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HOW CAN WE HELP YOU?

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REQUEST FOR TECHNICAL SUPPORT

VENDORMATE
SUPPORT
LIVE CHAT WITH
VENDORMATE SUPPORT
submit Vendormate support ticket
SUPPORT FOR ALL
OTHER PRODUCTS
OR CALL: 1.800.YOUR.GHX
5:00 AM - 6:00 PM, Mountain Time, Monday to Friday


HOW CAN WE HELP YOU?

I need technical support
I want to explore new GHX products
Want to talk to a GHX sales specialist?


REQUEST FOR TECHNICAL SUPPORT

VENDORMATE
SUPPORT
LIVE CHAT WITH
VENDORMATE SUPPORT
submit Vendormate support ticket
SUPPORT FOR ALL
OTHER PRODUCTS
OR CALL: 1.800.YOUR.GHX
5:00 AM - 6:00 PM, Mountain Time, Monday to Friday


WIE KÖNNEN WIR IHNEN HELFEN?

Ich brauche technische Unterstützung
I want to explore new GHX products
Want to talk to a GHX sales specialist?


REQUEST FOR TECHNICAL SUPPORT

VENDORMATE
SUPPORT
LIVE CHAT WITH
VENDORMATE SUPPORT
submit Vendormate support ticket
SUPPORT FOR ALL
OTHER PRODUCTS
OR CALL: 1.800.YOUR.GHX
5:00 AM - 6:00 PM, Mountain Time, Monday to Friday

 


THE VENDORMATE CREDENTIALING PROGRAM IS CHANGING

Here’s Everything You Need to Know About the Shift

 

Read FAQs



FAQs
Resources

Thank you for using Vendormate Credentialing for your healthcare credentialing
needs. In the upcoming year, GHX Vendormate will be streamlining and
standardizing the Vendormate Credentialng program to simplify credentialing
compliance and help make budgeting more predictable. To help proactively address
any concerns, we’ve compiled the below list of commonly asked questions, along
with some helpful Vendormate program resources.


FREQUENTLY ASKED QUESTIONS

What is changing?

GHX Vendormate is introducing a new program for all vendors that streamlines
access to services, simplifies pricing and helps make budgeting more
predictable.

Why is the Vendormate program changing?

We heard feedback that our current access program and pricing model are
complicated. To simplify things, we’re converting to a tiered structure based on
a per-rep membership fee aligned to your organization’s usage of the GHX
Vendormate network.

What does the Vendormate program look like?

Now, vendor representatives in each vendor organization will pay a per-rep fee
that is aligned to the organization’s usage of the Vendormate network. 

Each vendor organization will fall into one of four access tiers:


ACCESS 5
$275

For vendor organizations with registration access
up to
5
health systems


ACCESS 25
$325

For vendor organizations with registration
access to
6 to 25
health systems


ACCESS 99
$375

For vendor organizations with registration
access to
26 to 99
health systems


ACCESS UNLIMITED*
CONTACT US

For vendor organizations with registration
access to
100
or more health systems

Organizations with 100 or more employee representatives will be required to move
to a corporate contract. To inquire, please contact SalesSupport@Vendormate.com

When will my Vendormate membership change?

If you have a Vendormate membership prior to March 1st, 2022, your membership
will transition to the new program between March 1st, 2022, and June 30th, 2022.
Prior to and on your transition date, you will receive communication as a
reminder.

What will I need to do on my transition date?

If you currently pay for registration using a credit card, you will be
automatically guided through the new program registration and payment  process
when you login to the Vendormate Credentialing application.   

If you previously used the “Shopping Cart” feature, you will see no changes in
your membership payment. However, upon transition you will experience a new
registration page that will allow you to register with new health systems. 

If you have an active company contract (instead of individual membership
payments) you will see no immediate changes in your Vendormate Credentialing
membership payment. However, upon transition you will experience a new
registration page that will allow you to register with new health systems.  

How will this impact my current Vendormate membership?

Vendors currently paying for health system relationships with credit card will
be automatically guided through the new program registration and payment process
upon your next login. You will be informed of your vendor’s migration date
approximately two months ahead of time.

Vendors with an active contract will see no change to their membership access.

Do I need to start over with my health system registrations and documents, such
as vaccine records?

We will automatically transfer your profile information for you, including
health system registrations and documents.

How do I select the best access tier?

When you register for the new program, we will automatically select the access
tier that your organization currently qualifies for. However, if you expect that
your organization will be growing its relationships with additional health
systems, you may select a higher access tier. You cannot select a lower access
tier.

What is my new membership renewal date?

Your membership renewal date will be one year from the date of your
registration.

 


RESOURCES

Have Additional Questions?


CONTACT US VIA THE ONLINE CHAT




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