
1 2 52.208.153.67 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 104.16.138.31 13335 (CLOUDFLAR...)
2 2a03:2880:f01... 32934 (FACEBOOK)
1 151.101.112.84 54113 (FASTLY)
2 2 185.33.220.242 29990 (ASN-APPNEX)
1 1 193.0.160.129 54312 (ROCKETFUEL)
258 70
Apex Domain
Subdomains
Transfer
73 cmswire.com
www.cmswire.com
2 MB
25 sumo.com
load.sumo.com
sumo.com
627 KB
22 disquscdn.com
c.disquscdn.com
a.disquscdn.com
523 KB
22 googlesyndication.com
44d03eddba7f87bd9be877d0889c3d41.safeframe.googlesyndication.com
tpc.googlesyndication.com
pagead2.googlesyndication.com
784 KB
15 doubleclick.net
securepubads.g.doubleclick.net
stats.g.doubleclick.net
googleads.g.doubleclick.net
cm.g.doubleclick.net
128 KB
10 google.com
ampcid.google.com
www.google.com
adservice.google.com
apis.google.com
accounts.google.com
clients6.google.com
41 KB
8 disqus.com
disqus.com
cmswire.disqus.com
glitter.services.disqus.com
referrer.disqus.com
37 KB
7 googletagservices.com
www.googletagservices.com
224 KB
7 typekit.net
use.typekit.net
p.typekit.net
100 KB
6 facebook.com
www.facebook.com
graph.facebook.com
api.facebook.com
2 KB
6 twitter.com
platform.twitter.com
syndication.twitter.com
149 KB
6 facebook.net
connect.facebook.net
224 KB
6 google-analytics.com
www.google-analytics.com
19 KB
5 linkedin.com
platform.linkedin.com
px.ads.linkedin.com
www.linkedin.com
px4.ads.linkedin.com
59 KB
5 googleapis.com
ajax.googleapis.com
fonts.googleapis.com
113 KB
5 simplermedia.com
go.simplermedia.com
mktops.simplermedia.com
5 KB
4 google.de
ampcid.google.de
www.google.de
adservice.google.de
427 B
4 cloudflare.com
cdnjs.cloudflare.com
95 KB
3 rlcdn.com
ejp.rlcdn.com
idsync.rlcdn.com
1 KB
3 rezync.com
live.rezync.com
2 KB
3 hotjar.com
static.hotjar.com
script.hotjar.com
vars.hotjar.com
61 KB
3 onthe.io
cdn.onthe.io
tt.onthe.io
12 KB
3 googletagmanager.com
www.googletagmanager.com
119 KB
2 adnxs.com
ib.adnxs.com
2 KB
2 narrative.io
io.narrative.io
1 KB
2 gstatic.com
fonts.gstatic.com
ssl.gstatic.com
62 KB
2 marketo.net
munchkin.marketo.net
7 KB
2 parsely.com
cdn.parsely.com
p1.parsely.com
18 KB
1 rfihub.com
p.rfihub.com
1 KB
1 pinterest.com
widgets.pinterest.com
357 B
1 bufferapp.com
api.bufferapp.com
585 B
1 twimg.com
cdn.syndication.twimg.com
544 B
1 ipinfo.io
ipinfo.io
413 B
1 licdn.com
snap.licdn.com
2 KB
1 googleadservices.com
www.googleadservices.com
14 KB
1 cloudfront.net
d1z2jf7jlzjs58.cloudfront.net
1 KB
258 36
Domain Requested by
73 www.cmswire.com go.simplermedia.com
www.cmswire.com
ajax.googleapis.com
18 c.disquscdn.com www.cmswire.com
disqus.com
c.disquscdn.com
18 load.sumo.com www.cmswire.com
load.sumo.com
16 tpc.googlesyndication.com 2 redirects securepubads.g.doubleclick.net
www.cmswire.com
tpc.googlesyndication.com
12 securepubads.g.doubleclick.net www.googletagservices.com
securepubads.g.doubleclick.net
go.simplermedia.com
7 sumo.com load.sumo.com
7 www.googletagservices.com www.cmswire.com
securepubads.g.doubleclick.net
6 connect.facebook.net www.cmswire.com
connect.facebook.net
c.disquscdn.com
6 www.google-analytics.com www.cmswire.com
www.googletagmanager.com
6 use.typekit.net www.cmswire.com
use.typekit.net
5 pagead2.googlesyndication.com securepubads.g.doubleclick.net
tpc.googlesyndication.com
www.googletagservices.com
4 disqus.com www.cmswire.com
c.disquscdn.com
4 a.disquscdn.com www.cmswire.com
c.disquscdn.com
4 mktops.simplermedia.com securepubads.g.doubleclick.net
4 www.facebook.com www.cmswire.com
connect.facebook.net
c.disquscdn.com
4 platform.twitter.com www.cmswire.com
platform.twitter.com
4 cdnjs.cloudflare.com www.cmswire.com
cdnjs.cloudflare.com
3 live.rezync.com c.disquscdn.com
live.rezync.com
3 www.google.com www.cmswire.com
securepubads.g.doubleclick.net
3 fonts.googleapis.com www.cmswire.com
3 www.googletagmanager.com www.cmswire.com
www.googletagmanager.com
2 ib.adnxs.com 2 redirects
2 io.narrative.io 1 redirects
2 ejp.rlcdn.com 2 redirects
2 accounts.google.com apis.google.com
ssl.gstatic.com
2 apis.google.com c.disquscdn.com
apis.google.com
2 syndication.twitter.com platform.twitter.com
2 cmswire.disqus.com www.cmswire.com
cmswire.disqus.com
2 munchkin.marketo.net www.cmswire.com
munchkin.marketo.net
2 px.ads.linkedin.com 2 redirects
2 www.google.de www.cmswire.com
2 tt.onthe.io cdn.onthe.io
2 ajax.googleapis.com www.cmswire.com
1 p.rfihub.com 1 redirects
1 widgets.pinterest.com load.sumo.com
1 api.facebook.com load.sumo.com
1 graph.facebook.com load.sumo.com
1 api.bufferapp.com load.sumo.com
1 clients6.google.com load.sumo.com
1 idsync.rlcdn.com c.disquscdn.com
1 cm.g.doubleclick.net 1 redirects
1 referrer.disqus.com
1 glitter.services.disqus.com c.disquscdn.com
1 ssl.gstatic.com accounts.google.com
1 cdn.syndication.twimg.com platform.twitter.com
1 ipinfo.io cdnjs.cloudflare.com
1 fonts.gstatic.com fonts.googleapis.com
1 vars.hotjar.com static.hotjar.com
1 p1.parsely.com www.cmswire.com
1 44d03eddba7f87bd9be877d0889c3d41.safeframe.googlesyndication.com securepubads.g.doubleclick.net
1 adservice.google.com securepubads.g.doubleclick.net
1 adservice.google.de securepubads.g.doubleclick.net
1 googleads.g.doubleclick.net www.googleadservices.com
1 px4.ads.linkedin.com www.cmswire.com
1 www.linkedin.com 1 redirects
1 script.hotjar.com static.hotjar.com
1 stats.g.doubleclick.net www.google-analytics.com
1 cdn.parsely.com d1z2jf7jlzjs58.cloudfront.net
1 snap.licdn.com www.googletagmanager.com
1 static.hotjar.com www.googletagmanager.com
1 www.googleadservices.com www.googletagmanager.com
1 ampcid.google.de www.google-analytics.com
1 ampcid.google.com www.google-analytics.com
1 d1z2jf7jlzjs58.cloudfront.net www.cmswire.com
1 p.typekit.net use.typekit.net
1 platform.linkedin.com www.cmswire.com
1 cdn.onthe.io www.cmswire.com
1 go.simplermedia.com
258 68
Subject Issuer Validity Valid
go.simplermedia.com
Cloudflare Inc ECC CA-3
2020-08-12 -
2021-08-12
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2020-08-18 -
2021-08-18
a year crt.sh
use.typekit.net
DigiCert SHA2 Secure Server CA
2020-01-28 -
2022-02-01
2 years crt.sh
upload.video.google.com
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
*.onthe.io
Sectigo RSA Domain Validation Secure Server CA
2020-04-07 -
2021-06-06
a year crt.sh
platform.linkedin.com
DigiCert SHA2 Secure Server CA
2020-07-03 -
2022-07-08
2 years crt.sh
*.typekit.net
DigiCert SHA2 Secure Server CA
2019-12-06 -
2021-12-10
2 years crt.sh
*.g.doubleclick.net
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
*.sumo.com
Sectigo RSA Domain Validation Secure Server CA
2020-05-30 -
2021-05-30
a year crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA
2021-04-06 -
2021-07-03
3 months crt.sh
*.cloudfront.net
DigiCert Global CA G2
2021-02-22 -
2022-02-21
a year crt.sh
*.twimg.com
DigiCert TLS RSA SHA256 2020 CA1
2020-11-05 -
2021-11-09
a year crt.sh
*.google.com
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
*.google.de
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
www.googleadservices.com
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
*.hotjar.com
Amazon
2020-12-25 -
2022-01-23
a year crt.sh
*.licdn.com
DigiCert SHA2 Secure Server CA
2021-04-30 -
2022-05-11
a year crt.sh
*.parsely.com
Amazon
2020-08-02 -
2021-09-02
a year crt.sh
www.google.com
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
www.google.de
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
px.ads.linkedin.com
DigiCert SHA2 Secure Server CA
2021-04-15 -
2021-10-15
6 months crt.sh
tpc.googlesyndication.com
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
mktops.simplermedia.com
R3
2021-03-18 -
2021-06-16
3 months crt.sh
*.disquscdn.com
GlobalSign Atlas R3 DV TLS CA 2020
2021-03-22 -
2022-04-23
a year crt.sh
*.disqus.com
DigiCert SHA2 Secure Server CA
2020-04-20 -
2022-05-09
2 years crt.sh
*.marketo.net
DigiCert SHA2 Secure Server CA
2021-03-29 -
2022-04-06
a year crt.sh
*.gstatic.com
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
syndication.twitter.com
DigiCert TLS RSA SHA256 2020 CA1
2021-02-05 -
2022-02-04
a year crt.sh
ipinfo.io
GTS CA 1D2
2021-03-24 -
2021-06-22
3 months crt.sh
*.apis.google.com
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
accounts.google.com
GTS CA 1C3
2021-04-13 -
2021-07-06
3 months crt.sh
*.services.disqus.com
GlobalSign Atlas R3 DV TLS CA 2020
2021-04-26 -
2022-05-28
a year crt.sh
*.rezync.com
Amazon
2021-01-26 -
2022-02-23
a year crt.sh
*.rlcdn.com
Sectigo RSA Domain Validation Secure Server CA
2021-02-25 -
2022-03-28
a year crt.sh
*.narrative.io
Amazon
2021-04-07 -
2022-05-06
a year crt.sh
api.bufferapp.com
DigiCert SHA2 Secure Server CA
2020-06-24 -
2022-08-16
2 years crt.sh
*.pinterest.com
DigiCert SHA2 High Assurance Server CA
2020-07-16 -
2021-08-04
a year crt.sh

This page contains 16 frames:

Primary Page: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
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Frame: https://platform.twitter.com/widgets/widget_iframe.06c6ee58c3810956b7509218508c7b56.html?origin=https%3A%2F%2Fwww.cmswire.com
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Requests: 2 HTTP requests in this frame

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Frame ID: 6EF5F8566F0AA7A4D359CE13E554F0FB
Requests: 23 HTTP requests in this frame

Frame: https://vars.hotjar.com/box-5e3cec51ed8e99df6977c199d27812d7.html
Frame ID: 9CCB333354A848BE9CC86F3DB06136CC
Requests: 1 HTTP requests in this frame

Frame: https://tpc.googlesyndication.com/sodar/sodar2/222/runner.html
Frame ID: AD9F235DD23A21B211B8A18DA53C10DA
Requests: 2 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/follow_button.06c6ee58c3810956b7509218508c7b56.en.html
Frame ID: 6B5F825D9EC82A8F452B8E44E400C5B0
Requests: 3 HTTP requests in this frame

Frame: https://c.disquscdn.com/next/embed/styles/realtime.af77184dec69e96e69aff958ae2bb738.css
Frame ID: 6B3DB3E3665B0D71AC3DB542073C7DFF
Requests: 1 HTTP requests in this frame

Frame: https://c.disquscdn.com/next/embed/styles/realtime.af77184dec69e96e69aff958ae2bb738.css
Frame ID: 56BBBDDEABA2356D2DCFB26F9E0113DA
Requests: 1 HTTP requests in this frame

Frame: https://accounts.google.com/o/oauth2/iframe
Frame ID: A13C51B6663675F32A27DDC8D6F359B7
Requests: 3 HTTP requests in this frame

Frame: https://live.rezync.com/pixel.html?c=4656c20ee35215f78e9273796625d90b&cid=chrj9h3jg786b&pctry=BE&referrer=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Frame ID: 5224082447D9406396B2CBAF2EA55357
Requests: 3 HTTP requests in this frame

Frame: https://idsync.rlcdn.com/362358.gif?google_gid=CAESEJAdMuj2Gwv9-erglIEAR0U&google_cver=1
Frame ID: C31A23FA232619417D168B8600DD9E2F
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://go.simplermedia.com/NzA2LVlJQS0yNjEAAAF8zPFJqVRU3ml9LPi7saiHjdfo8XdaRNnkMcZS8zukt9gmexXj2TtAmvOY... Page URL
  2. https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_sourc... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /^cloudflare$/i

Overall confidence: 100%
Detected patterns
  • script /googletagservices\.com\/tag\/js\/gpt(?:_mobile)?\.js/i

Overall confidence: 100%
Detected patterns
  • script /\/\/connect\.facebook\.net\/[^/]*\/[a-z]*\.js/i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Overall confidence: 100%
Detected patterns
  • script /\/\/platform\.twitter\.com\/widgets\.js/i

Overall confidence: 100%
Detected patterns
  • script /\/([\d.]+)\/jquery(?:\.min)?\.js/i
  • script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i

Page Statistics

258
Requests

100 %
HTTPS

61 %
IPv6

36
Domains

68
Subdomains

70
IPs

6
Countries

5792 kB
Transfer

13542 kB
Size

25
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://go.simplermedia.com/NzA2LVlJQS0yNjEAAAF8zPFJqVRU3ml9LPi7saiHjdfo8XdaRNnkMcZS8zukt9gmexXj2TtAmvOYdnipsGElFutEhBE= Page URL
  2. https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 102
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=2508156&time=1620066723331&url=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D2508156%26time%3D1620066723331%26url%3Dhttps%253A%252F%252Fwww.cmswire.com%252Fcustomer-experience%252Fis-2021-the-year-ai-dominates-the-call-center%252F%253Futm_source%253Dcmswire.com%2526utm_medium%253Demail%2526utm_campaign%253Dcm%2526utm_content%253Dnl-wir-210502%2526mkt_tok%253DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=2508156&time=1620066723331&url=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=2508156&time=1620066723331&url=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&liSync=true&e_ipv6=AQJ3KKZEaofYogAAAXkzgGvMTb6MNHXKlvNtz9L3dNYK-cZCttIu7Cwt9PYSx7C1VFK7RA58
Request Chain 121
  • https://tpc.googlesyndication.com/pageadimg/imgad?id=CICAgKDXl4SozgEQsAkYkAMoATII-FwCoeSzOaw HTTP 301
  • https://tpc.googlesyndication.com/pimgad/12567463869821502837
Request Chain 126
  • https://tpc.googlesyndication.com/pageadimg/imgad?id=CICAgKDXl4SAYxCUDxj0AygBMggagWSLzmJN9A HTTP 301
  • https://tpc.googlesyndication.com/pimgad/8994085666089436095
Request Chain 247
  • https://ejp.rlcdn.com/501709.html HTTP 307
  • https://ejp.rlcdn.com/1000.gif?memo=CM3PHhoNCKaDwYQGEgUI6AcQAEIASgA HTTP 307
  • https://cm.g.doubleclick.net/pixel?google_nid=epsilon&google_cm HTTP 302
  • https://idsync.rlcdn.com/362358.gif?google_gid=CAESEJAdMuj2Gwv9-erglIEAR0U&google_cver=1
Request Chain 248
  • https://io.narrative.io/?companyId=19&id=disqus_id%3Achrj9h3jg786b&ret=img&ref=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k HTTP 302
  • https://io.narrative.io/?io.narrative.guid.v2=dd088e00-ac3d-11eb-a9a5-06119d0d8b4f&companyId=19&id=disqus_id%3Achrj9h3jg786b&ret=img&ref=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Request Chain 265
  • https://ib.adnxs.com/getuid?https%3A//live.rezync.com/sync%3Fc%3D4656c20ee35215f78e9273796625d90b%26p%3D093016b0419d19c905c78c859b815219%26pid%3D%24UID HTTP 307
  • https://ib.adnxs.com/bounce?%2Fgetuid%3Fhttps%253A%2F%2Flive.rezync.com%2Fsync%253Fc%253D4656c20ee35215f78e9273796625d90b%2526p%253D093016b0419d19c905c78c859b815219%2526pid%253D%2524UID HTTP 302
  • https://live.rezync.com/sync?c=4656c20ee35215f78e9273796625d90b&p=093016b0419d19c905c78c859b815219&pid=6360516176523932807
Request Chain 266
  • https://p.rfihub.com/cm?pub=39342&in=1&userid=66922e40-ac25-4a3b-b90f-b795e97df3db%3A1620066730.97&forward=https%3A//live.rezync.com/sync%3Fc%3D4656c20ee35215f78e9273796625d90b%26p%3D260a954059a0ab1986e4ee8c5c88c54c%26pid%3D%7Buserid%7D HTTP 302
  • https://live.rezync.com/sync?c=4656c20ee35215f78e9273796625d90b&p=260a954059a0ab1986e4ee8c5c88c54c&pid=1875819619491016920

258 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
NzA2LVlJQS0yNjEAAAF8zPFJqVRU3ml9LPi7saiHjdfo8XdaRNnkMcZS8zukt9gmexXj2TtAmvOYdnipsGElFutEhBE=
go.simplermedia.com/
616 B
1 KB
Document
General
Full URL
https://go.simplermedia.com/NzA2LVlJQS0yNjEAAAF8zPFJqVRU3ml9LPi7saiHjdfo8XdaRNnkMcZS8zukt9gmexXj2TtAmvOYdnipsGElFutEhBE=
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.17.71.206 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

:method
GET
:authority
go.simplermedia.com
:scheme
https
:path
/NzA2LVlJQS0yNjEAAAF8zPFJqVRU3ml9LPi7saiHjdfo8XdaRNnkMcZS8zukt9gmexXj2TtAmvOYdnipsGElFutEhBE=
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-type
text/html
set-cookie
__cfduid=d388a6cc2494b5c898008e716e171cec81620066721; expires=Wed, 02-Jun-21 18:32:01 GMT; path=/; domain=.go.simplermedia.com; HttpOnly; SameSite=Lax __cf_bm=7bdf3098a0403ca62c6ef09123fa2fe86feb67ce-1620066722-1800-ARvPOl/RVfnP3ngm8giRfdOaJBv42sQM+KGmRrM9EzdwOF7HmPWnpATLxjm/4z5qzF6e2cDNlgLdDaGb6JCj99E=; path=/; expires=Mon, 03-May-21 19:02:02 GMT; domain=.go.simplermedia.com; HttpOnly; Secure; SameSite=None
cache-control
private, no-cache, no-store, max-age=0
x-content-type-options
nosniff
vary
Accept-Encoding
cf-cache-status
DYNAMIC
cf-request-id
09d51978830000011d59081000000001
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
cf-ray
649b91d40c69011d-AMS
content-encoding
gzip
Primary Request /
www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/
82 KB
22 KB
Document
General
Full URL
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Requested by
Host: go.simplermedia.com
URL: https://go.simplermedia.com/NzA2LVlJQS0yNjEAAAF8zPFJqVRU3ml9LPi7saiHjdfo8XdaRNnkMcZS8zukt9gmexXj2TtAmvOYdnipsGElFutEhBE=
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1e4cf527bac4f50a09a83e253177c78efea2b8482d0cbcff499e61e0d50a2fcb

Request headers

:method
GET
:authority
www.cmswire.com
:scheme
https
:path
/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
cross-site
sec-fetch-mode
navigate
sec-fetch-dest
document
referer
https://go.simplermedia.com/
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Referer
https://go.simplermedia.com/

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-type
text/html; charset=utf-8
set-cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; expires=Wed, 02-Jun-21 18:32:02 GMT; path=/; domain=.cmswire.com; HttpOnly; SameSite=Lax; Secure
cache-control
max-age=691200
pragma
no-cache
expires
Mon, 03 May 2021 19:32:02 GMT
x-cache-status
HIT
x-cache-location
New articles
cf-cache-status
MISS
cf-request-id
09d519797c0000974ea69b0000000001
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=FjqcTfzF%2B4%2BJfB2JM3EzGk1DKHGq0ENKG6heAthkBlIx9N7Q0Ofwq86iR6i%2BzYXTO7eRy55crP%2BDYgb7uVCW2f7k3oKU%2BcQ7ZMu%2B4MNQuDwMQMDLF8QSUXlBJtk%3D"}],"group":"cf-nel","max_age":604800}
nel
{"max_age":604800,"report_to":"cf-nel"}
vary
Accept-Encoding
server
cloudflare
cf-ray
649b91d59dce974e-FRA
content-encoding
br
gtl4etw.css
use.typekit.net/
7 KB
1 KB
Stylesheet
General
Full URL
https://use.typekit.net/gtl4etw.css
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:6c00::210:ba0b Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
nginx /
Resource Hash
98a925a924bbc417f49775d1f3dffd9876bcb84d0388f66baa492cbe6fbb8c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains;

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains;
content-encoding
gzip
server
nginx
date
Mon, 03 May 2021 18:32:02 GMT
vary
Accept-Encoding
content-type
text/css;charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=600, stale-while-revalidate=604800
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
content-length
1051
jquery.min.js
ajax.googleapis.com/ajax/libs/jquery/1.9.1/
90 KB
32 KB
Script
General
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
c12f6098e641aaca96c60215800f18f5671039aecf812217fab3c0d152f6adb4
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:30:07 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
115
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
33018
x-xss-protection
0
last-modified
Tue, 03 Mar 2020 19:15:00 GMT
server
sffe
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 03 May 2022 18:30:07 GMT
css-core.css
www.cmswire.com/content/public/
66 KB
13 KB
Stylesheet
General
Full URL
https://www.cmswire.com/content/public/css-core.css?v=2177624395
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3e8a986732c2cb402864e7b4b1ff3dce7825e0558226db185dc39d63c29aa676

Request headers

:path
/content/public/css-core.css?v=2177624395
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
924
cf-polished
origSize=67896
x-cache-status
MISS
x-cache-location
static assets 7d
cf-request-id
09d5197ac80000974ea69c1000000001
pragma
no-cache
cf-bgj
minify
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=K6gWp0mk%2BGAXIA1ha6Gi90R9iK1OrNmzH%2FQ7P9qE2xyEyyFueQXuc2g2G1jSKD0NyiRAFFwQ243DRF9b6FcCX7lMoINcQEf66R0cLO6X1ZFD3%2Fw7SJiv%2ByWbblo%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=691200
cf-ray
649b91d78ef9974e-FRA
expires
Mon, 10 May 2021 17:57:14 GMT
logger.js
www.cmswire.com/bundles/public/
75 B
449 B
Script
General
Full URL
https://www.cmswire.com/bundles/public/logger.js?v=2177624395
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
bc459716dc62aa254fe1b54d8c198a26ad2a55ca361bcf03e98a3ba7d58e2f3d

Request headers

:path
/bundles/public/logger.js?v=2177624395
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
924
x-cache-status
MISS
x-cache-location
static assets 7d
cf-request-id
09d5197ad20000974ebc22e000000001
pragma
no-cache
cf-bgj
minify
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=ZDE7L6aJ4rcyR0SNK81HYozCVC%2BFyD8ucvgoLmp1GOmJMsbd%2F9D%2FMAFaRIwU8Uq85kFjAMjnljB6uVzu5tp%2Boyjqj%2F%2F%2F0zne5xnkvfklrD0wsbDSwcP3B1hbOU4%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript; charset=utf-8
cache-control
max-age=691200
cf-ray
649b91d78efe974e-FRA
expires
Mon, 10 May 2021 17:55:20 GMT
jquery-features.js
www.cmswire.com/bundles/public/
28 KB
9 KB
Script
General
Full URL
https://www.cmswire.com/bundles/public/jquery-features.js?v=2177624395
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/bundles/public/jquery-features.js?v=2177624395
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; AMP_TOKEN=%24RETRIEVING
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
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sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
925
x-cache-status
MISS
x-cache-location
static assets 7d
cf-request-id
09d5197c9c0000974e8c3c0000000001
pragma
no-cache
cf-bgj
minify
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=VbhyMuPAoGnhtS%2BWPHOxoEi9NzEi%2BoFEpPPEOFtU1FZ06oQTj2qdHTsAGtF1hKAW3Me6SY%2FfkeVQO64v1pZi%2FUoaKuDQcD%2F%2F4WvZjpAEDQwAnupPDnzZXVP9lIM%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript; charset=utf-8
cache-control
max-age=691200
cf-ray
649b91da5907974e-FRA
expires
Mon, 10 May 2021 17:46:08 GMT
js-supporting.js
www.cmswire.com/bundles/public/
4 KB
2 KB
Script
General
Full URL
https://www.cmswire.com/bundles/public/js-supporting.js?v=2177624395
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
9cea03b23c8efd065bdd2d99f5f6cdeef0d88422c16cf3233e6498cbc24f8ce0

Request headers

:path
/bundles/public/js-supporting.js?v=2177624395
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; AMP_TOKEN=%24RETRIEVING
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.cmswire.com
referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
925
x-cache-status
MISS
x-cache-location
static assets 7d
cf-request-id
09d5197c9a0000974e8d32a000000001
pragma
no-cache
cf-bgj
minify
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=Rw8yL2mo82OusodL2uJ0AOXOxJ7Wf0poAmf1tAJq7ZENJH9eKA4J20Dyg%2Bq8LHZArcWxLRSvh0xnI2M4UGXeKHasPIz08bERUS8smML8AxYHfsvqxEPBXlMds5w%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript; charset=utf-8
cache-control
max-age=691200
cf-ray
649b91da5909974e-FRA
expires
Mon, 10 May 2021 17:55:49 GMT
js
www.googletagmanager.com/gtag/
84 KB
33 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-788783587
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
34155
x-xss-protection
0
last-modified
Mon, 03 May 2021 18:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 03 May 2021 18:32:02 GMT
dynamic_450f2610-b62c-4c8b-a924-0764a0212363.css
www.cmswire.com/public/cmswire/
163 B
560 B
Stylesheet
General
Full URL
https://www.cmswire.com/public/cmswire/dynamic_450f2610-b62c-4c8b-a924-0764a0212363.css?ids=450f2610-b62c-4c8b-a924-0764a0212363&ver=2177624395
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
dba2d12fdc0a2882711e9970914504f6a5057f2d58ed5b3e9d51330548a0d463

Request headers

:path
/public/cmswire/dynamic_450f2610-b62c-4c8b-a924-0764a0212363.css?ids=450f2610-b62c-4c8b-a924-0764a0212363&ver=2177624395
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14014
x-cache-status
MISS
x-cache-location
css / js
cf-request-id
09d5197aca0000974e94868000000001
cf-bgj
minify
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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cf-ray
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expires
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api.js
www.cmswire.com/cdn-cgi/bm/cv/669835187/
35 KB
9 KB
Script
General
Full URL
https://www.cmswire.com/cdn-cgi/bm/cv/669835187/api.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

:path
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pragma
no-cache
cookie
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accept-encoding
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user-agent
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sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
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referer
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sec-fetch-site
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Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
content-encoding
gzip
x-content-type-options
nosniff
nel
{"max_age":604800,"report_to":"cf-nel"}
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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cf-ray
649b91da7933974e-FRA
cf-request-id
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atc4Ivr8jCfP
cdn.onthe.io/io.js/
33 KB
11 KB
Script
General
Full URL
https://cdn.onthe.io/io.js/atc4Ivr8jCfP
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
116.202.11.241 , Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS
static.241.11.202.116.clients.your-server.de
Software
nginx /
Resource Hash
e9af88b997a5d050148e910ac2a7622788313947500fdc64a468f39637e963aa

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Mon, 03 May 2021 18:32:02 GMT
Content-Encoding
gzip
Last-Modified
Mon, 16 Nov 2020 11:51:17 GMT
Server
nginx
ETag
W/"5fb267b5-8369"
Transfer-Encoding
chunked
Content-Type
text/javascript
Cache-Control
max-age=86400
Connection
keep-alive
Expires
Tue, 04 May 2021 18:32:02 GMT
in.js
platform.linkedin.com/
181 KB
55 KB
Script
General
Full URL
https://platform.linkedin.com/in.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:6c00::210:ba0a Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
Play /
Resource Hash
dd09ac569606839a91da1ec3b96ffa4e75cf303ffd0ea8a733c4e1befb8c8e12

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

X-LI-UUID
ud4qboegexawFKw69yoAAA==
Date
Mon, 03 May 2021 18:32:02 GMT
Content-Encoding
gzip
X-CDN-CLIENT-IP-VERSION
IPV6
Server
Play
X-Li-Pop
prod-edc2
Vary
Accept-Encoding
Content-Type
text/javascript; charset=UTF-8
Cache-Control
public, max-age=3600
Connection
keep-alive
X-LI-Proto
http/1.1
Content-Length
55606
X-CDN
AKAM
X-Li-Fabric
prod-lva1
Expires
Mon, 3 May 2021 19:03:14 GMT
346f68a07ac545a09971abfdb558e17a.ashx
www.cmswire.com/-/media/
2 KB
2 KB
Image
General
Full URL
https://www.cmswire.com/-/media/346f68a07ac545a09971abfdb558e17a.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/-/media/346f68a07ac545a09971abfdb558e17a.ashx
pragma
no-cache
cookie
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cache-control
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sec-fetch-site
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Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:02 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9118
cf-polished
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content-length
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cf-request-id
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last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=eMfkZ%2BKBXiAJQIF3595%2BLSSH%2FHq%2FTiuiFv0bJLF1zyjsWgd4sOIO5tHkWoSlnGyPxB4VUR8DF75Y%2BtEPldvIUkDuh88bZeD%2FdnE0Yjze5le6FpkDeYsjHRBu42U%3D"}],"group":"cf-nel","max_age":604800}
content-type
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expires
Mon, 03 May 2021 15:26:21 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91d8bfd4974e-FRA
cf-bgj
imgq:85,h2pri
CoveoFullSearch.css
www.cmswire.com/Coveo/Hive/css/
398 KB
39 KB
Stylesheet
General
Full URL
https://www.cmswire.com/Coveo/Hive/css/CoveoFullSearch.css
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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text/css,*/*;q=0.1
cache-control
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sec-fetch-site
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14013
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cf-bgj
minify
cf-request-id
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last-modified
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server
cloudflare
etag
W/"ea1961d19df2d51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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cf-ray
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expires
Mon, 10 May 2021 11:10:15 GMT
CoveoForSitecore.css
www.cmswire.com/Coveo/Hive/css/
2 KB
956 B
Stylesheet
General
Full URL
https://www.cmswire.com/Coveo/Hive/css/CoveoForSitecore.css
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
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TLS 1.3, , AES_128_GCM
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2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/Coveo/Hive/css/CoveoForSitecore.css
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722
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sec-fetch-mode
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accept
text/css,*/*;q=0.1
cache-control
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referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14013
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x-cache-status
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cf-bgj
minify
cf-request-id
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last-modified
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server
cloudflare
etag
W/"a9195cfa1f9d51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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cf-ray
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expires
Mon, 10 May 2021 11:10:15 GMT
CoveoJsSearch.Lazy.min.js
www.cmswire.com/Coveo/Hive/js/
696 KB
177 KB
Script
General
Full URL
https://www.cmswire.com/Coveo/Hive/js/CoveoJsSearch.Lazy.min.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
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TLS 1.3, , AES_128_GCM
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2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/Coveo/Hive/js/CoveoJsSearch.Lazy.min.js
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722
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sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
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GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14013
x-cache-status
HIT
x-cache-location
static assets 7d
cf-request-id
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last-modified
Thu, 05 Mar 2020 03:26:11 GMT
server
cloudflare
etag
W/"e9d394d19df2d51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=G0d6vYfQV3%2BdGscHra1pFLcqKXrCOPO7K5pDPFBWNHiapau%2F8a0NTjbV4Fbp%2B2HG%2FetRFTuNh6UhjmfbMf6XBql0uKVTrtYhGoeyOrEDYZx7dwiY8lGnimt9eDY%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
cache-control
max-age=691200
cf-ray
649b91d86f91974e-FRA
expires
Mon, 10 May 2021 11:08:53 GMT
CoveoForSitecore.Lazy.min.js
www.cmswire.com/Coveo/Hive/js/
43 KB
9 KB
Script
General
Full URL
https://www.cmswire.com/Coveo/Hive/js/CoveoForSitecore.Lazy.min.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1dfd994faf62b1b76bb1649aca6764b89b33cd6ce9c52afa021ad87534320033

Request headers

:path
/Coveo/Hive/js/CoveoForSitecore.Lazy.min.js
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14013
x-cache-status
HIT
x-cache-location
static assets 7d
cf-request-id
09d5197b4f0000974ea39dd000000001
last-modified
Thu, 05 Mar 2020 03:26:11 GMT
server
cloudflare
etag
W/"1eb87cd19df2d51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=vYr0SsaIzfRgCvkJiyBI1Yws0cec0LBdotiLbO83TaDGDuqVwsIRsNh3AWi%2B9MfWBhJ83I5m7D9EZAKmPhPGY2l0g0KgK%2FZP1Z2NPKHltJETrO7QKPEAAIE2a1E%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
cache-control
max-age=691200
cf-ray
649b91d86f96974e-FRA
expires
Mon, 10 May 2021 11:10:15 GMT
en.js
www.cmswire.com/Coveo/Hive/js/cultures/
59 KB
8 KB
Script
General
Full URL
https://www.cmswire.com/Coveo/Hive/js/cultures/en.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e5c370cbb74fe50cce29042f5df2efedc42a2c64ba0df2a8924ef8b6fe2e5e3e

Request headers

:path
/Coveo/Hive/js/cultures/en.js
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14013
cf-polished
origSize=67713
x-cache-status
HIT
x-cache-location
static assets 7d
cf-bgj
minify
cf-request-id
09d5197b590000974e9aadd000000001
last-modified
Thu, 05 Mar 2020 03:26:11 GMT
server
cloudflare
etag
W/"585698d19df2d51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=vcZNN%2BNzdVYMbi5bRkgoX5cjVy7kN9aBOFdde8orv0PvCmx4H0Eye12jHiRsRpjc%2F9CngkBw2w%2FcqVIdJRhU%2BnH3%2Ba3vKA%2BRP3jhd40WBaIXia1O3%2BeN7%2FzTPJU%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
cache-control
max-age=691200
cf-ray
649b91d86f9a974e-FRA
expires
Mon, 10 May 2021 10:55:03 GMT
css-supporting.css
www.cmswire.com/content/public/
7 KB
2 KB
Stylesheet
General
Full URL
https://www.cmswire.com/content/public/css-supporting.css?v=2177624395
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/content/public/css-supporting.css?v=2177624395
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722
accept-encoding
gzip, deflate, br
accept-language
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user-agent
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sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
924
cf-polished
origSize=6685
x-cache-status
MISS
x-cache-location
static assets 7d
cf-request-id
09d5197b650000974ec78f0000000001
pragma
no-cache
cf-bgj
minify
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=Yn6H3%2BzJqTFZtsu5fi9qyY0DnrOZZsS6S14I7OMZj3BSyiJWs%2FUWt53lkDSc3kOq76FSvADIGPNO4QdGsS0zB%2B8HKZ1EbrnTgt8eUKCN3z%2F8HNc92hVeQ9RHZM0%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=691200
cf-ray
649b91d86f9c974e-FRA
expires
Mon, 10 May 2021 17:56:14 GMT
comments-icon.png
www.cmswire.com/Areas/Public/Content/images/
162 B
626 B
Image
General
Full URL
https://www.cmswire.com/Areas/Public/Content/images/comments-icon.png
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/Areas/Public/Content/images/comments-icon.png
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
accept-language
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user-agent
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sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
3001
cf-polished
origFmt=png, origSize=304
x-cache-status
HIT
x-cache-location
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content-disposition
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content-length
162
cf-request-id
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last-modified
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server
cloudflare
etag
"9e862eaf659bd51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=2hmCkgHasOz6T1V2r7eLih8cua5iMsl3upTZI6T%2BmlthllMePuZiy10gFgROhf1VFbk%2FvgcjiJkn5PQvgO63KCRQ2tjNBow8Q8XWfzKMJfkjrSFok8wUKMuo3is%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/webp
expires
Mon, 10 May 2021 17:17:41 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91dab990974e-FRA
cf-bgj
imgq:85,h2pri
recent_comments_widget.js
www.cmswire.com/cached-js/
5 KB
2 KB
Script
General
Full URL
https://www.cmswire.com/cached-js/recent_comments_widget.js?num_items=5&hide_avatars=0&avatar_size=24&excerpt_length=150
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:path
/cached-js/recent_comments_widget.js?num_items=5&hide_avatars=0&avatar_size=24&excerpt_length=150
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722
accept-encoding
gzip, deflate, br
accept-language
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user-agent
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sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14013
p3p
CP="DSP IDC CUR ADM DELi STP NAV COM UNI INT PHY DEM"
cf-polished
origSize=5457
x-cache-status
MISS
x-cache-location
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vary
Accept-Encoding
x-xss-protection
1; mode=block
x-debug-uri
/cached-js/recent_comments_widget.js
cf-bgj
minify
server
cloudflare
x-frame-options
SAMEORIGIN
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=300; includeSubdomains
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=eGoiPewA%2B%2BLCzJEJEOM6vNqCtnSeDK4un%2BtzCNtbbvyO8MM5LLpQvsHw6BWsyw2YEd4tQ3p5Gufri2327Anmt%2FWMxRLy6pdW%2BHcO7PwhiVxH%2BFaMPZnhY7Sx9ko%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=UTF-8
cache-control
max-age=691200
cf-request-id
09d5197bbe0000974eb0396000000001
cf-ray
649b91d92810974e-FRA
link
<https://disqus.com>; rel=preconnect, <https://c.disquscdn.com>; rel=preconnect
expires
Mon, 10 May 2021 11:17:09 GMT
email-icon.png
www.cmswire.com/Areas/Public/Content/images/
242 B
671 B
Image
General
Full URL
https://www.cmswire.com/Areas/Public/Content/images/email-icon.png
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
37b9d193e369de8799e0ab88915da9da0e559767476f892d67457a51e1c0bf9a

Request headers

:path
/Areas/Public/Content/images/email-icon.png
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
3001
cf-polished
origFmt=png, origSize=420
x-cache-status
HIT
x-cache-location
static extensions 7d
content-disposition
inline; filename="email-icon.webp"
content-length
242
cf-request-id
09d5197d6a0000974ed2aa0000000001
last-modified
Fri, 15 Nov 2019 03:35:12 GMT
server
cloudflare
etag
"c637e1af659bd51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=TvE5mVx7IBz4z3loJ3MyOA8VshwlCNxGgnn%2BO2yHl2aXcvTBtPpFoEmX3jV%2BZqJIXOAUB4hkk8No6K%2BxEO1dSXa2FnIFmpNVQdQElLPWZZYfP5zFEAIMlvPYU5g%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/webp
expires
Mon, 10 May 2021 17:12:00 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91db19da974e-FRA
cf-bgj
imgq:85,h2pri
stumbleupon-icon.png
www.cmswire.com/Areas/Public/Content/images/
264 B
714 B
Image
General
Full URL
https://www.cmswire.com/Areas/Public/Content/images/stumbleupon-icon.png
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e29f15602010f7d0141fb7ddc5ac0eb180b874bfb8aca1ce798d4ec7571eb0eb

Request headers

:path
/Areas/Public/Content/images/stumbleupon-icon.png
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; AMP_TOKEN=%24RETRIEVING; __io_r=cmswire.com; __io_first_source=cmswire.com; __io_d=1_1511465542
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
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sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
3000
cf-polished
origFmt=png, origSize=366
x-cache-status
HIT
x-cache-location
static extensions 7d
content-disposition
inline; filename="stumbleupon-icon.webp"
content-length
264
cf-request-id
09d5197d8c0000974eb60e2000000001
last-modified
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server
cloudflare
etag
"2a179a9659bd51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=8RhD3lyKbbs%2BN5JNU2qzTJEq7mQOPsNHX0nFATW63Va15kGZZtAXMU7WTwTn7n%2B33rWHzOk7Dk9uXHYnQRcz510JmJzsNVurE8QBBKocC7aJulzvHy7Eme4CzNs%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/webp
expires
Mon, 10 May 2021 17:10:23 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91db29e3974e-FRA
cf-bgj
imgq:85,h2pri
embed.js
www.cmswire.com/cached-js/
73 KB
23 KB
Script
General
Full URL
https://www.cmswire.com/cached-js/embed.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
5f2b22466e72c3514800d567810ad6cd396509d31d3eef4ba9e87e8ff52b87f2
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains

Request headers

:path
/cached-js/embed.js
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; AMP_TOKEN=%24RETRIEVING; __io_r=cmswire.com; __io_first_source=cmswire.com; __io_d=1_1511465542
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
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sec-fetch-site
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
content-encoding
br
vary
Accept-Encoding
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14014
cf-polished
origSize=74808
x-cache-status
MISS
x-cache-location
https://cmswire.disqus.com/embed.js
cf-request-id
09d5197d7a0000974ecb2c6000000001
x-debug-uri
/cached-js/embed.js
cf-bgj
minify
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=300; includeSubdomains
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=G%2FWvNayeroUFy8FdO0wGNvUEK02RmvC1gt%2FDRnrstoXidakLPQ40NPGmwHMzr9kd88KsTwqYjHkJuvc33bsrJj80yL%2F0XYfBZk%2FuW7KV0s6SoViWzt4TE27YH80%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
cache-control
max-age=691200
x-service
router
cf-ray
649b91db5a07974e-FRA
link
<https://disqus.com>; rel=preconnect, <https://c.disquscdn.com>; rel=preconnect
expires
Mon, 10 May 2021 11:10:35 GMT
articlecontent.css
www.cmswire.com/bundles/public/
4 KB
1 KB
Stylesheet
General
Full URL
https://www.cmswire.com/bundles/public/articlecontent.css
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
15d220a6242d4115a4414800a344937109cda39b5db735ea327f37bc24d0deee

Request headers

:path
/bundles/public/articlecontent.css
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; AMP_TOKEN=%24RETRIEVING
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
447
cf-polished
origSize=3861
x-cache-status
MISS
x-cache-location
static assets 7d
cf-bgj
minify
cf-request-id
09d5197c300000974ed2a8f000000001
last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
User-Agent, Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=zO670hLip2Pref0T8TWIPa%2Fak4P0c%2Bx7iphEhTrlKXbZJelD72cs8cOuXSMQMNjchJHYCduY9tMAc%2F5OtbZYrZ5Iq5LQFYP9g%2BnrZ7xgcacFNEELgdiVz%2BFH%2F%2F8%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=691200
cf-ray
649b91d98855974e-FRA
expires
Mon, 10 May 2021 18:11:08 GMT
jquery.js
ajax.googleapis.com/ajax/libs/jquery/1.9.1/
262 KB
78 KB
Script
General
Full URL
https://ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
7bd80d06c01c0340c1b9159b9b4a197db882ca18cbac8e9b9aa025e68f998d40
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Tue, 27 Apr 2021 09:19:58 GMT
content-encoding
gzip
x-content-type-options
nosniff
age
551524
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
80018
x-xss-protection
0
last-modified
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server
sffe
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=2592000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 27 Apr 2022 09:19:58 GMT
jquery.fancybox.js
www.cmswire.com/Areas/Public/Content/js/
32 KB
10 KB
Script
General
Full URL
https://www.cmswire.com/Areas/Public/Content/js/jquery.fancybox.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
6098ca6270934b1655cadc02729dc0a2522400f9cdd11f536cc9991d0972a7b8

Request headers

:path
/Areas/Public/Content/js/jquery.fancybox.js
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; AMP_TOKEN=%24RETRIEVING
accept-encoding
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accept-language
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user-agent
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sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.cmswire.com
referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
445
cf-polished
origSize=49333
x-cache-status
HIT
x-cache-location
static assets 7d
cf-bgj
minify
cf-request-id
09d5197c0d0000974e8f942000000001
last-modified
Fri, 15 Nov 2019 03:35:00 GMT
server
cloudflare
etag
W/"d9412da9659bd51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=Va3RY%2B7g8LSn4WxmWgZV%2FgWaV5pV3ouKnTc2YpYQcFesXpxOIBMR2MeCUe1uIJibvt7%2B51BC2TNijWlEslkTv7ttcvdOrn7Z4lhUglB%2Fji8L8EOuV7uOFkS%2Bkr0%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
cache-control
max-age=691200
cf-ray
649b91d98859974e-FRA
expires
Mon, 10 May 2021 18:09:26 GMT
recent_comments_widget.js
www.cmswire.com/cached-js/
5 KB
2 KB
Script
General
Full URL
https://www.cmswire.com/cached-js/recent_comments_widget.js?num_items=4&amp;hide_avatars=0&amp;avatar_size=24&amp;excerpt_length=150
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
445a1be4d2a8d2de447828539e9c31aa722af1f0f1c8769ccb4546ab9fb37f4d
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:path
/cached-js/recent_comments_widget.js?num_items=4&amp;hide_avatars=0&amp;avatar_size=24&amp;excerpt_length=150
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; AMP_TOKEN=%24RETRIEVING
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14013
p3p
CP="DSP IDC CUR ADM DELi STP NAV COM UNI INT PHY DEM"
cf-polished
origSize=5457
x-cache-status
MISS
x-cache-location
https://cmswire.disqus.com/recent_comments_widget.js?num_items=5&hide_avatars=0&avatar_size=24&excerpt_length=150
vary
Accept-Encoding
x-xss-protection
1; mode=block
x-debug-uri
/cached-js/recent_comments_widget.js
cf-bgj
minify
server
cloudflare
x-frame-options
SAMEORIGIN
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=300; includeSubdomains
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=FmDWxWUUhe7pQZiws%2Fp%2BNlkSw%2BhZ5x94tu2EtvJM0bjNyHOhP0Ic21nFyFqKErH3CkORdZTNS7bvxB3AyOcwxAOiBwNmdrPk9uQnWjL7BVd%2Bgzjllr1CrX77smE%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=UTF-8
cache-control
max-age=691200
cf-request-id
09d5197c360000974eb2875000000001
cf-ray
649b91d9b86f974e-FRA
link
<https://disqus.com>; rel=preconnect, <https://c.disquscdn.com>; rel=preconnect
expires
Mon, 10 May 2021 11:09:55 GMT
magnific-popup.js
www.cmswire.com/areas/public/content/js/
17 KB
6 KB
Script
General
Full URL
https://www.cmswire.com/areas/public/content/js/magnific-popup.js?v=2177624395
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
30fa123917a5f1d80780ebfab933fd4a5223fcc60c6f890963ae264412ecaf06

Request headers

:path
/areas/public/content/js/magnific-popup.js?v=2177624395
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; AMP_TOKEN=%24RETRIEVING
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
527
cf-polished
origSize=20092
x-cache-status
HIT
x-cache-location
static assets 7d
cf-bgj
minify
cf-request-id
09d5197c590000974eac84d000000001
last-modified
Fri, 15 Nov 2019 03:35:00 GMT
server
cloudflare
etag
W/"309829a9659bd51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=3DQefArl6L0eGRgqZN7HKLtJP06zoF0tcmqqpggywvp%2FMM0QKRLrUFC7cX6wAD%2Buo8w8vkVSAyOszm1K09UBGt9QjAn9yt%2BAr9JS1fTIDOzPbKSgrKlVujBNGc0%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
cache-control
max-age=691200
cf-ray
649b91da18a4974e-FRA
expires
Mon, 10 May 2021 18:11:09 GMT
cookieconsent.min.js
cdnjs.cloudflare.com/ajax/libs/cookieconsent2/3.1.0/
20 KB
7 KB
Script
General
Full URL
https://cdnjs.cloudflare.com/ajax/libs/cookieconsent2/3.1.0/cookieconsent.min.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2606:4700::6810:125e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cb41292903f6bd996333bdfe6fbc58e1dbdb6109074505ee3ea46373bb23be70
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
1121345
cross-origin-resource-policy
cross-origin
alt-svc
h3-27=":443"; ma=86400, h3-28=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
5978
cf-request-id
09d5197b4f0000063110309000000001
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:09:17 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03e2d-5148"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=ACRaFxDZWOoFJKaPVceSJZfto5EON8pgsM%2F1IRHysiZG27kc5z0OYBMqj1anYbkRcwYz3BAe4FeaW2Rh5OJ%2B6MKrojnECpt4je0LpdABYaqh3Aw1att3VQlTBs4nY73Wgw%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
649b91d87a8a0631-FRA
expires
Sat, 23 Apr 2022 18:32:02 GMT
dynamic_eaedb9f2-ec27-449b-b2bf-1d7bd824f9bf.js
www.cmswire.com/public/cmswire/
5 KB
2 KB
Script
General
Full URL
https://www.cmswire.com/public/cmswire/dynamic_eaedb9f2-ec27-449b-b2bf-1d7bd824f9bf.js?ids=eaedb9f2-ec27-449b-b2bf-1d7bd824f9bf&ver=2177624395
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
1e4c0c2ebdd80c6811397937f2e1823505ffeb2c73f3d8b9583dcdd7078ba5fe

Request headers

:path
/public/cmswire/dynamic_eaedb9f2-ec27-449b-b2bf-1d7bd824f9bf.js?ids=eaedb9f2-ec27-449b-b2bf-1d7bd824f9bf&ver=2177624395
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; AMP_TOKEN=%24RETRIEVING; __io_r=cmswire.com; __io_first_source=cmswire.com; __io_d=1_1511465542
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14014
cf-polished
origSize=8354
x-cache-status
MISS
x-cache-location
css / js
cf-request-id
09d5197da60000974eb03b6000000001
cf-bgj
minify
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=V0LVQvbRb%2B6u%2FD%2BuUPOzO%2Fl%2FZnG5%2FlTuGOBf9BJZ46fRmlwmWjUs7i0ZSzQh9AFOEaw4tla2wVgLFo%2FnbX6UIM1rlJL9cvRW9Nm2RI0s16FOYe%2FHoKzIFDJYEmM%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/javascript; charset=utf-8
cache-control
max-age=691200
cf-ray
649b91dbca4e974e-FRA
expires
Mon, 10 May 2021 11:09:54 GMT
p.css
p.typekit.net/
5 B
181 B
Stylesheet
General
Full URL
https://p.typekit.net/p.css?s=1&k=gtl4etw&ht=tk&f=139.175.25136.2003.2005.2001.6862.6864.6866.9938.9941&a=636329&app=typekit&e=css
Requested by
Host: use.typekit.net
URL: https://use.typekit.net/gtl4etw.css
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:7100:2b4::19fd Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
nginx /
Resource Hash
1c0ff118a4290c99f39c90abb38703a866e47251b23cca20266c69c812ccafeb

Request headers

Referer
https://use.typekit.net/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
last-modified
Fri, 06 Nov 2020 01:41:46 GMT
server
nginx
etag
"5fa4a9da-5"
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=604800
cross-origin-resource-policy
cross-origin
accept-ranges
bytes
content-length
5
gtm.js
www.googletagmanager.com/
111 KB
41 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-P7CG8D2
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
87edf6e633be70b364b1e654e325bb03243202f32d8420d6027ff7386fc2fcef
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
41849
x-xss-protection
0
last-modified
Mon, 03 May 2021 18:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Mon, 03 May 2021 18:32:02 GMT
font-awesome.min.css
cdnjs.cloudflare.com/ajax/libs/font-awesome/4.1.0/css/
20 KB
4 KB
Stylesheet
General
Full URL
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.1.0/css/font-awesome.min.css
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:135e , United States, ASN13335 (CLOUDFLARENET, US),
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cloudflare /
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
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age
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
3768
cf-request-id
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timing-allow-origin
*
last-modified
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server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03e5f-511e"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
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content-type
text/css; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
649b91d82ebb1f41-FRA
expires
Sat, 23 Apr 2022 18:32:02 GMT
analytics.js
www.google-analytics.com/
48 KB
19 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Fri, 09 Apr 2021 23:59:54 GMT
server
Golfe2
age
3727
date
Mon, 03 May 2021 17:29:55 GMT
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
19569
expires
Mon, 03 May 2021 19:29:55 GMT
gpt.js
www.googletagservices.com/tag/js/
61 KB
21 KB
Script
General
Full URL
https://www.googletagservices.com/tag/js/gpt.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
a8758f89dd2518a0bc3787b9429f8fe5ea39b4d2dc07c2c6732b90167605ddf7
Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
sffe
etag
"861 / 222 of 1000 / last-modified: 1620040070"
vary
Accept-Encoding
content-type
text/javascript
cache-control
private, max-age=900, stale-while-revalidate=3600
timing-allow-origin
*
alt-svc
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content-length
21207
x-xss-protection
0
expires
Mon, 03 May 2021 18:32:02 GMT
/
load.sumo.com/
2 KB
2 KB
Script
General
Full URL
https://load.sumo.com/
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.198 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
unn-185-59-220-198.datapacket.com
Software
BunnyCDN-DE1-723 /
Resource Hash
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
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content-encoding
br
cdn-edgestorageid
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access-control-expose-headers
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cdn-cachedat
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cdn-pullzone
53731
access-control-allow-headers
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x-amz-id-2
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access-control-allow-origin
*
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server
BunnyCDN-DE1-723
cdn-requestpullcode
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vary
Accept-Encoding
content-type
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cdn-cache
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cdn-uid
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cache-control
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cdn-requestid
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cdn-requestcountrycode
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cdn-requestpullsuccess
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connect.facebook.net/en_US/
92 KB
24 KB
Script
General
Full URL
https://connect.facebook.net/en_US/fbevents.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
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TLS 1.3, , AES_128_GCM
Server
2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

content-security-policy
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content-encoding
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x-content-type-options
nosniff
x-xss-protection
0
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
content-length
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x-fb-rlafr
0
pragma
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x-fb-trip-id
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x-frame-options
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date
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strict-transport-security
max-age=31536000; preload; includeSubDomains
content-type
application/x-javascript; charset=utf-8
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cache-control
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expires
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p.js
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930 B
1 KB
Script
General
Full URL
https://d1z2jf7jlzjs58.cloudfront.net/p.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
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Security
TLS 1.3, , AES_128_GCM
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Software
nginx /
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
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Via
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Age
83459
X-Cache
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keep-alive
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930
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Server
nginx
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Content-Type
application/x-javascript
Cache-Control
max-age=86400, public
X-Amz-Cf-Pop
HAM50-C1
Accept-Ranges
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X-Amz-Cf-Id
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Expires
Mon, 03 May 2021 19:21:03 GMT
all.js
connect.facebook.net/en_US/
3 KB
2 KB
Script
General
Full URL
https://connect.facebook.net/en_US/all.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
content-md5
/SpouTdPJjx7hvjBlEVEbA==
cross-origin-resource-policy
cross-origin
alt-svc
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x-fb-rlafr
0
x-fb-debug
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x-fb-content-md5
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x-frame-options
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date
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vary
Accept-Encoding
content-type
application/x-javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
X-FB-Content-MD5
cache-control
public,max-age=1200,stale-while-revalidate=3600
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timing-allow-origin
*
priority
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expires
Mon, 03 May 2021 18:44:24 GMT
widgets.js
platform.twitter.com/
95 KB
29 KB
Script
General
Full URL
https://platform.twitter.com/widgets.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
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Security
TLS 1.3, , AES_256_GCM
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2606:2800:234:46c:e8b:1e2f:2bd:694 , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software
ECS (frb/6723) /
Resource Hash
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Mon, 03 May 2021 18:32:02 GMT
Content-Encoding
gzip
Last-Modified
Wed, 28 Apr 2021 17:57:32 GMT
Server
ECS (frb/6723)
Age
578
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Vary
Accept-Encoding
x-tw-cdn
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*
Cache-Control
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X-Cache
HIT
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28779
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14 KB
14 KB
Font
General
Full URL
https://use.typekit.net/af/620bf8/00000000000000000000e7fe/27/l?subset_id=2&fvd=n3&v=3
Requested by
Host: use.typekit.net
URL: https://use.typekit.net/gtl4etw.css
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:6c00::210:ba0b Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
nginx /
Resource Hash
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Request headers

Origin
https://www.cmswire.com
Referer
https://use.typekit.net/gtl4etw.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
server
nginx
etag
"8eedbe65e55a09b665fc2ac71105002b1b779413"
content-type
application/font-woff2
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cross-origin
timing-allow-origin
*
content-length
14348
mainmenu.aspx
www.cmswire.com/fragments/
42 KB
9 KB
XHR
General
Full URL
https://www.cmswire.com/fragments/mainmenu.aspx
Requested by
Host: ajax.googleapis.com
URL: https://ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
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Software
cloudflare /
Resource Hash
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Request headers

sec-fetch-mode
cors
accept-encoding
gzip, deflate, br
accept-language
en-US
x-requested-with
XMLHttpRequest
sec-fetch-dest
empty
cookie
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pragma
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referer
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sec-fetch-site
same-origin
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*/*
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
cf-cache-status
HIT
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{"max_age":604800,"report_to":"cf-nel"}
age
215
x-cache-status
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x-cache-location
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pragma
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Accept-Encoding
report-to
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content-type
text/html; charset=utf-8
cache-control
max-age=691200
cf-ray
649b91d8cfdb974e-FRA
expires
Mon, 03 May 2021 14:54:34 GMT
fontawesome-webfont.woff
cdnjs.cloudflare.com/ajax/libs/font-awesome/4.1.0/fonts/
82 KB
83 KB
Font
General
Full URL
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.1.0/fonts/fontawesome-webfont.woff?v=4.1.0
Requested by
Host: cdnjs.cloudflare.com
URL: https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.1.0/css/font-awesome.min.css
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2606:4700::6810:125e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Origin
https://www.cmswire.com
Referer
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.1.0/css/font-awesome.min.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
age
419583
cross-origin-resource-policy
cross-origin
alt-svc
h3-27=":443"; ma=86400, h3-28=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
83765
cf-request-id
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timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:10:07 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03e5f-14730"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"group":"cf-nel","endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=NPHRs5pZIcbNC8YOW3%2FsjE743yFvn%2BwyCDYwjdtwQ32oW94Yzg7K6O6pYdmWtKxGrLxaYJ8Qv1QA0C7GJon462Kx7z6yDIJrtgtwDvP4ANtkiWAh1IALO6G2koaR5EAn7Q%3D%3D"}],"max_age":604800}
content-type
application/octet-stream; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
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cf-ray
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expires
Sat, 23 Apr 2022 18:32:02 GMT
publisher:getClientId
ampcid.google.com/v1/
74 B
162 B
XHR
General
Full URL
https://ampcid.google.com/v1/publisher:getClientId?key=AIzaSyA65lEHUEizIsNtlbNo-l2K18dT680nsaM
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
text/plain

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
server
ESF
x-frame-options
SAMEORIGIN
content-type
application/json; charset=UTF-8
access-control-allow-origin
https://www.cmswire.com
access-control-expose-headers
vary,vary,vary,content-encoding,date,server,content-length
cache-control
private
access-control-allow-credentials
true
vary
Origin, X-Origin, Referer
content-length
94
x-xss-protection
0
publisher:getClientId
ampcid.google.de/v1/
3 B
91 B
XHR
General
Full URL
https://ampcid.google.de/v1/publisher:getClientId?key=AIzaSyA65lEHUEizIsNtlbNo-l2K18dT680nsaM
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
text/plain

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
server
ESF
x-frame-options
SAMEORIGIN
content-type
application/json; charset=UTF-8
access-control-allow-origin
https://www.cmswire.com
access-control-expose-headers
vary,vary,vary,content-encoding,date,server,content-length
cache-control
private
access-control-allow-credentials
true
vary
Origin, X-Origin, Referer
content-length
23
x-xss-protection
0
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21 KB
22 KB
Image
General
Full URL
https://www.cmswire.com/-/media/7045544bafed43f2914abe46258551ef.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/-/media/7045544bafed43f2914abe46258551ef.ashx
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
accept-language
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user-agent
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sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
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referer
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:scheme
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sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
origFmt=png, origSize=39067
x-cache-status
HIT
x-cache-location
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content-disposition
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content-length
21922
cf-request-id
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last-modified
Wed, 23 Sep 2020 20:15:40 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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expires
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cache-control
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accept-ranges
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cf-ray
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cf-bgj
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50 KB
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Image
General
Full URL
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Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
accept-language
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user-agent
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sec-fetch-mode
no-cors
accept
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cache-control
no-cache
sec-fetch-dest
image
:authority
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referer
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sec-fetch-site
same-origin
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GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=63144
x-cache-status
MISS
x-cache-location
catchall cache
content-disposition
inline; filename="6f314b020c784497b07fcb8b66a85d6b.webp"
content-length
50956
cf-request-id
09d5197dac0000974eb2893000000001
last-modified
Fri, 30 Apr 2021 13:34:34 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
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expires
Mon, 03 May 2021 15:24:08 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
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cf-bgj
imgq:85,h2pri
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89 KB
90 KB
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General
Full URL
https://www.cmswire.com/-/media/f023e6c6e57641cd89779949681fa4ed.ashx
Requested by
Host: www.cmswire.com
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
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user-agent
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sec-fetch-mode
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accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
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referer
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sec-fetch-site
same-origin
:method
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
197
cf-polished
degrade=85, origSize=95419, status=webp_bigger
x-cache-status
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catchall cache
cf-bgj
imgq:85,h2pri
content-length
91310
cf-request-id
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last-modified
Fri, 01 Jun 2018 16:01:48 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=nIzdcfut3y3xSFoPctH3gfgj46nyFVFW8%2FNiEsCek7McQCS10%2FD39KEW1XVRn%2BctMyQtq9Qk2roIFPTPxZ6eJlxWcQDwxrIXFh5NC6RVMWyhTIf4lIY0ApHL94g%3D"}],"group":"cf-nel","max_age":604800}
content-type
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cache-control
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accept-ranges
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cf-ray
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expires
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www.cmswire.com/-/media/
88 KB
89 KB
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General
Full URL
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Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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accept-encoding
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accept-language
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user-agent
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sec-fetch-mode
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accept
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cache-control
no-cache
sec-fetch-dest
image
:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
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Referer
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User-Agent
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Response headers

date
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cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14014
cf-polished
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cf-request-id
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last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
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expires
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6 KB
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General
Full URL
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URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
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Security
TLS 1.3, , AES_128_GCM
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Software
cloudflare /
Resource Hash
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Request headers

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pragma
no-cache
cookie
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sec-fetch-mode
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cache-control
no-cache
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:authority
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referer
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sec-fetch-site
same-origin
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GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
origFmt=png, origSize=8898
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content-disposition
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content-length
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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cf-ray
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cf-bgj
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Full URL
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Requested by
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Software
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Resource Hash
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Request headers

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pragma
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referer
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https
sec-fetch-site
same-origin
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GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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expires
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cache-control
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322 KB
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General
Full URL
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Requested by
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Software
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Resource Hash
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Request headers

:path
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pragma
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cookie
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cache-control
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referer
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:scheme
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sec-fetch-site
same-origin
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GET
Referer
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
origFmt=png, origSize=783040
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content-length
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cf-request-id
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last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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expires
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cache-control
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accept-ranges
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cf-ray
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47 KB
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General
Full URL
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Requested by
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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sec-fetch-mode
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cache-control
no-cache
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=54443
x-cache-status
HIT
x-cache-location
catchall cache
content-disposition
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content-length
47726
cf-request-id
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last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
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expires
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cache-control
max-age=691200
accept-ranges
bytes
cf-ray
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cf-bgj
imgq:85,h2pri
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3 KB
3 KB
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General
Full URL
https://www.cmswire.com/-/media/30edb4f16b234699884627ab7ef7f4bb.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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sec-fetch-mode
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accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.cmswire.com
referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=3872
x-cache-status
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x-cache-location
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content-disposition
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content-length
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cf-request-id
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last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
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expires
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cache-control
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accept-ranges
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cf-ray
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cf-bgj
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48 KB
48 KB
Image
General
Full URL
https://www.cmswire.com/-/media/d77db01721c34f25ba03e16f39da3e1d.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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accept-encoding
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sec-fetch-mode
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accept
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cache-control
no-cache
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:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
2584
cf-polished
qual=85, origFmt=jpeg, origSize=59673
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x-cache-location
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content-length
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last-modified
Mon, 03 May 2021 12:41:11 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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expires
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cache-control
max-age=691200
accept-ranges
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cf-ray
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cf-bgj
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9 KB
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General
Full URL
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Requested by
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URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
8978
cf-polished
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content-length
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cf-request-id
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last-modified
Mon, 03 May 2021 14:13:00 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
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expires
Mon, 03 May 2021 14:15:44 GMT
cache-control
max-age=691200
accept-ranges
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cf-ray
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27 KB
27 KB
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General
Full URL
https://www.cmswire.com/-/media/a171f480be47464ebc29e34b4abc31c1.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
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Security
TLS 1.3, , AES_128_GCM
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Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
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cache-control
no-cache
sec-fetch-dest
image
:authority
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referer
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:scheme
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sec-fetch-site
same-origin
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GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
2584
cf-polished
qual=85, origFmt=jpeg, origSize=31897
x-cache-status
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x-cache-location
catchall cache
content-disposition
inline; filename="a171f480be47464ebc29e34b4abc31c1.webp"
content-length
27520
cf-request-id
09d5197e5c0000974ec791f000000001
last-modified
Mon, 03 May 2021 13:15:21 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=QqfdwJRTbTzjdvWe77PTQ6qQuoE%2FmIwZNoMmOPBYy8vN1M9Hjr2Sjp8oJadBXgUpScQp54StkrdleMCwt9ZhIlPKHcnypNXWkEqL3I6gUSYXWKE46cNQFfnPsW0%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/webp
expires
Mon, 03 May 2021 17:17:10 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91dd5b1f974e-FRA
cf-bgj
imgq:85,h2pri
595bbfdb02f84e7e90a190fe791aa1af.ashx
www.cmswire.com/-/media/
106 KB
107 KB
Image
General
Full URL
https://www.cmswire.com/-/media/595bbfdb02f84e7e90a190fe791aa1af.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ba49b49bd90c59d9babaabc0c55798c0a976c3a3f855548d50df0ba577bcb4f9

Request headers

:path
/-/media/595bbfdb02f84e7e90a190fe791aa1af.ashx
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; __io_r=cmswire.com; __io_first_source=cmswire.com; __io_d=1_1511465542; __io_lv=1620066723210; __io=15ecb628d.20e79b05c_1620066723211; __io_pr_utm_campaign=%7B%22gclid%22%3A%22%22%2C%22source%22%3A%22cmswire.com%22%2C%22medium%22%3A%22email%22%2C%22campaign%22%3A%22cm%22%2C%22term%22%3A%22%22%2C%22content%22%3A%22nl-wir-210502%22%7D; __io_nav_state43828=%7B%22current%22%3A%22%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%22%2C%22currentDomain%22%3A%22www.cmswire.com%22%2C%22previousDomain%22%3A%22%22%7D; __io_session_id=d87a7c2d2.f0ce2078f_1620066723223; AMP_TOKEN=%24NOT_FOUND; _gid=GA1.2.509246619.1620066723; _gat=1; _ga_C0HYBQ3K31=GS1.1.1620066722.1.0.1620066722.0; _ga=GA1.1.1432032320.1620066723
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
origFmt=png, origSize=302569
x-cache-status
HIT
x-cache-location
catchall cache
content-disposition
inline; filename="595bbfdb02f84e7e90a190fe791aa1af.webp"
content-length
108820
cf-request-id
09d5197e610000974ec7920000000001
last-modified
Fri, 04 Sep 2020 16:09:03 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=b2gVsrEEsjbLU5zUQ65yA6kR5umMuCYnS0EHR9HY%2BsyQTpdGxYn6DSu1myNnlqlMLecFI%2FcRhxzP1fvqt3NcnoLKKXIA5Gas5k8PjTW%2BQupUvVJUP0kh29q0ypQ%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/webp
expires
Mon, 03 May 2021 15:29:53 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91dd6b23974e-FRA
cf-bgj
imgq:85,h2pri
7934e1e0e5aa42769a8a9679813375c5.ashx
www.cmswire.com/-/media/
19 KB
20 KB
Image
General
Full URL
https://www.cmswire.com/-/media/7934e1e0e5aa42769a8a9679813375c5.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
6e68dd4a73642b1cf63674200d71a7be13194f2d71d6ae70336069ddce277f8e

Request headers

:path
/-/media/7934e1e0e5aa42769a8a9679813375c5.ashx
pragma
no-cache
cookie
__cfduid=d975c559eda863abc11fb3b73e696f8e51620066722; __io_r=cmswire.com; __io_first_source=cmswire.com; __io_d=1_1511465542; __io_lv=1620066723210; __io=15ecb628d.20e79b05c_1620066723211; __io_pr_utm_campaign=%7B%22gclid%22%3A%22%22%2C%22source%22%3A%22cmswire.com%22%2C%22medium%22%3A%22email%22%2C%22campaign%22%3A%22cm%22%2C%22term%22%3A%22%22%2C%22content%22%3A%22nl-wir-210502%22%7D; __io_nav_state43828=%7B%22current%22%3A%22%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%22%2C%22currentDomain%22%3A%22www.cmswire.com%22%2C%22previousDomain%22%3A%22%22%7D; __io_session_id=d87a7c2d2.f0ce2078f_1620066723223; AMP_TOKEN=%24NOT_FOUND; _gid=GA1.2.509246619.1620066723; _gat=1; _ga_C0HYBQ3K31=GS1.1.1620066722.1.0.1620066722.0; _ga=GA1.1.1432032320.1620066723
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
10538
cf-polished
qual=85, origFmt=jpeg, origSize=27251
x-cache-status
MISS
x-cache-location
catchall cache
content-disposition
inline; filename="7934e1e0e5aa42769a8a9679813375c5.webp"
content-length
19622
cf-request-id
09d5197e730000974eb7b5b000000001
last-modified
Mon, 03 May 2021 14:31:27 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=ZX2AKcvByifwRQ9IxSohLkQFaeTrWUEIWRGsdCqHXVSDdYpqTQlSdAA9DSRaOEDzf4z%2BYkYTl9CvZdzU2Qb%2F4BJ11CqNeU%2FFhHgmWsA2pS%2FJPMcjpNY1y7zlCpw%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/webp
expires
Mon, 03 May 2021 14:39:21 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91dd8b3a974e-FRA
cf-bgj
imgq:85,h2pri
cf703ff7ee7c46dab64cb38f6a5620da.ashx
www.cmswire.com/-/media/
13 KB
13 KB
Image
General
Full URL
https://www.cmswire.com/-/media/cf703ff7ee7c46dab64cb38f6a5620da.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
80c4af3a7ae853de09820efabb46d36015d2621c038f6aa2c230516caa10ebf9

Request headers

:path
/-/media/cf703ff7ee7c46dab64cb38f6a5620da.ashx
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=21546
x-cache-status
MISS
x-cache-location
catchall cache
content-disposition
inline; filename="cf703ff7ee7c46dab64cb38f6a5620da.webp"
content-length
12964
cf-request-id
09d5197e7e0000974ea2b9a000000001
last-modified
Fri, 30 Apr 2021 16:14:28 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=TWRXJsIS%2BjyRv61xe%2Fsd%2FFq%2FPeDbgPAPcdFp0qeeRYFaY4KglNn%2FZkWY4%2FQ4d2r6Qx0hTGAsH%2FAWs4W8cltfW4h3gyYW0mUM4bZcWwezDaWkqftaJzJxST9iVys%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/webp
expires
Mon, 03 May 2021 12:58:22 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91dd9b41974e-FRA
cf-bgj
imgq:85,h2pri
0ebc9fc76ad9404bafde7b0d2d9c4348.ashx
www.cmswire.com/-/media/
47 KB
47 KB
Image
General
Full URL
https://www.cmswire.com/-/media/0ebc9fc76ad9404bafde7b0d2d9c4348.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
00a3f1f3f044c2270c26bc99605d622fcacc47f7f2e2af550fdbaf3ac1b5b9ce

Request headers

:path
/-/media/0ebc9fc76ad9404bafde7b0d2d9c4348.ashx
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=56243
x-cache-status
MISS
x-cache-location
catchall cache
content-disposition
inline; filename="0ebc9fc76ad9404bafde7b0d2d9c4348.webp"
content-length
47986
cf-request-id
09d5197e860000974eb28a2000000001
last-modified
Mon, 16 Mar 2020 13:56:10 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=s%2BNyo6SXdfYfVc5xLRBQlXvgo3utbqmaqFpOt0Va3XJ3FX4%2FXOGWpeYJU4H3NvCA7bCtgtF%2BX4Y7HvAQowdhNGD89UOhi2Qb3zh0BDH0aEbeo092O4dAAFFclxU%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/webp
expires
Mon, 03 May 2021 14:44:26 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91dd9b45974e-FRA
cf-bgj
imgq:85,h2pri
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www.cmswire.com/-/media/
33 KB
33 KB
Image
General
Full URL
https://www.cmswire.com/-/media/5805f27dd04e49ef97ecf2eb0d1946ad.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c0dbcf9b9e76d71c7ef2f86bae8d6c9730a24adf78e9264244b8adb8c5d11ad8

Request headers

:path
/-/media/5805f27dd04e49ef97ecf2eb0d1946ad.ashx
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
accept-language
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user-agent
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sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=42321
x-cache-status
HIT
x-cache-location
catchall cache
content-disposition
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content-length
33692
cf-request-id
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last-modified
Tue, 27 Apr 2021 20:42:21 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=HPAOLR1jhJI2LTxBSrOWJ88kpYM7s%2Fu1UNRZwFhGayAEW5EiBMnGqISV%2BYJdRQelCSgnbo%2F%2Bm5Q8yaU6DwgRIXmQFY6lTmTuWr0VKFA2z1wT0NMnXdWCxZABEXk%3D"}],"group":"cf-nel","max_age":604800}
content-type
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expires
Mon, 03 May 2021 15:24:08 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91ddab4e974e-FRA
cf-bgj
imgq:85,h2pri
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www.cmswire.com/-/media/
27 KB
28 KB
Image
General
Full URL
https://www.cmswire.com/-/media/957061d7764e4a6797af675fb54576c8.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/-/media/957061d7764e4a6797af675fb54576c8.ashx
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
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user-agent
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sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.cmswire.com
referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=36802
x-cache-status
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x-cache-location
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content-length
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cf-request-id
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last-modified
Tue, 27 Apr 2021 13:43:17 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
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expires
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cache-control
max-age=691200
accept-ranges
bytes
cf-ray
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cf-bgj
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37 KB
38 KB
Image
General
Full URL
https://www.cmswire.com/-/media/b02f12a6af8c40f6af3f1b25a996a4ad.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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accept-encoding
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sec-fetch-mode
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cache-control
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:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=47677
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content-length
38100
cf-request-id
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last-modified
Wed, 21 Apr 2021 13:58:14 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
image/webp
expires
Mon, 03 May 2021 15:24:10 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
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cf-bgj
imgq:85,h2pri
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16 KB
16 KB
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General
Full URL
https://www.cmswire.com/-/media/76a32a282d874679b51c5c2de46aa2d2.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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sec-fetch-mode
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cache-control
no-cache
sec-fetch-dest
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:authority
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referer
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:scheme
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sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
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content-length
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cf-request-id
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last-modified
Wed, 14 Apr 2021 16:47:20 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
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expires
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cache-control
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accept-ranges
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cf-ray
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cf-bgj
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47 KB
48 KB
Image
General
Full URL
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Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

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pragma
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cache-control
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:scheme
https
sec-fetch-site
same-origin
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GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
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content-length
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cf-request-id
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last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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expires
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cache-control
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accept-ranges
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cf-ray
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89 KB
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Full URL
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Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
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Security
TLS 1.3, , AES_128_GCM
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Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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sec-fetch-mode
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cache-control
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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expires
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98 KB
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General
Full URL
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Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
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TLS 1.3, , AES_128_GCM
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Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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sec-fetch-mode
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:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
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GET
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
14014
cf-polished
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content-length
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cf-request-id
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last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
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content-type
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cache-control
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accept-ranges
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expires
Mon, 03 May 2021 11:10:15 GMT
f3e36a336cc14e66b8a35ab30ad0ee98.ashx
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47 KB
47 KB
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General
Full URL
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Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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:authority
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referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
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content-length
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cf-request-id
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last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
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expires
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cache-control
max-age=691200
accept-ranges
bytes
cf-ray
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cf-bgj
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40 KB
40 KB
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Full URL
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Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
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server
cloudflare
expect-ct
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vary
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report-to
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Software
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Resource Hash
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Request headers

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pragma
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
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cf-polished
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vary
Accept-Encoding
report-to
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Full URL
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Software
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
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server
cloudflare
expect-ct
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vary
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report-to
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Software
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Request headers

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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
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server
cloudflare
expect-ct
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vary
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report-to
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expires
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cache-control
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Full URL
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Requested by
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Reverse DNS
Software
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Resource Hash
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Request headers

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accept-encoding
gzip, deflate, br
accept-language
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user-agent
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sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=22606
x-cache-status
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x-cache-location
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content-disposition
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content-length
15514
cf-request-id
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last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=AJAJq5JBiXt%2FCSXeCi%2ByXVh6DVvc4JcaiCnC%2F%2FeedO4wdjmJU3OYZywUym7Ak%2BXEtW2KVBcBQXXh5YC5tgMhgIc64G1PshEje2if5XP%2FfjXaF81QNeFOs7QDWwE%3D"}],"group":"cf-nel","max_age":604800}
content-type
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expires
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cache-control
max-age=691200
accept-ranges
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cf-ray
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cf-bgj
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42 KB
43 KB
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General
Full URL
https://www.cmswire.com/-/media/c902df14f64744659e46a6789a193daf.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/-/media/c902df14f64744659e46a6789a193daf.ashx
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
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sec-fetch-mode
no-cors
accept
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cache-control
no-cache
sec-fetch-dest
image
:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=47607
x-cache-status
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x-cache-location
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content-disposition
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content-length
43510
cf-request-id
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last-modified
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
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expires
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cache-control
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accept-ranges
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cf-ray
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cf-bgj
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39 KB
39 KB
Image
General
Full URL
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Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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accept-encoding
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sec-fetch-mode
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accept
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cache-control
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:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=50489
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content-disposition
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content-length
39786
cf-request-id
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last-modified
Fri, 22 Jan 2021 16:37:38 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
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expires
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cache-control
max-age=691200
accept-ranges
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cf-ray
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cf-bgj
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25 KB
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Full URL
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Requested by
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URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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accept-encoding
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sec-fetch-mode
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cache-control
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:authority
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referer
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:scheme
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sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=36739
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content-disposition
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content-length
25394
cf-request-id
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last-modified
Wed, 28 Apr 2021 17:15:38 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
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expires
Mon, 03 May 2021 15:24:09 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
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cf-bgj
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28 KB
29 KB
Image
General
Full URL
https://www.cmswire.com/-/media/9116b31ac61945fcb0a5af92cad13697.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/-/media/9116b31ac61945fcb0a5af92cad13697.ashx
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
accept-language
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user-agent
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sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.cmswire.com
referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=40895
x-cache-status
HIT
x-cache-location
catchall cache
content-disposition
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content-length
29090
cf-request-id
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last-modified
Wed, 03 Jul 2019 12:02:01 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=z9%2BnvNBu%2FRc8YdrTtLrmd0yfSewD7jxa02fyCTII0iZF8bgtvni2enr42K%2FnEB7b1pOoMNA%2FI%2FSy66BlWOzfmixK6ZS%2BnJZ36hnciQH94xFYrnsM2XHuZICHV1Y%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/webp
expires
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cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91df1c19974e-FRA
cf-bgj
imgq:85,h2pri
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www.cmswire.com/-/media/
25 KB
26 KB
Image
General
Full URL
https://www.cmswire.com/-/media/acbb3611a0064f078ded8799cae07f75.ashx
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/-/media/acbb3611a0064f078ded8799cae07f75.ashx
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
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user-agent
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sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.cmswire.com
referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
qual=85, origFmt=jpeg, origSize=39257
x-cache-status
HIT
x-cache-location
catchall cache
content-disposition
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content-length
25992
cf-request-id
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last-modified
Fri, 23 Apr 2021 17:05:18 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=BORY1qel9cGaCapyBw3h9EVnVJ3LoFuHJkchHLrtHMsABJGyumN%2FvE2MabiX7WDChFNPYlhn%2FAlfec%2FrJ7x6hsmYcyVficjN3lfBEnRSdfSvd3FilEUMMR%2BVQZg%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/webp
expires
Mon, 03 May 2021 15:24:10 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
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cf-bgj
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33 KB
33 KB
Image
General
Full URL
https://www.cmswire.com/-/media/3ce6bfb09a35458f89a41f12c971e217.ashx?h=125&w=350
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
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pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
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user-agent
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sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
www.cmswire.com
referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
origFmt=png, origSize=44476
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content-disposition
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content-length
33486
cf-request-id
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last-modified
Fri, 12 Mar 2021 14:55:30 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
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expires
Mon, 03 May 2021 15:24:09 GMT
cache-control
max-age=691200
accept-ranges
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cf-ray
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cf-bgj
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29 KB
30 KB
Image
General
Full URL
https://www.cmswire.com/-/media/394b4830b6e449248a1ed09815e80880.ashx?h=125&w=350
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

:path
/-/media/394b4830b6e449248a1ed09815e80880.ashx?h=125&w=350
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
accept-language
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user-agent
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sec-fetch-mode
no-cors
accept
image/avif,image/webp,image/apng,image/svg+xml,image/*,*/*;q=0.8
cache-control
no-cache
sec-fetch-dest
image
:authority
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referer
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:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:03 GMT
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
9154
cf-polished
origFmt=png, origSize=45013
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x-cache-location
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content-disposition
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content-length
30040
cf-request-id
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last-modified
Thu, 25 Mar 2021 10:17:40 GMT
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept
report-to
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content-type
image/webp
expires
Mon, 03 May 2021 15:03:12 GMT
cache-control
max-age=691200
accept-ranges
bytes
cf-ray
649b91df4c2c974e-FRA
cf-bgj
imgq:85,h2pri
conversion_async.js
www.googleadservices.com/pagead/
36 KB
14 KB
Script
General
Full URL
https://www.googleadservices.com/pagead/conversion_async.js
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-788783587
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.186.162 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra24s08-in-f2.1e100.net
Software
cafe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
gzip
x-content-type-options
nosniff
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
alt-svc
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content-length
13927
x-xss-protection
0
server
cafe
etag
12538688089800269211
vary
Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
private, max-age=3600
timing-allow-origin
*
expires
Mon, 03 May 2021 18:32:02 GMT
js
www.googletagmanager.com/gtag/
117 KB
45 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-C0HYBQ3K31&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-788783587
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
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Software
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
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cache-control
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cross-origin-resource-policy
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strict-transport-security
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alt-svc
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content-length
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x-xss-protection
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expires
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hotjar-1688838.js
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4 KB
2 KB
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General
Full URL
https://static.hotjar.com/c/hotjar-1688838.js?sv=7
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-P7CG8D2
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.84.55 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:02 GMT
content-encoding
br
x-content-type-options
nosniff
cache-control
max-age=60
x-amz-cf-pop
AMS1-C1
etag
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vary
Accept-Encoding
x-cache
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content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
x-cache-hit
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content-length
1705
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1.1 317b3418459e7cb903a13afaecea9340.cloudfront.net (CloudFront)
x-amz-cf-id
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Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-P7CG8D2
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
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Content-Encoding
gzip
Last-Modified
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X-CDN
AKAM
Vary
Accept-Encoding
Content-Type
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Requested by
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URL: https://www.googletagservices.com/tag/js/gpt.js
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Security
TLS 1.3, , AES_128_GCM
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Reverse DNS
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Software
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
x-content-type-options
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server
sffe
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72 KB
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General
Full URL
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Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/fbevents.js
Protocol
H3-29
Security
QUIC, , AES_128_GCM
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Reverse DNS
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Security Headers
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Request headers

Referer
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Response headers

content-security-policy
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strict-transport-security
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content-type
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cache-control
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expires
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211 KB
62 KB
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General
Full URL
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Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/all.js
Protocol
H3-29
Security
QUIC, , AES_128_GCM
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2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
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Security Headers
Name Value
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Request headers

Origin
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Referer
https://www.cmswire.com/
User-Agent
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Response headers

strict-transport-security
max-age=31536000; preload; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
content-md5
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cross-origin
alt-svc
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vary
Accept-Encoding
content-type
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access-control-allow-origin
*
access-control-expose-headers
X-FB-Content-MD5
cache-control
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etag
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timing-allow-origin
*
priority
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expires
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/
tt.onthe.io/
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287 B
XHR
General
Full URL
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Requested by
Host: cdn.onthe.io
URL: https://cdn.onthe.io/io.js/atc4Ivr8jCfP
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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Reverse DNS
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Software
nginx /
Resource Hash
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Pragma
no-cache
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Mon, 03 May 2021 18:32:03 GMT
Server
nginx
Content-Type
text/javascript
Access-Control-Allow-Origin
*
Cache-Control
no-cache, no-store, must-revalidate
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keep-alive
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0
Expires
Thu, 01 Jan 1970 00:00:01 GMT
p.js
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47 KB
18 KB
Script
General
Full URL
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Requested by
Host: d1z2jf7jlzjs58.cloudfront.net
URL: https://d1z2jf7jlzjs58.cloudfront.net/p.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
nginx /
Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

pragma
public
date
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content-encoding
gzip
last-modified
Thu, 18 Feb 2021 19:43:15 GMT
server
nginx
age
47021
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x-cache
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content-type
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via
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cache-control
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x-amz-cf-pop
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expires
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131 KB
43 KB
Script
General
Full URL
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Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.198 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
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Software
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Resource Hash
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
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content-encoding
br
cdn-edgestorageid
601
x-amz-request-id
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access-control-expose-headers
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cdn-pullzone
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access-control-allow-headers
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x-amz-id-2
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server
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vary
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cdn-cache
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cache-control
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cdn-requestcountrycode
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289 KB
99 KB
Script
General
Full URL
https://load.sumo.com/73.7e831236a32d6086ab3e.js
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.198 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
Reverse DNS
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Software
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
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content-encoding
br
cdn-edgestorageid
601
x-amz-request-id
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access-control-expose-headers
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cdn-cachedat
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70 B
XHR
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Full URL
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Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::9c Brussels, Belgium, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
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Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
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server
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content-type
text/plain
access-control-allow-origin
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cache-control
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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expires
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collect
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35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j90&a=1562169644&t=pageview&_s=1&dl=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&dr=https%3A%2F%2Fgo.simplermedia.com%2F&ul=en-us&de=UTF-8&dt=Will%20AI%20Dominate%20the%20Call%20Center%20This%20Year%3F&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IGBAiEABBAQC~&jid=1630344272&gjid=1344819928&cid=1432032320.1620066723&tid=UA-202362-1&_gid=509246619.1620066723&cd1=Scott%20Clark&cd2=2021-04-28&cd3=staff&z=175145863
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:828::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 03 May 2021 06:18:02 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
44041
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
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Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
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Security
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Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 03 May 2021 06:18:02 GMT
x-content-type-options
nosniff
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server
Golfe2
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content-type
image/gif
access-control-allow-origin
*
cache-control
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cross-origin
alt-svc
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content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
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Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
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Security Headers
Name Value
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Request headers

Referer
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Response headers

pragma
no-cache
date
Mon, 03 May 2021 06:18:02 GMT
x-content-type-options
nosniff
last-modified
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server
Golfe2
age
44041
content-type
image/gif
access-control-allow-origin
*
cache-control
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
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expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j90&a=1562169644&t=event&ni=1&_s=4&dl=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&dr=https%3A%2F%2Fgo.simplermedia.com%2F&ul=en-us&de=UTF-8&dt=Will%20AI%20Dominate%20the%20Call%20Center%20This%20Year%3F&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=PageViewByAuthorType&ea=staff&el=%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F&_u=IGBAiEABBAQCAE~&jid=&gjid=&cid=1432032320.1620066723&tid=UA-202362-1&_gid=509246619.1620066723&z=502210761
Requested by
Host: www.cmswire.com
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Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

pragma
no-cache
date
Mon, 03 May 2021 06:18:02 GMT
x-content-type-options
nosniff
last-modified
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server
Golfe2
age
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content-type
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*
cache-control
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content-length
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expires
Mon, 01 Jan 1990 00:00:00 GMT
css
fonts.googleapis.com/
2 KB
523 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Lato:300,400,700
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/Coveo/Hive/css/CoveoFullSearch.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.cmswire.com/
User-Agent
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Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
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server
ESF
date
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x-frame-options
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content-type
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access-control-allow-origin
*
cache-control
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timing-allow-origin
*
link
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expires
Mon, 03 May 2021 18:32:03 GMT
ga-audiences
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42 B
119 B
Image
General
Full URL
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Requested by
Host: www.cmswire.com
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cafe /
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Request headers

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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
server
cafe
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*
p3p
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content-length
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x-xss-protection
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expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
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42 B
107 B
Image
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Requested by
Host: www.cmswire.com
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Protocol
H2
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Software
cafe /
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Request headers

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Response headers

pragma
no-cache
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x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
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cache-control
no-cache, no-store, must-revalidate
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cross-origin
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alt-svc
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x-xss-protection
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expires
Fri, 01 Jan 1990 00:00:00 GMT
modules.acd1e3ca8924f78252e3.js
script.hotjar.com/
219 KB
58 KB
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General
Full URL
https://script.hotjar.com/modules.acd1e3ca8924f78252e3.js
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Host: static.hotjar.com
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Software
/
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Security Headers
Name Value
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Request headers

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Response headers

date
Mon, 03 May 2021 11:20:08 GMT
content-encoding
br
x-content-type-options
nosniff
age
25915
x-cache
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content-length
59051
access-control-allow-origin
*
last-modified
Mon, 03 May 2021 11:19:25 GMT
etag
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vary
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content-type
application/javascript
via
1.1 91bfa1bdba15fba4281ea367ab656f54.cloudfront.net (CloudFront)
cache-control
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x-amz-cf-pop
HAM50-C3
accept-ranges
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x-robots-tag
none
x-amz-cf-id
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collect
px4.ads.linkedin.com/
Redirect Chain
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  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=2508156&time=1620066723331&url=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=2508156&time=1620066723331&url=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_sourc...
0
155 B
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General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=2508156&time=1620066723331&url=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&liSync=true&e_ipv6=AQJ3KKZEaofYogAAAXkzgGvMTb6MNHXKlvNtz9L3dNYK-cZCttIu7Cwt9PYSx7C1VFK7RA58
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
108.174.10.14 , United States, ASN14413 (LINKEDIN, US),
Reverse DNS
108-174-10-14.fwd.linkedin.com
Software
Play /
Resource Hash
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
server
Play
linkedin-action
1
x-li-fabric
prod-lor1
x-li-proto
http/2
x-li-pop
prod-edc2
content-type
application/javascript
content-length
0
x-li-uuid
VgILahqiexbwLiRY/SoAAA==

Redirect headers

date
Mon, 03 May 2021 18:32:04 GMT
server
Play
linkedin-action
1
x-li-fabric
prod-lor1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=2508156&time=1620066723331&url=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&liSync=true&e_ipv6=AQJ3KKZEaofYogAAAXkzgGvMTb6MNHXKlvNtz9L3dNYK-cZCttIu7Cwt9PYSx7C1VFK7RA58
x-li-proto
http/2
x-li-pop
prod-esv5
content-length
0
x-li-uuid
VK5dSxqiexawu/T6rSoAAA==
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/788783587/
3 KB
1 KB
Script
General
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/788783587/?random=1620066723334&cv=9&fst=1620066723334&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&eid=2505059650&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=120&u_java=false&u_nplug=0&u_nmime=0&gtm=2oa4l3&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&ref=https%3A%2F%2Fgo.simplermedia.com%2F&tiba=Will%20AI%20Dominate%20the%20Call%20Center%20This%20Year%3F&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4
Requested by
Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 03 May 2021 18:32:03 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
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cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
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content-type
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alt-svc
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content-length
1297
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/g/
0
17 B
Ping
General
Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-C0HYBQ3K31&gtm=2oe4l3&_p=1562169644&sr=1600x1200&ul=en-us&cid=1432032320.1620066723&_s=1&dl=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&dr=https%3A%2F%2Fgo.simplermedia.com%2F&dt=Will%20AI%20Dominate%20the%20Call%20Center%20This%20Year%3F&sid=1620066722&sct=1&seg=0&en=page_view&_fv=1&_ss=1
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-C0HYBQ3K31&l=dataLayer&cx=c
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:828::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Mon, 03 May 2021 18:32:03 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.cmswire.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.facebook.com/tr/
44 B
259 B
Image
General
Full URL
https://www.facebook.com/tr/?id=1754830201503161&ev=PageView&dl=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&rl=https%3A%2F%2Fgo.simplermedia.com%2F&if=false&ts=1620066723477&sw=1600&sh=1200&v=2.9.39&r=stable&ec=0&o=30&fbp=fb.1.1620066723472.1173520096&it=1620066722947&coo=false&exp=l0&rqm=GET
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f11c:8183:face:b00c:0:25de Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
proxygen-bolt /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
last-modified
Fri, 21 Dec 2012 00:00:01 GMT
server
proxygen-bolt
strict-transport-security
max-age=31536000; includeSubDomains
content-type
image/gif
cache-control
no-cache, must-revalidate, max-age=0
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
44
expires
Mon, 03 May 2021 18:32:03 GMT
status
www.facebook.com/x/oauth/
0
0
Fetch
General
Full URL
https://www.facebook.com/x/oauth/status?client_id=131721606912999&input_token&origin=1&redirect_uri=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&sdk=joey&wants_cookie_data=false
Requested by
Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/all.js?hash=73a3f2834217b93ddd1c23c1460bc12a&ua=modern_es6
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a03:2880:f11c:8183:face:b00c:0:25de Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=15552000; preload
x-content-type-options
nosniff
alt-svc
h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
content-length
0
x-fb-rlafr
0
pragma
no-cache
x-fb-debug
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cross-origin-embedder-policy-report-only
require-corp;report-to="coep_report"
fb-s
unknown
cross-origin-opener-policy
same-origin-allow-popups
date
Mon, 03 May 2021 18:32:03 GMT
report-to
{"group":"coep_report","max_age":86400,"endpoints":[{"url":"https:\/\/www.facebook.com\/browser_reporting\/"}]}
content-type
text/plain; charset=UTF-8
access-control-allow-origin
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access-control-expose-headers
fb-s
cache-control
private, no-cache, no-store, must-revalidate
access-control-allow-credentials
true
priority
u=3,i
expires
Sat, 01 Jan 2000 00:00:00 GMT
integrator.js
adservice.google.de/adsid/
107 B
165 B
Script
General
Full URL
https://adservice.google.de/adsid/integrator.js?domain=www.cmswire.com
Requested by
Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021042801.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

timing-allow-origin
*
date
Mon, 03 May 2021 18:32:03 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cafe
p3p
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cache-control
private, no-cache, no-store
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
content-type
application/javascript; charset=UTF-8
alt-svc
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content-length
100
x-xss-protection
0
integrator.js
adservice.google.com/adsid/
107 B
165 B
Script
General
Full URL
https://adservice.google.com/adsid/integrator.js?domain=www.cmswire.com
Requested by
Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021042801.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

timing-allow-origin
*
date
Mon, 03 May 2021 18:32:03 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cafe
p3p
CP="This is not a P3P policy! See http://support.google.com/accounts/answer/151657 for more info."
cache-control
private, no-cache, no-store
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
content-type
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alt-svc
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content-length
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x-xss-protection
0
ads
securepubads.g.doubleclick.net/gampad/
124 KB
20 KB
XHR
General
Full URL
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Requested by
Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021042801.js
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
216.58.212.130 Mountain View, United States, ASN15169 (GOOGLE, US),
Reverse DNS
ams15s21-in-f2.1e100.net
Software
cafe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:03 GMT
content-encoding
br
x-content-type-options
nosniff
google-mediationgroup-id
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cookie
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accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:04 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
926
cf-polished
origSize=67896
x-cache-status
MISS
x-cache-location
static assets 7d
cf-request-id
09d519824b0000974e948eb000000001
pragma
no-cache
cf-bgj
minify
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=9UklAcTQ%2FlRHitv%2FD2%2BOibwWILmsZYIrZGSVRx0akIZoRWFzDbWU6%2BSxw4L3DLz6rurHYBKfBXP8k%2F4t8eIlvll8l6a06sBn0q9WA%2F2Vz7gxZ1FfjH0KCO9QOP4%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=691200
cf-ray
649b91e3ae8d974e-FRA
expires
Mon, 10 May 2021 17:57:14 GMT
avatar92.jpg
c.disquscdn.com/uploads/users/2495/9284/
4 KB
5 KB
Image
General
Full URL
https://c.disquscdn.com/uploads/users/2495/9284/avatar92.jpg?1482420468
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d5dd3a102ef85644207a6f81c33932c79728b3e796e13639436e5c31d003646d
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:04 GMT
x-content-type-options
nosniff
cf-cache-status
HIT
age
263401
strict-transport-security
max-age=300; includeSubdomains
content-length
4208
cf-request-id
09d519825a000005dcd20a3000000001
expires
Wed, 13 Apr 2022 07:55:16 GMT
last-modified
Thu, 22 Dec 2016 15:27:48 GMT
server
cloudflare
etag
"2628006c1574911ccb3f8425d1bbf57a"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
image/jpeg
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable
x-amz-cf-pop
FRA50-C1
accept-ranges
bytes
cf-ray
649b91e3ceb005dc-FRA
x-amz-cf-id
12sEbuGg9MQDSiwHstajV6-an-wW3Xr0_EN-IHYdLpDbQ852tyj4gw==
cf-bgj
h2pri
noavatar92.png
a.disquscdn.com/1619042223/images/
2 KB
2 KB
Image
General
Full URL
https://a.disquscdn.com/1619042223/images/noavatar92.png
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
199.232.198.49 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
nginx /
Resource Hash
36ef66124133ca33c8b44c487293c3180e5ab681ff3cad3c728ea4f894ec3444
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:04 GMT
x-content-type-options
nosniff
last-modified
Fri, 26 Feb 2021 20:50:09 GMT
server
nginx
age
596396
etag
"60395f01-66c"
strict-transport-security
max-age=300; includeSubdomains
p3p
CP="DSP IDC CUR ADM DELi STP NAV COM UNI INT PHY DEM"
x-xss-protection
1; mode=block
cache-control
max-age=2592000
x-amz-cf-pop
AMS1-C1
content-type
image/png
content-length
1644
x-amz-cf-id
dvJ19IUcMcj0DPiTNBFf4UODchp1EHwIzTZyCXC1X7KOcrr0uN4oJA==
expires
Wed, 26 May 2021 20:52:08 GMT
avatar92.jpg
c.disquscdn.com/uploads/users/36674/1312/
2 KB
2 KB
Image
General
Full URL
https://c.disquscdn.com/uploads/users/36674/1312/avatar92.jpg?1619695406
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
83aedaf034de6efb7f1210bfc1bb8659a5a6edc25ae8a2f705b9fa29dbc08a58
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:04 GMT
x-content-type-options
nosniff
cf-cache-status
HIT
age
365547
strict-transport-security
max-age=300; includeSubdomains
content-length
2121
cf-request-id
09d519825a000005dc1696f000000001
expires
Fri, 29 Apr 2022 12:40:17 GMT
last-modified
Thu, 29 Apr 2021 11:23:27 GMT
server
cloudflare
etag
"0f256ae50c279c05d3f06e9d17979580"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
image/jpeg
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable
x-amz-cf-pop
FRA53-C1
accept-ranges
bytes
cf-ray
649b91e3ceb405dc-FRA
x-amz-cf-id
3fDSsiMLYNvKdrAxD8gEqBk5pPQ0b6c0q2NH4ZuZB4mHoN0WCXt56A==
cf-bgj
h2pri
avatar92.jpg
c.disquscdn.com/uploads/users/25530/9939/
3 KB
3 KB
Image
General
Full URL
https://c.disquscdn.com/uploads/users/25530/9939/avatar92.jpg?1500876895
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
37f4b44e77175c22cbff4cb0a7d15942c7bccfdd1d754b3a10b70aff5d2ab78d
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:04 GMT
x-content-type-options
nosniff
cf-cache-status
HIT
age
964447
strict-transport-security
max-age=300; includeSubdomains
content-length
3032
cf-request-id
09d519825b000005dcaf32e000000001
expires
Fri, 15 Apr 2022 09:57:48 GMT
last-modified
Mon, 24 Jul 2017 06:14:55 GMT
server
cloudflare
etag
"2db1f3decd8376db57f975736d280a31"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
image/jpeg
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable
x-amz-cf-pop
FRA53-C1
accept-ranges
bytes
cf-ray
649b91e3ceb505dc-FRA
x-amz-cf-id
2y1c3PYRE4cCCuEwAyYdYk_t3zcOw7Y9EjDdcSPb74nMzaTQRii7XQ==
cf-bgj
h2pri
avatar92.jpg
c.disquscdn.com/uploads/users/33894/4903/
3 KB
3 KB
Image
General
Full URL
https://c.disquscdn.com/uploads/users/33894/4903/avatar92.jpg?1618392804
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d7ca0f1333a06a534c3b28372e9d822d534516b4bd0161d5abcc66f9fc189ae2
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:04 GMT
x-content-type-options
nosniff
cf-cache-status
HIT
age
910950
strict-transport-security
max-age=300; includeSubdomains
content-length
2677
cf-request-id
09d519825b000005dca58ad000000001
expires
Thu, 14 Apr 2022 10:23:34 GMT
last-modified
Wed, 14 Apr 2021 09:33:25 GMT
server
cloudflare
etag
"ae9d21793e971291bfd8770a1de00f26"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
image/jpeg
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable
x-amz-cf-pop
FRA53-C1
accept-ranges
bytes
cf-ray
649b91e3ceb705dc-FRA
x-amz-cf-id
6YQFnbubIcc_dNUOIauxwuCSFdniFIhiloE6cGVeZhmM7rwfrcMxiQ==
cf-bgj
h2pri
truncated
/ Frame 976E
213 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
e4a82ed6893b02c1da0f4b37bb27e78adcf6e5fbbb7dc58e0337c2e344ed4afb

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Content-Type
image/png
view
securepubads.g.doubleclick.net/pcs/ Frame 6135
0
0
Fetch
General
Full URL
https://securepubads.g.doubleclick.net/pcs/view?xai=AKAOjstMc74BrEimn70CgNYPqDsmSx9QkxveA30CkcG0vFX6lC10B1a1JkBcnC93QLlXdcyPYu4ptBamVE4jBsh2CR6J-9tLqiGE5v4kUVWYoVTvQomq0wChJ8vYLeVZkM4lzIYaWWZE_smTQmmIHpu_soCvs6bLNNNwhduVbAOj-Y5qS2rPYW5sjLPzbZp0MCBPYdIc3xRA25rnHJeAp66gSpkt_vMgqUSK0UVxCjMw3FjasI_nxP5kaap0Iu7-AD49BIABSHZYNHvPyDT14-zNx8ts7PznpznbbRzVuHO8OMh-oGF0hrpNkc4OCaJu1ts&sig=Cg0ArKJSzIQezbxzEvEWEAE&urlfix=1&adurl=
Requested by
Host: www.googletagservices.com
URL: https://www.googletagservices.com/activeview/js/current/rx_lidar.js?cache=r20110914
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
216.58.212.130 Mountain View, United States, ASN15169 (GOOGLE, US),
Reverse DNS
ams15s21-in-f2.1e100.net
Software
cafe /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

timing-allow-origin
*
date
Mon, 03 May 2021 18:32:04 GMT
x-content-type-options
nosniff
accept-ch
Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version, Sec-CH-UA-Arch, Sec-CH-UA-Model, Sec-CH-UA-Full-Version
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
access-control-allow-origin
*
cache-control
private
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
server
cafe
expires
Mon, 03 May 2021 18:32:04 GMT
truncated
/ Frame 6135
215 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
bee1860e59eb552f88f25ba1d73043a7488cebaa2137a887947d0db59bc4bbab

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Content-Type
image/png
view
securepubads.g.doubleclick.net/pcs/ Frame 4F0B
0
0
Fetch
General
Full URL
https://securepubads.g.doubleclick.net/pcs/view?xai=AKAOjsvXT5sBYuhvRhn5i8MmWMD7Pe2u62AiMmtpDSXlY9trWB8abM37UQ95xLzIZdq_TCgHSIDYibi6pyTLKuG0GDbePOCd_NmfbGlGv84GUx7odjkPBFh0xoaL6YPS6CDqt7oZ5lrmcb4bAhFZKPXZtQZp3LoXN8fbJzrHZQYjScSYCQKb343TTYTxf0OcWJR_LZci2Q1LW3d2thuQYT7hEtWkLjcrtEGvVL79Jvq5GfEFWX0eWKNi51e7IUeN9edfIjt4HLOwWujWRTQ-ySm06TpxFkxHbO-0dT8lHHJzDkuKPTcXGKl-gtCjZVpcGuHm2wRyzuZcsB0iYR10r8Tw__aH9HtCFVt9DA&sig=Cg0ArKJSzF3cOwe-81vyEAE&adurl=
Requested by
Host: go.simplermedia.com
URL: https://go.simplermedia.com/NzA2LVlJQS0yNjEAAAF8zPFJqVRU3ml9LPi7saiHjdfo8XdaRNnkMcZS8zukt9gmexXj2TtAmvOYdnipsGElFutEhBE=
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
216.58.212.130 Mountain View, United States, ASN15169 (GOOGLE, US),
Reverse DNS
ams15s21-in-f2.1e100.net
Software
cafe /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

timing-allow-origin
*
date
Mon, 03 May 2021 18:32:04 GMT
x-content-type-options
nosniff
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Request headers

Referer
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Response headers

date
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content-encoding
gzip
x-content-type-options
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cross-origin-resource-policy
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alt-svc
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x-xss-protection
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server
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etag
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vary
Accept-Encoding, Origin
content-type
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timing-allow-origin
*
expires
Mon, 17 May 2021 18:30:33 GMT
window_focus_fy2019.js
tpc.googlesyndication.com/pagead/js/r20210428/r20110914/client/ Frame 4F0B
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Script
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Requested by
Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021042801.js
Protocol
H3-29
Security
QUIC, , AES_128_GCM
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2a00:1450:4001:803::2001 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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cafe /
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Security Headers
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Request headers

Referer
https://www.cmswire.com/
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Response headers

date
Mon, 03 May 2021 18:31:07 GMT
content-encoding
gzip
x-content-type-options
nosniff
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57
p3p
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content-length
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x-xss-protection
0
server
cafe
etag
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vary
Accept-Encoding, Origin
content-type
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timing-allow-origin
*
expires
Mon, 17 May 2021 18:31:07 GMT
rx_lidar.js
www.googletagservices.com/activeview/js/current/ Frame 4F0B
116 KB
35 KB
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General
Full URL
https://www.googletagservices.com/activeview/js/current/rx_lidar.js?cache=r20110914
Requested by
Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021042801.js
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80e::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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Response headers

date
Mon, 03 May 2021 18:32:04 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
sffe
etag
"1619782032619693"
vary
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cache-control
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expires
Mon, 03 May 2021 18:32:04 GMT
l
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Host: securepubads.g.doubleclick.net
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Protocol
H3-29
Security
QUIC, , AES_128_GCM
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2a00:1450:4001:811::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

12025630315793203913
tpc.googlesyndication.com/simgad/ Frame 4F0B
68 KB
68 KB
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Full URL
https://tpc.googlesyndication.com/simgad/12025630315793203913
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URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021042801.js
Protocol
H3-29
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QUIC, , AES_128_GCM
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Request headers

Referer
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
20037
x-dns-prefetch-control
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cross-origin-resource-policy
cross-origin
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server
sffe
content-type
image/png
access-control-allow-origin
*
cache-control
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expires
Tue, 03 May 2022 12:58:07 GMT
css-core.css
www.cmswire.com/content/public/ Frame 4F0B
66 KB
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General
Full URL
https://www.cmswire.com/content/public/css-core.css?v=2177624395
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Resource Hash
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Request headers

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cache-control
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Response headers

date
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content-encoding
br
cf-cache-status
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age
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cf-request-id
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pragma
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cf-bgj
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server
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expires
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view
securepubads.g.doubleclick.net/pcs/ Frame AF7D
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Full URL
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Protocol
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Security
QUIC, , AES_128_GCM
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Reverse DNS
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Software
cafe /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
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User-Agent
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Response headers

timing-allow-origin
*
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x-content-type-options
nosniff
accept-ch
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access-control-allow-origin
*
cache-control
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cross-origin
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alt-svc
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content-length
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x-xss-protection
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server
cafe
expires
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truncated
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214 B
0
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Full URL
data:truncated
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DATA
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-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Content-Type
image/png
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c.disquscdn.com/next/embed/styles/
0
23 KB
Other
General
Full URL
https://c.disquscdn.com/next/embed/styles/lounge.305cef62f65d619287ed5bfd8a11158b.css
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/cached-js/embed.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:04 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
591032
strict-transport-security
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cf-request-id
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timing-allow-origin
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last-modified
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server
cloudflare
etag
"60871dd0-5a70"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
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1; mode=block
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expires
Tue, 26 Apr 2022 22:21:32 GMT
common.bundle.f485ba8b89bf2153fdb9f493ec342aed.js
c.disquscdn.com/next/embed/
0
93 KB
Other
General
Full URL
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Requested by
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URL: https://www.cmswire.com/cached-js/embed.js
Protocol
H2
Security
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Server
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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Response headers

date
Mon, 03 May 2021 18:32:04 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
3620157
strict-transport-security
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content-length
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cf-request-id
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timing-allow-origin
*
last-modified
Tue, 09 Mar 2021 17:57:38 GMT
server
cloudflare
etag
"6047b712-17242"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
x-xss-protection
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cache-control
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accept-ranges
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cf-ray
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x-amz-cf-id
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expires
Wed, 09 Mar 2022 18:10:09 GMT
lounge.bundle.daad0ef0a39804d0796d79f216ca4d2e.js
c.disquscdn.com/next/embed/
0
115 KB
Other
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Full URL
https://c.disquscdn.com/next/embed/lounge.bundle.daad0ef0a39804d0796d79f216ca4d2e.js
Requested by
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URL: https://www.cmswire.com/cached-js/embed.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
x-content-type-options
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server
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expect-ct
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vary
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access-control-allow-origin
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expires
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Full URL
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Requested by
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Protocol
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Security
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Resource Hash
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Name Value
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Request headers

Referer
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User-Agent
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Response headers

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X-Content-Type-Options
nosniff
Content-Type
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Server
nginx
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QUIC, , AES_128_GCM
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Software
cafe /
Resource Hash
Security Headers
Name Value
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Request headers

Referer
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Response headers

timing-allow-origin
*
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x-content-type-options
nosniff
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17 KB
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General
Full URL
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Requested by
Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021042801.js
Protocol
H3-29
Security
QUIC, , AES_128_GCM
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Resource Hash
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Request headers

Referer
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Response headers

date
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content-encoding
gzip
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vary
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cache-control
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expires
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General
Full URL
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Requested by
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URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021042801.js
Protocol
H3-29
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QUIC, , AES_128_GCM
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Request headers

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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
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server
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etag
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content-type
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cache-control
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expires
Mon, 17 May 2021 18:31:07 GMT
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116 KB
35 KB
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Full URL
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Requested by
Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021042801.js
Protocol
H3-29
Security
QUIC, , AES_128_GCM
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
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Response headers

date
Mon, 03 May 2021 18:32:04 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
sffe
etag
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vary
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content-length
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expires
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115 KB
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URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021042801.js
Protocol
H3-29
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QUIC, , AES_128_GCM
Server
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Software
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Resource Hash
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Name Value
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Request headers

Referer
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Response headers

date
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x-content-type-options
nosniff
age
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x-dns-prefetch-control
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cross-origin-resource-policy
cross-origin
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server
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cache-control
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expires
Tue, 03 May 2022 12:58:07 GMT
css-core.css
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Full URL
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Requested by
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Protocol
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Security
TLS 1.3, , AES_128_GCM
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Software
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Resource Hash
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Request headers

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pragma
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Request headers

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sec-fetch-mode
no-cors
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cache-control
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sec-fetch-dest
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sec-fetch-site
same-origin
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Response headers

date
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cf-cache-status
HIT
nel
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age
39871
cf-polished
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server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
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report-to
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cache-control
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cf-bgj
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H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:6c00::210:ba0b Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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Software
nginx /
Resource Hash
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Request headers

Origin
https://www.cmswire.com
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https://use.typekit.net/gtl4etw.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
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server
nginx
etag
"61db222e6ca55b9f7c0efb9f07d78547ee4b8d47"
content-type
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cross-origin
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General
Full URL
https://munchkin.marketo.net/munchkin.js
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URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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Software
AkamaiNetStorage /
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Request headers

Referer
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User-Agent
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Response headers

Date
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Content-Encoding
gzip
Last-Modified
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Server
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ETag
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Accept-Encoding
P3P
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Connection
keep-alive
Accept-Ranges
bytes
Content-Type
application/x-javascript
Content-Length
764
count.js
cmswire.disqus.com/
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2 KB
Script
General
Full URL
https://cmswire.disqus.com/count.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
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Request headers

Referer
https://www.cmswire.com/
User-Agent
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Response headers

Date
Mon, 03 May 2021 18:32:04 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Age
387332
P3P
CP="DSP IDC CUR ADM DELi STP NAV COM UNI INT PHY DEM"
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keep-alive
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871
X-XSS-Protection
1; mode=block
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Server
nginx
ETag
"6088adcc-367"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=300; includeSubdomains
Content-Type
application/javascript; charset=utf-8
Cache-Control
public, max-age=300
X-Amz-Cf-Pop
DFW3-C1
Link
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X-Amz-Cf-Id
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General
Full URL
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H2
Security
TLS 1.3, , AES_128_GCM
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cloudflare /
Resource Hash
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Request headers

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pragma
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sec-fetch-site
same-origin
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
HIT
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age
13766
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server
cloudflare
etag
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Full URL
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Requested by
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Protocol
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Security
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Request headers

Host
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keep-alive
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Cache-Control
no-cache
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Sec-Fetch-Site
cross-site
Sec-Fetch-Mode
navigate
Sec-Fetch-Dest
iframe
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1
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Response headers

Content-Encoding
gzip
Access-Control-Allow-Methods
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Access-Control-Allow-Origin
*
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425289
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105298
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H2
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Name Value
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Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
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Response headers

date
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vary
Origin, Accept-Encoding
server
nginx/1.14.1
x-frame-options
SAMEORIGIN
content-type
application/json; charset=utf-8
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QUIC, , AES_128_GCM
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Software
cafe /
Resource Hash
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Name Value
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Request headers

Referer
https://www.cmswire.com/
User-Agent
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Response headers

timing-allow-origin
*
date
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x-content-type-options
nosniff
accept-ch
Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version, Sec-CH-UA-Arch, Sec-CH-UA-Model, Sec-CH-UA-Full-Version
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cross-origin
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content-length
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x-xss-protection
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server
cafe
expires
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truncated
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216 B
0
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data:truncated
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DATA
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-, , ASN (),
Reverse DNS
Software
/
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etag
W/"cb657ed19df2d51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=dPGMPRPIhtfDo%2B%2Fn9X%2BM2%2BLpTDQVDoOSDSFV20IMupcSMRXcAM2lRq8RsU1bvir8RLqOcNXD%2Fp0X4fUaBhxaudn15DXEB%2Faqn88cK6TQiAbts08ikyjIx07Dh2Q%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
cache-control
max-age=691200
cf-ray
649b91e7f8ad974e-FRA
expires
Mon, 10 May 2021 11:08:54 GMT
CoveoForSitecoreExpressions.min.js
www.cmswire.com/Coveo/Hive/js/
3 KB
1 KB
Script
General
Full URL
https://www.cmswire.com/Coveo/Hive/js/CoveoForSitecoreExpressions.min.js
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/Coveo/Hive/js/CoveoForSitecore.Lazy.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
75f22d3899461070afc29edd0a21a61bb4d5a425db18a6567844937e13e32b96

Request headers

:path
/Coveo/Hive/js/CoveoForSitecoreExpressions.min.js
pragma
no-cache
cookie
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accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
*/*
cache-control
no-cache
sec-fetch-dest
script
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
13590
x-cache-status
HIT
x-cache-location
static assets 7d
cf-request-id
09d51984fe0000974ed2b0c000000001
last-modified
Thu, 05 Mar 2020 03:26:11 GMT
server
cloudflare
etag
W/"dc8c7ed19df2d51:0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=7ONrVZOLqI2%2B4tmg5m1XfwsG%2Fd34jU%2BR7avdyiObtrhDCR83txqQCpBLt63syJCB7xndqhGK7bvyhOwOmA068tn%2F6nelO8nr26xqPYGYJQWSK%2FWpo%2Bz3zae3HPI%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
cache-control
max-age=691200
cf-ray
649b91e7f8af974e-FRA
expires
Mon, 10 May 2021 11:08:54 GMT
view
securepubads.g.doubleclick.net/pcs/ Frame BE70
0
0
Fetch
General
Full URL
https://securepubads.g.doubleclick.net/pcs/view?xai=AKAOjsvqGEkld-0kuQOr9kRLhg4OMyaUeAR83hIRYkb9zfQ_BILm_Obpb3mSldD3392oCa8ENgPUf8E9WOin4IYieY5ghkBpaq5ft0-2LFCa_9h_2YMHS7oUaK8sJgtbsxX9XUzyo67uU_P7kriBSDPeYA3nhvHy8o22sJCiuTKfmysmhqJPc6h5AMzzgW3ifcqvl56mRL-WL4lz7yzwp_9OtgDdMt3BfkCPblZhc5RNxcJdyBZpV1CIrh6Jnqw31mjIvLjEYaeFnGmt1-M5xb3kmAqn7SCXc41rplAB2jJ9eoRW7WHbYE_FDW9Qr0hY&sig=Cg0ArKJSzFRMEYCMYDwwEAE&adurl=
Requested by
Host: www.googletagservices.com
URL: https://www.googletagservices.com/activeview/js/current/rx_lidar.js?cache=r20110914
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
216.58.212.130 Mountain View, United States, ASN15169 (GOOGLE, US),
Reverse DNS
ams15s21-in-f2.1e100.net
Software
cafe /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

timing-allow-origin
*
date
Mon, 03 May 2021 18:32:05 GMT
x-content-type-options
nosniff
accept-ch
Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version, Sec-CH-UA-Arch, Sec-CH-UA-Model, Sec-CH-UA-Full-Version
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
access-control-allow-origin
*
cache-control
private
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
server
cafe
expires
Mon, 03 May 2021 18:32:05 GMT
truncated
/ Frame BE70
216 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
014788c078e0c6a92eb7afb102fbe556cf1524d1a994eace66d70907f28e87a7

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Content-Type
image/png
box-5e3cec51ed8e99df6977c199d27812d7.html
vars.hotjar.com/ Frame 9CCB
1 KB
1 KB
Document
General
Full URL
https://vars.hotjar.com/box-5e3cec51ed8e99df6977c199d27812d7.html
Requested by
Host: static.hotjar.com
URL: https://static.hotjar.com/c/hotjar-1688838.js?sv=7
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.183.76 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-183-76.ham50.r.cloudfront.net
Software
/
Resource Hash
486762d56893f9b12fdfad41c3a76f11fc745b5436e97e596a63c22ee13d2e33

Request headers

:method
GET
:authority
vars.hotjar.com
:scheme
https
:path
/box-5e3cec51ed8e99df6977c199d27812d7.html
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
cross-site
sec-fetch-mode
navigate
sec-fetch-dest
iframe
referer
https://www.cmswire.com/
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Referer
https://www.cmswire.com/

Response headers

content-type
text/html
content-length
684
date
Tue, 30 Mar 2021 16:10:32 GMT
accept-ranges
bytes
cache-control
max-age=31536000
content-encoding
br
etag
"4e332edbbc3b46800c87f197cc7d3bb6"
last-modified
Tue, 30 Mar 2021 14:48:51 GMT
x-robots-tag
none
vary
Accept-Encoding
x-cache
Hit from cloudfront
via
1.1 afb36b97df2ff6c76fed5bd6ee23619b.cloudfront.net (CloudFront)
x-amz-cf-pop
HAM50-C1
x-amz-cf-id
UJ01Q7XiHNZcjw-sDthpqZSEll_4h-P060Bli3e4QY6bEwPqL_AMJg==
age
2946093
view
securepubads.g.doubleclick.net/pcs/ Frame 976E
0
0
Fetch
General
Full URL
https://securepubads.g.doubleclick.net/pcs/view?xai=AKAOjsvCGnjM0GGJduwWzldf9vUwraTvV76YLVuJ7u7eBRNCnjMF2ldnqP9AUeSYg3tQHPL2k8vdC-XZxpEC32QnFxNNMYSXAj77Tz_rxbPRlCIC1pJEQeFG8QepaGFCI_wbEAaEHIhvx8VyXDsRAm6FZED-IAYJH3fTlbZgmVFh4jXhDoqGPA3xvuH1H5AqIxJrDZ7NjAcLOdgM3vKmfFYrec4DrxFdOhSQtmKKbWu9jwLP_aohdvUAhmHSFj9eQR_KF3E5jolb-2d-z8249_yZNk350yBSD7PaMH_XhlfMKvR9F8bQUkfsNkvQDA&sig=Cg0ArKJSzHwCPlrlgIOoEAE&urlfix=1&adurl=
Requested by
Host: www.googletagservices.com
URL: https://www.googletagservices.com/activeview/js/current/rx_lidar.js?cache=r20110914
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
216.58.212.130 Mountain View, United States, ASN15169 (GOOGLE, US),
Reverse DNS
ams15s21-in-f2.1e100.net
Software
cafe /
Resource Hash
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

timing-allow-origin
*
date
Mon, 03 May 2021 18:32:05 GMT
x-content-type-options
nosniff
accept-ch
Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version, Sec-CH-UA-Arch, Sec-CH-UA-Model, Sec-CH-UA-Full-Version
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
access-control-allow-origin
*
cache-control
private
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
server
cafe
expires
Mon, 03 May 2021 18:32:05 GMT
result
www.cmswire.com/cdn-cgi/bm/cv/
0
506 B
XHR
General
Full URL
https://www.cmswire.com/cdn-cgi/bm/cv/result?req_id=649b91d59dce974e
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/cdn-cgi/bm/cv/669835187/api.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:20::ac43:6165 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

sec-fetch-mode
cors
origin
https://www.cmswire.com
accept-encoding
gzip, deflate, br
accept-language
en-US
sec-fetch-dest
empty
cookie
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content-length
808
:path
/cdn-cgi/bm/cv/result?req_id=649b91d59dce974e
pragma
no-cache
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
content-type
application/json
accept
*/*
cache-control
no-cache
:authority
www.cmswire.com
referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
:scheme
https
sec-fetch-site
same-origin
:method
POST
Referer
https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
application/json

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
nel
{"max_age":604800,"report_to":"cf-nel"}
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=lKpwznvy3MUtTUK0eQLL5gPZ5VtzvMLXaoFmRRqjdk7kTZd8Mdo5%2BhX9gEtn83YP6%2BfGpULxcFIF3IERYCBY%2B3RzavA9fNrsVjfEM4OQdeDo5TNZEsxH3azQebw%3D"}],"group":"cf-nel","max_age":604800}
set-cookie
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cf-ray
649b91e92941974e-FRA
cf-request-id
09d51985be0000974e8c8fc000000001
munchkin.js
munchkin.marketo.net/159/
11 KB
5 KB
Script
General
Full URL
https://munchkin.marketo.net/159/munchkin.js
Requested by
Host: munchkin.marketo.net
URL: https://munchkin.marketo.net/munchkin.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
104.111.234.67 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-111-234-67.deploy.static.akamaitechnologies.com
Software
AkamaiNetStorage /
Resource Hash
459e23d23ffe65a86f3a1f67c07edc92e0c69461ff83fbd63764d7b36cac92fc

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Mon, 03 May 2021 18:32:05 GMT
Content-Encoding
gzip
Last-Modified
Fri, 08 May 2020 02:24:14 GMT
Server
AkamaiNetStorage
ETag
"79274ffc293e4f76fc372b953f780d16:1588904654.430334"
Vary
Accept-Encoding
P3P
policyref="http://www.marketo.com/w3c/p3p.xml", CP="NOI DSP COR NID CURi OUR NOR", policyref="http://www.marketo.com/w3c/p3p.xml", CP="NOI DSP COR NID CURi OUR NOR", policyref="http://www.marketo.com/w3c/p3p.xml", CP="NOI DSP COR NID CURi OUR NOR"
Cache-Control
max-age=8640000
Connection
keep-alive
Accept-Ranges
bytes
Content-Type
application/x-javascript
Content-Length
4810
Expires
Wed, 11 Aug 2021 18:32:05 GMT
count-data.js
cmswire.disqus.com/
549 B
1 KB
Script
General
Full URL
https://cmswire.disqus.com/count-data.js?1=176ad2bcf452473b9e45fe06cb3639c1&1=23031c65d4e94f0ea3a49eb3f35ca274&1=2aca1b0948d649eaba67af7e5400f280&1=9a1f86380fbc47678d60826270d09f77&1=a3f78d69f2aa4473b558ab1eabbfe0ac&1=e454fe45ffb64c48b7c801d42bcc733e
Requested by
Host: cmswire.disqus.com
URL: https://cmswire.disqus.com/count.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
151.101.112.134 Frankfurt am Main, Germany, ASN54113 (FASTLY, US),
Reverse DNS
Software
nginx /
Resource Hash
2158328205077c43158d0fd3f6a543af231213d0ce17f5533c3a86c269cfc938
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Mon, 03 May 2021 18:32:05 GMT
X-Content-Type-Options
nosniff
Server
nginx
Age
507
X-Frame-Options
SAMEORIGIN
Strict-Transport-Security
max-age=300; includeSubdomains
p3p
CP="DSP IDC CUR ADM DELi STP NAV COM UNI INT PHY DEM"
Vary
Accept-Encoding
Cache-Control
public, max-age=600
Connection
keep-alive
Content-Type
application/javascript; charset=UTF-8
Link
<https://disqus.com>; rel=preconnect, <https://c.disquscdn.com>; rel=preconnect
Content-Length
549
X-XSS-Protection
1; mode=block
S6uyw4BMUTPHjx4wXg.woff2
fonts.gstatic.com/s/lato/v17/
23 KB
23 KB
Font
General
Full URL
https://fonts.gstatic.com/s/lato/v17/S6uyw4BMUTPHjx4wXg.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Lato:300,400,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
c3c0d3f472358aac78455515c4800771426770c22698e2486d39fdb5505634e1
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Origin
https://www.cmswire.com
Referer
https://fonts.googleapis.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Thu, 29 Apr 2021 15:44:07 GMT
x-content-type-options
nosniff
last-modified
Tue, 15 Sep 2020 18:10:46 GMT
server
sffe
age
355678
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
23484
x-xss-protection
0
expires
Fri, 29 Apr 2022 15:44:07 GMT
lounge.load.dfaa05f4d3af8a4fe09cfd70007bc5b2.js
c.disquscdn.com/next/embed/ Frame 6EF5
1 KB
1 KB
Script
General
Full URL
https://c.disquscdn.com/next/embed/lounge.load.dfaa05f4d3af8a4fe09cfd70007bc5b2.js
Requested by
Host: disqus.com
URL: https://disqus.com/embed/comments/?base=default&f=cmswire&t_i=e454fe45ffb64c48b7c801d42bcc733e&t_u=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&t_e=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&t_d=Will%20AI%20Dominate%20the%20Call%20Center%20This%20Year%3F&t_t=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&s_o=default
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a813 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
08b05aa1232219b6c9a71eb156f0853da0ed1a63adcf147f3d9e71e8b0574e4f
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Origin
https://disqus.com
Referer
https://disqus.com/embed/comments/?base=default&f=cmswire&t_i=e454fe45ffb64c48b7c801d42bcc733e&t_u=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&t_e=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&t_d=Will%20AI%20Dominate%20the%20Call%20Center%20This%20Year%3F&t_t=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&s_o=default
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
508687
strict-transport-security
max-age=300; includeSubdomains
content-length
532
cf-request-id
09d519864000005363fca31000000001
timing-allow-origin
*
last-modified
Tue, 27 Apr 2021 21:01:55 GMT
server
cloudflare
etag
"60887bc3-214"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable, no-transform
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
cf-ray
649b91e9fdc45363-FRA
x-amz-cf-id
6bkoSRP2VPWUX0cqSoKVgn9xbdpiubZqOxzIJb-mAabp28I3ytUAwQ==
expires
Wed, 27 Apr 2022 21:13:50 GMT
settings
syndication.twitter.com/ Frame FBC7
183 B
233 B
Fetch
General
Full URL
https://syndication.twitter.com/settings?session_id=ca8f841385241ecdad88bd11906b27c327c07bf2
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets/widget_iframe.06c6ee58c3810956b7509218508c7b56.html?origin=https%3A%2F%2Fwww.cmswire.com
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.244.42.136 , United States, ASN13414 (TWITTER, US),
Reverse DNS
Software
tsa_devel /
Resource Hash
ced34f591157438ef47695f979ac95f8758408e8d9b88e63aee8b382ec975785
Security Headers
Name Value
Strict-Transport-Security max-age=631138519

Request headers

Referer
https://platform.twitter.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:04 GMT
content-encoding
gzip
last-modified
Mon, 03 May 2021 18:32:05 GMT
server
tsa_devel
vary
Origin
strict-transport-security
max-age=631138519
content-type
application/json; charset=utf-8
access-control-allow-origin
https://platform.twitter.com
cache-control
must-revalidate, max-age=600
access-control-allow-credentials
true
x-connection-hash
37f52e1a68fc202fe0446f0ccfa7de1a5665796a1e990f63cdb8b35c53f83dc4
content-length
152
common.bundle.f485ba8b89bf2153fdb9f493ec342aed.js
c.disquscdn.com/next/embed/ Frame 6EF5
282 KB
93 KB
Script
General
Full URL
https://c.disquscdn.com/next/embed/common.bundle.f485ba8b89bf2153fdb9f493ec342aed.js
Requested by
Host: c.disquscdn.com
URL: https://c.disquscdn.com/next/embed/lounge.load.dfaa05f4d3af8a4fe09cfd70007bc5b2.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
33d9c56f2b1408711b9b963963790177ac4e7c38a5ecf0e3c12f558c676e294b
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://disqus.com/embed/comments/?base=default&f=cmswire&t_i=e454fe45ffb64c48b7c801d42bcc733e&t_u=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&t_e=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&t_d=Will%20AI%20Dominate%20the%20Call%20Center%20This%20Year%3F&t_t=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&s_o=default
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
3620158
strict-transport-security
max-age=300; includeSubdomains
content-length
94786
cf-request-id
09d5198663000005dcb500a000000001
timing-allow-origin
*
last-modified
Tue, 09 Mar 2021 17:57:38 GMT
server
cloudflare
etag
"6047b712-17242"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable, no-transform
x-amz-cf-pop
FRA56-C2
accept-ranges
bytes
cf-ray
649b91ea3f3905dc-FRA
x-amz-cf-id
iGbO1sC_L2SXajbXh3fns4o9OWy9yuPPlUqsvZKLIHAqbdlN6Dbhow==
expires
Wed, 09 Mar 2022 18:10:09 GMT
sodar
pagead2.googlesyndication.com/getconfig/
10 KB
8 KB
XHR
General
Full URL
https://pagead2.googlesyndication.com/getconfig/sodar?sv=200&tid=gpt&tv=2021042801&st=env
Requested by
Host: securepubads.g.doubleclick.net
URL: https://securepubads.g.doubleclick.net/gpt/pubads_impl_2021042801.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
5bf730b2588c4f1f44159feaeef2aabd43093125bfcaa9cb1961b58fefdef00e
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

timing-allow-origin
*
date
Mon, 03 May 2021 18:32:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cafe
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
access-control-allow-origin
*
cache-control
private
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
content-type
application/json; charset=UTF-8
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
7703
x-xss-protection
0
cookieconsent.min.css
cdnjs.cloudflare.com/ajax/libs/cookieconsent2/3.1.0/
4 KB
2 KB
Stylesheet
General
Full URL
https://cdnjs.cloudflare.com/ajax/libs/cookieconsent2/3.1.0/cookieconsent.min.css
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2606:4700::6810:125e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
79b378e8f3c1fece39a1472a2e7d920ab80eb5881525a1622d9dbaa954aa23c3
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"max_age":604800,"report_to":"cf-nel"}
age
3370564
cross-origin-resource-policy
cross-origin
alt-svc
h3-27=":443"; ma=86400, h3-28=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
975
cf-request-id
09d51986ab0000063131860000000001
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:09:17 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03e2d-fe0"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report?s=OME31lSCyUGJewdFFuzzZ%2FPcNLqc4APs67bxvCfYeTI4x76cNTRRrGktc8AyBse448KLxaoJ%2FZGWDLu6iEPJHXryKUBZkT8M9i6kcOW1nNtkiGrEcMbnnSjb%2B34G6HGmNg%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
649b91eaab4c0631-FRA
expires
Sat, 23 Apr 2022 18:32:05 GMT
/
ipinfo.io/
210 B
413 B
XHR
General
Full URL
https://ipinfo.io/
Requested by
Host: cdnjs.cloudflare.com
URL: https://cdnjs.cloudflare.com/ajax/libs/cookieconsent2/3.1.0/cookieconsent.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
216.239.36.21 Mountain View, United States, ASN15169 (GOOGLE, US),
Reverse DNS
any-in-2415.1e100.net
Software
/
Resource Hash
fdeb3d335f6ff9e8df28d4475d19a141d4f3e0fefdd20b794179941fca2b6e21
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Accept
application/json
Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-type
application/x-www-form-urlencoded

Response headers

date
Mon, 03 May 2021 18:32:06 GMT
via
1.1 google
referrer-policy
strict-origin-when-cross-origin
x-frame-options
DENY
content-type
application/json; charset=utf-8
access-control-allow-origin
*
x-content-type-options
nosniff
content-length
210
x-xss-protection
1; mode=block
lounge.305cef62f65d619287ed5bfd8a11158b.css
c.disquscdn.com/next/embed/styles/ Frame 6EF5
129 KB
23 KB
Stylesheet
General
Full URL
https://c.disquscdn.com/next/embed/styles/lounge.305cef62f65d619287ed5bfd8a11158b.css
Requested by
Host: c.disquscdn.com
URL: https://c.disquscdn.com/next/embed/common.bundle.f485ba8b89bf2153fdb9f493ec342aed.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a7d14b983e535139708c6526fcd9c46fb986f2a9e77fba33da4b811bab6dac9a
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://disqus.com/embed/comments/?base=default&f=cmswire&t_i=e454fe45ffb64c48b7c801d42bcc733e&t_u=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&t_e=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&t_d=Will%20AI%20Dominate%20the%20Call%20Center%20This%20Year%3F&t_t=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&s_o=default
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
591033
strict-transport-security
max-age=300; includeSubdomains
content-length
23152
cf-request-id
09d51986be000005dc169d4000000001
timing-allow-origin
*
last-modified
Mon, 26 Apr 2021 20:08:48 GMT
server
cloudflare
etag
"60871dd0-5a70"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable, no-transform
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
cf-ray
649b91eac8f905dc-FRA
x-amz-cf-id
fW6uWADQtEZlK-wmDYqb2_bVoI8qEXXQIebuoRmRxeEbg1U5ih8CMg==
expires
Tue, 26 Apr 2022 22:21:32 GMT
sodar2.js
tpc.googlesyndication.com/sodar/
17 KB
6 KB
Script
General
Full URL
https://tpc.googlesyndication.com/sodar/sodar2.js
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Host: securepubads.g.doubleclick.net
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122
x-cache
HIT
content-disposition
attachment; filename=jsonp.jsonp
access-control-allow-methods
GET
vary
Accept-Encoding
content-length
184
x-xss-protection
0
x-response-time
120
last-modified
Mon, 03 May 2021 18:30:03 GMT
server
ECS (frb/674D)
x-frame-options
SAMEORIGIN
strict-transport-security
max-age=631138519
x-tw-cdn
VZ, VZ
content-type
application/javascript;charset=utf-8
expires
Mon, 03 May 2021 18:42:04 GMT
cache-control
must-revalidate, max-age=600
x-connection-hash
c9dd7736d3ca09866c8a87647cf99024
accept-ranges
bytes
timing-allow-origin
*
x-transaction
002aa80b003efa30
access-contol-allow-origin
platform.twitter.com
svg-sprite.4da5413f5086c5755b46094b813dbfcd.svg
c.disquscdn.com/next/embed/assets/img/ Frame 6EF5
13 KB
13 KB
Image
General
Full URL
https://c.disquscdn.com/next/embed/assets/img/svg-sprite.4da5413f5086c5755b46094b813dbfcd.svg
Requested by
Host: c.disquscdn.com
URL: https://c.disquscdn.com/next/embed/styles/lounge.305cef62f65d619287ed5bfd8a11158b.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
3270642c89180c12db93775e2a774b6dadd9bd98cffc963075c85afd2c17b6e4
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://c.disquscdn.com/next/embed/styles/lounge.305cef62f65d619287ed5bfd8a11158b.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
x-content-type-options
nosniff
cf-cache-status
HIT
age
3620157
strict-transport-security
max-age=300; includeSubdomains
content-length
13079
cf-request-id
09d5198795000005dc21251000000001
timing-allow-origin
*
last-modified
Wed, 03 Feb 2021 18:02:57 GMT
server
cloudflare
etag
"601ae551-3317"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
image/svg+xml; charset=utf-8
access-control-allow-origin
*
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable, no-transform
x-amz-cf-pop
FRA53-C1
accept-ranges
bytes
cf-ray
649b91ec2c6d05dc-FRA
x-amz-cf-id
u5aj5DP6QMZrJ6I7jx1Wc3d2qOMZ4C8kh8YfJv2eAUXws5l8rCpo3g==
expires
Sun, 06 Feb 2022 13:14:53 GMT
loader.ba7c86e8b4b6135bb668d05223f8f127.gif
c.disquscdn.com/next/embed/assets/img/ Frame 6EF5
3 KB
3 KB
Image
General
Full URL
https://c.disquscdn.com/next/embed/assets/img/loader.ba7c86e8b4b6135bb668d05223f8f127.gif
Requested by
Host: c.disquscdn.com
URL: https://c.disquscdn.com/next/embed/styles/lounge.305cef62f65d619287ed5bfd8a11158b.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4c4491dcfa94cb46fb73742fc2caf49a1cd59027304af1830c7dc6ce1889857c
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://c.disquscdn.com/next/embed/styles/lounge.305cef62f65d619287ed5bfd8a11158b.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
x-content-type-options
nosniff
cf-cache-status
HIT
age
3620157
strict-transport-security
max-age=300; includeSubdomains
content-length
2971
cf-request-id
09d519879b000005dc082c5000000001
timing-allow-origin
*
last-modified
Wed, 27 Jan 2021 17:23:07 GMT
server
cloudflare
etag
"6011a17b-b9b"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
image/gif
access-control-allow-origin
*
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable, no-transform
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
cf-ray
649b91ec2c9d05dc-FRA
x-amz-cf-id
q5jgrStVZkIXwoeWl-0NV5kOTl3gUhXoFnG6duBoANQ7uCbV2CG0hw==
expires
Thu, 03 Feb 2022 04:58:07 GMT
sprite.654110a9206fd22f08cca0798e34a65e.png
c.disquscdn.com/next/embed/assets/img/ Frame 6EF5
2 KB
2 KB
Image
General
Full URL
https://c.disquscdn.com/next/embed/assets/img/sprite.654110a9206fd22f08cca0798e34a65e.png
Requested by
Host: c.disquscdn.com
URL: https://c.disquscdn.com/next/embed/styles/lounge.305cef62f65d619287ed5bfd8a11158b.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cdba739c28b41f39ce438f2bf204fe739dc81a26cf559a9394ceed56a0666bee
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://c.disquscdn.com/next/embed/styles/lounge.305cef62f65d619287ed5bfd8a11158b.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
x-content-type-options
nosniff
cf-cache-status
HIT
age
3620157
strict-transport-security
max-age=300; includeSubdomains
content-length
1862
cf-request-id
09d519879e000005dc0e283000000001
timing-allow-origin
*
last-modified
Wed, 27 Jan 2021 17:23:07 GMT
server
cloudflare
etag
"6011a17b-746"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
image/png
access-control-allow-origin
*
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable, no-transform
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
cf-ray
649b91ec2ca205dc-FRA
x-amz-cf-id
fr8oqTiiJNjngbxxbbzdPubkItSDgWPvQgvsirNZje_qJPTOHh_w9Q==
expires
Sun, 30 Jan 2022 08:29:46 GMT
icons.4cc7a703d2fdfe684151ff8ac24d45f1.woff2
c.disquscdn.com/next/embed/assets/font/ Frame 6EF5
8 KB
8 KB
Font
General
Full URL
https://c.disquscdn.com/next/embed/assets/font/icons.4cc7a703d2fdfe684151ff8ac24d45f1.woff2
Requested by
Host: c.disquscdn.com
URL: https://c.disquscdn.com/next/embed/styles/lounge.305cef62f65d619287ed5bfd8a11158b.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a813 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f2a341fc815d45c21da726d4c843c2c5d3e1f333465347c3c75d040d556df4e5
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Origin
https://disqus.com
Referer
https://c.disquscdn.com/next/embed/styles/lounge.305cef62f65d619287ed5bfd8a11158b.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
x-content-type-options
nosniff
cf-cache-status
HIT
age
3620174
strict-transport-security
max-age=300; includeSubdomains
content-length
7900
cf-request-id
09d519879a00005363fd31a000000001
timing-allow-origin
*
last-modified
Wed, 03 Feb 2021 18:02:57 GMT
server
cloudflare
etag
"601ae551-1edc"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/octet-stream
access-control-allow-origin
*
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable, no-transform
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
cf-ray
649b91ec2bde5363-FRA
x-amz-cf-id
pXrMY0uP9Ph1D8CIsGtxF2iWkq2BDSl6Tqg81UamkNwx4ECC-LQcUA==
expires
Sun, 06 Feb 2022 07:54:37 GMT
services
sumo.com/ Frame
0
0
Preflight
General
Full URL
https://sumo.com/services
Protocol
H2
Server
52.38.14.212 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-38-14-212.us-west-2.compute.amazonaws.com
Software
nginx/1.14.1 /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
x-sumo-auth
Origin
https://www.cmswire.com
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

server
nginx/1.14.1
date
Mon, 03 May 2021 18:32:05 GMT
access-control-allow-origin
https://www.cmswire.com
access-control-allow-credentials
true
access-control-allow-methods
GET,HEAD,PUT,POST,DELETE
access-control-allow-headers
pragma, x-requested-with, accept, x-sumo-auth, x-sumo-token, content-type
access-control-max-age
2592000
truncated
/
1 KB
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
f58ef317a437883e2baa7e98d73af912859b7cc7c10ecd79e97aa0ea974ba896

Request headers

Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Content-Type
image/png
services
sumo.com/
10 KB
2 KB
XHR
General
Full URL
https://sumo.com/services
Requested by
Host: load.sumo.com
URL: https://load.sumo.com/73.7e831236a32d6086ab3e.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.38.14.212 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-38-14-212.us-west-2.compute.amazonaws.com
Software
nginx/1.14.1 /
Resource Hash
edf222d5fe43738c3ec77feb15c034f7ff8a04913def79ed19cb8742f5b51d79
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Accept
application/json, text/javascript, */*; q=0.01
X-Sumo-Auth
wGD6OLQb1GZkY0f1x9IoUO6W
Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

date
Mon, 03 May 2021 18:32:06 GMT
content-encoding
gzip
vary
Origin, Accept-Encoding
server
nginx/1.14.1
x-frame-options
SAMEORIGIN
p3p
CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
access-control-allow-origin
https://www.cmswire.com
access-control-allow-credentials
true
content-type
application/json; charset=utf-8
noavatar92.png
a.disquscdn.com/1619042223/images/ Frame 6EF5
2 KB
2 KB
Image
General
Full URL
https://a.disquscdn.com/1619042223/images/noavatar92.png
Requested by
Host: c.disquscdn.com
URL: https://c.disquscdn.com/next/embed/lounge.bundle.daad0ef0a39804d0796d79f216ca4d2e.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
199.232.198.49 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
nginx /
Resource Hash
36ef66124133ca33c8b44c487293c3180e5ab681ff3cad3c728ea4f894ec3444
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://disqus.com/embed/comments/?base=default&f=cmswire&t_i=e454fe45ffb64c48b7c801d42bcc733e&t_u=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&t_e=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&t_d=Will%20AI%20Dominate%20the%20Call%20Center%20This%20Year%3F&t_t=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&s_o=default
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
x-content-type-options
nosniff
last-modified
Fri, 26 Feb 2021 20:50:09 GMT
server
nginx
age
596397
etag
"60395f01-66c"
strict-transport-security
max-age=300; includeSubdomains
p3p
CP="DSP IDC CUR ADM DELi STP NAV COM UNI INT PHY DEM"
x-xss-protection
1; mode=block
cache-control
max-age=2592000
x-amz-cf-pop
AMS1-C1
content-type
image/png
content-length
1644
x-amz-cf-id
dvJ19IUcMcj0DPiTNBFf4UODchp1EHwIzTZyCXC1X7KOcrr0uN4oJA==
expires
Wed, 26 May 2021 20:52:08 GMT
realtime.af77184dec69e96e69aff958ae2bb738.css
c.disquscdn.com/next/embed/styles/ Frame 6B3D
337 B
354 B
Stylesheet
General
Full URL
https://c.disquscdn.com/next/embed/styles/realtime.af77184dec69e96e69aff958ae2bb738.css
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/cached-js/embed.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c284dcb06ef882b1b45e11e0a16baa223b4117eca94e243c8e725c4ce3f909b3
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
3620052
strict-transport-security
max-age=300; includeSubdomains
content-length
244
cf-request-id
09d519885d000005dcff03d000000001
timing-allow-origin
*
last-modified
Wed, 03 Mar 2021 01:20:39 GMT
server
cloudflare
etag
"603ee467-f4"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable, no-transform
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
cf-ray
649b91ed582c05dc-FRA
x-amz-cf-id
aef8yHg-RcheZW5DODOCQ-8-uisY-gjWDsDaWg8sCZBKdFo9PhifRA==
expires
Fri, 04 Mar 2022 00:39:10 GMT
realtime.af77184dec69e96e69aff958ae2bb738.css
c.disquscdn.com/next/embed/styles/ Frame 56BB
337 B
462 B
Stylesheet
General
Full URL
https://c.disquscdn.com/next/embed/styles/realtime.af77184dec69e96e69aff958ae2bb738.css
Requested by
Host: www.cmswire.com
URL: https://www.cmswire.com/cached-js/embed.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:a913 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c284dcb06ef882b1b45e11e0a16baa223b4117eca94e243c8e725c4ce3f909b3
Security Headers
Name Value
Strict-Transport-Security max-age=300; includeSubdomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:05 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
3620052
strict-transport-security
max-age=300; includeSubdomains
content-length
244
cf-request-id
09d519885b000005dcb2992000000001
timing-allow-origin
*
last-modified
Wed, 03 Mar 2021 01:20:39 GMT
server
cloudflare
etag
"603ee467-f4"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
x-xss-protection
1; mode=block
cache-control
max-age=31536000, public, immutable, no-transform
x-amz-cf-pop
FRA6-C1
accept-ranges
bytes
cf-ray
649b91ed583205dc-FRA
x-amz-cf-id
aef8yHg-RcheZW5DODOCQ-8-uisY-gjWDsDaWg8sCZBKdFo9PhifRA==
expires
Fri, 04 Mar 2022 00:39:10 GMT
sdk.js
connect.facebook.net/en_US/ Frame 6EF5
3 KB
2 KB
Script
General
Full URL
https://connect.facebook.net/en_US/sdk.js
Requested by
Host: c.disquscdn.com
URL: https://c.disquscdn.com/next/embed/common.bundle.f485ba8b89bf2153fdb9f493ec342aed.js
Protocol
H3-29
Security
QUIC, , AES_128_GCM
Server
2a03:2880:f01c:8012:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
0546eea3eca90afa72dcbef7206c28d9ae3a1ace4785062baf439d4eb4ddd573
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; preload; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY

Request headers

Referer
https://disqus.com/embed/comments/?base=default&f=cmswire&t_i=e454fe45ffb64c48b7c801d42bcc733e&t_u=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k&t_e=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&t_d=Will%20AI%20Dominate%20the%20Call%20Center%20This%20Year%3F&t_t=Is%202021%20the%20Year%20AI%20Dominates%20the%20Call%20Center%3F&s_o=default
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; preload; includeSubDomains
content-encoding
gzip
x-content-type-options
nosniff
content-md5
J+ZDx8gGZZM+Kn5YkGci6g==
cross-origin-resource-policy
cross-origin
expires
Mon, 03 May 2021 18:38:56 GMT
alt-svc
h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
content-length
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content-encoding
gzip
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nosniff
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pragma
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x-content-type-options
nosniff
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cafe
timing-allow-origin
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p3p
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H2
Security
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gzip
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nosniff
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server
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H3-29
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QUIC, , AES_128_GCM
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pragma
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x-content-type-options
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activeview
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42 B
64 B
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Full URL
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H3-29
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QUIC, , AES_128_GCM
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cafe /
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pragma
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x-content-type-options
nosniff
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timing-allow-origin
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p3p
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H3-29
Security
QUIC, , AES_128_GCM
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content-encoding
gzip
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nosniff
server
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content-type
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x-xss-protection
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Protocol
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Security
TLS 1.3, , AES_256_GCM
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content-encoding
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Protocol
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Security
TLS 1.3, , AES_256_GCM
Server
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Response headers

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content-encoding
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access-control-expose-headers
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Protocol
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Security
TLS 1.3, , AES_256_GCM
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content-encoding
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access-control-expose-headers
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Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
185.59.220.198 Frankfurt am Main, Germany, ASN60068 (CDN77 (^_^)/, GB),
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Protocol
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Request headers

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server
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server
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strict-transport-security
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Response headers

strict-transport-security
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Response headers

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Response headers

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server
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Response headers

date
Mon, 03 May 2021 18:32:07 GMT
vary
Origin, Accept-Encoding
server
nginx/1.14.1
x-frame-options
SAMEORIGIN
content-type
application/json; charset=utf-8
access-control-allow-origin
https://www.cmswire.com
access-control-allow-credentials
true
x-robots-tag
noindex, nofollow
content-length
16
sync
live.rezync.com/ Frame 5224
Redirect Chain
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0
206 B
Image
General
Full URL
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Requested by
Host: live.rezync.com
URL: https://live.rezync.com/pixel.html?c=4656c20ee35215f78e9273796625d90b&cid=chrj9h3jg786b&pctry=BE&referrer=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
54.230.183.58 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-54-230-183-58.ham50.r.cloudfront.net
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://live.rezync.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:12 GMT
via
1.1 40a470190ceea00b102d41459a4f2a54.cloudfront.net (CloudFront)
x-amz-cf-pop
HAM50-C3
content-length
0
x-amz-cf-id
gJcNHmpUMNY8_gxiWmIj4HTtPGOgIBmVhUptNPt92DtHETD3XMtWeA==
x-cache
Error from cloudfront

Redirect headers

Pragma
no-cache
Date
Mon, 03 May 2021 18:32:12 GMT
X-Proxy-Origin
77.243.191.84; 77.243.191.84; 724.bm-nginx-loadbalancer.mgmt.ams1; adnxs.com; 185.33.223.55:80
AN-X-Request-Uuid
397d5053-f12d-49dd-bf2c-18303381a414
Server
nginx/1.17.9
Access-Control-Allow-Origin
*
P3P
policyref="http://cdn.adnxs-simple.com/w3c/policy/p3p.xml", CP="NOI DSP COR ADM PSAo PSDo OURo SAMo UNRo OTRo BUS COM NAV DEM STA PRE"
Location
https://live.rezync.com/sync?c=4656c20ee35215f78e9273796625d90b&p=093016b0419d19c905c78c859b815219&pid=6360516176523932807
Cache-Control
no-store, no-cache, private
Access-Control-Allow-Credentials
true
Connection
keep-alive
Content-Type
text/html; charset=utf-8
Content-Length
0
X-XSS-Protection
0
Expires
Sat, 15 Nov 2008 16:00:00 GMT
sync
live.rezync.com/ Frame 5224
Redirect Chain
  • https://p.rfihub.com/cm?pub=39342&in=1&userid=66922e40-ac25-4a3b-b90f-b795e97df3db%3A1620066730.97&forward=https%3A//live.rezync.com/sync%3Fc%3D4656c20ee35215f78e9273796625d90b%26p%3D260a954059a0ab...
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0
208 B
Image
General
Full URL
https://live.rezync.com/sync?c=4656c20ee35215f78e9273796625d90b&p=260a954059a0ab1986e4ee8c5c88c54c&pid=1875819619491016920
Requested by
Host: live.rezync.com
URL: https://live.rezync.com/pixel.html?c=4656c20ee35215f78e9273796625d90b&cid=chrj9h3jg786b&pctry=BE&referrer=https%3A%2F%2Fwww.cmswire.com%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%3Futm_source%3Dcmswire.com%26utm_medium%3Demail%26utm_campaign%3Dcm%26utm_content%3Dnl-wir-210502%26mkt_tok%3DNzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
54.230.183.58 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-54-230-183-58.ham50.r.cloudfront.net
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://live.rezync.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Mon, 03 May 2021 18:32:12 GMT
via
1.1 40a470190ceea00b102d41459a4f2a54.cloudfront.net (CloudFront)
x-amz-cf-pop
HAM50-C3
content-length
0
x-amz-cf-id
4URj4_DVGaOfUldY94QaTQXB1r50WLMHHZ3P9AOzXZdCJyyBGWTaWQ==
x-cache
Error from cloudfront

Redirect headers

Location
https://live.rezync.com/sync?c=4656c20ee35215f78e9273796625d90b&p=260a954059a0ab1986e4ee8c5c88c54c&pid=1875819619491016920
Date
Mon, 03 May 2021 18:32:12 GMT
Server
Jetty(9.3.29.v20201019)
Content-Length
0
P3P
CP="NOI CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT"
/
tt.onthe.io/
0
287 B
XHR
General
Full URL
https://tt.onthe.io/?k[]=43828:time[url:%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F,device:desktop,user_id:94a3d95b0.12a4c023b_1620066733229,cdn_version:5]&s=dbedee8616737aba085c06284402a3c7&1620066733234
Requested by
Host: cdn.onthe.io
URL: https://cdn.onthe.io/io.js/atc4Ivr8jCfP
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
136.243.151.13 , Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS
static.13.151.243.136.clients.your-server.de
Software
nginx /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.cmswire.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Pragma
no-cache
Date
Mon, 03 May 2021 18:32:13 GMT
Server
nginx
Content-Type
text/javascript
Access-Control-Allow-Origin
*
Cache-Control
no-cache, no-store, must-revalidate
Connection
keep-alive
Content-Length
0
Expires
Thu, 01 Jan 1970 00:00:01 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
clients6.google.com
URL
https://clients6.google.com/rpc?key=AIzaSyCKSbrvQasunBoV16zDH9R33D88CeLr9gQ

Verdicts & Comments Add Verdict or Comment

168 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| 5 object| 6 object| 7 object| 8 object| 9 object| 10 object| 11 object| 12 object| 13 object| 14 object| 15 object| onbeforexrselect object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker boolean| originAgentCluster object| trustedTypes boolean| crossOriginIsolated string| contentAuthor string| contentPublishDate string| contentTemplate string| contentItemId object| dataLayer function| $ function| jQuery function| consoleMsg undefined| oEmailSubTimer undefined| dvEmailSub undefined| dvEventSubmit undefined| dvOssSurvey number| visitCount number| emailVisitCount function| $jQ boolean| isMobile boolean| isTablet string| _authorName string| _publishDate string| _contentTemplate string| _authorType string| GoogleAnalyticsObject function| ga function| gtag object| googletag function| updateDFPSlots function| resizeIframe function| setCookieLocal function| getCookieLocal number| iVisitCount number| iEmailVisitCount boolean| bEmailSubscribed number| iLastNLPop boolean| bDoNLPop function| showNewsletterPrompt string| disqus_domain string| disqus_shortname function| fbq function| _fbq object| _io_config object| twttr object| google_tag_data object| gaplugins object| google_tag_manager object| __core-js_shared__ object| Sslac object| IN function| hj object| _hjSettings string| _linkedin_data_partner_id object| ggeac object| google_js_reporting_queue object| __twttrll object| __twttr object| FB object| __io object| PARSELY object| sumome object| webpackJsonpsumome object| gaGlobal object| gaData function| $j object| a0_0x433e function| a0_0x3d7e function| validateEmail function| isBigProviderEmail function| isGenericEmail function| titleCaps object| hjSiteSettings function| hjBootstrap object| hjBootstrapCalled function| lintrk boolean| _already_called_lintrk function| GooglemKTybQhCsO function| google_trackConversion object| GooglebQhCsO function| Goog_AdSense_getAdAdapterInstance function| Goog_AdSense_OsdAdapter undefined| google_measure_js_timing function| webpackJsonpCoveo__temporary object| Coveo function| _ function| Globalize function| __extends object| Coveo__temporary object| webpackJsonpCoveoForSitecore object| CoveoForSitecore object| endpointConfiguration object| context string| operationOffset function| stripHtml function| parseUtcSMGDate function| toSMGDate object| googleToken object| googleIMState function| processGoogleToken number| __google_ad_urls_id number| google_unique_id function| _typeof object| sumo object| __google_ad_urls boolean| google_osd_loaded boolean| google_onload_fired function| disqus_config string| disqus_identifier string| disqus_title function| Goog_Osd_UnloadAdBlock function| Goog_Osd_UpdateElementToMeasure function| google_osd_amcb object| DISQUS string| _linkedin_partner_id object| _linkedin_data_partner_ids object| __CF$cv$params function| fixDiv function| init function| cwc_setBackground function| validateNLSubscribe function| defaultVal function| setCookie function| getCookie function| deleteCookie function| getQSParamByName function| gaRecordEvent function| gaRecordPV object| jQuery191033275311810310604 boolean| __smLoaded object| jQuery1102025608724177336173 object| cookieconsent function| onYouTubeIframeAPIReady function| mktoMunchkinFunction object| Munchkin function| mktoMunchkin object| DISQUSWIDGETS object| MunchkinTracker object| GoogleGcLKhOms object| google_image_requests boolean| currentUrlIncluded undefined| jQuery1102025608724177336173_1620066723951 undefined| jQuery1102025608724177336173_1620066723953 undefined| jQuery1102025608724177336173_1620066723955 undefined| jQuery1102025608724177336173_1620066723957

25 Cookies

Domain/Path Name / Value
.cmswire.com/ Name: LastVisit
Value: Mon%2C%2003%20May%202021%2018%3A32%3A04%20GMT
.cmswire.com/ Name: FirstVisit
Value: Mon%2C%2003%20May%202021%2018%3A32%3A04%20GMT
.cmswire.com/ Name: __gads
Value: ID=66682799033bb988:T=1620066723:S=ALNI_MYIna6s3sH_2TLzmlBkrnLXmU5Vkw
.cmswire.com/ Name: _hjFirstSeen
Value: 1
.cmswire.com/ Name: _fbp
Value: fb.1.1620066723472.1173520096
.cmswire.com/ Name: __io_nav_state43828
Value: %7B%22current%22%3A%22%2Fcustomer-experience%2Fis-2021-the-year-ai-dominates-the-call-center%2F%22%2C%22currentDomain%22%3A%22www.cmswire.com%22%2C%22previousDomain%22%3A%22%22%7D
.cmswire.com/ Name: _parsely_visitor
Value: {%22id%22:%22pid=1ffeeee6ade2c34fef0cdd86f3337012%22%2C%22session_count%22:1%2C%22last_session_ts%22:1620066723753}
.cmswire.com/ Name: _ga
Value: GA1.1.1432032320.1620066723
.cmswire.com/ Name: __cf_bm
Value: 4ea7e50c01c2fddd6c90eb5d2f1b97b57651bf7e-1620066725-1800-AXJ+ym7pS6RJjyHWL4dbC/9AYotN8BpZVPPxrnqhYz07DAwxpEVg4typr6v7uV9fRGEWu/5YySCLYhS4jssh70utlLuc4CiIFc6WMZSG49EBjVsrF91fKPgXBE6T0dyjYT7wxQ5sX9K4YRan/vMRL0g=
.cmswire.com/ Name: _ga_C0HYBQ3K31
Value: GS1.1.1620066722.1.0.1620066722.0
.cmswire.com/ Name: _hjTLDTest
Value: 1
.cmswire.com/ Name: _gat
Value: 1
.cmswire.com/ Name: __io_session_id
Value: d87a7c2d2.f0ce2078f_1620066723223
.cmswire.com/ Name: _parsely_session
Value: {%22sid%22:1%2C%22surl%22:%22https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k%22%2C%22sref%22:%22https://go.simplermedia.com/%22%2C%22sts%22:1620066723753%2C%22slts%22:0}
www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center Name: __smVID
Value: 8818e3c7d5f52c3830a1d0da48ead15b023a24f4a7d9e3da955a7e6100aca464
.cmswire.com/ Name: __io_pr_utm_campaign
Value: %7B%22gclid%22%3A%22%22%2C%22source%22%3A%22cmswire.com%22%2C%22medium%22%3A%22email%22%2C%22campaign%22%3A%22cm%22%2C%22term%22%3A%22%22%2C%22content%22%3A%22nl-wir-210502%22%7D
www.cmswire.com/ Name: __io
Value: 15ecb628d.20e79b05c_1620066723211
www.cmswire.com/ Name: __io_first_source
Value: cmswire.com
.cmswire.com/ Name: _hjid
Value: dbe976fd-4d3d-41ee-8fb5-92a533c145bd
.cmswire.com/ Name: __io_d
Value: 1_1511465542
.cmswire.com/ Name: __cfduid
Value: d975c559eda863abc11fb3b73e696f8e51620066722
www.cmswire.com/ Name: __io_r
Value: cmswire.com
.cmswire.com/ Name: _gid
Value: GA1.2.509246619.1620066723
.cmswire.com/ Name: AMP_TOKEN
Value: %24NOT_FOUND
www.cmswire.com/ Name: __io_lv
Value: 1620066723210

45 Console Messages

Source Level URL
Text
console-api log URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k(Line 209)
Message:
Email Subscribed: true. Last NLPop: -1. DoNLPop: false
console-api log URL: https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-wir-210502&mkt_tok=NzA2LVlJQS0yNjEAAAF8zPFJqSK3SBfNgQaU4tE5vten4Q-VnfXHACEhC_zkHM7rAsb3cOw98uc1Rw6G4tag4zTX6snBZQ78wnDSwbIzPNUD6iwI8W9diRxAjQpKLNkNK4k(Line 228)
Message:
page_url: _customer-experience_is-2021-the-year-ai-dominates-the-call-center_
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Command queue processing is starting...
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Slot: /1003060/Popup-Poll with ID: 'div-gpt-ad-1336852434508-6' rendered. Setting CSS.
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Slot: /1003060/Article-Top_468x15 with ID: 'div-gpt-ad-1336852434508-2' rendered. Setting CSS.
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Slot: /1003060/CW_JS-01 with ID: 'div-gpt-ad-1352353012906-0' rendered. Setting CSS.
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Slot: /1003060/Article-Base_600x200 with ID: 'div-gpt-ad-1336852434508-1' rendered. Setting CSS.
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Slot: /1003060/Sitewide-Top_970 with ID: 'div-gpt-ad-1560896900910-0' rendered. Setting CSS.
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Slot: /1003060/Inline-300x250--01 with ID: 'div-gpt-ad-1336852434508-3' rendered. Setting CSS.
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Post processing slot: google_ads_iframe_/1003060/Inline-300x250--01_0
console-api log URL: https://mktops.simplermedia.com/shared/ads.js(Line 4)
Message:
MktOps::Ads - Init
console-api log URL: https://mktops.simplermedia.com/shared/ads.js(Line 13)
Message:
MktOps::Ads OnLoad
console-api log URL: https://mktops.simplermedia.com/shared/ads.js(Line 20)
Message:
MktOps::Ads - Set width to 100% on google_ads_iframe_/1003060/Sitewide-Top_970_0
console-api log URL: https://mktops.simplermedia.com/shared/ads.js(Line 4)
Message:
MktOps::Ads - Init
console-api log URL: https://mktops.simplermedia.com/shared/ads.js(Line 13)
Message:
MktOps::Ads OnLoad
console-api log URL: https://mktops.simplermedia.com/shared/ads.js(Line 20)
Message:
MktOps::Ads - Set width to 100% on google_ads_iframe_/1003060/Article-Base_600x200_0
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Slot: /1003060/Article-Base_300x250 with ID: 'div-gpt-ad-1336852434508-0' rendered. Setting CSS.
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Post processing slot: google_ads_iframe_/1003060/Article-Base_300x250_0
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Slot: /1003060/Side-Right_300x600 with ID: 'div-gpt-ad-1336852434508-8' rendered. Setting CSS.
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: DFP - Post processing slot: google_ads_iframe_/1003060/Side-Right_300x600_0
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: Document ready. Initializing...
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: Fixing div...
console-api log URL: https://www.cmswire.com/bundles/public/logger.js?v=2177624395(Line 1)
Message:
SMG Debug: Visit count: 1
console-api log URL: https://load.sumo.com/73.7e831236a32d6086ab3e.js(Line 26)
Message:
Query variable %s not found sumotoken
console-api log URL: https://mktops.simplermedia.com/shared/ads.js(Line 34)
Message:
MktOps::Ads - Setting 970 zone height to adHeight.
console-api log URL: https://mktops.simplermedia.com/shared/ads.js(Line 43)
Message:
MktOps::Ads - Setting Height. myHeight: 254px scrollHeight: 254 adHeight: 254 scrollWidth: 1032 - google_ads_iframe_/1003060/Sitewide-Top_970_0
console-api log URL: https://mktops.simplermedia.com/shared/ads.js(Line 43)
Message:
MktOps::Ads - Setting Height. myHeight: 206px scrollHeight: 204 adHeight: undefined scrollWidth: 681 - google_ads_iframe_/1003060/Article-Base_600x200_0
console-api log URL: https://load.sumo.com/73.7e831236a32d6086ab3e.js(Line 1)
Message:
install sumo badge...
console-api log URL: https://load.sumo.com/73.7e831236a32d6086ab3e.js(Line 26)
Message:
Query variable %s not found sumopath
console-api warning URL: https://cdnjs.cloudflare.com/ajax/libs/cookieconsent2/3.1.0/cookieconsent.min.js(Line 1)
Message:
The service[0] (//ipinfo.io) responded with the following error Error: Error [UNKNOWN]: [object Object]
console-api info URL: https://load.sumo.com/73.7e831236a32d6086ab3e.js(Line 1)
Message:
CREATING SANDBOX FOR 156085c5-0017-4150-b225-a731ad248f38/service/#156085c5-0017-4150-b225-a731ad248f38/service
console-api info URL: https://load.sumo.com/73.7e831236a32d6086ab3e.js(Line 1)
Message:
CREATING SANDBOX FOR services/index/#services/index
console-api log URL: https://load.sumo.com/15.7e831236a32d6086ab3e.js(Line 1)
Message:
rendering share...
console-api log URL: https://load.sumo.com/15.7e831236a32d6086ab3e.js(Line 1)
Message:
rendering for desktop...
console-api log URL: https://load.sumo.com/11.7e831236a32d6086ab3e.js(Line 1)
Message:
style buffer update...
console-api log URL: https://load.sumo.com/15.7e831236a32d6086ab3e.js(Line 1)
Message:
buffer
console-api log URL: https://load.sumo.com/15.7e831236a32d6086ab3e.js(Line 1)
Message:
facebook
console-api log URL: https://load.sumo.com/15.7e831236a32d6086ab3e.js(Line 1)
Message:
facebooklike
console-api log URL: https://load.sumo.com/15.7e831236a32d6086ab3e.js(Line 1)
Message:
googleplus
console-api log URL: https://load.sumo.com/15.7e831236a32d6086ab3e.js(Line 1)
Message:
pinterest
console-api log URL: https://load.sumo.com/15.7e831236a32d6086ab3e.js(Line 1)
Message:
reddit
console-api log URL: https://load.sumo.com/15.7e831236a32d6086ab3e.js(Line 1)
Message:
yummly
console-api log URL: https://load.sumo.com/11.7e831236a32d6086ab3e.js(Line 1)
Message:
undefined
console-api log URL: https://load.sumo.com/15.7e831236a32d6086ab3e.js(Line 1)
Message:
pinterest: 0
console-api log URL: https://load.sumo.com/15.7e831236a32d6086ab3e.js(Line 1)
Message:
buffer: 2

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

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a.disquscdn.com
accounts.google.com
adservice.google.com
adservice.google.de
ajax.googleapis.com
ampcid.google.com
ampcid.google.de
api.bufferapp.com
api.facebook.com
apis.google.com
c.disquscdn.com
cdn.onthe.io
cdn.parsely.com
cdn.syndication.twimg.com
cdnjs.cloudflare.com
clients6.google.com
cm.g.doubleclick.net
cmswire.disqus.com
connect.facebook.net
d1z2jf7jlzjs58.cloudfront.net
disqus.com
ejp.rlcdn.com
fonts.googleapis.com
fonts.gstatic.com
glitter.services.disqus.com
go.simplermedia.com
googleads.g.doubleclick.net
graph.facebook.com
ib.adnxs.com
idsync.rlcdn.com
io.narrative.io
ipinfo.io
live.rezync.com
load.sumo.com
mktops.simplermedia.com
munchkin.marketo.net
p.rfihub.com
p.typekit.net
p1.parsely.com
pagead2.googlesyndication.com
platform.linkedin.com
platform.twitter.com
px.ads.linkedin.com
px4.ads.linkedin.com
referrer.disqus.com
script.hotjar.com
securepubads.g.doubleclick.net
snap.licdn.com
ssl.gstatic.com
static.hotjar.com
stats.g.doubleclick.net
sumo.com
syndication.twitter.com
tpc.googlesyndication.com
tt.onthe.io
use.typekit.net
vars.hotjar.com
widgets.pinterest.com
www.cmswire.com
www.facebook.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.googletagservices.com
www.linkedin.com
clients6.google.com
104.111.234.67
104.16.138.31
104.17.71.206
104.244.42.136
108.174.10.14
116.202.11.241
136.243.151.13
142.250.185.130
142.250.186.162
151.101.112.134
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151.101.64.134
185.33.220.242
185.59.220.198
193.0.160.129
199.232.198.49
216.239.36.21
216.58.212.130
2606:2800:134:1a0d:1429:742:782:b6
2606:2800:234:46c:e8b:1e2f:2bd:694
2606:4700:20::ac43:6165
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2606:4700::6810:135e
2606:4700::6812:a813
2606:4700::6812:a913
2620:119:50e1:101::6cae:b25
2620:1ec:21::14
2a00:1450:4001:800::200e
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2a00:1450:4001:802::200d
2a00:1450:4001:802::200e
2a00:1450:4001:803::2001
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2a00:1450:4001:811::200e
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2a00:1450:4001:827::200e
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2a00:1450:4001:828::200e
2a00:1450:4001:829::2003
2a00:1450:4001:82b::2002
2a00:1450:4001:82b::200a
2a00:1450:4001:82f::200a
2a00:1450:4001:82f::200e
2a00:1450:4001:830::2003
2a00:1450:400c:c00::9c
2a02:26f0:6c00::210:ba0a
2a02:26f0:6c00::210:ba0b
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2a0b:4d07:101::1
35.244.174.68
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54.230.53.18
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